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Help desk analyst jobs in Oregon

- 490 jobs
  • Desktop Support - W2 Only (No Third Party)

    CBTS 4.9company rating

    Help desk analyst job in Portland, OR

    Role: Desktop Support Duration: 12 months Pay rate: $33/hour on W2 (No Third Party) The Desktop Support / Logistics Specialist is responsible for providing technical assistance to end-users, ensuring smooth operation of IT systems, and managing logistical processes related to hardware, software, and office equipment. This role combines hands-on technical support with coordination of inventory, procurement, and distribution of IT assets. Required skills: Experience providing 1st and 2nd level technical support Strong knowledge of Windows and mac OS operating systems. Familiarity with networking basics (TCP/IP, DNS, DHCP, VPN). Experience with ticketing systems (ServiceNow, Jira, or similar). AS degree in any related field preferred Plusses: Relevant certification Please send resume ASAP.
    $33 hourly 1d ago
  • Desktop Support Engineer

    SISL Global

    Help desk analyst job in Portland, OR

    Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process
    $52k-77k yearly est. 17h ago
  • Desktop Support Engineer

    Tata Consultancy Services 4.3company rating

    Help desk analyst job in Portland, OR

    Must Have Technical/Functional Skills • Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe • Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates • Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities • Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. • Physically fit to walk through large areas • Ability to work after hours and weekends if necessary or required by the customer. • Knowledge of using ServiceNow as the ticketing tool. • Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. • Troubleshoot Operating System issue. Connection issues with LAN/WAN. • Update tickets with accurate and timely records of work performed, and resolution details • Maintain and contribute to a knowledge base. • Coordinate hardware warranty repair. • Perform inventory management activities as required in coordination with asset management and other corporate groups. • Escalate to 3rd party vendors when necessary • Responsible for raising and coordinating problem management issues • Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. • Provide technical support stationed at the site who can quickly respond to problems that may arise within dat a center/computer/server rooms which need physical handling. • In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. • Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. • Receives instructions from certified technicians and project managers to troubleshoot advanced issues. • Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. • Primary responsibility to manage End User related incidents and requests. • Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $50,000 - $60,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $50k-60k yearly 17h ago
  • IT Support Specialist

    Ledgent Technology 3.5company rating

    Help desk analyst job in Roseburg, OR

    Schedule: Full-time, On-site Contract Duration: 1+ Years Pay Rate: $30-$40/hour (based on experience) About the opportunity We're seeking a skilled IT Support Specialist to join our team for a long-term contract supporting a mid-size enterprise environment. This position is ideal for someone who enjoys hands-on technical work, troubleshooting, and collaborating directly with internal teams to ensure smooth, secure, and reliable IT operations. You'll be part of a collaborative IT services team that supports users, infrastructure, and critical systems across a growing organization. The role offers the stability of a long-term engagement with opportunities to expand your technical experience in both support and systems administration functions. Key Responsibilities Provide tier 1/2 technical support for desktops, laptops, printers, and mobile devices. Manage user accounts, permissions, and security groups through Active Directory and Microsoft 365. Troubleshoot network connectivity and assist with configuration of switches, routers, and wireless access points. Support server and system maintenance tasks, including patching and performance monitoring. Assist with hardware lifecycle management-installation, imaging, and upgrades. Work closely with internal IT leadership and external vendors to resolve escalated issues. Maintain documentation of IT processes, configurations, and incident resolutions. Contribute to ongoing improvement projects in infrastructure, cloud, and security areas. Qualifications 3+ years of experience in IT support or systems administration. Strong knowledge of Windows operating systems and Microsoft 365 administration. Experience with networking fundamentals (DNS, DHCP, VLANs, VPNs). Familiarity with ticketing systems and ITIL-based service processes. Strong communication and problem-solving skills. Ability to work independently in a fast-paced, on-site environment. Preferred Skills Experience with Azure AD or cloud-based identity management. Exposure to cybersecurity or endpoint management tools (e.g., Intune, SentinelOne, or similar). CompTIA A+, Network+, or Microsoft certifications. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $30-40 hourly 17h ago
  • Desktop Support Specialist

