Help desk analyst jobs in North Dakota - 296 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Join Our Team at Golf Addiction! Are you ready to work in a fun, independent bar and grill environment? We're hiring all-around service industry professionals who can bartend, serve, and cook in the kitchen. Golf knowledge is preferred but not needed! What We're Looking For: Outgoing, dependable, motivated, and ambitious individuals Work as little as 15 hours or up to 40 hours per week Must be available on Saturdays and Sundays! Why Work With Us? Enjoy a golf entertainment environment and meet members of the community Build lasting relationships with our awesome customers, whether or not you're a golfer yourself Hourly pay + tips: with a dollar per hour guarantee per 2-week pay period. Apply Today: If you're looking for a place where work feels like fun, Golf Addiction is the place to be! #hc9728

Primary Purpose: Responsible for the installation, maintenance, testing, troubleshooting, and repair of network equipment, cables, and telecommunications systems at various field locations. Ensures optimal network performance and quality. Accurately documents and verifies equipment issues and repairs. Essential Duties & Responsibilities: * Responsibilities include supporting all production and development systems, as well as the installation, troubleshooting, and maintenance of network and telecommunications equipment at various locations. This includes, but is not limited to, 4G/5G modems, Office Networks (LAN/WAN), Industrial Wireless Systems, LEO satellites, and Office Phone Systems. * Monitor and maintain the integrity of Tallgrass' telecommunications network, including but not limited to 4G/5G modems, licensed and unlicensed frequency radios, LEO satellites, VSAT, DSL, and Private Line (PL). * Responsible for the installation, maintenance, and troubleshooting of physical cabling, including CAT5/CAT6, multimode and singlemode fiber, coax cable, and low voltage systems up to 48 VDC. * Utilize specialized tools such as Optical Time Domain Reflectometers (OTDR), Optical Power Meters (OPM), Visual Fault Locators (VFL), and spectrum analyzers to assess the integrity of cable, fiber, and radio signals. * Perform installation tasks involving power tools, ladders, and fixtures to mount antennas, run cables, and complete conduit work efficiently and safely * Monitors network performance and conducts testing to diagnose and resolve issues. * Perform system software upgrades, install service packs and patches as needed. * Capable of thoroughly analyzing and understanding problems or requests to provide the most suitable solutions. * Implement and maintain system management and monitoring tools. * Develop and follow all system change control procedures. * Share after-hours support with others in the group including escalations. * Regularly work under deadlines. * Utilize software and hardware tools (including but not limited to Netcloud, SolarWinds, Cisco, Ubiquiti) to identify, diagnose and drive resolution of problems and factors affecting network integrity. * Use time effectively and efficiently. * Collaborate with a wide variety of people with tact, courtesy, and professionalism. * Speak clearly in person and by telephone, using a high level of verbal skills and listen carefully. * Maintain a regular, dependable attendance and a consistently high level of performance. * Will work non-traditional hours as needed. * Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public. * Other daily, weekly, monthly or special project duties as identified and defined. * Other duties as assigned. Minimum Requirements: Education: * High School Diploma/GED Experience/Specific Knowledge: * 0-2 years overall IT Infrastructure experience. * Experience in effectively communicating business and technical issues to both technical and non-technical audiences. * Experience in working on multiple assignments during the same time frame juggling tasks based on relative priorities with supervision commensurate with grade level. Certifications, Licenses, & Registrations: * Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers. Competencies, Skills & Abilities: * Must be customer service-oriented. * Excellent organizational, time management, and communication skills; must communicate effectively with all levels of company personnel. * Ability to work well both individually with minimal supervision and in a team environment where the sharing of knowledge is highly regarded and expected. * Ability to multitask effectively and meet deadlines. * Good interpersonal skills with demonstrated ability to communicate systems requirements verbally and in writing. * Must be able to perform all essential and marginal functions of the job. * Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention to details, and follow work rules. * Ability to successfully perform multiple tasks with strict deadlines. * Ability to organize and prioritize daily work. * The analytical thinker can utilize a functional understanding of the various components of systems in conjunction with technical knowledge to identify effective and efficient problem resolutions. Physical Demands: All of the physical requirements