Help desk analyst jobs in Pensacola, FL

Job Description Must be US Citizen. Requires frequent overtime and late-night work, particularly during peak periods or tight project deadlines. Standard work schedule is Monday through Friday, onsite. However, project assignments may require work on weekends and holidays, depending on operational needs. Must possess a valid REAL ID-compliant driver's license or equivalent form of federally accepted identification. Ability to lift 50 pounds and move equipment. Ability to crawl and work under office desks and furniture. Ability to work after hours as needed. Experience with: Virtual Desktop Environments Large scale hardware deployments Microsoft 365 projects IT Asset Management CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Job Title: Technical Support Specialist - HIS Clinical SolutionsAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You'll Make in this RoleAs a Technical Support Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Taking inbound technical client support calls, emails, and self-service tickets for Solventum HIS Clinical Solutions products. Communicating effectively with clients to fully understand issues and set expectations in alignment with Solventum Service Level Objectives. Documenting cases in ServiceNow following all support policies and procedures, including time worked. Applying sound troubleshooting techniques to resolve client issues and escalating when necessary. Creating knowledge base articles and sharing troubleshooting techniques and resources. Staying up to date with industry changes, product releases, and known issues. Reporting security incidents and adhering to all Solventum data protection and security policies. Maintaining tenant access (ServiceNow, On-Premise Server) and ensuring customer satisfaction in support of Solventum's service objectives (NPS, Voice of the Customer, KLAS). Your Skills and ExpertiseTo set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Do you have high school diploma or Higher and Working knowledge of PC and server hardware, operating systems, MS Office, and general network troubleshooting ? Ability to diagnose and resolve basic computer technical issues verbally or via remote support. Experience using help desk ticket management tools. A+/Net+ certification or BS/BA in IT, Computer Science, or relevant field preferred. Flexibility to work a variety of shifts. Ability to multi-task and manage multiple issues simultaneously. Work Location: Remote Travel: No Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status.Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later.Applicable to US Applicants Only:The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Job Title: Technical Support Specialist - HIS Clinical Solutions At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role As a Technical Support Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: * Taking inbound technical client support calls, emails, and self-service tickets for Solventum HIS Clinical Solutions products. * Communicating effectively with clients to fully understand issues and set expectations in alignment with Solventum Service Level Objectives. * Documenting cases in ServiceNow following all support policies and procedures, including time worked. * Applying sound troubleshooting techniques to resolve client issues and escalating when necessary. * Creating knowledge base articles and sharing troubleshooting techniques and resources. * Staying up to date with industry changes, product releases, and known issues. * Reporting security incidents and adhering to all Solventum data protection and security policies. * Maintaining tenant access (ServiceNow, On-Premise Server) and ensuring customer satisfaction in support of Solventum's service objectives (NPS, Voice of the Customer, KLAS). Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: * Do you have high school diploma or Higher and Working knowledge of PC and server hardware, operating systems, MS Office, and general network troubleshooting ? * Ability to diagnose and resolve basic computer technical issues verbally or via remote support. * Experience using help desk ticket management tools. * A+/Net+ certification or BS/BA in IT, Computer Science, or relevant field preferred. * Flexibility to work a variety of shifts. * Ability to multi-task and manage multiple issues simultaneously. Work Location: Remote Travel: No Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status. Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later. Applicable to US Applicants Only:The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *********************************************************************** Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. Job Description ****Notice**** This position does not represent a current opening and is posted for the purpose of collecting multiple resumes across various skill levels for a pending contract. GBSI may consider candidates who express an interest in this position for future job openings. Please submit your resume with your online application when applying for this position. Applications without an attached resume will be disqualified. Please indicate, at the top of your resume, which level of experience you feel you are qualified. Role and Responsibilities The primary responsibility of the Help Desk Specialist will be to answer customer inquiries and resolve complaints related to computing or networking. Receiving customer problems via email or telephone, troubleshooting the problem and resolving the issue in a timely manner is vital for the Help Desk Specialist. The Help Desk Specialist is