Case Manager jobs at HELP USA - 158 jobs

We are looking for a Case Manager - Brooklyn Sites Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Under general supervision, the Case Manager is responsible for aid clients requiring social service assistance. In collaboration with clients; interview and evaluate clients and formulate Independent Living Plans. Locate and make use of appropriate community resources for clients; and relocate clients to permanent housing. This work is carried out in support of the mission and goals of Samaritan Daytop Village. What You Will Do Establishes professional relationships with clients; engages them in permanency services and ensures client confidentiality. Reviews all documentation establishing clients' eligibility for program and pre-screen for non-shelter alternatives. Creates and maintains client files. Conducts initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments. In collaboration with clients, prepares initial and periodic revisions of independent living plans including short-term and long-term client goals. Assists clients in attaining their goals by referring them to permanent housing opportunities, identifying and locating community resources for clients and by making referrals to appropriate services Works with clients to break through barriers to client goals, assists clients in advocating for themselves and in moving toward self-sufficiency. Monitors clients' progress toward their goals (dates achieved) via regularly scheduled contact and document via progress notes. Follows-up with clients and with referral organizations regarding client contact and progress with referral organization. Provides all required information for weekly/monthly/quarterly/annual reports. Acts as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, childcare, housing, legal issues, etc. Schedules appointments for client with referral organizations. Escorts clients to appointments (housing, entitlements, educational, medical, social service, etc.) Assists clients in completing applications for benefits and entitlements, and may process applications on clients' behalf. Completes Relocation Case Review (RCS) for referral for aftercare services. Keeps abreast of changes in field. Performs other duties as requested. Who You Will Be High School Diploma or equivalency and 5+ years case management experience OR Associate's Degree and 3+ years case management experience OR Bachelor's Degree and 2+ years case management experience. Current or prior experience working with homeless population i.e. Men/Women/Families in a DHS Single or Family Shelter as a Case Manager required for designated agency programs. Ability to consistently maintain required documentation. Working knowledge of NYC diverse network of community resources. Ability to maintain confidentiality. Must demonstrate sensitivity to needs of clients in crisis. Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds. Computer literacy including proficiency in Microsoft Office Suite and EHR.

Case Managers Needed! Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Now, more than ever, our successful programs are assisting those arriving from Texas with nowhere to go and helping them to thrive! We are looking for emotionally intelligent bilingual Case Managers to assist in easing their transition to a new nation! What You Will Do Aid clients requiring social service assistance Interview and evaluate clients and formulate Independent Living Plans Locate and make use of appropriate community resources for clients Relocate clients to permanent housing. Who You Will Be Associates Degree/ or 2 years of undergraduate studies required; Bachelor's Degree (BA or BSW) preferred At least one year of prior Case Manager experience, preferably with the Homeless population

Case Manager Hourly: $27.88 Tues-Sat 12p-8p Samaritan Daytop Village operates transitional housing programs for single adults and families experiencing homelessness across all five boroughs of New York City. The Case Manager works directly with clients to conduct interviews, evaluate their needs, and collaboratively develop Independent Living Plans. This includes identifying and leveraging community resources, coordinating referrals to services such as healthcare, education, and legal support, and assisting clients in relocating to permanent housing. The role also involves maintaining detailed documentation, monitoring client progress, and advocating on their behalf to help remove barriers to stability and self-sufficiency. Responsibilities Build professional relationships with clients and maintain confidentiality Review client eligibility documents and explore non-shelter alternatives Create and manage client files and records Conduct intake interviews and psycho-social assessments Develop and update Independent Living Plans with short- and long-term goals Refer clients to permanent housing and community-based services Support clients in overcoming barriers and advocating for themselves Track client progress and document updates through regular contact Follow up with clients and referral agencies to monitor service outcomes Provide data for required reports (weekly, monthly, quarterly, annual) Act as a liaison with outside organizations for education, healthcare, childcare, housing, and legal matters Qualifications High School Diploma or equivalent required; Associate or Bachelor's Degree in Human Services, Social Work, or a related field strongly preferred At least 1 year of experience in case management or social services working with individuals experiencing homelessness, substance use, mental health challenges, or other complex needs Strong interpersonal skills and the ability to build trust with individuals from diverse backgrounds Clear and effective communication skills for conducting interviews, documenting progress, and coordinating with external partners Ability to maintain accurate records and meet reporting deadlines Commitment to maintaining client confidentiality and adhering to professional ethics Familiarity with New York City's housing, healthcare, legal, childcare, and educational resources Problem-solving skills and a supportive approach to helping clients overcome challenges Organized and detail-oriented, with the ability to manage multiple responsibilities Culturally sensitive and responsive to the needs of individuals and families experiencing homelessness Additional Information The Case Manager role is a full-time non-exempt role with an hourly rate of $x (annualized at 35 hours a week to $X) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, and tuition reimbursement. This role is located in and has a schedule of . #li-onsite

