Rad Tech Arizona Sports Medicine Center Scottsdale
Help desk analyst job in Scottsdale, AZ
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety.
Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards.
Develop and process radiological film.
Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less.
Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations.
Report immediately any equipment malfunctions to Supervisor.
Log completed radiological procedures. Complete paperwork accurately and on time.
Identify and file reports as required.
Maintain x-ray room, stock necessary radiological supplies.
Request, retrieve and track files to and from other departments or centers.
Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients.
Perform lab work as directed by Physician, PA, or NP
Makes suggestions to improve work methods.
Other duties may be assigned.
A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations.
Education: High school diploma or general education degree (GED)
and completion from an accredited radiology program.
Certification: ARRT
Experience: Two years of experience working in an x-ray tech capacity
Other Requirements: None
#LI-KK1
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: *****************************
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
**********
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Auto-ApplyAssociate Analyst/Analyst, IT Help Desk (Phoenix, AZ, US)
Help desk analyst job in Phoenix, AZ
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Information Technology Team within the Information Technology Division.
* Responsible for providing first-level problem troubleshooting via the telephone for all hardware and software supported by Technologies system-wide.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
* Provides resolution to problems that can be solved over the phone, and when necessary, refers more complex problems to a qualified support technician
* Provides first level support to end users for PC hardware and Network (Windows7/Windows XP environments) and Mainframe (UNIX/IBM) environments
* Conducts problem determination for the Technology areas, including Voice, WAN, LAN, PC, Laptop, Printer, Password Resets, Dot Matrix printers, etc.
* May interact with internal and external support teams and third party vendors to identify and correct core proble
* Simulates or recreates user problems to resolve operating difficulties
* Maintains daily awareness of outages and issues system wide
* Escalates incidents to escalation teams to ensure customer resolution
* Provides timely communication (oral or written) to the Level 2 support or other management personnel, as needed
* Promptly consults Level 2 support or other management personnel regarding quality issues to determine acceptability or course of action
* Works overtime as necessary and when approved
* Maintains confidentiality regarding employee, company, and customer information
* Demonstrates commitment to and compliance with all company and departmental policies, procedures and practices
* Shift work required/24x7 IT coverage environment
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* Technical degree and/or equivalent experience
* 2 years Help Desk and/or customer service experience
* 2 years troubleshooting experience with service desk environments
* Knowledge and/or experience with internal server/mainframe applications such as: Shares, QIK, IBM/TSO/TPX, and SCEPTRE
Preferred Qualifications- Education & Prior Job Experience
* Apple certification (Apple Genius)
* A+ Certification
Skills, Licenses & Certifications
* Strong interpersonal, written and verbal communication skills
* Ability to multi-task in a stressful environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
IT Support Specialist
Help desk analyst job in Tempe, AZ
Job Description
Fisher Industries is a vertically integrated family of businesses that provides heavy civil construction and aggregate products across the United States. With over 70 years of experience, the company specializes in highways, bridges, aggregates, and large-scale infrastructure projects, supported by in-house capabilities in drilling, blasting, crushing, asphalt, and concrete production. Fisher is committed to delivering innovative, cost-effective solutions with an emphasis on safety and quality. As a proven industry leader, Fisher Industries continues to grow while maintaining the integrity and values of a family-owned company. For additional information about our company, visit our website at *****************
POSITION SCOPE
The IT Support Specialist is to help with the technical and administrative tasks involved in a company's computer systems, networks, and servers. Will also assist the IT Director with day-to-day operation of IT Department. This position requires strict confidentiality and the ability to work independently as well as part of a team. This is a salaried, exempt position.
PRIMARY DUTIES
PC and Printer support and configuration
Supporting Microsoft Office applications
Management of IT inventory
Supporting remote truck scales
Installing and supporting misc. software systems
Management and deployment of devices with Microsoft Intune
Managing and configuring desktop antivirus
Managing and supporting Symphony and Genetec NVR systems with axis cameras
Install and terminate network wiring
Physical installation equipment for remote offices
Patch Management
Perform other duties as assigned
REQUIREMENTS
1-3 years of experience and/or college degree desired
Strong background in working with and supporting Windows operating systems and Microsoft Office in a Microsoft domain environment
Windows server, VMware, Networking, and web development skills are a plus but not required.
