Help desk analyst jobs in Springfield, IL - 97 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Department Information Systems Title PC/Network Support Listed On 12/29/2025 Listed Until 4/30/2026 The Sangamon County Information Systems Department is accepting applications for a PC/Network support position. Responsibilities Successful applicant will be joining the County I.S. Operations team responsible for PC implementation/support and network support for 30+ county departments with 700+ users. Responsible for evaluation of user requirements, hardware/software selection, purchasing, implementation and ongoing support. Responsible for networking internal PC LAN's, IBM i, Remote Access Systems, and the Internet. Responsible for maintenance of PC's, operating system and applications; including installation and configuration of hard drives, printers, and other PC accessories. Responsible for usage of the cabling systems used for the network. Responsible as a backup for other miscellaneous duties such as; computer room operations, phone support, network user security, etc. Requirements Requires lifting of up to 50 pounds. Requires a valid driver's license to drive to the various County office locations. Requires ability to work at a high technical level independently and efficiently. Requires ability to plan, organize, and direct the projects assigned. Requires ability to develop procedures. Requires ability to communicate effectively both orally and in writing. Requires ability to establish and maintain satisfactory working relationships with coworkers, vendors, and County computer users. Requires employee to be a current resident or become a resident of Sangamon County within 6 months of employment. Skills Knowledge of set-up and installation of desktop computers, laptops, and tablets. Ability to troubleshoot hardware, software, and network problems. Knowledge of diagnosis and removal of virus/malware. Knowledge of Microsoft Office applications and ability to learn various applications. Possess good organizational and time management skills. Knowledge of TCP/IP, Routers, Wireless, and other networking devices. Knowledge of installation and troubleshoot printers and scanners. Knowledge of web browsers and plug-ins. Associates Degree or technical training in PC Networking or related field is desired. Experience in help desk work or a similar support role is a plus. Benefits Health, Dental, Life Insurance, Pension Plan, Deferred Compensation, Paid Vacation, Sick Time, and Personal Time. Starting salary $51,213 to $64,017. To be considered please submit your cover letter, resume, and three references to ********************** . Review of applications will begin immediately and continue until the position is filled. Further Info Sangamon County is an Equal Opportunity Employer.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I Division: Information Technology - Systems and Programming Union: IFT Salary: $4,865.00 monthly, commensurate with experience Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Responsibilities include, but are not limited to, the development of new Drivers programs, as well as enhancements and maintenance of existing Drivers programs and related sub-systems. Duties and Responsibilities: Assists in the planning, analysis, design, development, and support of Drivers programs of varying size and complexity; maintains sub-systems of a large Drivers Services processing system and understands integration points to make relevant modifications when necessary; hands-on technical experience using technologies including COBOL, CICS, and JCL is required; a strong working knowledge of DB2, SQL, and stored procedure experiences is also required. HTML, CSS, and XML interface development experience is preferred. Based on project specifications, utilizes applicable tools to design flowcharts, process models, and use cases in preparation for program development and testing. Assists in analyzing test results for the detection of technical programming errors. Assists in assessing and formulating strategies to improve efficiency of existing applications, maintenance, and enhancement processes. Prepares and modifies detailed programming documentation in accordance with established documentation standards. Responsible for test plan development, execution, and unit testing verification. Performs other duties as required or assigned. Minimum Requirements: Requires knowledge skill and mental development equivalent to the completion of one year of college, with Computer Science coursework or one and one-half (1.5) years of technical systems and/or programming experience. Hands-on technical experience using technologies including COBOL, CICS, and JCL is required. A strong knowledge of DB2, SQL, and stored procedure experiences is also required. HTML, CSS, and XML interface development experience is preferred. Requires the ability to lift and carry up to 50 lbs. Requires a valid Illinois Driver's License. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR vzt9XGDmJW

The IT Support Technician is responsible for all service and support needs for our customers. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IT Support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware Technical and support services for: Windows Server, Exchange, SQL, SharePoint, and other Microsoft-related technologies WAN and LAN connectivity, routers, firewalls, and security Disaster recovery solutions Remote access solution implementation (VPN, Terminal Services and Citrix) System documentation to include system reviews and recommendations. Communication with customers as required, e.g. keeping them informed of incident progress, notifying them of impending changes or agreed outages. Document internal processes and procedures related to duties and responsibilities. Enter all time in internal ticketing system. Driving duties include conveying materials, equipment, and staff to and from work sites. KNOWLEDGE, SKILLS, AND ABILITIES Ability to maintain a professional demeanor Adept in verbal and written communication Ability to diagnose technical issues, matching resources to these issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services Ability to evaluate situations and adjust to changing priorities Strong attention to detail and organizational skills QUALIFICATIONS Associates' degree in IT-related field or equivalent experience Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute) Candidates which have the following will have priority: Professional IT Certifications such as Microsoft MCP, MCSA, or MCSE; Citrix CCEA or CCIA; SonicWall CSSA; Cisco CCNA; or VMware VCP WORKING ENVIRONMENT 40 hours per week Primarily office environments, internal and customer premise Must be able to work overtime with and without notice. Willingness to travel to other Joink offices, industry conferences, etc. Must participate in On-Call Rotation PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds, and push/pull up to 75 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. OTHER DUTIES Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice. EEO STATEMENT Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Springfield, IL; remote Horace Mann We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. ********************************************************* keywords: position summary,integration and customization,troubleshooting and support,stakeholder collaboration,continuous improvement,education,experience,knowledge Solutions Delivery Overview: The IT Configuration Specialist II will perform maintenance on EAM and ITSM platforms directed and suggest improvement opportunities. * Implement workflows, data models, dashboards, and reports to facilitate system usability and functionality. * With minimal guidance, manage user roles, permissions, and access control within enterprise EAM and ITSM systems. * Broaden knowledge of relational concepts that are used to model our environment. Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159 Responsibilities: Integration and Customization * Facilitate meetings with cross-functional teams to integrate EAM and ITSM systems with other enterprise applications, ensuring seamless data flow and accurate reporting. * Support the customization of system features and interfaces as needed to meet specific business requirements. * Assist with maintenance of documentation on configurations, integrations, and customizations for reference and compliance purposes. Troubleshooting and Support * Participate in activities related to identification, diagnosis and resolution of issues related to system functionality, performance, and integrations. * Assist in collaboration with IT support teams for problem management, ensuring documentation of root cause and follow up on mitigation tasks. * Assist in regular system audits and implementation of necessary adjustments to maintain system integrity and performance. Stakeholder Collaboration * Assist in facilitating collaboration with IT architects, project managers, and business stakeholders to gather requirements and translate them into technical configurations. * Assist in facilitating collaboration with owners of service modules (e.g., incident, service request, change management) to ensure cohesiveness across ITSM tool. * Assist in partnering with IT Disaster Recovery to ensure assets are kept current and are documented correctly. Continuous Improvement * Participate in system upgrade initiatives, ensuring smooth transitions and minimal disruption to business operations. Entity of type com.vizirecruiter.common.domain.model.Label with id: 20823 Entity of type com.vizirecruiter.common.domain.model.Label with id: 20824 Entity of type com.vizirecruiter.common.domain.model.Label with id: 18905 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1277 Requirements: * Bachelor's degree in Information Technology, Computer Science, or a related field. * 1-3 years of experience in configuring enterprise systems, particularly EAM and ITSM platforms (e.g., Ivanti, ServiceNow, BMC Remedy, LeanIX, etc.). * Strong knowledge of ITSM principles, enterprise architecture frameworks, and system integration techniques. * Experience with scripting and automation (e.g., Python, PowerShell) is a plus. Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 287

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

Posting Category: About UIS: Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves more than 4,000 students in 44 graduate and 56 undergraduate programs. You are encouraged to visit the university web page at ******************* Application deadline: 1/24/2026 Minimum Starting Salary: $16.00 per hour Summary: Child care assistants will work with children ages 6 weeks to age 5. They will work in cooperation with others to provide quality care and education to the children that we serve. Duties & Responsibilities: Assist teachers in planning and participation of appropriate activities that promote all areas of development in children. Assist teachers in the use of the center's assessment plan to compile written assessments of all children. Assist in the development of children's growth and development, as well as the learning in the classroom. Assist in the design and maintenance of a classroom environment that is child focused and will encompass all aspects of developmentally appropriate practice. Assist in the supervision of children in order to promote their health and safety. Maintain an awareness of the physical needs of the children and assist in ensuring that they're met as well as individual health concerns. Communicate any concerns to the lead teacher and/or the Director. Greet parents and children upon arrival and maintain daily communication and cooperation between teachers, parents, and administration. Work cooperatively with the center Director, teachers, staff, and UIS administration. Be a mentor and positive role model. Remain sensitive to the needs of both parents and children, and respect the diversity reflected in families including the use of ethical guidelines. Assist in the completion of and compliance with all required paperwork. Assist with the care and maintenance of the classroom, equipment, and materials. Perform other duties as assigned. Participate in scheduled staff meetings and/or services, working cooperatively with others. Complete all required annual continuing education hours. Minimum Qualifications: High School Graduate Preferred Qualifications: Minimum of 60 college credits, with at least 6 related to Child Development/Education. Physical Demands: Standing : Frequently Walking : Frequently Sitting : Frequently Lifting : Occasionally Carrying : Occasionally Pushing : Occasionally Pulling : Rarely Climbing : Rarely Balancing : Rarely Stooping : Occasionally Kneeling : Occasionally Crouching : Occasionally Crawling : Rarely Reaching : Occasionally Handling : Frequently Grasping : Occasionally Feeling : Frequently Talking : Frequently Hearing : Frequently Repetitive Motions : Frequently Eye/Hand/Foot Coordination : Frequently Taste/Smell : Occasionally Performing Manual Tasks : Frequently Working Conditions: Extreme cold : Rarely Extreme heat : Rarely Humid : Occasionally Wet : Occasionally Noise : Frequently Hazards : Occasionally Temperature Change : Rarely Atmospheric Conditions : Rarely Vibration : Rarely Travel Requirements: 0% Employment Policies and other information: UIS is an affirmative action/equal opportunity employer with a strong institutional commitment to recruitment and retention of a diverse and inclusive campus community. Women, minorities, veterans, and persons with disabilities are encouraged to apply. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility. The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with state and federal law. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment. This position is not eligible for benefits. Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. UIS employment in this role is not covered by Social Security, and instead, is covered by the State Universities Retirement System * You do not pay Social Security taxes and your earnings will not be on your Social Security record. (Your record will, however, show your Medicare wages.) * Your pension from the State Universities Retirement System may affect the amount of your: * Social Security benefit and * Social Security benefit as a spouse * Please Note: All postings close at 5:00pm CST on the posting close date.*

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

Information Technology SpecialistHeritage Behavioral Health Center - Decatur, Illinois Full-Time | Technical Support Role | On-Site Salary Range: $50,000-$66,000 depending on education and experience Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic serving individuals across Central Illinois. We believe every team member contributes to excellent patient care-including those who maintain and support our technology systems. We foster a supportive, collaborative work environment where staff grow professionally and take pride in helping others. Position Overview: Information Technology Specialist Heritage Behavioral Health Center is seeking a full-time Information Technology Specialist to join our IT team. The individual in this role will be the first point of contact for users experiencing technical issues. Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs. This role is ideal for someone who enjoys problem-solving, communicating with users, and ensuring smooth technology operations across the organization. Core ResponsibilitiesTechnical Support Serve as the primary support contact for staff experiencing issues with computers, software, networking, telephones, and other related technologies. Answer, evaluate, prioritize, and resolve help desk requests in a timely and professional manner. Document all reported problems, steps taken, troubleshooting results, and final resolutions. Software & Hardware Maintenance Install software, updates, and patches on agency computers. Maintain accurate documentation of software licensing, installations, and troubleshooting activities. Arrange vendor maintenance or escalation as needed. Training & User Support Train new staff on technology systems, software applications, and network access. Assist employees in effectively using Microsoft Office, Outlook, Zoom, browsers, and other agency-supported tools. Knowledge, Skills & Abilities Strong oral and written communication skills Detail-oriented with excellent project and time management abilities Ability to manage multiple tasks and prioritize effectively Experience with Microsoft Office products, Outlook, Zoom, and web browsers Customer-focused, patient, and able to translate technical concepts clearly Self-motivated and able to work independently or within a team Education & Experience High school diploma or equivalent (required) Experience working with various software applications preferred Hands-on experience with help desk functions, troubleshooting, or user support is desirable Valid driver's license, reliable transportation, and proof of automobile insurance required Why Join Heritage? Collaborative, team-oriented environment Opportunities for professional growth and learning Chance to support mission-driven work that impacts your community

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I - Vehicle Application Division: Systems & Programming Union: IFT Salary: Starting salary for full time is $4,865.00 monthly Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Performs independent systems analysis and review of application programs residing on a mainframe; develops system scopes and objectives and prepares detailed program specifications; as a team member assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Writes computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information. Accesses programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives, diagrams and flowcharts using VISIO software, design forms suitable for use on the Xerox laser printer, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies. Edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires elementary knowledge of accounting and statistical theories, methods and practices. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires ability to effectively participate in and profit from formal and in-service training programs. Requires ability to analyze data logically. Requires ability to maintain satisfactory working relationships with others. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires lifting and carrying up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR TGfbOu600R

Job Description Information Technology Specialist Clinton, IL | Full-Time | On-Site Heritage Behavioral Health Center, a mission-driven Certified Community Behavioral Health Clinic (CCBHC), is seeking an Information Technology Specialist to support clinical and administrative staff through reliable, secure technology services. What You'll Do Serve as first-line IT support for hardware, software, network, and mobile device issues Troubleshoot and resolve help desk requests; escalate complex issues as needed Support EHR systems, telehealth platforms, and healthcare applications Install, configure, and maintain software, updates, antivirus, imaging, and backups Train staff on technology systems and daily tools (Microsoft Office365 , Outlook, Teams) Assist with new system implementations and upgrades Support data security and compliance (HIPAA, 42 CFR Part 2) Maintain clear documentation and coordinate with IT vendors What We're Looking For High school diploma or equivalent (required) 2+ years of IT support experience (healthcare preferred) or 3+ years of clinical experience with strong technical skills Experience with help desk support, EHR systems, and endpoint devices Strong communication, organization, and problem-solving skills Certifications (CompTIA A+, Network+, M365, CHTS) a plus Valid driver's license, reliable transportation, and auto insurance Why Join Heritage? Collaborative, supportive team environment Opportunities for growth and learning Meaningful work supporting community behavioral health services Salary Range: $50,000-$66,000 depending on education and experience

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician II - Vehicles Applications Division: Systems and Programming Union: IFT Location: 501 S 2nd St, Springfield, IL - Sangamon County Salary: Range $5,703 to $10,843 - commensurate with experience Benefits: **************************************************** Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Performs work of an intermediate level of difficulty in independent systems analysis and review of application programs residing on a mainframe; may assist in system scopes and objectives and prepares detailed program specifications; assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Performs work of an intermediate level of difficulty in independent systems analysis and review of application programs residing on a mainframe; assist in writing computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information; access programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives and diagrams and flowcharts, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies; edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Understands and provides troubleshooting analysis on external input and output files or transactions involving non-IL SOS government agencies or private entities. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill and mental development equivalent to the completion of 1 year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires the use and understanding of appropriate methods, tools, applications, and processes. Requires the demonstration of a rational and organized approach to work. Requires sufficient digital skills for their role. Requires the ability to seek to identify learning and professional development opportunities. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires working knowledge of systems design and implementation, including the way programs are written, compiled and tested, the methods of operating computers, and the manner in which data is transcribed into a form suitable for reading by computers. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Required to lift, carry and push and pull up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military