This Role is eligible for a Sign-On Bonus. If you are seeing this role in Indeed, Career Builder, Zip Recruiter or any other site, please visit our Career Page ************************************************** to be considered for the opportunity We're Looking for Case Managers! Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Case Manager I is an entry-level counseling/case management position. The Case Manager I provides case management/substance abuse counseling/advocacy services to an assigned caseload and participates as a member of an interdisciplinary treatment team to facilitate the client recovery/rehabilitation process. These goals are accomplished by providing individual and group counseling, making appropriate interventions as needed and contributing to the healthy integrity of the therapeutic/program environment. What You Will Do Depending on site will perform some or all of the following: Provides case management/advocacy services to an assigned caseload. Participates in monitoring therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained and interpersonal relationships remain positive. Provides individual counseling and facilitation of caseload group meetings and other assigned groups. Provides psycho-education and counseling germane to chemical dependency and relapse prevention. Administers appropriate behavioral interventions as needed. Participates in assessment screenings to determine client needs/preferences; formulates and implements treatment, transition and discharge/continuing care planning collaboratively with individual clients. Facilitates re-socialization process of clients by serving as a role model. Provides role modeling regarding ethical and professional conduct. Assumes staff-on-duty assignments as requested, including observation of urine specimen collection. Assumes responsibility for medication management including the direct observation of clients during medication pass for adherence to their prescribed medication regime. Conducts facility/safety runs and room checks as assigned to visually assess clients for use of alcohol/ drugs or environment of care for unsafe conditions. Ensures maintenance of accurate, complete, timely and high-quality client records and reporting of client information that comply with external regulatory standards and agency policy and procedure. Complies with 42 CFR confidentiality and HIPAA privacy and security regulations. Adheres to all responsibilities and duties of a New York State mandated reporter. Works cooperatively with other staff as a member of the interdisciplinary team. Functions as a liaison/advocate to clients' families and/or other agencies as needed. Provides outreach/education/prevention services to the local community, schools, groups, and agencies as necessary and as approved by management staff. Provides crisis intervention/management, generating referrals to agency or external mental health providers or other service providers, as indicated. Performs other duties as requested. High School Diploma or equivalent. Completion of 350 CASAC clock hours completed preferred. One year of prior Case Manager experience in a Human Services setting. Strong individual and group counseling skills. Working knowledge of substance abuse treatment modalities and client self-help/support modalities. Strong writing skills, competencies in writing goal based/person centered treatment plans and progress notes. Ability to participate in CPR and First Aid training. Good organizational skills Able to read, write, speak and understand English At some sites, bilingual in Spanish is preferred Strong interpersonal skills to interact effectively with clients, staff and outside contacts Proficiency with Microsoft office (Word, Excel, Power Point, Outlook) Willing to travel in the community. Who You Will Be Associates Degree Energetic and flexible self-starter with highly developed skills to respond to changing priorities. A team player. Ability to multi-task and work towards tight deadlines.

