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Help desk manager salary
Average help desk manager salary
$96,278
Understanding Help Desk Manager Salaries
As a Help Desk Manager, your role involves overseeing support teams, managing customer queries, and ensuring efficient operations. The average salary of $96,278 reflects the importance of this position in maintaining service quality in organizations. Salaries can vary based on factors such as location, industry, and years of experience.
Where Can Help Desk Managers Earn More?
Some states offer higher salaries for Help Desk Managers. For example, positions in California and New York typically command higher pay due to the cost of living and demand for tech talent. Additionally, industries such as finance and healthcare often provide more lucrative opportunities.
Salary Estimates from Various Sources
Salary estimates from different websites can provide a broader view of potential earnings. Comparing these figures helps job seekers understand market trends and negotiate better salaries.
For those looking to advance, pursuing certifications or specialized training can enhance your qualifications and increase earning potential.
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Where can a Help Desk Manager earn more?
Help desk manager salary estimates from across the web
Average help desk manager salary by state
The highest-paying states for help desk managers are New Jersey, Pennsylvania, and New Mexico. The lowest average help desk manager salary states are Alaska, Nebraska, and Tennessee.
- State view
- County view
Highest paying states for help desk managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Pennsylvania | $106,665 | $51.28 |
| 2 | Nevada | $103,201 | $49.62 |
| 3 | Virginia | $101,777 | $48.93 |
| 4 | New Jersey | $108,738 | $52.28 |
| 5 | New Mexico | $106,134 | $51.03 |
| 6 | New Hampshire | $98,631 | $47.42 |
| 7 | North Carolina | $99,327 | $47.75 |
| 8 | Vermont | $93,598 | $45.00 |
| 9 | California | $103,009 | $49.52 |
| 10 | Louisiana | $104,591 | $50.28 |
| 11 | Rhode Island | $90,980 | $43.74 |
| 12 | Kentucky | $95,129 | $45.74 |
| 13 | Georgia | $88,669 | $42.63 |
| 14 | Delaware | $91,469 | $43.98 |
| 15 | New York | $90,085 | $43.31 |
| 16 | Washington | $95,049 | $45.70 |
| 17 | Missouri | $87,341 | $41.99 |
| 18 | Montana | $82,048 | $39.45 |
| 19 | Minnesota | $89,278 | $42.92 |
| 20 | Massachusetts | $92,186 | $44.32 |
| 21 | District of Columbia | $87,816 | $42.22 |
| 22 | Oregon | $88,531 | $42.56 |
| 23 | Texas | $81,872 | $39.36 |
| 24 | Iowa | $88,759 | $42.67 |
| 25 | Maryland | $85,809 | $41.25 |
| 26 | Arizona | $80,605 | $38.75 |
| 27 | Utah | $78,810 | $37.89 |
| 28 | Illinois | $84,362 | $40.56 |
| 29 | Connecticut | $89,095 | $42.83 |
| 30 | Indiana | $80,491 | $38.70 |
| 31 | Michigan | $82,048 | $39.45 |
| 32 | Wisconsin | $83,524 | $40.16 |
| 33 | Wyoming | $75,264 | $36.18 |
| 34 | Maine | $80,729 | $38.81 |
| 35 | Alaska | $71,353 | $34.30 |
| 36 | North Dakota | $71,779 | $34.51 |
| 37 | Hawaii | $68,056 | $32.72 |
| 38 | Florida | $71,701 | $34.47 |
| 39 | Ohio | $73,349 | $35.26 |
| 40 | Colorado | $72,757 | $34.98 |
| 41 | Arkansas | $74,704 | $35.92 |
| 42 | West Virginia | $74,182 | $35.66 |
| 43 | Alabama | $75,424 | $36.26 |
| 44 | South Carolina | $71,587 | $34.42 |
| 45 | Idaho | $76,996 | $37.02 |
| 46 | Mississippi | $73,954 | $35.55 |
| 47 | Tennessee | $69,750 | $33.53 |
| 48 | Nebraska | $70,904 | $34.09 |
| 49 | Oklahoma | $72,108 | $34.67 |
| 50 | Kansas | $67,072 | $32.25 |
| 51 | South Dakota | $68,853 | $33.10 |
Highest paying cities for help desk managers
The highest-paying cities for help desk managers are Berkeley, CA, Trenton, NJ, and Carson City, NV.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Berkeley, CA | $110,876 | $53.31 |
| 2 | Trenton, NJ | $108,484 | $52.16 |
| 3 | Carson City, NV | $106,001 | $50.96 |
| 4 | Baton Rouge, LA | $104,933 | $50.45 |
| 5 | Arlington, VA | $102,332 | $49.20 |
| 6 | Cary, NC | $100,733 | $48.43 |
| 7 | Concord, NH | $98,193 | $47.21 |
| 8 | Frankfort, KY | $95,595 | $45.96 |
| 9 | Boston, MA | $92,212 | $44.33 |
| 10 | Dover, DE | $91,595 | $44.04 |
| 11 | New York, NY | $90,344 | $43.43 |
| 12 | Hartford, CT | $89,036 | $42.81 |
| 13 | Atlanta, GA | $88,335 | $42.47 |
| 14 | Des Moines, IA | $87,962 | $42.29 |
| 15 | Washington, DC | $87,810 | $42.22 |
| 16 | Jefferson City, MO | $87,456 | $42.05 |
| 17 | Annapolis, MD | $86,191 | $41.44 |
| 18 | Chicago, IL | $84,732 | $40.74 |
| 19 | Helena, MT | $83,142 | $39.97 |
| 20 | Madison, WI | $82,933 | $39.87 |
Help desk manager salary details
A help desk manager's salary ranges from $74,000 a year at the 10th percentile to $125,000 at the 90th percentile.
