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Help desk analyst jobs in Tulsa, OK - 133 jobs

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  • IT Helpdesk Coordinator

    Oklahoma State University 3.9company rating

    Help desk analyst job in Tulsa, OK

    The Helpdesk Coordinator accepts technical support calls to the IT Department and logs them in the Help Desk System. This position is responsible for troubleshooting and resolution of end-user hardware, operating system, software related problems as well as issues with voice communication. This position forwards technical support issues that cannot be addressed by the Help Desk to the appropriate technician. This position is responsible for report preparation, keeping track of tickets that remain open for too long, assisting prioritization of tickets, helping coordinate moves/new hires/clinic startups, assisting with requisitions for parts and equipment to keep desktop/infrastructure supplied, and provides general assistance to the IT Department employees. Education: High school or GED (Preferred) Experience: 3 - 5 years
    $32k-44k yearly est. Auto-Apply 60d+ ago
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  • Tier 1, IT Help Desk Support

    Centre Technologies 3.8company rating

    Help desk analyst job in Tulsa, OK

    We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required
    $48k-75k yearly est. Auto-Apply 36d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Help desk analyst job in Tulsa, OK

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-40k yearly est. 1d ago
  • Help Desk / DevOps Support Specialist

    Tech Partners 4.4company rating

    Help desk analyst job in Tulsa, OK

    Tech Partners is sourcing candidates for a full-time, on-premises Help Desk / DevOps Support Specialist role in Tulsa, OK. This is a long-term assignment with opportunities for either contract or direct placement. Compensation is $40-$50 per hour. Position Overview This role focuses on supporting a homegrown Point-of-Sale (POS) system and its associated development sandbox environment. The sandbox is used by developers to build and beta test updates, but it requires ongoing maintenance and cleanup. The specialist will serve as the bridge between IT support and development teams, ensuring the platform remains stable, secure, and efficient. Key Responsibilities Provide technical support for the POS platform and related systems. Monitor and maintain the developer sandbox environment, ensuring stability and cleanliness. Collaborate with developers to troubleshoot issues and optimize testing workflows. Document processes and contribute to knowledge base resources. Identify recurring issues and recommend improvements to sandbox management. Support end-user environments as needed, including hardware/software troubleshooting. Qualifications 5+ years of IT support, help desk, or DevOps experience. Strong knowledge of Windows OS, Microsoft 365, and enterprise applications. Familiarity with POS systems or retail technology environments preferred. Experience working with development teams in sandbox/test environments. Excellent problem-solving and communication skills. Associate degree or higher in IT-related field preferred. Industry certifications (CompTIA A+, Network+, ITIL, etc.) are a plus. Assignment Details Location: On-premises in Tulsa, OK Schedule: Full-time, standard business hours Duration: Long-term assignment Compensation: $40-$50 per hour Engagement: Contract or direct placement through Tech Partners
    $40-50 hourly 33d ago
  • Information Technology - Help Desk Analyst II 130-1014

    Communitycare 4.0company rating

    Help desk analyst job in Tulsa, OK

    Responsible for maintaining and supporting the Help Desk and new systems, which includes network installations, personal computers support and maintenance, and infrastructure development. Provides support for Telecommunications functions including PBX and all associated peripheral devices, routers and switches. KEY RESPONSIBILITIES: Maintain Help Desk. Provide support to users in the resolution of software and hardware problems, including the development of training material and conducting user training. Provide support and management of telecommunications, network and security equipment, including PBX, routers and switches. Perform network administration, including the installation and configuration of new personal computers. Research new technologies and development tools and recommend their implementation. Security administration: Create and/or modify user logins in the system, including the granting of permissions to view and modify data, and the modification or deletion of said permissions. Also responsible as one of the Provider Relations contacts for security requests. Evaluate hardware and software alternatives available to users and recommend appropriate choices. Install and maintain electronic information processing equipment such as personal computers, backup units, memory upgrades, network cards and scanners. Perform other duties as assigned. QUALIFICATIONS: Knowledge of LAN/WAN networking systems and concepts Proficient in Microsoft software. Excellent hardware and software troubleshooting skills. Good problem solving and organization skills. Ability to communicate technical information to users in concise understandable terms. Must be able to maintain and preserve information of a highly confidential nature. Ability to work as a team member in high paced environment. Possess strong oral and written skills. Successful completion of Health Care Sanctions background check. EDUCATION/EXPERIENCE: Associates degree in Computer Science or Engineering discipline. A+, N+ Certification. Minimum 5 years related systems experience.
    $29k-36k yearly est. 3d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Help desk analyst job in Tulsa, OK

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $29k-38k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Tulsa, OK

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-40k yearly est. 13d ago
  • IT Support Specialist

    The Spring Shelter, Inc.

    Help desk analyst job in Tulsa, OK

    Job Description The Spring is seeking a skilled and versatile IT Support Specialist to join our growing organization as our first dedicated IT professional. This role offers a unique opportunity to build and shape IT support operations from the ground up in a collaborative, mission-driven environment. The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. You will serve as the primary technology resource for staff across multiple locations, providing day-to-day technical support while partnering with external IT vendors for advanced needs. Responsibilities Provide first-level IT support via tickets, email, and phone Troubleshoot and resolve hardware, software, and network issues in Mac and Windows environments Install, configure, and maintain computer systems and peripherals Set up new employee workstations and support technology onboarding Manage user accounts in Microsoft 365 and other platforms Track and manage IT equipment inventory ensuring proper lifecycle and usage management Troubleshoot and support IT-deployed peripheral devices such as printers, scanners, and monitors Document technical issues and resolutions and escalate complex problems as needed Communicate technical solutions clearly to non-technical users Prioritize and manage multiple tasks across locations Qualifications and Experience Associate's or Bachelor's degree in IT, Computer Science, MIS, or two years of transferable experience Minimum of 2 years of relevant IT support experience required Industry certifications (CompTIA A+, Network+, etc.) required Experience supporting both Mac and Windows systems Strong troubleshooting, organizational, and communication skills Why Apply? This is a hands-on role with autonomy, visibility, and the opportunity to make a meaningful impact by building IT support practices that empower an entire organization. The Spring is committed to providing a compensation and benefits package that strives to meet the needs of its employees and their dependents. Full time employees are eligible for benefits that include medical, dental, vision, life and long-term disability insurance as well as flexible spending accounts, 401(k), paid vacation and holidays. Must be able to pass a 7-year background check. Any job offer will be based on the results of the background testing. A felony does not automatically exclude you from consideration.
    $31k-50k yearly est. 22d ago
  • Technical Support Specialist

    Job Listingsbankonit, LLC

    Help desk analyst job in Tulsa, OK

    Summary/Objective The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift: Monday-Friday, Flexible 40-Hour Schedule (7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM) Priority Locations: Tulsa, Oklahoma Lenexa, Kansas Other Locations: Oklahoma City, OK Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-50k yearly est. Auto-Apply 36d ago
  • Information Technologies Helpdesk

    PCC Talent Acquisition Portal

    Help desk analyst job in Tulsa, OK

    Walden's Machine was founded in 1976 by Charlie Walden. Primus purchased Walden's in 2006 and PCC purchased Primus in 2011. The Company offers a complete range of products and services including high speed machining (3, 4 & 5 axis medium/complex aluminum and hard metal machining), kitting, assembly and integration, decorative coatings, airfoil/propulsion structures specialist and global supply chain management. Walden's has a reputation for market leading performance and responsiveness in high speed machining. Some of their well-known customers included, but are not limited to, Boeing, Bombardier, Spirit Aerosystems, Bell Helicopter, Airbus, and GE Aviation. The Company is fully certified for IS0 9001 and hold Revision “C” registration for AS9100. Primary Responsibilities: Fully on-site presence required Receive, triage, and analyze customer requests via telephone and email Provide responsive and competent end-user support for technology and application questions and problems Support and troubleshoot network and connectivity issues Support and troubleshoot stand-alone peripherals (printers, scanners) and may provide oversight for company phone systems including land-line and mobile carriers Configure and support PC, laptop and peripheral hardware including installing and configuring software programs Diagnose and solve hardware problems Provide subject matter expertise for projects; Manage projects as appropriate Keep abreast of current software and hardware technology trends and new technology May occasionally perform special projects; Perform other duties as assigned Required Skills: Windows XP and MS OS knowledge and working knowledge of MS Office applications MS Windows Active Directory administration Extensive hardware troubleshooting experience Creative problem solving skills with strong troubleshooting skills Self-starter with ability to frequently multi-task Ability to communicate clearly and concisely, both verbally and written Ability to deliver customer service to users with various levels of computer knowledge Work Conditions: Mixed office and shop/industrial Occasional moving parts, machine noise; VDTs, computers Sedentary to low activity with intra-building walking Lift/Move/Position: None to occasional 35#
    $31k-50k yearly est. 11d ago
  • Service Desk & Mobile Device Management Technician

    Europcar

    Help desk analyst job in Tulsa, OK

    Job DescriptionOverview & Company Culture Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: *******************************
    $33k-44k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Technician

    City of Bixby, Ok 3.1company rating

    Help desk analyst job in Bixby, OK

    IT Help Desk Technician Employment Status: Full-Time Salary: Based on experience, education, and relevant certifications held Direct Supervisor: Director of Information Technology Supervisory Responsibility: None Summary The City of Bixby is seeking a motivated and customer-focused IT Help Desk Technician to join our Information Technology Department. The ideal candidate will provide technical assistance to city employees, troubleshoot hardware and software issues, and support the city's technology infrastructure. This role is essential to ensuring efficient daily operations across all city departments. Minimum Qualifications * High school diploma or GED equivalent (required) * CompTIA A+ certification (preferred) * Valid driver's license * Ability to pass background check and drug screening Duties & Responsibilities General Responsibilities * Provide after-hours support for infrastructure emergencies and off-hour maintenance * Attend after-hour City Meetings as assigned * Assist team members as needed Technical Support & Troubleshooting * Provide first-level technical support via phone, email, and in-person * Diagnose and resolve hardware, software, and peripheral issues (PCs, printers, mobile devices, etc.) * Assist with user account management, password resets, and access requests * Log, track, and document help desk tickets and resolutions Systems, Equipment & Network Support Customer Service & Training * Provide friendly, professional support to all city departments * Assist staff with basic technology training and best practices * Create and maintain end-user guides and documentation Operational & Administrative Support * Assist with inventory tracking of IT equipment and supplies * Support IT projects, system deployments, and infrastructure upgrades * Maintain confidentiality and follow all cybersecurity and data protection policies * Perform any other duties as assigned by the Supervisor or City Manager Knowledge, Skills & Abilities * Handle stress effectively without it interfering with performance * Organize, set priorities, and exercise sound independent judgment * Define problems, collect data, establish facts, and draw valid conclusions * Positive, self-motivated, and able to work independently * Flexible and adaptable to a rapidly changing environment * Strong customer service and communication skills * Basic understanding of computer hardware, software, and networking * Familiarity with Windows, Microsoft Office, and common business applications * Able to diagnose and resolve common technical issues * Follow procedures, document work, and manage multiple tasks * Ability to drive to and perform maintenance at all City-owned sites in all weather conditions * May be required to lift up to 50 pounds * Ability to establish and maintain effective professional relationships with elected officials, the city manager, department heads, staff, partner agencies, and the general public * Flexibility to respond to after-hours assignments, issues, or emergencies Benefits The City of Bixby offers paid employee health, dental, vision, life insurance, pension retirement benefits, and paid time off for accrued vacation and sick leave to full-time employees. Notice The City of Bixby is an equal opportunity employer. How to Apply Interested parties may apply online at City of Bixby Employment Application. This job posting will remain open until filled.
    $29k-46k yearly est. 41d ago
  • Junior Cost Specialist (Tulsa, OK)

    Quanta Services 4.6company rating

    Help desk analyst job in Tulsa, OK

    About Us QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects. Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients. About this Role Onsite - Monday - Friday Location: 18. S. Lewis Ave., Tulsa, Oklahoma,74104 We're looking for a motivated Junior Cost Specialist to assist with project financials across multiple EPC projects. This is an entry level role, and we'll provide full training for the right person eager to build a career in project controls. What You'll Do Enter and reconcile material receipts in JDEdwards (ERP), uploading Bill of Lading (BOLs). Coordinate with Expediting and Project Teams to ensure accurate receiving documentation. File receipts in Procore and match POs or budget codes to AP invoices. Verify billings, retention, taxes, and lien waivers for AP accuracy and compliance. Post costs, quantities, and forecasts in EcoSys; update ETC/EAC as required. Prepare and review Executive Cost Reports with PMs and Project Controls leadership. Submit monthly cost and billing forecasts on schedule. Maintain compliance with company policies, standards, and reporting deadlines. What You'll Bring Experience: 0-1+ years in cost control, project accounting, or financial analysis is a plus. Experience with JDE, EcoSys, or Procore is highly desirable. Strong written and verbal communication, with the ability to collaborate effectively across all levels of the organization. Excellent attention to detail, time management, and the ability to meet deadlines consistently. What You'll Get Join QISG and grow your career! Competitive base salary + annual bonus potential Generous PTO & paid holidays to maintain work-life balance 401(k) with a generous match to plan for your future Comprehensive benefits - medical, dental, vision, and life insurance Weekly pay for consistent, reliable compensation Great mentoring & career growth opportunities - we invest in your development At QISG, we don't just offer a job-we offer a career where you can grow, learn, and be rewarded for your contributions. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $38k-49k yearly est. Auto-Apply 58d ago
  • Help Desk Technician, Child Nutrition

    Tulsa Public Schools 3.8company rating

    Help desk analyst job in Tulsa, OK

    Full Job Description: Help Desk Technician, Child Nutrition Salary Grade: Hourly 09 | H-09 Tulsa Public Schools' existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the Salary Schedule for the corresponding Salary Grade (listed above). For more information on our comprehensive benefits packages, please visit: Compensation and Benefits website. Position Summary: The Help Desk Technician will assist Operations Support Manager with tech support for cafeterias. Maintains asset information for cafeteria equipment. Maintains, orders, and distributes office supplies as needed. Maintains and updates the site manager manual. Minimum Qualifications: Education: ● High school diploma or equivalent Experience: ● One (1) year experience in office management administration Specialized Knowledge, Licenses, etc.: ● Basic proficiency in Microsoft Office Suite or Google Office Suite ● Working knowledge of asset management, and appropriate cafeteria management software preferred ● Bilingual in Spanish is a plus About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.
    $30k-35k yearly est. 60d+ ago
  • IT Security Operations Administrator (infrastructure)

    Vast Bank 3.9company rating

    Help desk analyst job in Tulsa, OK

    Vast Bank is looking to hire an IT Security Operations Administrator!! Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity. Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience. We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package: Comprehensive benefits package & 401(k) match Professional development- opportunities for advancement! Tuition assistance Transit reimbursement Paid time off & more! Qualifications Summary Of Role The IT Security Operations Administrator is responsible for ensuring that users have approved, secure, and appropriate access to systems and applications and addresses service tickets thoroughly and timely. Further, this role supports the organization's IT Security Program and administers security systems, tools, and platforms. This position will focus on system infrastructure and platforms, including network, wireless, and firewall administration. It requires a strong understanding of cloud service offerings, network administration, and technical security best-practices. In conjunction with technical and business-oriented team members this position will develop and document processes, including supporting resiliency planning, security and vulnerability assessments, and security administrative tasks. The successful candidate will demonstrate initiative, ownership, and a passion for tackling challenges through continuous improvement. Major Duties and Responsibilities Ensure access to systems and applications is secure and compliant with organizational policies and regulations Oversee security monitoring and providing initial investigation and support of security alerts and incidents Assess risks and threats while enforcing and enhancing control practices to mitigate and protect customers, employees, data, and systems Provide excellent customer service and timely responses to requests, using a ticket-based system to document and work access requests Provide user authentication and access management support, including system integration and configuration for authentication and control requirements Maintain system and infrastructure security tools and configurations, including endpoint protection, vulnerability assessments, email and communication encryption and controls (e.g., monitor and investigate phishing, anti-malware tools, etc.) Participate in the development, maintenance, and enhancement of business resiliency and cyber security response plans and actions Review and provide administrative support for firewall configurations, network management platforms, telecommunications and wireless systems Supports business objectives and security functions, physical and logical, to ensure ongoing success Demonstrates ownership and accountability for compliance and risk management assignments Collaborates with other departments and team members to optimize service delivery and controls. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Knowledge & Skills Experience Minimum of 5 years of experience technical support, system/network administration, systems audit, banking, and compliance experience preferred. Active Directory, Azure, AWS, and networking administration experience strongly desired. Education/Certifications/Licenses Bachelor's Degree in Management Information Systems, Computer Science, Cybersecurity, Data Protection or other related field.. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. Role Important Behavioral Skills Communication skills. Ability to communicate complex topics to various audiences, including executive management, technical engineers, business professionals, audit and compliance examiners, and customers. This includes developing business and technical justifications along with written or verbal procedures and documentation. Organizational skills. Understanding diverse technical and business topics and working across the organization with different leadership and interpersonal skill sets is required. Often this position will have multiple concurrent initiatives requiring detailed focus and the ability to demonstrate meaningful updates, risks, challenges, or successes across different disciplines. Business skills. Understanding business processes and job duties across the organization enhances the control environment and reduces risks. Further, it improves service delivery and support. This role requires applying technical solutions to business procedures and systems. Problem-solving skills. The ability to analyze, collaborate, and solve urgent technical and business challenges is required. This role integrates diverse technologies and organizational objectives and must be able to develop and implement solutions. Initiative. This position requires a self-starter who can identify needed actions and demonstrate passion and ownership of work - driving quality service delivery and results. Ingenuity. The ability to anticipate needs, optimize investments, identify new requirements, and implement creative solutions for business and control optimization in a highly dynamic environment. ADA Requirements Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. EEO Statement It is the policy of Vast Bank to afford equal opportunity in all phases of employment without regard to an individual's race, color, creed, religion, gender, national origin, age, disability, marital status, ancestry, sexual orientation, unfavorable military discharge for qualified individuals with disabilities, and for qualified disabled veterans and veterans of the Vietnam era, to the extent required by applicable local, state and federal law.
    $55k-67k yearly est. 9d ago
  • Computer IT Technician

    American Staffcorp Job Board

    Help desk analyst job in Claremore, OK

    Job Description B.S. in Computer Science or equivalent experience Will be responsible for the computer needs associated with the manufacturing of our products. Strong customer support skills via phone, video conference, and remote access. Good communication skills. Able to clearly and precisely assist our customers. Should be able to represent our company with a professional appearance / attitude. Able to concisely help diagnose our customers computer hardware & software issues. Able to concisely install upgrades / updates to our customers systems. Strong networking skills Able to set up equipment to send to customers Able to integrate our equipment into customer's existing networks. Strong skills in testing and debugging software written by our company. Able to understand and discuss software algorithms and data structures Solid understanding of databases and connections Strong creative ability to help design and inspire our new software applications Ability to evaluate our customer's needs and provide solutions to mature our products Understanding of Apple / Android Store and app deployment is a plus. Able to assemble computers, run diagnostics and install an OS (DOS - Windows 11) Able to diagnose, repair, rebuild computers sent back to our company. We are a manufacture. Physical needs include standing, squatting, kneeling and bending for extended times as well as lifting 30lbs and more with assistance. A mechanical aptitude and the ability to use small hand tools on a daily basis is required. This job is a temp-to-hire full-time position. Individuals must be able to work 40 hours per week. Typical hours are Monday thru Friday 8am to 5pm. Once hired full time, benefits will include paid major holidays, sick leave, and vacation time. Mid-year and year-end bonus are also paid according to your performance and the performance of the company as a whole.
    $31k-53k yearly est. 15d ago
  • {"title":"Information Technology (IT)-General Consideration"}

    Oral Roberts University 4.1company rating

    Help desk analyst job in Tulsa, OK

    ABOUT US Oral Roberts University is a Christian university located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered university, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to stay in their faith but to GROW in faith and to become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU. POSITION OVERVIEW Location: Tulsa, OK Our Innovation and Technology team is continually expanding to support our students, faculty and staff. Looking to join and innovative team that is changing the world? Apply today! Special Note: This job posting serves as a pipeline/repository for potential IT employees for the university. This does not represent an actual job opening. RESPONSIBILITIES * Develop and maintain software applications to support university operations. Provide technical support and troubleshooting for help desk inquiries. Manage and optimize networking systems to ensure seamless connectivity. Analyze data and implement data science methodologies to drive informed decisions. Explore and integrate artificial intelligence technologies to enhance university systems. Perform core IT tasks and contribute to various projects within the department. REQUIREMENTS Knowledge & Experience: Bachelors degree in Computer Application, Computer Science or a related IT field. Skills & Abilities: * Proficiency in programming languages and software development. * Experience in help desk support and customer service. * Strong understanding of networking principles and systems. Any experience with Extreme Networks is preferred. * Knowledge of data science, machine learning, and AI tools. Proficiency with PowerBI and Python is preferred. * Any experience the following is a plus: * Ellucian Banner system * Salesforce, * JAVA, Pearl, R, Python * Oracle Database and Server Administration * Oracle Database and Server Administration * SSL Certificate Maintenance * Internal Application Development/Maintenance Programming * Linux system administration * DNS Administration * Must have ability to work in a team. * Adaptable to new technologies and able to guide others in their adoption. * Soft Skills - Must also possess excellent organizational, oral, and written communication, and customer service skills. * Multi-task with little to no supervision * Knowledge of systems engineering software tools. * Must maintain a high level of confidentiality of information. * Must have the ability to effectively deal with persons from a variety of cultural backgrounds. * Maintains compliance with the Family Educational Rights and Privacy Act (FERPA). Equal Employment Opportunity: Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.
    $36k-43k yearly est. 13d ago
  • IT Generalist

    Battlecreek Church 3.9company rating

    Help desk analyst job in Broken Arrow, OK

    What You'll Be Doing This isn't just a job-it's a calling. This role exists to help people advance in their journey with Christ in Tulsa, America, and the World. Whether you're leading teams, crafting meaningful experiences, or working behind the scenes, your role at BattleCreek Church makes an eternal impact! The IT Generalist provides frontline technical support for BattleCreek Church, troubleshooting hardware, software, and network-related issues, assisting with service requests, and ensuring a consistent and efficient end-user technology experience. This role supports day-to-day IT operations, including device setup, issue resolution, and managing Help Desk tickets. Your Day-to-Day Every day looks different, but here's a snapshot of what you'll be up to: Technical Support & Maintenance Test and validate hardware and software functionality; coordinate repairs or replacements with vendors. Install and support AV systems in conference and collaborative spaces. Support equipment setups for events, trainings, and meetings as needed. Set up collaborative audio/video workspaces. Perform hardware/software updates to ensure systems remain current and secure. Assist with support of the security camera system (PVMS). Assist the System Administrator with: Microsoft 365 Admin Center Active Directory Group Policy Configuration and installation of access points, servers, and related hardware Networking initiatives and projects End User Support & Help Desk Operations Serve as the first point of contact for user-reported IT issues. Prioritize, assign, and resolve Help Desk tickets in a timely and professional manner. Document issues and resolutions in the help desk system and maintain accurate historical records. Script, configure, and deploy desktops, laptops, and peripheral devices for staff and volunteers. Provide troubleshooting support for Microsoft 365, Windows, mac OS, networking, and printing issues. Assist users in diagnosing hardware, software, and user-related errors and guide them through solutions. Manage MDM (Mobile Device Management) solutions for both Windows and Mac. Monitor and manage ticket metrics, proactively addressing high-priority or overdue requests. Training & Documentation Develop or revise end-user training guides, FAQs, and documentation for internal systems. Assist in onboarding/offboarding processes, including account setup and device provisioning. Educate users on IT best practices and tools used within the church environment. Perform other church duties as assigned by the Sr. Director of IT/Facilities to help all people, of all ages, all the time, advance in their journey with Christ What We're Looking For The must-haves for this role: Education & Experience: We are looking for someone with a Bachelor's degree in Information Technology, Computer Science, or related field preferred (but it is not required) and 2 years of experience in IT support or equivalent combination of education and experience. Certifications in CompTIA A+/Network+, Microsoft certifications, or similar are preferred. Skills & Strengths: We are looking for someone who: Align with the vision and mission of BattleCreek Church. Proficiency in Microsoft Windows, Microsoft 365 apps, and SharePoint Proficiency with Apple mac OS and iOS; experience with Apple Business Manager preferred, along with scripting ability in Bash and PowerShell Working knowledge of 365 Admin Center, Active Directory, Group Policy, printer setup, and desktop scripting Understanding of networking concepts and troubleshooting tools Experience with help desk ticketing systems (e.g., Freshdesk) and remote support tools Excellent interpersonal, communication, and problem-solving skills If you're driven by a desire to make an eternal impact and be part of God's plan for Gospel transformation, you'll thrive here! Faith & Culture Fit: You believe that God's Presence changes everything! You excel in a fast-paced environment, embrace change with a positive attitude, and never settle for boredom because ministry is your calling! The Essentials Depending on the role, you might find yourself in an office, on stage, out in the community, or working behind the scenes. Evening and weekend hours may be required-it's all part of ministry life! This role is primarily office-based but may involve some physical activity, including standing, lifting (up to 50-75 pounds), kneeling, setting up equipment, or prepping for events-sometimes even late at night. Don't worry; we'll ensure you know what to expect! How to Apply Think this sounds like a great fit? Let's talk! Submit your resume through ********************************* or email ************************ for more info. We can't wait to hear from you!
    $40k-54k yearly est. Easy Apply 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Tulsa, OK

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $45k-62k yearly est. 13d ago
  • Information Technology (IT)-General Consideration

    Oral Roberts University 4.1company rating

    Help desk analyst job in Tulsa, OK

    ABOUT US Oral Roberts University is a Christian university located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered university, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to stay in their faith but to GROW in faith and to become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU. POSITION OVERVIEW Location: Tulsa, OK Our Innovation and Technology team is continually expanding to support our students, faculty and staff. Looking to join and innovative team that is changing the world? Apply today! Special Note: This job posting serves as a pipeline/repository for potential IT employees for the university. This does not represent an actual job opening. RESPONSIBILITIES Develop and maintain software applications to support university operations. Provide technical support and troubleshooting for help desk inquiries. Manage and optimize networking systems to ensure seamless connectivity. Analyze data and implement data science methodologies to drive informed decisions. Explore and integrate artificial intelligence technologies to enhance university systems. Perform core IT tasks and contribute to various projects within the department. REQUIREMENTS Knowledge & Experience: Bachelor s degree in Computer Application, Computer Science or a related IT field. Skills & Abilities: Proficiency in programming languages and software development. Experience in help desk support and customer service. Strong understanding of networking principles and systems. Any experience with Extreme Networks is preferred. Knowledge of data science, machine learning, and AI tools. Proficiency with PowerBI and Python is preferred. Any experience the following is a plus: Ellucian Banner system Salesforce, JAVA, Pearl, R, Python Oracle Database and Server Administration Oracle Database and Server Administration SSL Certificate Maintenance Internal Application Development/Maintenance Programming** Linux system administration DNS Administration Must have ability to work in a team. Adaptable to new technologies and able to guide others in their adoption. Soft Skills - Must also possess excellent organizational, oral, and written communication, and customer service skills. Multi-task with little to no supervision Knowledge of systems engineering software tools. Must maintain a high level of confidentiality of information. Must have the ability to effectively deal with persons from a variety of cultural backgrounds. Maintains compliance with the Family Educational Rights and Privacy Act (FERPA). Equal Employment Opportunity: Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.
    $36k-43k yearly est. 60d+ ago

Learn more about help desk analyst jobs

How much does a help desk analyst earn in Tulsa, OK?

The average help desk analyst in Tulsa, OK earns between $25,000 and $48,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.

Average help desk analyst salary in Tulsa, OK

$34,000

What are the biggest employers of Help Desk Analysts in Tulsa, OK?

The biggest employers of Help Desk Analysts in Tulsa, OK are:
  1. Community Care
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