listed below are those that may be necessary for an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Capable of lifting and carrying objects weighing up to 44 pounds, including tasks such as installing network equipment and handling cables. * Able to carry up to 44 pounds up to 15 feet during setup and repair tasks. * Frequently required to stand, walk, climb ladders and stairs, and perform tasks at various heights, including overhead reaching and shoulder reach. * Performs manual material handling activities that involve reaching overhead, at waist level, and to the floor, with occasional use of extension ladders and heavy equipment. * Must be able to bend, twist, pivot, and perform lateral flexion of the lumbar and cervical spine for various installation and troubleshooting tasks. * Required to perform fine motor movements, grasping, pinching, and vibratory tool handling with upper extremities. * Able to stoop, crouch, kneel, crawl, and squat to access low or hard-to-reach areas. * Can operate in environmental conditions with exposure to hot ambient temperatures, loud noise, and whole body vibration. Working Conditions: * Travel as needed up to 75%. * Travel is required to maintain sites. * Non-traditional hours are anticipated. * Required to carry an activated cell phone and be available to respond during working and non-working hours. * The selected candidate must successfully pass a drug screening, background check, and fit-for-duty examination, including credit reports for specific positions-after receiving a job offer and before commencing employment Supervisory Responsibility: * None. PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, COMPETENCIES, SKILLS, & ABILITIES: Above the minimum requirements; not required but advantageous in this position: * Previous experience with networking and telecommunication equipment is a plus.

**_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_SALARY:_** $20.00-$25.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and procedures to independently deliver a full range of services to the customer + Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer in a prompt manner + Perform first-line troubleshooting for customers by taking ownership of all customer interactions, utilize appropriate follow-through, and log all customer interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP Telephony setup and support + Creation of end user accounts and setting permissions + Provide end user device management and support, including desktops, laptops, and PDAs + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of applications, MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom application deployments and websites, troubleshooting application functionality and integrations) + Provide aid and technical support for the resolution of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing collection of data and information regarding customer requirements + Monitor and report on performance of IT systems and services + Understand and responds to others' using active listening skills and tactful communication + Communicate direction/resolution at an appropriate technical and business level for the audience using examples and analogies as appropriate to facilitate understanding + Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication + Ensures customer satisfaction through follow up and special efforts + Resolve issues following the parameters and guidelines of the client + Identify potential system problems and escalate to department contact for resolution + Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness + Assist new employees with training through shadowing opportunities and explanation of work process + Other duties as assigned. **Qualifications** **Here's What You Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five (5) years of experience in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Strong ability to speak with clarity and articulation + Strong communication skills; both verbal and written. + High degree of comprehension of the issues presented by customers. + High degree of problem solving Internal/External Relationships. + Apply discretion resulting in appropriate/desired resolutions. + Ability to analyze issues and determine root cause and identify appropriate solutions. + Ability to connect and build relationships with customers via virtual methods, phone, and email. + Ability to independently problem solve. + Effective listening skills including the cognitive ability to locate and convey requested information + The ability to successfully handle customer requests and document in work management tools and applications + Willingness to take initiative with attention to detail + Proactive and flexible + Must have positive attitude + Tolerance to deal with difficult customers and stressful situations + Fluidity to work well in teams as well as independently + Ability to take phone contacts and answer emails simultaneously + Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents + Sound analytic and cognitive ability to troubleshoot technical problems + Speaks with clarity, articulation, and is aware of own non-verbal communication + Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress + Demonstrate ability to learn quickly and thrive in high-energy team environment + Must be able to work independently, as well as with a team + Ability to function in a diverse work environment. + Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint. **Desired Qualifications:** + Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a relative field. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Delivery Manager** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $25.00 /Hr. Submit a Referral (******************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103868_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Title: Field IT Technician - WISCO Department: Information Technology Opportunity: Field IT Tech needed to support WISCO operations in Williston Basin. Troubleshoot issues, ensure uptime, and collaborate with local and remote teams. Job Description OMNI Environmental Solutions is seeking a skilled and self-motivated Field IT Technician to serve as the primary onsite IT resource for our WISCO Trucking Inc. and WISCO Inc. operations. This role focuses heavily on troubleshooting and resolving IT issues across seven remote sites in the Williston Basin region, ensuring operational continuity in a dynamic environmental services setting. The ideal candidate is a proactive problem-solver with a knack for diagnosing complex issues, improving systems, and maintaining accurate data. You will work closely with local teams while collaborating with our Carencro, LA help desk and leverage support from specialized networking and security teams. * Troubleshooting and Support: Diagnose and resolve hardware, software, and connectivity issues across desktops, laptops, printers, mobile devices, and VoIP systems at all seven sites, serving as the primary point of contact for on-site IT challenges. * Install and maintain cabling infrastructure (e.g., running Ethernet/cat6 cables) and security cameras, including climbing ladders and working in industrial environments. * Utilize strong networking knowledge (e.g., TCP/IP, VLANs, Wi-Fi) to troubleshoot connectivity issues, collaborating with the Networking team for advanced configurations when needed. * Manage and resolve IT tickets using the Halo ITSM ticketing system, prioritizing tasks based on urgency and communicating updates via Microsoft Teams. * Collaborate with local end-users and managers to understand issues, provide basic IT training, and implement solutions that minimize downtime. * Perform routine maintenance, including system updates, backups, and inventory tracking of IT assets across all sites. * Improve existing IT systems by identifying inefficiencies, cleaning up data (e.g., outdated records, misconfigured settings), and implementing streamlined processes. * Conduct site visits to audit IT equipment and ensure compliance with company standards, escalating complex security issues to the dedicated Security team. * Occasionally work weekends, evenings, or after hours to address urgent issues or perform scheduled maintenance. Required Experience / Qualifications: * 3+ years of experience in IT support, with a strong emphasis on troubleshooting in a multi-site or field environment (e.g., oilfield services, trucking, or remote operations). * Proven troubleshooting skills across: * Hardware (desktops, laptops, peripherals, cameras). * Software (Windows OS, Microsoft Office 365, IOS, Android). * Networking basics (TCP/IP, VLANs, Wi-Fi troubleshooting, diagnosing connectivity issues). * Comfortable with physical tasks, including climbing ladders, crawling in tight spaces, lifting up to 50 lbs, and working in outdoor/industrial environments (valid driver's license (with clean record) and reliable vehicle required for site travel). * Proficiency with an IT ticketing system and Microsoft Teams for collaboration and communication. * Experience with IT asset inventory tracking and basic data cleanup (e.g., organizing records, removing redundant data). * Awareness of cybersecurity best practices (e.g., password management, phishing awareness), with the ability to escalate advanced issues to the Security team. * Excellent communication skills to explain technical solutions to non-technical users and managers. * Self-driven with strong prioritization and time-management skills to handle a dynamic workload across multiple locations. * Ability to travel independently between sites (up to 100 miles one-way). Preferred Skills and Qualifications: * Certifications such as CompTIA A+, Network+, or ITIL Foundations. * Experience with surveillance systems (e.g., IP cameras, NVRs) or industrial IoT devices. * Familiarity with process improvement and data cleanup in IT environments. * Knowledge of environmental services or trucking industry IT challenges (e.g., ruggedized equipment, mobile fleet tracking). Comprehensive Benefits Package * Blue Cross/Blue Shield Healthcare, Dental, and Vision (eligible 1st of the month after 30 days) * Employer-paid Life and AD&D Insurance * Supplemental insurance options available * 401K with company match (eligible the 1st of the month after 30 days) * Paid Time Off * Employee Assistance Program (EAP) Apply Now

