Help desk analyst jobs in West Sacramento, CA - 630 jobs

Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks , Asma Additional Information All your information will be kept confidential according to EEO guidelines.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary:The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from onboarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure.Essential Job Duties & Responsibilities: Provide assistance for items escalated to level 2 help desk support. Answer staff questions about all company-supported hardware and software. Provide creative solutions for difficult, complex ongoing problems. Document problems, resolutions, and activities for future reference. Identify, analyze, and provide preventative solutions for problematic trends. Recommend improvements to IT operations and processes. Apply knowledge of enterprise-level, IT best practices. Automate to improve quality and reduce overhead. Provide technical training and new hire orientations as required. Participate in projects, tasks, and responsibilities including emergencies. Perform hardware and software installations. Maintain inventory by placing orders and tracking hardware and software. "Own" IT by having pride in your high-quality work. Display absolute integrity and discretion in performing support responsibilities. Other duties as assigned. Required Skills, Knowledge & Abilities: Good interpersonal skills, including the ability to clearly communicate with less technical individuals. Solid knowledge of general office software: Windows 10, 11, MS Office, etc. Knowledge of company-supported applications such as Office 365, Exchange, Active Directory, DNS, and virtual machines. Experience with desktop hardware, software applications, operating systems, and LAN connectivity. Experience with Office 365 integration is a plus! Ability to learn and support new software. Microsoft certifications are desired, but not required. 3-5 years of professional experience. $25 - $31 an hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

A growing healthcare organization is seeking a Healthcare IT Help Desk Specialist to support clinical and administrative staff with day -to -day technology needs. This role focuses on providing high -quality technical support for electronic medical systems, user accounts, and core applications in a HIPAA -regulated environment. Key Responsibilities Answer inbound help desk calls, tickets, and emails from internal users (clinical and non -clinical). Provide first -level support for common issues including: Password resets and account lockouts EMR/EHR and healthcare application access issues VPN, email, and basic connectivity problems Troubleshoot software and basic hardware issues following documented procedures and knowledge base articles. Properly document all incidents, actions taken, and resolutions in the ticketing system. Escalate complex issues to higher -level support or application teams as needed. Deliver outstanding customer service to users of all technical skill levels and backgrounds. Maintain strict confidentiality and protect sensitive patient and organizational data in accordance with HIPAA and security policies. Support increased call volumes during peak periods and special projects. Qualifications High school diploma or GED required; associate degree in IT or related field preferred. MediClear Certification (or equivalent HIPAA certificate) required. 1+ year of IT help desk, service desk, or technical support experience preferred. Experience supporting users in a healthcare or clinical environment strongly preferred (EMR/EHR, clinical apps, etc.). Strong verbal and written communication skills with a clear, customer -first mindset. Ability to work from scripts, knowledge base articles, and standard operating procedures. Comfortable handling high call volumes and managing multiple tickets at once. Strong problem -solving skills and the ability to remain calm and professional under pressure.

Job Title: Help Desk Specialist (Systems Customer Support) Clearance: Secret (we are willing to sponsor for the secret clearance, therefore, must be a US Citizen able to obtain a US Government clearance with the Department of Defense) Certifications: CompTIA Security+ Roles and Responsibilities: Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions. Monitor backups and maintenance logs. Answer calls or tickets to support end users with applications, hardware, software, and networking. Create end user documentation and knowledge base articles. Support server, common user applications, desktop services, and network connectivity and associated hardware. BEAT LLC Provides an Extensive Benefits Package Including: Matching 401(k) Medical, Dental, Vision, and Life Insurance Health Savings Account (HSA) Short-Term and Long-Term Disability Education Assistance Paid Holidays, Paid Time Off, and Sick Time Off

Who We Are The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Perks & Benefits * Competitive compensation, paid weekly * Retirement Savings Plan - 401(k) including company contributions and matching funds * Tuition Reimbursement for qualified courses * Scholarship opportunities for continued education * Medical, dental, and vision insurance for yourself and eligible dependents * Paid time off * Family leave and time off * Life insurance * Wellness Programs (Raley's Healthy Lifestyles) * Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses) * Health Savings Account * Corporate store and discount programs (10% off groceries, free items) * Discounts to amusement parks, gym memberships, mobile phone plans, etc. * Employee Assistance Program (free financial, legal, and mental health services) * Charitable contribution opportunity and volunteer time off and community events * Pop up grocery market * All you can eat fruit bar Compensation The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate USD $24.75/Hr. Expected Maximum Pay Rate USD $31.25/Hr. Responsibilities What You Will Do As a Technical Support Specialist I, you will be part of our on-site Technical Assistance Center (TAC) Team, which is responsible for coordinating, diagnosing and troubleshooting incoming employee calls. This team of super stars provides 24-hour support services to employees with technical problems and I.T. issues involving desktop, laptop or network services connection. This is an opportunity for you to apply your knowledge of PC hardware, software, and systems and networks. Your attention to detail and customer service approach will allow you to communicate effectively to understand the problem and explain its solution. How You will Make a Difference You will provide timely resolution of problems or escalation on behalf of the internal customer to appropriate IT technical staff. Serve as the first point of contact for customers seeking technical assistance over the phone, email, or instant message. Determine and document best solutions based on the issue and details provided by the customer. Identify and escalate situations requiring urgent attention. Follow standard help desk procedures. Provide case status updates to management and end-users, and inform management of reoccurring problems. Support and maintain effective relationships with users. Develop, document and implement standard operating procedures and customer service guidelines relating to IT support. Monitor and respond to system operating errors to ensure accuracy of processing and recording. Administer help desk software. Maintain records of processing problems and actions taken to correct problems. Log events of shift, including system malfunctions and disruptions, into turnover log and create shift report for supervisor. Qualifications Who You Are You are committed to a culture of respect and inclusion, valuing others for who they are and the unique contributions they make. You like to work in a fast-paced environment You take initiative You are detail-oriented and value accuracy You demonstrate strong verbal and written communication skills You have the ability to gain alignment across a diverse stakeholder group around priorities and plans in support of key business objectives You have a strong technical background in information systems Must Haves * BA/BS in Computer Science or related discipline preferred, or the equivalent combination of education and experience related to analytical and/or system support. * Minimum of one (1) year of technical support experience related to analytical and/or system support, or the equivalent combination of education, training and experience. * Computer literacy in helpdesk tools, spreadsheet, database, presentation, and work processing software. Basic understanding of networking concepts. * Ability to organize, prioritize and manage multiple assignments, and meet tight deadlines. Demonstrated ability in customer service, accuracy of work and attention to detail. * Ability to follow verbal and written instructions. * Ability to work independently and in a group environment and develop and maintain effective communication and working relationships with all customers. Your flexibility and open availability is required to support our Distribution center which is open 24-hours a day, 7-days a week. Physical Demands - Employees may occasionally experience the following physical demands for extended periods of time: * Work is performed in a business office environment. * Occasional travel to outside locations or meetings may be required. * Ability to work extended hours, as required, in support of the company's business need. Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada. Internal Applicants:• No disciplinary action during the past 6 months.• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.• You must upload a resume and answer all application questions.

Description Help Desk Support Technician FLSA Non-Exempt QUALIFICATIONS: A+ Certification or equivalent experience Good oral and written communication skills Customer service experience (call center experience preferred) Hardware troubleshooting skills Excellent software skills Operating System experience (Windows 7) Excellent knowledge of desktops, laptops, and other common peripheral devices Experience creating and deploying disk images Knowledge and experience with hardware warranty procedures Ability to monitor computer technology service and repair Self-motivated Ability to lift up to 40 lbs up to a height of 4 feet occasionally REPORTS TO: Technology Support Manager TERMS OF EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement. ESSENTIAL JOB FUNCTIONS: Provide technical support for computer users via phone. Maintain/update work order system and communicate work order priority and status to end users. Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues. Communicate effectively with staff and students regarding maintenance of technology. Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc. Disaggregate service-related data to discover trends and recommend process modifications for technology service. Actively monitor and report compliance with the district's technology service level agreement. OTHER JOB FUNCTIONS: Lead special technology projects as required. Attend meetings and trainings as scheduled. Other duties as assigned.

