Service Advisor jobs at Hendrick Automotive Group - 1924 jobs

General Information Location Greenville, SC Job ID 9427 Job Category Customer Service Representative (CSR) Language Requirement English Description & requirements Description Do you have a passion for serving customers? Are you an expert in customer service and motivated to make a difference in the lives of others? Our representatives come from a diverse range of backgrounds, but share a passion for serving our client's customers with their diabetes care devices. If you are an expert in customer service and motivated to make a difference in the lives of others, this is the opportunity for you! What's in it for YOU! $17.00 per hour, starting pay rate Monthly performance-based incentives, potential Onsite in our Greenville, SC office, and then move to Hybrid from your Home Office (based on performance) Comfortable, climate-controlled office environment (no more being on your feet all day!) Shifts end by 8:00pm ET Paid Vacation Pay options to meet your needs: Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards Health Benefits for you and your family, including medical, dental, vision 401(k) Investment options with employer match opportunities Employee Assistance Program Ability to develop your skills and grow your career An opportunity to work for a company passionate about people Career advancement Join our Transcom Family as a Customer Service Representative at our Greenville, SC location! In this full-time employee role, you'll support our client's customers with their diabetes care devices. You'll help with technical issues, ordering supplies, insurance questions, and general product support, This role requires patience, empathy, and the ability to communicate clearly while handling multiple systems and tasks. What we are looking for: We've got an exciting career opportunity for you, if you can: Effortlessly engage with callers, actively listen, analyze, and isolate tech issues Provide patience and empathy to callers that need support with time sensitive technical issues Provide patience and empathy to callers that need support with purchasing or obtaining their diabetes care device Comfortably navigate multiple applications to research solutions Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness Work independently with discipline and motivation to succeed in a call center environment where you work both onsite and hybrid from the comfort of your home Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers Work at a desk, wearing an approved wired headset for the duration of a full-time schedule in order to talk to customers in a high-volume, fast-paced, and sometimes stressful environment Requirements The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift. At least 18 years or older High School Diploma, or equivalent Able to successfully pass a criminal background check Reasonable driving distance to the Greenville, SC site Able to work onsite initially, and then move to a hybrid schedule, based on performance Able to work a full-time work week, with overtime opportunities, as needed Able to maintain 100% strict adherence to the assigned schedule Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays) Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule Strong computer knowledge, including ability to accurately type at least 30 wpm Excellent English written and verbal communication skills Courteous and friendly with a high level of professionalism Willingness to follow procedures and adhere to policies Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations Able to multitask applications while talking to customers on the phone Able to thrive in a fast-paced, time-pressured, dynamic work environment taking back-to-back calls Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while doing it Highly adept at working with a high frequency of conflict situations, as well as upset customers Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting Able to use your hands to handle, control, or feel objects, tools, or controls Previous call center experience, preferred Experience in a technical support role or troubleshooting with basic technical support knowledge, preferred Experience with diabetes, medical background, exposure to medical terms, preferred Location On-site This role is located at: 650 Executive Center Dr. Greenville, SC 29615. This role will be hybrid, based on performance. When you move to the hybrid phase of employment, there are work-at-home requirements: Transcom provides you with the equipment needed for this position. The computer contains a built-in webcam that is required to be used for training and meetings. You must have a secure, quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift, this includes caring for someone else in the home. Your home office must be a private room with a door and cannot be a shared office space. Your monitor cannot face a window, if the office is on a ground floor. Your home office must have a DSL, Fiber, or Cable Internet that is hardwired into a modem/router via Ethernet. Dial up, Wireless, Mobile Hotspot, or Satellite internet service cannot be used. Your hardwired internet connection must meet the minimum speed requirements: Minimum download speed 20 Mbps Minimum upload speed 3 Mbps Ping less than 100 ms or less What Life at Transcom is like! Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals. At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together. We are the voice of our clients. We are Transcom. We are passionate about people and look forward to meeting you!