Flexibility to work after hours and participate in overnight travel when needed or required
Ability to lift and install network cabling in office and field areas
Self-starter with problem-solving capabilities
Strong organizational skills
Ability to pass pre-employment physical, drug screen and background check
Fisher Industries is an Equal Opportunity Employer.
We are a drug-free work environment requiring pre-employment and random drug testing. Subject to background check.
If you require an accommodation with applying, please email ******************** or call the HR Department at ************** to request accommodations. This email is only to request accommodation for the application process and is not an email to inquire about the status of your application.
Job Posted by ApplicantPro
Multi-Site Service Technician (San Cervantes - POD 5)
Help desk analyst job in Chandler, AZ
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities
As a Service Technician, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds.
You're Excited About This Role Because You Will:
Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
Perform necessary repairs and preventative maintenance on vacant units as they become available.
Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
Complete minor roof repairs, re-key locks, and cut keys
Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
Assist in monitoring inventory of parts and cleaning supplies.
We're Excited to Meet You! Ideally, You Will Bring:
General knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards
Knowledge of building systems
Service orientation.
Basic computer skills.
Experience as apartment turn technician, make ready technician, or work order technician is highly desirable.
A basic understanding of written and verbal English.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
The starting hourly pay range for Service Technician is $22.00, commensurate with experience and dependent on the specific community's level of complexity. Our Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on -call schedule with additional shift differential pay.
#IndeedMTR
Seasonal IT Technician
Help desk analyst job in Tempe, AZ
Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Help desk analyst job in Phoenix, AZ
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Information Technology
Help desk analyst job in Phoenix, AZ
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplySMT Production Support & NPI Technician
Help desk analyst job in Phoenix, AZ
The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role.
Sales and Production Process Engineering Support
Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback)
Interact with prospective customers to convey process capabilities when required
Coordinate Production support activities (programming, profiles, rework, etc)
Production Support
Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives
Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime
Execute Product Level Process Design / Re-design
Review new and existing products as necessary to define most appropriate/efficient manufacturing process
Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role
Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required
Technology Support II - Production Management, Issues Management
Help desk analyst job in Tempe, AZ
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
Effectively communicate analysis of issues to internal and external stakeholders as directed
Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities
Ensures cases are resolved within established timelines for completion
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Should have experience in a Customer or Client Facing related role
Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries
Excellent communication skills, organizational skills and time management skills
Excellent technical skills and business acumen related to data management and payments processing
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Knowledge of one or more general purpose programming languages or automation scripting
Experience with help desk ticketing systems
Ability to influence and lead technical conversations with other resolver groups as directed
Exposure to observability and monitoring tools and techniques
Experience in Large Language Models (LLM) and Agentic AI
Auto-ApplyTechnology Support II - Production Management, Issues Management
Help desk analyst job in Tempe, AZ
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
**Job responsibilities**
+ Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
+ Effectively communicate analysis of issues to internal and external stakeholders as directed
+ Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities
+ Ensures cases are resolved within established timelines for completion
**Required qualifications, capabilities, and skills**
+ 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Should have experience in a Customer or Client Facing related role
+ Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries
+ Excellent communication skills, organizational skills and time management skills
+ Excellent technical skills and business acumen related to data management and payments processing
+ Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
+ Exposure to observability and monitoring tools and techniques
+ Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
**Preferred qualifications, capabilities, and skills**
+ Knowledge of one or more general purpose programming languages or automation scripting
+ Experience with help desk ticketing systems
+ Ability to influence and lead technical conversations with other resolver groups as directed
+ Exposure to observability and monitoring tools and techniques
+ Experience in Large Language Models (LLM) and Agentic AI
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
IT Desktop Technician
Help desk analyst job in Tolleson, AZ
Job Classification Title: IT Support Technician Working Title(s): IT Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply.
The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future.
