Help desk analyst jobs in Pennsylvania - 1,510 jobs
Workday Configuration Support Analyst
Insight Global
Help desk analyst job in Philadelphia, PA
We are seeking a dynamic, self-driven Workday Configuration Support Consultant to support our payroll operations and system troubleshooting in a fast-paced, evolving environment. This role is critical in ensuring accurate and compliant payroll processing for U.S. and Canadian employees, diagnosing and documenting system issues, and partnering with internal and external teams to drive continuous improvement. The ideal candidate is a quick thinker, highly analytical, and ready to hit the ground running with minimal training.
RESPONSIBILITIES:
- Diagnose, troubleshoot, and document Workday Payroll configuration issues, partnering with external AMS support for resolution.
- Support accurate and compliant payroll processing for U.S. and Canadian employees, serving as backup processor when needed.
- Collaborate with HR partners to review, update, and resolve Workday payroll tickets.
- Utilize advanced Excel skills (VLOOKUPs, Pivot Tables, data validation) to support payroll audits and reporting.
- Contribute to stabilization and continuous improvement efforts following the transition from Employee Central to Workday.
- Spend approximately 80% of time working within Workday (ticketing, payroll, reporting) and 20% in meetings with internal and cross-functional stakeholders.
REQUIRED SKILLS AND EXPERIENCE
- Deep expertise in Workday Payroll configuration and integration with the ability to diagnose issues, identify root cause and communicate solution to external AMS team to perform configurations
- Demonstrated experience running U.S. and Canadian payrolls
- Ability to work independently, adapt to changing priorities, and manage ad-hoc requests in a fast-paced environment.
- Familiarity with payroll compliance, tax rules, and reporting requirements.
- Advanced Excel skills and comfort with hands-on troubleshooting.
- Workday Payroll certification strongly preferred; must be ready to contribute immediately with minimal training.
$57k-95k yearly est. 2d ago
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Sr Analyst, Desktop Support - IT Infrastructure - Full Time (Onsite Towanda/Troy)
Guthrie 3.3
Help desk analyst job in Towanda, PA
The Sr. Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Sr. Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the HelpDesk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
1. Preferred three to five (3 to 5) years of experience on a desktop support services team; healthcare experience preferred.
2. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android)
3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
4. Experience migration operating system versions and updating desktop images.
5. Strong knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
6. Excellent knowledge of computers and peripherals.
7. Advanced working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
9. Working knowledge of managing tickets, follow-up actions and close issues.
10. Ability to work in a fast-paced environment, manage user expectations and potential risks.
11. Experience with patch management software.
12. Basic understanding of LAN/WAN network infrastructure technologies.
13. Basic understanding of security technologies including firewalls and antivirus.
14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
16. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
17. Experience with resolving multiple issues simultaneously.
Education:
1. Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
1. Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+.
Essential Functions:
- Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
- Perform preventative maintenance on hardware.
- Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
- Develop and document standardized user processes and procedures; “how-to” documentation.
- Provides proactive and advanced troubleshooting and analysis.
- Understands and accounts for interactions between technologies and applications.
- Responsible for maintaining ticket status and resolution information in ticketing system.
- Accountable for meeting established performance metrics which will be used in performance evaluations.
- Participates in on-call support rotation as specified by management.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Promotes the use of TGC's PMO methodology and standards to manage IT initiatives.
- Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
Other Duties: Other duties as assigned.
$77k-118k yearly est. 4d ago
Information Technology Support Analyst
Akkodis
Help desk analyst job in Erie, PA
Akkodis is seeking an IT Service DeskAnalyst for a 12-month contract with a client in Erie PA 16530
Job Title: IT Service DeskAnalyst
Contract Duration: 12 months
Pay Range: $16-18/hr. (The rate may be negotiable based on experience, education, geographic location, and other factors.)
Summary
The IT Service DeskAnalyst requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Prior call center or helpdesk experience are preferred but various types of customer service or technical support related experience will be considered for these opportunities.
Qualifications
Associate's or Bachelor's degree in Business, MIS, CIS or related field preferred; Experience in lieu of a degree will also be considered.
Two years' customer service experience required.
Exceptional verbal and written communications skills required.
