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Hennepin County Library Remote jobs

- 24 jobs
  • 311 Customer Service Specialist

    City of Rochester, Mn 4.0company rating

    Rochester, MN jobs

    311 Customer ServiceSpecialist The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work. We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community. It takes us all working together. Nature of Work The 311 Customer Service Specialist provides comprehensive customer service by responding to community member/customer requests. This position requires the ability to manage emotionally charged and highly confrontational situations with professionalism, empathy, and composure. Under the general supervision of the 311 Customer Service Supervisor, this position applies customer service and public relations skills; provides direct service to 311 callers and online/digital inquiries by connecting them to City services, functions, and general information; serves and assists customers and others who interact with the City of Rochester. Performs moderately complex clerical support work that requires knowledge of laws and regulations affecting city-wide departmental operations. Typical duties include but are not limited to performing routine accounting or payroll tasks; entering and manipulating data in computerized systems; maintaining a records retention system for the department; and providing administrative support to multiple City departments. 2026 Starting Rate of Pay $30.58 per hour with advancement to $38.41 per hour. Work schedule The regular work schedule is Monday through Friday from 8:00 am to 5:00 pm. This position has a hybrid option, where teammates can choose to work remotely a few days a week after successful completion of the training program. Applications will be accepted until Monday, December 22nd at 11:59 PM. The City of Rochester will not sponsor or transfer visas for this position including F1 OPT STEM. DUTIES AND RESPONSIBILITIES * Provides customer service to community members and others who interact with the City of Rochester * Provides customer service assistance to community members, customers, and others who contact City facilities. * Receives and evaluates internal/external customer calls requesting information or services for all City Departments. * Monitors and responds to 311 incoming phone calls, email and online inquiries. * Identifies the type of service being requested by listening, asking questions, evaluating information, consulting available resources and standard operating procedures. Provides solution-oriented service accordingly and/or connects to the proper City department via an attended transfer. * Serves as an informational resource to community members and customers while sharing knowledge about City services, products, functions, and general information. * Assists community members and customers by problem solving to meet the customer's needs. * Logs every interaction in the Customer Relations Management (CRM) tool using the provided guidelines for the required demographic and situational details. * Coordinates with and provides support for City departments. * Provide City departments with education and information to assist with 311-related problem solving and issue resolution. * Follows department-specific procedures to create tickets/service requests in the CRM tool. * Provides clerical support for the City and assists with special projects as assigned. * Schedule a wide variety of meetings, seminars, training sessions, and other agency events; maintain calendar activities. * Provide support to agency leadership for written and verbal correspondence and/or communication. Take, transcribe, and/or distribute meeting minutes as needed. * Process, sort, and file correspondence, documents, or other materials in accordance with established procedures. * Provide support for open houses, public presentations, department events or initiatives as necessary. * Accounts Payable: prepare, receive, and code invoices; and submit them to the Finance Department for payment processing. * Prepares periodic reports. Perform other duties as assigned or necessary MINIMUM QUALIFICATIONS Education and Experience An Associate's degree from an accredited program in business, accounting, administrative support or closely related field AND two (2) years of full-time employment experience OR A high school diploma AND five (5) years of full-time employment experience OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may also be considered. If this work interests you but you are unsure if you meet all the job requirements listed above, please apply anyway! Your experience is likely more applicable to the role than you think, and the City is interested in candidates who can bring not only technical expertise but a variety of lived experience to the team. Desirable qualifications Experience working with diverse populations. Ability to speak a second language. ADDITIONAL INFORMATION PHYSICAL AND ENVIRONMENTAL CRITERIA In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation. In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below: Continuous demands: sitting, fine dexterity Frequent demands: standing, walking, reaching Occasional demands: stooping, kneeling, crouching, bending Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch. Environmental conditions that may exist in the performance of the essential functions of this job include: NONE
    $30.6-38.4 hourly 3d ago
  • Marketing Representative

    Puroclean 3.7company rating

    Bloomington, MN jobs

    Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Communicate and build relationships with customers, clients, and Centers of Influence Generate revenue through effective consultative and objective to objective marketing Build, maintain and service a ‘top 25 client' list and provide lunch and learns and promote continued education courses. Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business. Understanding, adhering to and promoting safety and guidelines while in the office and traveling Building brand awareness, promoting the ‘One Team' culture and having a genuine willingness to make a difference in your community through service. Qualifications: Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message'. Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business. Comfortable with setting and running appointments, educational classes and community events in a group setting Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting. Flexible work from home options available. Compensation: $20.00 - $35.00 per hour “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $20-35 hourly Auto-Apply 60d+ ago
  • Innovation Lead (CcaaS / CX)

    Miratech 4.2company rating

    Minnesota jobs

    Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking a dynamic Innovation Lead to drive the transformation of our healthcare insurance provider's contact center ecosystem. This role will spearhead the migration from legacy contact center technologies to modern cloud-based CX platforms (e.g., Google Dialogflow, Amazon Connect, NICE CXone, Genesys Cloud) while ensuring innovation aligns with business objectives. Responsibilities: Lead the innovation and migration strategy from legacy systems to modern CCaaS platforms (Google CCAI, Amazon Connect, Genesys, NICE CXone), ensuring alignment with business goals, cost efficiency, and improved CX metrics (CSAT, NPS, FCR).** Identify and implement AI/ML-driven solutions (chatbots, NLP, predictive routing, speech analytics) to enhance omnichannel CX (voice, chat, email, IVR) and operational efficiency. Own end-to-end execution of cloud migration, including integration, scalability, security (HIPAA/SOC2 compliance), and CI/CD/DevOps automation for seamless transitions. Quantify and communicate business impact (ROI, cost savings, CX improvements) to stakeholders, securing executive buy-in through data-driven insights and regular progress updates. Collaborate cross-functionally with IT, Operations, Product, and vendors to prioritize initiatives, manage budgets, and ensure smooth adoption of new technologies. Drive a culture of innovation by staying ahead of CX/CCaaS trends (GenAI, automation, WFM tools) and piloting scalable solutions for competitive advantage. Optimize resource allocation and vendor partnerships to deliver projects on time, within scope, and with measurable outcomes. Qualifications 4+ years in innovation, CX transformation, or cloud contact center (CCaaS) migration (healthcare/insurance experience a plus). Hands-on expertise in Google CCAI (Dialogflow), Amazon Connect, Genesys Cloud, or NICE CXone implementations (Any of these). Strong knowledge of AI/ML in CX (chatbots, NLP, speech analytics, predictive routing). Experience with cloud platforms (AWS, GCP), DevOps, CI/CD, and test automation in contact center environments. Proven ability to quantify business impact (ROI, cost savings, CX metrics) and align tech initiatives with revenue/cost goals. Exceptional stakeholder management, with experience influencing C-level executives. Nice to have: Certifications in AWS Connect, Google CCAI, or CCaaS platforms. Background in healthcare/insurance compliance (HIPAA, PCI). Familiarity with CRM integrations (Salesforce, Zendesk) and workforce optimization (WFM, QM) tools. We offer: Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture : make the most of the flexibility that comes with remote work. Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Additional Information All your information will be kept confidential according to EEO guidelines.
    $68k-115k yearly est. 44m ago
  • Social Worker - Disability and Aging (Hybrid)