The Ideal Candidate The Customer Service Specialist is responsible for servicing the needs of Johnston & Murphy customers and retail locations using excellent product knowledge and internal processes. How You Will Make an Impact Handle incoming calls to process customer orders driven from catalog and web Answer inquiries by phone or e-mail from customers, retail stores and other departments concerning orders, shipments and returns. Meet individual and team customer focused goals Provide timely feedback regarding system needs, process improvements, website issues or customer concerns Act as an ambassador for the brand to the outside world; adheres to an appropriate and effective set of core values. Effective communicator within the organization; build lasting and productive relationships with co-workers. Make good decisions based on analysis and knowledge; works with a sense of urgency and moves issues to closure. Assist with special projects within the organization Experience and Skills You'll Need to Have 1 year experience in a customer service, retail or sales related field High school diploma or equivalent, some college preferred. Effective interpersonal skills and customer focused attitude to contribute to the success of the team Must be able to work at least 25 hours weekly with various 5-hour shifts Monday - Friday between the hours of 7a-7p and 2 Saturdays monthly from 9a-2p. Please note that this is a hybrid opportunity (3 days at home, 2 days in office) AFTER 60 days #LI-LC1 #LI-Hybrid #LI-CC1#LI-LC1 Apply

The Ideal Candidate As a Bilingual Customer Service Representative, you will be responsible for answering inbound interactions from our Journeys customers related to placing, tracking, updating, and canceling orders. As well as providing website and product knowledge and information and assisting with requests related to customer store experiences. Position Benefits 40% off employee discount at all Genesco retail locations and online. Advancement opportunities within the first 6 months of employment. Weekly pay Dental, Life, Medical, and Vision coverage and insurance. 401K Contribution program. Journeys and Genesco Scholarship programs. Tuition and Student Loan Repayment assistance. Employee Assistance - Mental Health, Financial Planning, and Legal Advice. How You Will Make an Impact Handling incoming interactions from customers concerning orders, promptly providing complete and accurate information, and updating customer account details as necessary. Efficiently using various computer software and applications to accomplish tasks such as navigating customer accounts, writing case notes, assisting in the ordering process, and inputting payment information. Personalizing all interactions while acting as an ambassador of the Journeys brand to maintain customer loyalty and retention. Meeting and maintaining the standard of expectations with attendance and all Key Performance Indicators (KPIs). Ensuring and maintaining the safety, security, and privacy of all customer information. Completing additional tasks as required to support business needs. Experience and Skills You'll Need to Have High school diploma or GED. 1-2 years of customer service or retail experience preferred. Strong verbal, written, and interpersonal communication skills. Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations. Proficiency in learning and using new software applications. Excellent problem-solving and conflict resolution skills. Strong attention to detail and ability to multitask effectively. Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding. Fluent in English and Spanish with strong typing skills (must meet minimum words-per-minute requirement). Work From Home Requirements Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality. Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system. Tablets, Chromebooks, and MacBook Airs are not permitted. RAM: Minimum of 16 GB. Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup). Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours. Web Camera: Integrated or external webcam. Mouse: External mouse required. Cell Phone: Must have Wi-Fi capability and a charger. Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed. Minimum speed: 50 Mbps download / 5 Mbps upload. Recommended speed: 100+ Mbps download / 10+ Mbps upload. Test your speed at ****************** You must pass the official system test at ************************** using Google Chrome. Power: Devices must remain charged at all times to avoid work disruptions. Verification: All equipment and internet access are your responsibility and will be verified during onboarding. Apply

Valley Ford Trucks is looking for a Service Advisor to join our team! The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. Offering Solutions to their concerns as well as addressing potential preventative needs they may need to address regarding their vehicle. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay: $50,000-$120,000 (Commission Based) Flexible Working Hours Health, Dental & Vision Insurance PTO & Sick Leave 401(K) Tenure Bonuses Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

What We Need From You- Job Duties and Requirements: Review daily appointment schedules and be prepared to greet customers in the drive with knowledge of their appointment Generate repair orders for customers Dispatch the job to the proper technician Develop estimates by costing materials, supplies, and labor Calculate customer's payment Answer incoming calls from customers to address concerns and set appointments for future service needs Make outgoing calls to customers to update them on the status of their vehicle in service. Any additional training or responsibilities as deemed necessary by Service Manager Essential Job Functions: Must have a valid driver's license High school education or equivalent Excellent oral communication skills Experience working in cashier/credit card systems preferred but not required. Must be able to stand for long periods Flexibility with schedule to work nights and weekends Strong problem-solving and conflict-resolution skills Must be able to manage relationships across all channels and levels Ricart Automotive is an equal opportunity employer.