Tech savvy with the ability to learn new software and systems.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
$16-18 hourly 2d ago
Community Support Professional - Day Program
Beacon Specialized Living 4.0
Help desk analyst job in Scranton, PA
Qualifications • High School Diploma; • Three years of work experience with consumers with developmental disabilities; • Must be at least 21 years old; • Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines.
Essential Functions
• Accepts assignments based on the particular needs of the consumer.
• Provides up to 40 hours of support per week to consumers in a variety of settings.
• Assists consumers in daily living skills which include, but are not limited to, bathing, dressing, incontinence care, meal planning/preparation, and housekeeping.
• Assists consumers in the community in order to meet medical, recreational, and social needs.
• Acts as an advocate to ensure that consumers remain in control of their households and finances when needed.
• Assists the consumer in problem resolution and negotiating personal crisis.
• Maintains professional demeanor when representing Keystone.
• Participates in Interdisciplinary Treatment Team process.
• Writes, where appropriate, reviews, and ensures progress notes are complete with required information.
• Conducts, facilitates, and speaks on behalf of Keystone Community Resources (KCR) with Family members, Supports Coordinators, Guardians and other stakeholders involved in
consumer's care.
• Attends professional meetings as needed to represent the consumer and KCR.
• Schedules, attends, and transports consumers to appointments, visits, outings, and/or Trips as needed.
• Promotes a safe and caring environment where individuals can learn and grow while enjoying a healthy and productive lifestyle.
• Understands internal and external policies and follows employee rules of conduct and performance as set forth by Keystone;
• Promotes community awareness by demonstrating responsible, courteous behavior and a positive perception of individuals with developmental disabilities.
• Annually meets regulatory and agency in-service training requirements.
Work Environment
• Community environment;
• May experience exposure to body fluids and the need to provide personal, private care to individuals.
• Varied shift hours will be required, mostly evenings and weekends, availability is based on client's needs and wishes;
• Driving is required. Necessary to maintain an acceptable driving record.
• Use of personal vehicle is required. Proof of insurance coverage, registration, and inspection required prior to and during conducting business with vehicle.
Physical Abilities
• Must be able to lift and transfer 50 pounds using proper body mechanics 6-12 times hourly
• Must be able to carry 50 pounds for at least 20 feet
• Must be able to climb and descend 20 stairs carrying 20 pounds
• Must be able to bend to retrieve an object at floor level 6-12 times hourly
• Must be able to readily change direction while walking
• Must be able to run a distance of 100 ft. 1-2 times hourly
• Must be able to walk a distance of one mile
• Must be able to crouch at the knees 6-12 times hourly
• Must be able to kneel on both knees
• Must be able to drive for a period of one hour 3-6 times daily
• Must be able to stand for a period of one hour 6-12 times daily
• Must be able to sit for a period of one hour 6-12 times daily
• Must be able to push/pull 10 pounds
• Must be able to grasp an object with at least one hand
• Must have at least 20/40 combined vision with or without corrective lenses
• Must be able to hear a normal spoken voice with or without hearing assistance
• Keystone will proactively work with an employee requesting a reasonable accommodation to be able to complete job duties
Confidentiality
• The Community Support Professional has access to the protected health information of people in the agency's care. The Health Insurance Portability and Accountability Act (HIPAA) regulations apply to confidential information in all areas of Keystone Community Resources, Inc. and Keystone Independent Living.
• General Professional confidentiality is expected at all times both within the company and with other agencies.
#PA123
$23k-26k yearly est. 7d ago
Information Technology Help Desk Administrator
Margolis Edelstein 4.4
Help desk analyst job in Philadelphia, PA
IT Helpdesk Administrator
Position Type: Part-Time
We are seeking an IT Helpdesk Administrator to join our team and serve as a critical link between IT management, technicians, and firm staff. This role will ensure smooth day-to-day communication, ticket assignment, and Level 1 follow-up while supporting asset management across all offices.
Responsibilities:
· Manage IT equipment inventory and asset tracking across multiple offices.
· Ensure daily ticket assignment, communication, and follow-up while IT management and technicians focus on projects.
· Act as a communication bridge between IT and Margolis Edelstein staff.
· Assist with documentation and process improvement for IT operations.
· Provide other general firm-related administrative support and assistance as necessary.
Qualifications:
· Strong organizational and communication skills.
· Experience with IT ticketing systems and asset management.
· Ability to multitask and support both technical and administrative needs.
