Help desk coordinator demographics and statistics in the US
Help desk coordinator demographics research summary. Zippia estimates help desk coordinator demographics and statistics in the United States by using a database of 30 million profiles. Our help desk coordinator estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about help desk coordinators after extensive research and analysis:
- There are over 170,107 help desk coordinators currently employed in the United States.
- 48.6% of all help desk coordinators are women, while 51.4% are men.
- The average help desk coordinator age is 42 years old.
- The most common ethnicity of help desk coordinators is White (55.5%), followed by Hispanic or Latino (16.2%), Black or African American (12.0%) and Asian (10.5%).
- In 2022, women earned 97% of what men earned.
- 11% of all help desk coordinators are LGBT.
- Help desk coordinators are 53% more likely to work at private companies in comparison to public companies.
On this page
Help desk coordinator demographics by:
Help desk coordinator gender statistics
48.6% of help desk coordinators are women and 51.4% of help desk coordinators are men.
- Male, 51.4%
- Female, 48.6%
Help desk coordinator gender ratio
| Gender | Percentages |
|---|---|
| Male | 51.4% |
| Female | 48.6% |
Help desk coordinator gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$41,657
Female income
$40,517
Help desk coordinator gender ratio over time
This data breaks down the percentage of men and women in help desk coordinator positions over time. Currently, 48.6% of help desk coordinators are female.
Help desk coordinator gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 44.88% | 55.12% |
| 2011 | 46.08% | 53.92% |
| 2012 | 47.88% | 52.12% |
| 2013 | 48.55% | 51.45% |
| 2014 | 49.04% | 50.96% |
| 2015 | 51.35% | 48.65% |
| 2016 | 51.53% | 48.47% |
| 2017 | 51.41% | 48.59% |
| 2018 | 52.38% | 47.62% |
| 2019 | 50.64% | 49.36% |
| 2020 | 51.31% | 48.69% |
| 2021 | 51.37% | 48.63% |
Help desk coordinator related jobs gender ratio
We compared help desk coordinators with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Help Desk Coordinator | 51% | 49% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Help desk coordinator demographics by race
The most common ethnicity among help desk coordinators is White, which makes up 55.5% of all help desk coordinators. Comparatively, 16.2% of help desk coordinators are Hispanic or Latino and 12.0% of help desk coordinators are Black or African American.
- White, 55.5%
- Hispanic or Latino, 16.2%
- Black or African American, 12.0%
- Asian, 10.5%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Help desk coordinator race
| Help desk coordinator race | Percentages |
|---|---|
| White | 55.5% |
| Hispanic or Latino | 16.2% |
| Black or African American | 12.0% |
| Asian | 10.5% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Help desk coordinator race and ethnicity over time
See how help desk coordinator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Help desk coordinator race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.07% | 12.46% | 7.10% | 13.25% |
| 2011 | 64.77% | 12.55% | 7.25% | 12.75% |
| 2012 | 63.51% | 12.79% | 7.50% | 13.39% |
| 2013 | 62.44% | 12.03% | 8.31% | 13.77% |
| 2014 | 62.15% | 12.24% | 7.95% | 14.48% |
| 2015 | 62.06% | 11.70% | 9.13% | 14.36% |
| 2016 | 61.85% | 11.66% | 9.11% | 14.26% |
| 2017 | 61.06% | 11.33% | 9.56% | 14.66% |
| 2018 | 61.18% | 11.29% | 9.65% | 14.39% |
| 2019 | 59.37% | 11.21% | 10.35% | 15.52% |
| 2020 | 57.33% | 11.78% | 10.13% | 15.68% |
| 2021 | 55.47% | 12.02% | 10.51% | 16.22% |
Help desk coordinator wage gap by race
According to our data, asian help desk coordinators have the highest average salary compared to other ethnicities. Black or african american help desk coordinators have the lowest average salary at $39,785.
| Ethnicity | Salary |
|---|---|
| Unknown | $40,449 |
| White | $41,251 |
| Black or African American | $39,785 |
| Asian | $46,543 |
| Hispanic or Latino | $40,601 |
Average help desk coordinator age
See how the average age of help desk coordinators varies based on ethnicity and gender.
Male
Female
Help desk coordinator age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Help desk coordinator age breakdown
The average age of help desk coordinators is 40+ years years old, representing 56% of the help desk coordinator population.