Case Manager Non-profit staff can work anywhere…. The BEST work with us! $22.85 per hour A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area. Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Under the general direction of the Assistant Program Director or Designee, the Case Manager is responsible for aiding clients requiring social service assistance. In collaboration with clients, interview and evaluate clients and formulate Independent Living Plans. Locate and make use of appropriate community resources for clients; and relocate clients to permanent housing. This work is conducted in support of the mission and goals of Samaritan Daytop Village. Responsibilities What You Will Do Establishes professional relationships with clients; engages them in permanency services and ensures client confidentiality. Reviews all documentation establishing clients' eligibility for the program and pre-screen for non-shelter alternatives. Creates and maintains client files. Conducts initial intake and psycho-social assessment of clients' and clients' families' needs and periodic re-assessments. In collaboration with clients, prepares initial and periodic revisions of independent living plans including short-term and long-term client goals. Assists clients in attaining their goals by referring them to permanent housing opportunities, identifying and locating community resources for clients, and making referrals to appropriate services Works with clients to break through barriers to client goals, and assists clients in advocating for themselves and in moving toward self-sufficiency. Monitors clients' progress toward their goals (dates achieved) via regularly scheduled contact and document via progress notes. Follows up with clients and with referral organizations regarding client contact and progress with referral organization. Provides all required information for weekly/monthly/quarterly/annual reports. Acts as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, childcare, housing, legal issues, etc. Qualifications Who You Will Be Someone with a High School Diploma or equivalency and 2+ years of case management experience. OR Associate Degree with One-Two (1-2) years of case management experience OR Bachelor's Degree with at least One (1) year of case management experience. Ability to consistently maintain required documentation. Ability to maintain confidentiality. Working knowledge of NYC's diverse network of community resources #li-onsite

Help Those Arriving in NYC Bilingual Case Managers Needed! Non-profit specialists can work anywhere…. The BEST work with us. MULTIPLE SHIFTS AVAILABLE SUNDAY - THURSDAY 4 PM - 12 AM TUESDAY - SATURDAY 8 AM - 4 PM SUNDAY - THURSDAY 8 AM - 4 PM TUESDAY - SATURDAY 4 PM - 12 AM MONDAY - FRIDAY 10 AM - 6 PM TUESDAY - SATURDAY 8 AM - 4 PM A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Now, more than ever, our successful programs are assisting those arriving from Texas with nowhere to go and helping them to thrive! We are looking for emotionally intelligent bilingual Case Managers to assist in easing their transition to a new nation! What You Will Do Aid clients requiring social service assistance Interview and evaluate clients and formulate Independent Living Plans Locate and make use of appropriate community resources for clients Relocate clients to permanent housing. Who You Will Be Associates Degree/ or 2 years of undergraduate studies required; Bachelor's Degree (BA or BSW) preferred At least one year of prior Case Manager experience, preferably with the Homeless population

Help Those Arriving in NYC Bilingual Case Managers Needed! Non-profit specialists can work anywhere…. The BEST work with us. MULTIPLE SHIFTS AVAILABLE SUNDAY - THURSDAY 4 PM - 12 AM TUESDAY - SATURDAY 8 AM - 4 PM SUNDAY - THURSDAY 8 AM - 4 PM TUESDAY - SATURDAY 4 PM - 12 AM MONDAY - FRIDAY 10 AM - 6 PM TUESDAY - SATURDAY 8 AM - 4 PM A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Now, more than ever, our successful programs are assisting those arriving from Texas with nowhere to go and helping them to thrive! We are looking for emotionally intelligent bilingual Case Managers to assist in easing their transition to a new nation! What You Will Do Aid clients requiring social service assistance Interview and evaluate clients and formulate Independent Living Plans Locate and make use of appropriate community resources for clients Relocate clients to permanent housing. Who You Will Be Associates Degree/ or 2 years of undergraduate studies required; Bachelor's Degree (BA or BSW) preferred At least one year of prior Case Manager experience, preferably with the Homeless population

We are looking for a Case Manager Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Now, more than ever, our successful programs are assisting all New Yorkers and helping them to thrive! We are looking for emotionally intelligent Case Managers to help people improve and better their daily lives and experiences, within specified standards and timescales. What You Will Do Aid clients requiring social service assistance Interview and evaluate clients and formulate Independent Living Plans Locate and make use of appropriate community resources for clients Relocate clients to permanent housing. Who You Will Be Associates Degree/ or 2 years of undergraduate studies required; Bachelor's Degree (BA or BSW) preferred At least one year of prior Case Manager experience, preferably with the Homeless population

We are looking for a Case Manager - Brooklyn East New ! (Preferred Bilingual Spanish) Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Now, more than ever, our successful programs are assisting all New Yorkers and helping them to thrive! We are looking for emotionally intelligent Case Managers to help people improve and better their daily lives and experiences, within specified standards and timescales. What You Will Do Aid clients requiring social service assistance Interview and evaluate clients and formulate Independent Living Plans Locate and make use of appropriate community resources for clients Relocate clients to permanent housing. Who You Will Be Associates Degree/ or 2 years of undergraduate studies required; Bachelor's Degree (BA or BSW) preferred At least one year of prior Case Manager experience, preferably with the Homeless population