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Fargo VA Medical Center Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $45,000 - $80,000 as a full-time employee or up to $59.56/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Providence House, LLCIT Support Specialist - Job DescriptionPosition IT Support Specialist Travel: Occasional travel to North Dakota facilities to meet with Leadership Employment Type: Full-Time Department: IT / Infrastructure & End User Services Reports To: IT Manager Summary We are seeking a skilled IT Support Specialist to provide high-quality technical support for end users and maintain core services across our Microsoft 365 and Azure Entra ID environment. This role requires hands-on experience with Azure Entra ID domain and user management, Microsoft 365 Admin Centers, and Windows 11 desktop support. Ideal candidates will deliver excellent user service, support identity and access workflows, and collaborate on maintaining a secure and reliable technology environment. This is a fully remote role operating in Central Standard Time (CST), with occasional travel to our North Dakota facilities for onsite collaboration and strategic meetings with Leadership. Key Responsibilities • Diagnose and resolve hardware, software, and network issues on Windows 11 devices • Support Microsoft 365 apps: Outlook, Teams, OneDrive, SharePoint, Office apps • Provide remote support and document solutions clearly and accurately • Manage users, groups, and lifecycle processes in Azure Entra ID • Support MFA, Conditional Access, and SSO configurations • Perform daily admin tasks in Exchange, Teams, SharePoint, and Security & Compliance • Manage mailboxes, Teams policies, SharePoint access, and related workflows • Support device enrollment, compliance, and security best practices • Assist with Ubiquiti UniFi Wi-Fi troubleshooting • Use PowerShell for automation and reporting • Optional scripting in C# or Python • Maintain documentation and manage tickets within SLAs Required Qualifications • Experience with Azure Entra ID domain and user management • Proficiency in Microsoft 365 Admin Centers (Exchange, Teams, SharePoint, OneDrive) • Strong Windows 11 desktop support experience • Understanding of DNS, DHCP, TCP/IP, VPN, certificates, file/print services • Strong communication, documentation, and user service skills Nice-to-Have Experience • Ubiquiti UniFi Wi-Fi hardware • Microsoft Copilot for M365 • Copilot Studio agent creation • PowerShell, C#, Python scripting • SQL Server basics • Intune/Endpoint Manager Preferred Education & Certifications • Associate's or Bachelor's in IT or related field or relevant experience • Helpful certifications (not required): AZ-900, MS-900, SC-900, MD-102, MS-102, SC-300, A+, Network+, Security+

Bravera Holdings Corp. is hiring for a Desktop Support position in Bismarck, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward. The Desktop Support position is responsible for providing technical support of desktop computers, thin clients, laptops, applications and related technology to employees of Bravera Holdings Corp. and subsidiaries. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines. Will also assist in the maintenance and testing of network servers and associated equipment. Measures of Success: Capable of supporting and troubleshooting computer related software and hardware issues. Successful execution of Bravera's Help Desk function including working within call center and help desk tickets. Providing prompt, efficient, and courteous service to all internal customers of Bravera via Help Desk calls and Help Desk tickets. Is a strong self-starter, promotes teamwork and open communication within the department and with all subsidiaries of Bravera. Duties and Responsibilities: Assist with the installation, configuration, ongoing usability, and upgrade of desktop computers, laptops, tablets, thin clients, cell phones, printers, peripheral equipment, and software. Will assist in developing procedures and programs to assure the integrity, security, reliability, and risk assessment of all communication systems including computer hardware, software, telecommunications, anti-virus programs, backup procedures, and other communication systems maintained for Bravera Holdings Corp. and its Subsidiaries; will assist with connectivity relating to these systems. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Works with staff to purchase hardware and software. Assess functional needs to determine specifications for purchases. Order computer and printer supplies as directed. Maintain documentation on equipment and software. Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information. Responsible for providing prompt, efficient, and courteous service to all internal customers of Bravera Holdings Corp. and Subsidiaries. The employee will adhere to all rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer. Contribute to the overall success of the organization. Qualifications: Education: Associates Degree or higher highly preferred Experience: up to 2 years' experience supporting Windows desktop/laptop PC's, experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PC's, experience installing software, patches, updates, on desktops, laptops, servers, experience troubleshooting basic network, software, printing problems, customer service experience. Location: Bismarck, ND Benefits To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement. Our Values Give and earn trust. We support and empower one another to earn trust through accountable performance. Learn, teach and mentor. We are a learning organization that invests in growth and development. Collaborate and innovate. We work together to drive continuous improvement to enhance your experience. Want to learn more about careers with Bravera? Go to bravera.bank/careers. #ForgeYourPath with us! Find us on Facebook, Instagram, Twitter, LinkedIn and Youtube. --- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