· Professional demeanor and willingness to assist across departments.
Application Question(s):
Are you comfortable working in an onsite setting?
Work Location: In person
$28k-37k yearly est. 2d ago
Lock Desk Associate
First National Bank of Pennsylvania 4.5
Help desk analyst job in Pittsburgh, PA
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.
Lock Desk Associate 1
Business Unit: Mortgage Administration
Reports to: Supervisor of Secondary Market Operations
Position Overview:
This position is primarily responsible for confirming the accuracy of rate lock loan attributes, including but not limited to rate and fees, and clear specific alerts on loan files. Ensure locks follow all guidelines and fee structures of the bank and agencies (Fannie Mae, Freddie Mac, HUD, Federal Home Loan Bank) and private investors. They will additionally be responsible for processing loan fundings from investors once loan is sold and upload loan files to be sent to the servicing system.
Primary Responsibilities:
Confirm locks are completed in an accurate and efficient manner.
Stay up to date with all agency and investors guidelines, including Fannie Mae, Freddie Mac, HUD, Federal Home Loan Bank and Private Investors.
Communicate with the Mortgage Loan Originators to determine loan and lock status.
Clear basic rate lock comparison screens that do not affect pricing or loan integrity when requested from various mortgage staff.
Review and input Service Retained/Released loan fundings in the LOS. Service Released fundings will also be processed in servicing system. Transfer of Servicing documents will be prepared and sent.
Compile electronic loan file to be sent to servicing system once loans are funded with investors.
Required to complete both internal and external general banking and mortgage banking norms and practices.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
1
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
Knowledge of compliance issues, secondary market and job-related policies and procedures.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$35k-43k yearly est. 3d ago
Information Technology Financial Analyst
Motion Recruitment 4.5
Help desk analyst job in Philadelphia, PA
Our client is looking for an IT Financial Analyst to join their team on a contract, remotely.
Pay: $45-52/hour
Primary Duties and Responsibilities:
Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts.
Monitor and report on key Program Accounting initiatives, including project financial reviews.
Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers.
Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics.
Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations.
Serve as a mentor for junior IT Financial Analysts.
Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets.
Prepare monthly accrual and expense re-class entries.
Audit task charge codes in Clarity to ensure proper Accounting standards are followed.
Maintain forecast of operating expense and capital expenditure.
Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes.
Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations.
Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity.
Report monthly actual results against budget and forecast; investigate and explain causes of variance.
Analyze trends and cost drivers and highlight risks and opportunities.
Provide financial analysis to help IT leadership understand financial results and support business decisions.
Provide analysis for monthly management reviews.
Ensure knowledge, understanding, and compliance with company policies and procedures.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.
Perform other duties as assigned by management.
Experience and Educational Requirements:
Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred.
8+ years of FP&A experience in a large corporate environment.
Experience working in an IT environment a plus.
Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis.
Experience developing and leading FP&A processes.
Advanced knowledge of accounting principles required.
High level of proficiency in Microsoft Excel and PowerPoint required.
Experience with financial systems required; SAP a plus.
Ability to work with senior management in a cross-functional environment.
Ability to work independently with minimal direction and oversight.
Must be creative and forward-thinking with high ethical standards.
Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus.
Strong presentation skills.
Ability to maintain the highest level of confidentiality.
Ability to work within and meet established deadlines.
Excellent interpersonal, written, and oral communication skills.
Ability to work in a team fostered environment.
Ability to adapt to a flexible schedule.
Minimum Skills, Knowledge, and Abilities:
Demonstrated knowledge of database applications in the business environment.
Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions.
Demonstrated knowledge of project management concepts.
Strong leadership skills.
Good interpersonal skills.
Strong decision making skills.
Strong customer service skills.
Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals.
Ability to prioritize workload and consistently meet deadlines.
Strong organizational, administrative, and follow-up skills.
$45-52 hourly 1d ago
ESM Technical Solutions Professional
Unisys Corporation 4.6
Help desk analyst job in Blue Bell, PA
What success looks like in this role:
This role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms.
Key Responsibilities
Collaborate closely with SE, CE, CDE & CTO organisations to develop and execute account strategies.
Identify, qualify, and nurture new business opportunities within existing and prospective clients.
Create pursuit kits to support sales engagements and drive pipeline growth.
Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs.