Job Description Join Our Winning Team at Evans Volkswagen as a Service Advisor! Evans Volkswagen is growing, and we're looking for a driven, customer-focused Service Advisor to join our team! If you're passionate about delivering exceptional service and want to be part of a brand that's continuously recognized for excellence, this is your opportunity. At Evans Volkswagen, our mission is clear: to provide the best of the best customer service in the industry. With dynamic leadership, a supportive team environment, and a proven formula for success, we're not just offering a job-we're offering the chance to build a long-term, rewarding career. Our service and parts sales are rapidly expanding, creating strong income potential for the right individual. What You'll Do: As a Service Advisor, you will be the key point of contact for our customers during the service process. Your role is critical in setting the tone for an outstanding dealership service experience. Responsibilities include: Coordinating the repair and maintenance of customer vehicles. Providing accurate repair estimates and communicating effectively with customers. Delivering top-notch customer service that exceeds expectations. Our top priority is ensuring each customer leaves with a positive experience, and you'll play a vital role in making that happen! What We're Looking For: We're searching for candidates with a winning attitude and the following qualifications: Automotive Service Experience (required). Excellent Communication Skills to engage and connect with customers. Computer Proficiency to navigate service systems efficiently. A clean driving record and commitment to safe practices. A fast learner who is passionate about achieving high levels of customer satisfaction. Why Evans Volkswagen? We believe in rewarding hard work and investing in our team's success. Here's what we offer: Outstanding Compensation: A performance-based pay program that rewards results Career Growth: Join a fast-growing business with clear opportunities for advancement. Comprehensive Benefits: Competitive benefit options, including a 401(k) match. Paid Training: Learn and grow in a supportive, dynamic environment. Work-Life Balance: We're closed on Sundays to allow you time to recharge. Positive Work Culture: Be part of a team that celebrates success and supports your professional growth. Ready to take the next step in your career? Apply today and discover why Evans Volkswagen is the place to thrive! Let's create success together. Powered by JazzHR Iw5UUV5SxO

Join Our Winning Team at Evans Volkswagen as a Service Advisor! Evans Volkswagen is growing, and we're looking for a driven, customer-focused Service Advisor to join our team! If you're passionate about delivering exceptional service and want to be part of a brand that's continuously recognized for excellence, this is your opportunity. At Evans Volkswagen, our mission is clear: to provide the best of the best customer service in the industry. With dynamic leadership, a supportive team environment, and a proven formula for success, we're not just offering a job-we're offering the chance to build a long-term, rewarding career. Our service and parts sales are rapidly expanding, creating strong income potential for the right individual. What You'll Do: As a Service Advisor, you will be the key point of contact for our customers during the service process. Your role is critical in setting the tone for an outstanding dealership service experience. Responsibilities include: Coordinating the repair and maintenance of customer vehicles. Providing accurate repair estimates and communicating effectively with customers. Delivering top-notch customer service that exceeds expectations. Our top priority is ensuring each customer leaves with a positive experience, and you'll play a vital role in making that happen! What We're Looking For: We're searching for candidates with a winning attitude and the following qualifications: Automotive Service Experience (required). Excellent Communication Skills to engage and connect with customers. Computer Proficiency to navigate service systems efficiently. A clean driving record and commitment to safe practices. A fast learner who is passionate about achieving high levels of customer satisfaction. Why Evans Volkswagen? We believe in rewarding hard work and investing in our team's success. Here's what we offer: Outstanding Compensation: A performance-based pay program that rewards results Career Growth: Join a fast-growing business with clear opportunities for advancement. Comprehensive Benefits: Competitive benefit options, including a 401(k) match. Paid Training: Learn and grow in a supportive, dynamic environment. Work-Life Balance: We're closed on Sundays to allow you time to recharge. Positive Work Culture: Be part of a team that celebrates success and supports your professional growth. Ready to take the next step in your career? Apply today and discover why Evans Volkswagen is the place to thrive! Let's create success together.

