Help desk analyst jobs in Port Saint Lucie, FL

Technical Support Analyst - 3-Month Contract (Fort Pierce Area) Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation. What You'll Do: Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs Shadow and support the lead technician Replace outdated hardware (8GB PCs and 4:3 monitors) Handle hardware swaps for new systems, label printers, scanners, iPads, and more Keep workstations tidy and professionally organized (because cable chaos is never a good look) Manage inventory, follow device naming conventions, and escalate printer issues as needed Support SIM/TCP training sessions and related equipment Follow IT security processes and contribute to continual improvement initiatives What You Bring: 1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking) Strong deskside troubleshooting skills Ability to image, configure, and re-image PCs with approved apps and systems access Excellent documentation, communication, and customer service chops Flexibility to work some weekends or on-call shifts Valid driver's license, reliable vehicle, and ability to transport IT gear between offices Must pass background and drug screening (marijuana excluded) Details: Contract Duration: Jan 9, 2026 - Apr 9, 2026 Location: On-site across Fort Pierce area offices Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.

Priderock Capital Management, LLC, is seeking a Help Desk Software Support Lead associate. This position will support multifamily residential and student housing properties across the US and is ideal for someone with prior property management/leasing experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide training and assistance to on-site property management teams in Yardi, and other 3rd party software solutions. Set up new properties in Yardi and assist in training new staff in software functions. Provide excellent customer support to property management teams in responding to help desk tickets. Knowledgeable in using Yardi Client Central case system. Provide internal support to departments, including accounts payable, accounts receivable, marketing, asset management and property accounting. Research, procure and initiate associated license needed for software systems to include: Bluemoon NAA Local Apartment Association Utility conversions of RealPage and Conservative Implementations and integration of 3rd party software Use training and documentation as appropriate to include testing software, data and report editing. Proficient in Excel, Word, CSV, and database relationships. Other related duties and assignments as required. QUALIFICATIONS Prior Multi-Family Residential Property Management experience required. Prior experience with Yardi Voyager 7s in a Helpdesk environment required. Prior experience with CRM and Rent Cafe Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines. Strong ability to work under pressure and independently. Must be team-oriented and problem solver with strong work ethic. Strong communication skills, both verbal and written, are essential. Strong attention to detail and analytical skills a must The ability to review work for quality and completeness will be a key to success. Ability to collaborate with internal and external teams. Analytical and troubleshooting skills. Meet deadlines and prioritize work requirements. Meet deadlines and prioritize work requirements

ON - SITE 5X a week in West Palm Beach, FL Desktop Technician Detailed description: • Perform job duties in accordance with established agency and department processes and procedures. • Install, support and troubleshoot desktop and mobile computers, printers, scanners and other associated peripherals. • Image computers using specified tools and add additional software as appropriate. • Provide troubleshooting and support of commercial off-the-shelf and custom-developed software applications. • Updates and maintains records of work, documenting troubleshooting process, operations, modifications, system activities, request fulfillment and issue resolutions. • Distribute equipment to IT personnel and those outside IT as appropriate; document distributions in inventory systems. • Migrate data from old equipment to new equipment. • Accept equipment from IT personnel, prepare for redeployment or process for disposal (survey) including documentation and inventory adjustments. • Process and correct discrepancies in documentation, mismatches and errors for equipment inventory. • Asset fellow team members with technical work. • Perform moves of user-based and inventories equipment individually or in batches as needed. • Communicate and coordinate with technical leads, other employees, vendors, project team members and other sections of the agency to complete tasks and projects assigned. • Prepare and complete various forms, logs, lists, requests, charts, diagrams, reference materials, inventory systems; reviews, processes, forwards, distributes or retains as appropriate. • Escalate issues to proper support tiers thru IT Support Lead(s). • Performs other duties as assigned by management. Job requirements: High school diploma or GED plus one of the following: College level coursework or vocational/technical training in computer science, programming, repair or operations One or more years' previous experience and/or training involving personal computer repair and programming PREFERENCES: Associates Degree in related field; CompTia A+ Certification or at least one Microsoft Technical Certification