Job Summary: The Technical Support Specialist serves as liaison between operations and customers following the customer implementation cycle. This role is accountable to provide solutions to break/fix issues or continued new installations for Pedigree Technologies products. It also includes some account setup, testing, training and implementation of Pedigree Technologies solutions. This individual provides first level technical support including problem diagnosis and resolution, setup and management of customer software, and telephone, email, and one-on-one technical support. Knowledge and Skills: Minimum Associate's degree or combination of education and experience. Technical support experience preferred. Spanish language skills a plus and paid at a higher rate. Previous use of call center phone systems preferred. Excellent communication skills both written and verbal. Ability to stay calm under pressure. Excellent teamwork skills and strong customer service methodologies. Ability to work collaboratively with others both internally and externally. Proven multi-tasking, prioritization, organization and coordination skills. Proficient in Excel, Outlook and Word with the ability to learn our solutions within three months. Basic mechanical aptitude or general mechanical knowledge a plus. Job Responsibilities: Consult with users to determine and resolve hardware and software issues. Perform data analysis and troubleshooting to isolate and diagnose client technical issues. Provide telephone, e-mail and network alert response and utilize CRM and ticketing system to document and track open problems, billable time, and contracted time. Responsible for keeping customer systems documentation up to date. Provide detailed and effective communication to internal team. Follow escalation process for ongoing customer issues. Work directly with vendors to identify solutions and actively apply those solutions for improving the client's infrastructure. Continuously strive to improve client support by identifying opportunities and recommending solutions for improving services efficiency and effectiveness. Monitor customer networks via internal reporting tools; help resolve network and system problems, perform break-fix troubleshooting on client systems. Utilize established script to use for customer calls. Verify, document and create software bug reports for development team. Routinely updates customer databases with key points to ensure open communication with all internal departments to ensure ongoing customer focused initiatives are achieved.

This position will begin in August of the 2026-27 school year with possible days to be worked in June and August of 2026. A teaching contract is 187 days. External candidates are allowed to bring in up to 17 years of contracted K - 12 teaching experience. New staff orientation will be held August 11th, 12th and 13th for employees new to the district. Purpose Statement The role of the System Support Specialist, at any given time, is determined by matching the needs of individuals, groups, buildings, and the district with the following responsibilities to build capacity of teachers and instructional coaches regarding district initiatives and best practices. Supervisory Relationship Reports to: Director of Learning Design and Innovation Essential Functions Curriculum Coordination: Coordinates, facilitates, and monitors the review, development, and implementation of curriculum Professional Learning Needs Assessment: Engages in surveying, identifying, and analyzing the professional learning (e.g. curriculum, assessment, instruction, etc.) needs of teachers, specialists, and instructional coaches. Professional Learning Design: Designs support services (e.g. training, materials, etc.) for the purpose of implementing professional learning program activities that address training needs as identified in the district's strategic plan. Strategic Planning: Develops short and long range plans for the purpose of ensuring that district resources are effectively utilized. Program Monitoring and Evaluation: Monitors professional learning services (e.g. consultants, work plan goals, staff training, etc.) for the purpose of ensuring that performance outcomes are achieved within budget, work plans, and district objectives. Staff Development Coordination: Schedules and publicizes staff development activities and results before, during and after, for the purpose of promoting