Helpdesk computer technician jobs near me - 1,504 jobs

The Service Desk position provides outstanding customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required. This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Your daily tasks could also include: Detailed Description: Provide outstanding service to, and build relationships with Huntington colleagues every day Work individually and as a team to meet and exceed established goals, i.e., call handle time goals, availability goals and quality goals Maintain up to date knowledge on Huntington products, services, technology, and procedures Compile documentation necessary for effectively fulfilling customer needs Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful Follow up with customers to ensure issue has been resolved Drive initiatives that improve the service desk Partner with internal support groups in providing the best service to our colleagues Other duties as assigned Basic Qualifications: Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework. Associate's Degree Preferred Qualifications: Candidates must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule Previous banking environment experience preferred Ability to demonstrate professional verbal communication skills Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material Ability to professionally handle irate customers Ability to use a headset and to sit for long periods of time Experience with Microsoft Office applications and the Internet A+ and Network+ certifications HDI certifications

Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.

About Lightfield Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks. We're rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We're building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful. We are backed by Greylock, Lightspeed, and Coatue, and our team previously built Tome, a generative AI presentation product used by over 25 million people. Before Tome, many of us worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role The heart of a CRM is its data model. The ability to collect, store, organize, and retrieve the right data for the right application is absolutely crucial to Lightfield's success. What makes it even more challenging is that Lightfield stores orders of magnitude more data than a traditional CRM and the data needs to be appropriately organized for both LLMs and humans. No one has built a product like this at scale. We're hiring a senior engineering leader to establish and scale the Infra & Data function. You'll collaborate closely with the founders to set architectural direction, evolve our core systems, and build the team responsible for the foundational layer of Lightfield. What you'll do Define and execute Lightfield's infrastructure & data strategy for our next phase of scale. Advance the data, search, retrieval, and agent-execution systems that power our AI-native CRM. Shape our event architecture and orchestrate reliable, high-throughput asynchronous processing and user-defined workflow execution. Strengthen observability and operational practices to ensure reliability, performance, and proactive issue detection. Recruit, grow, and lead a world-class Infra & Data engineering team. Mentor engineers across Lightfield, contribute to code reviews, and elevate our engineering culture and practices. Who you are 10+ years of experience building and scaling backend, data, and infrastructure systems. Deep experience designing high-performance data infrastructure for large-scale ingestion, processing, indexing, and retrieval. Strong expertise in relational database design, indexing strategies, and query optimization (PostgreSQL or similar). Experience with full-text search systems (e.g., Typesense) enabling fast, structured querying. Experience with vector search and semantic retrieval (e.g., Pinecone) to power AI-driven context and recommendations. Experience with job orchestration and durable workflow technologies (e.g., Temporal, Celery) and event-driven architectures (e.g., Kafka). Benefits & Perks Competitive salary Meaningful early equity Health insurance (medical, dental, vision) 3 weeks of PTO 11 paid company holidays + we enjoy a winter holiday break 3 months of paid family leave Wednesdays work from home Regular team dinners, events, offsites, and retreats 401k plan Other perks include: commuter and lunch stipend #J-18808-Ljbffr

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

A leading cloud infrastructure company is seeking a Software Engineer with 5+ years of experience to manage compute clusters using Golang and Terraform. The role involves improving performance, collaborating on features, and working within a team-oriented environment. This position offers a competitive compensation package, including equity, with base pay for the San Francisco location estimated between $180,000 and $280,000. #J-18808-Ljbffr

We're hiring entry-level IT Specialists in Colorado to join our growing remote IT team. This position is ideal for U.S. military veterans discharged between 2012 2025. No prior IT experience? We provide full hands-on training to help you succeed in a civilian IT career. Your Responsibilities Support setup and maintenance of computer systems and networks Troubleshoot technical issues and provide basic solutions Learn to install and configure hardware, software, and applications Follow IT security protocols and support data protection Collaborate with remote team members Qualifications Veterans discharged 2012 2025 strongly encouraged No prior IT experience required Strong communication, teamwork, and attention to detail Interest in technology is a plus What We Offer Competitive pay: $26 $33/hr Flexible remote work schedule Paid IT training and certification opportunities Veteran-supportive workplace with career growth Apply today and start your next mission a successful career in IT!