    Anoka County, Mn 3.9company rating

    Anoka, MN jobs

    Hiring range: $74,214 to $89,065 annually ($35.68 to $42.82 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year. In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 12/10/2025 in order to be considered. Position Description Anoka County Community Social Services and Behavioral Health (CSS/BH) currently has one full-time position available as a Social Worker in Developmental Disabilities Case Management. This position will support children with developmental disabilities, to coordinate home and community-based services as well as non-waivered services to meet client needs. Consider joining a team of professionals dedicated to providing services and support to families within the community! If your career ambitions resonate with our mission, we invite you to apply with Anoka County today! This is a full-time, exempt, hybrid position. Interviews will take place the week of December 15th, 2025, for those selected to move forward in the hiring process. Pay & Benefits * Salary: $74,214 to $89,065 annually ($35.68 to $42.82 per hour). * 2025 Anoka County Salary Schedule Grade 34: $74,214 to $103,896 annually ($35.68 to $49.95 per hour) * 24 days of paid flexible time off and up to 12.5 paid holidays. * Comprehensive insurance, including medical, dental, vision, flex benefits and more at ******************************* * Medical and dental clinic exclusive to employees, located at the Anoka County Government Center. * Pension plan and other retirement investment options. * Advancement/professional development opportunities. Work Location * This position will work at the Anoka County Government Center, located at 2100 3rd Ave, Anoka, MN 55303. * This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office. * Expected work hours are Monday - Friday 8:00 a.m. - 4:30 p.m. Job Duties and Responsibilities These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Social Worker. * Evaluate clients (existing, new and prospective) based on their needs, limitations, and desires. * Assess clients' needs, situations, strengths, and support networks to determine their goals. Develop service plans for clients. * Address client concerns and goals while maintaining constant communication with the client and support teams. Build rapport with clients and their families. * Assist clients in receiving services by telephone and in person. Research, refer, and advocate for community resources to assist and improve a client's well-being. * Provide crisis intervention. * Monitor and help clients adjust to changes and challenges in their lives. * Advocate or raise awareness with and on behalf of their clients. * Maintain case files and records. * Provide leadership, coaching, and/or mentoring to a subordinate group. Qualifications and Requirements: Minimum Knowledge, Skills, and Abilities Needed * Bachelor's degree in social work or a closely related field. * Two years (2,080 annual hours) of job-related experience. * In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis. * Valid driver's license and vehicle available for business use. Preferred Knowledge, Skills, and Abilities Needed * Master's degree or higher in social work or a closely related field. * Three years or more (2,080 annual hours) of job-related experience working with case management, home and community based services, or a closely related field. * Experience working within SSIS database. * Strong verbal and written communication skills. * Skilled in problem-solving, critical thinking, and effective time management. Physical Demands and Work Conditions * Standard office environment. * Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness. * Hearing abilities required for general and phone communication, signals, and machine sounds. * Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work. * Occasional lifting of 10-20 lbs. * Equipment used includes computers, phones, and standard office equipment. * Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle. * Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Selection Process It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Pre-employment Requirements Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. About Anoka County As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here. Commitment to Affirmative Action and Equal Opportunity Employment Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity. If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at ************ and reference the posting title and number. If you have questions about the hiring process, please visit: ****************************************************** Anoka County is an Equal Opportunity Employer, please see our EEO policy: ********************************************
    $74.2k-103.9k yearly Auto-Apply 8d ago
  • Field Technician

    Waste Industries 4.7company rating

    Eveleth, MN jobs

    The Field Technician position is responsible for providing on-site services and technical assistance for all aspects of hazardous waste management. The role is to respond to customer telephone or electronic enquiries, assist sales with inventory and on site classification of special waste, record and schedule waste projects and subsequent shipments into various disposal facilities, provide support in relation to invoicing questions MSDS acquisition/review, completion of safety paperwork & TDG documentation and waste classification & labelling. Because this position provides a critical role in achieving our customer satisfaction targets (both internal and external), this position establishes the public impression of GFL and becomes a reflection of who we are and what we stand for. Job Duties Actively participate and contribute to GFL's Safety Program Communicate all safety concerns immediately to Supervisors Attend Safety Meetings Complete and submit Daily Toolboxes, FLHA's and Near Misses/Haz ID's Select and utilize appropriate PPE for the task at hand Sample / test waste to determine transport, packaging, and / or disposal requirements Ensure waste is classified and disposed of in accordance with regulatory bodies Complete appropriate manifest /paperwork to accompany the waste pick up Evaluate customer needs and communicate back to the Sales or Technical team Respond to and contribute to all Incident Response work Provide facility support and process work when required Supervision of project work ensuring all activities adhere to GFL's safety program Conduct field work in remote project locations on an as needed basis Involved with execution of chemical and petroleum transfers Participation in projects that are deemed out of scope or require more planning and preparation Requirements Education, post-secondary, in environmental sciences, chemistry, biology preferred. Experience in related field considered an asset. Must be willing and able to work through difficult weather conditions and challenging work site environments Must be willing and able to work flexible shifts, long hours, weekends and travel away from home as business demands Regulatory and technical knowledge with respect to the Hazardous Waste Management Industry is a definite asset Ability to perform physical tasks including shoveling, lifting, moving containers and other heavy materials Good computer skills a plus Detail oriented with excellent organizational, problem solving, time management, communication and interpersonal skills Enthusiastic self-starter with a strong work ethic and proven track record for success Reliable team player that is supportive of co-workers Ability to work at heights or in confined spaces Additional training and experience such as First Aid / CPR, H2S Alive, Fall Protection awareness, would be an asset Repetitive lifting of containers weighing up to 50lbs, ability to perform moderately repetitious and labor-based tasks #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $36k-52k yearly est. Auto-Apply 60d+ ago
  • Regional Ombudsman - Client Advocate

    State of Minnesota 4.0company rating

    Moorhead, MN jobs

    **Working Title: Regional Ombudsman** **Job Class: Client Advocate** **Agency: Office of Ombudsman for Mental Health & Developmental Disabilities** + **Job ID** : 90651 + **Location** :The incumbent in this position must currently or within 6 months of hire reside within one of the following MN counties: Wright, McLeod, Carver, Scott, Le Sueur, or Rice. + **Telework Eligible** : No, this is a 100% remote position; please see the description of the remote position below. + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 12/06/2025 + **Closing Date** : 12/29/2025 + **Hiring Agency/Seniority Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities (OMHDD) + **Division/Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities / Ombudsman Client Services + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : Yes, up to 40% + **Salary Range:** $32.40 - $47.76/ hourly; $67,651- $99,723 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - Professional Employees (MAPE) + **FLSA Status** : Exempt - Professional + Designated in Connect 700 Program for Applicants with Disabilities (********************************************************************************** : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Office of Ombudsman for Mental Health& Developmental Disabilities is looking for their next Client Advocate. This position provides professional advocacy and client resource services for persons with developmental disabilities, mental illness, and substance use disorder. The person in this position will verify and review a wide variety of reports or complaints of violations, including clients' rights, service provision, and dignity/respect issues. The person in this position will also review serious injuries reported to OMHDD and ensure that appropriate corrective action plans are implemented. Day to day work will vary and may include in-person or virtual case involvement, attending client meetings, proactive site visits or community engagement, research, analysis, and investigation into client complaints or systemic issues, and potential education or training to the clients and community served by OMHDD. This is a remote worker position which requires an incumbent, as a condition of their appointment, to have their home or alternative location as the assigned work location, working permanently from that location. **This position will serve the following group of Minnesota state counties:** **Wright, McLeod, Carver, Scott, Le Sueur, and Rice.** **The position holder must reside within one of the listed counties within 6 months of hire.** We are also posting a second Regional Ombudsman position. If you are interested in this position, but don't feel you will meet the residency requirements as stated above please see Job ID 90657 (************************************************************************************************************************************************************************************** for details. **Minimum Qualifications** **EDUCATION** Applicants must have a bachelor's degree or higher in Social Work, Psychology, Special Education, Nursing, Legal Studies/Law, Human Services, Hospital Administration, Public Health, Public Administration, Public Policy or closely related field. **EXPERIENCE** Three (3) years of experience that meets ALL of the following requirements. (NOTE: Paralegal and entry-level professional experience does not qualify.) 1. Be in a residential facility or long-term care, acute care or community setting, social services or MN Departments of Health, Human Services or Education; AND 2. Involve providing services or oversight of services to persons with developmental disabilities, mental illnesses and/or substance use disorder issues; AND 3. Emphasize ONE or more of these primary roles: + Investigating the quality of services provided to individuals with disabilities, OR + Developing and proposing effective and practical solutions for obtaining appropriate disability-related services in the least restrictive setting, providing case management or other disability-related services, engaging in effective discharge planning, OR + Being a mediator or advocate for individuals with disabilities, which may include (1) identifying and investigating violations of clients' rights; (2) representing clients at social service appeals hearings or review boards; and (3) monitoring the actions taken to correct violations of clients' rights.; OR + Overseeing the evaluation of program delivery or a major component of program delivery in a supervisory, regulatory, or other higher-level capacity. **ABILITY TO** + Manage time effectively. + Problem-solve complicated issues. + Communicate clearly orally and in writing. + Work independently, with limited hands-on supervision. **Preferred Qualifications** + Job related education related to the rights of these client groups. + Advocacy experience to include identifying violations of clients' rights; representing clients at legal proceedings, appeals hearings, or review boards; and monitoring actions taken to correct violations. + Licensure in Social Work, Psychology, Special Education, Nursing or Law; or relevant advocacy experience. + Experience providing training on clients' rights issues. + Experience providing liaison services and consultation to representatives of law enforcement, social services, agencies, and the courts. + Working with diverse (e.g. economic, racial, cultural, rural/urban location) populations to facilitate access to disability related supports and services. + A successful candidate must have a strong belief in the rights of individuals receiving services/treatment for the disabilities the office assists. **Physical Requirements** Requires the ability to be in a stationary position for prolonged periods of time, and the ability to conduct work in a variety of community settings which may require varying levels of comfort or access. **Additional Requirements** This position requires successful completion of a background check and employment reference check. This position requires an incumbent must maintain valid driver's license, and insurance, OR have other reliable transportation. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ************ or email ******************* . Please indicate what assistance is needed.
    $67.7k-99.7k yearly 6d ago
  • MN Ag Water Quality Certification Specialist - State Program Administrator Intermediate