    Hcltech

    Help desk analyst job in Milwaukie, OR

    The Desktop Service Support Specialist is tasked with providing technical assistance and support for desktop computers, hardware, software, and related technology within the organization. This role includes troubleshooting issues, configuring equipment, resolving software and connectivity problems, and ensuring a seamless experience for end users. The Desktop Service Support Specialist works closely with IT teams and other departments to maintain reliable and secure desktop environments, supporting productivity and business operations. Key Responsibilities · Respond promptly to support requests and diagnose hardware, software, and network issues on desktop and laptop computers. · Install, configure, and update operating systems, applications, and security tools on end-user devices. · Conduct equipment setup and deployment for new hires, relocations, and hardware replacements. · Provide guidance and training to users on common desktop applications and best practices. · Collaborate with IT teams to implement and maintain desktop images, software deployment, and patch management. · Ensure compliance with organizational security policies, including antivirus and endpoint protection measures. · Maintain records of support activities, inventory, and asset management for hardware and software resources. · Assist in the evaluation and procurement of desktop hardware and software solutions. · Stay informed about emerging technologies and industry trends to enhance desktop support delivery. Required Qualifications · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). · Proven experience in desktop or technical support roles within a corporate or enterprise environment. · Strong troubleshooting and problem-solving abilities for hardware, software, and network issues. · Proficiency with Microsoft Windows, mac OS, and Microsoft Office Suite; familiarity with common enterprise applications. · Experience with remote support tools and ticketing systems. · Excellent communication and customer service skills. · Ability to work independently and collaboratively in a fast-paced setting. · Understanding of IT security, data privacy, and asset management principles. Preferred Skills · Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials. · Experience supporting mobile devices and virtual desktop environments (VDI). · Familiarity with scripting or automation tools for support tasks. · Ability to manage multiple priorities and provide support under pressure. · Proven aptitude for continuous learning and adapting to new technologies. Working Conditions The Desktop Service Support Specialist typically operates in an office environment but may be required to support remote or hybrid users. Occasional travel between sites or after-hours work may be necessary to resolve incidents or complete projects. The role involves frequent interaction with users at all organizational levels. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
    $34k-46k yearly est. 4d ago
  • Information Technology Administrator

    Vanderhouwen 3.9company rating

    Help desk analyst job in Hillsboro, OR

    IT Administrator Our client is seeking an IT Administrator to support and maintain the daily technology operations across multiple locations, ensuring systems remain secure, reliable, and responsive to business needs. This role plays a critical part in end-user support, infrastructure stability, and continuous improvement of IT services. IT Administrator Responsibilities Oversee and maintain day-to-day IT support operations across the organization. Provide timely technical support to end users by troubleshooting hardware, software, and network issues. Perform system updates, user account provisioning, and planned preventative maintenance. Configure, support, and maintain Windows Server environments (2016-2024) to ensure optimal performance and reliability. Monitor and maintain phone, security, and related communication systems. Support data protection efforts through backup, recovery, and disaster preparedness activities. IT Administrator Qualifications 5+ years of experience in IT administration, systems engineering, networking, or a closely related technical field. Strong working knowledge of Microsoft Office applications, including Outlook, Word, Excel, Teams, and Visio. Experience with cybersecurity tools, best practices, and security protocols. Hands-on experience with backup/recovery solutions and disaster recovery planning. Excellent troubleshooting, analytical, and problem-solving skills. Strong written and verbal communication skills with the ability to work cross-functionally. Ability to manage multiple priorities simultaneously with a high level of accuracy and attention to detail. Familiarity with VoIP phone systems is preferred; training is available for the right candidate. Self-motivated and adaptable in a fast-paced environment with frequent interruptions. Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred. Industry certifications such as MCSE, Network+, Security+, or CompTIA are preferred. Flexibility to work occasional off-shift hours as business needs require.
    $75k-99k yearly est. 2d ago
  • Information Technology Specialist