professional learning. Meeting Facilitation: Assists in planning and facilitating regular district instructional meetings and other meetings as appropriate. Coaching and Support: Provides coaching and support for the purpose of implementing and maintaining services and/or programs. Research and Program Development: Researches a variety of information (e.g. courses, materials, training consultants, etc.) for the purpose of developing and/or enhancing programs that meet staff training needs to support all learners. Collaboration and Continuous Improvement: Identifies and collaborates on value-added district and building level systems, supports and projects for continuous growth. Adhere to School Policies: Follow school policies and procedures. Attendance: This position requires prompt and consistent attendance. Perform Other Duties: Perform additional duties as assigned to support the effective operation of the work unit. Job Requirements: Minimum Qualifications Skills Operating standard office equipment and utilizing pertinent software applications Planning and managing multiple projects Preparing and maintaining accurate records Training, developing, and supervising staff Knowledge Pertinent codes, policies, regulations, and laws Current trends and practices in education Principles of employee development and management Project development, goal attainment, and time management Abilities Schedule activities, meetings, and events Gather, collate, and classify data Work independently and with diverse individuals Analyze data using complex processes Adapt to changing priorities and handle frequent interruptions Develop and maintain positive working relationships Facilitate communication between individuals with divergent positions Implement change and maintain confidentiality Meet deadlines and provide direction and leadership Responsibility Work under limited supervision following standardized practices and methods. Provide information and advice to others. Operate within a defined budget. Have a continual opportunity to impact the organization's services. Work Environment Physical demands include some lifting, carrying, pushing, pulling, and fine finger dexterity. Job generally involves 80% sitting, 10% walking, and 10% standing. Performed in a generally clean and healthy environment. Experience Minimum of five years of classroom teaching experience Experience with curriculum development Experience providing professional development to adult learners Experience with learning management system or related instructional technology Education Bachelor's degree in education Master's degree in curriculum and instructional, preferred Certificates and Licenses Valid North Dakota teaching license Continuing Education/Training Maintain relevant certificates and licenses Clearances Criminal Justice Fingerprint/Background Clearance FLSA Status Non-Exempt Salary Grade Teacher Salary Schedule + additional summer workdays

Performs service, minimal repair (memory, hard drives, and batteries), and/or installation of computer products including, software that is packaged and ready for deployment. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems. Diagnoses mechanical, hardware, software, and systems failures, using established procedures. Determines resolution to minimize customer downtime. Involves the use of problem management databases and help desk systems. LEVEL OVERVIEW AND QUALIFICATION:The Analyst I Level works on assignments that are routine in nature where the scope of work is generally documented and defined. Under general supervision repairs, installs, and tests less complex computer system hardware or software.Requires a minimum of 1-2 years of related work experience, working knowledge of MS OS and MS Office Products, high school diploma, or technical training, or equivalent combination of education and technical experience. PRINCIPAL DUTIES AND RESPONSIBILITIES: Represents Bell Techlogix in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers responding to technical questions or requests for information. Processes timely and accurate information to ensure compliance with warranty requirements of vendors. Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns. Escalates problems and issues to a higher level of support. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction. Primarily provides Tier 1 & 2 level support; occasionally performs Tier 3 level support. Performs general maintenance tasks, troubleshoots, and minimal repairs computer systems and peripheral equipment. Performs basic computer hardware and software installations. Proficient in troubleshooting and repair of various manufacturers' laptops, desktops, printers and peripherals. Be particularly sensitive to avoid violations of customer policies and procedures in the course of troubleshooting which would risk the integrity of customer's data. Document time and/ or trouble tickets and other administrative tasks. Resolve user requests or services through the customer's work order system if applicable. Coordinate support across multiple departments to provide I.S. Maintenance. Configure network printing and IP addressing if applicable to client needs. Install, move, upgrade and change equipment hardware and software based on project/client needs. Other duties as assigned. Working Place: Fargo, ND, United States Department : Projects