    State of Minnesota 4.0company rating

    Mankato, MN jobs

    **Working Title: MN Ag Water Quality Certification Specialist** **Job Class: State Program Administrator, Intermediate** **Agency: Minnesota Department of Agriculture** + **Job ID** : 90594 + **Telework Eligible** : Yes + **Full/Part Time** : Intermittent + **Regular/Temporary** : Unlimited + **Who May Apply** : This vacancy is open for bids and for all qualified job seekers simultaneously. + **Date Posted** : 12/04/2025 + **Closing Date** : 12/10/2025 + **Hiring Agency/Seniority Unit** : Minnesota Department of Agriculture + **Division/Unit** : Pesticide and Fertilizer Management Division / MN Agricultural Water Quality Certification Program + **Work Shift/Work Hours** : Day Shift (8:00am - 4:30pm as needed) + **Days of Work** : Monday - Friday (0-40 hours/week as needed) + **Travel Required** : Yes (up to 25%) + **Salary Range:** $25.67 - $37.26 / hourly + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - Minnesota Association of Professional Employees (MAPE) + **FLSA Status** : Nonexempt + Designated in Connect 700 Program for Applicants with Disabilities (********************************************************************************** : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This position is located in Mankato and may have the ability to telework. This position provides program delivery of the Minnesota Agricultural Water Quality Certification Program (MAWQCP) to agricultural producers and landowners. The incumbent will organize completion of the MAWQCP assessment process for delivery of conservation technical assistance to producers and landowners and certification contracts for those that meet threshold criteria. The incumbent must be available for reasonable travel. Reliable transportation is necessary for driving to field visits. **Minimum Qualifications** To facilitate proper years of service crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. + One (1) year of experience coordinating and administering projects related to agriculture or the environment. NOTE: A bachelor's degree in Agriculture, Natural Resources or related field may substitute one (1) year of experience. + Working knowledge of agricultural production and resource conservation practices and management in Minnesota. + Working knowledge of agricultural conservation programs. + Excellent organizational, project management, oral and written communication and analytic skills. + Ability to travel and work remotely within Minnesota. + The ability to celebrate diversity and a strong commitment to a respectful and inclusive work environment. + Must possess and maintain a valid driver's license with an acceptable motor vehicle record subject to review. **Preferred Qualifications** + Experience in program outreach to agricultural producers, including recruitment and enrollment in conservation programs, contracts, easements, or other Best Management Practice promotion. + Current or prior credentials in conservation planning or agronomy as required to become a MAWQCP licensed Certifying Agent. + Completion of conservation planning modules required to be a Deputy Certifying Agent. + Experience working in Minnesota with agricultural producers and public agencies. + Experience or education in agronomy including nutrient and pest management. + Experience with Federal conservation programs as well as state conservation, agricultural and environmental issues. **Physical Requirements** Field visits will entail moderate walking in outdoor conditions encountered potentially throughout all four seasons. Some lifting may be required, less than 50 lbs. Ability to work seated and on keyboard for long periods required. **Additional Requirements** The Minnesota Department of Agriculture will not sponsor applicants for work visas, including STEM OPT extensions. All applicants must be legally authorized to work in the US. A job offer will be contingent upon successfully passing a background check. It is the policy of the Minnesota Department of Agriculture, as part of its hiring procedures, to conduct background checks on the finalist(s) for positions within the agency. The background check may consist of the following components: 1. SEMA4 Records Check (applies to current and former state employees only) 2. Employment Reference Check 3. Driver's License Check 4. Conflict of Interest Review AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ************ or email ******************* . Please indicate what assistance is needed.
    $25.7-37.3 hourly 8d ago
  • Business Development Representative

    Arc Health Partners 3.3company rating

    Minneapolis, MN jobs

    Full-time Description ARC Health's Business Development Representative (BDR) will ensure the growth, development, and execution of the marketing and business development strategy consistent with the focus and goals of ARC Health's partnering provider groups. Primary geography will consist of the greater Minneapolis and St. Paul metroplexes. The BDR is responsible for analyzing opportunities in their specific geographic area and developing a business development plan to maximize potential referrals. The BDR will work to improve the organization's market position and achieve financial growth by defining long and short-term patient acquisition strategies, building key relationships, identifying and pursuing business opportunities, and maintaining extensive knowledge of the current market conditions. The candidate of hire must live in the Greater Minneapolis/St. Paul area, and while they will work remotely, must travel regularly generating business for Arc Health within the assigned territory of coverage. Essential Functions Build awareness of multiple mental health service lines through a variety of outreach methods such as cold calls, office visits, virtual meetings, presentations, and attending events and conferences. Utilize multi-channel sales approaches and outreach to grow and manage relationships within the medical and other community stakeholders. Work cross-functionally with Intake, Operations, and Clinical Development to identify high-priority accounts for current and future market growth. Liaise between Marketing and Intake in providing feedback and guidance to enhance patient lead generation and conversion. Develop new relationships and maintain existing relationships to generate referrals of patients seeking psychiatric and/or psychological care. Work in a collaborative environment to meet individual and team goals. Design and execute market development plans to focus on and prioritize patient acquisition strategies. Achieve budgeted financial targets of assigned geographic area. Actively communicates business opportunities with the leadership team and continuously seeks to improve referral processes. Skills and Competencies Excellent interpersonal, written, and verbal communication skills. Entrepreneurial spirit and passionate in finding solutions and growing business. Excellent client service and the ability to establish and maintain effective working relationships. Excellent organizational skills with the ability to multitask and meet deadlines. Creative and knowledgeable about ways to generate interest through marketing and social media. Strong team player and willingness to work cross-functionally across multiple departments and stakeholders. Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines. Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-suites. Resourcefulness and tenacity to get things done (i.e. get to the decision makers quickly). Excellent presentation skills a must. Analytical with the ability to create and disseminate reports. Supervisory Experience This position does not currently have any supervisory responsibility. Generous benefits package to include: $70,000-$75,000 base salary with bonus opportunities! Health, dental, vision, life, 401K, PTO and much more! Work Environment This position operates remotely with travel expectations needed to meet job-specific metrics and KPI's. This position requires a valid, active driver's license, proof of auto insurance, and a clean driving record. Candidates must have a demonstrated history of responsible driving, with no recent accidents or violations. Requirements Required Education and Experience Bachelor's degree. 1-2 years prior industry-related business development and marketing experience 1-2 years minimum experience in B2B healthcare sales. 2+ years minimum experience in referral development and management. Proven knowledge and experience of successful development strategies. Professional experience in growing business and sales strategies for outpatient facilities and service lines (mental healthcare preferred). CRM experience (Salesforce preferred). Start-up experience a plus. Excellent driving record. Candidates must live in the Minneapolis and St. Paul metroplexes. Salary Description $70,000-$75,000 base plus bonus potential
    $70k-75k yearly 60d+ ago
  • Certified Building Official Hybrid

