Help desk analyst jobs in Peoria, IL - 87 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Helpdesk Support Technician, Part Time JobID: 674 Technology Date Available: March 2026 Additional Information: Show/Hide Description: Helpdesk Support Technician, Part Time Reports To: IT Support Lead Salary Range: Non-exempt, starting wage of $19.75 to $24.68 per hour, based on qualifications and experience, part time benefits summarized on page 2 of Benefits At A Glance - Staff Position Summary: The main responsibility of this role is to act as the primary helpdesk technician, providing support for information technology issues. Additionally, the position involves providing in-person assistance to resolve problems related to computers, peripherals, classroom technologies, phones, audio-visual equipment, and other technology-related matters. Not to exceed 29 hours per week. Qualifications: Required: • Two years of experience in a technology or support related environment. • Broad knowledge of and practical experience with various software applications, operating systems, networked clients, hardware troubleshooting and audio-visual systems. • Must have strong written and verbal communication and training skills and be able to communicate technical information to non-technical users. • Ability to learn independently and willingness to participate in additional training when needed. • Demonstrated customer relations experience and abilities and organizational skills. Preferred: • Associate degree or higher in a computer or technical related field. • Experience providing computer support in an educational environment. • Experience with audio-visual control systems. • Applicable industry certifications such as CompTIA A+ or Microsoft Certifications. • Experience with computer and printer hardware repair. • Experience with Active Directory Account Management. Application Procedure: Complete online application by clicking on the "Apply" link shown above and include a cover letter specifically addressing how your qualifications meet the duties and responsibilities outlined in the , resume, and applicable (unofficial) transcripts. A full job description is attached. Applications are accepted until the position is filled though priority will be given to applications received on or before Monday, January 26, 2026. Employment is contingent upon Criminal Background Check; employment sponsorship is not available. AA/EOE

Westminster Village is seeking a dependable 3rd Shift Maintenance Technician - Facilities & Property Security to serve as the overnight presence for campus safety, security, and basic maintenance support. What You'll Do Conduct overnight security rounds of buildings, grounds, and perimeter areas Monitor doors, access points, lighting, alarms, and report safety or security concerns Respond to after-hours incidents and emergencies, coordinating with emergency services when needed Perform minor maintenance and repairs (lighting, basic plumbing/electrical, HVAC filters) Complete work orders and document security rounds and incidents Assist with snow/ice removal, trash removal, and basic campus support tasks Requirements: What We're Looking For High school diploma or GED required Maintenace, facilities, or security experience preferred Ability to work independently and make sound decisions overnight Strong attention to detail and professionalism Basic knowledge of building systems (plumbing, electrical, HVAC) Willingness to participate in required training Physical & Work Requirements Ability to lift up to 100 lbs occasionally Indoor and outdoor work, including exposure to weather and use of PPE Overnight shift availability required The schedule for this position will be 3rd shift, Thursday through Monday. Flexibility may be available based on operational needs. Starting wage is $18.78 - $20.78 per hour, plus shift differential. Click here for a complete list of benefits Join a mission-driven organization dedicated to safety, service, and community. Apply today to become part of the Westminster Village team. Compensation details: 18.78-20.78 Hourly Wage PIfef861bf10d9-31181-39494066

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. Call volume is variable but is usually 2-3 calls per day in this territory You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex location for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Coordinate, establish, maintain, analyze, troubleshoot, and repair computer systems hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Establish procedures for supporting and maintaining user account information to include rights, security, and system groups. Troubleshoot and repair basic network problems. Familiar with setup and operation of current technology.Essential Duties and Responsibilities: * Investigate, analyze and develop procedures to resolve hardware and associated software and communications problems on university computer system; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals while developing procedures to support said equipment. * Provide advance hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts to include Macintosh software and Hardware. * Evaluate existing computer systems hardware, and perform system upgrades; based on customer needs, customize and test computer systems, and resolve configuration conflicts and errors. * Provide online support while establishing procedures to be used by technicians and analyst in their supporting of other staff, faculty and students. * Research, analyze, and recommend appropriate computer hardware for customized computer configurations. * Review, prioritize, and process problem reports; document the progress of projects. * Familiar with a variety of the field's concepts, practices, and procedures. * Establish procedures for and coordinate asset management using current Help Desk