A leading consulting firm is seeking a Combat Systems Product Support Analyst to play a vital role in strategic planning and execution for U.S. Navy clients. You will leverage more than 5 years of Navy experience and 3 years of logistics management to provide technical solutions. The ideal candidate will possess a secret clearance and a high school diploma or GED. Opportunities for professional development and benefits are plentiful, including flexible work arrangements that foster a people-first culture. #J-18808-Ljbffr

A leading tech company seeks an experienced attorney to join their Litigation & Regulatory team in Palo Alto, California. This role involves providing litigation and regulatory support across various products, including AdTech and AI. Responsibilities include managing litigation issues, developing strategies for risk mitigation, and collaborating with other teams to ensure compliance. Ideal candidates will have 3-5 years of relevant experience, a JD, and a strong interest in new technologies. The position offers a competitive salary and various benefits, including unlimited PTO. #J-18808-Ljbffr

Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr

Description of Role/Responsibilities/Project: We are seeking a talented Network Support Specialist to join our team. This person will be helping with basic network support duties having hands on experience supporting Network connectivity issues, hardware issues, and incident management is needed. Beling reliable and dependable is just as important as the technical skills. Required Skills: 3+ years in a network support role Experience supporting and maintaining network performance Experience with network monitoring and incident management Experience with both Linux and Windows Experience providing WAN support Experience with Cisco and Juniper Experience or exposure to scripting languages Desired Skills: Network related certifications Experience scripting with Ansible Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

JOB TITLE: Facilities Support Representative DURATION: Long term contract HOURLY RATE: $17/hr + all candidates need to live within a 2-hour radius from Bentonville, AR This is a remote role in a call center environment, focusing on inbound calls and emails from field technicians and onsite store associates regarding on-site HVAC, Lighting, and Refrigeration issues that they will help troubleshoot utilizing software, a knowledgebase, as well as internal collaboration with subject matter experts. These duties will be performed by researching work order root causes for technicians according to severity and device functionality within our process. Starting February 2nd, 2026, there is 6 weeks of training that are intended to equip the candidate with fundamental knowledge of the workflows and associated software. Proficiency will come with time in production and collaboration with subject matter experts. Training is Monday-Friday 8:00-5:00 CST. Weekly schedule is structured 4 days on 3 off platform. First contact resolution and quality adherence take priority over productivity. 13:00 AHT, about 25 calls/emails in a shift. A laptop and charger are provided. Monitors and headsets are not provided but are strongly recommended. Job Description: Desired Skills and Experience Exp. working in an environment with a high volume of inbound, outbound calls and emails. Demonstrates a fundamental level of critical thinking (diagnostics/problem solving, researching, and team working skills). There is no step-by-step guide or walkthrough. This job requires a natural solutions seeker. Excellent written and spoken communication skills Strong multitasking skills - able to navigate multiple applications at one time Intermediate computer knowledge proficient in Microsoft apps, dual screens and real time reporting. A quiet professional environment and reliable internet service is required Ability to handle a high volume of inquiries during peak volume with positivity and professionalism. Experience working from home. (You understand the importance of timely communication and adherence to scheduled production standards.) Plusses Autonomous system diagnostics and troubleshooting Understanding of BAS (Building Automation Systems) Day-to-Day : An employer in Northwest Arkansas is seeking a Facilities Representative to join the team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 4500 stores nationwide. The program goal is to protect the client against product loss in stores. He/She will coordinate service with on-site technicians, store associates, level 3 teams and third parties where needed. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback.