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Service Estimate Writer. We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Location: Remote / USA The Service Estimate Writer will generate estimates and proposals for client approval on work orders exceeding the outlined scope of customer service. Process and update work orders which are temporarily not billable to the client to bring them within compliance or receive approval to bill. Work with Accounts Receivable and Collections to resolve customer disputes and generate successful invoicing. What You'll Do: Service Estimates Review flagged service work orders for work performed and additional work required to evaluate pricing against customer approved not-to-exceed (NTE) values. Write and submit to clients estimates for approval to increase the authorized billing value for the work order. Revise estimates as needed to comply with customers approved scope of work or to answer client questions or requests for clarification. Process approvals to proceed with work for flagged work orders. Process rejections of estimates to halt work and proceed with billing on completed scope. Billing, Accounts Receivable, and Collections Updates Follow up with customer on site status and work order completion information to support invoicing efforts Coordinate with customer contacts and Accounts Receivable regarding outstanding/unpaid invoices Review disputed or flagged invoices for accuracy and ensure that what the customer is being billed is correct based on service agreements and work performed. Write and submit to clients requests to increase the not-to-exceed value for completed work when invoice value exceeds customer pre-authorized values. Reconcile 3 rd Party software work orders to comply with invoice upload requirements. Work with Service Billing team to adjust invoice calculation when required for successful invoice processing. What You'll Need: High school or equivalent education. 1-2 years of experience Call Center/ Customer Service Industry Attention to Detail Analytical Skills Communication & Interpersonal Skills Familiarity working with Microsoft Excel. What You'll Get: In addition to competitive pay, we offer a comprehensive “Total Rewards” package including: Medical, dental, and vision coverage HSA/FSA programs Company paid life and AD&D insurance Company paid short- and long-term disability Voluntary benefit products 401k retirement savings plan after just 60 days 7 Company Holidays, plus 2 Floating holidays of your choice Paid Time Off Tuition reimbursement Employee Assistance Program (EAP) About Us: We are the fourth largest security integrator in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time. Our Values: Win as a team Do the right thing Make a difference every day Get it done Think big If you share these ideals, we'd love to hear from you! Vector Security is a Drug-Free Workplace Vector Security is an Equal Opportunity Employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Service Estimate Writer. We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Location: Remote / USA The Service Estimate Writer will generate estimates and proposals for client approval on work orders exceeding the outlined scope of customer service. Process and update work orders which are temporarily not billable to the client to bring them within compliance or receive approval to bill. Work with Accounts Receivable and Collections to resolve customer disputes and generate successful invoicing. What You'll Do: Service Estimates * Review flagged service work orders for work performed and additional work required to evaluate pricing against customer approved not-to-exceed (NTE) values. * Write and submit to clients estimates for approval to increase the authorized billing value for the work order. * Revise estimates as needed to comply with customers approved scope of work or to answer client questions or requests for clarification. * Process approvals to proceed with work for flagged work orders. * Process rejections of estimates to halt work and proceed with billing on completed scope. Billing, Accounts Receivable, and Collections Updates * Follow up with customer on site status and work order completion information to support invoicing efforts * Coordinate with customer contacts and Accounts Receivable regarding outstanding/unpaid invoices * Review disputed or flagged invoices for accuracy and ensure that what the customer is being billed is correct based on service agreements and work performed. * Write and submit to clients requests to increase the not-to-exceed value for completed work when invoice value exceeds customer pre-authorized values. * Reconcile 3rd Party software work orders to comply with invoice upload requirements. * Work with Service Billing team to adjust invoice calculation when required for successful invoice processing. What You'll Need: * High school or equivalent education. * 1-2 years of experience Call Center/ Customer Service Industry * Attention to Detail * Analytical Skills * Communication & Interpersonal Skills * Familiarity working with Microsoft Excel. What You'll Get: In addition to competitive pay, we offer a comprehensive "Total Rewards" package including: * Medical, dental, and vision coverage * HSA/FSA programs * Company paid life and AD&D insurance * Company paid short- and long-term disability * Voluntary benefit products * 401k retirement savings plan after just 60 days * 7 Company Holidays, plus 2 Floating holidays of your choice * Paid Time Off * Tuition reimbursement * Employee Assistance Program (EAP) About Us: We are the fourth largest security integrator in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time. Our Values: * Win as a team * Do the right thing * Make a difference every day * Get it done * Think big If you share these ideals, we'd love to hear from you! Vector Security is a Drug-Free Workplace Vector Security is an Equal Opportunity Employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Job Description Lexus of Toledo is a luxury dealership offering many options to the luxury automobile customer. Our Service Department is a specialized shop looking for an experienced Service Advisor. If you are a career minded professional with character and great customer service skills, we want to talk to you! SUMMARY: A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ideal candidate will have excellent customer service and communication skills. Additionally, they will have a strong understanding of automotive technology and the automotive industry. RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Process customer's payment Maintaining positive customer relationships in order to ensure repeat business REQUIREMENTS: Proven record of achieving exceptional customer satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred Above average energy level A desire for a long-term career with a growing organization Personal and professional integrity Reynolds and Reynolds computer experience is a plus WE OFFER: Medical, dental, and vision insurance 401(K) Retirement Plan with Percentage Match! Custom and competitive wages Paid vacation Paid holidays Provided uniforms Continued factory paid training Employee purchase plan