typically expected to know how to research resolutions to uncommon customer issues and to fix the problem in a reasonable amount of time that is satisfactory to the customer. Primary Objectives of the Help Desk Specialist Responds to and diagnoses problems through discussions with users; Ensures a timely process through which problems are controlled and includes but is not limited to: Problem recognition; Research; Isolation; Resolution; Follow-up. Provides support to end users on a variety of issues; Identifies, researches, and solves minor to complex technical problems; Promptly responds to telephone calls, email and personnel requests for technical support; Documents, tracks, and monitors the problem to ensure a timely resolution; Provides second-tier support to end users for either PC, server, or mainframe applications or hardware; Interacts with network services, software systems engineers, and/or applications development to restore service and/or identifies and corrects the problem; Simulates or recreates user problems to resolve operating difficulties; Recommends systems modifications to reduce user problems. Entry Level The Entry Level Help Desk Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. The Entry Level Help Desk Specialist performs work that requires some practical experience and training. Work is performed under supervision. Journeyman The Journeyman Help Desk Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring original and innovative thought to determine the best course of action to accomplish tasks. The Journeyman Help Desk Specialist operates with considerable latitude in developing methodologies and presenting solutions to problems. Senior The Senior Help Desk Specialist possesses and applies wide-ranging knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. The Senior Help Desk Specialist will also function as a technical expert across multiple project assignments. This position may supervise others. Qualifications Qualifications and Education Requirements Entry Level Associate's Degree in an Information Technology related field with zero (0) to two (2) years of experience, or; One (1) to three (3) years of experience without a degree; Must possess one (1) or more of the following certifications: CompTIA A+ CE; CompTIA Network+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check Journeyman Associate's Degree in an Information Technology related field with three (3) to five (5) years of experience, or; Five (5) to seven (7) years of experience without a degree; Must possess one (1) or more of the following certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check. Senior Bachelor's Degree in an Information Technology related field with seven (7) to ten (10) years of experience, or; Ten (10) or more years of experience without a degree; Must possess one (1) or more of the following IAT Level II certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner. Must possess one (1) or more of the following IAM Level II certifications: GSLC - GIAC Security Leadership Certification; CAP - Certified Authorization Professional; CISM - Certified Information Security Manager; CISSP or Associate - Certified Information Systems Security Professional; CASP - CompTIA Advanced Security Professional; Ability to pass a Government background check. . Additional Information GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce. Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies. GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator. No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionCaregiver Needed: Support for an Adult Client - Pensacola, FL Pay Rate: TBD Date & Duration: December 3rd - 6-hour shift We're seeking a reliable and compassionate caregiver or helper to assist a client in Pensacola, Florida (32507) for a one-day pre- and post-operative appointment. Responsibilities: Pick up the client and arrive 1 hour early at the clinic Stay during the 1.5-hour procedure Drive the client home safely after the procedure Remain with the client for a few hours post-operation to ensure comfort and safety If you're dependable, caring, and available on December 3rd, we'd love to connect with you for this short-term care opportunity. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. $40 per call/$5 per call per diem Dell / Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Responsibilities Responsibilities: Peraton requires a PC Tech to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 Enterprise Operations and Maintenance (EOM) Task Order. This position is located at Eglin AFB, FL. PC Technician Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership. Manages and provides day-to-day support for End User Devices that provide local or remote access, whether using wired or wireless connectivity. Oversees Jr technicians; provides status of ongoing technical initiatives. Provides troubleshooting and resolves technical issues. Conducts application and data migration necessary as a result of hardware or software IMAC or re-installation. Troubleshoots and repairs software and network connectivity issues. Builds, configures, and tests IT equipment in accordance with applicable standard hardware configuration(s), software image(s), procedures, and specific requirements. Plans, engineers, coordinates, installs, and/or manages equipment installations. Recommends upgrades to and replacements in accordance with policies and procedures. Integrates, tests, and verifies remote access hardware and software. Supports approved peripheral devices. Interfaces directly with customers to provide training and to resolve issues related to services. Provides telephony