Dynamic PC Support Techician
Help desk analyst job in Portland, ME
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Computer Field Tech Position-Portsmouth, NH
Help desk analyst job in Portsmouth, NH
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
IT Helpdesk Specialist
Help desk analyst job in Yarmouth, ME
Description The IT Helpdesk Specialist provides tier one phone support for Tyler's employee computing needs. The ideal candidate will have a strong customer service focus, with prior general Information Technology knowledge of computer systems, software, and applications. The candidate should be self-directed, detail-oriented, quick to learn new technologies, and be able to handle multiple tasks simultaneously. Primary work hours are between 8 AM and 5 PM, with hours of operation between 8 AM and 8 PM ESTResponsibilities
Provide end-user support for Tyler's internal customers via telephone, email, remote control, and in-person.
Maintain a high level of courteous customer service at all times
Respond to emails, phone calls, and instant messages from Tyler employees requesting help with computer-related issues
Learn the functions and back end of Tyler's applications and corporate software so you can walk users through the steps to troubleshoot their issues or train them on processes
Aid the management team in conceptualizing updates and upgrades that will enhance Tyler's employees' experience
Qualifications
Associate's degree in computer science or equivalent experience/certification
Demonstrated or previous experience installing, configuring, and supporting operating systems, PCs, printers, and other hardware with entry-level knowledge of networking as well.
Ability to prioritize and complete multiple tasks in a fast-paced, technical environment
Excellent customer service, organizational, interpersonal, and communication skills
Prior phone/customer service experience is key
Ability to work independently and in a team environment
Demonstrated ability to maintain a positive, professional attitude
Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.
Auto-ApplyHelp Desk Technician
Help desk analyst job in Portland, ME
Job Details Portland Office - Portland , ME Full TimeDescription
Verrill is actively reviewing resumes for a Help Desk Technician in our Portland Office in Maine. As one of New England's top full-service law firms, we are interested in hiring talented individuals to join our team. Verrill offers a competitive salary and benefits package, as well as a supportive work environment in which our employees can grow and prosper both professionally and personally.
This full-time, non-exempt position will be the primary point of contact for assigned applications and systems, including hardware and software issues. Responsibilities may include application operation and troubleshooting, document processing assistance, technical research, configuring and troubleshooting hardware, and audio/video equipment support. This position includes training of attorneys and professional staff, either one-on-one or as an instructor in our internal technical training program when appropriate. Previous help desk experience is preferred.
The ideal candidate will have advanced computer skills (including Word, Excel, and PowerPoint), strong organizational skills and the ability to learn independently. A college degree in computer science, information technology or related field is preferred. A commitment to providing superior customer service is essential. Candidates must enjoy problem solving and working with others to find effective solutions to computer related issues. Previous law firm experience is a plus.
Applications will be reviewed in the order they are received, and the position will remain open until filled. Need help applying? Please contact the Talent Acquisition Team.
Verrill is an Equal Opportunity Employer.
We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
26-025 Public Safety Systems IT Technician, Full-Time
Help desk analyst job in Dover, NH
The City of Dover Information Technology Director is looking to fill the position of Public Safety Systems IT Technician.. This position is responsible for performing highly responsible work supporting and maintaining the operation of the municipal public safety information systems. Position supports the reliability, integrity and accuracy of public safety systems. This includes the client support of computer-aided dispatch (CAD) and records management (RMS) desktop and mobile applications. A strong knowledge of Windows client and mobile device operating systems is required. Knowledge of networking, including radio and cellular communications, is preferred. Secondary support of body worn cameras. Secondary contact for public safety collaboration with outside public safety vendors
This is a full-time, 40 hour per week, non-exempt position. Hourly rate is $26.26 to $38.03. Position is open until closed.
DUTIES AND RESPONSIBILITIES (Except as specifically noted, the following functions are considered essential to this position. The listed examples may not include all duties found in this class):
1. Maintenance and support of current municipal public safety information systems, with a focus on CAD/RMS client systems, including desktops, mobile devices and client applications.
2. Troubleshoot, escalate network and communications issues related to public safety. Work to ensure communications are resilient, clear and secure.
3. Tracking, management and evaluation of reactive service calls to clients using public safety systems.
4. Ability to learn and provide feedback on work processes for assigned public safety systems. Collaborate with municipal employees and vendors to find efficiencies and service improvements within those processes.
5. As liaison between public safety employees and vendors, learn how employees interact with public safety applications and continuously update that knowledge set. Assist employees in verbalizing application limitations and seek solutions within the Office of Information Technology and with vendors.
6. Available after-hours (outside Monday - Friday 8am - 4pm and holidays) during critical network outages or for pre-scheduled information technology systems maintenance, as needed.
7. Professional Development. Evaluate trends in information and telecommunication technology for public safety and make recommendations to Deputy Information Technology Director regarding appropriate hardware, software and system needs. Attend conferences and other education meetings and review professional literature to keep current on modern trends and practices.
8. Maintain Criminal Justice Information Services (CJIS) certification. Follow Health Insurance Portability and Accountability Act (HIPAA) compliance standards to protect the privacy and security of health information.
9. Exercise discretion and maintain appropriate confidentiality concerning municipal related matters.
10. Perform or assist subordinates in performing duties; adjusts errors and complaints.
11. Seek information from the Director of Information Technology regarding questions of procedures and information related to municipal information technology and telecommunication systems.
12. Maintain familiarity with and execute safe work procedures associated with assigned work.
13. Attend to many items requiring attention simultaneously and/or in sequence.
14. Perform other related duties as required. i.e. body worn camera, dispatch, apparatus systems support.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Well-developed skills to troubleshoot, prioritize, escalate and find technical solutions quickly and effectively, often using online and vendor resources; Extensive knowledge of client and mobile device hardware and operating systems. Experience with CAD/RMS applications. Knowledge of GIS systems and geospatial data mapping and analysis. Knowledge of networking and communications, including firewalls, switches, VoIP, radio, wireless and cellular, equipment. Knowledge of the capabilities and requirements of public safety information technology equipment; Knowledge of the principles and techniques of systems documentation and change management; Knowledge of the functions and organization of municipal government, Incident Command System (ICS), National Incident Management System (NIMS). Demonstrated ability to plan, organize, document, train and collaborate with work of others; ability to make accurate arithmetic calculations; demonstrated oral and written communication; ability to maintain electronic and written records and prepare reports. Ability to maintain effective working relationships with public safety management team and employees, Dover and State of NH information technology colleagues and public safety vendors and to deal with service problems courteously and tactfully. Ability to prepare and deliver oral and written reports in work meetings.
EDUCATION/LICENSURE/CERTIFICATION REQUIREMENTS: Graduation from a college/university with an Associate's degree or higher in Computer Science, Information Technology, or a closely-related field, plus at least two years progressively responsible experience in information systems management, support, or related information systems work; OR any equivalent combination of education and experience which demonstrates possession of required knowledge, skills and abilities. Must maintain valid motor vehicle operator's license. CSI InfoShare, Microsoft Windows server, SQL server, ESRI ArcGIS Enterprise, Cisco, Motorola, Cambium and other Information System specific certifications preferred.
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Help desk analyst job in Portland, ME
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Help Desk Technician I
Help desk analyst job in Gorham, ME
This role will work out of our Gorham, ME headquarters and provide remote and on-site help desk support to end-users for 80 locations across Maine, New Hampshire, and Vermont. The key job responsibility of all Information Technology employees is to provide excellent customer support to all agency technology users. This employee provides technical support for users and maintains computer equipment.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
* Utilizes Information Technology Service Management software to track Help Desk tickets and determine the best solution based on the issue and details provided by customers.
* Serves as tier 1 support providing technical assistance via phone, email, or in-person to users on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, accessories, and software
* Uses remote access software to provide technical support to end users
* Coordinates with vendors for ordering new IT equipment and procuring replacement parts for faulty IT equipment
* Provides weekly status reports the IT Support Manager
* Attends and participates in assigned meetings
* Performs quality assurance checks and follows up with customers on all issue resolutions performed
* Utilizes Active Directory to create or disable user accounts as required
* Performs hardware/software installations as assigned
* Performs preventative maintenance on computer hardware and accessories according to scheduled time frames
* Builds and repairs computer hardware as required
* Supports IT projects by staging equipment and resources as required
* Follows best practice change management procedures for network and database systems
* Provides night and weekend on-call support as scheduled
* Escalates unresolved issues to the appropriate IT support staff as necessary
* Provides clear and timely communication to IT department employees and customers
* Advances professional and technical knowledge by attending workshops, reviewing professional publications, obtaining industry certifications, and participating in professional societies
* Other duties as assigned
MINIMUM QUALIFICATIONS:
* High school diploma/GED required
* A+ certification required
* Working knowledge of computer systems, hardware, and software
* Strong communication and problem-solving skills
* Valid driver's license with a satisfactory driving record
* A criminal background check that meets Agency standards
PREFERRED QUALIFICATIONS:
* 1+ years experience in providing help desk-level support
* Associate degree or equivalent experience
* Microsoft Windows administration experience
HelpDesk Specialist I
Help desk analyst job in Lewiston, ME
Job Description
Geiger, a leader in promotional products, is seeking a Helpdesk Specialist I to join our IT Team. The ideal candidate will have a positive attitude, strong multi-tasking ability, and outstanding customer service skills. This role provides support to end-users locally and remotely for PC, Mac, server applications, and hardware. Responsibilities include interacting with network services, vendor partners, and/or application development teams to restore service and resolve core issues. The specialist may simulate or recreate user problems, recommend system modifications, and maintain current and emerging technical skills.
Key Responsibilities:
Provide helpdesk technical support and apply continuous improvement tools and concepts.
Support desktop software, operating systems, and PC hardware for associates and sales partners.
Deliver technical assistance via in-person, phone, email, and social media.
Diagnose and resolve hardware/software issues; research user questions and advise on actions.
Follow standard help desk procedures, log interactions, and escalate issues as needed.
Prioritize urgent situations, track problems/requests, and document resolutions.
Stay updated on system changes and perform technical research or consult with operations.
Resolve user challenges including remote PC access and guidance.
Assist with software configuration and installation.
Address virus/spyware issues and create instructional guides.
Perform other duties to ensure efficient technical support.
Education & Experience:
Equivalent to two years of specialized technical training in Information Technology.
One year of relevant experience or a combination of education, experience, and training.
Competencies & Skills:
Comprehensive IT support for desktop software, operating systems, and PC hardware.
Effective technical assistance across multiple communication channels.
Efficient diagnosis and resolution of technical issues.
Accurate guidance through research and adherence to help desk procedures.
Staying current with system updates and assisting with software tasks.
Physical, Mental & Environmental Requirements:
Physical: Prolonged sitting, typing, and computer use; answering phones and emailing.
Mental: Ability to concentrate, pay attention to detail, multitask, and manage time.
Environmental: Indoor office setting; use of standard office equipment; interaction with team members and occasional customer contact.
Certification: None required
Supervisor Responsibilities: None
Geiger is an Equal Opportunity / Affirmative Action Employer
On-Call IT Field Technician - Portland-South Portland, ME - Hiring Now
Help desk analyst job in Biddeford, ME
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
Computer Security Systems Maintenance Technician- Portland ME
Help desk analyst job in Portland, ME
Join Sentrillion and play a critical role in enhancing computer security systems through cutting-edge computer security systems in Portland ME regional area. This position offers an exciting opportunity to work on innovative projects that directly impact security landscapes. You will collaborate with talented professionals who share a commitment to excellence and integrity, fostering an environment where your skills and ideas will thrive.
Embrace the chance to push boundaries in technology while contributing to high-performance outcomes that ensure the safety and security of our nation. This is your opportunity to make a meaningful difference in a forward-thinking company that values customer focus and professional growth. Apply today and be part of something greater!
Sentrillion: Our Story - Let us introduce ourselves Cntrl-click-
Here
For nearly a quarter of a century, we have been helping secure America's borders and safeguard national assets through integrated technology solutions. We develop strategies and implement solutions that increase safety and security, save time, decrease cost, and improve outcomes. We are also committed to being a good corporate citizen and helping improve the communities in which we live and work by partnering with community organizations and volunteering. A right-sized organization, we are big enough to protect the perimeter of the country, yet small enough to rapidly respond to customer needs.
What it's like to be a Computer Security Systems Technician
As a Computer Security Systems Technician at Sentrillion you can expect a dynamic daily routine centered on ensuring the seamless deployment of cutting-edge security solutions. Your day will begin with reviewing project plans and schedules, followed by collaborating with team members to assess installation requirements. You'll be responsible for executing system installations, configuring software, and conducting thorough testing to guarantee optimal functionality. Regular troubleshooting and maintenance activities will be essential, including responding to customer inquiries effectively. Full benefits package available which includes health insurance, dental and vision coverage, life insurance options, accidental death, and dismemberment insurance, long and short-term life insurance, health care flexible spending account, dependent care flexible spending account, 401(k) plan, education reimbursement, training and certificate reimbursement and paid vacation, holiday, jury duty, bereavement, and military leave.
Additionally, you will participate in ongoing training sessions to stay up-to-date with the latest technologies and industry best practices. Communication with both internal teams and external stakeholders will be key, as you'll provide regular updates on project status and address any challenges encountered during installations. This role will enhance your skill set while contributing to critical national security efforts.
What we're looking for in a Computer Security Systems technician
To excel at this position with Sentrillion you will need a robust set of skills. Strong problem-solving abilities are crucial, as you will frequently encounter challenges that require innovative solutions. A solid understanding of computer networking concepts will be essential for effective system installations and configurations.
Additionally, attention to detail is paramount to ensure that installations meet security specifications and operational requirements. Effective communication skills will aid in collaborating with team members and addressing customer inquiries, while project management skills will help in organizing tasks and adhering to deadlines. A willingness to learn and adapt is vital in an ever-evolving security landscape, as well as a commitment to maintaining the highest standards of integrity and excellence.
Combining these skills will enable you to contribute significantly to Sentrillion's mission of enhancing national security.
Connect with our team today!
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
Sentrillion is an EEO Employer / Protected Vet / Disabled
IT Technician
Help desk analyst job in Portland, ME
As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work.
As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures.
The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours.
Key Responsibilities
Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests.
Providing First and Second Line support for software and hardware fault resolution.
Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager.
Deployment of new hardware and software assets based on the IT department standards.
Ensure regional site documentation is accurate and up to date at all times.
Deployment new assets in line with the company's hardware refresh policy.
Remote support using software support tools, telephone, or desk side support.
Escalation of incidents to line management as required.
Interaction with Incidents and requests in the helpdesk call handling system.
Use existing procedures to solve routine or standard problems.
Research and discover new technology solutions.
Evaluate and recommends methods and tools for streamlining and improving the established IT processes.
Competencies
Strong Technical Aptitude
Strong Customer Service
Strong Problem Solving
Learning Agility
Flexibility
Results Focused
Self-Starter
Work independently
Behavior and Values
(D) Dedication - committed to delivering excellence
(E) Enjoyment - enthusiastic and results driven
(C) Courage - able to take calculated risks
(H) Honesty - honesty and integrity
(R) Relationships - team player
(A) Ambition - willing and able to go the extra mile
Skills
Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure
Qualifications
Prefer 5 years hands on IT experience within a mid-sized corporate environment.
Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.).
Knowledge and Experience - Essential
Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune
Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems
VMWare vSphere vCenter
Avaya IPOffice Server Edition and SIP devices
Networking (Demonstrable TCPIP knowledge, DNS, DHCP)
Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN)
Trend Micro Antivirus
Cisco ASA/Firepower and UmbrellaDNS
Malware remediation
HelpDesk systems
Knowledge and Experience - Desirable
Seasoned IT Technician with experience in both large and small environments
Passion for learning new technologies
Experience working within an international company
Cloud based solutions experience
Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools
Additional Details
Occasional travel may be required
Auto-ApplyInformation Technology Intern
Help desk analyst job in South Portland, ME
Change the world. Love your job. As an Information Technology Intern you will work within the Information Technology Solutions organization to support providing the applications that will drive business growth, agility, innovation, process excellence, customer experience & global reach for TI. IT Solutions is strategically positioned to be the engine for TI's growth. The organization supports TI's applications and technology infrastructure for the company's critical design, sales, manufacturing, finance, operations and security functions.
When you join the IT Service organization, you will broaden your perspective and learn the IT organizations and cultures and build a strong network and develop cross functional skills. You will gain exposure by having meaningful, production release assignments from the start, because nothing beats real-world experience.
Application developer:
Support the design, construction and implementation phases of a system and or upgrade project
Apply skills to help solve problems for various business partners:
Equipment automation and robotics
Process and Equipment Engineering support projects
Manufacturing Command Center and/or Factory Scheduling
Use software development, programming (C#, SQL) and/or scripting skills in Unix or Windows environment and using SQL Server database system in the backend
Team development environment utilizing Bitbucket/Git, JIRA and Confluence tools
Put your talent to work with Texas Instruments!
Texas Instruments will not sponsor job applicants for visas or work authorization for this position.
Qualifications
Minimum Requirements:
Currently pursuing a bachelors degree in Computer Science, Computer engineering, Data Science, Data Engineering, AI, Machine Learning, and Software Engineering
Cumulative 3.0/4.0 GPA or higher
Basic understanding of web development, programming (C, C++, Java, Perl, Python, R, SQL) and scripting
Basic understanding of Networks, Operating systems (Windows, Unix) and Databases
Preferred qualifications:
Ability to establish strong relationships with key stakeholders critical to success, both internally and externally
Strong verbal and written communication skills
Ability to quickly ramp on new systems and processes
Demonstrated strong interpersonal, analytical and problem-solving skills
Ability to work in teams and collaborate effectively with people in different functions
Ability to take the initiative and drive for results
Strong time management skills that enable on-time project delivery
Auto-ApplyIT Support Engineer & Dedicated Onsite Technician Level 1
Help desk analyst job in Windham, ME
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
About Us
Ion Networking is a fast-growing managed IT service provider dedicated to delivering top-tier technology solutions to businesses. We pride ourselves on our commitment to exceptional customer service and cutting-edge IT support. We are also proud to be an Employee Stock Ownership Plan (ESOP) company, which means every team member is also an employee-owner. As an ESOP, our employees directly benefit from the companys success, fostering a collaborative and rewarding work environment where every individuals contribution truly matter.
Job Summary
As an IT Support Engineer Level 1, you will be the first point of contact for users experiencing technical issues. Your role will focus on troubleshooting, maintaining, and supporting hardware, software, and network systems. You will play a critical role in ensuring smooth IT operations for our clients by responding to service requests, managing system integrity, and assisting in IT projects.
In addition to being part of our MSP team and supporting our full client base, this role will specifically be hiring for a dedicated onsite technician for one of our larger clients two days per week. You will act as the dedicated onsite helpdesk support technician for the site, working closely with end users while having the full backing of our engineering team and support tools.
Key Responsibilities
Provide first-line support for hardware, software, and network-related issues.
Install, configure, and upgrade hardware and software components.
Troubleshoot and repair computers, peripherals, and network devices.
Assist with system upgrades, patches, and security software installations.
Maintain and update IT documentation, including client environments and configurations.
Monitor and support backup operations to ensure data integrity.
Collaborate with clients to diagnose and resolve technical issues efficiently.
Log all work in a ticketing system to track issue resolution and time management.
Escalate unresolved issues to higher-level support when necessary.
Perform on-site technical support and installations as required.
Establish and maintain strong working relationships with colleagues and clients.
Technical Responsibilities
User & Account Management: Support user account setups, resets, and permissions.
Security & Protection: Assist with security tools, manage access, and ensure system protection.
Remote Management: Utilize IT support tools to provide remote assistance.
Backup & Disaster Recovery: Deploy and monitor data protection solutions.
Networking & Security: Configure and troubleshoot network devices, assist with firewall setups.
Email & Communication Security: Assist in email filtering, troubleshooting, and user management.
IT Documentation: Regularly update technical documents and client records.
Hardware & Software Support: Install, upgrade, and troubleshoot workstations, servers, and software.
Qualifications & Requirements
Education: High School Diploma or equivalent required; IT certifications (A+, CCNA) are a plus.
Experience: 1+ years of experience in IT support, network maintenance, or a related field.
Technical Skills: Familiarity with Windows operating systems, Office 365, and basic networking.
Soft Skills: Exceptional communication, strong problem-solving abilities, and outstanding customer service skills.
Interpersonal & Client Relations: Ability to build rapport and maintain strong relationships with clients.
Communication Skills: Ability to explain complex technical concepts in a clear and understandable manner to non-technical users.
Multitasking Ability: Must efficiently manage multiple tasks and client interactions simultaneously.
Teamwork: Strong collaborative skills and ability to work in a dynamic team environment.
Physical Requirements: Ability to lift and carry equipment up to 50 pounds, work in server rooms, and travel to client locations as needed.
Other Requirements: Valid drivers license and reliable transportation.
Why Join Us?
Employee Ownership: As an ESOP, you have a direct stake in the companys success.
Retirement Benefits: 401(k) plans with company contributions.
Healthcare Coverage: Comprehensive healthcare plans for employees.
Professional Development: Reimbursement for approved certifications and training.
Work-Life Balance: Paid vacation and holidays (full schedule provided upon job offer).
Career Growth: Opportunities to develop technical skills and advance in the company.
Supportive Environment: A dynamic team culture that values collaboration, continuous learning, and innovation.
Trade Operations Senior Support Specialist
Help desk analyst job in Portland, ME
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
TD Wealth
Job Description:
The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and operational excellence.
Depth & Scope:
* Provides oversight of trading rules and system configurations in the Pershing Platform to ensure accurate and compliant trade processing
* Manages and oversees regulatory reporting requirements, including but not limited to CAT, CAIS, TRACE, and other mandated reporting obligations.
* Ensures adequate staffing levels and resource allocation to handle live trading orders efficiently and meet service level standards
* Supervises and participates in the review and release of flagged live orders, acting as a dual control for higher-risk transactions to mitigate operational and market risk
* Reviews and grants approvals for trade exceptions and non-standard transactions
* Maintains oversight of key risk metrics and escalate issues as necessary to senior management
* Leads the development, maintenance, and enhancement of policies, procedures, and desk-level controls to comply with regulatory and firm requirements
* Acts as the regulatory change management lead, assessing and implementing required changes to processes, systems, and reporting in response to new or amended regulations
* Partners with Compliance, Risk, Technology, and other business units to ensure trading activities align with internal standards and external regulatory expectations
* Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness and operational excellence
* Assists in identifying, investigating and resolving trade errors by coordinating with advisors and support teams, helping to minimize financial exposure and prevent reoccurrence
Education & Experience:
* An undergraduate degree in a relevant field is preferred however candidates with significant directly related professional experience will also be considered.
* 5+ years industry experience
* Series 7 and 24
OCC:
* This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA.
* Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA.
* Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Occasional
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Occasional
* Crawling - Never
* Climbing - Never
* Reaching overhead - Occasional
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyAssociate Automation & Manufacturing Execution Systems (MES) Support Specialist
Help desk analyst job in Portsmouth, NH
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
Job Summary
The Associate Automation & Manufacturing Execution Systems (MES) Support Specialist will focus on supporting internal customers who use Syncade and DeltaV. This role is also responsible for assisting in performing tasks associated with the creation, maintenance, and upkeep of the Syncade and DeltaV Systems.
* Shift Schedule: The shift schedule is from 6pm-6am on a rotating schedule each week *
What you will get
* Competitive salary and comprehensive benefits package
* Opportunities for career growth and development
* Supportive and inclusive work environment
* Access to cutting-edge technology and tools
* Flexible work schedule with rotating shifts
* Collaboration with experienced professionals
* Contribution to impactful life sciences projects
What you will do
* Troubleshoot Syncade and DeltaV systems to resolve issues
* Support floor activities to ensure successful process completion
* Collaborate with supervisors to update logic and batch records
* Assist production via Helpdesk with technical support
* Perform testing and validation for system changes
* Manage user accounts and system maintenance tasks
* Analyze material data from SAP and integrate into systems
What we are looking for
* Associate's Degree in science-related discipline, Bachelor's Degree is preferred or Equivalent Experience
* 1+ years of experience in biotech or related environment
* Basic knowledge of Controls and MES software
* Strong written and verbal communication skills
* Ability to work effectively in teams and independently
* Analytical thinking and problem-solving abilities
* Willingness to learn and adapt in a dynamic setting
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if it is not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Auto-ApplyIT System Administrator
Help desk analyst job in Rochester, NH
Job Requirements
Why work for us?
Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!
Job Responsibilities:
The IT Site Support Administrator is a technical position within the IT organization. This position is responsible for maintaining the design, integrity and performance of the IT Systems. As a member of the IT Operations team and the technical service desk, this individual will play a key role in the delivery of high quality support and exceptional customer satisfaction
Reporting directly to the IT Site Operations Manager, the incumbent is required to work independently with minimal supervision. This position is a customer facing role that interacts with people at every level of the organization providing support services, contributing to continual development and assisting in the deployment of global IT Infrastructure and Operations initiatives.
Key Responsibilities
Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions
Isolate/troubleshoot network connectivity issues.
Respond to and provide accurate incident resolution and service request management within established SLA
System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools
Manage and verify integrity of backups and restores of Company data.
Identify and mitigate potential areas of risk
Contribute to knowledgebase and process archives through technical documentation
Sustain state-of-the-art awareness to technologies that benefit the organization and its goals.
Participate in Divisional and Global Infrastructure implementation projects
Availability to participate in On Call Rotation 1x/month - Triage / Troubleshoot all Emergency issues in accordance with the critical response process.
Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative
Train users in best practice usage of IT in line with documentation and procedures
Work with internal and external partners
Education, Experience, Skills and Abilities
Bachelors | Associate Degree preferred
5+ years of equivalent experience in IT support functions.
Clear understanding of networking principles and the ability to isolate and resolve issues (LAN/WAN).
In-depth experience in a Microsoft-based environment (Active directory and Windows)
A strong knowledge of IT Infrastructure, security, systems and applications
Self motivated with a sharp attention to detail
Knowledge of IT Operations, processes and best practices
Possesses excellent self-management, interpersonal communication and organizational skills with a strong commitment to a TEAM environment.
Ability to easily adapt to and learn new technologies
Strong customer service skills with the ability to articulate clearly to a non-technical audience
Excellent verbal/written communications and listening skills.
Additional Education, Experience, Skills Preferred:
Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel, Azure, ERP, EDI, CAD/CAM Applications, Manufacturing/Automation
Auto-ApplyIT ERP Administrator
Help desk analyst job in Portsmouth, NH
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
The ERP Administrator/Technical Analyst is responsible for the administration, support, and enhancement of enterprise ERP systems, primarily IFS and Dynamics AX. The analyst will manage system updates, disaster recovery planning, data migration, and package delivery, while also supporting Linux and Windows server environments. The position involves cross-functional collaboration to analyze, design, test, and implement ERP solutions across business areas such as inventory, costing, manufacturing and accounting. Responsibilities include conducting audits, coordinating upgrades, and resolving complex infrastructure issues.
**Essential Duties and Responsibilities** may include the following. Other duties may be assigned.
+ ERP administration, troubleshooting and user support (IFS, Dynamics AX, Etc...)
+ Service updates
+ Disaster recover planning and testing
+ Package and delivery management
+ Data migration
+ Linux and Windows server patching and upgrades
+ Linux and Kubernetes experience
+ SQL and/or PL/SQL experience
+ Oracle DB experience a plus
+ Internal and external server audits
+ General ERP knowledge of inventory, costing, manufacturing, and accounting a plus
+ Conducts analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems (e.g., IFS, Dynamics AX, etc...) across functional areas
+ Develops test plans and protocols for evaluation of system performance
+ Conducts analysis of systems specifications and uses the latest analysis/diagramming tools to represent business/technical processes
+ Develops conversion and system implementation plans
+ Recommends changes in development, maintenance and system standards
+ Coordinates system upgrade activity
+ General Support - The position will have support responsibilities specific to the most complex network / infrastructure problems. Support will require troubleshooting malfunctions of network hardware and software applications, and security systems to resolve operational issues and restore services.
+ Good communication skills, written and verbal
+ Responds to emergencies as needed
+ Daily availability to include evenings and weekends when necessary to reach goals and deadlines.
**Computer Skills:**
+ Specialist knowledge and in-depth experience with the following applicable system:
+ ERP (IFS, Dynamics AX, etc...)(
+ Linux OS
+ Windows OS
+ SQL or PL/SQL
+ Oracle DB
+ Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.)
+ Support ticketing systems, change control methodologies and their importance to ITIL best practices
+ IT security concepts and best practices (e.g. Microsoft, Cisco, etc.)
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education and/or Experience:**
Bachelor's degree (B.S.) from four-year college or university in related field and/or 5+ years of directly related experience and/or training; or equivalent combination of education and experience.
**_** US Citizenship is required for this position. We are unable to hire individuals currently on a work visa or individuals who will require a work visa in the future. **_**
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
Dynamic PC Support Techician
Help desk analyst job in Portsmouth, NH
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Computer Field Technician
Help desk analyst job in Portland, ME
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Help desk analyst job in Portland, ME
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military