    Insight Global

    Help desk analyst job in Portland, OR

    Required Skills & Experience 3-5+ years in IT in a customer facing role supporting various internal and external customers Strong customer service orientation Good analytical, troubleshooting and problem solving skills. Exprience in a Tier 1/2 desktop support (handling imaging, repairs, account set up, patching, asset management, inventory, etc) In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Fundamental knowledge of networking concepts including troubleshooting network printers Good knowledge of infrastructure service management & diagnostic tools and processes Good knowledge of end-point security management tools and processes Willing to work 5 days onsite in Portland, OR Nice to Have Skills & Experience Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.) Experience working in a manufacturing production environment Job Description A Fortune 500 client is looking for an IT Infrastructure Specialist on their site in Portland, OR. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial, capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services. Compensation: $30/hr to $40/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
    $30 hourly 1d ago
  • Information Technology Technician

    Brooksource 4.1company rating

    Help desk analyst job in Boardman, OR

    AWS - IT Technician Job Description IT Hardware Technician (Data Center) On-Site (Boardman, OR) 6+ Month Contract Day Shift/Night Shift 4x10 We are looking for Data Center Technicians to join our client's rapidly expanding team! As a Data Center Technician, you serve as one of many primary resolvers for your support team, skilled at troubleshooting and resolving complex hardware infrastructure issues. You support and share knowledge of these technologies with team members. You possess basic to intermediate system administration skills and work autonomously to resolve server issues. You understand all aspects of the equipment you support. You know how to take direction when given, paying attention to all details involved. You work well with a team. You are receptive to feedback and able to adjust performance and behavior as required for the position. Day to Day: Hardware, network, and server deployment, diagnostics, troubleshooting, repair, decommissioning, and project documentation. Qualifications: Computer Hardware experience, including troubleshooting and repair skills. Linux Operating Systems experience, system updates, administration. Computer Networking experience. Proven experience managing work and priorities through a ticketing system. Hands-on experience with one or more of hardware platforms (e.g. Dell, HP) Nice to have: Industry-level certification on Server/Network/hardware administration (CompTia, LFCS, RHCSA, LPIC-1, CCNP, CCIE, etc) An Associate's or Bachelor's Degree, or equivalent experience in an IT-related field. Physical Requirements: Ability to adapt to varying temperature conditions within the data center environment Capability to work in areas where dust and allergens are present Must be comfortable working in confined spaces when necessary Ability to follow required security protocols including metal detection screening Important Notice: Candidates requiring reasonable accommodation should discuss their needs during the application process. All accommodation requests will be reviewed in accordance with applicable laws and company policies while ensuring essential job functions can be performed safely and effectively. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $41k-72k yearly est. 2d ago
  • Data Center Technician (Graveyard)

    Cypress HCM 3.8company rating

    Help desk analyst job in Hillsboro, OR

    We are the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters. This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role. We are looking for a Data Center Technician to join our Graveyard shift. Responsibilities: Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary. Troubleshoot basic Linux OS level issues on all servers. Installation of new SSD's and NVME's into existing servers. Assist LinkedIn engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers). Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.). Resolution of manually-generated tickets through cross-functional collaboration across diverse teams. Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up. Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth. Respond to all system problems on a 24X7 basis and take part in on-call rotation Secondary Responsibilities will include, but not limited to : Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting. Ensure LinkedIn's data center house rules are being followed and immediately report any concerns to leadership. Ensure LinkedIn's data center cleanliness, any issues with cleanliness must be reported to leadership. Requirements: Basic Qualifications: 4+ years in a Data Center Engineering Role 4+ years network cabling experience 4+ years Linux troubleshooting experience. 4+ years server hardware troubleshooting experience. Preferred Qualifications: Experience with Ticket systems like JIRA, Salesforce, ServiceNow Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar. Experience with automation and script use (e.g., Python, Bash). Familiarity with networking protocols and equipment (e.g., switches, routers). Experience using fiber testing equipment and understanding complex network mapping Suggested Skills: Strong verbal and written communication skills. Sound problem-solving logic and analytical skills. Ability to work independently and within a team. Attention to detail and strong organizational skills. Proactive attitude and ability to manage multiple tasks simultaneously. Ability adapting to new technologies and processes. Compensation: $32.90- $46.48 Hourly (W2/Non-Exempt) Dependent upon Shift*** Req# 16381-1
    $32.9-46.5 hourly 2d ago
  • Supportive Housing Peer Support Specialist - 5430