Case Managers Needed for our Queens Sites! Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Under general supervision, the Case Manager is responsible for aid clients requiring social service assistance. In collaboration with clients; interview and evaluate clients and formulate Independent Living Plans. Locate and make use of appropriate community resources for clients; and relocate clients to permanent housing. This work is carried out in support of the mission and goals of Samaritan Daytop Village. What You Will Do Establishes professional relationships with clients; engages them in permanency services and ensures client confidentiality. Reviews all documentation establishing clients' eligibility for program and pre-screen for non-shelter alternatives. Creates and maintains client files. Conducts initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments. In collaboration with clients, prepares initial and periodic revisions of independent living plans including short-term and long-term client goals. Assists clients in attaining their goals by referring them to permanent housing opportunities, identifying and locating community resources for clients and by making referrals to appropriate services Works with clients to break through barriers to client goals, assists clients in advocating for themselves and in moving toward self-sufficiency. Monitors clients' progress toward their goals (dates achieved) via regularly scheduled contact and document via progress notes. Follows-up with clients and with referral organizations regarding client contact and progress with referral organization. Provides all required information for weekly/monthly/quarterly/annual reports. Acts as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, childcare, housing, legal issues, etc. Schedules appointments for client with referral organizations. Escorts clients to appointments (housing, entitlements, educational, medical, social service, etc.) Assists clients in completing applications for benefits and entitlements, and may process applications on clients' behalf. Completes Relocation Case Review (RCS) for referral for aftercare services. Keeps abreast of changes in field. Performs other duties as requested. Who You Will Be High School Diploma or equivalency and 5+ years case management experience OR Associate's Degree and 3+ years case management experience OR Bachelor's Degree and 2+ years case management experience. Current or prior experience working with homeless population i.e. Men/Women/Families in a DHS Single or Family Shelter as a Case Manager required for designated agency programs. Ability to consistently maintain required documentation. Working knowledge of NYC diverse network of community resources. Ability to maintain confidentiality. Must demonstrate sensitivity to needs of clients in crisis. Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds. Computer literacy including proficiency in Microsoft Office Suite and EHR.

Help Those Arriving in NYC Bilingual Case Managers Needed! Non-profit specialists can work anywhere…. The BEST work with us. MULTIPLE SHIFTS AVAILABLE SUNDAY - THURSDAY 4 PM - 12 AM TUESDAY - SATURDAY 8 AM - 4 PM SUNDAY - THURSDAY 8 AM - 4 PM TUESDAY - SATURDAY 4 PM - 12 AM MONDAY - FRIDAY 10 AM - 6 PM TUESDAY - SATURDAY 8 AM - 4 PM A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Now, more than ever, our successful programs are assisting those arriving from Texas with nowhere to go and helping them to thrive! We are looking for emotionally intelligent bilingual Case Managers to assist in easing their transition to a new nation! What You Will Do Aid clients requiring social service assistance Interview and evaluate clients and formulate Independent Living Plans Locate and make use of appropriate community resources for clients Relocate clients to permanent housing. Who You Will Be Associates Degree/ or 2 years of undergraduate studies required; Bachelor's Degree (BA or BSW) preferred At least one year of prior Case Manager experience, preferably with the Homeless population