The IT Workflow Specialist supports the design and implementation of technology-driven workflow improvements across the organization. This position focuses on identifying opportunities to enhance efficiency, accuracy, and service delivery through automation, process optimization, and the responsible integration of artificial intelligence (AI). Reporting to the IT Director, the IT Workflow Specialist collaborates with departments to streamline operations, improve user experience, and ensure all solutions align with security, compliance, and organizational goals. Essential Functions: Analyze, document, and evaluate departmental workflows to identify opportunities for automation or AI enhancement. Design and implement optimized workflows using approved IT and AI tools (e.g., Microsoft Power Automate, Copilot, ChatGPT Enterprise, or similar platforms). Develop and maintain process documentation, user guides, and standard operating procedures. Collaborate with department managers to test, deploy, and refine workflow improvements. Ensure all solutions comply with data security, privacy, and records management policies. Develop and deliver training to staff on the use of AI-enabled and automated workflow tools. Serve as a liaison between technical teams and end users to ensure practical, sustainable outcomes. Track and report performance metrics to evaluate the effectiveness and impact of workflow changes. Stay informed on emerging technologies, automation practices, and responsible AI use within the public sector. Competencies: Strong understanding of workflow design, process mapping, and business analysis methods. Working knowledge of automation and AI tools used in operational efficiency and data management. Ability to communicate technical concepts clearly and effectively to non-technical staff. Excellent problem-solving, analytical, and organizational skills. Attention to detail and commitment to delivering high-quality results. Ability to manage multiple projects and priorities effectively. Demonstrated commitment to ethical technology use, data security, and transparency. Minimum Qualifications: Bachelor's degree in information systems, computer science, business administration, or a related field; or equivalent combination of education and experience. Three years of experience in systems support, business workflow analysis, or process improvement. Experience implementing or supporting workflow automation and AI-enabled technologies. Preferred Qualifications: Experience in a public sector or regulated environment. Certification in Lean, Six Sigma, or Business Process Management. Familiarity with responsible AI principles or digital transformation initiatives. Additional Considerations: Responsibilities listed are to be considered specific but not necessarily inclusive of all activities. All new employees must successfully complete a six-month probationary period during which time their performance will be evaluated. Failure to meet the performance standards of this position will result in termination or reassignment as determined by the Tax Collector or Chief Deputy Tax Collector. All employees serve at the pleasure of the St. Lucie County Tax Collector. The Tax Collector as an Elected, Constitutional Officer retains the right to make personnel changes and decisions deemed necessary to carry out the duties of the office and serve the people of Saint Lucie County.

Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team. The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs. At Brunswick, we have passion for our work and a distinct ability to deliver. Essential Functions: Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including: Diagnosing systems using electronic test equipment Interpretation of fault codes Adjustments and setting for hydraulic, electrical and application performance. Development of processes related to equipment repairs and preventative maintenance. Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime. Document all technical questions and data into the contact management system for: Future reference by other support team members Creating new and improving upon current technical documents Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability. Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems. Support other Support Services initiatives as needed including field visits, periodic audits and training. Provide “Project Brief” handoff and additional training to associated Service teams. Support of PPC committee through Rapid Response Team Provide OEM service specific trainings in relation to Navico Connect projects. Skill Requirements: Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques. Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English Team player with good organizational skill and time management. Comfortable in a lab to be able to setup and test a problem the customer might be having Excellent communication skills (active listening, writing, speaking & telephone) Excellent organizational, oral and written communication skills to effectively communicate with the team and customers. Capability to read and understand technical documentation and vessel specifications. Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems. Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way. Required Qualifications: Bachelor's Degree preferred 3+ years of technical experience on mobile equipment Experience with Navico Group products Electrical or Electronic experience on mobile equipment Technical, Customer or dealership experience Preferred Qualifications: ABYC / RVIA Electrical Certification preferred NMEA Certification preferred Working Conditions: Travel requirements 35% and above The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards! Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************. #Brunswick Corporation