Calgon Carbon | A Kuraray Company is growing - and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Electrical Technician 2 Location: Columbus Plant Columbus, OH Excellent Benefits: Medical, dental, vision and retirement savings (401k) Hours of work: 7 day/week operation with rotating shifts 8-12 hours The Electrical Technician is responsible for maintaining, troubleshooting, calibrating, and repairing all electrical, electronic, and instrumentation systems within the Plant. During periods of inactivity, the Electrical Technician will work with other members of the crew to support the self-directed activities of the Plant. Duties and Responsibilities (not limited to) Inspection, repair, installation, and overhauling of equipment throughout the Plant as well as building and physical structure maintenance Maintaining PLCs for various equipment throughout the plant including but not limited to configuring new data points, modifying existing programs, and adding logic for the control of new equipment Inspection, repair, installation, and overhauling of equipment throughout the Plant as well as building and physical structure maintenance Knowledge of all maintenance tasks for all operational and warehouse procedures within the Plant Develop and maintain daily communication with the process operators to determine if the unit has any mechanical or electrical maintenance issues Perform and document routine inspections of equipment to determine necessary action, prepare work orders, and document completely and accurately Participate in safety audits, safety meetings, and incident investigations, as necessary Maintain housekeeping in all work areas Install equipment and machinery, as necessary Maintain all maintenance shop equipment tools in safe and proper condition Perform various preventative maintenance tasks, such as cleaning, and lubricating machinery and/or equipment Assist in the training of new maintenance employees Qualifications A one-year certificate from college or technical school is required (Industrial Electric & Programming) 2-3 years of industrial electrical experience is required 2 years of industrial electric plant experience is preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, weve been at the forefront of developing cutting-edge technologies and solutions to meet the worlds evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PId1cbc4268d9e-31181-39054060

Hanover Research - Tier 1 Helpdesk Support Specialist Arlington, VA Hybrid Opportunity Hanover Research is seeking a Tier 1 Helpdesk Support Specialist who will provide support to end users throughout the organization. Reporting to the IT Systems and Support Manager, this role will serve as a first point of contact for all IT-related helpdesk inquiries. This role will perform basic IT helpdesk responsibilities that are well documented, such as new user creation in multiple IT and Enterprise Application systems, coordinating equipment shipments with employees, and basic troubleshooting. This is an excellent opportunity for individuals looking to start a career in IT, with training and documentation provided to support professional growth. Responsibilities Initial contact: Serve as the first point of contact for users reporting technical problems through help desk tickets. Basic troubleshooting: Diagnose and resolve common hardware, software, and network issues, such as password resets, software installations, Single Sign On, and connectivity problems. User guidance: Guide end-users through basic troubleshooting steps and solutions. Escalation: Recognize when an issue is beyond their scope and escalate it to Tier 2 support, other specialized teams, or convert to a change request “CR”. ITSM System Hygiene: Review tickets and CRs on a regular basis to ensure things are closed out in a timely manner. Documentation: Document all issues, troubleshooting steps, and resolutions in a ticketing system. Customer service: Maintain strong customer service skills to ensure a positive user experience. Enterprise Cloud Applications: Assist with user setup, password resets, basic training, and other tier 1 responsibilities for Enterprise Applications such as Salesforce, Workday, FreshService, DocuSign, etc. End user hardware lifecycle management: Arrange shipping and tracking of new and replacement user laptops, securely wipe laptop data. Qualifications High school degree required Associate's degree in IT or related field or 2 years' experience in a similar role preferred. Basic understanding of computer hardware, operating systems (Windows/mac OS), and common software applications Familiarity with cloud-based platforms such as Microsoft 365, Google Workspace, or Salesforce (training provided) Strong verbal and written communication skills Excellent customer service and interpersonal skills Ability to follow written documentation and standard operating procedures Willingness to learn and adapt in a fast-paced environment Ability to prioritize and manage multiple tasks with attention to detail Ability to work independently and as part of a team Interest in pursuing a career in IT support, systems administration, or Enterprise Cloud Applications Administration or Development Location Office is located in Arlington, VA Hybrid Role. In-office Tuesdays and Thursdays and as needed. #Remote #LI-Remote Benefits Starting at 18+ days Paid Time Off 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, and Indigenous People's Day, and personal holidays 401(K) employer matching programs Comprehensive health and dental benefits package Health and wellness packages with discounts to local gym Community service opportunities In-office snacks and beverages Compensation Hanover Research strives to create compensation and benefits programs that are competitive, equitable, and fair. The compensation range for this role at the company is $50,000 - $60,000. Please note that the base salary offered is contingent on the candidate's job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market. Hanover believes in supporting our team's overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more. About Hanover Research Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit ************************ Hanover Values Business Building - We build our business quickly and intelligently and we help our clients do the same Thought Leadership and Innovation - We strive constantly to deliver better information in a better way Service - To our clients and our community, service is our guiding principle Leadership and Mentorship - Our talent is our greatest asset, and we hope to help our people be their best Firm Citizenship - We are optimists who believe there are endless possibilities for our company and ourselves How to Apply If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you to submit your resume and any other supporting materials. Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and need assistance in accessing our website or completing a job application, please contact Hanover Research at ************ or via email *****************************. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