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description IT Help Desk Technician - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking an experienced IT Help Desk Technician to join our growing team! If you are a technology-focused professional who enjoys problem-solving, supporting users, and ensuring reliable systems in a fast-paced healthcare environment, this is an opportunity to make a meaningful impact. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. Our IT team plays a critical role in supporting both clinical and administrative operations. As an IT Help Desk Technician, you will help ensure our technology systems run efficiently so our providers and staff can focus on patient care. The Role: What to Expect Location: Based in our Grand Forks, ND office Frontline IT Support: Serve as the primary point of contact for staff experiencing hardware, software, or system issues System Management: Support, maintain, and optimize IT systems across the organization Collaboration: Work closely with administration, staff, and partner sites to meet IT needs Key Responsibilities Provide Help Desk Support: Troubleshoot and resolve hardware, software, and system issues for employees Install & Maintain Equipment: Set up computers, peripherals, and software for new and existing staff Staff Training: Train employees on IT systems, software, and best practices Assess IT Needs: Evaluate staff requests and recommend appropriate solutions System Analysis & Improvement: Conduct quality analysis of IT systems and develop compare/contrast proposals with recommendations Vendor & Resource Coordination: Obtain outside IT resources when needed Communication & Reporting: Initiate actions and communicate unusual or critical IT issues to Administration Project Leadership: Lead IT-related projects as assigned Partner Site Support: Work with partner locations to ensure systems are connected and functioning properly Meeting Participation: Attend meetings to address and appropriately direct IT-related issues What We're Looking For Associate's degree in Information Technology required; Bachelor's degree in a related field preferred 3-5 years of IT experience Strong working knowledge of computer hardware, software, and network systems Excellent problem-solving and analytical skills Strong communication skills with the ability to support both technical and non-technical users Ability to manage multiple priorities in a fast-paced environment Highly organized, self-motivated, and able to work independently Willingness to adapt to new technologies and evolving organizational needs What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance Flexible Spending Accounts 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding IT career where your work directly supports access to mental health care in rural communities, apply today! Job Posted by ApplicantPro

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

Akkodis is seeking a Desktop Support Technician for a Contract with a client in Dickinson, ND. You will be for installing, configuring, and maintaining desktop hardware and software while providing timely technical support to end-users. Rate Range: Entry Level (1-2 years): $21-$25/hour and Experienced (4+ years): $26-$31/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Desktop Support Technician job responsibilities include: * Install, configure, and maintain desktop hardware, software, and peripherals to ensure smooth IT operations. * Respond to and resolve technical support requests via phone, email, or in person, providing timely assistance to end-users. * Diagnose and troubleshoot hardware, networking, and software issues, including Windows OS and common desktop applications. * Perform system upgrades and patches to maintain security and performance standards. * Maintain accurate documentation of support activities, resolutions, and system configurations. * Collaborate with IT teams to ensure system reliability and provide on-call support as required. Required Qualifications: * Associate degree in Information Technology or a related field (or equivalent experience). * Entry Level: 1-2 years in desktop support or IT helpdesk. * Experienced: 4+ years in similar roles. * Strong knowledge of Windows OS, Microsoft Office Suite, and common desktop applications. * Familiarity with networking basics (TCP/IP, DNS, DHCP) and ability to troubleshoot hardware and software issues effectively. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************. Pay Details: $21.00 to $25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