    Columbiacare Services 4.0company rating

    Help desk analyst job in Ashland, OR

    APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending AccountGenerous Paid Time OffWhole Health & Wellness Reimbursement ProgramProfessional development and training opportunities100% Vested Retirement Plan w/ up to 6% MatchHoliday Pay (9) Paid Personal Growth HoursPaid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website! About the Position We are looking for a Supportive Housing Peer Support Specialist (PSS) to join our team at our Rogue Ridge Apartments in Ashland, Oregon! ColumbiaCare Services is looking for the right individual to work Peer-to-Peer, meaning you have personal experience with mental health challenges and are a recipient of mental health services, and are willing to share your experiences with adult mental health consumers. The Supportive Housing Peer Support Specialist meets with each new resident to support the individual in feeling welcome, answer questions, and provide compassionate support and guidance in setting self-determined goals. The Supportive Housing Peer Support Specialist will engage with residents one-on-one as well as coordinate and facilitate peer groups, provide personal care services (including shopping, self-help, socialization, meal preparation, and more), and utilize strategic self-disclosure with residents to build connection and normalize mental health challenges. Work Schedule: Tuesday, Thursday through Saturday, 10:00am - 3:00pm (Part Time, Day) What You'll Make $22.00 - $25.20 per hour DOE/Credentials. Additional 5% Language Differential offered for Bilingual or Multilingual candidates. About the Program Rogue Ridge is 26-unit Permanent Supportive Housing program providing affordable housing to local citizens who are low-income and chronically without housing, along with a combination of behavioral health and tenancy supports. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Successful candidates MUST: Have personal experience with mental health challenges Be Certified and Registered as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS) through the Oregon Health Authority (OHA). Driving is an essential function of this position. Successful applicants MUST provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, sit, stand, walk, reach; as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally climb stairs and ladders, bend, stoop, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques. Reasonable accommodations can be made. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Tuesday, Thursday through Saturday, 10:00am - 3:00pm (Part Time, Day) Compensation details: 22-25.2 Hourly Wage PIbdeb4ed68fde-37***********6
    $22-25.2 hourly 2d ago
  • Technical Support Specialist

    Extensis 3.8company rating

    Help desk analyst job in Portland, OR

    Working At Extensis // Looking for an established organization with a collaborative and diverse culture that promotes a healthy work/life balance and encourages curiosity and innovation? Look no further. Our Core Values guide our commitment to success through teamwork, accountability, humility and customer focus, and we're looking for people who share these values to contribute to and share in our success. If this resonates with you, keep reading! About this Role // The Technical Support Specialist is a critical role, providing exceptional support to our corporate customers. Our customer's success with our products is our number one objective. You will assist by answering client questions in the customer queue, documenting cases, handling email and chat questions, assisting with customer escalations, maintaining knowledge base articles and more. You will also answer questions and provide assistance to members of other internal teams. This role requires a customer mindset, team mentality and curiosity. What You'll Do // As a Technical Support Specialist, your responsibilities will include: * Maximize the success of our customers by being an advocate for them with our products in office, remotely or in person * Help customers to drive user adoption of our available online technical resources * Document all cases in a customer relation management (CRM) database * On a rotating basis (one month per quarter), be available "on-call" in a 24x7 capacity What You Bring // In addition to a positive attitude, a desire to learn and a passion for what you do, the ideal candidate will also have the following: * Degree in Technology or equivalent experience * Minimum 1 year of experience supporting users in a technical role, via phone, chat, email and using person to person screensharing technologies * Great attitude and a passion for helping customers resolve their product or website related issues * Professional, courteous demeanor in all forms of communication * Ability to learn quickly, adapt existing knowledge, and be resourceful when difficult issues arise * Work cooperatively with members of other departments, which includes assisting the sales team with pre-sale and post-sale support * Timely, responsible, and dependable with the ability to thrive in a remote environment with little direct supervision Technical Qualifications // These are some of the technical skills and experience that will make you successful in this role: * Familiarity with CRM and Zendesk or other ticketing systems * Working experience with Windows operating systems * Working experience with mac OS operating systems Bonus Points // You'll stand out from other candidates if you also have any of the following experience: * Working experience with Windows Server operating systems * Familiarity with Virtual Machines and cloud-based environments * Creative technology experience (graphic file formats, graphic design, pre-press workflow) * Understanding of digital photography and video * Technical Certifications in any of the following areas is desired and helpful for this position: Networking Concepts (CompTIA, MCP, etc.), Microsoft technologies (MCITP, MCSA, etc.), What Apple OS X Server technologies (ACTC, ACSA, etc.) What We Offer // We take pride in offering a culture that is friendly, fun, diverse and inclusive. In addition to competitive compensation and a rich benefits package, we also offer generous PTO allowance, 11 paid holidays per year, a 401(k) Plan, education reimbursement, access to professional and personal development programs, and paid time off to volunteer to the cause of your choice. We actively promote the importance of balance and wellness, with programs offered throughout the year to support the health of our people. We are honored to be named the #1 Healthiest Employer in Oregon in 2020.
    $55k-84k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Oregon

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-48k yearly est. 2d ago
  • Site Services Technician- Tualatin, OR

    Matheson Tri-Gas, Inc. 4.6company rating

    Help desk analyst job in Tualatin, OR

    To implement, execute and then meet and exceed expectations of the Matheson Tri-Gas on-site service team's operational responsibility of providing site services to the customer's medical & specialty gas needs. Essential Functions Execute the customer's & MATHESON policies and procedures to meet the operational requirements of customer. Maintain a safe and cleanly work environment in addition to following all workplace safety protocols in performing required work. Perform daily check of all gas, liquid, and chemical locations currently identified as needing daily monitoring. Coordinate deliveries to all use points at customer location. Unload/load trucks as required using carts, pallet jacks, or forklifts. Perform cylinder or system chemical changes if required in contract with customer. Provide inventory management through forecasting the needs of the specific locations and processing all orders to maintain proper inventory in addition to processing orders sent from authorized users. Respond to all gas and liquid alarms needs 24 hours a day. Replace products or coordinate repairs to systems as needed to ensure uninterrupted supply to the end users at the customer site. Implement and maintain technical and safety programs, operating records and documentation, and manage the sites PM program. Keep/maintain the equipment maintenance database, schedules, and keep procedures up to date. Recommend, support, and implement improvements to all gas & chemical equipment and related systems new or existing. Assure timely communications and reports with all team members (customer, and MATHESON management). Maintain a high level of professionalism while continuing to gain specialized education and training. Safety training for customer personnel in the safe handling of cryogenic liquids and compressed gases. Manage hazardous and non-hazardous waste, as required. Member of Emergency Response Team, as required. Performs other duties as assigned Complies with all policies and standards Physical Demands Stationary Position - Rarely Move/Traverse - Frequently Stationary Position/Seated - Rarely Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Frequently Exerting Force/Pulling - Frequently Ascend/Descend - Frequently Balancing Position Self/Stooping - Frequently Position Self/Kneeling - Occasionally Position Self/Crouching - Rarely Position Self/Crawling - Rarely Reaching- Frequently Handling- Frequently Grasping- Frequently Feeling- Frequently Communicate/Talking- Frequently Communicate/Hearing- Frequently Repetitive Motions- Frequently Coordination- Frequently Travel Requirements - Rarely Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
    $35k-42k yearly est. 56d ago
  • Client Support Tech Assoc -C

    Telos Corporation 4.6company rating

    Help desk analyst job in Newport, OR

    The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position is contingent on contract award. This position will be based at Newport, OR Responsibilities: Under direct guidance duties include: * Operation and Maintenance of various high speed/ high-capacity multifunction printers * Moving/relocating equipment within and/or between facilities * Interviewing clients as part of pre-deployment asset discovery * Repair/replace defective equipment * Updating asset management system to reflect work performed * Installing and maintaining PC hardware and software and applying specific configuration profiles * Troubleshooting network usage and computer peripherals * Performing system backups and data recovery * Resolving network communication problems * E-mail administration * Network security * Preparing assets for disposition and other administrative duties. * Network operations and maintenance * Familiarity with inside and outside plant operations * Familiarity with routers, switches, firewalls, etc. * Familiarity with cabling and splicing, etc. May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations. Job Requirements Qualifications: Education: * High school diploma * Basic training in IT support, to include relevant on the job training * 1-2 years relative experience * DOD Public Trust Clearance (or ability to obtain) Qualifications: * Excellent customer service and excellent organizational skills are required. * Strong written and verbal communications skills and the ability to interact with people at all levels are required. * A professional attitude regarding attention to detail * Accurate and timely submission of required reports, documentation, etc. Licensed / and be able to Drive a vehicle Ability to climb a ladder and lift at least 40lbs The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ********************************** Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Newport, OR 97365 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $35k-50k yearly est. 23d ago
  • Need Help Desk Support II

    360 It Professionals 3.6company rating

    Help desk analyst job in Salem, OR

    This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description The primary roles of the IS technicians are: Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. Build and configure Pc, following agency standards and procedures. Provide status reports as directed describing work-related activities and accomplishments. Maintain workstations in accordance with IS standards. Ensure workstations and their applications are in operational condition. Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. Qualifications May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. Additional Information If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138
    $35k-56k yearly est. 60d+ ago
  • IT Depot Technician

    Stefanini_Training 4.6company rating

    Help desk analyst job in Beaverton, OR

    Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Staging and imaging of Windows and Apple Computers Shipping, receiving and disposal of IT equipment Inspect, test and clean returned IT equipment. Sort, organize, and store IT equipment in proper location. Update and maintain accurate equipment inventory. Pack, stock, organize and rearrange products in depot as needed. Keep depot area organized and clean. Update systems and tickets for returned equipment. Assist in other areas of the depot as needed. Inventory management of IT equipment including asset auditing. What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: ******************************************* What do you need to succeed? Windows and Apple hardware and software troubleshooting skills and experience Ability to complete all work tasks with minimal supervision Excellent time management skills to prioritize workload Excellent attention to detail while working in inventory and ticketing systems. Ability to walk, bend and lift equipment up to 50 pounds and perform physical duties of packing and unpacking IT equipment High level of flexibility and the ability to positively respond to changes in work requirements Ability to operate and communicate effectively while under pressure is essential Good technical writing skills and a willingness to document all work performed Ability to test IT equipment and verify functionality of all components. Basic troubleshooting of hardware and software issues for Windows and MAC devices. Strong data entry and customer services skills. Ability and willingness to learn new technologies. Required Minimum Education: High School Diploma (required) Associate Degree or at least some college courses in related field (preferred) Required Minimum Experience: A Minimum of 2 years of experience in a related field Preferred Certifications: Comp TIA A+ MCDST - Microsoft Certified Desktop Support Technician MCSA - Windows 10 Apple Certified Mac Technician (ACMT) Lenovo Certified Technician
    $55k-96k yearly est. 60d+ ago
  • IT Desktop Connectivity Technician

    Pacific Office Automation 4.7company rating

    Help desk analyst job in Beaverton, OR

    Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in ten western states OR WA CA AZ NM NV UT ID CO & TX With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking an IT Desktop Connectivity Technician to join our field services team at our office in Beaverton OR If you are a problem solver who is detail oriented and capable of multi tasking we want to talk to you We are looking for experienced technicians but are willing to train the right person for entry level roles too Essential Job Duties Troubleshoot and diagnose our customers network connectivity with devices such as desktops laptops servers firewalls switches and wireless access points Communicate with customers via phone email etc to gather information for troubleshooting Work closely with sales representatives customers and remote technicians to resolve network related problems Be a part of a fun growing and dynamic department and culture focused on providing the highest level of customer success Qualifications Some computer knowledge mixed with a willingness and capability to learn Natural problem solving ability combined with a passion for fantastic customer service Excellent written and oral communication skills Ability to work in a fast paced environment Associates degree preferred but not required VOIP technology experience a plus Knowledge of networking protocols and concepts VPN Routing Ports TCPIP Network analysis tools preferred Network A Microsoft MD 100 Microsoft MD 101 Certifications are a plus Knowledge or hands on experience providing technical support to users using Windows 10 and server versions MAC OS and other mainstream applications preferred Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite
    $59k-102k yearly est. 6d ago
  • IT Technician I