One of our top fintech companies is looking to hire an IT Logistics Coordinator for their Roseville location. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Low Tech Requirements - 1-2 years of logistics/warehouse experience - Experience with IT equipment (laptops, desktops, shipping out parts/products, etc.) - Understands deadlines - Can't be afraid of technology (will be back up resource if computer needs support)

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA. The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. Task: Network Monitoring/Help Desk Support Subtasks The contractor shall: Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies Monitor all nodes for operational integrity Respond to trouble calls Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions Populate and examine trouble and error logs for troubleshooting and capturing metrics Provide technical support to resolve the problem or escalate to the appropriate level Monitor and administer network tools for troubleshooting and metrics for trends analysis Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis Provide technical support in data network planning, engineering, and design Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation Knowledge, Skills and Abilities (KSAs): TS/SCI Clearance Shift work: 4 days on/3 days off (10 hr days) Minimum of three (3) years' of network operations experience Possess IAT Level II - Security Plus Certification Demonstrated knowledge of network monitoring tools US Citizenship Required Location: On Customer Site GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GDITPriority The likely salary range for this position is $61,402 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA CA Beale AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

ComputerEze Network Specialists in Auburn, CA is looking for experienced help desk techs to join our team. We are looking for an experienced Help Desk Technician that shares our passion for client service. We ask that you have experience working in a help desk support role. In addition to having a solid technical foundation, a sense of humor combined with a positive attitude and a desire to provide excellent customer service. You may perform the following tasks: · Provide technical support to business customers/clients · Maintain history and status of issues in online help desk ticketing system · Setting up and configuring individual network users · Perform routine network maintenance and status checks · Travel onsite to resolve desktop and server support needs · Create and service online listings of products for sale · Organize bench, shop and office space Please have demonstrable experience with these technical applications: · Windows 7 (and up) - install, configure and maintain · Microsoft Server OS - all versions · Office 365 - multiple applications Please have demonstrable familiarity with these networking concepts: · Routers/firewalls (Synology/Mikrotik/Edgerouter a plus) · IP addressing and subnet masks · DHCP, DNS, NAT · Hyper-V / VMware · Backup administration (Altaro a plus) · Site-to-site/client-to-site VPNs · VoIP Phone Systems and Equipment We are looking forward to hearing from you.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionDescription: Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Working Hours: 40 As a Help Desk Specialist, under general supervision, assist branch personnel with questions regarding the Bank's financial products, New Account policy and procedures, SalesLogix, Lotus Notes and Safebox. Incumbent will also review legal documentation for all non-personal accounts and help guide branch staff in opening accounts. Previous work experience required, preferably within a financial institution. Knowledge of basic PC operational systems and software packages is desirable. Applicant should possess excellent communication skills, both written and verbal, be detail oriented, organized and have the ability to meet deadlines within specific time constraints. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Requirements:

The Mining Technology Support Specialist will act as the regional expert to support and implement Mining technologies. As a key member of the Mining technology local support team, he will be the first point of contact and act as a consultant for his local customers and branch technicians. As a Mining Technology Support Specialist, YOU will experience: * Working within one of the safest organizations in the industry where your safety and well-being are our most important priority * Working for the best in class equipment dealer and with the premium Caterpillar brand * Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success * Competitive total rewards including: wages, benefits, and premiums (as eligible) * An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: * Perform routine diagnostics and calibration of MineStar components (Fleet, Terrain, Command, Detect and Health) * Perform software and component troubleshooting of technology systems * Perform commissioning and calibration activities for technologies on site * Execute repairs on site alone or in collaboration with the service team * Be responsible for documenting site specific procedures for the installation, commissioning, troubleshooting and repair of MineStar technologies * Record and report on MineStar operational metrics internally and for the customer * Work closely with Toromont, Caterpillar and customer technology support teams on various special projects to improve overall MineStar system performance * Participate in the analysis of internal and external customer training needs and provide technical training sessions on MineStar systems * Document and provide feedback to Caterpillar on MineStar system enhancement requests via the Ticket Management Platform (TSC) * Provide frequent interaction with the customer as well as engineering organizations within Caterpillar * Performs other varied and general responsibilities as required by the operation and application Must-haves for this role: * Post-secondary education in areas such as: computer science and information systems, computer engineering technology or engineering or technical degree * Strong computer skills (Networking, programming, troubleshooting) * Detail oriented with strong analytical and troubleshooting skills * Experience working with standards documentation and compliance monitoring * Strong written and verbal communication skills to interface with the customer * Knowledge of control and guidance systems, and GNSS systems * Hands-on experience supporting Caterpillar or other heavy equipment, an asset * Experience in MineStar operations, mining processes (Surface and Underground) and Business Intelligence Software are considered an asset * Bilingualism English/French will be considered an asset About Toromont Cat With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