⭐ IT Support Desk Technician Opportunity ⭐ Fargo, ND | (On Site Required) Full Time | Monday through Friday | 8:00 AM to 5:00 PM MedBridge Healthcare is seeking an experienced IT Support Desk Technician to support our Fargo, ND operations and partner sites. This role is ideal for a customer focused IT professional who enjoys hands on support, troubleshooting, and working closely with internal teams in a healthcare environment. ✨ What We Offer Medical, dental, and vision insurance Generous PTO and paid holidays 401(k) with employer match Company paid life insurance Employee assistance program Stable weekday schedule with no nights or weekends Hybrid work model after initial onboarding period Opportunities to grow within a national healthcare organization What You'll Do Provide IT support to employees both remotely and on site Troubleshoot hardware, software, network, and system issues Configure, maintain, and support Windows systems and Microsoft 365 applications Document issues, solutions, and system updates accurately Maintain inventory and asset tracking for IT equipment Install, upgrade, and maintain equipment at labs and partner sites Coordinate lab changes and relocations with leadership and site managers Train employees on new equipment and software upgrades Collaborate with sleep labs on network and system functionality Communicate proactively with managers regarding site needs and improvements What We're Looking For Minimum two - three years of experience in IT support or help desk roles Strong customer service and communication skills Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services Experience troubleshooting hardware, software, and web based applications Working knowledge of networking, security, and database systems Ability to multitask, prioritize, and resolve issues efficiently Strong attention to detail and documentation skills Certifications in IT, networking, or security preferred but not required Collaborative team oriented mindset with a willingness to learn Schedule Monday through Friday, 8:00 AM to 5:00 PM Why MedBridge? MedBridge Healthcare is a national leader in sleep medicine, partnering with hospitals and physician practices to provide integrated sleep diagnostic and therapy services. Our IT team plays a critical role in supporting patient care across the organization. STATEMENT OF POLICY MedBridge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as an individual with a disability. AFFIRMATIVE ACTION PLAN (AAP) The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours. REASONABLE ACCOMMODATION Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at ************** or TTY 711 (Relay). EMPLOYMENT ELIGIBILITY This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Minimum two - three years of experience in IT support or help desk roles Strong customer service and communication skills Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services Experience troubleshooting hardware, software, and web based applications Working knowledge of networking, security, and database systems Ability to multitask, prioritize, and resolve issues efficiently Strong attention to detail and documentation skills Certifications in IT, networking, or security preferred but not required Collaborative team oriented mindset with a willingness to learn

Job Description Spectrum is looking for a qualified indivdual to Provide analytical, advisory, technical expertise, and analysis of RQ-4 Communications Planning activities including performing and managing a variety of communication and information technology tasks and activities. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Requires network administrative privileges to perform duties. Is required to maintain training and certification requirements in order to sustain elevated rights to the AREA52 domain. Performs communications- computer systems (C-CS) planning and implementation activities. Provides continued support to communications systems current and future planning activities. Supports implementation of C-CS projects and ensures C-CS architecture, configuration, and integration conformity. Provides analytical, technical, functional and management oversight to critical communications and systems network upgrades and maintenance for the RQ-4 weapon system. Provide analytical, advisory, and technical support to leadership as systems analyst and advisor to 69 RG/CD and 12 RS/CC. Facilitate 9 RW project management efforts directed and approved by either 9 RW, 69 RG and, 12 RS to improve RQ-4integration into USAF and National architectures, in particular, the AF Distributed Common Ground System (AF-DCGS) and the Department of Defense Global Information Grid (DoD-GIG). Provide C-CS laptop computer administration and support of up to 250 individual issued and loaner laptops to identified associated units and attached aircrew. Requirements Possess a Top Secret/Sensitive Compartmented Information (TS/SCI) and NATO Secret security clearances Be a U.S. citizen Knowledge of Air Force C-CS technologies with a minimum of five (5) years' experience working with a variety of the C-CS field's concepts, practices and procedures, ground-based telecommunications systems, avionics and information system technology, management of program and project implementation actions, and Air Force planning documents and application of these documents to the C-CS systems. Minimum of four years' experience with: Asynchronous Transfer Mode (ATM) Ethernet Local and wide area networks UNIX and non-UNIX operating systems Be able to complete light office lifting defined by moving 25lb box up a flight of stairs. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan