Henderson Brothers jobs in Pittsburgh, PA - 3159 jobs
Claims Specialist
Henderson Brothers 3.8
Henderson Brothers job in Pittsburgh, PA
Details
Job Title: Claims Specialist
Department: Commercial Lines
Division: Risk Control/Claims
Reports To: Claims Supervisor
Contract: No
FLSA status: Exempt
Position Description
The Claims Specialist will provide heroic claims service by assisting with the management of all claims from the initial report of the claim to the closing to ensure the best outcome for all our customers.
Primary Responsibilities & Duties
Support and manage claim process for clients who are/and are not on a Client Service Plan. This includes initial claim reporting, carrier correspondence, data collection, and internal documentation.
Manage daily client correspondences in regard to claims and claim updates.
Manage data entry in agency management system.
Aid clients through property damage restoration process.
All other duties as assigned.
Position-specific Competencies
Effective Communication: Can clearly articulate oneself in a professional manner with the ability to read the audience and adapt. Possesses the intuition on what information to communicate, feedback to provide, and the right manner of delivery. Practices active listening with patience and can restate opinions accurately, as needed.
Attention to Detail: Ability to achieve thoroughness and accuracy when accomplishing a task. Strong ability to focus and provide thorough attention.
Relationship Management: Possesses the ability to create and maintain strong relationship with business owners and contacts.
Decision Quality: Consistently makes good decisions. Through analysis, wisdom, experience, and judgement can accurately act in the best interest of colleagues and clients.
HBI Competencies
Integrity: Conducts business with the utmost moral decency. A trusted advisor who displays the highest standard of ethics.
Heroic Service: White glove approach to client service and satisfaction. Can anticipate needs, and consistently exceeds expectations.
Teamwork: Works well with others towards a shared goal. Actively participates, shares responsibilities and rewards, and contributes to the effectiveness of the group.
Kindness: Shows concern and consideration for others. Is generous with time, talent, and overall possess a willingness to help.
Qualifications
Bachelor's degree or insurance designation preferred
1-3 years of claims experience required
CIA, ARM, CLA, etc. preferred but not required
*if you are not licensed, you will be required to obtain licensure within first 90 days of hire*
An insurance background or understanding of different types of insurance coverage is beneficial, but not required
Strong verbal communication and listening skills
Proficient in Microsoft Office products such as Word, PowerPoint, and Excel
Proficient virtual communication skills-preferably Zoom
Work Environment
This position requires travel capabilities. A valid driver's license is necessary to provide self-transportation to client meetings, events, and seminars. Local travel up to 50%.
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
EEO Statement
Henderson Brothers supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.
$61k-98k yearly est. Auto-Apply 60d+ ago
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Employee Benefits Consultant
Henderson Brothers 3.8
Henderson Brothers job in Pittsburgh, PA
SNAPSHOT
Title:
Group Benefits Consultant
Department:
Group Benefits
Responsibilities
: Handling of mid-size employer accounts, Expand book of business, expand working knowledge of healthcare plans
Compensation
: competitive salary + bonus opportunities, comprehensive benefits, sizable time-off allotment, 4% 401(k) company match
Additional perks
: Tuition reimbursement, student loan relief, flexible work schedules, paid holidays
POSITION DETAILS
Expect your typical day as a Consultant in our Group Benefits department to be focused on the following initiatives:
Account Management:
Develop and strategically manage renewal process of client accounts in a proactive and effective manner, Conduct on-site client meetings with both employers and employees, Lead program and vendor implementations and ongoing program management.
Business development:
Expand existing book of business, Create and maintain sales pipeline to meet annual sales initiatives.
Continuing education:
Expand and maintain working knowledge of employer healthcare plans and regulatory compliance by attending meetings, education sessions, research, and formal continuing education programs.
We are interested in speaking with optimistic and self-motivated individuals who are searching for a dynamic career path in a professional setting:
Bachelor's Degree preferred
Life, Accident, and Health License
5+ year of employee benefits account management, or human resources, experience with an employee benefits focus.
CEBS, GBA, PHR, or SHRM-CP/SCP Designation-Preferred
Intermediate knowledge of employee health and welfare plans.
Clear understanding of life, accident and health insurance policies and policy management.
Experience or exposure to health management strategic planning.
Proficient skills in Microsoft Office products such as Word, PowerPoint, and Excel. Exposure to Epic or Applied Solutions is preferred.
ABOUT US
Henderson Brothers is a fourth-generation, family-owned insurance brokerage firm that emphasizes doing what is right for our clients and colleagues. We value kindness, humility, teamwork, and a desire to provide truly exceptional service and solutions to our clients. It is these values that have earned our nomination as a Top Workplace in the Pittsburgh, PA area.
Henderson Brothers supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.
$78k-113k yearly est. Auto-Apply 60d+ ago
Business Analyst II
Tokio Marine North America Services 4.5
Pennsylvania job
We are looking for an individual who is passionate about developing solutions to help improve business processes, products, and systems. This person will join our high-functioning team that delivers and supports services across the U.S. and Mexico to the North American businesses of the Tokio Marine Group. This role will be responsible for business analysis functions in support of Philadelphia Insurance Companies (PHLY), TMNAS IT teams, and the TMNAS BA Practice.
The ideal candidate for this position should apply their knowledge of the property and casualty (P&C) industry through developing, participating and monitoring technology solutions that enhance business processes. This individual must show a commitment to ongoing professional development as a Business Analyst within the insurance industry.
This role requires close collaboration with business stakeholders, IT leadership, and vendor partners to gather and define business and functional requirements. Additional responsibilities include supporting testing and training initiatives, as well as contributing to operational support processes.
A candidate for this position must be motivated to work within a varied range of high performing business and technical teams.
Essential Job Functions:
Ability to understand and express business needs from multiple perspectives by considering impacts to the organization from the beginning to the end of the effected process(es).
Conduct research to address request by utilizing company created assets, industry publications and internet based references.
Lead, support, and participate in business requirements gathering for projects and enhancements, utilizing business analysis tools and techniques such as process modeling, data analysis, and requirements management software.
Facilitate effective communication between IT teams, business units, and external vendors through written and verbal methods.
Identify and recommend changes to technology that improve efficiency, accuracy, and compliance of business processes.
Perform operational support activities, including triaging production issues, advocating for business users, and managing defect resolution through deployment.
Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through production deployment.
Participate in the full software development life cycle (SDLC), including both waterfall and agile methodologies.
Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, Release Notes, and other job aids as applicable.
Perform special duties and other projects as assigned.
Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
Build and maintain strong working relationships with IT team members, stakeholders, business units, and senior management.
Degree / Licenses and Professional Certification
Bachelor's degree preferred.
Insurance Certification(s) preferred.
Preferred Qualifications:
3+ years' experience as a Business Analyst.
1+ years' experience supporting underwriting functions in the property and casualty (P&C) insurance sector, or relevant experience in selling, servicing, or underwriting commercial lines insurance policies.
Experience with custom developed policy administration systems is preferred. Experience with software packages such as Policy Decisions or Advantage will be considered.
Familiarity with technology platform that enable the independent agency channel is desired.Some examples are web-based portals such as Unqork for sales and servicing of insurance policies; and digital distribution channels such as IVANS
Familiarity with service management and requirements tools (e.g., ServiceNow, Jira, Azure DevOps, Modern Requirements)
Capable of working independently.
Excellent problem solving and analytical skills
Experience writing business requirements and functional specs. Ability to decompose complex business and data requirements into specifications for developers and other stakeholders.
Excellent written and oral communication skills to effectively convey complex information.
Strong customer service orientation (responsive, consultative, collaborative and accurate).
Self-starter with proven ability to take initiative to accomplish goals, with minimal oversight and direction.
Knowledge of SDLC for both waterfall and agile methodologies.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
$78k-109k yearly est. 5d ago
Mental Health Worker (Part time, 2nd Shift)
Allied Services Integrated Health System 3.3
Towanda, PA job
Reporting directly to the Program Supervisor, the Mental Health Worker is responsible for carrying out the assigned programming to the residents. Assigned duties are implemented in a manner appropriate to the age-specific needs of the residents served.
Type of supervision exercised: None. Jobs reporting to this position: None.
EDUCATION:
High school diploma or equivalent required.
College courses in the Humanities or Social Sciences preferred.
WORK EXPERIENCE:
Two (2) years experience in working with mentally handicapped individuals preferred.
SPECIAL EMPLOYMENT REQUIREMENTS:
Must be cleared by PA State Police criminal history check.
CPR certification and First Aid certification must be obtained and maintained.
Good written and verbal communication skills and interpersonal skills required for effective communication with staff, management, residents and external agency personnel.
Valid PA driver's license required for driving of program vans.
Must successfully complete Allied's Driver Testing Program
Must be able to work flexible scheduled work time to accommodate the needs of the residents of the program.
Must be willing to rotate throughout CRRP work sites.
Must possess the ability to make mature and good judgments in matters related to resident safety.
Must adheres to established company and program policies and procedure related to safety and infection control.
PHYSICAL DEMANDS:
Moderate Work: duties require exerting up to 25 lbs. of force occasionally (approx 10-33% of shift), and/or up to 10lbs. of force frequently (approx 33-66% of the time), and/or a negligible amount of force constantly to lift, carry, push, pull, and move objects (i.e., occasional patient transfers).
Position involves bending, reaching, and stooping (occasionally in strained position) throughout shift.
Position required occasional crisis intervention for protection of self and others.
Must be able to transport self throughout facility.
Must be able to travel as required.
ACCIDENT OR HEALTH HAZARDS:
Occupational exposure to blood or other potentially infectious materials.
Frequent work in and around bathroom/shower areas where floors can be wet.
WORKING CONDITIONS:
Works in residential setting for mentally ill adults.
Works indoors and outdoors in all weather conditions and seasons.
$26k-39k yearly est. 4d ago
Driver, Pharmacy (Call In)
Allied Services Integrated Health System 3.3
Clarks Summit, PA job
Under the supervision of the Manager of Pharmacy Services, the Driver provides proper movement of Pharmacy supplies ensuring timely delivery throughout Allied Services departments and facilities. The Driver is responsible for maintaining transfer tote inventory at the facility and in the pharmacy. The Driver will maintain security of medication, patient information, documents and vehicles.
Assigned duties are implemented in a manner appropriate to the age-specific needs of the individuals served.
Type of supervision exercised: none. Jobs reporting to this position: none.
EDUCATION:
High school diploma or equivalent preferred.
WORK EXPERIENCE:
No previous experience required.
SPECIAL EMPLOYMENT REQUIREMENTS:
Valid PA driver's license required for picking up and delivering supplies off Allied premises.
Must successfully complete Allied's Driver Testing Program, as stated by policy # 2.43.
Minimum of five (5) years driving experience with no violations or accidents within the past four (4) years required.
Experience with driving in all weather and environment conditions (inner city, rural areas, snow, rain, fog, wind, etc.) required.
Experience in vehicle emergency repair and preventative maintenance (PM) i.e., changing tires, checking oil, fluids, and basic PM check list items required.
Knowledge of Northeastern Pennsylvania including Scranton/Wilkes-Barre (streets, etc.) and surrounding area required.
Knowledge and competence in use of cellular phones is required.
Knowledge and competence with basic computer and keyboard skills is required.
Knowledge and competence in using barcode and document scanning technology is required.
Ability to organize and prioritize events required.
Ability to perform mathematical functions (simple calculations) required.
Friendliness and courteous behavior and an attitude of a good corporate citizen when dealing with patients, employees, healthcare workers and the public is required.
Good verbal and written communication skills and interpersonal skills required for effective communication with employees and external agencies.
PHYSICAL DEMANDS:
Medium Work: duties require exerting 25 to 50 lbs. of force occasionally (approx 10-33% of shift), and/or 10-25lbs. of force frequently (approx 33-66% of the time), and/or greater than negligible amount up to 10 lbs. of force constantly to lift, carry, push, pull, and move objects.
Position involves bending, reaching, and stooping (occasionally in strained position) throughout shift.
Ability to transport self throughout facility is required.
Position involves approximately 50% of shift sitting in awkward or cramped positions while driving and approximately 50% of shift handling heavy materials.
Must carry a cellular phone when on-call and during working hours.
ACCIDENT OR HEALTH HAZARDS:
Position involves driving Allied vehicles in all weather and environment conditions (inner city, rural areas, snow, rain, fog, wind, etc.).
WORKING CONDITIONS:
Works outdoors and in Allied Vehicles during various weather conditions.
Occasional exposure to elements such as dust, fumes, noise and heat.
Must carry a cellular phone when on-call and during working hours.
$31k-45k yearly est. 5d ago
Physical Therapist, Scranton Pediatric Rehab Center (Call-In, Flexible, Afternoon/Evening hours)
Allied Services Integrated Health System 3.3
Scranton, PA job
Under the direction of the Team or Clinic Manager, the Physical Therapist administers physical therapy in accordance with state law regarding the practice of physical therapy in the Commonwealth of Pennsylvania. The Physical Therapist must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served by his/her department - pediatric through geriatric. The Physical Therapist must demonstrate knowledge of the principles of growth and development over the life span; possess the ability to assess data reflective of the patient's status; interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs; and to provide the care needed as described in the Outpatient and Physical Therapy policies and procedures.
Type of supervision exercised: functional supervision of PTA's and support personnel during clinical activities. Jobs reporting to this position: PTA's and Aides.
EDUCATION:
Bachelor's degree in Physical Therapy from a school of Physical Therapy approved in the year of graduation by the American Physical Therapy Association required.
Master's degree in Physical Therapy from a school of Physical Therapy approved in the year of graduation by the American Physical Therapy Association preferred.
Doctorate degree in Physical Therapy from a school of Physical Therapy approved in the year of graduation by the American Physical Therapy Association preferred.
WORK EXPERIENCE:
New graduates acceptable.
One (1) to two (2) years physical therapy experience preferred.
SPECIAL EMPLOYMENT REQUIREMENTS:
Licensed (temporary or permanent) as a Physical Therapist in the Commonwealth of Pennsylvania.
Permanent licensure must be completed within a time period deemed appropriate and reasonable according to examination schedules and state requirement.
Must be cleared by PA State Police criminal history check and PA Department of Public Welfare Child Abuse Central Register (Childline) and Cogent.
Excellent verbal and written communication skills and interpersonal skills required for effective interaction with management, staff, patients, and visitors.
Valid PA driver's license required for travel.
CPR certification is required and must be maintained.
Must be able to demonstrate the knowledge and skills necessary to provide individualized care appropriate to the age specific need and culture of the patient served.
PHYSICAL DEMANDS:
Medium Work: duties require exerting 25 to 50 lbs. of force occasionally (approx 10-33% of shift), and/or 10-25lbs. of force frequently (approx 33-66% of the time), and/or greater than negligible amount up to 10 lbs. of force constantly to lift, carry, push, pull, and move objects.
Position involves bending, reaching, and stooping (occasionally in strained position) throughout shift.
Ability to transport self throughout facility is required.
Must be able to travel as required.
ACCIDENT OR HEALTH HAZARDS:
Occasional exposure to blood and body substances.
WORKING CONDITIONS:
Works in well-lit office, gym, and patient care areas.
$69k-86k yearly est. 5d ago
Head of Pricing & Analytics - Middle Market
AXA Group 4.9
Exton, PA job
An insurance and risk management firm is seeking a Head of Pricing in Hartford, Connecticut. This role involves driving pricing capabilities across Middle Market Americas and leading a high-performing team. The ideal candidate has extensive actuarial pricing experience, demonstrates strong business acumen, and possesses leadership skills. Responsibilities include ensuring pricing compliance, collaborating with various teams, and influencing leadership decisions. Join a firm committed to inclusion, sustainability, and innovative risk solutions.
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$60k-74k yearly est. 1d ago
Commercial Lines Risk Advisor
Seltzer Group Partners 3.6
Orwigsburg, PA job
About Us
Founded in 1948, Seltzer Group Partners offers businesses and people the best insurance programs available, delivers superior risk-management solutions and provides exceptional thought leadership. Our mission is to change the way our clients view insurance and manage risk. This enables us to deliver the highest-quality coverage that protects what they value most. Today, Seltzer Group Partners works with individuals and businesses in 11 different locations in eastern Pennsylvania, including Orwigsburg, Pottsville, Emmaus, Reading, Myerstown, Mount Penn, White Haven, Reading, Honey Brook, Lansford and Bethlehem. We also serve customers in Bradenton, FL. Seltzer Group Partners provides a team of people to help our clients with a wide range of specialized services. Every client is assigned a Client Advocate to quarterback and champion our client's specific business needs across our portfolio of different services. Each service area, whether it's business insurance, workers' compensation management, disaster recovery, safety, personal insurance or human resources management, has its own practice leader who also works directly with clients on those specific issues.
Commercial Lines Risk Advisor
Position Summary:
Risk Advisors are responsible for a book of business through a combination of assigned accounts with the opportunity to write new business. Risk Advisors are responsible for counseling and selling risk management and insurance products to clients and expanding the Seltzer Brand. They are forward-facing business professionals who will be in front of clients and prospects.
Responsibilities:
Responsible for retaining and growing a book of business, inclusive of emergency services clients; the retention goal is 98-100%.
Act as a Producer or Associate Producer on book of business assigned.
Meet individual cross-sell targets and attend all assigned sales meetings.
Collaborate with the management team to develop individual annual plans, including prospects and key areas of focus.
Identify risk management opportunities for existing and new relationships.
Gain involvement in niches and other areas of expertise related to book of business.
Serve as technical expert, assisting department members to resolve complex issues on accounts.
Review coverage, identify deficiencies and determine appropriate level of coverage.
Seek outside sales opportunities through networking, referrals, asking for additional lines of business.
Communicate with all current and potential customers on a regular basis, as directed.
Represent the agency in a professional, ethical and courteous manner that is consistent with the image of the agency.
Develop and maintain relationships with clients to retain business.
Receive and return calls in a timely and courteous manner, providing a positive client experience.
Comply with agency management system data standards and data integrity (enters and maintains complete and accurate information).
Consistently look to prioritize the placing of business with Keystone core carriers.
Prepare and complete questionnaires, documents and adjust accounts in accordance with agency procedures and standards.
Maintain confidentiality of company and client information.
Any other duties, responsibilities or activities as assigned.
Qualifications:
High School diploma required, associate or bachelor's degree highly desired
Minimum of 5 years of related commercial insurance sales experience
Pennsylvania Property & Casualty license required, Life, Accident, and Health Insurance license a plus
Understanding of insurance coverage forms, carrier products and company underwriting guidelines
Knowledge and ability to use individual company software and programs to quote policies when required
Proficiency with Microsoft Office Suite
Experience with an agency management system, preferably Applied Epic
Demonstrate persistence and ability to overcome obstacles
Self-motivated to set and achieve goals
Knowledge of processes for providing customer and personal services, principles and methods for promoting and selling products
Ability to manage one's own time
Ability to organize, plan and prioritize workload
Ability to take direction and work both independently and as part of a team
Strong oral and written communication skills
Ability to listen and speak effectively to others
Adhere to agency guidelines for placing business
Ability to travel to client locations for meetings during and outside of regular business hours
Hours: Monday-Friday, 8:30am-5:00pm
Location: 609 Route 61 South, Orwigsburg, PA 17961 (Hybrid Work Options Available)
Benefits:
Competitive Compensation Package
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$80k-111k yearly est. 1d ago
Armed Transportation Officer - Columbus, OH
Asset Protection and Security 4.1
Columbus, OH job
Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Armed Transportation Officers
Duties: transporting, guarding, and escorting detainees.
Requirements: US citizen, 21 years of age, 3 years' combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL required with passenger endorsement , air break endorsement required, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health.
Pay: $45 Hourly
Benefits: vacation, sick leave, health insurance options.
Qualified applicants will be considered without regard to their race, color, religion, sex sexual orientation, gender identity, national origin, disability or status as a protected veteran.
$45 hourly 4d ago
Dental Office Manager
Select Dental Management 3.6
Pennsylvania job
Dr. Jeffery Wert & Associates is seeking an exceptional Practice Leader / Dental Office Manager to join our team and lead the non-clinical operations of our thriving dental practice.
The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice.
This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.
Skills and Qualifications
Bachelor's degree in business administration, or related field experience.
3 - 5 years of Dental management experience, supervising teams.
A solid grasp of data analysis and performance metrics.
Be able to diagnose problems quickly and have foresight into potential issues.
Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
Proven track record managing profitable, successful teams, and driving revenue growth.
Knowledge of dental practice management systems.
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility.
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
About the Role:
Practice Growth:
Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support.
Foster a growth-oriented, positive, and encouraging environment.
Implement action plans that grow active patient-base, production, and collections of assigned practices.
Practice Efficiency:
Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support.
Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities.
Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management.
Employee Engagement:
Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support.
Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice.
Coach and mentor team members to independently perform assigned tasks.
Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed.
Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met.
Build and maintain strong relationships with doctors.
Patient Satisfaction:
Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support.
Build passionate teams who are motivated to deliver a World Class Patient Experience.
Implement strategies that drive and support patient experience improvement initiatives for assigned practices.
Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
Systems & Accountability:
Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice.
Support teams in all areas of operations to ensure systems and processes are successful.
Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management.
Help to communicate and implement key processes or updates to direct reports.
Ensure all RCM, Finance & Accounting Processes are functioning properly.
Our Mission & Values:
To make the teams, patients, and practices we support healthier and happier.
$47k-63k yearly est. Auto-Apply 18d ago
Actuarial Analyst
Old Republic Specialty Insurance Underwriters 4.5
Yardley, PA job
Title: Actuarial Analyst
Reports To: VP, Actuary
Department: Actuary
Classification: Full-Time/Exempt
Who We Are:
Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart.
Old Republic Specialty Insurance Underwriters (ORSIU) is part of Old Republic International Corporation. We offer insurance and reinsurance spanning most lines of business, and partner with specialists who are committed to providing the highest levels of service with the products necessary to meet the unique needs of the Alternative Risks, Specialty Programs and Excess Casualty marketplace.
Position Overview:
The Actuarial Analyst will assist in the completion of actuarial work products provided by the team, including insurance & reinsurance pricing, tool & model development and internal reporting.
Essential Job Functions:
Assist and complete individual account pricing and portfolio pricing analyses.
Prepare monthly/quarterly management reports as required; work with senior leadership to improve and automate these reports.
Maintain and improve existing pricing models and assist in the development of new models.
Provide actuarial support for rate filings and data calls; prepare data and exhibits in response to objections from state insurance departments.
Assist in the collection of internal and external data for rate monitoring and other projects as needed.
Qualifications:
Degree in Actuarial Science, Mathematics, Statistics, Economics, or other math-focused or programming field. Insurance industry experience preferred.
Minimum 2-3 years of P/C actuarial experience preferred.
Strong familiarity with Microsoft Excel required; experience with Access, SQL, VBA, Python or other programming languages.
Completion of 2-4 CAS actuarial exams is preferred.
ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$62k-72k yearly est. 4d ago
Consultant III HPR Loss Control
Tokio Marine America 4.5
Toledo, OH job
About Tokio Marine:
Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations.
We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success.
Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide.
Job Summary
Provide professional Highly Protected Risk (HPR) loss control services to Tokio Marine America clients and Tokio Marine Management, Inc. Coordinates and conducts loss control management evaluations, physical surveys, loss analysis and training to assist Tokio Marine clients to improve and maintain loss control activities. Coordinates and conducts loss control management evaluations, physical surveys and loss analysis to assist Tokio Marine Management Underwriting in their evaluation of risk. Provide loss control technical support to Tokio Marine departments such as underwriting, claims and coordination. Coordinate loss control activities on select accounts ensuring service plans are maintained and completed, responding to customer requests and needs and supporting underwriting and claims at renewal and during the policy period.
Essential Job Functions
Performs loss control surveys of prospects and clients on request for information underwriting and evaluation from a loss control viewpoint for desirability.
Coordinates loss control service to select clients requiring defined service standards.
Prepares reports for clients, Underwriting and Branch concerning the loss control in effect, including loss analysis, conditions noted, recommendations for improvement and future needs.
Assists in the development and presentation of programs and training seminars for clients and other departments in the Company.
Responds to special requests from Underwriting Department and clients with prior approval from Loss Control Department Management.
Develops and maintains Loss Control instructions for multi-location clients being coordinated by Loss Control.
Completes all work scheduled in regular service assignments or requests in a timely manner.
Maintains membership and actively participates in professional organizations approved by Departmental standards guidelines.
Utilizes PC programs (Taurus, Presentation Software, etc.) in preparing presentations for prospects and clients.
Plans and performs work scheduling in a timely and cost-effective manner.
Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
Qualifications
Bachelor's degree in engineering / science or equivalent job experience preferred.
Five years' experience servicing major accounts preferred.
Possesses a specialty in HPR loss control or comparable property insurance background.
Good communication skills, both written and oral and capable of making presentations to a group.
Good computer skills to include the use of Microsoft software, and other software.
Valid driver's license free of any major violations.
Physically capable of performing the job requirements - walking, carrying and climbing.
Capable of significant amounts of travel.
Salary range $150,000 to $170,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.
TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, we encourage you to apply.
Benefits:
We offer a comprehensive benefit package, which includes a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.
EEO Statement
Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation.
$150k-170k yearly 1d ago
Employee Benefits Sales Consultant
Henderson Brothers 3.8
Henderson Brothers job in Pittsburgh, PA
SNAPSHOT
Title
: Employee Benefits Sales Consultant
Responsibilities
: achieve new business goal and develop prospect relationships, expand book of business, manage renewal process, develop client strategic plans and initiatives
Compensation:
competitive & guaranteed base salary + bonus & commission opportunities, comprehensive benefits, sizable time-off allotment, 4% 401(k) company match
Additional perks
: Tuition reimbursement, student loan relief, flexible work schedules, paid holidays
POSITION DETAILS
Expect your typical day as a Sales Consultant to be focused on the following initiatives:
New Business:
Expand existing book of business with cogent new lines of coverage, participate in new business opportunities, and develop prospect relationships.
Relationship Management:
Manage renewal process of client accounts in a proactive and effect manner. Lead vendor procurement, negotiation, and optimization.
Strategic Planning
: Develop and manage client strategic plans and initiatives. i.e. health and welfare planning, health management, data analytics, and voluntary programs.
Continuing education:
Expand working knowledge of benefit plans and regulatory compliance by attending meetings, education sessions, research, and formal continuing education programs. Provide thought leadership and share knowledge of new employee benefits and human resources tools, approaches, and solutions to better the practice.
We are interested in speaking with optimistic and self-motivated individuals, searching for a dynamic career path in a professional setting.
Bachelor's Degree preferred
Life, Accident, and Health License
5+ year of employee benefits account management, or human resources, experience with an employee benefits focus.
CEBS, GBA, PHR, or SHRM-CP/SCP Designation-Preferred
Intermediate knowledge of employee health and welfare plans.
Clear understanding of life, accident and health insurance policies and policy management.
Experience or exposure to health management strategic planning.
Proficient skills in Microsoft Office products such as Word, PowerPoint, and Excel. Exposure to Epic or Applied Solutions is preferred.
ABOUT US
Henderson Brothers is a fourth-generation, family-owned insurance brokerage firm that emphasizes doing what is right for our clients and colleagues. We value kindness, humility, teamwork, and a desire to provide truly exceptional service and solutions to our clients. It is these values that have earned our nomination as a Top Workplace in the Pittsburgh, PA area.
Henderson Brothers supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.
$48k-78k yearly est. Auto-Apply 60d+ ago
Data Analyst
Old Republic Specialty Insurance Underwriters 4.5
Yardley, PA job
Title: Data Analyst - Actuarial Support
Reports To: VP, Actuary
Department: Actuary
Classification: Full-Time/Exempt
Who We Are:
Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart.
Old Republic Specialty Insurance Underwriters (ORSIU) is part of Old Republic International Corporation. We offer insurance and reinsurance spanning most lines of business, and partner with specialists who are committed to providing the highest levels of service with the products necessary to meet the unique needs of the Alternative Risks, Specialty Programs and Excess Casualty marketplace.
Position Overview:
The Data Analyst will assist the actuarial department by gathering, analyzing, and interpreting relevant data sources in support of pricing, reserving, filing, reporting, and other business needs. Note that this role is not a part of the actuarial exam program.
Essential Job Functions:
Collaborate with cross functional teams to improve data and automate reports where appropriate.
Use analytics to spot trends, dependencies, and patterns.
Acquiring and compiling structured and unstructured data while verifying its quality, accuracy, and reasonableness.
Support actuarial department in responding to corporate/regulatory requests (state data calls, etc.), from determining requirements to data preparation to final exhibit creation.
Align with operations team as part of ongoing system development/enhancements while enhancing data availability within the organization.
Qualifications:
Degree in Business, Computer Science or another related field.
A minimum 2 years of P/C insurance experience is preferred.
Strong analytical and problem-solving skills as well as solid oral and written communication skills
Technical expertise in Microsoft Excel required; experience with Access, SQL, VBA, or other programming languages.
ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$67k-81k yearly est. 2d ago
Internship Opportunities
Henderson Brothers 3.8
Henderson Brothers job in Pittsburgh, PA
Here at Henderson Brothers, our interns are an essential part of our business's success. By partnering with many colleges and universities, we are excited to see what our future business leaders can bring to our company and our industry. We offer paid internships or we can partner with your school to offer credits towards your degree.
If you are seeking an internship that's responsible for work that matters, tackling useful projects that will be beneficial to your studies, please complete our application and submit your resume to be considered for our various internship opportunities. You can expect to learn insurance terminology, professional behavior, and business principles. Some of our interns have eventually earned full-time employment here at Henderson Brothers at the conclusion of their internship.
Apply today to help shape your career of tomorrow!