    Safebuilt 3.9company rating

    Minneapolis, MN jobs

    Certified Building Official - Hybrid/Minneapolis, MN SAFEbuilt has the technical expertise to provide Community Development services, but the reason for our success is our people. Over 1600 experts make up our team from across the country, with experience in a full range of professional services and skills. Each Team member values integrity, improvement, service, teamwork, and respect. These Core Values are the foundation of positive relationships among coworkers, our clients, residents, and anyone invested in the continued success of their community. We are currently seeking a talented and experienced Certified Building Official to join our team of professionals. This position offers great opportunities for dynamic, motivated self-starters to work on a variety of work assignments. You'll be a member of our highly respected team of professionals with a full complement of resources to support you and exciting projects to keep you challenged. JOB REQUIREMENTS: * Act and perform the required duties as the Designated Building Official for a number of communities. * Provide leadership to staff while overseeing and directing the daily activities of the Department of Building Safety. * Provide mentorship and training to department staff. * Responsible for the completion of staff quality assurance evaluations. * Responsible for department improvements, policies, code interpretations, and procedures. * Responsible for ensuring the department operates within budgetary parameters. * Responsible for ensuring the accuracy of department billing to clients. * Work closely with municipal staff and attend council/board meetings. * Perform plan review of residential and commercial construction projects when required. * Participate in pre-construction meetings. * Work with owners and contractors to achieve code compliant solutions. * Performs field inspections of residential and commercial construction projects when required. * Interacts with the public and explains technical information to both technically and non-technically trained individuals. * Read and understand residential and commercial plans and engineering calculations for building components to ensure compliance with applicable codes. * Provides recommendations regarding interpretations of City, State, Federal, and Construction standards, as well as local ordinances. * Maintains accurate records to document inspections, test results, and additional details pertaining to inspections. * Maintains computer logs of inspection reports, entering inspection results into permitting software. * Perform other related duties as required. SKILLS/KNOWLEDGE: * Extensive knowledge of MN State Building Code administration * Extensive knowledge of local building codes and current construction procedures/technology * Must possess the ability to positively interact with the other staff members, the general public, contractors, governmental entities, and other clientele * Excellent verbal and written communication skills * Good time management, organization, and attention to detail skills * Demonstrated ability to exercise initiative and a considerable amount of independent judgment * Candidate must be able to handle multiple projects in a fast-paced atmosphere * Candidate must stay familiar and up to date with different editions of the Minnesota State Building Codes and related standards. * Strong computer skills including Microsoft Office. * Understand and use smart phone and tablet functions and applications. EDUCATION/CERTIFICATION/EXPERIENCE: * MN Certified Building Official required. * Experience in field inspections and plan review of residential and commercial projects required. * Must meet the qualifications to apply for the MN Department of Labor and Industry approval for the performance of inspections and plan review on public buildings and State-Licensed facilities. * MN Driver's License required. PHYSICAL REQUIREMENTS: Mobility & Movement: * Frequent walking, standing, climbing, bending, stooping, crawling, or kneeling to conduct inspections. * Ability to climb ladders, scaffolding, or unfinished stairways to access roofs, attics, crawl spaces, and other elevated or confined areas. * Occasional lifting, carrying, or moving objects up to 25-50 pounds (e.g., inspection tools, plans, or small equipment). Vision & Hearing: * Visual acuity sufficient to read construction plans, technical documents, and observe construction details. * Ability to detect safety hazards and defects through visual and auditory inspection. * Hearing sufficient to communicate with contractors, workers, and the public in noisy environments. Manual Dexterity: * Use of hands and fingers to handle tools, operate inspection equipment, and use computers/tablets for reporting. Work Environment: * Work performed in both office and field settings. * Exposure to outdoor weather conditions (heat, cold, rain, snow) and construction site environments (noise, dust, uneven terrain). * Frequent driving between inspection sites and company locations within a region. COMPENSATION & BENEFITS: SAFEbuilt pays competitive wages and has a comprehensive benefit offering. Benefits include health, dental, vision, life, and disability insurance, paid holidays, paid time off, matching 401K Plans, wellness programs and more. SAFEbuilt is committed to Career Progression through paid training and step increases for additional certifications and licenses. Salary range: $90,000-$120,000 More About SAFEbuilt: ********************* Our employees are our greatest asset, with exceptionally certified individuals in all departments, including Planning & Zoning, Code Enforcement, Fire Prevention, and Engineering, as well as full-service and supplemental Building Department services. SAFEbuilt invests in developing our employees, exploring innovative technology, and giving back to our communities. In partnership with over 1200 communities, our talented experts make a difference in the cities and towns where we live and work. Through quality people and consistent service, SAFEbuilt plays an important role in continually improving lives by developing safe, thriving communities. SAFEbuilt is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, gender identity, gender expression, age, disability, veteran status or any other protected factor. If you need assistance or an accommodation due to a disability, please contact us at ****************** or you may call us directly on ************.
    $34k-49k yearly est. 8d ago
  • Enterprise Service Desk Analyst - Night - ITS2

    State of Minnesota 4.0company rating

    Saint Paul, MN jobs

    **Working Title: Enterprise Service Desk Analyst - Night** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 90720 + **Telework Eligible** : Yes \#LI-Hybrid + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 12/09/2025 + **Closing Date** : 12/15/2025 + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** : Night Shift (11:00 p.m - 7:30 a.m) + **Days of Work** : Friday - Tuesday + **Travel Required** : No + **Salary Range:** $28.18 - $45.82 / hourly; $58,839 - $95,672 / annually + **Starting Salary** up to $39.73/hourly and $82,956/annually with room to grow within the full salary range over time. + Current state employees' salaries will be evaluated based on employment contract. + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE + **FLSA Status** : Nonexempt + Designated in Connect 700 Program for Applicants with Disabilities (********************************************************************************** : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (**************************************** (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. **_*This position is for non-traditional days, hours and shifts (Fri-Tues,_** **_11PM - 7:30AM_** **_, nights)._** Part of the Minnesota IT (MNIT) organization, the Enterprise Service Desk (ESD) End User Support (EUS) team provides comprehensive, standardized 24/7 IT support to individual end users within the State Executive Branch Agencies, Offices and Boards, related to all Enterprise-wide IT systems, applications and networks used by our customers. The EUS team delivers a seamless and customer-centric experience through professional, expedient, and skillful analysis, diagnosis, and resolution or escalation of technical incidents and work orders received through the IT Service Management ticketing system or phone IVR system. This is achieved through a dedicated, knowledgeable, and experienced team possessing strong proficiency in an array of technologies and service management best practices including Active Directory, M365 EAD/EAC environments, CISCO voice/VoIP, customer service and the ITIL framework. There are four (4) primary areas of support: **General Triage:** The General Triage teams' primary function is to provide broad first tier support for all Enterprise systems in scope. This includes access issues, state provided laptop and desktop computers and associated peripherals and software, Microsoft Office, including email, Teams and SharePoint, network connectivity, remote connectivity and VPN, virtual computing, and some bespoke enterprise systems. **Telecommunications:** In addition to the activities performed by the General Triage team, most of the Telecommunication team's focus is on higher functions around provisioning, supporting, and retiring desk phones and softphones, processing telecoms-related orders, and dealing with support requests around conferencing technologies. **Mobile Device Management and M365:** In addition to the activities performed by the General Triage team, most of the Mobile Device team's focus is on supporting Mobile Devices (Smartphones, tablets) including set up, coaching, and troubleshooting issues, as well as delivering higher level support around Microsoft 365 hybrid cloud/on premises-based services. **Access Fulfillment and** **On** **/Off-boarding:** In addition to the activities performed by the General Triage team, the majority of these teams' focus is on provisioning new accounts for onboarding, ad hoc changes to access for existing staff, internal transfer of staff and deprovisioning in the event of offboarding. The Enterprise Service Desk is a 24/7 operation. Shifts include standard work week hours and non-standard work week and weekend hours to provide 24-hour coverage, 7 days a week. **This position is currently eligible for full-time telework if residing in Minnesota or a bordering state within 50 miles of 600 N. Robert Street, St. Paul, Minnesota.** Service Desk employees are working from home under a temporary exception to the standard telework policy (*************************************************** requiring employees to be in the office 50% if residing within 50 miles of the work location. This exception may change with notice depending on business needs. **Minimum Qualifications** **Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (********************************************************* **:** Position requires a minimum of two (2) years of phone or remote customer IT Service Desk experience. Experience must include: + User Permissions and Active Directory (AD), Exchange Admin Console (EAC), Microsoft Identity Manager (MIM). + Remote customer service working with ticketing systems, remote support tools and IT Service Management. Incident, Service Request and Knowledge Management best practices, including documenting tickets and knowledge articles, triaging, managing, and assigning tickets across the organization. + Troubleshooting skills and ability to diagnose/resolve software, network, system, and telephone problems using remote support tools (e.g. Beyond Trust, Microsoft Endpoint Configuration Manager MECM). + Management of Microsoft Office/M365, Multi-Factor Authentication (MFA), and Mobile Device Management (MDM). + Support of office collaboration, conferencing tools, and soft phones (e.g. Microsoft Teams). + Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties. + Customer service skills that include active listening, empathy, and problem-solving. A bachelor's degree or higher in Information Technology or an IT related field substitutes for two (2) years of experience, OR an IT or related associate's degree substitutes for one (1) year. **Preferred Qualifications** + Three (3) or more years of recent professional IT support experience, in an Enterprise Service Desk. + ITIL Foundations training and certification, and experience working in an IT Service Management Culture to productivity metrics. + Onboarding/Offboarding Account Administration (accounts, permissions, email, etc.). + Systems Experience using: RSA, Microsoft InTune, CoPilot, Azure Virtual Desktop, Entra, ServiceNow, PowerShell, Power BI, Power Platform. + Ability to analyze ticket patterns, identify recurring problems, and collaborate with higher-level teams to prevent rework or recurring incidents. + Demonstrated initiative and accountability in daily work, including ownership of assigned queues and proactive follow-up with customers or partner teams. **Additional Requirements** It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: + SEMA4 Records Check (applies to current and past state employees only) + Criminal History Check + Reference Check + Social Security and Address Verification + Education Verification + CJIS Background Check + Other legally required checks **Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.** AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ************ or email ******************* . Please indicate what assistance is needed.
    $58.8k-95.7k yearly 3d ago
  • Career Law Clerk