Position Description
The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations.
Qualifications
High school diploma or GED and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred.
>>> Click on Full Job Description for additional position details.
Physical Demands
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Working Conditions are in an office setting. Depending on assignment some local travel may be required.
Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E.
Salary for internal promotion Section 603.3.2 of Employee Handbook
Applications reviewed weekly, with first review December 22, 2025.
Full Salary Range: $23.23-$32.52 Hourly
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO
Rad Tech Arizona Sports Medicine Center Scottsdale
Help desk analyst job in El Mirage, AZ
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety.
Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards.
Develop and process radiological film.
Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less.
Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations.
Report immediately any equipment malfunctions to Supervisor.
Log completed radiological procedures. Complete paperwork accurately and on time.
Identify and file reports as required.
Maintain x-ray room, stock necessary radiological supplies.
Request, retrieve and track files to and from other departments or centers.
Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients.
Perform lab work as directed by Physician, PA, or NP
Makes suggestions to improve work methods.
Other duties may be assigned.
A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations.
Education: High school diploma or general education degree (GED)
and completion from an accredited radiology program.
Certification: ARRT
Experience: Two years of experience working in an x-ray tech capacity
Other Requirements: None
#LI-KK1
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: *****************************
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
**********
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Auto-ApplyIT Support Specialist
Help desk analyst job in Tempe, AZ
Fisher Industries is a vertically integrated family of businesses that provides heavy civil construction and aggregate products across the United States. With over 70 years of experience, the company specializes in highways, bridges, aggregates, and large-scale infrastructure projects, supported by in-house capabilities in drilling, blasting, crushing, asphalt, and concrete production. Fisher is committed to delivering innovative, cost-effective solutions with an emphasis on safety and quality. As a proven industry leader, Fisher Industries continues to grow while maintaining the integrity and values of a family-owned company. For additional information about our company, visit our website at *****************
POSITION SCOPE
The IT Support Specialist is to help with the technical and administrative tasks involved in a company's computer systems, networks, and servers. Will also assist the IT Director with day-to-day operation of IT Department. This position requires strict confidentiality and the ability to work independently as well as part of a team. This is a salaried, exempt position.
PRIMARY DUTIES
* PC and Printer support and configuration
* Supporting Microsoft Office applications
* Management of IT inventory
* Supporting remote truck scales
* Installing and supporting misc. software systems
* Management and deployment of devices with Microsoft Intune
* Managing and configuring desktop antivirus
* Managing and supporting Symphony and Genetec NVR systems with axis cameras
* Install and terminate network wiring
* Physical installation equipment for remote offices
* Patch Management
* Perform other duties as assigned
REQUIREMENTS
* 1-3 years of experience and/or college degree desired
* Strong background in working with and supporting Windows operating systems and Microsoft Office in a Microsoft domain environment
* Windows server, VMware, Networking, and web development skills are a plus but not required.
* Flexibility to work after hours and participate in overnight travel when needed or required
* Ability to lift and install network cabling in office and field areas
* Self-starter with problem-solving capabilities
* Strong organizational skills
* Ability to pass pre-employment physical, drug screen and background check
Fisher Industries is an Equal Opportunity Employer.
We are a drug-free work environment requiring pre-employment and random drug testing. Subject to background check.
If you require an accommodation with applying, please email ******************** or call the HR Department at ************** to request accommodations. This email is only to request accommodation for the application process and is not an email to inquire about the status of your application.
Seasonal IT Technician
Help desk analyst job in Tempe, AZ
Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Help desk analyst job in Phoenix, AZ
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Helpdesk Technician I
Help desk analyst job in Scottsdale, AZ
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician I to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ.
The Helpdesk Technician I provides first-line technical support to Mark-Taylor team members across both Corporate and Community operations. This role ensures timely resolution of IT incidents, accurate documentation, and exceptional customer service while supporting the company s strategic initiatives of People, Excellence, and Growth. The technician will assist in maintaining and deploying corporate and property technology systems, including Microsoft 365, Intune, Entra ID, Unifi networks, audio/visual (A/V) systems, and other property-level hardware and applications.