What is a help desk manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $125,000 | $10,417 | $60 |
| 75th Percentile | $110,000 | $9,167 | $53 |
| Average | $96,278 | $8,023 | $46 |
| 25th Percentile | $83,000 | $6,917 | $40 |
| 10th Percentile | $74,000 | $6,167 | $36 |
Highest paying help desk manager jobs
The highest paying types of help desk managers are desktop engineer, support lead, and technical support services manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Technician Support Tier | $54,889 | $4,574 | $26.39 | 109,671 |
| Computer Technician | $39,767 | $3,314 | $19.12 | 95,688 |
| Desktop Support Technician | $41,792 | $3,483 | $20.09 | 108,944 |
| Hardware Technician | $47,851 | $3,988 | $23.01 | 85,174 |
| Desk Support Technician | $40,715 | $3,393 | $19.57 | 130,485 |
Top companies hiring help desk managers now:
Which companies pay help desk managers the most?
Help desk manager salaries at Meta and Cantaloupe are the highest-paying according to our most recent salary estimates. In addition, the average help desk manager salary at companies like Salesforce and OSI Systems are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Meta | $152,598 | $73.36 |
| 2 | Cantaloupe | $109,739 | $52.76 |
| 3 | Salesforce | $108,493 | $52.16 |
| 4 | OSI Systems | $98,048 | $47.14 |
| 5 | Revance Therapeutics | $97,437 | $46.84 |
| 6 | TEKsystems | $97,415 | $46.83 |
| 7 | First Hawaiian Bank | $94,927 | $45.64 |
| 8 | MRI Software | $94,377 | $45.37 |
| 9 | CCC Intelligent Solutions | $93,942 | $45.16 |
| 10 | ICF | $92,128 | $44.29 |
| 11 | Amyx | $91,672 | $44.07 |
| 12 | Kavaliro | $90,919 | $43.71 |
| 13 | WNYC | $90,375 | $43.45 |
| 14 | Iron Bow Technologies | $89,680 | $43.12 |
| 15 | Cognosante | $87,613 | $42.12 |
| 16 | Veolia Water Tech | $87,580 | $42.11 |
| 17 | Randstad North America, Inc. | $87,522 | $42.08 |
| 18 | Technical and Management Resources | $83,854 | $40.31 |
| 19 | Colorado State Express | $82,962 | $39.89 |
| 20 | Employers Direct Corporation | $82,962 | $39.89 |
Wage gap by gender, race and education
Help Desk Manager salary by industry
The average help desk manager salary varies across industries:
- The average help desk manager salary in the technology industry is $93,765, the highest of any industry.
- The average help desk manager salary in the finance industry is $90,459.
- Help desk managers in the government industry earn an average salary of $70,374, the lowest of any industry.
Highest paying industries for help desk managers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $93,765 | $45.08 |
| 2 | Finance | $90,459 | $43.49 |
| 3 | Manufacturing | $84,209 | $40.49 |
| 4 | Professional | $83,227 | $40.01 |
| 5 | Health Care | $80,136 | $38.53 |
| 6 | Government | $70,374 | $33.83 |
High paying help desk manager jobs
Help desk manager salary trends
The average help desk manager salary has risen by $14,713 over the last ten years. In 2014, the average help desk manager earned $81,565 annually, but today, they earn $96,278 a year. That works out to a 9% change in pay for help desk managers over the last decade.
Compare help desk manager salaries for cities or states with the national average over time.
Average help desk manager salary over time
Compare help desk manager salaries for individual cities or states with the national average.
Help desk manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $96,300 | $46.29 | +3.3% |
| 2024 | $93,100 | $44.76 | +2.3% |
| 2023 | $91,000 | $43.75 | +1.5% |
| 2022 | $89,600 | $43.09 | +1.6% |
| 2021 | $88,200 | $42.38 | +1.6% |
Recently added help desk manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Viderity | Help Desk Manager | Fort Belvoir, VA | 06/27/2025 | $85,000 |
| University of Illinois Urbana-Champaign, Il | Help Desk Assistant Manager-College of Veterinary Medicine | Urbana, IL | 06/26/2025 | $73,000 |
| Cencora, Inc. | Pharmacy Operations Help Desk Manager | Orange, CA | 06/21/2025 | $86,500 |
| Cencora | Pharmacy Operations Help Desk Manager | Orange, CA | 06/21/2025 | $86,500 |
| Riva Group | Help Desk Manager | Washington, DC | 06/16/2025 | $110,000 |
| Global Channel Management, Inc. | Voice Support Help Desk/Queue Manager | Chicago, IL | 06/10/2025 | $98,089 |
| Progreen Lawn and Landscape | Help Desk Manager | Montgomery, TX | 06/10/2025 | $98,089 |
| CGI | Help Desk Manager | Fort Belvoir, VA | 05/24/2025 | $61,900 |
| Tantus Technologies | Help Desk Manager | Maryland | 05/24/2025 | $110,000 |
| Room & Board | IT Help Desk Manager | Golden Valley, MN | 05/17/2025 | $85,000 |
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