    United States Courts 4.7company rating

    Minneapolis, MN jobs

    The U. S. District Court for the District of Minnesota invites applications for the position of Career Law Clerk to United States Magistrate Judge Dulce J. Foster. includes working closely with the judge on a daily basis. The ideal candidate must be willing and able to physically report to chambers most days as needed, but a partially remote/hybrid work schedule is negotiable. Location Minneapolis, MN Opening and Closing Dates 11/17/2025 - 02/15/2026 Appointment Type Permanent Classification Level/Grade CL 11 - CL 14 Salary $80,609 - $176,493 Link to Court Careers Information ************ mnd. uscourts. gov/current-job-openings Announcement Number 2025-20 Link to Job Announcement
    $38k-48k yearly est. 24d ago
  • Part-time Project Manager (Temporary) - Residential Life

    Hamline University 4.5company rating

    Saint Paul, MN jobs

    Founded in 1854, Hamline was the first university in Minnesota and among the first coeducational institutions in the nation. Hamline University provides a world-class education for undergraduate and graduate students. Our faculty, staff, and students cultivate an ethic of civic responsibility, social justice, and inclusive leadership and service. Hamline University is an Equal Opportunity employer. Hamline University does not discriminate on the basis of race; color; religion; creed; sex; national origin; marital status; familial status; status with regard to public assistance; membership or activity in a local human rights commission; disability; age; protected veteran status; or any other status protected by applicable law in its education or employment programs or activities. The University will provide reasonable accommodations to qualified individuals with disabilities. Overview and Purpose The Residential Life office, a department within Student Affairs, is an integral part of Hamline University and the lives of its students. Through its commitment to the principles of student development, the Residential Life office encourages a living/learning environment that fosters personal, interpersonal, and intellectual growth, as well as the appreciation of diversity within the Hamline community. Towards these ends, a trained staff of professionals and paraprofessionals strives to provide a self-supporting, effectively managed organization designed to meet the students' needs for comfortable and secure residences. The Residential Life Part-Time Project Manager (Temporary) supports the Office of Residential Life by planning, executing and managing on-going projects in a timely manner, meeting quality standards, completing computer-based tasks, communicating and documenting project progress, keeping abreast of potential issues that may arise, updating grids and spreadsheets and providing general clerical assistance to Office of Residential Life team members as needed during busy times of the year (opening, closing, RA training preparation, etc.) Job Description Responsibilities include, but are not limited to: Attend Monday afternoon staff meetings from 1pm to 3pm (virtual option) Hold 1:1 meetings with the three (3) Apartments Resident Assistants Assist with data entry for updated rosters, waitlists, etc. Review and Manage Emotional Support Animal Requests Review and Manage Contract Release Requests and update Maxient filing system Assist Operations Coordinator during busy times of the year. Update electronic Room Condition Forms (eRCFs) via eRezLife software application Serve as a liaison between Residential Life and Facilities regarding outstanding work orders Maintain excellent communication skills-written and verbal Maintain excellent attention to detail to assist with “at computer” task management Strictly adhering to confidentiality requirements Working collaboratively with Residential Life staff members Providing clerical assistance when needed during busy periods, i.e. hall opening, hall closing, RA Training, etc. Duty Coverage: Serve in the ACOD (Area Coordinator On Duty) Rotation Schedule and respond as needed Fall 2025: 2 to 3 times Spring 2026: 3 to 4 times Included in duty phone coverage is at least one week of holiday duty, typically either: Christmas, New Years, Thanksgiving, Spring Break, or a week during RA Fall Training. Other duties as assigned Openings Available 1 Position Available Minimum Education / Experience / Expectations 2 - 3 years professional residential life working experience. 1-year professional experience in student programming development and implementation in a small campus setting in a higher educational institution Required to live on campus Required to work an on-call schedule which includes working evenings and weekends if situations arise during these times. Qualifications Excellent communication skills (written, verbal, and listening skills) Great organizational skills Attention to detail Flexible and accommodating Must be comfortable working independently, as well as with others Familiarity with computer software applications Ability to strictly adhere to confidentiality requirements Knowledge of Microsoft Word, Excel, Google Suite Location On-Campus/Hamline University Hours Approximately 12 hours per week for the 2025-2026 academic year. Must also be available to work over the summer of 2026 around 15-20 hours per week. Start Date to End Date Preferred Start Date: October 20, 2025 (flexible) End Date: May 15, 2026 with ability to revisit terms & extend the move-out date Supervision The Residential Life Part-Time Project Manager reports to the Director of Residential Life Compensation and Benefits: Pay Range: $ - 9,680 annually Part-Time Benefits: Dental Vision Short Term Disability Critical Illness and Hospital Indemnity All questions marked ‘Required' need to be answered in order to submit the application. It is important that your application show all of the relevant education and experience you possess. Applications may be rejected if incomplete. If rejected, you must reapply for the position in order to be considered. A resume or curriculum vitae, a cover letter outlining your qualifications for and interest in the position, contact information for 3 current, professional references, as well as copies of transcripts (if required) must be uploaded with each application.
    $67k-83k yearly est. Auto-Apply 60d+ ago
  • Senior Social Worker - Behavioral Health Intake (Hybrid)

    Anoka County, Mn 3.9company rating

    Anoka, MN jobs

    Hiring range: $85,363 to $102,440 ($41.04 to $49.25 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year. In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 12/16/2025 in order to be considered. Position Description Anoka County Community Social Services and Behavioral Health (CSS/BH) currently has one full-time Senior Social Worker position available. This role is responsible for providing assessments and early intervention for individuals referred to the Behavioral Health Intake unit. The unit serves children and families by offering early intervention and resource navigation for up to 180 days. Using a person-centered approach, the primary goal is to meet individuals where they are and assess their needs. During this period, social workers coordinate access to appropriate county and community services tailored to each individual's or family's mental health and social service needs. When necessary, individuals are transferred to ongoing service teams for continued support. Behavioral Health Intake services are open to all Anoka County residents, regardless of age, income, diagnosis, or insurance status. Referrals are accepted from a wide range of sources, including hospitals, treatment facilities, outpatient clinics, schools, and law enforcement agencies. Consider joining a team of professionals dedicated to providing services and support to families within the community! If your career ambitions resonate with our mission, we invite you to apply with Anoka County today! This is a full-time, exempt, hybrid position. Interviews will take place the week of December 15th, 2025, for those selected to move forward in the hiring process. Pay & Benefits * Salary: $85,363 to $102,440 ($41.04 to $49.25 per hour). * 2025 Anoka County Salary Schedule Grade 36: $85,363 to $119,496 ($41.04 to $57.45 per hour). * 24 days of paid flexible time off and up to 12.5 paid holidays. * Comprehensive insurance, including medical, dental, vision, flex benefits and more at ******************************* * Medical and dental clinic exclusive to employees, located at the Anoka County Government Center. * Pension plan and other retirement investment options. * Advancement/professional development opportunities. Work Location * This position will work at the Anoka County Government Center, located at 2100 3rd Ave, Anoka, MN 55303. * This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office. * Expected work hours are Monday - Friday 8:00 a.m. - 4:30 p.m. Job Duties and Responsibilities These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Senior Social Worker. * Screen, assess, plan, refer, and provide early intervention case management to children and families referred to the Behavioral Health Intake unit for services. * Conduct outreach, and monitor services designed to meet the individualized mental health needs of children. * Support families as they strive to understand and meet the behavioral health needs of their child. * Conduct face-to-face visits with child, parent, and/or primary caregiver in the community or appropriate milieu. * Complete functional assessments, individual family community support plans and/or other plans with the youth/family that outline the services they are eligible to receive. * Help children/families access county programs and community-based services such as home-based therapy, individual therapy, family therapy, IOP, partial hospitalization programs, crisis stabilization services, and medication management, that help meet their service needs. * Assist children/families with the process of obtaining least restrictive mental health care in the community, and/or obtaining higher level of care as needed. * Generate and share resource and referral information on the continuum of services for children and families. * Facilitate clinical screenings and/or Multidisciplinary Team (MDT) meetings and case transfers as needed. * Use and navigate SSIS and OnBase for timely completion of needed paperwork, case notes, assessment documents, and electronic files. * Participate in individual and group clinical supervision in compliance with state statute. * Attend and participate in continuing education, training, or in service offerings required to maintain license in good standing. * Participate in unit and/or county meetings related to service provision as requested or required. Qualifications and Requirements Minimum Knowledge, Skills, and Abilities Needed * Bachelor's degree in social work or a closely related field. * Four years (2,080 annual hours) of job-related experience working directly with children with SED or mental health diagnosis/es. * In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis. * Valid driver's license and vehicle available for business use. Preferred Knowledge, Skills, and Abilities Needed * Master's degree in social work or a closely related field. * Current mental health professional licensure or the ability to obtain within six months of hire. * Five years or more (2,080 annual hours) of direct work experience working directly with children with SED or mental health diagnosis/es. * Independent Licensure as a mental health professional. * Experience working within SSIS database. * Strong verbal and written communication skills. * Skilled in problem-solving, critical thinking and effective time management. Physical Demands and Work Conditions * Standard office environment. * Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness. * Hearing abilities required for general and phone communication, signals, and machine sounds. * Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work. * Occasional lifting of 10-20 lbs. * Equipment used includes computers, phones, and standard office equipment. * Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle. * Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Selection Process It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Pre-employment Requirements Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. About Anoka County As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here. Commitment to Affirmative Action and Equal Opportunity Employment Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity. If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at ************ and reference the posting title and number. If you have questions about the hiring process, please visit: ****************************************************** Anoka County is an Equal Opportunity Employer, please see our EEO policy: ********************************************
    $85.4k-119.5k yearly Auto-Apply 2d ago
  • Account Executive, Healthcare- Minneapolis, MN

