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Working at Helpshift

Zippia score 4.2

Overview

SalaryRevenue

Reviews

CompetitorsCEO & Executives

Helpshift overview

Industry
Computer Programming
Revenue
$5.8M
Headquarters
Employees
171
Founded in
Website
Organization type
Private
CEO
Eric Vermillion
Social media
Helpshift bridges the disconnect between conventional customer service channels-like email and phone support-and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift's AI-powered support platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit helpshift.com and follow @helpshift on Twitter. Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.
Helpshift is a small technology company based in San Francisco, CA with only 171 employees and an annual revenue of $5.8M.

Helpshift's mission statement

We delight our customers with innovative technology, creative solutions, superior quality, value and service taking them beyond where they are today.

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The team at Helpshift

  • The founders of Helpshift are Abinash Tripathy and Baishampayan Ghose.
  • The key people at Helpshift are Eric Vermillion, Abinash Tripathy and Baishampayan Ghose.
Key people
Eric Vermillion
Abinash Tripathy
Baishampayan Ghose

Helpshift salaries

Average Helpshift salary
$77,325
yearly
$37.18 hourly
Updated March 14, 2024

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Helpshift financial performance

8.1
Performance score

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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Helpshift, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Helpshift. The employee data is based on information from people who have self-reported their past or current employments at Helpshift. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Helpshift. The data presented on this page does not represent the view of Helpshift and its employees or that of Zippia.

    Helpshift may also be known as or be related to Helpshift and Helpshift, Inc.