Project Brilliance an ABA therapy company committed to providing the best quality, ethical, and most innovative ABA therapy to children on the autism spectrum and other related developmental disabilities, all the while striving to set a standard of care in the field. We aim to not only help children gain valuable skills, but to also help their families lead fulfilled and successful lives together. We are looking for professional, outgoing, energetic and caring candidates with experience to work 1-1 with young children meet and surpass their goals. RBT Pay Rate of $19.00 to $20.00 per hour. Behavior Technician will begin at a probationary rate of $16.00 to $17.00 until RBT credentialing is obtained within their first 60 days of employment. Project Brilliance offers training, guidelines and assistance in completing this job requirement. Responsibilities of a Behavior Technician/ RBT include: · Provides one-on-one therapy to our clients as well as leads or assists in peer play and social groups. · Helps children acquire new skills and work towards individualized goals tailored for improving communication, social interaction, problem solving, and adaptive living skills · Uses of proper teaching, behavior change, Mand training procedures, and data collection. · Works with BCBAs and provides feedback on childs progress · Teaches children appropriate social behaviors · Ensures childrens safety during indoors and outdoors activities · If needed, changes diapers/pull ups, potty training · Mon-Fri 9a-5p 40 hours/week, Center based, Home Therapy also available Requirements of a Behavior Technician/ RBT include: · Bachelor's degree in education, psychology or a related field is preferred, but not required · Registered Behavior Technician (RBT) Certification, preferred but not required · Experience with ABA therapy preferred, but not required we provide training · Ability to improvise and play with young children (ages 2-6) in various settings · Teach children appropriate social behaviors · Prior ABA experience a plus Benefits Offered to Full Time Employees include: · Health Insurance 3 options available: HSA, HMO, PPO · Health Savings Account with company contribution · Flexible Spending Accounts including Medical FSA and Dependent Care · Dental Insurance · Vision Insurance · Company Paid Life Insurance · Supplemental Insurance including Accident, Hospital Indemnity and Pet Insurance · Paid Time Off (PTO) of accrued time for Vacation after 90 days of employment · Personal Day after 90 days of employment · Paid Wellness Days after 1 year of employment · Paid Select Holiday after 1 year of employment · Advancement Opportunities · Supervisions weekly by BCBA · 401K with generous company match after 1 year of employment · Profit Sharing Program · Incentive Programs for Exceeding Expectations (Star Points) · Door Dash Discounted Program · Casual dress code Compensation details: 16-20 Hourly Wage PI2670577409a5-31181-39351101

Patriot, LLC is seeking a Helpdesk Specialist III to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. Specific Responsibilities: • Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person • Assist customers, troubleshoot problems, and coordinate technical support. • Account creations, account lockouts, password changes • Record events and problems and their resolution in logs • Follow-up and update customer status and information • Log and route service requests and incidents in an incident management system. • Maintain service level agreements related to Desk Side support Service/Incident requests • Direct unresolved issues to the next level of support team member • Establish phone bridge with next level of support and customer leads per SOP's • Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system Requirements: • Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered • Active Secret clearance is required. • This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. • At least seven (7) or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service. • At least seven (7) or more years of experience utilizing any Incident Management Ticketing System such as: o Remedy v20.02 o ServiceNow o Other, comparable systems Preferred Key Skills and Abilities (not contractually required): • DHS Suitability Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046