Design and implement accelerators to demonstrate value and innovation across the ServiceNow, Freshworks and EasyVista platforms.
Create migration playbooks, focusing on transitions from platforms such as ServiceNow, BMC Helix, and Cherwell.
Own and complete RFP responses, ensuring alignment with client requirements and sales objectives.
Draft Statements of Work (SOWs) for client projects.
Lead client-facing elements of projects, including technical workshops, solution shaping, and pricing.
Actively participate in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads.
Build and maintain strong client relationships at multiple organisational levels, acting as a trusted advisor.
Provide feedback to product and marketing teams based on client and market insights.
Oversee project execution by the ESS delivery organisation.
You will be successful in this role if you have:
Required Skills & Experience
Strong technical understanding of the ServiceNow platform.
Proven track record in pre-sales, solution architecture, and business development roles.
Ability to create technical assets such as PoVs, accelerators, and migration playbooks.
Excellent communication, presentation, and client engagement skills.
Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell.
Ability to articulate business value and ROI of ESM solutions to both technical and non-technical stakeholders.
Experience building and maintaining strong client relationships.
Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Solution Selling).
Ability to lead workshops and shape solutions collaboratively with clients.
Key Performance Indicators (KPIs)
Influenced and sourced Total Contract Value (TCV).
Win performance and conversion rate of PoV projects to fully scoped and funded engagements.
Pipeline generation and qualification targets.
Number of client meetings, demos, and workshops delivered.
Contribution to upsell/cross-sell opportunities and customer retention rates.
Client satisfaction scores related to pre-sales engagements.
Preferred Qualifications
Essential:
ServiceNow certifications - CSA, CIS, and CTA.
Desirable:
ServiceNow CMA.
BMC Helix ITSM Implementation Specialist.
BMC Certified Expert / Architect.
Experience with other ITSM platforms (BMC, Freshworks, Cherwell, EasyVista).
Minimum 8 Years Prior experience in consulting or professional services environments.
Benefit Highlights:
Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.
Video Interview Notice:
At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
#LI-JV1
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.
$83k-103k yearly est. 5d ago
Support Assistant
Teksystems 4.4
Help desk analyst job in Reading, PA
*NOW HIRING IN READING, PA!* *Details:* * Admin role supports the post-sale team, which handles customers with issues or breakdowns after truck pickup * While the role doesn't frequently deal directly with customers, it involves back-office work, and they are looking for someone who wants to grow into a customer-facing role, rather than someone who is avoiding customer interaction.
* This role needs to be ready to backfill when needed due to PTO or other unusual circumstances, to assist customers - answering phones, emails, chats.
* They will be trained across the remarketing team for support.
*Additional Skills & Qualifications*
* High School Diploma Required
* Strong Written and Verbal communication skills
* Experience with Microsoft Office
* Salesforce experience preferred but not required
*Job Type & Location*
This is a Contract to Hire position based out of Reading, PA.
*Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Reading,PA.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-19 hourly 7d ago
Information Technology Generalist 1 - SCI Albion
Commonwealth of Pennsylvania 3.9
Help desk analyst job in Albion, PA
An exciting opportunity is available for an information technology (IT) professional to join the Department of Corrections (DOC) team at the State Correctional Institution (SCI) at Albion as an Information Technology Generalist 1. This pivotal role involves utilizing your expertise and in-depth knowledge to support the facility's IT infrastructure. If you are a motivated, innovative, and detail-oriented individual ready to take on this challenge, apply today!
DESCRIPTION OF WORK
As an Information Technology Generalist 1, you will play a crucial role in ensuring that all hardware, software, and systems within the facility are functioning properly. You will provide support for both network and stand-alone systems, as well as troubleshoot any automation problems that may arise. In addition, you will be responsible for receiving calls for technical assistance, gathering necessary information, and performing diagnostic procedures on equipment and software. Your expertise in desktop operating systems will also be utilized to configure computer systems to meet the specifications of the Department of Corrections and the Office of Administration. Overall, your support and expertise will be essential in maintaining the smooth operation of the facility's information technology systems.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You will not have the option to telework in this position.
Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $59,345.00 (before taxes).
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or
One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
An equivalent combination of experience and training.
Other Requirements:
Successful completion of basic training in Elizabethtown, PA is required.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirement
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$59.3k yearly 3d ago
Patient Support Specialist
Kellyconnect | Contact Center Solutions
Help desk analyst job in Horsham, PA
As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care.