instrument services. Provides IMAC services. Coordinates with the Enterprise CSD, Site/Local Helpdesk, OEMS, Network, Server, Architecture, and/or Engineering and the requesting organization. Conducts pre-install and site surveys as necessary. Makes use of Remedy for receiving, documenting, and closing tickets. Updates management tools as required. Makes use of available tools to troubleshoot and resolve issues such as SCCM, McAfee, InTune, Forescout, Tivioli, and/or Hypori. Provides telephony instrument services including, but not limited to, provision telephones, configures and connect VoIP telephones, key secure equipment, change the usernames, enable and disable extension mobility, and activate and deactivate telephone features. Manages and provide day-to-day support for VDI clients. Integrates, tests, and verifies VDI client hardware and software with USSOCOM's VDI standard client image. Recommends upgrades to and replacements for hardware and software utilized by VDI clients. Employee will be required to travel up to 2x per calendar year Qualifications Education & Experience: High school diploma with a minimum of 6 years of relevant experience, 4 years experience with Associate's, OR 2 years experience with Bachelor's. Security Clearance: Active DoD TS/SCI clearance or higher is required. Technical Experience: At least one (1) year of prior experience as a PC Technician or Help Desk Specialist. Certifications: Must hold a DoD 8570.01-M IAT Level II certification. Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices. Experience in hardware and software installation, configuration, and troubleshooting, along with strong problem-solving and customer service skills. Experience with active directory security group management, exchange distribution lists, and file share permission assignment. #SITEC2025 Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to support the Director and Program Managers in fielding uncompromised capabilities to the Warfighter by providing a secure environment for protection of our sensitive information and assets. Empowers directors, security managers, and information users with effective processes and structure to assess and mitigate risk. Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to support the Director and Program Managers in fielding uncompromised capabilities to the Warfighter by providing a secure environment for protection of our sensitive information and assets. Empowers directors, security managers, and information users with effective processes and structure to assess and mitigate risk. Overview Help Accepting applications Open & closing dates 11/20/2025 to 03/19/2026 Salary $75,706 to - $117,034 per year Salary range listed is the base salary minimum and maximum. Actual pay calculations with locality will be determined upon selection. Pay scale & grade NH 3 Locations few vacancies in the following locations: Gunter AFB, AL Maxwell AFB, AL Eglin AFB, FL Robins AFB, GA Show morefewer locations (5) Hanscom AFB, MA Wright-Patterson AFB, OH Lackland AFB, TX Hill AFB, UT Arlington, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test Yes Financial disclosure No Bargaining unit status No Announcement number AFMC-2210-03-12837998-JCN Control number 850507600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties Help 1. Plans, organizes, and/or directs cyber, IT, or information/knowledge management (IM) activities which comply with legal, regulatory, and AF/DoW-directed requirements and meet mission and customer needs. Designs, develops, and manages systems that meet current and future business requirements and apply and extend, enhance, or optimize the existing architecture. Establishes plans of action for improving the efficiency and effectiveness of IT applications. Evaluates existing systems and capabilities then determines solutions using IT to enhance mission performance. Evaluates the impact emerging technology will have on mission needs and business practices. Ensures integration of cyber, IT, or IM programs and services and develops solutions to integration/interoperability issues. Leads innovation and process improvement within the work center. Briefs management officials on IT systems, requirements, and the procedures required to obtain and organize enhancements. Uses system and program specifications to establish milestones. Establishes methods to integrate new technology into existing architecture, identifies conflicting system problems and their solutions. 2. Coordinates with program and project managers of other organizations and agencies in developing, operating, and modifying policies to ensure local application meets mission/project requirements. Leads multi-disciplined teams to ensure mission completion. Represents the organization with higher levels of management and contractor organizations. Prepare and present briefings to senior management officials on complex/controversial issues. Establishes, develops, and maintains effective working relationships with other coordinating members, offices, or organizations within the AF or DoW and/or with outside organizations or companies. 3. Serves as senior technical advisor on cyber, IT, or IM activities. Stays abreast of changes in policy direction, keeping leadership informed of impacts on organizational requirements. Considers the organization's resources while developing plans to meet changing cyber, IT, or IM needs of the organization. Makes recommendations to leadership regarding reprioritization of resources to support cyber, IT, or IM needs and enhancements. Provides Contracting Office with technical oversight in the procurement of IT assets and services. Communicates complex technical requirements to non-technical personnel. Formulates life cycle cost of cyber, IT, or IM resources, prepares justification for funding submissions, provides leadership reports and proposed courses of action in sufficient detail to support informed business decisions. 4. Leads and/or participates in discussions, meetings, conferences, committees, or special IT projects. Analyzes areas of concern, identifies problems, and resolves conflicts through persuasive discussions with management and user representatives. Consults with other officials and working groups, customers, and other organization personnel on IT concerns. Prepares reports encompassing long and short-range planning strategy recommendations and presents briefings covering recommendations for acquisition or changes in business practices through enhanced IT use. Requirements Help Conditions of employment * U.S. Citizenship is required * Males must be registered for Selective Service, see Legal and Regulatory Guidance * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * This posn is subject to provisions of the DoD Priority Placement Program * For more information on Acq Demo please go to DoD AcqDemo Homepage *********************** and Fact Sheet ***********************faq.html * Position may require an appropriate security clearance * Employee must maintain current certifications * This position may require drug testing and the candidate may be subject to passing a drug test upon selection. * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Relocation costs or other incentives may be available and considered by the organization. * Disclosure of Political Appointments * Leave accrual may be authorized upon request * All federal employees are required to have direct deposit * This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. * Information Assurance Certification is a condition of employment. The incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 (Alternative Basic Requirements This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience. Education: All academic degrees and coursework must be from accredited or pre-accredited institutions Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or network SPECIALIZED EXPERIENCE: Applicants must have IT-related experience demonstrating each of the following four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND I have, or within 120 days of the closing date of this announcement will have, at least 1 year (52 weeks) of specialized experience which is equivalent to Federal experience at the next lower grade (GS-11), level pay band (NH-02), or equivalent (pay schedule, pay band, etc) and is described in detail in my resume. An example of creditable specialized experience includes: assisted with implementing Cybersecurity and privacy principles; recognizing vulnerabilities in security systems. (e.g., vulnerability and compliance scanning); aided in performing vulnerability scans to recognize vulnerabilities in security systems; provided continuous monitoring through scheduled audits, controls testing, and audit reviews. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Expert knowledge of the principles, methods, and techniques of IT assessment, planning, management, monitoring, and evaluation as well as knowledge of the principles, methods, or tools for developing, scheduling, coordinating, managing IT projects and resources, monitoring and inspecting costs, work, and contractor performance. Experience performing duties as the Contracting Officer's Technical Representative. Ability to lead and manage information systems planning, development, implementation, operation, and maintenance. DoD 8570 IAT II or III certification and CISSP is highly desired. 2. Knowledge of the principles, methods, and tools for the coordinated management of IT programs to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities such as life cycle management and program governance. 3. Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or alternative technologies or approaches. Ability to research and analyze external products to determine their potential for meeting mission requirements and business needs. 4. Knowledge of concepts, practices, and techniques used to identify, engage, influence and monitor relationships with individuals and groups connected to IT work/development efforts. Includes those who are actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome. Ability to work effectively with customers to assess their requirements then provide information, expertise, and assistance to satisfy those needs. 5. Knowledge of organizational mission and function and how to work effectively within its social, political, and technological systems to achieve measurable high-quality, timely, and cost-effective results. Ability to determine objectives, make sound, well-informed, and objective decisions, set priorities, cause change, and accomplish organizational goals. 6. Ability to analyze complexities of existing technology, review/revise/develop policy, initiate plans for enhancements, and provide management sufficient technical and cost analysis information, through written documentation and oral briefings, to render informed judgments. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. Education ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information This job announcement will be used to gather applications that may or may not result in a referral or selection. This is an acquisition demonstration project position NH-03 equivalent to a GS-12 to GS-13. Interagency Career Transition Assistance Program (ICTAP): For information on