$29k-39k yearly est. Auto-Apply 60d+ ago
Journeyman Carpenter
Horst Group 4.0
Lancaster, PA job
Journeyman Carpenters
Horst Construction, a Lancaster, Pennsylvania based General Contractor, is looking for experienced local carpenters for large commercial manufacturing projects in and around Central Pennsylvania.
Who we are:
The Horst Group consists of 5 separate entities, Horst Insurance, Horst Property Management, Horst Cottages, Horst Excavating and Horst Construction. This position would work solely for Horst Construction.
Horst Construction has been in business for over 125 years. We have a reputation for quality work and dependability. Based out of Lancaster, PA most of our projects are within a 75 mile radius of the main office, however we do provide commercial construction services throughout the Mid-Atlantic and South East regions. The markets we serve include senior living, education, industrial, manufacturing, religious, performing arts, and various other commercial endeavors.
Horst construction knows that its people are its most important resource. We look for individuals who are self-motivated and thrive in a dynamic work environment. Team members are treated as professionals and are expected to get their job done with minimal oversight. We also place a high emphasis on "Quality of Life". It is important to us that our employees have a good work/life balance.
As a Journeyman Carpenter, you'll be expected to perform your time-honored craft alongside other skilled trades people. From footers to roof and everything in between, you'll be instrumental to the self-perform team working with layout, assembly, and installation of a variety of buildings and structures. The Journeyman Carpenter's work ranges from rough framing to the installation of interior and exterior finish work, millwork, and various specialties.
All skill levels considered. Not necessary to have experience in every facet of carpentry. If you specialize in any of the following, we're looking for you.
Metal Stud and wood framing
Finish work
Trim work
Drywall installation
Acoustical ceiling installation
Concrete footers / foundations
Any general carpentry experience
Requirements:
High school education (or equivalent) required. Vocational training in the building trades is preferred.
Demonstrated skill level with power tools, measuring instruments, and general-purpose machines.
Ability to apply basic shop mathematics.
Valid driver's license required to drive company vehicles
Excellent Benefits
Affordable and customizable Medical, Dental, and Vision coverage
Generous 401K match and profit sharing plan
Employer covered Short Term Disability
Employer covered Group Term Life and AD&D Insurance Program
Employer covered Identity Fraud Protection
Generous Vacation Policy
Paid holidays
Tuition Assistance
Referral Bonus
If you are interested in joining an established commercial construction firm with a long-standing reputation for quality work and dependability, apply and submit your resume today.
Only qualified candidates will be considered.
Horst Group is an EEO employer and maintains a drug free work place.
$37k-50k yearly est. 60d+ ago
Speech Therapist, Meade Street Skilled Nursing Center (Call-In)
Allied Services Integrated Health System 3.3
Wilkes-Barre, PA job
Under the direction of the Rehab Director, the Speech Therapist II is responsible for implementation of Speech Therapy programs. The Speech Therapist must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his/her unit - adult through geriatric. The Speech Therapist must demonstrate knowledge of the principles of growth and development over the life span; possess the ability to assess data reflective of the patient's status; interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs; and to provide the care needed as described in the Speech Therapy Department's policies and procedures.
Type of supervision exercised: None. Jobs reporting to this position: None.
EDUCATION:
Completion of a Master's degree in Speech Pathology from an accredited program required.
$67k-92k yearly est. 5d ago
Account Underwriter - Private & Non Profit Management Liability
The Travelers Companies 4.4
Pittsburgh, PA job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$70,400.00 - $116,200.00
Target Openings
1
What Is the Opportunity?
Bond & Specialty Insurance provides management and professional liability insurance, as well as surety bonds to businesses and non-profit organizations of all sizes. As an underwriter, you will have a dynamic role that blends evaluating and analyzing financial and business risk, building relationships, and selling and negotiating with clients, agents, and brokers.
This role is part of the Private & Non-Profit Liability team which provides financial protection to private and non-profit companies. Team members work in a fast-paced environment that analyzes complex data related to financial performance, industry and economic exposures, and risk management practices. Coverages range from Directors and Officers Liability, Employment Practices Liability, Fiduciary Liability, CyberRisk, Kidnap and Ransom, Crime, and Identity Fraud Expense Reimbursement.
As an Account Underwriter, Private & Non-Profit, you will build relationships with agents and brokers to provide insurance or surety solutions to customers through various communication and collaboration platforms such as email, phone, Zoom, Microsoft Teams, and limited in-person engagements. You will work closely with assigned Account Executive(s) and enterprise partners to analyze and evaluate risk to achieve business goals within an assigned book of business. As an Account Underwriter, you are decisive, detail-oriented, and are learning to build relationships internally and externally to drive results. As you develop the ability to assess risk and sell our products, you will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of a typically smaller assigned book of business largely composed of existing accounts.
* Underwrite and negotiate routine customer accounts to minimize risk and maximize profitability.
* Partner with leadership to execute business unit underwriting strategies across your book of business to achieve profit and growth objectives.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities.
* Foster and maintain relationships with external partners through regular touchpoints and engagement. Travel to such touchpoints may be requested on a limited basis.
* Learn to identify and capture new business opportunities using consultative marketing and sales skills.