Help desk coordinator age breakdown
| Help Desk Coordinator Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Help desk coordinator educational attainment
The most common degree for help desk coordinators is bachelor's degree, with 49% of help desk coordinators earning that degree. The second and third most common degree levels are associate degree degree at 33% and associate degree degree at 6%.
- Bachelor's, 49%
- Associate, 33%
- High School Diploma, 6%
- Master's, 5%
- Other Degrees, 7%
Help desk coordinators by degree level
| Help desk coordinator degree | Percentages |
|---|---|
| Bachelor's | 49% |
| Associate | 33% |
| High School Diploma | 6% |
| Master's | 5% |
| Other Degrees | 7% |
Help desk coordinator jobs you might like
Help desk coordinator wage gap by degree level
According to the data, help desk coordinators with a Master's degree earn more than those without, at $49,482 annually. With a Doctorate degree, help desk coordinators earn a median annual income of $46,975 compared to $42,296 for help desk coordinators with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $49,482 |
| High School Diploma or Less | $37,382 |
| Bachelor's Degree | $42,296 |
| Doctorate Degree | $46,975 |
| Some College/ Associate Degree | $38,299 |
Help desk coordinator employment statistics
Most help desk coordinators work for a private in the technology industry.
Company size where help desk coordinators work
Below, you can see the size of companies where help desk coordinators work.
Help desk coordinator jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 12% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 29% |
Help desk coordinator jobs by company type
Employees with the help desk coordinator job title have their preferences when it comes to working for a company. For instance, most help desk coordinators prefer to work at private companies over public companies.
Help desk coordinator jobs by sector
| Company type | Percentages |
|---|---|
| Education | 13% |
| Public | 31% |
| Private | 53% |
| Government | 3% |
Help desk coordinator jobs by industry
The most common industries for help desk coordinators are technology, health care and education.
Help desk coordinator industry statistics
| Industry | Percentages |
|---|---|
| Technology | 14% |
| Fortune 500 | 13% |
| Health Care | 11% |
| Education | 11% |
| Professional | 8% |
| Finance | 8% |
| Manufacturing | 7% |
| Retail | 5% |
| Hospitality | 4% |
| Telecommunication | 3% |
| Media | 2% |
| Government | 2% |
| Non Profits | 2% |
| Real Estate | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Transportation | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Energy | 1% |
| Agriculture | 1% |
Help desk coordinator turnover and employment statistics
Help desk coordinator unemployment rate over time
The unemployment rate for help desk coordinators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Help desk coordinator unemployment rate by year
| Year | Help desk coordinator unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average help desk coordinator tenure
The average help desk coordinator stays at their job for 1-2 years, based on the 2,450 help desk coordinators resumes in Zippia's database.
Help desk coordinator tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 29% |
| 1-2 years | 37% |
| 3-4 years | 14% |
| 5-7 years | 12% |
| 8-10 years | 3% |
| 11+ years | 5% |
Help desk coordinator LGBT ratio compared to similar jobs
Review the percent of help desk coordinators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Senior Communications Analyst | 7.31% | 31,641 |
| Programmer Analyst-Consultant | 8.42% | 53,561 |
| Application Integration Engineer | 8.46% | 139,788 |
| Information Security Engineer | 8.59% | 120,257 |
| Network Field Engineer | 9.03% | 97,677 |
| Document Control Manager | 10.54% | 34,714 |
| Help Desk Coordinator | 10.88% | - |
Similar help desk coordinator jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Senior Communications Analyst | 7.31% | 31,641 |
| Programmer Analyst-Consultant | 8.42% | 53,561 |
| Application Integration Engineer | 8.46% | 139,788 |
| Information Security Engineer | 8.59% | 120,257 |
| Network Field Engineer | 9.03% | 97,677 |
| Document Control Manager | 10.54% | 34,714 |
Foreign languages spoken by help desk coordinators
The most common foreign language among help desk coordinators is Spanish at 58.2%. The second-most popular foreign language spoken is French at 8.8% and Carrier is the third-most popular at 4.4%.
- Spanish, 58.2%
- French, 8.8%
- Carrier, 4.4%
- Portuguese, 3.3%
- Russian, 3.3%
- Other, 22.0%
Help desk coordinator languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 58.2% |
| French | 8.8% |
| Carrier | 4.4% |
| Portuguese | 3.3% |
| Russian | 3.3% |
| Other | 22.0% |