JOB TITLE: IT HELP DESK COORDINATOR DEPARTMENT: IT - SUPPORT STATUS: NON-EXEMPTJOB CODE: 1301 PAY GRADE: 13H PAY SCALE: $26.27 - $27.50 HOURLY GENERAL DESCRIPTION: The Help Desk Coordinator is the initial point of contact for all Golden 1 end users and for all technical assistance and support related to computer systems, hardware, or software. This position responds to queries, runs diagnostic programs, isolates problems, determines and implements solutions. This position is also responsible for the administration of network and systems access for all end users and vendors ensuring compliance with credit union corporate policies. TASKS, DUTIES, FUNCTIONS: Provision and de-provision system access based on Role Bases Access Control with least privilege methodology. Work directly with department managers and business owners to create, modify and remove access and document necessary approvals. Manage the on-going support for role based access management for systems managed by Helpdesk. Perform periodic access review to identify exceptions and resolve system access discrepancies. Provide support for enterprise applications via phone, email or ticketing system. Identify, troubleshoot and escalate issues to appropriate areas of IT when necessary. Provide resolution and completion of end-user issues and requests within service level agreements. Prioritize and schedule tasks within Service Desk. Provide support for mixed platform environment: Win7, Win 10, IOS, tablets, laptops, desktops, and Audio/Video system. Provide helpdesk support to front line staff on banking hardware such as Cash Dispenser/Recyclers, Credit Card machine, Check Scanners, Printers, Pin pad, and multi-functions devices. Coordinate and/or perform hands-on fixes at tier2 level, including installing and upgrading software, installing hardware, configuring systems and applications on PCs, laptops, and mobile devices. Coordinate and/or perform hands-on fixes at tier2 level for network connectivity issues in a WAN/LAN, WIFI in an Enterprise environment. Maintain tables, parameters, and setting within the VMS Host System for terminals, desktop computers, printers, and cash dispensers. Develop and maintain internal procedures, technical documentations and build IT Support knowledgebase. Communicate all updates for proper maintenance of equipment to the appropriate staff. Keep management updated on outstanding issues that are not resolved in a timely manner in accordance with established escalation procedures. Develop, document and implement operating procedures and conducts training as required Develop and maintain a clear understanding of the business area needs and incorporating these needs into technical solutions by updating, developing and maintaining a thorough knowledge of credit union procedures, products, service, and data processing systems. Properly escalates when user and system related security standards are not adhered to. Maintains a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Research and resolve system access support issues. Performs other job-related duties as necessary. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required with a focus on troubleshooting and error identification. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff and management EXTERNAL: Vendors QUALIFICATIONS: EDUCATION: Successful completion of High School curriculum and prerequisite completion Computer Technology classes. EXPERIENCE: Working knowledge of Microsoft Windows desktop operating system and MS Office. Working knowledge of system hardware to include, PC's, printers, iPhones, iPads, and laptops. Working knowledge with remote diagnostic tools. Working knowledge of Access Management. Working knowledge of network and system troubleshooting. Demonstrates basic knowledge with systems security practices. 3. CERTIFICATIONS: CompTIA A+ or equivalent work experience PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday to accomplish tasks. Availability for emergency and on call duty 24 hours a day, 7 days a week, as needed. Occasional travel may be required. Lift and carry communications equipment and computer hardware weighing up to fifty pounds. Corrected vision in the normal range required to configure, test, and troubleshoot network server hardware and data. Hearing within normal range. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment. May work additional work hours to accomplish tasks. LICENSES/CERTIFICATIONS: None #LI-Remote REV.1/22/2024

Bargaining Unit: Local 856 - General Services & Maintenance Unit Why join the Contra Costa County Office of the Sheriff? The Contra Costa County Office of the Sheriff is the largest law enforcement agency in Contra Costa, with over 1,100 sworn and professional employees dedicated to providing the highest level of law enforcement and customer services. The Contra Costa County Office of the Sheriff strives to maintain the highest standard of professional integrity and ethics. The Office of the Sheriff is dedicated to pursuing excellence in performance throughout the organization and in the community through the quality of its personnel. Contra Costa County is seeking to fill two (2) Information System Technician II vacancies within the Office of the Sheriff. Other departments throughout the County may also use the eligible list from this recruitment to fill future vacancies. Please look on our website for descriptions of other departments throughout the County that may have vacancies in the future: ***************************************************** We are looking for someone who is: * Trustworthy - Possesses the utmost integrity in this position * Dependable - Is reliable and able to fulfill their obligations * Collaborative - Demonstrates good communication, teamwork, and knowledge sharing * Customer-focused - Provides excellent customer service and works effectively with users to resolve support tickets * Proactive - Takes initiative and follows through with tasks * Analytical - Logically solves problems * Innovative - Has a forward-thinking mindset with a focus on continuous improvement * Motivated - Is eager to learn and implement solutions, unafraid of taking on new challenges * Results-driven - Is goal-oriented and focused on successful outcomes * Flexible - Adjusts priorities and switches tasks as needed What you will typically be responsible for: * Configuring, setting up, and deploying personal computers, laptops, printers, and other devices, including network connectivity * Installing and setting up the required software and hardware * Managing Windows operating systems, security updates, and patches * Setting up e-mail accounts, Active Directory accounts, and groups * Providing customer service, end-user support, and information with follow-up * Monitoring, acknowledging, triaging, troubleshooting, and resolving support ticket requests * Troubleshooting complex issues and reviewing relevant information to identify and implement solutions A few reasons you might love this job: * This job encompasses a wide range of responsibilities - your day-to-day activities will be challenging and stimulating * You will have the ability to problem-solve and work with different technologies * You will have the opportunity to work in a collaborative team environment * You will have the ability to express your ideas without judgment and work in a safe environment where communication is open A few challenges you might face in this job: * You will work on multiple assignments with competing deadlines * You will work in a busy, fast-paced workplace * Your customers may include some people with strong personalities and/or have high expectations Competencies Required: * Critical Thinking: Analytically and logically evaluating information, propositions, and claims * Decision Making: Choosing optimal courses of action in a timely manner * Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks * Fact Finding: Obtaining facts and data pertaining to an issue or question * Professional & Technical Expertise: Applying technical subject matter to the job * Adaptability: Responding positively to change and modifying behavior as the situation requires * Attention to Detail: Focusing on the details of work content, work steps, and final work products * Self-Management: Showing personal organization, self-discipline, and dependability * Listening: Fully comprehending spoken communication * Oral Communication: Engaging effectively in dialogue * Customer Focus: Attending to the needs and expectations of customers * Teamwork: Collaborating with others to achieve shared goals * Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business To read the complete job description, please click here. The eligible list established from this recruitment may remain in effect for six (6) months.License Required: Candidate must possess a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a high school diploma, GED proficiency or high school equivalency certificate supplemented by nine college semester or twelve college quarter units in information systems, computer science or a closely related field. Experience: Two (2) years of full-time experience performing information systems support and equipment installation duties. Substitution: One (1) year of additional qualifying experience may be substituted for the required coursework in computer science when possessing one of the following current and valid certifications: CompTIA A+, Net+, Server+; Microsoft MCITP Desktop Support. Desirable Qualifications: * CompTIA A+ * Microsoft 365 Certified Endpoint Administrator Associate * CompTIA Network+ * Basic Networking * Office 365 administration * Imaging and deployment tools * Basic knowledge of Cloud Solutions * Application Filing: All applicants must apply online at ************************************************** and submit the information as indicated on the job announcement by the final filing date. * Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. * Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training, and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. For recruitment-specific questions, please contact Christine Bissada at *********************************. For any technical issues, please contact the Government Jobs' applicant support team for assistance at ***************. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

John Adams Academy See attachment on original job posting Please include the following with your application: Resume Thoughtful letter of introduction Three current reference letters Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting. Please include the following with your application: Resume Thoughtful letter of introduction Three current reference letters Comments and Other Information Successful candidates must clear DOJ LiveScan and bring proof of current TB clearance.