You're Excited About This Role Because You Will:
Serve as the first point of contact for IT support, providing timely assistance via phone, email, Teams, or in-person requests.
Troubleshoot and resolve hardware and network issues for both corporate and community users.
Configure, image, and deploy devices (computers, tablets, and mobile) using Intune and standard IT procedures.
Maintain accurate documentation of tickets, assets, and resolutions within the IT service management system.
Support and maintain A/V systems, digital signage, and conference room technology setups.
Assist with network and Wi-Fi support, including Unifi device maintenance and Azure AD/MFA account management.
Provide end-user support for Microsoft 365, Teams, Outlook, and property management platforms.
Monitor and uphold IT security standards, including endpoint protection, patching, and compliance procedures.
Collaborate with vendors and internal teams to resolve issues and coordinate technology installations.
Contribute to IT documentation, knowledge sharing, and continuous improvement initiatives in line with Mark-Taylor's guiding principles.
We're Excited to Meet You! Ideally, You Will Bring:
Associate s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
1-2 years of experience in a HelpDesk or IT Support role.
Strong knowledge of Windows 11 and Microsoft 365 environments.
Familiarity with mac OS, Intune, Entra ID (Azure AD), and Unifi networks preferred.
Experience with RMM or ticketing systems (e.g., VSAX/Kaseya, Autotask, or ConnectWise).
Excellent troubleshooting, communication, and time management skills.
Basic understanding of A/V systems, HDMI/DisplayPort connectivity, and conference room technology is preferred.
Relevant certifications (CompTIA A+, Microsoft Certified Fundamentals) preferred.
Prior experience in property management or managed services a plus.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
Technology Support III - Production Management, Issues Management
Help desk analyst job in Tempe, AZ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities:
Serve as a Senior SME within the Issues Management Team
Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
Effectively communicate root cause analysis of issues to internal and external stakeholders as directed
Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities
Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components
Leads and ensures assigned project activities are completed within established timelines
Required qualifications,capabilities and skills:
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries
Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing
Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands
Excellent communication skills, organizational, time management skills and client facing experience
Ability to work independently with minimal supervision as well as collaborate within a group
Experience with incident management, production support and problem management processes
Experience with Large Language Models (LLM) and experience in automation
Preferred qualifications, capabilities and skills:
Ability to influence and lead technical conversations with other resolver groups as directed
Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested
Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management
Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
Auto-ApplyTechnology Support III - Production Management, Issues Management
Help desk analyst job in Tempe, AZ
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job Responsibilities:**
+ Serve as a Senior SME within the Issues Management Team
+ Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
+ Effectively communicate root cause analysis of issues to internal and external stakeholders as directed
+ Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities
+ Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components
+ Leads and ensures assigned project activities are completed within established timelines
**Required qualifications,capabilities and skills:**
+ 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries
+ Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing
+ Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands
+ Excellent communication skills, organizational, time management skills and client facing experience
+ Ability to work independently with minimal supervision as well as collaborate within a group
+ Experience with incident management, production support and problem management processes
+ Experience with Large Language Models (LLM) and experience in automation
**Preferred qualifications, capabilities and skills:**
+ Ability to influence and lead technical conversations with other resolver groups as directed
+ Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested
+ Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management
+ Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Help desk analyst job in Phoenix, AZ
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Technology Support III - Production Management, Issues Management
Help desk analyst job in Tempe, AZ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities:
Serve as a Senior SME within the Issues Management Team
Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
Effectively communicate root cause analysis of issues to internal and external stakeholders as directed
Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities
Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components
Leads and ensures assigned project activities are completed within established timelines
Required qualifications,capabilities and skills:
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries
Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing
Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands
Excellent communication skills, organizational, time management skills and client facing experience
Ability to work independently with minimal supervision as well as collaborate within a group
Experience with incident management, production support and problem management processes
Experience with Large Language Models (LLM) and experience in automation
Preferred qualifications, capabilities and skills:
Ability to influence and lead technical conversations with other resolver groups as directed
Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested
Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management
Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
Auto-Apply