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Best states for a help desk engineer

Quoted expert
Kathleen Riley
  • Rank 1 - 10
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Help desk engineer opportunities vary in different parts of the country. In order to help you determine the best states for help desk engineers, we ranked all fifty states from best to worst for help desk engineers.This way, if you are newly entering the job market, or you are looking to change jobs, you know which places are the best for help desk engineer jobs.
We figured that the best places for help desk engineer jobs has three things everyone would agree on. There would be high annual wages, good career prospects (no matter what phase of the career you are in), and a lot of job opportunities.District of Columbia is the best state, and Brick is the city with the highest pay for help desk engineers.

10 best states for help desk engineers in 2025

  1. District of Columbia #1 best state for help desk engineers

    1. District of Columbia

    Total help desk engineer jobs:639
    Average annual salary:$64,242
    Lowest 10 percent earn:$43,000
    Highest 10 percent earn:$94,000
    Location Quotient:
    2.72
  2. Massachusetts #2 best state for help desk engineers

    2. Massachusetts

    Total help desk engineer jobs:1,288
    Average annual salary:$64,404
    Lowest 10 percent earn:$44,000
    Highest 10 percent earn:$92,000
    Location Quotient:
    1
  3. Delaware #3 best state for help desk engineers

    3. Delaware

    Total help desk engineer jobs:194
    Average annual salary:$60,956
    Lowest 10 percent earn:$41,000
    Highest 10 percent earn:$89,000
    Location Quotient:
    1.11
  4. New Hampshire #4 best state for help desk engineers

    4. New Hampshire

    Total help desk engineer jobs:238
    Average annual salary:$62,297
    Lowest 10 percent earn:$43,000
    Highest 10 percent earn:$88,000
    Location Quotient:
    0.97
  5. Maryland #5 best state for help desk engineers

    5. Maryland

    Total help desk engineer jobs:1,488
    Average annual salary:$60,093
    Lowest 10 percent earn:$40,000
    Highest 10 percent earn:$88,000
    Location Quotient:
    1.68
  6. New Jersey #6 best state for help desk engineers

    6. New Jersey

    Total help desk engineer jobs:871
    Average annual salary:$70,311
    Lowest 10 percent earn:$48,000
    Highest 10 percent earn:$102,000
    Location Quotient:
    0.78
  7. Vermont #7 best state for help desk engineers

    7. Vermont

    Total help desk engineer jobs:118
    Average annual salary:$56,798
    Lowest 10 percent earn:$40,000
    Highest 10 percent earn:$80,000
    Location Quotient:
    1.1
  8. Connecticut #8 best state for help desk engineers

    8. Connecticut

    Total help desk engineer jobs:363
    Average annual salary:$67,522
    Lowest 10 percent earn:$46,000
    Highest 10 percent earn:$98,000
    Location Quotient:
    0.78
  9. Rhode Island #9 best state for help desk engineers

    9. Rhode Island

    Total help desk engineer jobs:171
    Average annual salary:$56,570
    Lowest 10 percent earn:$39,000
    Highest 10 percent earn:$81,000
    Location Quotient:
    1.01
  10. Pennsylvania #10 best state for help desk engineers

    10. Pennsylvania

    Total help desk engineer jobs:1,258
    Average annual salary:$65,027
    Lowest 10 percent earn:$44,000
    Highest 10 percent earn:$95,000
    Location Quotient:
    0.77

Help desk engineer jobsNear Columbus, OH

How Zippia determines the best states to be a help desk engineer

You can read about how the best state rankings are calculated here.