Major Functions: Under general supervision, the Case Manager is responsible for aid clients requiring social service assistance. In collaboration with clients; interview and evaluate clients and formulate Independent Living Plans. Locate and make use of appropriate community resources for clients; and relocate clients to permanent housing. This work is carried out in support of the mission and goals of Samaritan Daytop Village. Duties and Responsibilities Establishes professional relationships with clients; engages them in permanency services and ensures client confidentiality. Reviews all documentation establishing clients' eligibility for program and pre-screen for non-shelter alternatives. Creates and maintains client files. Conducts initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments. In collaboration with clients, prepares initial and periodic revisions of independent living plans including short-term and long-term client goals. Assists clients in attaining their goals by referring them to permanent housing opportunities, identifying and locating community resources for clients and by making referrals to appropriate services Works with clients to break through barriers to client goals, assists clients in advocating for themselves and in moving toward self-sufficiency. Monitors clients' progress toward their goals (dates achieved) via regularly scheduled contact and document via progress notes. Follows-up with clients and with referral organizations regarding client contact and progress with referral organization. Provides all required information for weekly/monthly/quarterly/annual reports. Acts as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, childcare, housing, legal issues, etc. Schedules appointments for client with referral organizations. Escorts clients to appointments (housing, entitlements, educational, medical, social service, etc.) Assists clients in completing applications for benefits and entitlements, and may process applications on clients' behalf. Completes Relocation Case Review (RCS) for referral for aftercare services. Keeps abreast of changes in field. Performs other duties as requested. JOB DESCRIPTION CONTINUED REQUIREMENTS: Required Education, Experience and Skills: High School Diploma or equivalency and 5+ years case management experience OR Associate's Degree and 3+ years case management experience OR Bachelor's Degree and 2+ years case management experience. Ability to consistently maintain required documentation. Working knowledge of NYC diverse network of community resources. Ability to maintain confidentiality. Must demonstrate sensitivity to needs of clients in crisis. Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds. Computer literacy including proficiency in Microsoft Office Suite and EHR. License/Certification Required: None Preferred Education, License/Certification, Experience and/or Skills: Associates or Bachelor's degree in Human Services or other related field. Current or prior experience working with homeless population i.e. Men/Women/Families in a DHS Single or Family Shelter as a Case Manager required for designated agency programs. Knowledge of DHS CARES Software a plus. Ability in understanding challenges facing the homeless population. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily within a transitional setting. A combination of sitting, standing, lifting, and walking is required for large portions of the day. Flexibility and patience are required. Must be able to work at times under stressful conditions and which includes potential for unpredictable actions and behaviors from clients.

We are looking for a Case Manager for our Brooklyn Location! Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Now, more than ever, our successful programs are assisting all New Yorkers and helping them to thrive! We are looking for emotionally intelligent Case Managers to help people improve and better their daily lives and experiences, within specified standards and timescales. What You Will Do Aid clients requiring social service assistance Interview and evaluate clients and formulate Independent Living Plans Locate and make use of appropriate community resources for clients Relocate clients to permanent housing. Who You Will Be Associates Degree/ or 2 years of undergraduate studies required; Bachelor's Degree (BA or BSW) preferred At least one year of prior Case Manager experience, preferably with the Homeless population

We are looking for a Case Manager - Brooklyn Sites Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Under general supervision, the Case Manager is responsible for aid clients requiring social service assistance. In collaboration with clients; interview and evaluate clients and formulate Independent Living Plans. Locate and make use of appropriate community resources for clients; and relocate clients to permanent housing. This work is carried out in support of the mission and goals of Samaritan Daytop Village. What You Will Do Establishes professional relationships with clients; engages them in permanency services and ensures client confidentiality. Reviews all documentation establishing clients' eligibility for program and pre-screen for non-shelter alternatives. Creates and maintains client files. Conducts initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments. In collaboration with clients, prepares initial and periodic revisions of independent living plans including short-term and long-term client goals. Assists clients in attaining their goals by referring them to permanent housing opportunities, identifying and locating community resources for clients and by making referrals to appropriate services Works with clients to break through barriers to client goals, assists clients in advocating for themselves and in moving toward self-sufficiency. Monitors clients' progress toward their goals (dates achieved) via regularly scheduled contact and document via progress notes. Follows-up with clients and with referral organizations regarding client contact and progress with referral organization. Provides all required information for weekly/monthly/quarterly/annual reports. Acts as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, childcare, housing, legal issues, etc. Schedules appointments for client with referral organizations. Escorts clients to appointments (housing, entitlements, educational, medical, social service, etc.) Assists clients in completing applications for benefits and entitlements, and may process applications on clients' behalf. Completes Relocation Case Review (RCS) for referral for aftercare services. Keeps abreast of changes in field. Performs other duties as requested. Who You Will Be High School Diploma or equivalency and 5+ years case management experience OR Associate's Degree and 3+ years case management experience OR Bachelor's Degree and 2+ years case management experience. Current or prior experience working with homeless population i.e. Men/Women/Families in a DHS Single or Family Shelter as a Case Manager required for designated agency programs. Ability to consistently maintain required documentation. Working knowledge of NYC diverse network of community resources. Ability to maintain confidentiality. Must demonstrate sensitivity to needs of clients in crisis. Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds. Computer literacy including proficiency in Microsoft Office Suite and EHR.