Yark Automotive, the largest dealership group to work for in Northwest Ohio is continuing to grow and expand! We are consistently voted as one of the best employers in the region because we care about our employees. We are not the "typical car dealership" with unachievable goals and no support! We are focused on getting you the career in Automotive that you want to have! Our Employees love working for Yark because they receive the growth and infrastructure you will find at a corporation but the personal attention of a family owned business! Business is Booming at our Dealerships! We are currently seeking a dynamic Service Advisor to join our world class service team. We have an immediate opening for a motivated, seasoned service department team player. This is an outstanding opportunity for a rewarding career with a mission driven company. Are you interested in working with High Line European models? Do you thrive in a fast paced, professional environment with unlimited career growth potential? Are you an enthusiastic and trustworthy individual with a strong work ethic? Do you have a proven record of success with verifiable CSI scores? Then Yark Automotive is "just what you're looking for" Duties include but are not limited to: Provide high quality customer service and satisfaction at or above company standards Sales skills, great communication, and excellent customer service skills are a must. Maintain good working relations with customers and coworkers Motivating and Coaching a dynamic and high-performing service selling and technical team Effectively supervising and managing the work load and schedule Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals Assist in diagnosing vehicle problems, warranties, services, and repairs Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations Perform other duties as assigned by Management Requirements High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record Great attitude with high-energy personality Excellent customer service skills Professional appearance and work ethic Ability to work well in a process driven environment Outstanding communication skills in both verbal and written. Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts, and service, vacation and additional paid time off programs Comprehensive employee recognition programs. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. No phone calls please.

About Us At TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Allstate Benefits - Accident, Critical care, & Disability Plans Promote from within Paid Time Off Holiday Pay In House Training Responsibilities Writing a detailed description of the work that needs completed based on inspection of the customer's vehicle. Complete a detailed quote on work to be completed, including parts, service hours, shop supplies and tax. Consults customers with necessary repair service and makes recommendations for preventative maintenance. Communicate status of vehicles throughout the repair process with the customer. Schedules service work according to priority and maintains an orderly flow of work. Examine warranty claims and submit any qualifying items to the appropriate manufacturer. Prepare invoices and receive payment or obtain credit authorization for customers as needed. Acts upon all customer complaints. Refers all unsettled complaints to the Service Manager. Maintains a clean store, with a neat and orderly appearance. Maintaining a well-groomed, professional appearance, appropriate for the position and situation. Assist the Service Manager in any service activities needed in the shop. Helps to attain or exceed the established revenue and profit goals for the store. Qualifications Organized and friendly personality Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Lexus of Toledo is a luxury dealership offering many options to the luxury automobile customer. Our Service Department is a specialized shop looking for an experienced Service Advisor. If you are a career minded professional with character and great customer service skills, we want to talk to you! SUMMARY: A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ideal candidate will have excellent customer service and communication skills. Additionally, they will have a strong understanding of automotive technology and the automotive industry. RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Process customer's payment Maintaining positive customer relationships in order to ensure repeat business REQUIREMENTS: Proven record of achieving exceptional customer satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred Above average energy level A desire for a long-term career with a growing organization Personal and professional integrity Reynolds and Reynolds computer experience is a plus WE OFFER: Medical, dental, and vision insurance 401(K) Retirement Plan with Percentage Match! Custom and competitive wages Paid vacation Paid holidays Provided uniforms Continued factory paid training Employee purchase plan