At YourTEK Professionals we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT Support technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Duties: Working with customer's IT Departments to resolve many different kinds of issues. Repairing Computers, Phones, Networks, Servers, Point of Sale Systems, and more. Diagnose and repair hardware and software issues on client PC's and mobile devices using approved methods and processes. Install hardware and software for clients. Complete necessary internal and client-related documentation as required on a daily basis. Install/configure/repair network and local printers. Train clients on basic computer knowledge. Communicate and interact with end users and internal staff to resolve IT related issues Positive and proactive attitude with customer's best interest in mind. Acknowledge and escalate issues that are brought to your attention, but may fall outside of IT support Qualification / Requirements Network Installation and design. Help Desk Support YourTEK Professionals provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, YourTEK Professionals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements Education / Training / Experience Required: Minimum of three (3) years' experience with Windows OS Minimum of three (3) year experience with PC and laptop hardware. Minimum of (1) year customer service experience. Bachelor's degree in Information Technology, Computer Science, or related field (preferred). Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred: Certification in A+, Server+, Network+, Microsoft MCP, MCSA, MCSE, Associate Degree in Computer Science or equivalent. Additional Requirements Positive attitude Excellent verbal and written communication skills. Ability to work with minimal supervision. Valid driver's license. Dependable transportation. Must be able to lift 50 pounds. Demonstrate attention to detail Demonstrate strong hardware troubleshooting skills Be creative and make solutions when one can not be found. BenefitsVision Dental Life Insurance Short Term Disability PTO

Requisition No: 866853 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN Pay Plan: Career Service Position Number: 70007176 Salary: $34,760.18 Annually Posting Closing Date: 12/23/2025 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Pensacola West Office Circuit 01-5. The mission of a Senior Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to oversee and ensure the accuracy, integrity, and timely processing of criminal justice information. This role involves supervising and guiding junior technicians, managing complex data entry and retrieval tasks, and ensuring compliance with departmental policies and procedures. By maintaining high standards of data management and providing leadership within the information services team, Senior Criminal Justice Information Technicians support the effective functioning of the FDC and contribute to public safety and informed decision-making. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess a high school diploma or its equivalent. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa Sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

EnSafe is accepting applications for a Senior Technical Professional to join our team in one of our primary office locations, which include: Charleston, South Carolina; Houston, Texas; Jacksonville, Florida; Pensacola, Florida; Huntsville, Alabama; and Memphis, Tennessee. Candidates must be willing to work at an EnSafe Office location listed above. Relocation assistance is available to meet this expectation. What We Are Looking for: A Senior Technical Professional who is a problem-solver and environmental strategist who can provide senior technical support to multiple project teams. An Engineer/Geologist/Environmental Scientist who enjoys working on various projects in an environment that fosters creativity, collaboration at all levels, and professional growth. EnSafe empowers staff to practice our profession passionately and without limitations. What You Will Be Doing: * Providing senior technical support to project teams working across multiple offices nationwide, including strategic problem-solving, regulatory support, and meeting with clients and subcontractors. * Overseeing the quality assurance/quality control of deliverables for projects and tasks managed by others. * Reviewing Work Plans and/or Sampling and Analysis Plans, as well as other project deliverables (e.g., Remedial Investigations, Feasibility Studies, Proposed Plans, Records of Decisions, Five-Year Reviews) developed by project teams. * Preparing high-level technical reports, as needed, to support complex strategic or regulatory issues. * Working with dynamic project teams and mentoring junior staff. * Maintaining and developing relationships with existing EnSafe clients through excellent quality of work, responsiveness, and service. * Project sites will include Superfund sites, large, complex federal facilities/military installations, and commercial/industrial properties. What You Will Need: * U.S. Citizenship is required. * BS in Geology, Engineering, Biology, Chemistry, Environmental Science, or related field. * Minimum of 12 years of experience. * Knowledge and experience navigating projects under RCRA and CERCLA frameworks. * Experience preparing Uniform Federal Policy Sampling and Analysis Plans. * Experience working on projects under the Department of Defense. * Previous experience executing projects under federal assessment, remediation, and munitions programs. * Previous experience with PFAS investigation, fate and transport, and response actions. * Knowledge and understanding of