We are seeking a Senior Technical Support Specialist with 6+ years of experience to be part of our team in our Corporate Headquarters in West Palm Beach, FL. In this position, you will be responsible for supporting users locally and remotely with IT-related issues. At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond. WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team player and want to shape your community, join our WGI team today! WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program. #LI-onsite Responsibilities Setup, installation, maintenance, and troubleshooting of hardware, software, and network operations/infrastructure Developing training materials and procedures Instructing users on the proper use of the corporate network Maintaining hardware/software inventory Documenting policies and procedures Hardware/software evaluations Running backup and recovery jobs as required Specialized IT projects as required Qualifications Bachelor's degree in Management Information Systems or Technical Certifications And 6+ years related experience Must be available to travel to multiple office locations Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus) Working knowledge of Windows Servers, Windows OS, and VMware Install and support enterprise wide applications (e.g. Microsoft Office) Install and configure new printers/copiers/plotters and other peripheral equipment Work with management and end users to establish requirements for new systems or modifications Knowledge of Network Infrastructure a plus. Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action Excellent oral and written communication skills Self-motivated team player who works well independently Use AI to enhance job performance and effectiveness. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

Role Description: The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards. Responsibilities: 1. Installation & Setup: Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment. Mount and secure devices, wiring, and components in accordance with safety standards. Ensure systems are properly connected, calibrated, and operational. 2. Maintenance & Troubleshooting: Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality. Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring. Respond to service calls and emergency repairs in a timely and efficient manner. 3. System Testing & Calibration: Conduct tests to ensure systems are functioning according to specifications. Calibrate and fine-tune systems to optimize performance. Perform software and hardware updates as required. 4. Documentation & Reporting: Maintain accurate records of installations, maintenance activities, repairs, and system configurations. Provide reports on project progress, maintenance schedules, and system performance. Document any system malfunctions and repairs made. 5. Compliance & Safety: Follow all relevant safety procedures and codes while working on low-voltage systems. Ensure all work complies with local, state, and national electrical codes and regulations. Maintain a clean and organized work area, ensuring safe handling of equipment. Qualifications: High school diploma or equivalent (Associate's degree or technical certification in a related field preferred). Proven experience with low-voltage systems, electrical systems, or ITS technologies. Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment. Familiarity with relevant electrical codes and safety standards. Ability to read and understand blueprints, wiring diagrams, and technical manuals. Strong troubleshooting and problem-solving skills. Good communication skills and ability to work as part of a team. Valid driver's license (for traveling between job sites). Why us: Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc. Opportunities for professional growth and development. Chance to work on exciting and impactful projects. A commitment to safety and innovation. Supportive and experienced leadership team. Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.

As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey. Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special. Who Can Become a Surrogate? To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met: Age: Between 21-40 years old. Pregnancy: Have had at least one successful pregnancy without complications. Support: Live in a stable and supportive environment. Health: Obtain approval from your OB/GYN. Lifestyle: Lead a healthy, non-smoking lifestyle. Benefits of Becoming a Surrogate With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life. Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing Financial Compensation: Earn $75,000 or more for your time, effort, and commitment Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance About Us At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way. We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process. If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step. Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.

Responsibilities We are seeking a dynamic and experienced Help Desk Lead/Manager to oversee help desk operations in support of a mission-critical federal IT program. This role requires strong leadership skills, technical expertise, and a customer-focused approach to ensure prompt, effective support for end users in a high-availability, enterprise environment. What will you do: * Manage daily help desk operations, including staff supervision, scheduling, and support coordination. * Provide technical assistance and problem resolution for hardware, software, network, and system issues. * Act as an escalation point for complex support requests and ensure timely resolution. * Develop and manage help desk scripts, procedures, and response templates. * Lead triage meetings to review and coordinate issue resolution with internal teams and stakeholders. * Oversee incident management processes and ensure accurate ticketing, categorization, and documentation in the tracking system. * Monitor help desk metrics, track team performance, and ensure a high level of customer service. * Recruit, train, and support help desk representatives and technicians. * Establish and enforce policies and procedures for effective help desk service delivery. * Communicate clearly with technical and non-technical stakeholders, including senior government officials. Qualifications Required Qualifications: * 10 years of experience, may have supervisory or lead experience * 7+ years of experience in IT support, with at least 3 years in a leadership or management role overseeing a desk team. * Experience supporting a large-scale, high-availability IT environment integrated with mission-critical business systems. * Proven ability to manage end-user support operations, including request intake, triage, and incident response. * Strong understanding of help desk systems, call logging software, and performance tracking. * Expertise in documentation, customer service, conflict resolution, and team training. * Ability to communicate clearly and effectively in both verbal and written formats. * Up-to-date knowledge of modern IT trends, tools, and technologies related to end-user support. * Must possess or be able to obtain and maintain a Public Trust security clearance. * Must be a US Citizen Preferred Qualifications: * Bachelors degree is a plus. * Familiarity with ITIL processes and service desk frameworks. * Previous involvement in implementing process improvements or help desk modernization initiatives. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