System. * May lead and/or guide the work of other staff or students engaged in similar functions. * Establish procedures for analyst and technicians for troubleshooting and conducting, complex repairs and upgrades of computers and peripherals. * Establish procedures to diagnose the nature and extent of computer problems. * Social media administrator for the College of Agricultural, Life, and Natural Sciences * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree in Computer Science, Networking Technology, Engineering or related area * At least three (3) years of directly related experience in the field or in a related area * Assume administrative responsibilities for social media in the College of Agricultural, Life, and Natural Sciences. Knowledge, Skills, and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of and provide procedures for advanced computer troubleshooting techniques * Knowledge of customer service standards and procedures * Records maintenance skills * Ability to make administrative/procedural decisions and judgments * Ability to simultaneously coordinate and guide multiple projects * Must be able to troubleshoot basic network related problems. * A wide degree of creativity and latitude

Join Chestnut as an IT Support Technician and play a crucial role in ensuring our technology runs smoothly. In this role, you'll configure and deploy hardware, troubleshoot IT issues, and provide user support to empower staff across the organization. Working independently and collaboratively on infrastructure projects, you'll contribute to the company's mission while upholding high standards of customer service, confidentiality, and professionalism. If you're passionate about solving technical problems and helping others, this position offers an excellent opportunity to make an impact. Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities * Setup and Configuration: Install, configure, and deploy PCs, mobile devices, hardware peripherals, and software to staff locations. * Technical Troubleshooting: Diagnose and resolve issues with PCs, software, peripherals, and connectivity using in-person and remote tools. Ensure timely follow-up and resolution of IT tickets while providing guidance to junior IT staff. * User Training and Support: Provide end-user application training and ongoing support to staff as needed. * Systems Maintenance: Assist in system maintenance, networking, and infrastructure projects in collaboration with the Network Systems Manager or Information Systems & Security Manager. * Inventory and Organization: Manage the computer storage room and maintain accurate inventory records. * Customer Service Excellence: Uphold Chestnut Health Systems' commitment to customer service excellence through professional communication and responsiveness. * Confidentiality and Security: Safeguard organizational data, including sensitive client and financial information, in alignment with company policies. * Additional Duties as assigned by management. Qualifications * Minimum two years of IT support experience or an equivalent combination of an associate degree in a related field and/or professional certifications (e.g., Microsoft, CompTIA, or similar vendors). * Hands-on experience with Windows 10/11, Microsoft Office 365, PC troubleshooting, and peripheral devices; familiarity with mac OS is a plus. * Proven ability to install, configure, and support hardware and peripherals, including printers and scanners, as well as deploy and configure Windows OS client systems. * Working knowledge of mobile devices, including smartphones and tablets. * Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users. * Self-motivated problem solver capable of independently diagnosing and resolving technical issues using documentation, web resources, and best practices. * Ability to lift 10-20 pounds regularly and up to 40 pounds occasionally for special projects. * Valid driver's license, personal auto insurance, and eligibility for coverage under company insurance policies. * On-site position with the flexibility to work occasional overtime as needed. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $20.00 - $21.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Illinois State University does not authorize out-of-state work. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 01/13/2026 05:00 PM CST Application Closes:

Your Role... Summary: The Help Desk Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and provide end-user assistance where required. Responsibilities: Application/Operational Administration * Maintain, upgrade, and manage all desktop applications including but not limited to Microsoft O/S, Outlook, Microsoft Office, Adobe Design products, and MAC * Build images and execute deployments using Windows Deployment Services * Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. * Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software to deliver required desktop service levels. * Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and other equipment as assigned. * Collaborate with LAN technicians, network administrators and system administrators to ensure efficient operation of the company's desktop computing environment. * Where required, administer, and resolve issues with associated end-user workstation networking software products. * Receive and respond to incoming calls, helpdesk tickets, and/or e-mails regarding desktop problems * Answer and perform moves, additions, and changes requests as they are submitted by line managers. * Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. * Level 1 support for the above software * A member of the 24hr on-call list in the event of system downtime or process interruption of the above related resources. Hardware Administration * Maintain, upgrade, and troubleshoot all desktop and laptop hardware * Maintain, upgrade, and