We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote.
MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA
This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts:
-- 1 Week: 7:30 AM - 4:00 PM
-- 2 Weeks: 9:00 AM - 5:30 PM
-- 1 Week: 11:30 AM - 8:00 PM
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Responsibilities:
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver
Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program
Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements
Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan
Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients
Other duties as assigned
Qualifications:
Associate Degree required; B.S. or B.A. degree preferred
A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred
Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus
Ability to learn and work within IT platforms to document patient cases
Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations
Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey
This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote)
Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs
Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey
Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules
Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process
Strong financial management skills to reconcile receipts for patient reimbursement
Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction
Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs
Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally
Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity
Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly:
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
$33k-57k yearly est. 3d ago
Operations & Technical Professional II
Aon 4.7
Help desk analyst job in Fort Washington, PA
Aon is looking for a Healthcare Operations Technical Specialist (Ops & Tech Pro II) !
Reporting to Director of Healthcare Strategic Projects, the Healthcare Operations Technical Specialist is responsible for supporting the implementation of carrier requests, business strategies and IT initiatives that support Affinity Healthcare's systems and programs. This position is hybrid, with required in-office days located in Fort Washington, PA.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Responsibilities:
Lead for Affinity Healthcare Deliverables, Projects, and Technology Initiatives
Manage a mix of compliance requests, carrier rate changes / form filings, annual census, audit findings, corporate IT initiatives, strategic projects that drive revenue growth and optimize expenses.
Implement workflow tasks until completion of deliverables.
Understand deliverable deadlines and ensure the accurate and timely implementation.
Become the subject matter expert (SME) of business processes and supporting systems: AS400, AuMine, InsPro, Majesco, Wintam, CoverWallet, and SmartComm.
Interact and coordinate with multiple teams (insurance carriers, IT, call center, operations, accounting, compliance, Healthcare leadership)
Communicate with carrier partners to ensure alignment on project priorities, execution, as well as reporting on project status.
A typical day includes:
Communication with internal/external stakeholders, writing business requirements (BA), IT project submissions, prioritization, QA test plan approvals, user acceptance testing (UAT), research, break fix troubleshooting, creating and executing SQL queries, Excel data analysis, production validation, coordination with all impacted teams and providing status updates.
Required Experience:
7+ years of business experience preferably in the insurance industry
Critical Thinking: has technical expertise to accomplish complex processes/tasks.
Problem Solving: experience analyzing complex issues and creative solutioning.
Proficiency in Microsoft Office Suite
Intermediate experience with Excel and SQL
Strong organizational skills with attention to detail and accuracy
Excellent communication: both written and verbal.
Proactive Management Style and consistent follow-through
Ability to work both independently and collaboratively within a team environment.
Preferred Experience:
10+ years combination experience with the following roles: PM, BA, QA, Dev/Ops
Systems Knowledge: AS400, AuMine, Majesco, InsPro, Wintam, CoverWallet
Insurance industry experience
Education:
Bachelor's degree preferred or relevant validated experience
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position (intended for U.S. applicants) is $85,000 to $107,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.
This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
A summary of all the benefits offered for this position:
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
#LI-BK1
2572201
$85k-107k yearly 5d ago
Device Support Specialist (Pittsburgh)
Novocure Inc. 4.6
Help desk analyst job in Pittsburgh, PA
The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
$26k-35k yearly est. 4d ago
Production & Logistics Support Technician
Saxonburg 3.9
Help desk analyst job in Saxonburg, PA
The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
This role ensures continuity of operations during peak periods, vacations, and after-hours needs.
Key Responsibilities
Primary Production Technician Duties
Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
Maintain a clean, organized, and safe work area in compliance with company safety policies.
Perform basic troubleshooting and quality checks to ensure product consistency.
Document production activity accurately in logs, systems, or work orders.
Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties
Packaging & Labeling
Prepare, package, and label materials according to customer specifications and internal standards.
Ensure accuracy of packaging documentation and labeling requirements.
Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
Support production workflow by preparing materials, staging inventory, and completing order-ready tasks.
Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
Complete cross-training to ensure flexibility across assigned areas.
Support other operational tasks as assigned.
Required Skills & Qualifications
High school diploma or equivalent.
Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks.
Basic computer/data entry skills.
Strong attention to detail and organizational skills.
Ability to work independently and shift between tasks as operational needs change.
Preferred Qualifications
Experience with shipping/receiving processes.
Prior manufacturing, warehouse, or production experience
Familiarity with packaging and labeling procedures.
Ability to read and follow work instructions, SOPs, and safety documentation.
More About Us
Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (*************************
We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting.
This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire.
Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies.
Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
$62k-101k yearly est. Auto-Apply 9d ago
Production & Logistics Support Technician
Luxfer Magtech-Saxonburg
Help desk analyst job in Saxonburg, PA
Job DescriptionProduction & Logistics Support Technician The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
This role ensures continuity of operations during peak periods, vacations, and after-hours needs.
Key Responsibilities
Primary Production Technician Duties
Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
Maintain a clean, organized, and safe work area in compliance with company safety policies.
Perform basic troubleshooting and quality checks to ensure product consistency.
Document production activity accurately in logs, systems, or work orders.
Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties
Packaging & Labeling
Prepare, package, and label materials according to customer specifications and internal standards.
Ensure accuracy of packaging documentation and labeling requirements.
Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
Support production workflow by preparing materials, staging inventory, and completing order-ready tasks.
Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
Complete cross-training to ensure flexibility across assigned areas.
Support other operational tasks as assigned.
Required Skills & Qualifications
High school diploma or equivalent.
Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks.
Basic computer/data entry skills.
Strong attention to detail and organizational skills.
Ability to work independently and shift between tasks as operational needs change.
Preferred Qualifications
Experience with shipping/receiving processes.
Prior manufacturing, warehouse, or production experience
Familiarity with packaging and labeling procedures.
Ability to read and follow work instructions, SOPs, and safety documentation.
More About Us
Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (*************************
We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting.
This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire.
Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies.
Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
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wUTmdUY6Z9
$51k-90k yearly est. 10d ago
Production & Logistics Support Technician
Luxfer Holdings PLC
Help desk analyst job in Saxonburg, PA
Saxonburg, PA The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
This role ensures continuity of operations during peak periods, vacations, and after-hours needs.
Key Responsibilities
Primary Production Technician Duties
* Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
* Maintain a clean, organized, and safe work area in compliance with company safety policies.
* Perform basic troubleshooting and quality checks to ensure product consistency.
* Document production activity accurately in logs, systems, or work orders.
* Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties
Packaging & Labeling
* Prepare, package, and label materials according to customer specifications and internal standards.
* Ensure accuracy of packaging documentation and labeling requirements.
* Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
* Support production workflow by preparing materials, staging inventory, and completing order-ready tasks.
* Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
* Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
* Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
* Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
* Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
* Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
* Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
* Complete cross-training to ensure flexibility across assigned areas.
* Support other operational tasks as assigned.
Required Skills & Qualifications
* High school diploma or equivalent.
* Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks.
* Basic computer/data entry skills.
* Strong attention to detail and organizational skills.
* Ability to work independently and shift between tasks as operational needs change.
Preferred Qualifications
* Experience with shipping/receiving processes.
* Prior manufacturing, warehouse, or production experience
* Familiarity with packaging and labeling procedures.
* Ability to read and follow work instructions, SOPs, and safety documentation.
More About Us
Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (*************************
We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting.
This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire.
Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies.
Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
$51k-90k yearly est. 10d ago
IT Technician
Tandem Foods
Help desk analyst job in Pittsburgh, PA
We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users
Key Responsibilities
Provide technical support for end users via phone, email, or in person
Troubleshoot and resolve hardware and software issues in a Windows environment
Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers
Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls
Maintain asset inventory and ensure compliance with IT policies and procedures
Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms
Creating and maintaining user accounts in Microsoft 365/Active Directory
Document technical procedures, system configurations, and best practices
Assist in the administration and support of the company's ERP system
Collaborate with other IT staff to implement system upgrades and improvements
Qualifications
Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field
Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA
2-5 years of experience in an IT support role or similar
Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching)
Experience working with Microsoft 365 including Exchange, SharePoint, and Teams
Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics)
Excellent troubleshooting, problem-solving, and analytical thinking skills
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Ability to work independently, perform research, and manage multiple priorities
Self-motivated with a strong desire for continuous learning and professional growth in the IT field
Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.RequiredPreferredJob Industries
Warehouse & Production
$36k-70k yearly est. 34d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Help desk analyst job in Johnstown, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-43k yearly est. 10d ago
Information Technology Technician
Commonwealth of Pennsylvania 3.9
Help desk analyst job in Harrisburg, PA
Are you a reliable, motivated, and detail-focused professional looking to apply your information technology (IT) skills in a meaningful public service role? The Pennsylvania State Police (PSP) is seeking a dedicated Information Technology Technician to join the Bureau of Communication and Information Services. In this vital position, you will support the development and maintenance of databases, identify and manage network hardware associated with body-worn cameras, mobile video recorders, interview room recording systems, mobile data terminals, routers, and related technologies, and provide technical support within the Fleet Technology Integration Section. This is an excellent opportunity to strengthen your technical expertise, expand your skill set, and play a key role in supporting PSP's mission and core values!