* Collaborate with assigned Account Executive(s) to execute agency, region, and group sales plans with guidance from management.
* Complete underwriting support activities for assigned agents on a limited basis.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* One to three years of applicable underwriting experience.
* Working knowledge of products, the regulatory environment, and local market conditions.
* Critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyze available information to make decisions in alignment with our risk appetite.
* Communication skills with the ability to negotiate with agents and brokers.
What is a Must Have?
* One year of related professional experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$70.4k-116.2k yearly 2d ago
Risk Consultant Intern - Cincinnati, Ohio Area
Federated Mutual Insurance Company 4.2
Cincinnati, OH job
Who is Federated Insurance?
At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
Are you looking for an internship that offers real-world experience, meaningful projects, and the opportunity to grow professionally? Our Risk Consultant Internship Program, running from June 1, 2026 to August 6, 2026, is designed to help you develop your skills while making an impact. Join us for an exciting summer filled with hands-on opportunities, valuable mentorship, and rewarding experiences.
You'll begin your internship with a dedicated training session at our Headquarters in Owatonna, MN, where you'll gain all the knowledge and tools needed for a successful summer. This session sets the foundation for your work, ensuring you're fully equipped to take on challenges with confidence. After your training, you'll return to the Cincinnati, Ohio area to start engaging with our clients and applying what you've learned.
Responsibilities:
Analyze fire hazards to identify potential risks and develop prevention strategies.
Visit client sites within your assigned territory to gather insights and provide actionable support.
Build and foster relationships with clients and internal partners in Marketing and Underwriting by facilitating effective communication and collaboration.
Manage assigned workloads, ensuring timely and quality deliverables while maintaining efficiency.
Deliver a final presentation summarizing your internship experience, achievements, and learnings to leadership.
Minimum Requirements:
Current college students (Junior or Senior level) pursuing a bachelor's degree.
A valid driver's license with an acceptable driving record.
Proficiency in Microsoft Office Suite or similar software.
Strong communication skills, adaptability, and an eagerness to learn and grow.
The pay is $30 per hour.
What We Offer
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.
Employment Practices
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.
#LI-MG1
$30 hourly Auto-Apply 60d+ ago
Complex Adjuster Trainee
Root Insurance 4.8
Columbus, OH job
The Opportunity
At Root, we offer clear career paths, structured training, and company funded licensing so adjusters can grow into their claims role with confidence. Our teams gain hands-on experience early, receive ongoing coaching, and advance through clearly defined career paths based on performance, readiness, and business needs.
If you are looking to pursue a career in insurance, this opportunity might be for you!
Claims Adjuster Trainee, Liability
Our Claims Adjuster Trainee role offers hands-on experience, structured development, and defined advancement into complex liability work.
In this role, you will complete a 6-month training program that combines formal instruction with live claim handling. You will learn how to investigate claims, evaluate coverage and liability, communicate with customers and partners, and make informed claim decisions with the support of experienced leaders.
The trainee position offers a starting base salary of approximately $45,840 to $50,000, with a defined increase to $55,000 upon successful completion of training and meeting performance expectations, at which point you will transition into the Complex Adjuster role. After training, you will handle a balanced mix of claim complexity that supports continued skill development and long term success.
This role is a strong fit for candidates who are motivated, customer focused, and interested in building a long term career in claims, where strong performance in the Complex Adjuster role can open opportunities in other areas such as auto physical damage, total loss, and injury claims.
This position may be required to have an onsite presence in our Columbus office based on operational needs.
Salary Range: $45,000 - $50,000
How You Will Make an Impact
Deliver a high-quality claims experience for all policyholders and claimants by managing claims with professionalism and empathy
Verify coverage and assist in determining liability for a range of accident scenarios, under guidance from senior adjusters or claims leadership
Obtain detailed accident statements from drivers, passengers, and witnesses to develop clear liability perspectives
Maintain consistent, prompt, and courteous contact with all involved parties throughout the claim lifecycle
Use time management and organizational skills to proactively manage pending claims, tasks, and correspondence
Coordinate vehicle repairs and assist customers with rental reimbursement processes
Participate in team reviews of claims handling practices to strengthen understanding of policy language and claim best practices
Engage in continuous learning to develop a strong understanding of:
Policy interpretation
Liability assessment and shared negligence scenarios
Court decisions and legislation affecting claims functions
Emerging claims guidelines and industry best practices
Recommend process and product improvements based on observed opportunities
Interact and communicate effectively with customers, peers, vendors, and managers
Support the development of claims documentation and training materials as knowledge grows
What You Will Need to Succeed
Bachelor's degree or equivalent work experience
Successful history of time management, multi-tasking, and customer-facing communication
Ability to secure an adjuster insurance license within 90 days of the start date
Strong written and verbal communication skills
Proficient in Microsoft Office Suite and/or Google Suite
High sense of professionalism while remaining empathetic
Curious in nature
Willingness and ability to keep learning
Great attention to detail with high organizational skills
Ability to approach problems with an open mind
Strong decision-making capabilities
Ability to complete other duties as assigned
As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We're happy to talk it through.
Please see our Privacy Notice available HERE for more information on how we process your personal data.