Description Helpdesk Support SpecialistCompany Overview:Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.We are looking for a Helpdesk Support Specialist who's ready to go beyond basic support and take ownership of support processes, help define internal SLAs, and become a reliable go-to contact for internal and client-facing issue resolution. This person will not only respond to daily technical requests but will also help optimize our support operations, assisting in building a more structured helpdesk with the right escalation paths and proactive monitoring. If you're passionate about helping users, documenting solutions, and progressively owning more of the support lifecycle, we'd love to hear from you.Position Title: Helpdesk Support SpecialistLocation: Remote (LATAM) Schedule: Monday to Friday, 8:00AM - 5:00PM EST/CSTWhat you will be doing: Respond to incidents related to: Account creation / termination / role changes Password resets and user permissions VPN / Active Directory / shared file systems Support onboarding/offboarding tasks and system access management. Troubleshoot logs and alerts, restart processes or perform manual pushes. Identify recurring issues and propose improvements to SOPs or automation. Assist in structuring SLAs, ticket categories, and escalation paths. Generate and maintain support reports, including data validation and cleanup. Create or update documentation for knowledge base / internal wiki. Support simple SQL queries and PowerShell scripts (as needed). Assist with EDI/API support and minor data migrations (training can be provided). Collaborate with engineering and platform teams during rollouts or troubleshooting. Requirements & QualificationsTo excel in this role, you should possess:Core Requirements 2+ years of Helpdesk, Technical Support, or IT Support experience. Experience with ticketing systems (e.g., Jira, ServiceNow, Zendesk). Working knowledge of Windows OS, Active Directory, VPNs, and user permissions. Ability to solve issues independently and escalate when needed with context. Proficient in English (B2 minimum - written and spoken). Strong attention to detail and ability to document actions clearly. A mindset of continuous improvement and service ownership. Bonus Points (Nice to Have) Familiarity with SQL queries, PowerShell, or scripting basics. Experience supporting SaaS platforms or cloud-based tools. Exposure to API or EDI workflows. Comfortable assisting with data migration, QA, or bulk updates. Knowledge of basic ITIL or helpdesk best practices. Soft Skills Strong interpersonal and communication skills. Proactive, curious, and able to suggest improvements. Comfortable working in fast-paced, cross-functional environments. Independent, resourceful, and accountable for follow-through. Why you will love Lean Tech: Join a powerful tech workforce and help us change the world through technology Professional development opportunities with international customers Collaborative work environment Career path and mentorship programs that will lead to new levels. Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Tower Maintenance Technician I Position Type: Full-Time Compensation: Competitive Pay Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training The Tower Team of Mercury Broadband builds and services all of Mercurys tower sites. Tower maintenance technicians should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Tower Leadership. Key Responsibilities: Ability to use provided safety gear while working at heights up to 300ft. Installation of broadband equipment at Mercury tower premises Represent the company in a professional manner Assist with new tower site construction Troubleshoot broadband tower equipment Troubleshoot and resolve network outages Basic mechanical skills Installation and tuning of Microwave Dishes and Radios Ability to be ON Call and troubleshoot Network Outages as needed in your market. Skills and Requirements: Comfortable working on ladders, roofs, towers (up to 300), and elevated locations Basic mechanical skills Knowledge of and ability to operate basic hand and power tools Follow cabling procedures for wiring towers Clean driving record and valid drivers license Self-Motivated 2+ years Tower hand experience (preferred) First Aid/CPR/AED certified (preferred) Authorized Climber and Rescue trained (preferred) Physical Requirements: Ability to climb with up to a 30 lb. load and work at elevated heights up to 500', with most of the work performed at 300' or less; must be able to pull own body weight plus equipment weight up a vertical tower repeatedly Ability to stand continuously, reach frequently, & bend at waist and knees frequently Requires working outdoors in all types of weather Ability to stoop, crawl, squat and lift 50 lbs.; and be able to lift 50 lbs. overhead occasionally Requires good finger and hand dexterity to utilize various hand tools in a repetitive manner Education Requirements: High School Diploma or equivalent Physical Requirements Ability to climb towers and structures regularly, including heights of 300500+ feet. Ability to climb while carrying tools or equipment. Ability to safely climb ladders (including up to 40 ft). Ability to lift, carry, push, or pull 5080 lbs (frequently or repetitively depending on task). Ability to move equipment up and down stairs when necessary. Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components. Ability to bend, twist, stoop, kneel, crouch, reach, and contort the body for extended periods. Ability to maintain balance while climbing and working on elevated or uneven surfaces. Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments. Ability to work around live electrical components and sensitive equipment. Ability to see the full color spectrum (important for cable/connector identification). Ability to hear and communicate clearly with team members. Ability to handle equipment safely at heights and in confined spaces. Regular, predictable attendance is required; including quarter-driven hours as business demands dictate. Ability to sit at a computer terminal for an extended period. May be required to operate general office equipment including but not limited to copiers, printers. Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadbands rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department. PI17b31b140a56-31181-39440236

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military