    Stericycle Inc. 4.5company rating

    Brooklyn Park, MN jobs

    Title: Account Executive, Healthcare- Minneapolis, MN Job Function: Sales Career Area: Sales & Marketing About Us: Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release! Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: The Account Executive- Healthcare Solutions is responsible for maintaining and developing new and existing hospital clients through high levels of service to expand and strengthen the relationship. This role is a member of the sales team and will be accountable for customer planning, administration, monitoring, and optimizing the revenue potential and operational performance of their branch's accounts. The role requires (1) developing and maintaining relationships with multiple stakeholders in all hospital/health system departments impacted by our services that are key influencers and decision makers; (2) renewing contracts proactively; and (3) selling new business in the form of new/additional services to existing accounts as well as new account acquisition in the assigned territory. All team members must maintain WM policies, standards, and practices both within and outside their assigned territory and ensures adherence to WM's Vision, Mission and Values. While this position is remote/work from home, candidates will need to be local to the territory where the posting is listed. Must live and work in the US. Key Job Activities: * Maintains and develop existing customers through appropriate and ethical methods in order to optimize the quality of service, business growth, and customer satisfaction and retention * Maintain a high-profile presence in the market by conducting client care visits; turning a sales relationship into a long-term partnership. This requires being in the field visiting current and prospective accounts at least three to four days per week * Proactively conducts strategic account reviews with all assigned customers on a regular basis in order to review service needs, usage trends and to demonstrate needs-based data to drive retention and new business * Formulates strategies to retain customers and to drive growth goals * Handles and resolves all issues and concerns in a timely manner * Completes standard internal weekly, monthly and quarterly reports along with any ad hoc reporting requests * Maintain accurate pipeline in SalesForce and document key activities for assigned accounts * Participates in all sales and other training provided by WMHS * Participates in special projects and promotional campaigns under the direction of leadership * Maintains a responsible approach to all security and safety matters related to WMHS operations, following the company's policies and procedures at all times and bringing the manager's attention to any areas of concern * Liaises with customers to understand their requirements with respect to products and services that the business currently offers or is planning to offer * Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and WMHS * Establishes personal relationships with current and potential customers in the assigned territory * Serve as a Helpful Expert in exceeding customer expectations on a regular basis * Partner with the operations team on retention, customer issues and concerns * Debrief on any service issues with operations leadership * Perform other duties and responsibilities, as assigned Experience: * Bachelor's Degree (accredited) with an emphasis on Business Administration, Marketing, or Sales is required or in lieu of degree * High School Diploma or GED (accredited) and 4 years of relative work experience * 4 years of work experience in account management, direct business-to-business sales, business-to-business cold calling, and phone-based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement) * Previous industry experience, including an understanding of document destruction and/or records management, business continuity and risk management solutions is preferred * The expected base pay range for this position is $61,100 to $84,180. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications and work location Benefits: Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. Our Promise: Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need. Disclaimer: The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice. Nearest Major Market: Minneapolis
    $61.1k-84.2k yearly 21d ago
  • Temporary Law Clerk

    United States Courts 4.7company rating

    Minneapolis, MN jobs

    The U. S. District Court for the District of Minnesota invites applications for the position of Temporary Law Clerk to United States Magistrate Judge Dulce J. Foster. This is a short-term, temporary appointment from June 29, 2026 - Sept. 4, 2026. The nature of a law clerk position includes working closely with the judge on a daily basis. The ideal candidate must be willing and able to physically report to chambers most days as needed, but a partially remote/hybrid work schedule is negotiable. Location Minneapolis, MN Opening and Closing Dates 11/17/2025 - Open Until Filled Appointment Type Temporary Classification Level/Grade CL 11 - CL 13 Salary $80,609 - $114,890 Link to Court Careers Information ************ mnd. uscourts. gov/current-job-openings Announcement Number 2025-19 Link to Job Announcement
    $80.6k-114.9k yearly 24d ago
  • Social Worker - Child Protection Investigations (Hybrid)

    Anoka County, Mn 3.9company rating

    Anoka, MN jobs

    Hiring range: $74,214 to $89,065 annually ($35.68 to $42.82 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year. In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 12/14/2025 in order to be considered. Position Description Anoka County Community Social Services and Behavioral Health (CSS/BH) currently has one full-time position available as a Social Worker in our Child Protection Investigations Unit. This position investigates all reports of abuse/neglect of children and provides resources/referrals to families' needs. Consider joining a team of professionals dedicated to providing services and support to families within the community! If your career ambitions resonate with our mission, we invite you to apply with Anoka County today! This is a full-time, exempt, hybrid position. Interviews will take place the week of December 15th, 2025, for those selected to move forward in the hiring process. Pay & Benefits * Salary: $74,214 to $89,065 annually ($35.68 to $42.82 per hour). * 2025 Anoka County Salary Schedule Grade 34: $74,214 to $103,896 annually ($35.68 to $49.95 per hour) * 24 days of paid flexible time off and up to 12.5 paid holidays. * Comprehensive insurance, including medical, dental, vision, flex benefits and more at ******************************* * Medical and dental clinic exclusive to employees, located at the Anoka County Government Center. * Pension plan and other retirement investment options. * Advancement/professional development opportunities. Work Location * This position will work at the Anoka County Government Center, located at 2100 3rd Ave, Anoka, MN 55303. * This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office. * Expected work hours are Monday - Friday 8:00 a.m. - 4:30 p.m. Job Duties and Responsibilities These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Social Worker. * Monitor and assess child safety and well-being. * Investigate reports of abuse/neglect through interviews of children, caretakers, and collateral contacts. * Assess clients' needs, situations, strengths, and support networks to determine their goals. Develop care plans/safety plans for clients. * Engage with family systems to develop intentional supportive connections for family support. * Provide referrals to service providers and coordinate services for families. * Document case information, assessments, and evaluations to ensure proper case management. * Identify people and communities in need of help. Evaluate clients (existing, new and prospective) based on their needs, limitations and desires. * Assist clients in receiving services by telephone and in person. Research, refer, and advocate for community resources, such as food stamps, childcare, and healthcare, to assist and improve a client's well-being. * Provide crisis intervention. * Help clients adjust to changes and challenges in their lives. Monitor clients' situations and follow up to ensure that they have improved. * Consult with the Anoka County Attorney's Office. Qualifications and Requirements: Minimum Knowledge, Skills, and Abilities Needed * Bachelor's degree in social work or a closely related field. * Two years (2,080 annual hours) of job-related experience. * In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis. * Valid driver's license and vehicle available for business use. Preferred Knowledge, Skills, and Abilities Needed * Master's degree or higher in social work or a closely related field. * Three years or more (2,080 annual hours) of job-related experience. * Experience working with diverse populations. * Knowledge of community resources. * Understanding of ICWA and MIFPA requirements. Physical Demands and Work Conditions * Standard office environment. * Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness. * Hearing abilities required for general and phone communication, signals, and machine sounds. * Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work. * Occasional lifting of 10-20 lbs. * Equipment used includes computers, phones, and standard office equipment. * Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle. * Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Selection Process It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Pre-employment Requirements Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. About Anoka County As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here. Commitment to Affirmative Action and Equal Opportunity Employment Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity. If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at ************ and reference the posting title and number. If you have questions about the hiring process, please visit: ****************************************************** Anoka County is an Equal Opportunity Employer, please see our EEO policy: ********************************************
    $74.2k-103.9k yearly Auto-Apply 4d ago
  • Regional Ombudsman - Client Advocate