troubleshoot MAC devices * Maintain, upgrade, and troubleshoot network and personal printers * Maintain, upgrade, and troubleshoot VOIP Phones and video conference equipment * Maintain, upgrade, and troubleshoot wireless devices * Maintain, configure, upgrade, and troubleshoot company issued smartphones General Administration * Prioritize issues and document resolution using the helpdesk tracking software * Ensure proper documentation that stays consistent with programs and patches * Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment. * Accurately document instances of desktop equipment or component failure, repair, installation, and removal. * Assist in other areas of Information Systems as needed. Required Skills & Experience: * Minimum 2 yr. degree in Systems related field or 2 years' experience supporting and troubleshooting help desk issues. * COMPTA A+, Microsoft Certified Professional (MCP), or Vendor End User certifications are a plus. * Proficient in all Microsoft desktop products, Adobe products, Antivirus, VPN Cisco AnyConnect Client, IBM Client Access, Windows Deployment Services, MACs, Helpdesk tracking software, and wireless technology. * Ability to conduct research into PC issues and products as required. * Effective interpersonal skills and relationship-building skills. * Strong written and oral communication skills. * Ability to present ideas in user-friendly language. * Understanding of the organization's goals and objectives. * Analytical and problem-solving abilities, with keen attention to detail. * Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. * Possession of a valid driver's license; ability and willingness to travel on work assignments; willingness to work additional hours during the week and/or weekend, if/when required * Experience working in a team-oriented, collaborative environment. * Strong customer-service orientation. * Familiarity with standard desktop deployment procedures * Professional integrity to handle confidential information Pay Rate:The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations. * $49,000-$53,000 per year based on experience, plus incentives * Full benefits package that includes 401k, profit sharing Benefits Include: * Medical/Dental/Vision Insurance * 401K & Profit Sharing Plan * Incentive Bonus Plans * Paid Holidays & Paid Time Off * Paid Parental Leave * Short-Term/Long-Term Disability * Training Opportunities * Basic & Optional Life Insurance * Employee Discount Who we are... Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. Our Mission... At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.

Bloomington, IL GROW YOUR CAREER WITH THE LARGEST DEALER GROUP IN CENTRAL ILLINOIS! The Sam Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. Family-owned since 1963, we operate 13 dealerships across the region (six in Bloomington, one in Morton, two in Peoria, and three in Champaign). We employ over 700 talented individuals and have been in business for over 60 years! We are a premier, relationship-focused dealership group committed to outstanding customer service, quality work, and a fun, positive culture. We are expanding our IT Department and looking for a full-time, on-site IT Systems Administrator based at our corporate office in Bloomington, IL, with occasional travel to other dealership locations as needed. If you are ambitious, team-oriented, and ready to grow your IT career in a supportive environment, we want to talk to you! WHAT WE OFFER Competitive starting wage Full training in your role with a seasoned mentor Growth opportunities across 13 dealerships Medical, Dental, and Vision insurance Short-Term and Long-Term Disability 401(k) FREE life insurance Paid time off Employee discounts with local businesses RESPONSIBILITIES Monitor and support LAN/WAN, firewalls, VPNs, and wireless networks (UniFi, Sophos) Install, configure, and maintain servers, operating systems, and applications Implement and enforce security protocols (antivirus, patch management, access controls) Diagnose and resolve hardware, software, and network issues promptly Proactively monitor system performance and address potential problems Maintain detailed documentation of configurations, procedures, and changes Provide technical support and training to staff in a user-friendly manner Manage end-user requests via the Help Desk system Ensure compliance with organizational policies and applicable regulations Support projects and upgrades during and outside normal business hours as needed REQUIRED SKILLS & ABILITIES Strong knowledge of LAN/WAN, DNS, DHCP, and BGP troubleshooting Hands-on experience with hardware/software installation and maintenance (desktops, laptops, printers, peripherals) Proficiency with Windows desktop and server operating systems, including Active Directory in an enterprise environment Expertise with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Familiarity with VOIP phone systems and camera systems Ability to research, recommend, and procure IT equipment and supplies Excellent time management skills and ability to work independently Strong team collaboration skills with professional, user-focused communication Physical ability to lift up to 50 lbs. QUALIFICATIONS 5+ years of hands-on IT experience in a corporate environment A+, Network+ certifications preferred Training in Microsoft Fundamentals preferred Proficient typing (50 WPM preferred) SCHEDULE & ON-CALL Standard 40-hour work week (primarily Monday-Friday) Occasional evening/weekend hours for projects Rotational on-call weekends with the IT team OTHER REQUIREMENTS Ability to pass a drug test and background checks Valid driver's license and reliable transportation Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on any protected characteristic under applicable law. Sam Leman Automotive Group - Building Relationships That Last.