chemistry/data validation, statistics, modeling, and risk assessment, sufficient to coordinate with specialty teams/subject matter experts on a routine basis. About Us: EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with growth and development opportunities. We build enduring, trustful relationships with each of our clients, with a focus on high ethical, quality, and safety standards. We maintain and enrich this reputation by attracting high-quality people and retaining them for the long term. At EnSafe, we are dedicated to fostering a diverse and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at our company. EnSafe is committed to being an EEO employer and all qualified candidates will receive consideration without regard to race, color, religion, national origin, citizenship, age (except for bona fide occupational qualifications), sex, disability, sexual orientation, gender identity, marital status, military or veteran status, any other status protected by federal, state, or local law, or association with a person on the basis on one or more of the foregoing. Check us out on the web at ************** #LIMJ

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. Job Description ****Notice**** This position does not represent a current opening and is posted for the purpose of collecting multiple resumes across various skill levels for a pending contract. GBSI may consider candidates who express an interest in this position for future job openings. Please submit your resume with your online application when applying for this position. Applications without an attached resume will be disqualified. Please indicate, at the top of your resume, which level of experience you feel you are qualified. Role and Responsibilities The primary responsibility of the Help Desk Specialist will be to answer customer inquiries and resolve complaints related to computing or networking. Receiving customer problems via email or telephone, troubleshooting the problem and resolving the issue in a timely manner is vital for the Help Desk Specialist. The Help Desk Specialist is typically expected to know how to research resolutions to uncommon customer issues and to fix the problem in a reasonable amount of time that is satisfactory to the customer. Primary Objectives of the Help Desk Specialist Responds to and diagnoses problems through discussions with users; Ensures a timely process through which problems are controlled and includes but is not limited to: Problem recognition; Research; Isolation; Resolution; Follow-up. Provides support to end users on a variety of issues; Identifies, researches, and solves minor to complex technical problems; Promptly responds to telephone calls, email and personnel requests for technical support; Documents, tracks, and monitors the problem to ensure a timely resolution; Provides second-tier support to end users for either PC, server, or mainframe applications or hardware; Interacts with network services, software systems engineers, and/or applications development to restore service and/or identifies and corrects the problem; Simulates or recreates user problems to resolve operating difficulties; Recommends systems modifications to reduce user problems. Entry Level The Entry Level Help Desk Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. The Entry Level Help Desk Specialist performs work that requires some practical experience and training. Work is performed under supervision. Journeyman The Journeyman Help Desk Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring original and innovative thought to determine the best course of action to accomplish tasks. The Journeyman Help Desk Specialist operates with considerable latitude in developing methodologies and presenting solutions to problems. Senior The Senior Help Desk Specialist possesses and applies wide-ranging knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. The Senior Help Desk Specialist will also function as a technical expert across multiple project assignments. This position may supervise others. Qualifications Qualifications and Education Requirements Entry Level Associate's Degree in an Information Technology related field with zero (0) to two (2) years of experience, or; One (1) to three (3) years of experience without a degree; Must possess one (1) or more of the following certifications: CompTIA A+ CE; CompTIA Network+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check Journeyman Associate's Degree in an Information Technology related field with three (3) to five (5) years of experience, or; Five (5) to seven (7) years of experience without a degree; Must possess one (1) or more of the following certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check . Senior Bachelor's Degree in an Information Technology related field with seven (7) to ten (10) years of experience, or; Ten (10) or more years of experience without a degree; Must possess one (1) or more of the following IAT Level II certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner. Must possess one (1) or more of the following IAM Level II certifications: GSLC - GIAC Security Leadership Certification; CAP - Certified Authorization Professional; CISM - Certified Information Security Manager; CISSP or Associate - Certified Information Systems Security Professional; CASP - CompTIA Advanced Security Professional; Ability to pass a Government background check. . Additional Information GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce. Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies. GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator. No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.