DESCRIPTION OF WORK
In this position, you will provide technical support and guidance to helpdesk staff and end users experiencing issues with Body-Worn Cameras (BWC), Mobile Video Recorders (MVR), Interview Room Recorders (IRR), Mobile Data Terminals (MDT), and network-related services. You will receive and respond to calls from field personnel, assess and diagnose reported issues, and either recommend appropriate solutions or coordinate with service providers to ensure timely resolution or repair. Responsibilities include responding to inquiries from Troop Communications Specialists (TCS), IT technicians, and other section staff, serving as a liaison between TCS and the division to coordinate equipment requests and support for unique operational needs. In addition, you will assist with coordinating all aspects of BWC, MVR, MDT, IRR, router, and vehicle-related technology, including scheduling, materials, preparation, and logistics. You will further support training efforts by delivering instruction on these systems, preparing and maintaining training and equipment documentation, and ensuring materials remain current with system updates and changes.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
This position may require availability outside of scheduled working hours for deployment of PSP mobile command posts, fixed command posts, and joint operations centers. This may necessitate shift changes and extended working hours as needed to ensure operational needs and priorities are met.
Telework: You will not have the option to telework in this position.
Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $51,971.00 (before taxes).
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years of experience providing IT support services involving hardware and software installation, operation, and maintenance; or
One year of experience providing IT support services involving hardware and software installation, operation, and maintenance and completion of a one-year apprenticeship in the IT technical support field; or
One year of experience as an IT HelpDesk Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
An associate degree in an IT field; or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
This particular position also requires possession of a valid driver's license.
You must obtain an active Commonwealth Law Enforcement Assistance Network (CLEAN) certification issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$52k yearly 3d ago
It Technical Analyst
Teksystems 4.4
Help desk analyst job in Klingerstown, PA
The IT Technical Analyst II role provides technical support for office and manufacturing environments, handling immediate support requests and implementing long-term projects with limited supervision. Responsibilities include managing service requests, troubleshooting complex issues, and participating in projects such as software rollouts and plant technology upgrades. The position involves configuring, deploying, and maintaining enterprise endpoint devices, supporting mobile programs, and recommending technology solutions to improve efficiency. Strong customer service, technical expertise across systems like Active Directory, SCCM, O365, and Windows 10, and the ability to work independently are essential. The role also requires collaboration with IT teams and plant management, adherence to company policies, and occasional travel, with shared on-call responsibilities for after-hours emergencies.
*Skills*
active directory, pc troubleshooting, windows server, windows, sccm, MDT, office 365, windows 10, troubleshooting, troubleshooting hardware, problem management, data management, server support
*Additional Skills & Qualifications*
Additional Skills:
-Strong organizational and time management skills.
-Ability to work across the organization to identify, troubleshoot, and resolve complex issues.
-Experience with plant-related technology (e.g., label printers, handheld devices, lift computers/scanners).
-Understanding of ITIL process framework.
Ability to lead small to medium initiatives and projects.
-Strong sense of urgency and ownership in delivering service.
Additional Qualifications:
-Two-year technical degree, related technical certifications, or equivalent work experience.
-2+ years of experience in an IT support environment.
-Prior experience in a manufacturing setting (preferred).
-Familiarity with mobile device programs and Mobile Device Management (MDM).
-Willingness to travel domestically (about 10%) and participate in shared on-call support for after-hours emergencies.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Klingerstown, PA.
*Pay and Benefits*The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Klingerstown,PA.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.