Information Technology SpecialistHeritage Behavioral Health Center - Decatur, Illinois Full-Time | Technical Support Role | On-Site Salary Range: $50,000-$66,000 depending on education and experience Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic serving individuals across Central Illinois. We believe every team member contributes to excellent patient care-including those who maintain and support our technology systems. We foster a supportive, collaborative work environment where staff grow professionally and take pride in helping others. Position Overview: Information Technology Specialist Heritage Behavioral Health Center is seeking a full-time Information Technology Specialist to join our IT team. The individual in this role will be the first point of contact for users experiencing technical issues. Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs. This role is ideal for someone who enjoys problem-solving, communicating with users, and ensuring smooth technology operations across the organization. Core ResponsibilitiesTechnical Support Serve as the primary support contact for staff experiencing issues with computers, software, networking, telephones, and other related technologies. Answer, evaluate, prioritize, and resolve help desk requests in a timely and professional manner. Document all reported problems, steps taken, troubleshooting results, and final resolutions. Software & Hardware Maintenance Install software, updates, and patches on agency computers. Maintain accurate documentation of software licensing, installations, and troubleshooting activities. Arrange vendor maintenance or escalation as needed. Training & User Support Train new staff on technology systems, software applications, and network access. Assist employees in effectively using Microsoft Office, Outlook, Zoom, browsers, and other agency-supported tools. Knowledge, Skills & Abilities Strong oral and written communication skills Detail-oriented with excellent project and time management abilities Ability to manage multiple tasks and prioritize effectively Experience with Microsoft Office products, Outlook, Zoom, and web browsers Customer-focused, patient, and able to translate technical concepts clearly Self-motivated and able to work independently or within a team Education & Experience High school diploma or equivalent (required) Experience working with various software applications preferred Hands-on experience with help desk functions, troubleshooting, or user support is desirable Valid driver's license, reliable transportation, and proof of automobile insurance required Why Join Heritage? Collaborative, team-oriented environment Opportunities for professional growth and learning Chance to support mission-driven work that impacts your community

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

💻 Join Chestnut as an IT Support Technician and play a crucial role in ensuring our technology runs smoothly. In this role, you'll configure and deploy hardware, troubleshoot IT issues, and provide user support to empower staff across the organization. Working independently and collaboratively on infrastructure projects, you'll contribute to the company's mission while upholding high standards of customer service, confidentiality, and professionalism. If you're passionate about solving technical problems and helping others, this position offers an excellent opportunity to make an impact. Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Setup and Configuration: Install, configure, and deploy PCs, mobile devices, hardware peripherals, and software to staff locations. Technical Troubleshooting: Diagnose and resolve issues with PCs, software, peripherals, and connectivity using in-person and remote tools. Ensure timely follow-up and resolution of IT tickets while providing guidance to junior IT staff. User Training and Support: Provide end-user application training and ongoing support to staff as needed. Systems Maintenance: Assist in system maintenance, networking, and infrastructure projects in collaboration with the Network Systems Manager or Information Systems & Security Manager. Inventory and Organization: Manage the computer storage room and maintain accurate inventory records. Customer Service Excellence: Uphold Chestnut Health Systems' commitment to customer service excellence through professional communication and responsiveness. Confidentiality and Security: Safeguard organizational data, including sensitive client and financial information, in alignment with company policies. Additional Duties as assigned by management. Qualifications Minimum two years of IT support experience or an equivalent combination of an associate degree in a related field and/or professional certifications (e.g., Microsoft, CompTIA, or similar vendors). Hands-on experience with Windows 10/11, Microsoft Office 365, PC troubleshooting, and peripheral devices; familiarity with mac OS is a plus. Proven ability to install, configure, and support hardware and peripherals, including printers and scanners, as well as deploy and configure Windows OS client systems. Working knowledge of mobile devices, including smartphones and tablets. Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users. Self-motivated problem solver capable of independently diagnosing and resolving technical issues using documentation, web resources, and best practices. Ability to lift 10-20 pounds regularly and up to 40 pounds occasionally for special projects. Valid driver's license, personal auto insurance, and eligibility for coverage under company insurance policies. On-site position with the flexibility to work occasional overtime as needed. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $20.00 - $21.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Alabama A&M University seeks a highly motivated, creative, dynamic, and collaborative individual to fill the position of Systems and Security Administrator reporting directly to the Chief Information Security Officer. This position is responsible for the installation, configuration, maintenance, and security of all IT systems and networks within an organization. This role involves monitoring and managing both hardware and software systems to ensure maximum uptime, optimal performance, and protection from internal and external security threats. The administrator also designs, implements, and enforces security protocols and policies to safeguard sensitive information and ensure compliance with industry regulations.Duties and Responsibilities: * Defines and updates security groups and security classes. * Creates user accounts and assign users to groups in Banner and associated systems. * Tests security group membership. * Analyzes and audits security policies and procedures. * Ensures delivery of high-quality service to end-users. Troubleshoots bugs to identify and fix root causes. * Performs a periodical review of the security log table for security breaches. * Configure and manage firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and other security tools to safeguard the network. * Assist with endpoint device security (laptops, desktops, mobile devices) are protected with antivirus, endpoint detection and response (EDR) software, and encryption. * Regularly monitor network traffic, logs, and system activity for unusual behavior or signs of security breaches. * Manage access of sign-on (SSO), and other access control mechanisms to ensure only authorized users access sensitive data. * Perform routine vulnerability assessments and patch management to address security weaknesses across systems and applications. * Develop and implement incident response plans for managing security breaches or cyberattacks, including root cause analysis and remediation. * Ensure compliance with industry regulations (e.g., GDPR, HIPAA, PCI-DSS, CMMC) by maintaining secure configurations and performing regular audits. * Provide regular reports on system performance, security status, and incidents to management. * Assist with IT policy review and development. * Proficient in operating systems (Linux, Windows Server, mac OS, FreeBSD, Debian). * Strong knowledge of networking protocols (TCP/IP, DNS, HTTP/S, DHCP, etc.). * Familiarity with security tools such as firewalls, antivirus software, IDS/IPS, SIEM systems. * Scripting skills in PowerShell, Bash, or Python for automation * Typically, full-time, but may require weekends, after-hours work during emergencies, system upgrades, or maintenance windows. * Other duties assigned. Minimum Qualifications: * Bachelor's Degree in Computer Science, equivalent work experience or IT related field and or equivalent work experience or related certificates. * 3-5 years of experience in system administration and IT security. * Experience with both on-premises and cloud-based infrastructure (e.g., AWS, Azure). Preferred Certifications: * CompTIA Security+ (or similar security certification). * Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH) is a plus. * Microsoft Certified: Windows Server or similar systems certifications. * Cisco Certified Network Associate (CCNA) or other networking certifications are desirable. Knowledge, Skills, and Abilities: * Ability to work under pressure on multiple projects with minimal supervision and within multiple time constraints. * Strong interpersonal and communication skill, both oral and written; proven experience in conflict resolution and collaborative problem solving. * Ability to work in a fast-paced environment with multiple competing priorities. * Ability to establish and maintain collaborative and harmonious working relationships with a variety of students, faculty, staff, and stakeholders. * Commitment to a working environment that values a diverse academic experience, inclusive of students, faculty, and staff of various cultural, socioeconomic, and educational backgrounds. * Ability to work with, articulate the needs and possess strong interpersonal skills to build exceptional rapport with university stakeholders including unit staff, subject matter experts, technical staff, administrators, faculty and students.

Job Description Information Technology Specialist Clinton, IL | Full-Time | On-Site Heritage Behavioral Health Center, a mission-driven Certified Community Behavioral Health Clinic (CCBHC), is seeking an Information Technology Specialist to support clinical and administrative staff through reliable, secure technology services. What You'll Do Serve as first-line IT support for hardware, software, network, and mobile device issues Troubleshoot and resolve help desk requests; escalate complex issues as needed Support EHR systems, telehealth platforms, and healthcare applications Install, configure, and maintain software, updates, antivirus, imaging, and backups Train staff on technology systems and daily tools (Microsoft Office365 , Outlook, Teams) Assist with new system implementations and upgrades Support data security and compliance (HIPAA, 42 CFR Part 2) Maintain clear documentation and coordinate with IT vendors What We're Looking For High school diploma or equivalent (required) 2+ years of IT support experience (healthcare preferred) or 3+ years of clinical experience with strong technical skills Experience with help desk support, EHR systems, and endpoint devices Strong communication, organization, and problem-solving skills Certifications (CompTIA A+, Network+, M365, CHTS) a plus Valid driver's license, reliable transportation, and auto insurance Why Join Heritage? Collaborative, supportive team environment Opportunities for growth and learning Meaningful work supporting community behavioral health services Salary Range: $50,000-$66,000 depending on education and experience

Extra Help Accounting Support Job no: 521184 Work type: On Campus Title: Extra Help Accounting Support Division Name: Finance and Planning Department: Comptroller Business Office Provide general accounting support including but not limited to processing travel vouchers, responding to travel policy questions, and regular vendor payments. Additional Information Benefits include time away from work for eligible employees and the option to participate in the University's 403(b) Plan. Salary Rate / Pay Rate $18.50 per hour Required Qualifications One (1) year of customer service experience. Work Hours Monday - Friday; 9:00 a.m. - 2:00 p.m. Functional Expectations Must be able to complete the following with or without reasonable accommodations: 1. Remain at workstation for extended periods. 2. Effectively communicate on a daily basis. Proposed Starting Date February 2026 Required Applicant Documents Resume Reference List Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants **This position does not qualify for student employment. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University's supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Illinois State University does not authorize out-of-state work. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 01/13/2026 05:00 PM CST Application Closes: Whatsapp Facebook LinkedIn Email App Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Extra Help Accounting Support Opened01/13/2026 Closes DepartmentComptroller Business Office Provide support to the Comptroller's Business Office, Accounts Payable, and Travel team with opportunity to work with University faculty and staff. Current Opportunities Extra Help Accounting Support Opened01/13/2026 Closes DepartmentComptroller Business Office Provide support to the Comptroller's Business Office, Accounts Payable, and Travel team with opportunity to work with University faculty and staff.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Extra Help Accounting Support Job no: 519060 Work type: On Campus Title: Extra Help Accounting Support Division Name: Finance and Planning Department: Comptroller's Office General accounting support for the Comptroller's Office. Duties may include, but are not limited to, processing financial transactions, reviewing vouchers/purchase orders, and travel reimbursements, and reconciling accounts. Salary Rate / Pay Rate $16.50 - $18.25/hour Required Qualifications At least two (2) years of work experience performing basic accounting duties which included at least six (6) months customer service work experience. Work Hours May only work up to 28 hours per week. Hours will be determined upon hire, but will be within Monday - Friday; 8:00 a.m. - 4:30 p.m. Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date July/August 2024 Required Applicant Documents Resume Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants **This position does not qualify for student employment. Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University's supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/11/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office. TEST Current Opportunities Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office.