    State of Minnesota 4.0company rating

    Alexandria, MN jobs

    **Working Title: Regional Ombudsman** **Job Class: Client Advocate** **Agency: Office of Ombudsman for Mental Health & Developmental Disabilities** + **Job ID** : 90651 + **Location** :The incumbent in this position must currently or within 6 months of hire reside within one of the following MN counties: Wright, McLeod, Carver, Scott, Le Sueur, or Rice. + **Telework Eligible** : No, this is a 100% remote position; please see the description of the remote position below. + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 12/06/2025 + **Closing Date** : 12/29/2025 + **Hiring Agency/Seniority Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities (OMHDD) + **Division/Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities / Ombudsman Client Services + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : Yes, up to 40% + **Salary Range:** $32.40 - $47.76/ hourly; $67,651- $99,723 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - Professional Employees (MAPE) + **FLSA Status** : Exempt - Professional + Designated in Connect 700 Program for Applicants with Disabilities (********************************************************************************** : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Office of Ombudsman for Mental Health& Developmental Disabilities is looking for their next Client Advocate. This position provides professional advocacy and client resource services for persons with developmental disabilities, mental illness, and substance use disorder. The person in this position will verify and review a wide variety of reports or complaints of violations, including clients' rights, service provision, and dignity/respect issues. The person in this position will also review serious injuries reported to OMHDD and ensure that appropriate corrective action plans are implemented. Day to day work will vary and may include in-person or virtual case involvement, attending client meetings, proactive site visits or community engagement, research, analysis, and investigation into client complaints or systemic issues, and potential education or training to the clients and community served by OMHDD. This is a remote worker position which requires an incumbent, as a condition of their appointment, to have their home or alternative location as the assigned work location, working permanently from that location. **This position will serve the following group of Minnesota state counties:** **Wright, McLeod, Carver, Scott, Le Sueur, and Rice.** **The position holder must reside within one of the listed counties within 6 months of hire.** We are also posting a second Regional Ombudsman position. If you are interested in this position, but don't feel you will meet the residency requirements as stated above please see Job ID 90657 (************************************************************************************************************************************************************************************** for details. **Minimum Qualifications** **EDUCATION** Applicants must have a bachelor's degree or higher in Social Work, Psychology, Special Education, Nursing, Legal Studies/Law, Human Services, Hospital Administration, Public Health, Public Administration, Public Policy or closely related field. **EXPERIENCE** Three (3) years of experience that meets ALL of the following requirements. (NOTE: Paralegal and entry-level professional experience does not qualify.) 1. Be in a residential facility or long-term care, acute care or community setting, social services or MN Departments of Health, Human Services or Education; AND 2. Involve providing services or oversight of services to persons with developmental disabilities, mental illnesses and/or substance use disorder issues; AND 3. Emphasize ONE or more of these primary roles: + Investigating the quality of services provided to individuals with disabilities, OR + Developing and proposing effective and practical solutions for obtaining appropriate disability-related services in the least restrictive setting, providing case management or other disability-related services, engaging in effective discharge planning, OR + Being a mediator or advocate for individuals with disabilities, which may include (1) identifying and investigating violations of clients' rights; (2) representing clients at social service appeals hearings or review boards; and (3) monitoring the actions taken to correct violations of clients' rights.; OR + Overseeing the evaluation of program delivery or a major component of program delivery in a supervisory, regulatory, or other higher-level capacity. **ABILITY TO** + Manage time effectively. + Problem-solve complicated issues. + Communicate clearly orally and in writing. + Work independently, with limited hands-on supervision. **Preferred Qualifications** + Job related education related to the rights of these client groups. + Advocacy experience to include identifying violations of clients' rights; representing clients at legal proceedings, appeals hearings, or review boards; and monitoring actions taken to correct violations. + Licensure in Social Work, Psychology, Special Education, Nursing or Law; or relevant advocacy experience. + Experience providing training on clients' rights issues. + Experience providing liaison services and consultation to representatives of law enforcement, social services, agencies, and the courts. + Working with diverse (e.g. economic, racial, cultural, rural/urban location) populations to facilitate access to disability related supports and services. + A successful candidate must have a strong belief in the rights of individuals receiving services/treatment for the disabilities the office assists. **Physical Requirements** Requires the ability to be in a stationary position for prolonged periods of time, and the ability to conduct work in a variety of community settings which may require varying levels of comfort or access. **Additional Requirements** This position requires successful completion of a background check and employment reference check. This position requires an incumbent must maintain valid driver's license, and insurance, OR have other reliable transportation. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ************ or email ******************* . Please indicate what assistance is needed.
    $67.7k-99.7k yearly 6d ago
  • Regional Ombudsman - Client Advocate

    State of Minnesota 4.0company rating

    Rochester, MN jobs

    **Working Title: Regional Ombudsman** **Job Class: Client Advocate** **Agency: Office of Ombudsman for Mental Health & Developmental Disabilities** + **Job ID** : 90651 + **Location** :The incumbent in this position must currently or within 6 months of hire reside within one of the following MN counties: Wright, McLeod, Carver, Scott, Le Sueur, or Rice. + **Telework Eligible** : No, this is a 100% remote position; please see the description of the remote position below. + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 12/06/2025 + **Closing Date** : 12/29/2025 + **Hiring Agency/Seniority Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities (OMHDD) + **Division/Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities / Ombudsman Client Services + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : Yes, up to 40% + **Salary Range:** $32.40 - $47.76/ hourly; $67,651- $99,723 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - Professional Employees (MAPE) + **FLSA Status** : Exempt - Professional + Designated in Connect 700 Program for Applicants with Disabilities (********************************************************************************** : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Office of Ombudsman for Mental Health& Developmental Disabilities is looking for their next Client Advocate. This position provides professional advocacy and client resource services for persons with developmental disabilities, mental illness, and substance use disorder. The person in this position will verify and review a wide variety of reports or complaints of violations, including clients' rights, service provision, and dignity/respect issues. The person in this position will also review serious injuries reported to OMHDD and ensure that appropriate corrective action plans are implemented. Day to day work will vary and may include in-person or virtual case involvement, attending client meetings, proactive site visits or community engagement, research, analysis, and investigation into client complaints or systemic issues, and potential education or training to the clients and community served by OMHDD. This is a remote worker position which requires an incumbent, as a condition of their appointment, to have their home or alternative location as the assigned work location, working permanently from that location. **This position will serve the following group of Minnesota state counties:** **Wright, McLeod, Carver, Scott, Le Sueur, and Rice.** **The position holder must reside within one of the listed counties within 6 months of hire.** We are also posting a second Regional Ombudsman position. If you are interested in this position, but don't feel you will meet the residency requirements as stated above please see Job ID 90657 (************************************************************************************************************************************************************************************** for details. **Minimum Qualifications** **EDUCATION** Applicants must have a bachelor's degree or higher in Social Work, Psychology, Special Education, Nursing, Legal Studies/Law, Human Services, Hospital Administration, Public Health, Public Administration, Public Policy or closely related field. **EXPERIENCE** Three (3) years of experience that meets ALL of the following requirements. (NOTE: Paralegal and entry-level professional experience does not qualify.) 1. Be in a residential facility or long-term care, acute care or community setting, social services or MN Departments of Health, Human Services or Education; AND 2. Involve providing services or oversight of services to persons with developmental disabilities, mental illnesses and/or substance use disorder issues; AND 3. Emphasize ONE or more of these primary roles: + Investigating the quality of services provided to individuals with disabilities, OR + Developing and proposing effective and practical solutions for obtaining appropriate disability-related services in the least restrictive setting, providing case management or other disability-related services, engaging in effective discharge planning, OR + Being a mediator or advocate for individuals with disabilities, which may include (1) identifying and investigating violations of clients' rights; (2) representing clients at social service appeals hearings or review boards; and (3) monitoring the actions taken to correct violations of clients' rights.; OR + Overseeing the evaluation of program delivery or a major component of program delivery in a supervisory, regulatory, or other higher-level capacity. **ABILITY TO** + Manage time effectively. + Problem-solve complicated issues. + Communicate clearly orally and in writing. + Work independently, with limited hands-on supervision. **Preferred Qualifications** + Job related education related to the rights of these client groups. + Advocacy experience to include identifying violations of clients' rights; representing clients at legal proceedings, appeals hearings, or review boards; and monitoring actions taken to correct violations. + Licensure in Social Work, Psychology, Special Education, Nursing or Law; or relevant advocacy experience. + Experience providing training on clients' rights issues. + Experience providing liaison services and consultation to representatives of law enforcement, social services, agencies, and the courts. + Working with diverse (e.g. economic, racial, cultural, rural/urban location) populations to facilitate access to disability related supports and services. + A successful candidate must have a strong belief in the rights of individuals receiving services/treatment for the disabilities the office assists. **Physical Requirements** Requires the ability to be in a stationary position for prolonged periods of time, and the ability to conduct work in a variety of community settings which may require varying levels of comfort or access. **Additional Requirements** This position requires successful completion of a background check and employment reference check. This position requires an incumbent must maintain valid driver's license, and insurance, OR have other reliable transportation. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ************ or email ******************* . Please indicate what assistance is needed.
    $67.7k-99.7k yearly 6d ago
  • Regional Ombudsman - Client Advocate