We are looking for a Case Manager Brooklyn Location Non-profit specialists can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Under general supervision, the Case Manager is responsible for aid clients requiring social service assistance. In collaboration with clients; interview and evaluate clients and formulate Independent Living Plans. Locate and make use of appropriate community resources for clients; and relocate clients to permanent housing. This work is carried out in support of the mission and goals of Samaritan Daytop Village. What You Will Do Establishes professional relationships with clients; engages them in permanency services and ensures client confidentiality. Reviews all documentation establishing clients' eligibility for program and pre-screen for non-shelter alternatives. Creates and maintains client files. Conducts initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments. In collaboration with clients, prepares initial and periodic revisions of independent living plans including short-term and long-term client goals. Assists clients in attaining their goals by referring them to permanent housing opportunities, identifying and locating community resources for clients and by making referrals to appropriate services Works with clients to break through barriers to client goals, assists clients in advocating for themselves and in moving toward self-sufficiency. Monitors clients' progress toward their goals (dates achieved) via regularly scheduled contact and document via progress notes. Follows-up with clients and with referral organizations regarding client contact and progress with referral organization. Provides all required information for weekly/monthly/quarterly/annual reports. Acts as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, childcare, housing, legal issues, etc. Schedules appointments for client with referral organizations. Escorts clients to appointments (housing, entitlements, educational, medical, social service, etc.) Assists clients in completing applications for benefits and entitlements, and may process applications on clients' behalf. Completes Relocation Case Review (RCS) for referral for aftercare services. Keeps abreast of changes in field. Performs other duties as requested. Who You Will Be High School Diploma or equivalency and 5+ years case management experience OR Associate's Degree and 3+ years case management experience OR Bachelor's Degree and 2+ years case management experience. Current or prior experience working with homeless population i.e. Men/Women/Families in a DHS Single or Family Shelter as a Case Manager required for designated agency programs. Ability to consistently maintain required documentation. Working knowledge of NYC diverse network of community resources. Ability to maintain confidentiality. Must demonstrate sensitivity to needs of clients in crisis. Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds. Computer literacy including proficiency in Microsoft Office Suite and EHR. Associates or Bachelor's degree in Human Services or other related field. Knowledge of DHS CARES Software a plus. Ability in understanding challenges facing the homeless population. *Additional Salary Details: The salary range and/or hourly rate advertised is a good faith estimate of compensation that may be offered to a potential candidate. The rate of pay is determined by several factors such as education, years of relevant experience, division, location, specialty, funding source, and credentials. *COVID-19 VACCINATION REQUIREMENTS*

Program: HELP Webster Ave |3300 Webster Ave, Bronx, NY 10467 What You'll Do If you want to use your Case Management skills to help struggling and vulnerable families, this could be a great opportunity for you. HELP Webster Ave, located in Bronx, New York, is an emergency shelter for asylum-seeking single adults. As a Case Manager, you'll provide culturally sensitive, trauma-informed intake and assessment for your clients and track their progress in the CARES case management system. You'll coordinate for and provide service linkages to medical and mental health care, immigration legal services, childcare, school registration and related services, ESL instruction, interpretation and translation services, and more. You're a great fit for this role if you have: Bachelor's degree in social work or a related field, or equivalent skills and experience. Bilingual fluency in a second language, ideally Spanish/English. Case management experience working with vulnerable people who have experienced significant trauma. Crisis intervention experience. Basic understanding of immigration laws and procedures. Great organizational skills and the ability to learn quickly and problem-solve under pressure. Strong computer skills required, with knowledge of CARES a plus.