Detailed list of the best states for a help desk engineer

RankStateAverage salaryLowest 10% earnPopulationJob count
1District of Columbia$64,242$43,000693,972639
2Massachusetts$64,404$44,0006,859,8191,288
3Delaware$60,956$41,000961,939194
4New Hampshire$62,297$43,0001,342,795238
5Maryland$60,093$40,0006,052,1771,488
6New Jersey$70,311$48,0009,005,644871
7Vermont$56,798$40,000623,657118
8Connecticut$67,522$46,0003,588,184363
9Rhode Island$56,570$39,0001,059,639171
10Pennsylvania$65,027$44,00012,805,5371,258
11Hawaii$60,783$48,0001,427,538177
12New York$60,618$41,00019,849,3991,483
13Virginia$53,037$36,0008,470,0202,354
14Indiana$54,550$37,0006,666,818769
15North Dakota$50,334$35,000755,393131
16California$54,989$37,00039,536,6535,223
17Nevada$51,492$35,0002,998,039269
18Maine$53,942$38,0001,335,907147
19Minnesota$49,761$34,0005,576,606826
20Michigan$49,233$33,0009,962,311888
21West Virginia$50,033$34,0001,815,857140
22Wisconsin$50,370$34,0005,795,483532
23Ohio$49,446$33,00011,658,6091,041
24North Carolina$49,155$33,00010,273,4191,088
25Alaska$47,654$37,000739,795162
26Montana$45,860$33,0001,050,493213
27Kansas$47,498$34,0002,913,123336
28Illinois$48,876$33,00012,802,0231,405
29Texas$46,755$32,00028,304,5962,678
30Georgia$47,053$33,00010,429,3791,251
31Washington$47,178$33,0007,405,743949
32South Dakota$48,028$33,000869,66697
33Louisiana$47,815$33,0004,684,333305
34New Mexico$46,473$32,0002,088,070241
35Arizona$44,422$31,0007,016,2701,098
36South Carolina$47,213$32,0005,024,369455
37Oregon$44,881$31,0004,142,776601
38Arkansas$45,998$33,0003,004,279245
39Wyoming$41,778$30,000579,31595
40Kentucky$44,989$31,0004,454,189381
41Colorado$41,170$29,0005,607,1541,423
42Missouri$46,055$32,0006,113,532641
43Florida$42,425$29,00020,984,4002,591
44Utah$40,541$28,0003,101,833651
45Alabama$40,773$29,0004,874,747530
46Tennessee$42,899$30,0006,715,984562
47Nebraska$39,630$28,0001,920,076293
48Iowa$42,183$29,0003,145,711351
49Idaho$40,948$28,0001,716,943191
50Mississippi$39,125$27,0002,984,100224
51Oklahoma$38,896$28,0003,930,864294

Highest paying states for help desk engineers

RankStateAvg. Help Desk Engineer Salary
1District of Columbia$64,242
2Massachusetts$64,404
3Delaware$60,956
4New Hampshire$62,297
5Maryland$60,093
6New Jersey$70,311
7Vermont$56,798
8Connecticut$67,522
9Rhode Island$56,570
10Pennsylvania$65,027
11Hawaii$60,783
12New York$60,618
13Virginia$53,037
14Indiana$54,550
15North Dakota$50,334
16California$54,989
17Nevada$51,492
18Maine$53,942
19Minnesota$49,761
20Michigan$49,233
21West Virginia$50,033
22Wisconsin$50,370
23Ohio$49,446
24North Carolina$49,155
25Alaska$47,654
26Montana$45,860
27Kansas$47,498
28Illinois$48,876
29Texas$46,755
30Georgia$47,053
31Washington$47,178
32South Dakota$48,028
33Louisiana$47,815
34New Mexico$46,473
35Arizona$44,422
36South Carolina$47,213
37Oregon$44,881
38Arkansas$45,998
39Wyoming$41,778
40Kentucky$44,989
41Colorado$41,170
42Missouri$46,055
43Florida$42,425
44Utah$40,541
45Alabama$40,773
46Tennessee$42,899
47Nebraska$39,630
48Iowa$42,183
49Idaho$40,948
50Mississippi$39,125
51Oklahoma$38,896

Expert opinions on the best states for help desk engineers

  • Are there any particularly good places in the United States for help desk engineers to find work opportunities?

    Kathleen RileyKathleen Riley LinkedIn profile

    Professor, American University

    My computer science students from the class of 2020 had a variety of experiences when they entered the job market after graduation. Those who had already signed on at companies like Amazon or Google, whose business stayed strong during the pandemic and whose workplace models adjusted easily to remote work, had a relatively easy time starting their industry jobs. Others, especially those who had planned to work for companies whose business depended on clients or industries which suffered under the pandemic, saw delays, changes in their work plans, and even cancellations of contracts; several found themselves job hunting again over the summer, interviewing remotely and having to assess companies without setting foot outside their own home. Fortunately, there are still a lot of jobs out there for Computer Science graduates, and most of the students I know have found other placements or are well into that process.

    We all know about the abundance of computer science opportunities in the Silicon Valley, the Dulles Technology corridor, and other tech hubs, but there is also an abundance of computer science opportunities in large and small cities throughout the country. In addition to businesses whose focus or products are technology-related, many other businesses have significant technology and computer science needs that are provided in-house, and those who thrive and survive will continue to hire.

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