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Best states for a help desk assistant
Quoted expert
Kathleen Riley
- Rank 1 - 10
- 11 - 20
- 21 - 30
- 31 - 40
- 41 - 51
Are you wondering which place in the United States is the best state for help desk assistants? Knowing how challenging it is to figure out where to start your career or where to move to advance your career, we decided to bring you a list of best states for help desk assistant jobs.In order to help you decide which state is the best for help desk assistants, we ranked all 50 states and the District of Columbia from best to worst for help desk assistant jobs.
To do that, we looked at the most recent data we have available for the following criteria -- average annual wages, and availability of jobs for help desk assistants.We found that the South is best for help desk assistants, and the Northeast is the worst. Hartford, CT is the best city in the country for help desk assistant jobs, where as New Jersey is the best state in the country.
10 best states for help desk assistants in 2026
1. New Jersey
Total help desk assistant jobs: 877 Average annual salary: $41,315 Lowest 10 percent earn: $19,000 Highest 10 percent earn: $85,000 Location Quotient: 0.98
2. Rhode Island
Total help desk assistant jobs: 150 Average annual salary: $36,460 Lowest 10 percent earn: $17,000 Highest 10 percent earn: $75,000 Location Quotient: 1.1
3. Vermont
Total help desk assistant jobs: 91 Average annual salary: $35,568 Lowest 10 percent earn: $18,000 Highest 10 percent earn: $66,000 Location Quotient: 1.05
4. Oregon
Total help desk assistant jobs: 497 Average annual salary: $32,544 Lowest 10 percent earn: $23,000 Highest 10 percent earn: $44,000 Location Quotient: 1.07
5. Connecticut
Total help desk assistant jobs: 280 Average annual salary: $43,170 Lowest 10 percent earn: $20,000 Highest 10 percent earn: $89,000 Location Quotient: 0.75
6. New York
Total help desk assistant jobs: 1,518 Average annual salary: $35,731 Lowest 10 percent earn: $17,000 Highest 10 percent earn: $74,000 Location Quotient: 1.05
7. New Hampshire
Total help desk assistant jobs: 194 Average annual salary: $34,039 Lowest 10 percent earn: $17,000 Highest 10 percent earn: $67,000 Location Quotient: 0.99
8. Nevada
Total help desk assistant jobs: 272 Average annual salary: $29,114 Lowest 10 percent earn: $20,000 Highest 10 percent earn: $41,000 Location Quotient: 1.16
9. Massachusetts
Total help desk assistant jobs: 959 Average annual salary: $36,465 Lowest 10 percent earn: $17,000 Highest 10 percent earn: $74,000 Location Quotient: 0.93
10. District of Columbia
Total help desk assistant jobs: 304 Average annual salary: $33,447 Lowest 10 percent earn: $17,000 Highest 10 percent earn: $64,000 Location Quotient: 1.61
Help desk assistant jobsNear Columbus, OH
How Zippia determines the best states to be a help desk assistant
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a help desk assistant
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | New Jersey | $41,315 | $19,000 | 9,005,644 | 877 |
| 2 | Rhode Island | $36,460 | $17,000 | 1,059,639 | 150 |
| 3 | Vermont | $35,568 | $18,000 | 623,657 | 91 |
| 4 | Oregon | $32,544 | $23,000 | 4,142,776 | 497 |
| 5 | Connecticut | $43,170 | $20,000 | 3,588,184 | 280 |
| 6 | New York | $35,731 | $17,000 | 19,849,399 | 1,518 |
| 7 | New Hampshire | $34,039 | $17,000 | 1,342,795 | 194 |
| 8 | Nevada | $29,114 | $20,000 | 2,998,039 | 272 |
| 9 | Massachusetts | $36,465 | $17,000 | 6,859,819 | 959 |
| 10 | District of Columbia | $33,447 | $17,000 | 693,972 | 304 |
| 11 | Indiana | $30,722 | $19,000 | 6,666,818 | 648 |
| 12 | Pennsylvania | $32,423 | $16,000 | 12,805,537 | 1,290 |
| 13 | Arizona | $27,110 | $19,000 | 7,016,270 | 967 |
| 14 | Ohio | $28,483 | $16,000 | 11,658,609 | 1,313 |
| 15 | New Mexico | $30,042 | $21,000 | 2,088,070 | 200 |
| 16 | California | $30,992 | $21,000 | 39,536,653 | 3,373 |
| 17 | Washington | $32,761 | $25,000 | 7,405,743 | 647 |
| 18 | Delaware | $34,505 | $17,000 | 961,939 | 103 |
| 19 | Montana | $25,593 | $20,000 | 1,050,493 | 219 |
| 20 | Oklahoma | $28,666 | $20,000 | 3,930,864 | 252 |
| 21 | Maryland | $30,398 | $15,000 | 6,052,177 | 857 |
| 22 | Colorado | $26,695 | $19,000 | 5,607,154 | 889 |
| 23 | Maine | $30,717 | $16,000 | 1,335,907 | 114 |
| 24 | North Dakota | $26,059 | $19,000 | 755,393 | 97 |
| 25 | Alaska | $28,243 | $25,000 | 739,795 | 96 |
| 26 | Louisiana | $28,339 | $20,000 | 4,684,333 | 260 |
| 27 | Hawaii | $29,446 | $26,000 | 1,427,538 | 117 |
| 28 | Illinois | $27,227 | $17,000 | 12,802,023 | 1,244 |