Responsibilities Responsibilities: Peraton requires a PC Tech to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 Enterprise Operations and Maintenance (EOM) Task Order. This position is located at Eglin AFB, FL. PC Technician * Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership. * Manages and provides day-to-day support for End User Devices that provide local or remote access, whether using wired or wireless connectivity. * Oversees Jr technicians; provides status of ongoing technical initiatives. * Provides troubleshooting and resolves technical issues. * Conducts application and data migration necessary as a result of hardware or software IMAC or re-installation. * Troubleshoots and repairs software and network connectivity issues. * Builds, configures, and tests IT equipment in accordance with applicable standard hardware configuration(s), software image(s), procedures, and specific requirements. * Plans, engineers, coordinates, installs, and/or manages equipment installations. * Recommends upgrades to and replacements in accordance with policies and procedures. * Integrates, tests, and verifies remote access hardware and software. * Supports approved peripheral devices. * Interfaces directly with customers to provide training and to resolve issues related to services. * Provides telephony instrument services. * Provides IMAC services. * Coordinates with the Enterprise CSD, Site/Local Helpdesk, OEMS, Network, Server, Architecture, and/or Engineering and the requesting organization. * Conducts pre-install and site surveys as necessary. * Makes use of Remedy for receiving, documenting, and closing tickets. * Updates management tools as required. * Makes use of available tools to troubleshoot and resolve issues such as SCCM, McAfee, InTune, Forescout, Tivioli, and/or Hypori. * Provides telephony instrument services including, but not limited to, provision telephones, configures and connect VoIP telephones, key secure equipment, change the usernames, enable and disable extension mobility, and activate and deactivate telephone features. * Manages and provide day-to-day support for VDI clients. * Integrates, tests, and verifies VDI client hardware and software with USSOCOM's VDI standard client image. * Recommends upgrades to and replacements for hardware and software utilized by VDI clients. * Employee will be required to travel up to 2x per calendar year Qualifications * Education & Experience: High school diploma with a minimum of 6 years of relevant experience, 4 years experience with Associate's, OR 2 years experience with Bachelor's. * Security Clearance: Active DoD TS/SCI clearance or higher is required. * Technical Experience: At least one (1) year of prior experience as a PC Technician or Help Desk Specialist. * Certifications: Must hold a DoD 8570.01-M IAT Level II certification. * Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices. * Experience in hardware and software installation, configuration, and troubleshooting, along with strong problem-solving and customer service skills. * Experience with active directory security group management, exchange distribution lists, and file share permission assignment. #SITEC2025 Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

EnSafe is accepting applications for a Senior Technical Professional to join our team in one of our primary office locations, which include: Charleston, South Carolina; Houston, Texas; Jacksonville, Florida; Pensacola, Florida; Huntsville, Alabama; and Memphis, Tennessee. Candidates must be willing to work at an EnSafe Office location listed above. Relocation assistance is available to meet this expectation. What We Are Looking for: A Senior Technical Professional who is a problem-solver and environmental strategist who can provide senior technical support to multiple project teams. An Engineer/Geologist/Environmental Scientist who enjoys working on various projects in an environment that fosters creativity, collaboration at all levels, and professional growth. EnSafe empowers staff to practice our profession passionately and without limitations. What You Will Be Doing: Providing senior technical support to project teams working across multiple offices nationwide, including strategic problem-solving, regulatory support, and meeting with clients and subcontractors. Overseeing the quality assurance/quality control of deliverables for projects and tasks managed by others. Reviewing Work Plans and/or Sampling and Analysis Plans, as well as other project deliverables (e.g., Remedial Investigations, Feasibility Studies, Proposed Plans, Records of Decisions, Five-Year Reviews) developed by project teams. Preparing high-level technical reports, as needed, to support complex strategic or regulatory issues. Working with dynamic project teams and mentoring junior staff. Maintaining and developing relationships with existing EnSafe clients through excellent quality of work, responsiveness, and service. Project sites will include Superfund sites, large, complex federal facilities/military installations, and commercial/industrial properties. What You Will Need: U.S. Citizenship is required. BS in Geology, Engineering, Biology, Chemistry, Environmental Science, or related field. Minimum of 12 years of experience. Knowledge and experience navigating projects under RCRA and CERCLA frameworks. Experience preparing Uniform Federal Policy Sampling and Analysis Plans. Experience working on projects under the Department of Defense. Previous experience executing projects under federal assessment, remediation, and munitions programs. Previous experience with PFAS investigation, fate and transport, and response actions. Knowledge and understanding of chemistry/data validation, statistics, modeling, and risk assessment, sufficient to coordinate with specialty teams/subject matter experts on a routine basis. About Us: EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with growth and development opportunities. We build enduring, trustful relationships with each of our clients, with a focus on high ethical, quality, and safety standards. We maintain and enrich this reputation by attracting high-quality people and retaining them for the long term. At EnSafe, we are dedicated to fostering a diverse and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway . You may be just the right candidate for this or other roles at our company. EnSafe is committed to being an EEO employer and all qualified candidates will receive consideration without regard to race, color, religion, national origin, citizenship, age (except for bona fide occupational qualifications), sex, disability, sexual orientation, gender identity, marital status, military or veteran status, any other status protected by federal, state, or local law, or association with a person on the basis on one or more of the foregoing. Check us out on the web at ************** #LIMJ

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: