Case Manager jobs at Henry Ford Health System - 765 jobs

This Travel RN Case Manager position involves coordinating patient care in acute rehabilitation settings, ensuring timely treatment, and acting as a liaison between patients' families and healthcare providers. The role requires an active RN license, relevant acute care case management experience, and certifications such as BLS. Offered by MedPro Healthcare Staffing, this travel nursing job includes benefits like weekly pay, housing allowance, health insurance, travel reimbursement, and 401(k) matching. MedPro Healthcare Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Detroit, Michigan. Job Description & Requirements Specialty: Case Management Discipline: RN Start Date: Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Case Manager Registered Nurse (RN) for a travel assignment with one of our top healthcare clients. Requirements Eighteen months of recent experience in an Acute Care Case Manager setting Active RN License BLS Certifications Degree from accredited nursing program Benefits Weekly pay and direct deposit Full coverage of all credentialing fees Private housing or housing allowance Group Health insurance for you and your family Company-paid life and disability insurance Travel reimbursement 401(k) matching Unlimited Referral Bonuses up to $1,000 Duties Responsibilities The role of the case management nurse (RN) is to coordinate continuity of care for patients often as a liaison between the patient's family and healthcare organization. Work is administered in a variety of settings, including HMOs, community health organizations, long-term care facilities, behavioral health programs, rehabilitation centers, schools, and case management companies Coordinate continuity of care for patients often as a liaison between the patient's family and healthcare organization Strives to promote self-managed care and the use of healthcare resources in the most cost-effective way possible Ensure that the proper treatment is administered at the appropriate time in order to maximize health and well-being About Agency MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience. If qualified and interested, please call for immediate consideration. MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status. Key Words: RN Travel, Travel Nurse, Contract Nurse, Agency Nurse, Travel Contract, Travel Nursing, Case Manager, Case Management, Utilization Review, Case Manager RN *Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details. MedPro Job ID #a0Fcx000008YISXEA4. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Case Manager Registered Nurse Nursing: Case Manager. About MedPro Healthcare Staffing At MedPro Healthcare Staffing, we believe no one cares more for caregivers than we do. Our mission is simple: you focus on your patients, and we'll take care of the rest. As a Joint Commission-certified leader in temporary and contract healthcare staffing since 1983, MedPro has proudly connected nursing and allied travelers with top healthcare facilities across the nation. With thousands of job opportunities available nationwide, we make it easy to find assignments that align with your goals and lifestyle. Our on-staff clinical support team-alongside a compassionate group of experienced recruiters-provides hands-on guidance every step of the way. From Day 1 medical benefits and a 401(k) plan to personalized career support, we're committed to ensuring every professional we serve feels valued, cared for, and empowered to succeed. Guided by a CEO who is a Registered Nurse, MedPro is built on a foundation of clinical insight and genuine compassion for the caregiving community. Through The MedPro Experience, we deliver travel assignments that are rewarding, memorable, and designed to help you DREAM big, EXPLORE often, and ACHIEVE greatness. Benefits Day 1 medical, dental, and vision benefits for you and your family Weekly pay and direct deposit Unlimited Referral Bonuses starting at $500 On Staff Clinical Support Team Access to nationwide travel assignments MPX+ Mobile appreal-time access to jobs, credentials, assignment details, and more Full coverage of all credentialing fees Private housing or housing allowance Tax Free Per Diems, Housing Stipends and Travel Reimbursements Company-paid life and disability insurance Travel reimbursement 401(k) matching Benefits Weekly pay Referral bonus Employee assistance programs Keywords: Travel RN, Case Manager RN, Travel Nurse, Acute Rehab Nursing, Healthcare Staffing, Registered Nurse Case Manager, BLS Certification, Patient Care Coordination, Travel Nursing Jobs, MedPro Healthcare

The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The case manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM III provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. In addition they provide comprehensive housing navigation support to clients. This is a grant funded, full time, benefit eligible opportunity, at our Oakland locationS (Medical Respite & Street Medicine) This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $29.20 - $33.85/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases) Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc. Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness) Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System Assess patients to identify cognitive and/or behavioral health needs and provide brief interventions and short-term support using standardized tools and effective approaches for patient care Co-facilitate patient groups Provide intensive case management to a caseload size in accordance with site or program standards focusing on a subset of the highest acuity patients Provide specialized housing navigation services to patients who are matched to a housing resource through Coordinated Entry System Lead crisis intervention response, de-escalation procedures, notification of the local mental health department and/or crisis response team, and follow-up care Provide and document billable services to eligible populations that result in revenue generation for LifeLong Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves. Keep current on community resources and social service supports to effectively serve the target population Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy Specific activities may vary depending on the requirements of the program and funder. Promote diversity, equity, inclusion, and belonging in support of patients and staff Represent LifeLong positively in the community and advocate on behalf of underserved populations Qualifications Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude Excellent interpersonal, verbal, and written skills Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy Works well in a team-oriented environment Conducts oneself in external settings in a way that reflects positively on your employer Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings Job Requirements High School diploma or GED At least three (3) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager II or equivalent position or registration or certification as a Certified Alcohol and Drug Counselor by one of the two certifying bodies in California Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases Access to reliable transportation with current license and insurance Bilingual English/Spanish Job Preferences Bachelor's Degree in Social Work, Health or Human Services field Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience

This job assures that members with complex medical and/or psychosocial needs have access to high quality, cost-effective health care. Assists in the holistic assessment, planning, arranging, coordinating, monitoring, evaluation of outcomes and activities necessary to facilitate member access to healthcare services. Advocates for the most appropriate care plan using sound clinical judgment; accurate planning, and collaboration with internal and/or external customers and contacts. Follows established regulatory guidelines, policies, and procedures in relation to member interventions and documentation of activities related to the member's care and progress across the continuum of care. Facilitates and/or participates in interdisciplinary and/or interagency meetings, when necessary, to facilitate coordination of services/resources for members. ESSENTIAL RESPONSIBILITIES * Communicate effectively while performing customer telephonic interviewing and communication with external contacts. * Communicate effectively while interacting with Case Management Specialists, Management Team, Physician Advisors and other interdepartmental contacts. * Maintain knowledge of Medical Terminology and Medical Diagnostic Categories/Disease States * Educate members to enhance member understanding of illness/disease impact and to positively impact member care plan adherence, pharmacy regimen maintenance, and health outcomes. * Collaborate with Primary Care Physicians, Medical Specialists, Home Health and other ancillary healthcare providers with the goal being to coordinate member care. * Collect member medical information from a variety of sources including providers and internal records and use appropriate clinical judgment, consultation with internal Physician Advisors and other internal cross-departmental consultation to determine unmet member needs. * Work primarily independently to identify, define, and resolve a myriad of problem types experienced by the member. * Develop an individualized plan of care designed to meet the specific needs of each member. * Anticipate the needs of members by continually assessing and monitoring the member's progress toward goals, care plan status, and re-adjust goals when indicated. * Maintain a working knowledge of available resources for addressing identified member needs and to facilitate proactive and efficient provision of services. * Be knowledgeable of and consider benefit design and cost benefit analysis when planning a course of intervention to develop a realistic plan of care. * Communicate and collaborate with other payers (when applicable) to create a collaborative approach to care management and benefit coordination. * Maintain a working knowledge of available community resources available to assist members. * Coordinate with community organizations/agencies for the purpose of identifying additional resources for which the MCO is not responsible. * Work within a Team Environment. * Attend and participate in required meetings, including staff meetings, internal Rounds, and other in-services to enhance professional knowledge and competency for overall management of members. * Participate in departmental and/or organizational work and quality initiative teams. * Case collaborates with peers, Case Management Specialists, Management Team, Physician Advisors and other interdepartmental contacts. * Participate in interagency and/or interdisciplinary team meetings when necessary to facilitate coordination of member care and resources. * Foster effective work relationships through conflict resolution and constructive feedback skills. * Attend internal and external continuing education forums annually to enhance overall clinical skills and maintain professional licensure, if applicable. * Educate health team colleagues of the role and responsibility of Case Management and the unique needs of the populations served to foster constructive and collaborative solutions to meet member needs. * Other duties as assigned or requested. QUALIFICATIONS Minimum * Bachelor's degree in nursing or RN certification in lieu of bachelor's degree or Master's degree in Social Work, Counseling, Education, or related field and 3 years' experience in Acute or Managed Care/ experience with Medicaid or Medicare populations. OR * Bachelor's degree in Social Work with five years' experience in Acute or Managed Care/ experience with Medicaid or Medicare populations Preferred * Experience working with high-risk pregnant women OR experience working with chronic condition adult populations OR experience with pediatrics * 3 years of experience in working in Acute Care/Managed Care/Medicaid and Medicare populations. * Bilingual English/Spanish language skills. * Case Management Certification LICENSES AND CERTIFICATIONS Required * Licensed Social Worker (LSW)-Non-Specific - State (OR) Licensed Professional Counselor (LPC) - Non-Specific State (OR) Licensed Bachelors Social Worker (LBSW) (OR) Licensed Clinical Social Worker (LCSW) - Non-Specific (OR) Licensed Master Social Worker (LMSW) Non-Specific (OR) Licensed Graduate Social Worker (LGSW) (OR) Licensed Certified Social Worker (LCSW). Incumbents in the role prior to 1/1/25 who are not currently licensed must obtain licensure by 6/30/2026. (OR) Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). Preferred * None Skills * None SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No WORK ENVIRONMENT Is Travel Required? No Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $57,700.00 Pay Range Maximum: $107,800.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Since 1961, The Association for Individual Development (AID) has served individuals with developmental, intellectual, physical and/or mental health challenges, those who have suffered a trauma, and those at risk. As a non-profit organization, our mission is to empower people with physical, developmental, intellectual, and mental health challenges to enjoy lives of dignity and purpose. We are looking for a Case Manager QIDP - Home Based Services who exemplifies that mission, and who wants to make a difference in the lives of their patients. Are you the right fit? What will you be doing? Assists the individual and the Family by providing training to enable self-directed services Aids with budgeting and recruiting Personal Support Workers Assist with the implementation of the Person-Centered Service Plan. What will you bring to the table? A bachelor's degree in a human services field (required) Ability to meet qualifications as a QIDP Ability to attend and pass DHS-mandated QIDP training within six months of hire One year of experience working in the field of developmental disabilities What will we bring to the table? Tuition reimbursement Health, dental, and vision insurance Employer-paid life insurance plan Employer-paid short-term and long-term disability plan Holiday pay Paid time off Retirement plan Employer-paid critical illness plan What are the other requirements? Solicits and updates service agreements with all providers every fiscal year and as needed to reflect changes in rates and type of services Assists the family as needed with application for Medicaid benefits and providers referrals to other agencies so that the individual can receive services from a broad spectrum of areas Ensures providers are enrolled as Medicaid waiver providers and have completed necessary forms to be reimbursed The use of your personal vehicle or agency vehicles to transport clients If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud of.

$1,000 Sign on Bonus (On-site) The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager QIDP who demonstrates this mission and wants to work for an organization that makes a difference in the community. Be able to work Monday - Friday from 8am-4:30pm. What will you be doing? Responsible for the clinical case management of an assigned caseload of up to 20 clients within the I/DD Service Programs. The essential job responsibilities include developing and implementing individualized strategies that coordinate internal and external services to mitigate identified risks and maximize the client's progress toward selected outcomes and community inclusion. Responsible to complete and maintain documentation of services as well as monitor direct services provided to assigned caseload in accordance with DHS, HCBS, and CARF requirements. Participates in ongoing quality assurance measures which include but are not limited to: monthly accountability reporting, reporting observations of programs and services implementation, and client case record reviews. Serves as an advocate for and works to maintain rights and privacy of clients that are served. This position is expected to participate in direct service as needed. Serves as a role model; demonstrating the organization's core competencies while carrying out essential job responsibilities. Responsible for creating and maintaining a positive, professional, and safe environment for clients and staff to live, learn, and work. This position may have some work components that can be performed remotely. This position may work remotely as outlined in the Remote Work Acknowledgement for up to 20% of the work week with approval from the immediate supervisor. Maintain client case record in electronic record system (Cx360) per program procedures; reviews and updates annually or as needed to ensure accuracy of information. Schedule and lead service planning meetings annually and as needed per timelines established by licensure requirements. Develop and implement individualized strategies that coordinate internal and external services to mitigate identified risks and maximize the client's progress toward selected outcomes and community inclusion (Implementation Strategy) according to timelines established by licensure requirements; completes timely revisions and/or updates to the Strategy as needed. Coordinate Health Services based on individual client needs and licensure requirements. Schedules and attends client medical appointments, ensures appointments are kept when delegated, and ensures that appropriate documentation is complete and forwarded to the appropriate team members; maintains documentation of services provided in client case record. Coordinate Behavioral Intervention Services based on individual client needs and licensure requirements; obtains documentation of client and/or guardian consent to implement services. Monitor service delivery and client satisfaction with services; maintains documentation of services provided in client case record. Coordinate Community Day Services based on individual client needs and preferences. Monitor service delivery and client satisfaction with programming and offerings. Coordinate Behavioral Health Services based on individual client needs and licensure requirements. Schedules and attends Psychiatry appointments; ensures that appropriate documentation is complete and forwarded to appropriate team members. Maintains documentation of services provided in client case record. Coordinate Employment Services based on individual client needs and preferences. Monitor service delivery and client satisfaction with services. Complete and submit referrals for desired intra-agency services; serves as the point-of-contact to initiate new services and coordinates ongoing service delivery. Monitor service delivery, client satisfaction, and maintain applicable documentation of services provided in client case record. Consults with supervisor, department staff, stakeholders, and/or other providers to secure and coordinate any external services and programs provided to clients. Monitor service delivery, client satisfaction, and maintain contracts and documentation of services provided (as applicable) in client case record. Participate in the coordination of leisure and recreation activities for clients; ensures all applicable registration documents, consents, and payments are completed according to registration timelines for external recreation opportunities. Coordinate Specialized/External Transportation Services based on individual client needs and preferences; completes required application processes and registrations for services. Monitor service delivery, client satisfaction, and maintain documentation of services provided in client case record. Ensures applicable team members are informed of transportation services, schedules, and back-up strategies. Complete and submit requests for additional funding, services, and supports; collaborate with applicable departments, providers, and regulatory agencies to compile required documentation for submissions. Complete timely follow-up on submissions and communicate outcomes to applicable team members; maintain documentation of submissions and outcomes in client case record. Demonstrate a strong understanding of client rights and privacy under DHS, HCBS, and CARF standards; monitor services to ensure rights and privacy are protected and report any suspected or witnessed violations according to policies and procedures. Develop and implement strategies for necessary modifications and/or restrictions of rights according to licensure requirements; submit and present strategies and supporting documentation for review to Human Rights Committee quarterly or as indicated by review. Obtain and maintain required consent for implementation, monitor implementation and progress, and maintain documentation in client case record. Complete and score appropriate assessment tools with information and perspective from applicable team members annually and as needed per timelines established by licensure requirements. Receive and review client assessments and documentation including but not limited to: Health Risk Screenings, Nutrition Assessment, Functional Behavioral Assessment, Sexuality Assessment, etc. annually and as needed per timelines established by licensure requirements; complete follow-up with departments and providers to ensure required timelines are met. Provide results/scores of assessments to applicable departments and providers for service planning and delivery. Ensure relevant information is documented in the Implementation Strategy; maintain documentation in client case record. Review and analyze data and case notes completed by applicable team members monthly or as needed for assigned caseload; collaborate with applicable departments, team members, and supervisors to ensure problems or concerns are addressed immediately. Complete Monthly Progress Reviews to document progress toward outcomes and other pertinent updates per procedure; exercise clinical judgement and client input to advance client through objectives outlined in Implementation Strategy. Maintain documentation in client case record and provide copies of reports upon request for authorized support team members. Obtain signed consents and authorizations to exchange information and/or provide services from client and/or guardian (as applicable) annually and as needed according to licensure requirements. Maintain documentation in client case record. Perform oversight and monitoring of client financial status including but not limited to: earned income, unearned income, public entitlements, personal needs allowance, and bills. Report misuse or exploitation of client money and/or benefits to Clinical Director or designee according to policies and procedures. Ensure compliance with program guidelines and requirements of Social Security, Medicaid, and Public Aid to maintain benefit eligibility for assigned caseload; collaborate with applicable departments, team members, and supervisors to ensure problems or concerns are addressed immediately. Review, reconcile, and maintain client financial records in collaboration with Finance Department staff; includes but is not limited to: cash and/or debit card purchase tracking, receipts from purchases, bank account statements, unearned income awards, paystubs, bills, and bill payment receipts. Maintains documentation according to policies and procedures. Meet with assigned caseload to provide ongoing financial education (as appropriate), review income, and establish budgets for essential expenses (program fees, rent, utility bills, etc) and discretionary income spending at least monthly or as needed/defined in Implementation Strategy. Maintain documentation according to policies and procedures. For clients from assigned caseload residing in agency-controlled properties: fill in financial obligation information on Residency Agreement per procedure; review and sign Residency Agreement with client and/or guardian as applicable annually or as needed. Maintain documentation according to procedure. For clients from assigned caseload residing in affordable and/or subsidized housing: assist client and/or guardian as applicable to complete and submit applications, re-certifications, and/or lease renewals annually or as needed. Maintain documentation according to procedure. Complete client case record quality assurance reviews as assigned; provide feedback and documentation to assigned primary case manager and designated supervisor. Participate in obtaining input from customers (clients, families, guardians, other staff) and stakeholders on how to improve services through individual/group meetings; provide feedback to departments, team members, and supervisors using solutions-focused language and positive approaches. Compile and enter data on program outcome measures and assist clients from assigned caseload to complete client satisfaction surveys according to CARF standards and timelines. Conduct at least 2 unannounced site visits to program locations serving assigned caseload per month; receive and provide feedback to departments, team members, and supervisors using solutions-focused language and positive approaches. Maintain/submit documentation per procedure. Conduct at least 1 scheduled site visit to a program location serving assigned caseload per week; receive and provide feedback to departments, team members, and supervisors using solutions-focused language and positive approaches. Maintain/submit documentation per procedure. Provide direct feedback and training using positive approaches to staff during visits to assure client programming, documentation, safety, rights and confidentiality standards per agency, state, and federal regulations are being met during service delivery. Report problems or concerns observed regarding physical environment, clients, and/or staff to site/program Manager and Clinical Director to ensure they are addressed immediately. Provide any performance and discipline feedback regarding staff to program Manager. Participate in regular staff meetings at program locations using solutions-focused language and positive approaches; reviews meeting topics with all staff not in attendance at the meetings for assigned caseload. Provide staff training on client plans and strategies annually, upon revisions to strategies, when a knowledge gap is identified, and as requested by program management; maintain documentation per procedure and provide records to program management. Assure clinical case management work performed is compliant with all rules, regulations and standards established per agency, state, and federal requirements. Review and reference agency policies, procedures, and forms frequently while performing essential job responsibilities; stay apprised of and implement updated policies and procedures communicated by agency leadership. Participate in client referral and admissions processes using solutions-focused language and positive approaches. Participate in providing direct service to clients as assigned in order to meet client and program needs; this includes cross training and coverage in other programs to ensure the agency's continued success. Physically assist clients in situations including, but not limited to: getting in and out of van, bathtub, shower, or bed as stated in client strategies. Provide transportation for clients in personal or agency vehicle for work, shopping, appointments, social events, etc. Obtain medication administration authorization at a minimum of one (1) location, other clients as assigned. Maintain medication administration authorization by performing medication administration tasks (medication passes), attending annual training, following all policies and procedures, and minimizing preventable medication errors. Lead by example in implementing Home and Community Based Settings Rules and applying principles to client, family, and stakeholder interactions. Consult with Clinical Director regarding any proposed changes in programs, procedures, or schedules for approvals as required prior to implementing changes. Attend and participate in region, department, division, and agency scheduled meetings, events, and trainings using solutions-focused language and positive approaches. Notify immediate supervisor of identified schedule conflicts as soon as possible; collaboration with supervisor and other departments to resolve attendance conflicts is required. Exercise sound judgement in recognizing and responding to emergency situations involving clients, staff, and/or the physical environment/location; take appropriate action according to agency policies and procedures including completing required incident reporting or documentation. What will we provide Full Time employees. Benefits_Summary.pdf $1000 sign on bonus for full-time 21 Days of Paid Time Off plus 10 Paid Holidays Paid training Tuition reimbursement Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance 401K with a 3.5% company contribution after one year. Qualifications Education: Bachelor's Degree in Human Services required Experience: At least one year of experience working directly with individuals with developmental disabilities. required One year experience as QIDP or QMHP preferred. Physical Climb stairs daily No medical restrictions which would prohibit implementation of a lift/transfer or implementation of behavioral programs. Push, pull, reach, stoop/bend over and use step stool daily Perform daily housekeeping tasks and assist clients in independent living skills. Physically assist clients in situations including, but not limited to: getting in and out of van, bathtub, shower, or bed regularly Implement behavior support strategies and respond to emergency behavioral issues. Requires significant walking and standing on a daily basis. Equipment: Computer and software including Microsoft Word, Outlook, Excel, and Teams; Zoom platform and application; Internet browser and Microsoft SharePoint platform. Household appliances including stove, microwave, washer/dryer, dishwasher, and countertop appliances such as microwaves. Alarm Systems for monitoring fire, weather, security, etc. Telephone and voicemail. Office Equipment including printer/scanner, copy machine, calculator, shredder, etc. Adaptive equipment as defined in individual strategies including Hoyer lift and accessories, shower chairs or benches, walkers, wheelchairs, etc. Agency vehicles with and without wheelchair lifts. Additional Requirements: Minimum age requirement: 21 years Must be able to lift or move up to 50 pounds to assist in two-person lift or with use of adaptive equipment. Pass S-TOFHLA literacy test. Must complete required DSP and Medication Administration Training, including, CPR, First Aid, Infection Control, OIG Rule 50, and CPI. Must maintain medication administration authorization by following all policies and procedures. Individual must have and maintain a valid Illinois driver's license. The use of a personal automobile and the minimum amount of automobile liability insurance as defined in the Association's personnel policy is required. Must transport clients in personal automobile when necessary. Must have access to a personal cell phone with ability to utilize downloaded applications for secure messaging. Complete agency required QIDP training within six months of hire. Respond to client medical/behavioral as well as facility concerns during evening, weekend, overnight, and holiday hours. Evenings, weekends, and holiday hours required per client and program need Attendance at after-hours programmatic functions required.

* $500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month. Flexible schedule or work from home available after training period. The Case Manager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures. ESSENTIAL FUNCTIONS: * Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings. * Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests * Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits. * Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed. * Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements. * Maintains and monitors the confidentiality of client records and administrative files. * Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements. * Works with court and court officials to write and update client reports. Testifies in court when required. * Domestic U.S. travel may be required. * Other duties as assigned BASIC QUALIFICATIONS: * Bachelor's Degree from accredited college or university required * Proficiency with Microsoft Office (Word, Outlook and Excel) preferred. * Effective verbal and written communication skills required and apply problem solving techniques to complex issues. * Strong organizational and clerical skills required. * Demonstrate ability to complete pre-service and other training programs as required. * Valid driver's license is required. KNOWLEDGE, SKILLS, ABILITIES * Plan, organize and assign the work of others * Apply policies, procedures, and best practices * Perform computer data entry * Clearly communicate concepts and instructions * Coordinate efforts with other staff and divisions * Create and maintain accurate records and reports * Work within a team structure * Define problems, collect and analyze data, and determine valid solutions * Recognize and meet needs of customer/end user * Maintain focus and perform required duties while interacting with disagreeable customers/end users * Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position Benefits Include: Medical Dental Vision 401K Short Term Disability Long Term Disability Basic Life

*$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month. Flexible schedule or work from home available after training period. The Case Manager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures. ESSENTIAL FUNCTIONS: Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings. Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits. Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed. Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements. Maintains and monitors the confidentiality of client records and administrative files. Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements. Works with court and court officials to write and update client reports. Testifies in court when required. Domestic U.S. travel may be required. Other duties as assigned BASIC QUALIFICATIONS: Bachelor's Degree from accredited college or university required Proficiency with Microsoft Office (Word, Outlook and Excel) preferred. Effective verbal and written communication skills required and apply problem solving techniques to complex issues. Strong organizational and clerical skills required. Demonstrate ability to complete pre-service and other training programs as required. Valid driver's license is required. KNOWLEDGE, SKILLS, ABILITIES Plan, organize and assign the work of others Apply policies, procedures, and best practices Perform computer data entry Clearly communicate concepts and instructions Coordinate efforts with other staff and divisions Create and maintain accurate records and reports Work within a team structure Define problems, collect and analyze data, and determine valid solutions Recognize and meet needs of customer/end user Maintain focus and perform required duties while interacting with disagreeable customers/end users Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position Benefits Include: Medical Dental Vision 401K Short Term Disability Long Term Disability Basic Life

*$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month. Flexible schedule or work from home available after training period. The Case Manager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures. ESSENTIAL FUNCTIONS: Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings. Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits. Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed. Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements. Maintains and monitors the confidentiality of client records and administrative files. Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements. Works with court and court officials to write and update client reports. Testifies in court when required. Domestic U.S. travel may be required. Other duties as assigned BASIC QUALIFICATIONS: Bachelor's Degree from accredited college or university required Proficiency with Microsoft Office (Word, Outlook and Excel) preferred. Effective verbal and written communication skills required and apply problem solving techniques to complex issues. Strong organizational and clerical skills required. Demonstrate ability to complete pre-service and other training programs as required. Valid driver's license is required. KNOWLEDGE, SKILLS, ABILITIES Plan, organize and assign the work of others Apply policies, procedures, and best practices Perform computer data entry Clearly communicate concepts and instructions Coordinate efforts with other staff and divisions Create and maintain accurate records and reports Work within a team structure Define problems, collect and analyze data, and determine valid solutions Recognize and meet needs of customer/end user Maintain focus and perform required duties while interacting with disagreeable customers/end users Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position Benefits Include: Medical Dental Vision 401K Short Term Disability Long Term Disability Basic Life

This job assures that members with complex medical and/or psychosocial needs have access to high quality, cost-effective health care. Assists in the holistic assessment, planning, arranging, coordinating, monitoring, evaluation of outcomes and activities necessary to facilitate member access to healthcare services. Advocates for the most appropriate care plan using sound clinical judgment; accurate planning, and collaboration with internal and/or external customers and contacts. Follows established regulatory guidelines, policies, and procedures in relation to member interventions and documentation of activities related to the member's care and progress across the continuum of care. Facilitates and/or participates in interdisciplinary and/or interagency meetings, when necessary, to facilitate coordination of services/resources for members. **ESSENTIAL RESPONSIBILITIES** + Communicate effectively while performing customer telephonic interviewing and communication with external contacts. + Communicate effectively while interacting with Case Management Specialists, Management Team, Physician Advisors and other interdepartmental contacts. + Maintain knowledge of Medical Terminology and Medical Diagnostic Categories/Disease States + Educate members to enhance member understanding of illness/disease impact and to positively impact member care plan adherence, pharmacy regimen maintenance, and health outcomes. + Collaborate with Primary Care Physicians, Medical Specialists, Home Health and other ancillary healthcare providers with the goal being to coordinate member care. + Collect member medical information from a variety of sources including providers and internal records and use appropriate clinical judgment, consultation with internal Physician Advisors and other internal cross-departmental consultation to determine unmet member needs. + Work primarily independently to identify, define, and resolve a myriad of problem types experienced by the member. + Develop an individualized plan of care designed to meet the specific needs of each member. + Anticipate the needs of members by continually assessing and monitoring the member's progress toward goals, care plan status, and re-adjust goals when indicated. + Maintain a working knowledge of available resources for addressing identified member needs and to facilitate proactive and efficient provision of services. + Be knowledgeable of and consider benefit design and cost benefit analysis when planning a course of intervention to develop a realistic plan of care. + Communicate and collaborate with other payers (when applicable) to create a collaborative approach to care management and benefit coordination. + Maintain a working knowledge of available community resources available to assist members. + Coordinate with community organizations/agencies for the purpose of identifying additional resources for which the MCO is not responsible. + Work within a Team Environment. + Attend and participate in required meetings, including staff meetings, internal Rounds, and other in-services to enhance professional knowledge and competency for overall management of members. + Participate in departmental and/or organizational work and quality initiative teams. + Case collaborates with peers, Case Management Specialists, Management Team, Physician Advisors and other interdepartmental contacts. + Participate in interagency and/or interdisciplinary team meetings when necessary to facilitate coordination of member care and resources. + Foster effective work relationships through conflict resolution and constructive feedback skills. + Attend internal and external continuing education forums annually to enhance overall clinical skills and maintain professional licensure, if applicable. + Educate health team colleagues of the role and responsibility of Case Management and the unique needs of the populations served to foster constructive and collaborative solutions to meet member needs. + Other duties as assigned or requested. **QUALIFICATIONS** **Minimum** + Bachelor's degree in nursing or RN certification in lieu of bachelor's degree or Master's degree in Social Work, Counseling, Education, or related field and 3 years' experience in Acute or Managed Care/ experience with Medicaid or Medicare populations. OR + Bachelor's degree in Social Work with five years' experience in Acute or Managed Care/ experience with Medicaid or Medicare populations **Preferred** + Experience working with high-risk pregnant women OR experience working with chronic condition adult populations OR experience with pediatrics + 3 years of experience in working in Acute Care/Managed Care/Medicaid and Medicare populations. + Bilingual English/Spanish language skills. + Case Management Certification **LICENSES AND CERTIFICATIONS** **Required** + Licensed Social Worker (LSW)-Non-Specific - State **(OR)** Licensed Professional Counselor (LPC) - Non-Specific State ( **OR** ) Licensed Bachelors Social Worker (LBSW) **(OR)** Licensed Clinical Social Worker (LCSW) - Non-Specific **(OR)** Licensed Master Social Worker (LMSW) Non-Specific **(OR)** Licensed Graduate Social Worker **(** LGSW) **(OR)** Licensed Certified Social Worker (LCSW). Incumbents in the role prior to 1/1/25 who are not currently licensed must obtain licensure by 6/30/2026. **(OR)** Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). **Preferred** + None **Skills** + None **SCOPE OF RESPONSIBILITY** Does this role supervise/manage other employees? No **WORK ENVIRONMENT** Is Travel Required? No **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $57,700.00 **Pay Range Maximum:** $107,800.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J274508

At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. Key Responsibilities Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. Execute customer retention strategies to maintain and grow existing accounts. Build and maintain value-based relationships with current customers, driving increased utilization of products and services. Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. Accurately document customer interactions, updates, and value-based activities in the CRM. Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. Maintain assigned company equipment and assets. Submit required reports and documentation accurately and on time. Meet or exceed assigned performance goals. Support meetings, conferences, and trade shows as needed. Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. Maintain a primary focus on case management. Required Qualifications Bachelor's degree required. Minimum of three years of account management or customer-facing experience. Strong problem-solving and decision-making skills. Understanding of clinic-based business practices. Ability to learn proprietary software. Excellent written and verbal communication skills. Strong organizational, interpersonal, and collaboration skills. Valid driver's license and reliable transportation. Successful completion of pre-employment requirements. Preferred Qualifications Experience in pharma, medical device, or diagnostics. Oncology experience. Physical Demands Ability to sit or stand for extended periods. Ability to lift routine office materials. Additional Information Periodic travel required, including possible evenings, weekends, or holidays. Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Case Manager- Full Time 80Hrs/Pp (Bronson Methodist Hospital) Responsible for moving patients from admission through discharge without disruption to their care through the process of assessment, planning, implementation, coordination monitoring and evaluation of patient caseload. Ensures appropriate care is based on patient needs and the hospital's capabilities. Serves as an advanced clinical resource to patients, families, and staff in the delivery of care to all patients. Works collaboratively with the interdisciplinary team to provide a continuum of comprehensive cost-effective care. Monitors outcomes as a process of continuous improvement. Employees providing direct patient care must demonstrate competencies specific to the population served. * Beginning March 31, 2014 forward all new hires will possess BSN upon hire; Master's degree strongly preferred. * Minimum of 3 years of experience in an acute care hospital setting * Licensed Registered Nurse in good standing with the State of Michigan * Case Management Certification preferred * Ability to utilize word processing, spreadsheet, keyboard skills, presentation programs, and other software relevant to the job. * Ability to handle multiple priorities in a stressful environment • Communicates effectively and efficiently with all levels of healthcare providers both verbally and written * Ability to communicate in a manner that patients and family find understandable, collaborative and supportive * Demonstrates diverse critical global thinking, decision making and problem solving abilities * Effectively communicates, negotiates, influences, uses sound judgment and follows up on situations/issues in a timely, appropriate manner * Demonstrates ability to assess, prioritize, plan, organize, monitor and evaluate patient needs and skill level * Ability to correctly prioritize multiple demands in a stressful situation * Anticipates patient's needs and works to quickly resolve * Works independently, self-motivated * Utilizes effective negotiation and conflict resolution skills * Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Ensures early assessment and identification of patients at risk for post hospitalization care and services. Performs further assessment/interview with patient and/or family, relevant health records, and psychosocial aspects of care needs when indicated. Initiates development and facilitates ongoing review and revision of patient transition care plans with the care coordination team members. * Manages and monitors patient progress and documents according to procedure * Provides ongoing assessment and keeps in contact with patients as they are receiving their care. Rounds daily on all assigned patients * Identifies readmissions, reasons for readmission, and interventions needed prevent further readmissions and communicates plan to multidisciplinary team. * Works cooperatively with the health care team and takes responsibility for ensuring smooth, efficient transition of care between services. * Drives multidisciplinary team rounds. * Documents clear and specific transitional planning reflective of meeting the patient's level of care need and choices. * Enacts transitional plan that effectively moves the patient along the care continuum. Effectively works with the community to identify and allocate post discharge needs. Evaluates patient need for hospital and extended care resources (Medical Social Work, Pastoral Care, rehabilitation care, long term care, home health care, and community resources) and when appropriate, makes referrals * Acts as a liaison between patients, physicians, ancillary and community services throughout the entire patient experience from diagnosis to post-discharge to ensure effective healthcare management and delivery of transitional services. * Develops, implements, coordinates and communicates the plan of care encompassing acute phase through transition out of acute care. * Builds and maintains strong collegial relationships with physicians, nursing team and leaders to provide quality of care. * Coordinates care using Pathways or Plan of Care and takes responsibility in the ongoing development and revision of Pathways and Plan of Care. * Participates actively in assigned groups and committees. * Ensures appropriate use of community and outpatient resources to adequately support care needs after discharge * Manages and coordinates appropriate discharge plans to ensure LOS appropriate for care needs this includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. * Evaluates outcomes related to the Case Management process including LOS, Readmission reports, patient satisfaction and financial variances related to case management participation in the patients care. Reports pertinent variances. Translates outcomes to principles of healthcare reimbursement * Tracks and trends all outlier LOS data to reduce outlier LOS BLH & BSH Specific: House Manager duties include: * Coordinating and overseeing hospital operations - provides clinical and administrative direction in absence of Unit Leaders. * Resolving crises and conflicts. Provides analysis, assessment, and intervention for problems requiring immediate attention. Informs department managers and directors of problems and resolutions. * Investigates problems and complaints from patients, visitors, physicians, and staff. Implements appropriate action and follow-up. * Initial contact for atypical events. Conducts initial assessment of event. Initiates appropriate action, ensuring stabilization of patient. Ensures notification of risk management, CSI, and department manager/director. * Assesses safety concerns and takes action as appropriate. * Coordinates admissions/transfers/patient placement. * Monitors hospital capacity and works with Staffing Office to ensure appropriate staff placement. * Conducts regular rounds of all Hospital Departments/Units. * Maintains utilization review * Monitors infection control data * Leads Safety Check-In meetings on weekends and holidays * Answers calls for Employee Incident Hot Line after hours, on weekends, and holidays. Provides initial triage and directs employee to ER as appropriate. Documents all calls on the Employee injury & Illness Incident Report. Collaborates with ER physician to initiate prophylactic treatment of employees in the event of exposure to communicable diseases. * Participates in After-Care duties when required BBC Specific: * Work with multidisciplinary team and providers to create standard care plan on patients. Review care plan and/or behavioral contract with patient as needed. * Assess eligibility of uninsured and underinsured patients for federal, state and community programs to assist funding of medical care. Assist patient with processing paperwork and collaborate with Patient Financial Counselors as needed. * Function as a liaison to community programs, participate in community meetings and maintain a network of appropriate contacts to identify potential resources for meeting patient's needs Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 2450 Case Management/Medical Social Work (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Case Manager - Full Time 80Hrs/Pp - TCU (Bronson Methodist Hospital) Responsible for moving patients from admission through discharge without disruption to their care through the process of assessment, planning, implementation, coordination monitoring and evaluation of patient caseload. Ensures appropriate care is based on patient needs and the hospital's capabilities. Serves as an advanced clinical resource to patients, families, and staff in the delivery of care to all patients. Works collaboratively with the interdisciplinary team to provide a continuum of comprehensive cost-effective care. Monitors outcomes as a process of continuous improvement. Employees providing direct patient care must demonstrate competencies specific to the population served. * Beginning March 31, 2014 forward all new hires will possess BSN upon hire; Master's degree strongly preferred. * Minimum of 3 years of experience in an acute care hospital setting * Licensed Registered Nurse in good standing with the State of Michigan * Case Management Certification preferred * Ability to utilize word processing, spreadsheet, keyboard skills, presentation programs, and other software relevant to the job. * Ability to handle multiple priorities in a stressful environment • Communicates effectively and efficiently with all levels of healthcare providers both verbally and written * Ability to communicate in a manner that patients and family find understandable, collaborative and supportive * Demonstrates diverse critical global thinking, decision making and problem solving abilities * Effectively communicates, negotiates, influences, uses sound judgment and follows up on situations/issues in a timely, appropriate manner * Demonstrates ability to assess, prioritize, plan, organize, monitor and evaluate patient needs and skill level * Ability to correctly prioritize multiple demands in a stressful situation * Anticipates patient's needs and works to quickly resolve * Works independently, self-motivated * Utilizes effective negotiation and conflict resolution skills * Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Ensures early assessment and identification of patients at risk for post hospitalization care and services. Performs further assessment/interview with patient and/or family, relevant health records, and psychosocial aspects of care needs when indicated. Initiates development and facilitates ongoing review and revision of patient transition care plans with the care coordination team members. * Manages and monitors patient progress and documents according to procedure * Provides ongoing assessment and keeps in contact with patients as they are receiving their care. Rounds daily on all assigned patients * Identifies readmissions, reasons for readmission, and interventions needed prevent further readmissions and communicates plan to multidisciplinary team. * Works cooperatively with the health care team and takes responsibility for ensuring smooth, efficient transition of care between services. * Drives multidisciplinary team rounds. * Documents clear and specific transitional planning reflective of meeting the patient's level of care need and choices. * Enacts transitional plan that effectively moves the patient along the care continuum. Effectively works with the community to identify and allocate post discharge needs. Evaluates patient need for hospital and extended care resources (Medical Social Work, Pastoral Care, rehabilitation care, long term care, home health care, and community resources) and when appropriate, makes referrals * Acts as a liaison between patients, physicians, ancillary and community services throughout the entire patient experience from diagnosis to post-discharge to ensure effective healthcare management and delivery of transitional services. * Develops, implements, coordinates and communicates the plan of care encompassing acute phase through transition out of acute care. * Builds and maintains strong collegial relationships with physicians, nursing team and leaders to provide quality of care. * Coordinates care using Pathways or Plan of Care and takes responsibility in the ongoing development and revision of Pathways and Plan of Care. * Participates actively in assigned groups and committees. * Ensures appropriate use of community and outpatient resources to adequately support care needs after discharge * Manages and coordinates appropriate discharge plans to ensure LOS appropriate for care needs this includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. * Evaluates outcomes related to the Case Management process including LOS, Readmission reports, patient satisfaction and financial variances related to case management participation in the patients care. Reports pertinent variances. Translates outcomes to principles of healthcare reimbursement * Tracks and trends all outlier LOS data to reduce outlier LOS BLH & BSH Specific: House Manager duties include: * Coordinating and overseeing hospital operations - provides clinical and administrative direction in absence of Unit Leaders. * Resolving crises and conflicts. Provides analysis, assessment, and intervention for problems requiring immediate attention. Informs department managers and directors of problems and resolutions. * Investigates problems and complaints from patients, visitors, physicians, and staff. Implements appropriate action and follow-up. * Initial contact for atypical events. Conducts initial assessment of event. Initiates appropriate action, ensuring stabilization of patient. Ensures notification of risk management, CSI, and department manager/director. * Assesses safety concerns and takes action as appropriate. * Coordinates admissions/transfers/patient placement. * Monitors hospital capacity and works with Staffing Office to ensure appropriate staff placement. * Conducts regular rounds of all Hospital Departments/Units. * Maintains utilization review * Monitors infection control data * Leads Safety Check-In meetings on weekends and holidays * Answers calls for Employee Incident Hot Line after hours, on weekends, and holidays. Provides initial triage and directs employee to ER as appropriate. Documents all calls on the Employee injury & Illness Incident Report. Collaborates with ER physician to initiate prophylactic treatment of employees in the event of exposure to communicable diseases. * Participates in After-Care duties when required BBC Specific: * Work with multidisciplinary team and providers to create standard care plan on patients. Review care plan and/or behavioral contract with patient as needed. * Assess eligibility of uninsured and underinsured patients for federal, state and community programs to assist funding of medical care. Assist patient with processing paperwork and collaborate with Patient Financial Counselors as needed. * Function as a liaison to community programs, participate in community meetings and maintain a network of appropriate contacts to identify potential resources for meeting patient's needs Shift 10 Hour Day Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 2450 Case Management/Medical Social Work (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Case Manager- PEDS/NICU Shared - Part Time 64Hrs/Pp, Benefit Eligible (BMH) Responsible for moving patients from admission through discharge without disruption to their care through the process of assessment, planning, implementation, coordination monitoring and evaluation of patient caseload. Ensures appropriate care is based on patient needs and the hospital's capabilities. Serves as an advanced clinical resource to patients, families, and staff in the delivery of care to all patients. Works collaboratively with the interdisciplinary team to provide a continuum of comprehensive cost-effective care. Monitors outcomes as a process of continuous improvement. Employees providing direct patient care must demonstrate competencies specific to the population served. * Beginning March 31, 2014 forward all new hires will possess BSN upon hire * Master's degree preferred * 3 years of experience in an acute care hospital setting required * Licensed Registered Nurse in good standing with the State of Michigan * Case Management Certification preferred * Ability to utilize word processing, spreadsheet, keyboard skills, presentation programs, and other software relevant to the job. * Ability to handle multiple priorities in a stressful environment * Communicates effectively and efficiently with all levels of healthcare providers both verbally and written * Ability to communicate in a manner that patients and family find understandable, collaborative and supportive * Demonstrates a broad range of critical global thinking, decision making and problem solving abilities * Effectively communicates, negotiates, influences, uses sound judgment and follows up on situations/issues in a timely, appropriate manner * Demonstrates ability to assess, prioritize, plan, organize, monitor and evaluate patient needs and skill level * Ability to correctly prioritize multiple demands in a stressful situation * Anticipates patient's needs and works to quickly resolve * Works independently, self-motivated * Utilizes effective negotiation and conflict resolution skills * Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Ensures early assessment and identification of patients at risk for post hospitalization care and services. Performs further assessment/interview with patient and/or family, relevant health records, and psychosocial aspects of care needs when indicated. Initiates development and facilitates ongoing review and revision of patient transition care plans with the care coordination team members. * Manages and monitors patient progress and documents according to procedure * Provides ongoing assessment and keeps in contact with patients as they are receiving their care. Rounds daily on all assigned patients * Identifies readmissions, reasons for readmission, and interventions needed prevent further readmissions and communicates plan to multidisciplinary team. * Works cooperatively with the health care team and takes responsibility for ensuring smooth, efficient transition of care between services. * Drives multidisciplinary team rounds. * Documents clear and specific transitional planning reflective of meeting the patient's level of care need and choices. * Enacts transitional plan that effectively moves the patient along the care continuum. Effectively works with the community to identify and allocate post discharge needs. Evaluates patient need for hospital and extended care resources (Medical Social Work, Pastoral Care, rehabilitation care, long term care, home health care, and community resources) and when appropriate, makes referrals * Acts as a liaison between patients, physicians, ancillary and community services throughout the entire patient experience from diagnosis to post-discharge to ensure effective healthcare management and delivery of transitional services. * Develops, implements, coordinates and communicates the plan of care encompassing acute phase through transition out of acute care. * Builds and maintains strong collegial relationships with physicians, nursing team and leaders to provide quality of care. * Coordinates care using Pathways or Plan of Care and takes responsibility in the ongoing development and revision of Pathways and Plan of Care. * Participates actively in assigned groups and committees. * Ensures appropriate use of community and outpatient resources to adequately support care needs after discharge * Manages and coordinates appropriate discharge plans to ensure LOS appropriate for care needs this includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. * Evaluates outcomes related to the Case Management process including LOS, Readmission reports, patient satisfaction and financial variances related to case management participation in the patients care. Reports pertinent variances. Translates outcomes to principles of healthcare reimbursement * Tracks and trends all outlier LOS data to reduce outlier LOS BLH & BSH Specific: House Manager duties include: * Coordinating and overseeing hospital operations - provides clinical and administrative direction in absence of Unit Leaders. * Resolving crises and conflicts. Provides analysis, assessment, and intervention for problems requiring immediate attention. Informs department managers and directors of problems and resolutions. * Investigates problems and complaints from patients, visitors, physicians, and staff. Implements appropriate action and follow-up. * Initial contact for atypical events. Conducts initial assessment of event. Initiates appropriate action, ensuring stabilization of patient. Ensures notification of risk management, CSI, and department manager/director. * Assesses safety concerns and takes action as appropriate. * Coordinates admissions/transfers/patient placement. * Monitors hospital capacity and works with Staffing Office to ensure appropriate staff placement. * Conducts regular rounds of all Hospital Departments/Units. * Maintains utilization review * Monitors infection control data * Leads Safety Check-In meetings on weekends and holidays * Answers calls for Employee Incident Hot Line after hours, on weekends, and holidays. Provides initial triage and directs employee to ER as appropriate. Documents all calls on the Employee injury & Illness Incident Report. Collaborates with ER physician to initiate prophylactic treatment of employees in the event of exposure to communicable diseases. * Participates in After-Care duties when required BBC Specific: * Work with multidisciplinary team and providers to create standard care plan on patients. Review care plan and/or behavioral contract with patient as needed. * Assess eligibility of uninsured and underinsured patients for federal, state and community programs to assist funding of medical care. Assist patient with processing paperwork and collaborate with Patient Financial Counselors as needed. * Function as a liaison to community programs, participate in community meetings and maintain a network of appropriate contacts to identify potential resources for meeting patient's needs Shift First Shift Time Type Part time Scheduled Weekly Hours 32 Cost Center 2450 Case Management/Medical Social Work (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Case Manager-PRN - Bronson Methodist Hospital Responsible for moving patients from admission through discharge without disruption to their care through the process of assessment, planning, implementation, coordination monitoring and evaluation of patient caseload. Ensures appropriate care is based on patient needs and the hospital's capabilities. Serves as an advanced clinical resource to patients, families, and staff in the delivery of care to all patients. Works collaboratively with the interdisciplinary team to provide a continuum of comprehensive cost-effective care. Monitors outcomes as a process of continuous improvement. Employees providing direct patient care must demonstrate competencies specific to the population served. * Beginning March 31, 2014 forward all new hires will possess BSN upon hire * Master's degree preferred * 3 years of experience in an acute care hospital setting required * Licensed Registered Nurse in good standing with the State of Michigan * Case Management Certification preferred * Ability to utilize word processing, spreadsheet, keyboard skills, presentation programs, and other software relevant to the job. * Ability to handle multiple priorities in a stressful environment * Communicates effectively and efficiently with all levels of healthcare providers both verbally and written * Ability to communicate in a manner that patients and family find understandable, collaborative and supportive * Demonstrates diverse critical global thinking, decision making and problem solving abilities * Effectively communicates, negotiates, influences, uses sound judgment and follows up on situations/issues in a timely, appropriate manner * Demonstrates ability to assess, prioritize, plan, organize, monitor and evaluate patient needs and skill level * Ability to correctly prioritize multiple demands in a stressful situation * Anticipates patient's needs and works to quickly resolve * Works independently, self-motivated * Utilizes effective negotiation and conflict resolution skills * Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Ensures early assessment and identification of patients at risk for post hospitalization care and services. Performs further assessment/interview with patient and/or family, relevant health records, and psychosocial aspects of care needs when indicated. Initiates development and facilitates ongoing review and revision of patient transition care plans with the care coordination team members. * Manages and monitors patient progress and documents according to procedure * Provides ongoing assessment and keeps in contact with patients as they are receiving their care. Rounds daily on all assigned patients * Identifies readmissions, reasons for readmission, and interventions needed prevent further readmissions and communicates plan to multidisciplinary team. * Works cooperatively with the health care team and takes responsibility for ensuring smooth, efficient transition of care between services. * Drives multidisciplinary team rounds. * Documents clear and specific transitional planning reflective of meeting the patient's level of care need and choices. * Enacts transitional plan that effectively moves the patient along the care continuum. Effectively works with the community to identify and allocate post discharge needs. Evaluates patient need for hospital and extended care resources (Medical Social Work, Pastoral Care, rehabilitation care, long term care, home health care, and community resources) and when appropriate, makes referrals * Acts as a liaison between patients, physicians, ancillary and community services throughout the entire patient experience from diagnosis to post-discharge to ensure effective healthcare management and delivery of transitional services. * Develops, implements, coordinates and communicates the plan of care encompassing acute phase through transition out of acute care. * Builds and maintains strong collegial relationships with physicians, nursing team and leaders to provide quality of care. * Coordinates care using Pathways or Plan of Care and takes responsibility in the ongoing development and revision of Pathways and Plan of Care. * Participates actively in assigned groups and committees. * Ensures appropriate use of community and outpatient resources to adequately support care needs after discharge * Manages and coordinates appropriate discharge plans to ensure LOS appropriate for care needs this includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. * Evaluates outcomes related to the Case Management process including LOS, Readmission reports, patient satisfaction and financial variances related to case management participation in the patients care. Reports pertinent variances. Translates outcomes to principles of healthcare reimbursement * Tracks and trends all outlier LOS data to reduce outlier LOS BLH & BSH Specific: House Manager duties include: * Coordinating and overseeing hospital operations - provides clinical and administrative direction in absence of Unit Leaders. * Resolving crises and conflicts. Provides analysis, assessment, and intervention for problems requiring immediate attention. Informs department managers and directors of problems and resolutions. * Investigates problems and complaints from patients, visitors, physicians, and staff. Implements appropriate action and follow-up. * Initial contact for atypical events. Conducts initial assessment of event. Initiates appropriate action, ensuring stabilization of patient. Ensures notification of risk management, CSI, and department manager/director. * Assesses safety concerns and takes action as appropriate. * Coordinates admissions/transfers/patient placement. * Monitors hospital capacity and works with Staffing Office to ensure appropriate staff placement. * Conducts regular rounds of all Hospital Departments/Units. * Maintains utilization review * Monitors infection control data * Leads Safety Check-In meetings on weekends and holidays * Answers calls for Employee Incident Hot Line after hours, on weekends, and holidays. Provides initial triage and directs employee to ER as appropriate. Documents all calls on the Employee injury & Illness Incident Report. Collaborates with ER physician to initiate prophylactic treatment of employees in the event of exposure to communicable diseases. * Participates in After-Care duties when required BBC Specific: * Work with multidisciplinary team and providers to create standard care plan on patients. Review care plan and/or behavioral contract with patient as needed. * Assess eligibility of uninsured and underinsured patients for federal, state and community programs to assist funding of medical care. Assist patient with processing paperwork and collaborate with Patient Financial Counselors as needed. * Function as a liaison to community programs, participate in community meetings and maintain a network of appropriate contacts to identify potential resources for meeting patient's needs Shift First Shift Time Type Part time Scheduled Weekly Hours 10 Cost Center 2450 Case Management/Medical Social Work (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Case Manager (Multiple Openings) - Part Time 48 Hrs/Pp, Benefit Eligible - Bronson Battle Creek Responsible for moving patients from admission through discharge without disruption to their care through the process of assessment, planning, implementation, coordination monitoring and evaluation of patient caseload. Ensures appropriate care is based on patient needs and the hospital's capabilities. Serves as an advanced clinical resource to patients, families, and staff in the delivery of care to all patients. Works collaboratively with the interdisciplinary team to provide a continuum of comprehensive cost-effective care. Monitors outcomes as a process of continuous improvement. Employees providing direct patient care must demonstrate competencies specific to the population served. * Beginning March 31, 2014 forward all new hires will possess BSN upon hire * Master's degree preferred * 3 years of experience in an acute care hospital setting required * Licensed Registered Nurse in good standing with the State of Michigan * Case Management Certification preferred * Ability to utilize word processing, spreadsheet, keyboard skills, presentation programs, and other software relevant to the job. * Ability to handle multiple priorities in a stressful environment * Communicates effectively and efficiently with all levels of healthcare providers both verbally and written * Ability to communicate in a manner that patients and family find understandable, collaborative and supportive * Demonstrates diverse critical global thinking, decision making and problem solving abilities * Effectively communicates, negotiates, influences, uses sound judgment and follows up on situations/issues in a timely, appropriate manner * Demonstrates ability to assess, prioritize, plan, organize, monitor and evaluate patient needs and skill level * Ability to correctly prioritize multiple demands in a stressful situation * Anticipates patient's needs and works to quickly resolve * Works independently, self-motivated * Utilizes effective negotiation and conflict resolution skills * Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Ensures early assessment and identification of patients at risk for post hospitalization care and services. Performs further assessment/interview with patient and/or family, relevant health records, and psychosocial aspects of care needs when indicated. Initiates development and facilitates ongoing review and revision of patient transition care plans with the care coordination team members. * Manages and monitors patient progress and documents according to procedure * Provides ongoing assessment and keeps in contact with patients as they are receiving their care. Rounds daily on all assigned patients * Identifies readmissions, reasons for readmission, and interventions needed prevent further readmissions and communicates plan to multidisciplinary team. * Works cooperatively with the health care team and takes responsibility for ensuring smooth, efficient transition of care between services. * Drives multidisciplinary team rounds. * Documents clear and specific transitional planning reflective of meeting the patient's level of care need and choices. * Enacts transitional plan that effectively moves the patient along the care continuum. Effectively works with the community to identify and allocate post discharge needs. Evaluates patient need for hospital and extended care resources (Medical Social Work, Pastoral Care, rehabilitation care, long term care, home health care, and community resources) and when appropriate, makes referrals * Acts as a liaison between patients, physicians, ancillary and community services throughout the entire patient experience from diagnosis to post-discharge to ensure effective healthcare management and delivery of transitional services. * Develops, implements, coordinates and communicates the plan of care encompassing acute phase through transition out of acute care. * Builds and maintains strong collegial relationships with physicians, nursing team and leaders to provide quality of care. * Coordinates care using Pathways or Plan of Care and takes responsibility in the ongoing development and revision of Pathways and Plan of Care. * Participates actively in assigned groups and committees. * Ensures appropriate use of community and outpatient resources to adequately support care needs after discharge * Manages and coordinates appropriate discharge plans to ensure LOS appropriate for care needs this includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. * Evaluates outcomes related to the Case Management process including LOS, Readmission reports, patient satisfaction and financial variances related to case management participation in the patients care. Reports pertinent variances. Translates outcomes to principles of healthcare reimbursement * Tracks and trends all outlier LOS data to reduce outlier LOS BLH & BSH Specific: House Manager duties include: * Coordinating and overseeing hospital operations - provides clinical and administrative direction in absence of Unit Leaders. * Resolving crises and conflicts. Provides analysis, assessment, and intervention for problems requiring immediate attention. Informs department managers and directors of problems and resolutions. * Investigates problems and complaints from patients, visitors, physicians, and staff. Implements appropriate action and follow-up. * Initial contact for atypical events. Conducts initial assessment of event. Initiates appropriate action, ensuring stabilization of patient. Ensures notification of risk management, CSI, and department manager/director. * Assesses safety concerns and takes action as appropriate. * Coordinates admissions/transfers/patient placement. * Monitors hospital capacity and works with Staffing Office to ensure appropriate staff placement. * Conducts regular rounds of all Hospital Departments/Units. * Maintains utilization review * Monitors infection control data * Leads Safety Check-In meetings on weekends and holidays * Answers calls for Employee Incident Hot Line after hours, on weekends, and holidays. Provides initial triage and directs employee to ER as appropriate. Documents all calls on the Employee injury & Illness Incident Report. Collaborates with ER physician to initiate prophylactic treatment of employees in the event of exposure to communicable diseases. * Participates in After-Care duties when required BBC Specific: * Work with multidisciplinary team and providers to create standard care plan on patients. Review care plan and/or behavioral contract with patient as needed. * Assess eligibility of uninsured and underinsured patients for federal, state and community programs to assist funding of medical care. Assist patient with processing paperwork and collaborate with Patient Financial Counselors as needed. * Function as a liaison to community programs, participate in community meetings and maintain a network of appropriate contacts to identify potential resources for meeting patient's needs Shift Variable Time Type Part time Scheduled Weekly Hours 24 Cost Center 2450 Case Management/Medical Social Work (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Case Manager *PRN* - Bronson Battle Creek This position is variable shifts, weekends and holidays. May work inpatient and ED. Responsible for moving patients from admission through discharge without disruption to their care through the process of assessment, planning, implementation, coordination monitoring and evaluation of patient caseload. Ensures appropriate care is based on patient needs and the hospital's capabilities. Serves as an advanced clinical resource to patients, families, and staff in the delivery of care to all patients. Works collaboratively with the interdisciplinary team to provide a continuum of comprehensive cost-effective care. Monitors outcomes as a process of continuous improvement. Employees providing direct patient care must demonstrate competencies specific to the population served. * Beginning March 31, 2014 forward all new hires will possess BSN upon hire * Master's degree preferred * 3 years of experience in an acute care hospital setting required * Licensed Registered Nurse in good standing with the State of Michigan * Case Management Certification preferred * Ability to utilize word processing, spreadsheet, keyboard skills, presentation programs, and other software relevant to the job. * Ability to handle multiple priorities in a stressful environment * Communicates effectively and efficiently with all levels of healthcare providers both verbally and written * Ability to communicate in a manner that patients and family find understandable, collaborative and supportive * Demonstrates a variety of critical global thinking, decision making and problem solving abilities * Effectively communicates, negotiates, influences, uses sound judgment and follows up on situations/issues in a timely, appropriate manner * Demonstrates ability to assess, prioritize, plan, organize, monitor and evaluate patient needs and skill level * Ability to correctly prioritize multiple demands in a stressful situation * Anticipates patient's needs and works to quickly resolve * Works independently, self-motivated * Utilizes effective negotiation and conflict resolution skills * Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Ensures early assessment and identification of patients at risk for post hospitalization care and services. Performs further assessment/interview with patient and/or family, relevant health records, and psychosocial aspects of care needs when indicated. Initiates development and facilitates ongoing review and revision of patient transition care plans with the care coordination team members. * Manages and monitors patient progress and documents according to procedure * Provides ongoing assessment and keeps in contact with patients as they are receiving their care. Rounds daily on all assigned patients * Identifies readmissions, reasons for readmission, and interventions needed prevent further readmissions and communicates plan to multidisciplinary team. * Works cooperatively with the health care team and takes responsibility for ensuring smooth, efficient transition of care between services. * Drives multidisciplinary team rounds. * Documents clear and specific transitional planning reflective of meeting the patient's level of care need and choices. * Enacts transitional plan that effectively moves the patient along the care continuum. Effectively works with the community to identify and allocate post discharge needs. Evaluates patient need for hospital and extended care resources (Medical Social Work, Pastoral Care, rehabilitation care, long term care, home health care, and community resources) and when appropriate, makes referrals * Acts as a liaison between patients, physicians, ancillary and community services throughout the entire patient experience from diagnosis to post-discharge to ensure effective healthcare management and delivery of transitional services. * Develops, implements, coordinates and communicates the plan of care encompassing acute phase through transition out of acute care. * Builds and maintains strong collegial relationships with physicians, nursing team and leaders to provide quality of care. * Coordinates care using Pathways or Plan of Care and takes responsibility in the ongoing development and revision of Pathways and Plan of Care. * Participates actively in assigned groups and committees. * Ensures appropriate use of community and outpatient resources to adequately support care needs after discharge * Manages and coordinates appropriate discharge plans to ensure LOS appropriate for care needs this includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. * Evaluates outcomes related to the Case Management process including LOS, Readmission reports, patient satisfaction and financial variances related to case management participation in the patients care. Reports pertinent variances. Translates outcomes to principles of healthcare reimbursement * Tracks and trends all outlier LOS data to reduce outlier LOS BLH & BSH Specific: House Manager duties include: * Coordinating and overseeing hospital operations - provides clinical and administrative direction in absence of Unit Leaders. * Resolving crises and conflicts. Provides analysis, assessment, and intervention for problems requiring immediate attention. Informs department managers and directors of problems and resolutions. * Investigates problems and complaints from patients, visitors, physicians, and staff. Implements appropriate action and follow-up. * Initial contact for atypical events. Conducts