| 29 | Minnesota | $26,752 | $18,000 | 5,576,606 | 729 |
| 30 | Virginia | $27,876 | $14,000 | 8,470,020 | 1,324 |
| 31 | Wyoming | $24,308 | $18,000 | 579,315 | 72 |
| 32 | Nebraska | $25,472 | $17,000 | 1,920,076 | 242 |
| 33 | Wisconsin | $26,044 | $16,000 | 5,795,483 | 547 |
| 34 | Texas | $24,368 | $17,000 | 28,304,596 | 2,502 |
| 35 | Michigan | $25,989 | $15,000 | 9,962,311 | 744 |
| 36 | North Carolina | $26,084 | $15,000 | 10,273,419 | 933 |
| 37 | Utah | $23,298 | $17,000 | 3,101,833 | 548 |
| 38 | Iowa | $25,324 | $17,000 | 3,145,711 | 309 |
| 39 | Tennessee | $24,397 | $15,000 | 6,715,984 | 565 |
| 40 | Idaho | $24,200 | $18,000 | 1,716,943 | 168 |
| 41 | Florida | $23,440 | $16,000 | 20,984,400 | 2,103 |
| 42 | South Carolina | $24,707 | $15,000 | 5,024,369 | 441 |
| 43 | Georgia | $24,429 | $16,000 | 10,429,379 | 997 |
| 44 | Alabama | $24,863 | $16,000 | 4,874,747 | 345 |
| 45 | Missouri | $23,255 | $15,000 | 6,113,532 | 580 |
| 46 | West Virginia | $23,662 | $13,000 | 1,815,857 | 104 |
| 47 | Kansas | $22,598 | $15,000 | 2,913,123 | 290 |
| 48 | Arkansas | $23,040 | $15,000 | 3,004,279 | 190 |
| 49 | Kentucky | $22,398 | $14,000 | 4,454,189 | 330 |
| 50 | South Dakota | $22,363 | $16,000 | 869,666 | 73 |
| 51 | Mississippi | $21,101 | $14,000 | 2,984,100 | 167 |
Highest paying states for help desk assistants
| Rank | State | Avg. Help Desk Assistant Salary |
|---|---|---|
| 1 | New Jersey | $41,315 |
| 2 | Rhode Island | $36,460 |
| 3 | Vermont | $35,568 |
| 4 | Oregon | $32,544 |
| 5 | Connecticut | $43,170 |
| 6 | New York | $35,731 |
| 7 | New Hampshire | $34,039 |
| 8 | Nevada | $29,114 |
| 9 | Massachusetts | $36,465 |
| 10 | District of Columbia | $33,447 |
| 11 | Indiana | $30,722 |
| 12 | Pennsylvania | $32,423 |
| 13 | Arizona | $27,110 |
| 14 | Ohio | $28,483 |
| 15 | New Mexico | $30,042 |
| 16 | California | $30,992 |
| 17 | Washington | $32,761 |
| 18 | Delaware | $34,505 |
| 19 | Montana | $25,593 |
| 20 | Oklahoma | $28,666 |
| 21 | Maryland | $30,398 |
| 22 | Colorado | $26,695 |
| 23 | Maine | $30,717 |
| 24 | North Dakota | $26,059 |
| 25 | Alaska | $28,243 |
| 26 | Louisiana | $28,339 |
| 27 | Hawaii | $29,446 |
| 28 | Illinois | $27,227 |
| 29 | Minnesota | $26,752 |
| 30 | Virginia | $27,876 |
| 31 | Wyoming | $24,308 |
| 32 | Nebraska | $25,472 |
| 33 | Wisconsin | $26,044 |
| 34 | Texas | $24,368 |
| 35 | Michigan | $25,989 |
| 36 | North Carolina | $26,084 |
| 37 | Utah | $23,298 |
| 38 | Iowa | $25,324 |
| 39 | Tennessee | $24,397 |
| 40 | Idaho | $24,200 |
| 41 | Florida | $23,440 |
| 42 | South Carolina | $24,707 |
| 43 | Georgia | $24,429 |
| 44 | Alabama | $24,863 |
| 45 | Missouri | $23,255 |
| 46 | West Virginia | $23,662 |
| 47 | Kansas | $22,598 |
| 48 | Arkansas | $23,040 |
| 49 | Kentucky | $22,398 |
| 50 | South Dakota | $22,363 |
| 51 | Mississippi | $21,101 |
Expert opinions on the best states for help desk assistants
Are there any particularly good places in the United States for help desk assistants to find work opportunities?
Kathleen Riley
Professor, American University
My computer science students from the class of 2020 had a variety of experiences when they entered the job market after graduation. Those who had already signed on at companies like Amazon or Google, whose business stayed strong during the pandemic and whose workplace models adjusted easily to remote work, had a relatively easy time starting their industry jobs. Others, especially those who had planned to work for companies whose business depended on clients or industries which suffered under the pandemic, saw delays, changes in their work plans, and even cancellations of contracts; several found themselves job hunting again over the summer, interviewing remotely and having to assess companies without setting foot outside their own home. Fortunately, there are still a lot of jobs out there for Computer Science graduates, and most of the students I know have found other placements or are well into that process.
We all know about the abundance of computer science opportunities in the Silicon Valley, the Dulles Technology corridor, and other tech hubs, but there is also an abundance of computer science opportunities in large and small cities throughout the country. In addition to businesses whose focus or products are technology-related, many other businesses have significant technology and computer science needs that are provided in-house, and those who thrive and survive will continue to hire.
Help desk assistant best states FAQs
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Updated January 8, 2025