THIS IS A TEMPORARY CONTRACT POSITION FOR APPROXIMATELY 1 YEAR. SUCCESSFUL CANDIDATE WILL BE A 1099 INDEPENDENT CONTRACT EMPLOYEE. The Network Administrator is responsible for the design, implementation, security, and ongoing administration of the City of Fort Pierce's enterprise network infrastructure. This position ensures reliable connectivity, secure access, and optimal performance across all City departments, facilities, and remote sites. The role requires deep technical expertise in networking and security systems as well as a strong commitment to compliance with municipal and law enforcement standards (CJIS). ESSENTIAL DUTIES AND RESPONSIBILITIES * Administer, configure, and maintain all network systems, including switches, routers, firewalls, wireless access points, VPNs, and VoIP solutions. * Manage network security infrastructure, including firewall rule sets, IDS/IPS, content filtering, and remote access controls. * Monitor and optimize network performance, bandwidth utilization, and uptime to ensure service reliability. * Develop and implement network-related disaster recovery strategies in coordination with Systems Administration. * Maintain secure connections for City facilities, remote workers, and intergovernmental partners. * Perform network capacity planning, upgrades, and lifecycle management in alignment with municipal budget cycles. * Maintain accurate documentation of network architecture, diagrams, inventory, and procedures. * Provide Tier III escalation support for complex networking issues. * Ensure compliance with CJIS, state, and municipal security requirements. * Collaborate with other City divisions to support technology initiatives requiring secure and reliable network connectivity. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE * Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be considered. * Minimum of 5 years of progressive experience in network administration, preferably in the public sector. * Strong knowledge of firewalls, routing, switching, VPNs, and wireless network technologies. * Demonstrated expertise in network security, IDS/IPS, and firewall rule management. * Experience with VoIP systems and quality of service (QoS) for voice and video. * Familiarity with hybrid environments (on-prem and cloud) in support of municipal operations. * Required: Ability to obtain CJIS certification within 90 days of employment. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Must possess a valid Florida Driver's License with an acceptable driving record. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Preferred certifications: Cisco CCNA/CCNP, CompTIA Network+, Security+, or Fortinet NSE. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Annual Budget: $0 SUPERVISORY RESPONSIBILITIES This position will directly supervise 0 employees. This position may indirectly supervise 2 employees. If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. ANALYTICAL ABILITY / PROBLEM SOLVING DIRECTED. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. PLANNING With regard to general assignments in planning time, method, manner and/or sequence of performance of own work. CONSIDERABLE RESPONSIBILITY; in addition, the work operations of a group of employees, all performing Basically the same type of work. DECISION MAKING Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY; Performs work operations which permit opportunity for decision-making of major importance. FREQUENTLY; COMMUNICATION SKILLS Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. SUPERVISION RECEIVED Under GENERAL SUPERVISON where standard practice enables the employee to PROCEED ALONE on routine work, referring all questionable cases to supervisor. MENTAL DEMAND INTENSE; Operation requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms. USE OF MACHINES, EQUIPMENT AND/OR COMPUTER Highest level of network engineering, subject matter experts and telecom engineering and/or comprehensive information system management executive for Information Systems or Information Technology operations. ACCURACY Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make corrections. PUBLIC CONTACT Occasional routine contacts with persons outside the organization. This would include contacts with suppliers, mail service, etc. EMPLOYEE CONTACT Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as it pertains to an immediate and specific assignment. SOFTWARE SKILLS REQUIRED 10-Key Mastery Accounting Basic Alphanumeric Data Entry Advanced Contact Management Advanced Database Advanced Enterprise Resource Planning Basic Human Resources Systems Basic Payroll Systems Basic Presentation/PowerPoint Intermediate Programming Languages Intermediate Spreadsheet Intermediate Word Processing/Typing Intermediate ADDITIONAL SOFTWARE SKILLS NA OTHER SKILLS NA PHYSICAL ACTIVITIES While performing the functions of this job, the employee may be required to: Stand Frequently Walk Frequently Sit Regularly Use hands to handle or feel Regularly Reach with hands and arms Frequently Climb or balance Occasionally Stoop, kneel, crouch or crawl Occasionally Talk or hear Continuously Taste or smell Never WEIGHT LIFT REQUIREMENTS The employee must occasionally lift and/or move: Up to 25 pounds VISION REQUIREMENT Specific vision abilities required by this job may include: Close vision (use of a computer, equipment, or any other work duties that require clear vision within two (2) feet or less). ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) Never Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) Never Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) Never Toxic or caustic chemicals (including potential for chemical spills, etc.) Never Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) Occasionally Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.) Never Risk of electrical shock (live electrical wires, equipment that retains power after shutoff) Occasionally Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.) Never The noise level in the work environment is usually Moderate (business office with computers/printers, light traffic, etc.) ADDITIONAL INFORMATION This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).

Dedicated IT Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space. At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture. We are searching for multiple Level 2 Support Technicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States. If you would like to know more about Dedicated IT, click the links below: ********************************* ********************************* Position Summary Location: West Palm Beach, FL Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days Salary: Up to $65,000 Support Technicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience. Support Technician II's are customer-oriented individuals that provide technical support to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. Support Technician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving. We Are Looking for Candidates That Embody Our Core Values: • Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients. • Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL. • Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day. • Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear. Functions of Support Technician - Level 2 • Handle support tickets and work to resolve client issues within SLA times • Work with team, Service Delivery Manager, and Team Lead to provide top quality service • Work on a variety of basic to complex issues requested by end users • Create tickets, document detailed notes, and accurately tracking time • Update technical documentation in system • Own and work email tickets when not answering calls or when requested • Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions • Train/Mentor and Assist Support Technician I's • Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately • Find alternative workarounds to problems when established procedures fail • Train users in supported software & hardware • Assist clients with the installation of business line software and related services for infrastructure or end-user • Vendor management for client related support ticket resolution • Ensuring all cases are followed up on in a timely manner • Provide timely updates to clients • Assist in training new employees Technical Skills Required • Ability to solve problems without specific instructional guidance • Observe daily activities to learn overall IT Infrastructure, methods, and industry standards • Assist clients with the installation of business line software and related services • Train users in supported software & hardware • Work with vendor support contacts to resolve technical problems with Equipment & software • Ability to explain technical information in simple terms • Intermediate to advanced experience supporting/troubleshooting: o Workstation hardware o Windows/Mac OS o Mobile devices o MFA o Desk phones and headsets o Printers/Scanners o SharePoint/OneDrive/365 o Active Directory o DNS/DHCP o NTFS/File permissions o Firewall/VPN o Network Infrastructure including R&S and APs/WAPs • Understanding of support tools, techniques, and technology used to provide client services • Typing skills to ensure quick and accurate entry of service ticket details o 50 WPM • Technical Writing and Documenting Education/Experience Qualifications • High School Diploma/GED required. • Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience • At least 2-3 years in a previous help desk or relevant advanced role, required. • Prior MSP experience required • Prior Healthcare IT experience preferred • ConnectWise experience preferred • Experience supporting medical clients, EMR, and HIPAA understanding preferred Perks: • Comprehensive Benefits Package • 401K plus company match • 9 paid company holidays • 3 weeks PTO + 1 week sick leave • Opportunities for growth & development Thanks for your interest in Dedicated IT! Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.

@ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a detail oriented and highly organized executive who possesses a strong ability to manage multiple priorities? Would you like to be part of a company that has experienced sustained growth since its launch in 2008? We are ProSidian Consulting and we are looking for the next member to join our dynamic team! Search & Apply For Relevant Opportunities at ********************************************** ProSidian Consulting, LLC is an integrated consulting services firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian provides strategically diversified business and technical services focused on Risk Management, Energy & Sustainability, Compliance, Business Process, Program/Project Management, HR Talent Management and IT Effectiveness (Information Technology/Staff Augmentation). Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. Job Description Seeking Web Service Projects (HTTP & SOAP) Developer Resources For South Florida Medical Products Company Search & Apply For Relevant Opportunities at ********************************************** A South Florida Subsidiary of a UK based Point-Of-Care Environment Medical Products company seeks Stardust Reporting Module Programmer. The Company focuses on the Primary Care market with niche diagnostic products for urology care, urology diagnostics research and a “systems approach” to product development. The UK parent company has won four prestigious Research and Technology awards for innovation from the British and European governments. The company has approvals in ISO13485, CE, CMDCAS and is compliant with FDA. The company has developed a range of medical equipment for the diagnosis of a variety of clinical conditions and focuses it's design skills on unique diagnostic products that can be used with simplicity, across the medical profession, by healthcare providers with different levels of clinical expertise. The company's research and development strategy draws on extensive clinical knowledge with a seamless interface between the point-of-care and innovation with cutting-edge technology. As a ProSidian Consulting client, the company seeks IT resources with capabilities with the following requirements. Web Service Projects (HTTP & SOAP Available work: 24 hours per week min to 40 hours per week max. Engagement Details: Available work: 24 hours per week min to 40 hours per week max. LOCATION: West Palm Beach PRICE RANGE: Submit Hourly Rate Requirements for this single project. Qualifications As a ProSidian Consulting client, the company seeks IT resources with capabilities with the following requirements: Web Service Project Development using HTTP and SOAP protocols. The project will be to write a server based web service project utilizing direct HTTP and SOAP protocols (i.e. not through web pages). It will use XML as the language to communicate between a Windows Service component and external medical diagnostic devices. There will also need to support development of client based interfaces written in C# using the relevant protocols. Skillsets include knowledge and proficiency with the following: WSDL C# Visual Studio XML Some exposure to either HL7 or medical devices and / or clinic based diagnostic equipment. Available work: 24 hours per week min to 40 hours per week max. Additional Information GENERAL COMPETENCIES: Organized Strong verbal, written and listening communication skills Multi-task Skill Problem-solving Skill Detail-Oriented Timely Creative Able to work with people from diverse backgrounds Initiative Analytical Thinking Strategic Thinking Good Judgment Cost/Budget Consciousness Project Management Customer-Focused Team-Oriented Integrity Results-Driven Financial Acumen General Business Acumen Self-Development MUST HAVE SKILLS Full Suite of MS Office expertise Excellent written and oral communication skills Leadership: Maintains a positive, achievement - oriented attitude and influences others to do the same. Demonstrates high ethical standards, personal integrity, and team leadership. Communication Skills: Speaks and writes clearly and with sensitivity to diversity of audiences. Interacts effectively at various levels and with both internal and external customers. Can represent self and firm in a positive and professional manner. Building Teamwork: Develops effective working relationships with peers, supervisors, and managers within and across organizational lines. Adaptability: Ability to perform multiple tasks and prioritize. Deals effectively with ambiguity, stress, and uncertainty. Able to comply with direction but also stand firm or offer changes when necessary, and recognizes the need and place for both attitudes. Management of Resources: Recognizes the need for bringing groups of people together to share knowledge. Reacts to new obstacles by bringing appropriate people and tools to bear. Development of People: Constantly seeks to improve level of knowledge and ability. Inspires teammates and coworkers to strive for continuous improvements as well. EDUCATION/EXPERIENCE Adept with PowerPoint, Outlook, Word, Excel, and the Internet. Skillsets include knowledge and proficiencywith technologies listed above ADDITIONAL NOTES FROM HR: ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. TRAVEL: N/A RELOCATION: No relocation provided. INTERVIEW TRAVEL: No Interview Travel provided.

Job Description Computer-Aided Inspection Technician (Entry Level) UNEW, Inc., formerly ETS Power Group, Inc., is an ISO-certified provider of dimensional inspection services supporting aerospace, industrial gas turbine, and precision manufacturing industries. We use advanced optical scanning systems and Zeiss Inspect software to ensure the highest accuracy in component verification. As a Computer-Aided Inspection Technician, you'll learn to perform dimensional inspections using Zeiss Inspect (formerly GOM Inspect) software and high-precision 3D scanning systems. This is a great opportunity for someone mechanically inclined who enjoys hands-on technical work and wants to grow into an advanced metrology or engineering role. Key Responsibilities Process scanned data and compare geometry to CAD models and blueprints using Zeiss Inspect. Support creation of dimensional inspection reports following ISO17025 procedures. Learn to interpret blueprints and GD&T to verify part conformance. Maintain cleanliness, calibration, and operational readiness of scanning and computer equipment. Work closely with senior engineers and technicians to improve workflows and gain proficiency. Requirements Basic understanding of mechanical concepts, measurement, or blueprint reading. Strong attention to detail and willingness to learn new metrology technologies. Basic computer proficiency (Microsoft Office, file management). Prior experience with CAD, 3D printing, or machining a plus. Ability to follow written procedures and work accurately with minimal supervision. Must be a U.S. person (per ITAR regulations). What We Offer On-the-job training with Zeiss Inspect / GOM Inspect and 3D optical scanning systems. Growth opportunity into advanced inspection or engineering roles. Competitive pay, benefits, and a clean, technology-driven work environment. Be part of an ISO17025-accredited team supporting world-class aerospace and power generation companies.

Computer-Aided Inspection Technician (Entry Level) UNEW, Inc. , formerly ETS Power Group, Inc., is an ISO-certified provider of dimensional inspection services supporting aerospace, industrial gas turbine, and precision manufacturing industries. We use advanced optical scanning systems and Zeiss Inspect software to ensure the highest accuracy in component verification. As a Computer-Aided Inspection Technician , you'll learn to perform dimensional inspections using Zeiss Inspect (formerly GOM Inspect) software and high-precision 3D scanning systems. This is a great opportunity for someone mechanically inclined who enjoys hands-on technical work and wants to grow into an advanced metrology or engineering role. Key Responsibilities Process scanned data and compare geometry to CAD models and blueprints using Zeiss Inspect. Support creation of dimensional inspection reports following ISO17025 procedures. Learn to interpret blueprints and GD&T to verify part conformance. Maintain cleanliness, calibration, and operational readiness of scanning and computer equipment. Work closely with senior engineers and technicians to improve workflows and gain proficiency. Requirements Basic understanding of mechanical concepts, measurement, or blueprint reading. Strong attention to detail and willingness to learn new metrology technologies. Basic computer proficiency (Microsoft Office, file management). Prior experience with CAD, 3D printing, or machining a plus. Ability to follow written procedures and work accurately with minimal supervision. Must be a U.S. person (per ITAR regulations). What We Offer On-the-job training with Zeiss Inspect / GOM Inspect and 3D optical scanning systems. Growth opportunity into advanced inspection or engineering roles. Competitive pay, benefits, and a clean, technology-driven work environment. Be part of an ISO17025-accredited team supporting world-class aerospace and power generation companies.

Job DescriptionBenefits: 401(k) 401(k) matching Health insurance Paid time off IT Systems Administrator Employment Type: Full-time, Exempt About AMPERA AMPERA is redefining clean, sovereign energy with compact, ultra-safe nuclear systems that power AI, industry, and defense with zero emissions and unmatched reliability. Our modular micro-reactors combine the best of fusion and fission to deliver scalable, deployable, and inherently safe energy anywhere from AI data centers to remote or defense operations. As a fast-growing company, AMPERA blends the agility of a startup with the ambition of a global energy innovator. Joining us means becoming part of a bold mission to revolutionize how the world generates power through advanced nuclear and manufacturing technologies. Position Overview We are seeking an experienced IT Systems Administrator to design, implement, and maintain AMPERAs IT infrastructure. This role is ideal for a proactive, hands-on professional who can architect secure, scalable systems and ensure optimal performance across our engineering, manufacturing, and office environments. Youll help shape the digital foundation of a high-tech organization advancing next-generation clean energy. Key Responsibilities Design, configure, and maintain secure wired and wireless networks, firewalls, and VPNs. Manage low-voltage contractors and network hardware installations. Administer cloud and on-prem storage, backups, and access control systems. Procure and configure high-performance laptops and workstations. Deploy software updates, monitor licensing, and manage endpoint security. Implement cybersecurity policies and ensure compliance with CMMC, NIST 800-171, ITAR, and GDPR. Provide user support, troubleshoot issues, and train staff on IT best practices. Maintain accurate system documentation and network diagrams. Recommend and implement continuous improvements to IT systems and policies. Qualifications 35 years of experience as a Systems or Network Administrator. Strong technical knowledge of networking, virtualization, and security tools. Experience managing Windows, mac OS, and hybrid environments. Familiarity with Active Directory, Azure, and MDM systems. Working knowledge of compliance standards (CMMC, NIST, ITAR). Excellent troubleshooting, communication, and organizational skills. Preferred: Experience in engineering, defense, or manufacturing settings. What We Offer Competitive salary ($90,000 $130,000, depending on experience). Comprehensive benefits package, including healthcare, dental, vision, and 401(k). Opportunity to build and scale IT systems from the ground up in a high-growth tech environment. A collaborative, mission-driven culture where technology drives innovation and impact. Significant career growth potential as AMPERA expands nationally and globally.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities SUMMARY: Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Maintains existing IT standards and best practices. * Analyzes data to identify trends requiring modifications / additional IT standards and best practices. * Assists systems / networking team. * Provides tier 3 support for complex technical issues. * Delivers training, support and mentoring to IT Service Tech I & II. * Administers Service Desk work orders for quality assurance. * Leads projects to successful completion. * Provide exemplary guest service to internal and external guests. * Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software. * Determines the true nature and scope of an issue utilizing established troubleshooting procedures. * Provide support and training to users within established guidelines. * Collaborates with IT team members to insure efficient operation of Seminole Gaming technology. * Follows established Work Flow processes for Service Desk, task assignments and escalations. * Completes assignments within established SLA's and project deadlines. * Communicates system issues and incidents to impacted parties as instructed by task leads/department head. * Performs and documents duties according to established operational policies and procedures (SOP). * Adheres to defined SOPs, departmental, property and organizational policies. * Must be available to work different shifts including nights, weekends and holidays. * Other duties as assigned. Qualifications Skills & Experience Requirements: * Minimum 3 years in a technical support role and bachelor degree in Information Technology or industry equivalent. * Technical certifications or industry equivalent required. * Professional written and verbal communications skills. * Friendly and service-oriented. * Able to work any shift. * Able to work in isolation for a full shift. * Current Driver's License and reliable transportation. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Must adhere to the Seminole Tribe's Policies and Procedures. * Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software * Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues. WORK ENVIRONMENT: * May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen For a listing of all opportunities at Seminole Gaming, please go to ********************** Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Job Description Role Description: The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards. Responsibilities: 1. Installation & Setup: Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment. Mount and secure devices, wiring, and components in accordance with safety standards. Ensure systems are properly connected, calibrated, and operational. 2. Maintenance & Troubleshooting: Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality. Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring. Respond to service calls and emergency repairs in a timely and efficient manner. 3. System Testing & Calibration: Conduct tests to ensure systems are functioning according to specifications. Calibrate and fine-tune systems to optimize performance. Perform software and hardware updates as required. 4. Documentation & Reporting: Maintain accurate records of installations, maintenance activities, repairs, and system configurations. Provide reports on project progress, maintenance schedules, and system performance. Document any system malfunctions and repairs made. 5. Compliance & Safety: Follow all relevant safety procedures and codes while working on low-voltage systems. Ensure all work complies with local, state, and national electrical codes and regulations. Maintain a clean and organized work area, ensuring safe handling of equipment. Qualifications: High school diploma or equivalent (Associate's degree or technical certification in a related field preferred). Proven experience with low-voltage systems, electrical systems, or ITS technologies. Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment. Familiarity with relevant electrical codes and safety standards. Ability to read and understand blueprints, wiring diagrams, and technical manuals. Strong troubleshooting and problem-solving skills. Good communication skills and ability to work as part of a team. Valid driver's license (for traveling between job sites). Why us: Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc. Opportunities for professional growth and development. Chance to work on exciting and impactful projects. A commitment to safety and innovation. Supportive and experienced leadership team. Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.