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The average salary at Help Scout stands at $74,178 per year. This average encompasses various roles, reflecting the diverse functions within the company. For example, employees in technical positions tend to earn higher than those in administrative roles. The starting pay for entry-level positions is competitive, making Help Scout an attractive option for new graduates and professionals alike.
In terms of departmental salaries, those in engineering and customer support often report higher earnings compared to marketing or sales. Understanding these differences can help job seekers gauge their potential earnings and inform their career decisions. Additionally, Help Scout's compensation remains competitive when compared to similar companies in the industry.
When evaluating salaries, it's beneficial to compare Help Scout with its competitors. This analysis reveals how Help Scout measures up in terms of compensation, providing a clearer picture for prospective employees.
Rate Help Scout's promotion and raise policies.
Help Scout pays the highest salaries in Washington due to higher costs of living and competition in the state.
| Rank | State | Average Help Scout salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $83,679 | $40.23 |
| 2 | California | $81,382 | $39.13 |
| 3 | District of Columbia | $79,270 | $38.11 |
| 4 | New York | $78,291 | $37.64 |
| 5 | Massachusetts | $77,470 | $37.25 |
| 6 | Oregon | $74,497 | $35.82 |
| 7 | New Jersey | $73,455 | $35.31 |
| 8 | New Hampshire | $72,503 | $34.86 |
| 9 | Minnesota | $70,990 | $34.13 |
| 10 | Colorado | $70,059 | $33.68 |
| 11 | Illinois | $69,087 | $33.21 |
| 12 | Pennsylvania | $68,956 | $33.15 |
| 13 | Utah | $67,700 | $32.55 |
| 14 | Texas | $66,886 | $32.16 |
| 15 | North Carolina | $66,858 | $32.14 |
| 16 | Wisconsin | $66,330 | $31.89 |
| 17 | Ohio | $66,143 | $31.80 |
| 18 | Missouri | $65,386 | $31.44 |
| 19 | Nebraska | $64,434 | $30.98 |
| 20 | Georgia | $63,829 | $30.69 |
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Salaries at Help Scout vary depending on the department you work in. Help Scout salaries in the engineering department are the highest with an average salary of $131,966. Employees in the business development department at Help Scout receive relatively high salaries as well, with an average salary of $118,279 per year. Departments that don't pay as well at Help Scout include the facilities and the administrative organizational functions, with employees earning average salaries of $32,519 and $46,382, respectively.
| Rank | Department | Average Help Scout salary | Hourly rate |
|---|---|---|---|
| 1 | Engineering | $131,966 | $63.45 |
| 2 | Business Development | $118,279 | $56.86 |
| 3 | IT | $113,500 | $54.57 |
| 4 | Marketing | $103,226 | $49.63 |
| 5 | Finance | $97,623 | $46.93 |
| 6 | Art/Design | $90,501 | $43.51 |
| 7 | Plant/Manufacturing | $90,231 | $43.38 |
| 8 | Sales | $81,052 | $38.97 |
| 9 | Retail | $48,404 | $23.27 |
| 10 | Customer Service | $46,909 | $22.55 |
| 11 | Administrative | $46,382 | $22.30 |
| 12 | Facilities | $32,520 | $15.63 |
Average salaries at Help Scout competitors, like Mixpanel, Cloudflare, and Zendesk, vary. Mixpanel employees earn the highest salaries, with an average yearly salary of $147,722. The average salary at Cloudflare is $139,785 per year, and the average salary at Zendesk is $135,723 per year.
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | Mixpanel | 3.5 | $147,722 |
| 2 | Cloudflare | 3.7 | $139,785 |
| 3 | Zendesk | 4.6 | $135,723 |
| 4 | New Relic | 4.8 | $135,319 |
| 5 | Sumo Logic | 4.4 | $133,310 |
| 6 | F5 | 4.6 | $122,454 |
| 7 | Datadog | 4.2 | $122,324 |
| 8 | Optimizely | 3.7 | $122,123 |
| 9 | Informatica | 4.9 | $113,301 |
| 10 | Box | 4.6 | $108,057 |
| 11 | Pegasystems | 4.0 | $103,689 |
| 12 | HubSpot | 4.7 | $102,938 |
| Job | Location | Date added | Salary |
|---|---|---|---|
| IOS Engineer | Boston, MA | 06/25/2025 | $126,000 |
| Customer Enablement Lead | Boston, MA | 06/13/2025 | $123,000 |
| Technical Support Specialist | Boston, MA | 06/01/2025 | $81,000 |
| Senior Paid Marketing Manager | Boston, MA | 05/15/2025 | $123,000 |
| Senior Account Manager | Boston, MA | 05/14/2025 | $143,000 |
Zippia gives an in-depth look into the details of Help Scout, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Help Scout. The employee data is based on information from people who have self-reported their past or current employments at Help Scout. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Help Scout. The data presented on this page does not represent the view of Help Scout and its employees or that of Zippia.
Help Scout may also be known as or be related to Help Scout and Help Scout Inc.