    Feather Flag Nation 3.8company rating

    Help desk analyst job in Canyonville, OR

    Join the Umpqua Indian Development Corporation (UIDC) family! About UIDC: UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and job training opportunities for tribal members and the communities in which they serve. Why Work for UIDC: As an applicant of UIDC, you have the ability to work for a diverse array of employment opportunities. Working for UIDC allows you to be part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development and advancement opportunities. We also offer a competitive salary and benefits package, including: Comprehensive medical, dental, vision, and Rx coverage Paid Time Off Employer-paid life and disability plans 401k with up to 3.5% employer match Under the general supervision of the IT Operations Manager, this position is responsible for providing technical support to users of desktop computer, telephone, and office equipment. Duties include but are not limited to: Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment. Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment. Builds, tests, and deploys computers with correct software for the installation. Performs periodic inventories of desktop computer, telephone, and office equipment. Pulls data cables as necessary to accomplish task at hand. Accurately documents all work performed in Help Desk software application. Ensures that customer needs are the first priority when approaching work assignments. Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others' judgment and capabilities, and gives praise/recognition to those who earn it. Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis. Ensures that both written and verbal communications are clear, concise, complete, accurate and effective. Requirements Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required. 1 year prior experience in customer service related field preferred. Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred. Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred. Achieve passing score on basic computer skills exam. Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems. Must be willing and able to work holidays and weekends as needed. Excellent organizational, verbal, interpersonal, and customer relations skills. Must be 21 years of age or older. Current Oregon Drivers License with the ability to qualify for the UIDC's Drivers Program. Must be able to obtain a Class III Gaming License
    $45k-94k yearly est. 40d ago
  • Residential Peer Support Specialist - 5436

    Columbiacare Services 4.0company rating

    Help desk analyst job in Brookings, OR

    APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending AccountGenerous Paid Time OffWhole Health & Wellness Reimbursement ProgramProfessional development and training opportunities100% Vested Retirement Plan w/ up to 6% MatchHoliday Pay (9) Paid Personal Growth HoursPaid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website! About the Position We are looking for a Residential Peer Support Specialist to join our team! The Peer Support Specialist will support programs in the Coast region. They will meet each new resident at admission to the program and support the individual in feeling welcome, answer their questions, provide compassionate support, and guide them in articulating any self-determined goals they may want to work on while at the residential treatment facility. The position will engage in one-to-one conversations with residents to build trust, utilize strategic self-disclosure to build connection and normalize mental health challenges, and support individuals in connecting with community peer support systems. This position will facilitate and coordinate peer groups where residents can discuss their unique recovery stories and challenges. In addition, the Residential Support Specialist will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. If you have experience working as a Peer Support Specialist or facilitating recovery-oriented conversations or groups, then this position may be a great fit for you! This position falls under the AFSCME bargaining unit. Wages, benefits, and working conditions are set in accordance with the collective bargaining agreement. Work Schedule: Monday through Friday, 8:00am - 5:00pm (Full Time, Day) What You'll Make $23.69 - $25.14 per hour DOE/Credentials. Additional 5% Language Differential offered for Bilingual or Multilingual candidates. About the Program Bell Cove is a co-ed, 5-bed Residential Treatment Home serving adults living with a mental illness. Each resident enjoys their own private, ADA-accessible bedroom with half-bath. The program offers a lovely open living design and common areas, including a private library/activity room and beautiful patio and backyard. Cedar Bay is a co-ed, 5-bed Residential Treatment Home serving adults living with a mental illness. Each resident enjoys their own private bedroom, shared bathrooms, and multiple living areas. The program has a wraparound deck and raised garden beds for outdoor enjoyment. Cedar Bay is close in proximity to the bay and public services. Coos Crisis Resolution Center (CCRC) is a 6-bed, licensed crisis residential facility serving adults experiencing a mental health crisis. The program offers both individual and shared rooms. Community areas include a kitchen/dining room, living room, separate small reading area, and a spacious back deck and yard. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Successful candidates MUST: Have personal experience with mental health challenges Be Certified and Registered as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS) through the Oregon Health Authority (OHA). Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Monday through Friday, 8:00am - 5:00pm (Full Time, Day) Compensation details: 23.69-25.14 Hourly Wage PIbf2a5422a350-37***********5
    $23.7-25.1 hourly 2d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Portland, OR

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-47k yearly est. 2d ago

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