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: * Determine specialized product needs and services by working directly with customers * Suggest add-on sales to increase average transactions * Provide price estimates for designated installations prior to scheduling appointments * Keep customers apprised of work progress What You'll Need to Have for the Role: * A minimum of one year of service experience is preferred * Previous RV product or camping lifestyle * Ability to work daily on a computer and perform internet searches as needed * Excellent organization and follow up skills are required * The ability to follow department procedures and policies * Valid driver's license preferred * May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices * Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab

Pay: $65,000-$110,000 per year (draw + commission) Commission guarantee during onboarding Schedule: Full-Time | Day shift | Saturday rotation Why You'll Like This Job If you enjoy helping customers, staying busy, and earning what you're worth, this role is for you. We're looking for a motivated Automotive Service Advisor to join a fast-paced, team-focused dealership service department. No high-pressure sales - just excellent service and clear communication. What You'll Do Greet customers and check vehicles in for service Listen to concerns and recommend needed maintenance and repairs Communicate with technicians regarding vehicle status Provide accurate estimates and timelines Keep customers informed throughout the service process Build long-term customer relationships What We're Looking For Customer service or advisor experience preferred Automotive service advisor experience is a plus (but not required) Strong communication and organization skills Reliable attendance and professional attitude Ability to multitask in a busy environment Valid driver's license and ability to meet required MVR standards What We Offer $65,000-$110,000 annual earning potential Commission guarantee during training Paid training and onboarding support Medical, dental, vision, and 401(k) Paid time off and holidays Employee discounts on vehicles and service Career growth within a well-established dealership group

Are you someone who loves helping people and solving problems? If yes, keep reading. As a Customer Service Advisor, you'll be the first point of contact for customers and visitors, answering questions, resolving, issues, and making sure every interaction is a positive one. You'll use a variety of communication methods and tools to keep things running smoothly and professionally. The role isn't just about answering phones, it's about building trust with our customers. You'll be supported to grow your skills, stay up to date with our products and systems, and contribute to a team that values open communication, collaboration and continuous improvement. If you've got a "customer first" mindset, strong communication skills, and enjoy working independently and part of a team, we'd love to hear from you. Dutch speaking would also be beneficial for this position but not a deal breaker. Ready for your next role... Apply Now! Please note this is a 12 month fixed term contract.

Alliance Industrial Solutions is urgently hiring Service Dispatchers / Call Center Representatives for our client located near the downtown Canton area. This is an exciting opportunity to join a growing company known for innovation and career development. Please Note: This location is not accessible by public transportation. Pay & Benefits: Starting pay: $20/hour with room for advancement Raises and a comprehensive benefits package available after a probationary period Strong potential for long-term career growth, with internal promotion and cross-training opportunities Must be able to train for 1 week on day shift 8:00 am - 5:30 pm Shifts Available: 7:00 AM - 3:30 PM 2:30 PM - 11:00 PM 10:00 AM - 6:30 PM 5:00 PM - 1:30 AM Responsibilities Handle a high volume of inbound and outbound calls. Dispatch and coordinate service requests in a timely and professional manner. Use call management systems to log and track calls accurately. Communicate clearly and effectively with internal teams and clients. Troubleshoot issues, prioritize tasks, and manage time effectively. Maintain accurate records using Microsoft Excel, Word, and related systems. Qualifications High School Diploma or GED required Prior dispatcher experience preferred Experience in banking, customer service, or call center environments is a strong plus Proficient with computers and Microsoft Office (Excel & Word) Strong communication, organization, and multitasking skills Why Join Us Competitive pay and consistent full-time hours Supportive and fast-paced team environment Opportunities to develop valuable customer service and dispatching skills #AIS5