Job Description Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $29.17/hr. None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win's contractual requirements with outside Funders. Responsibilities: Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation. Initiate referrals for necessary emergency services. Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. Ensure CARES data and supporting documents are printed and filed in designated sections in the client's chart. Conduct orientation with clients and review the facility rules, clients' rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc. Assist clients with transition to assigned residential unit and housekeeping items. Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services. Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals. Develop an Independent Living Plan (ILP) for each client, which will define the client's goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP. Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals. Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF). Maintain client data in the Uniform Client Chart. Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times. Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.). Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed. Must track referrals and follow-up each client's progress. Assess job readiness of clients, utilizing Standardized Assessment tools. Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing. Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor. Must work evenings, one Saturday each month, and holidays as scheduled. Prepare all mandated reporting as required by supervisor, contract agency and funding agency. Must conduct client unit inspections and review findings with the client and supervisor. Perform other related duties, as needed. Essential Functions: Must be able to ascend/descend stairs in the assigned building. Must be able to escort clients to appointments as needed including apartment viewings. Qualifications: Commitment to Win's mission, vision, and values. Bachelor's Degree in social work or related field preferred with two years of relevant experience or an Associate's Degree and three years of client facing experience. Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred. Familiarity with entitlement systems and procedures preferred. Experience with working with families and the issues of domestic violence and homelessness. Experience with standardized assessment tools preferred. Excellent organizational, written, and verbal communication skills preferred. Ability to work effectively in a team environment. Computer skills and knowledge of CARES a plus. Bilingual - English/Spanish proficiency a plus. Core Competencies: Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic. Facilitating Change: Delivers high quality results consistently. Managing Performance: Interacts respectfully with clients and co-workers. Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN'S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour None The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win's contractual requirements with outside Funders Responsibilities: Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation. Initiate referrals for necessary emergency services. Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. Ensure CARES data and supporting documents are printed and filed in designated sections in the client's chart. Conduct orientation with clients and review the facility rules, clients' rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc. Assist clients with transition to assigned residential unit and housekeeping items. Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services. Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals. Develop an Independent Living Plan (ILP) for each client, which will define the client's goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP. Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals. Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF). Maintain client data in the Uniform Client Chart. Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times. Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.). Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed. Must track referrals and follow-up each client's progress. Assess job readiness of clients, utilizing Standardized Assessment tools. Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing. Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor. Must work evenings, one Saturday each month, and holidays as scheduled. Prepare all mandated reporting as required by supervisor, contract agency and funding agency. Must conduct client unit inspections and review findings with the client and supervisor. Perform other related duties, as needed. Essential Functions: Must be able to ascend/descend stairs in the assigned building. Must be able to escort clients to appointments as needed including apartment viewings. Qualifications: Commitment to Win's mission, vision, and values. Bachelor's Degree in social work or related field preferred with two years of relevant experience or an Associate's Degree and three years of client facing experience. Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred. Familiarity with entitlement systems and procedures preferred. Experience with working with families and the issues of domestic violence and homelessness. Experience with standardized assessment tools preferred. Excellent organizational, written, and verbal communication skills preferred. Ability to work effectively in a team environment. Computer skills and knowledge of CARES a plus. Bilingual - English/Spanish proficiency a plus. Core Competencies: Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic. Facilitating Change: Delivers high quality results consistently. Managing Performance: Interacts respectfully with clients and co-workers. Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN'S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment . Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law . #IND #ZR

Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.98 per hour None The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win's contractual requirements with outside Funders Responsibilities: Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation. Initiate referrals for necessary emergency services. Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. Ensure CARES data and supporting documents are printed and filed in designated sections in the client's chart. Conduct orientation with clients and review the facility rules, clients' rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc. Assist clients with transition to assigned residential unit and housekeeping items. Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services. Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals. Develop an Independent Living Plan (ILP) for each client, which will define the client's goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP. Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals. Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF). Maintain client data in the Uniform Client Chart. Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times. Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.). Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed. Must track referrals and follow-up each client's progress. Assess job readiness of clients, utilizing Standardized Assessment tools. Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing. Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor. Must work evenings, one Saturday each month, and holidays as scheduled. Prepare all mandated reporting as required by supervisor, contract agency and funding agency. Must conduct client unit inspections and review findings with the client and supervisor. Perform other related duties, as needed. Essential Functions: Must be able to ascend/descend stairs in the assigned building. Must be able to escort clients to appointments as needed including apartment viewings. Qualifications: Commitment to Win's mission, vision, and values. Bachelor's Degree in social work or related field preferred with two years of relevant experience or an Associate's Degree and three years of client facing experience. Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred. Familiarity with entitlement systems and procedures preferred. Experience with working with families and the issues of domestic violence and homelessness. Experience with standardized assessment tools preferred. Excellent organizational, written, and verbal communication skills preferred. Ability to work effectively in a team environment. Computer skills and knowledge of CARES a plus. Bilingual - English/Spanish proficiency a plus. Core Competencies: Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic. Facilitating Change: Delivers high quality results consistently. Managing Performance: Interacts respectfully with clients and co-workers. Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN'S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment . Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law . #IND #ZR