    State of Minnesota 4.0company rating

    Mankato, MN jobs

    **Working Title: Regional Ombudsman** **Job Class: Client Advocate** **Agency: Office of Ombudsman for Mental Health & Developmental Disabilities** + **Job ID** : 90651 + **Location** :The incumbent in this position must currently or within 6 months of hire reside within one of the following MN counties: Wright, McLeod, Carver, Scott, Le Sueur, or Rice. + **Telework Eligible** : No, this is a 100% remote position; please see the description of the remote position below. + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 12/06/2025 + **Closing Date** : 12/29/2025 + **Hiring Agency/Seniority Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities (OMHDD) + **Division/Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities / Ombudsman Client Services + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : Yes, up to 40% + **Salary Range:** $32.40 - $47.76/ hourly; $67,651- $99,723 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - Professional Employees (MAPE) + **FLSA Status** : Exempt - Professional + Designated in Connect 700 Program for Applicants with Disabilities (********************************************************************************** : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Office of Ombudsman for Mental Health& Developmental Disabilities is looking for their next Client Advocate. This position provides professional advocacy and client resource services for persons with developmental disabilities, mental illness, and substance use disorder. The person in this position will verify and review a wide variety of reports or complaints of violations, including clients' rights, service provision, and dignity/respect issues. The person in this position will also review serious injuries reported to OMHDD and ensure that appropriate corrective action plans are implemented. Day to day work will vary and may include in-person or virtual case involvement, attending client meetings, proactive site visits or community engagement, research, analysis, and investigation into client complaints or systemic issues, and potential education or training to the clients and community served by OMHDD. This is a remote worker position which requires an incumbent, as a condition of their appointment, to have their home or alternative location as the assigned work location, working permanently from that location. **This position will serve the following group of Minnesota state counties:** **Wright, McLeod, Carver, Scott, Le Sueur, and Rice.** **The position holder must reside within one of the listed counties within 6 months of hire.** We are also posting a second Regional Ombudsman position. If you are interested in this position, but don't feel you will meet the residency requirements as stated above please see Job ID 90657 (************************************************************************************************************************************************************************************** for details. **Minimum Qualifications** **EDUCATION** Applicants must have a bachelor's degree or higher in Social Work, Psychology, Special Education, Nursing, Legal Studies/Law, Human Services, Hospital Administration, Public Health, Public Administration, Public Policy or closely related field. **EXPERIENCE** Three (3) years of experience that meets ALL of the following requirements. (NOTE: Paralegal and entry-level professional experience does not qualify.) 1. Be in a residential facility or long-term care, acute care or community setting, social services or MN Departments of Health, Human Services or Education; AND 2. Involve providing services or oversight of services to persons with developmental disabilities, mental illnesses and/or substance use disorder issues; AND 3. Emphasize ONE or more of these primary roles: + Investigating the quality of services provided to individuals with disabilities, OR + Developing and proposing effective and practical solutions for obtaining appropriate disability-related services in the least restrictive setting, providing case management or other disability-related services, engaging in effective discharge planning, OR + Being a mediator or advocate for individuals with disabilities, which may include (1) identifying and investigating violations of clients' rights; (2) representing clients at social service appeals hearings or review boards; and (3) monitoring the actions taken to correct violations of clients' rights.; OR + Overseeing the evaluation of program delivery or a major component of program delivery in a supervisory, regulatory, or other higher-level capacity. **ABILITY TO** + Manage time effectively. + Problem-solve complicated issues. + Communicate clearly orally and in writing. + Work independently, with limited hands-on supervision. **Preferred Qualifications** + Job related education related to the rights of these client groups. + Advocacy experience to include identifying violations of clients' rights; representing clients at legal proceedings, appeals hearings, or review boards; and monitoring actions taken to correct violations. + Licensure in Social Work, Psychology, Special Education, Nursing or Law; or relevant advocacy experience. + Experience providing training on clients' rights issues. + Experience providing liaison services and consultation to representatives of law enforcement, social services, agencies, and the courts. + Working with diverse (e.g. economic, racial, cultural, rural/urban location) populations to facilitate access to disability related supports and services. + A successful candidate must have a strong belief in the rights of individuals receiving services/treatment for the disabilities the office assists. **Physical Requirements** Requires the ability to be in a stationary position for prolonged periods of time, and the ability to conduct work in a variety of community settings which may require varying levels of comfort or access. **Additional Requirements** This position requires successful completion of a background check and employment reference check. This position requires an incumbent must maintain valid driver's license, and insurance, OR have other reliable transportation. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ************ or email ******************* . Please indicate what assistance is needed.
    $67.7k-99.7k yearly 6d ago
  • Regional Ombudsman - Client Advocate

    State of Minnesota 4.0company rating

    Saint Paul, MN jobs

    **Working Title: Regional Ombudsman** **Job Class: Client Advocate** **Agency: Office of Ombudsman for Mental Health & Developmental Disabilities** + **Job ID** : 90657 + **Telework Eligible** : Yes + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 12/06/2025 + **Closing Date** : 12/29/2025 + **Hiring Agency/Seniority Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities (OMHDD) + **Division/Unit** : Office of Ombudsman for Mental Health and Developmental Disabilities / Ombudsman Client Services + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : Yes, up to 40% + **Salary Range:** $32.40 - $47.76/ hourly; $67,651- $99,723 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - Professional Employees (MAPE) + **FLSA Status** : Exempt - Professional + Designated in Connect 700 Program for Applicants with Disabilities (********************************************************************************** : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Office of Ombudsman for Mental Health& Developmental Disabilities is looking for their next Client Advocate. This position provides professional advocacy and client resource services for persons with developmental disabilities, mental illness, and substance use disorder. The person in this position will verify and review a wide variety of reports or complaints of violations, including clients' rights, service provision, and dignity/respect issues. The person in this position will also review serious injuries reported to OMHDD and ensure that appropriate corrective action plans are implemented. Day to day work will vary and may include in-person or virtual case involvement, attending client meetings, proactive site visits or community engagement, research, analysis, and investigation into client complaints or systemic issues, and potential education or training to the clients and community served by OMHDD. This position is eligible for a hybrid telework arrangement. With a telework arrangement, onsite attendance will be required for team members or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy (*************************************************** for details. We are also posting a second Regional Ombudsman as a remote position. If you are interested to work remotely and reside in such MN counties as Wright, McLeod, Carver, Scott, Le Suer, or Rice, please review the Job ID 90651 (************************************************************************************************************************************************************************************** for details. **Minimum Qualifications** **EDUCATION** Applicants must have a bachelor's degree or higher in Social Work, Psychology, Special Education, Nursing, Legal Studies/Law, Human Services, Hospital Administration, Public Health, Public Administration, Public Policy or closely related field. **EXPERIENCE** Three (3) years of experience that meets ALL of the following requirements. (NOTE: Paralegal and entry-level professional experience does not qualify.) 1. Be in a residential facility or long-term care, acute care or community setting, social services or MN Departments of Health, Human Services or Education; AND 2. Involve providing services or oversight of services to persons with developmental disabilities, mental illnesses and/or substance use disorder issues; AND 3. Emphasize ONE or more of these primary roles: + Investigating the quality of services provided to individuals with disabilities, OR + Developing and proposing effective and practical solutions for obtaining appropriate disability-related services in the least restrictive setting, providing case management or other disability-related services, engaging in effective discharge planning, OR + Being a mediator or advocate for individuals with disabilities, which may include (1) identifying and investigating violations of clients' rights; (2) representing clients at social service appeals hearings or review boards; and (3) monitoring the actions taken to correct violations of clients' rights.; OR + Overseeing the evaluation of program delivery or a major component of program delivery in a supervisory, regulatory, or other higher-level capacity. **Ability to:** + Manage time effectively. + Problem-solve complicated issues. + Communicate clearly orally and in writing. + Work independently, with limited hands-on supervision. **Preferred Qualifications** + Job related education related to the rights of these client groups. + Advocacy experience to include identifying violations of clients' rights; representing clients at legal proceedings, appeals hearings, or review boards; and monitoring actions taken to correct violations. + Licensure in Social Work, Psychology, Special Education, Nursing or Law; or relevant advocacy experience. + Experience providing training on clients' rights issues. + Experience providing liaison services and consultation to representatives of law enforcement, social services, agencies, and the courts. + Working with diverse (e.g. economic, racial, cultural, rural/urban location) populations to facilitate access to disability related supports and services, + A successful candidate must have a strong belief in the rights of individuals receiving services/treatment for the disabilities the office assists. **Physical Requirements** Requires the ability to be in a stationary position for prolonged periods of time, and the ability to conduct work in a variety of community settings which may require varying levels of comfort or access. **Additional Requirements** This position requires successful completion of a background check and employment reference check. This position requires an incumbent must maintain valid driver's license, and insurance, OR have other reliable transportation. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ************ or email ******************* . Please indicate what assistance is needed.
    $67.7k-99.7k yearly 6d ago

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