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Help Desk Specialist Salary

Average Yearly Salary
Updated May 18, 2020
$41,000
$28,000
$41,000
$62,000
The average help desk specialist makes about $41,926 per year. That's $20.16 per hour! Those in the lower 10%, such as entry-level positions, only make about $28,000 a year. Meanwhile, the top 10% are sitting pretty with an average salary of $62,000. Many of help desk specialists seem to be drawn to technology and professional companies. Unless they care more about money, in which case help desk specialists tend to work at professional, finance, and manufacturing companies. Even the employees who work in these industries can confirm that's where the money is. Although money is important, a lot of people base their career decisions solely on location. That's why we found that New Jersey, California and Alaska pay help desk specialists the highest salaries.
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Map of Help Desk Specialist Salaries

The darker areas on the map show where Help Desk Specialists earn the highest salaries across all 50 states.

Average Salary

Average Help Desk Specialist Salary By Location

While a help desk specialist can average a salary of $41,926 per year, or $20.16 per hour, there are many opportunities for help desk specialists to make more. For example, in Mountain View, CA you might make $62,792 per year. Other high-paying locations include Washington, DC, New York, NY and Boston, MA. If you're in an entry-level position, your best bet is to move to Mountain View, CA where the average starting salary is $36,000. The highest paying states for help desk specialists include New Jersey, California and Alaska. Meanwhile, Missouri, Mississippi, and Kansas offer the lowest salaries.

City
Average Salary
Mountain View, CA
Mountain View, CA
$62,792
$63k
Washington, DC
Washington, DC
$60,841
$61k
New York, NY
New York, NY
$58,060
$58k
Boston, MA
Boston, MA
$56,500
$57k
Arlington, VA
Arlington, VA
$50,793
$51k
Baltimore, MD
Baltimore, MD
$48,678
$49k
Minneapolis, MN
Minneapolis, MN
$46,509
$47k
Strongsville, OH
Strongsville, OH
$43,899
$44k
Bismarck, ND
Bismarck, ND
$43,805
$44k
Madison, WI
Madison, WI
$41,879
$42k

High Paying Help Desk Specialist Jobs

Average Help Desk Specialist Salary By Company

To earn a high income as a help desk specialist, working for Schulte Roth & Zabel or Bozzuto Group might be your best bet, as they are the highest paying companies in this field. In addition, companies like The Beacon Companies and Charles Schwab report highly competitive salaries for help desk specialists.

The largest raises come from changing jobs.

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Help Desk Specialist Salary History

Compare salaries for individual cities or states with the national average.

    Average Help Desk Specialist Pay By Industry

    The salary for a help desk specialist can vary depending on what industry the job is in. The highest salaries for help desk specialists tend to be found in professional, finance, and manufacturing companies. In fact, help desk specialists can make a yearly salary of $49,068 while working for professional companies.

    Industry
    Average Salary
    Professional
    Professional
    $49,068
    $49k
    Finance
    Finance
    $45,900
    $46k
    Manufacturing
    Manufacturing
    $43,669
    $44k
    Health Care
    Health Care
    $43,583
    $44k
    Technology
    Technology
    $40,580
    $41k
    Hospitality
    Hospitality
    $35,362
    $35k
    Retail
    Retail
    $35,311
    $35k

    Help Desk Specialist Salary By Experience Level

    The salary for a help desk specialist can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Recently Added Help Desk Specialist Salaries

    CompanyJobLocationDate AddedSalary
    North Country Healthcare
    North Country Healthcare
    IT Help Desk Specialist
    IT Help Desk Specialist
    IT Help Desk Specialist
    Flagstaff, AZ
    Flagstaff, AZ
    10/27/2020
    10/27/2020
    $37,566
    $37,566
    10/27/2020
    Helpdesk/Desktop Support
    Helpdesk/Desktop Support
    Sacramento, CA
    Sacramento, CA
    10/22/2020
    10/22/2020
    $37,566
    $37,566
    10/22/2020
    Management Decisions, Inc.
    Management Decisions, Inc.
    Mac Desktop Support Engineer/Jamf
    Mac Desktop Support Engineer/Jamf
    Mac Desktop Support Engineer/Jamf
    La Mirada, CA
    La Mirada, CA
    10/20/2020
    10/20/2020
    $73,045
    $73,045
    10/20/2020
    Help Desk Specialist
    Help Desk Specialist
    Gainesville, FL
    Gainesville, FL
    10/19/2020
    10/19/2020
    $50,000
    $50,000
    10/19/2020
    Help Desk Specialist
    Help Desk Specialist
    Madison, WI
    Madison, WI
    10/16/2020
    10/16/2020
    $33,392
    $33,392
    10/16/2020
    Help Desk Specialist
    Help Desk Specialist
    Charlotte, NC
    Charlotte, NC
    10/15/2020
    10/15/2020
    $45,664
    $45,664
    10/15/2020
    Help Desk Specialist
    Help Desk Specialist
    Washington, DC
    Washington, DC
    09/18/2020
    09/18/2020
    $68,871
    $68,871
    09/18/2020
    Desktop Support Engineer
    Desktop Support Engineer
    Los Angeles, CA
    Los Angeles, CA
    09/11/2020
    09/11/2020
    $45,914
    $45,914
    09/11/2020
    Help Desk Specialist
    Help Desk Specialist
    Baltimore, MD
    Baltimore, MD
    09/09/2020
    09/09/2020
    $38,649
    $38,649
    09/09/2020
    Technology Help Desk Specialist
    Technology Help Desk Specialist
    Mason City, IA
    Mason City, IA
    08/25/2020
    08/25/2020
    $39,653
    $39,653
    08/25/2020