initial assessment of event. Initiates appropriate action, ensuring stabilization of patient. Ensures notification of risk management, CSI, and department manager/director. * Assesses safety concerns and takes action as appropriate. * Coordinates admissions/transfers/patient placement. * Monitors hospital capacity and works with Staffing Office to ensure appropriate staff placement. * Conducts regular rounds of all Hospital Departments/Units. * Maintains utilization review * Monitors infection control data * Leads Safety Check-In meetings on weekends and holidays * Answers calls for Employee Incident Hot Line after hours, on weekends, and holidays. Provides initial triage and directs employee to ER as appropriate. Documents all calls on the Employee injury & Illness Incident Report. Collaborates with ER physician to initiate prophylactic treatment of employees in the event of exposure to communicable diseases. * Participates in After-Care duties when required BBC Specific: * Work with multidisciplinary team and providers to create standard care plan on patients. Review care plan and/or behavioral contract with patient as needed. * Assess eligibility of uninsured and underinsured patients for federal, state and community programs to assist funding of medical care. Assist patient with processing paperwork and collaborate with Patient Financial Counselors as needed. * Function as a liaison to community programs, participate in community meetings and maintain a network of appropriate contacts to identify potential resources for meeting patient's needs Shift Variable Time Type Part time Scheduled Weekly Hours 10 Cost Center 2450 Case Management/Medical Social Work (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Mission: Provide housing solutions for vulnerable people. Mission: Provide housing solutions for vulnerable people. Vision: Everyone has a home. Core Values: Empathy, Resilience, Integrity, and Collaboration BASIC PURPOSE: The Case Manager is responsible for supporting individuals and families who are unhoused, experiencing a housing crisis, or living in permanent housing by providing case management services focused on housing stability and placement, with an emphasis on the arrangement, coordination, monitoring and delivery of services related to housing needs and improving housing stability. The case manager is also responsible for connecting individuals and families to non-housing related resources in the community based on an assessment of their needs and establishing strong partnerships other community organizations and their team members. The case manager will enroll individuals and families from the Coordinated Entry System (CES) into HRI programs ensuring a coordinated community response that addresses the needs of those who are homeless or at serious risk of homelessness. A primary focus of this position will be developing and maintaining successful partnerships with area landlords and program partners to assist people in achieving their goals. Additional duties include providing information and referral for requested resources, housing solutions, crisis intervention, development of housing plans, landlord mediation and negotiation, coordinating and connecting with housing services. Every effort will be made to divert an individual or family from going into the emergency shelter system. As part of the menu of housing stabilization services, the Case Manager will coordinate temporary and permanent rental subsidy/voucher management along with the execution and coordination of all agency unit inspections. HRI staff will promote homeless prevention and rapid re-housing strategies, and action plans consistent with strength-based and trauma informed case management practices. These functions are to be accomplished within the framework of established policies and procedures, under the overall direction of the Program Manager. PRINCIPAL ACCOUNTABILITIES: Meet with clients at least once monthly or more frequently as required. Meetings must occur in the client's home unless otherwise approved and documented. Conduct assessments of clients' housing environment for safety, lease compliance, and other needs. Develop individualized housing and success plans. Work outside of the office, in the community, for most scheduled work hours. Develop housing and success plans, review housing needs, progress, and determine actions needed to resolve barriers faced for housing stability. Participate in case conferences, team, staff, and community meetings and committees as scheduled and assigned. Develop and foster landlord relationships including marketing the HRI programs and services, facilitating smooth working relations between landlords and tenants, providing conflict resolution services for complaints and lease violations from participating landlords, agencies, and/or program participants to prevent evictions. Provide direct service assistance for all case management activities ensuring shelter diversion or smooth transition from emergency shelter to affordable housing. Complete all applicable calculations, forms, and documentation related to eligibility and enrollment such as rent calculations, rent reasonableness, fair market rent, area median income, collection of required documents, review and signature of acknowledgements, releases of information, and other items assigned. Assist rent burdened families and individuals by negotiating lease addendums to adjust rental costs based on household affordability through all program areas. Conduct required housing unit inspections following all regulations, laws, and program requirements. Function as a highly responsive team member with prompt, efficient and detailed responses to phone calls, emails and in person visits within 2 business days. Immediately respond to emergent issues. Maintain an active knowledge of all HRI programs, including eligibility requirements and services available. Partner with organizations including human service providers and rental property owners to provide a collaborative effort for referral and supportive services. Function as the Agency's Fair Housing representative when assigned. Document all client and agency related business and activities accurately and formally in all applicable electronic and paper records and systems within 2 business days. Formally communicate all information, decisions, changes, and other essential information to clients using formal and professional writing and business methods. Assist with data collection as necessary for reporting and program development. Review and comply with all applicable policies and procedures, regulations and laws related to providing services to clients and agency strategic objectives. Adhere to all agency policies and procedures, local, state, and federal laws, and regulations. Act with compassion, empathy, and care for people experiencing homelessness and housing crisis. Maintain the confidentiality and privacy of client and agency business at all times. Infuse pride in organizational mission, vision, and values by acting with integrity, honesty, and knowledge that promotes culture and mission. Performs other duties as assigned. POSITION SPECIFICATIONS/SCOPE: MINIMUM EDUCATION/EXPERIENCE REQUIRED: High School Diploma required. Bachelor's degree in social work or related field preferred. and Minimum of 2 years of experience in case management required. Lived experience with homelessness or housing crisis preferred.

Job Description DUTIES AND RESPONSIBILITIES: Identify client needs and referrals to appropriate agencies Make appointments and/or follow ups Find escorts when deemed necessary Issue Passes for clinical supervisor's approval Provide and assist consumers various housing options Assist clients with Continuing Education (ex. G.E.D) Make appointments for aftercare services Fill in for Assessments/Groups/Didactics/Individuals Assist with Intakes and other clinical responsibilities as assigned Provide client transportation as deemed necessary Other duties as assigned MINIMUM REQUIREMENTS - EDUCATION AND EXPERIENCE: Must have a Bachelor's Degree in the Human Service field or higher Must have a CADC or a CADC McBAP Development Plan Must display a willingness to perform a variety of clinical and office tasks when needed Must have good organizational skills and able to handle large volumes of work and various tasks simultaneously Must be organized and work well under pressure Must be proficient in various computer applications, i.e., Zoom, Team Meetings, Google Meet, NextStep (will train), Microsoft Office products, etc. A valid driver's license is required Gambling Training recommended for Master's Level clinicians/case managers Must be able to pass MDOC LEIN check

Salary: $18 per hour JOB TITLE: Case Manager JOB STATUS: This is a full-time position at 30 to 35 hours per week. The schedule is Monday through Friday, 9:00 - 4:00. May require some evening meetings or outreach for clients who work full time. REPORTS TO: Director of Client Services JOB DESCRIPTION: We are looking for a detailed oriented individual that is adept in social work practicum and financial budgeting to help guide our clients in discovering the available resources to which can improve their sustainability. The main focus of the role isenabling the client to move toward self-sustainability. The Case Manager will analyze the client's budget, provide positive financial coaching, navigate through various financial assistance tools through discovery of their spending behavior, and design a target-based wellness plan that will support the client's journey to self-sustainability. COMPENSATION: $18 per hour JOB DUTIES: Maintain an empathetic and ethical approach to client's information Conduct client assessment meetings for households seeking financial coaching and social wellness. Learn and utilize the Client Service Tracking System. Learn and utilize current processes and procedures. Be aware of available Oakland County and local resources to support a clients daily living and make recommendations to clients accordingly. Conduct individual coaching for topics such as financial goals, income vs expenses, needs vs wants, budget creation and management, checking account management, importance of emergency savings, importance of a bank account, responsible use of credit, etc. Collaborate with the client to create and document a wellness plan including targets and assignments to be completed to support daily living and enable movement toward self-sustainability. Consistent and timely follow-up meetings with client until the Wellness Plan targets are complete. Timely data entry of all client information and services. JOB SKILLS & REQUIREMENTS: Interview and assessment techniques. Computer skills including Microsoft. Communication skills; verbal, written and body language. Project management. Time management. Organizational skills. Creative problem-solving skills. Ability to set boundaries and communicate that to the client. Budget analysis, creation, and balancing. Creation of improvement plans including targets, timeframes, and assignments. Recognizes and values cultural diversity. Detail oriented. Work ethic and attendance record. Collaborative and teamwork characteristics. Self-motivated. Flexible. JOB QUALIFICATIONS: A Bachelor's degree in social work, health care or human services preferred. Will consider 4+ years of experience in human services, nursing, budget counselling or equivalent life experience demonstrating success in the socioeconomic topics listed above. ABOUT US: Founded in 1968, Neighborhood House is a 501 (c) (3) nonprofit human service organization that assists our neighbors during times of hardship. We collaborate with the community and other social service providers to help our neighbors in financial crisis move toward financial and overall wellness. Life circumstances, such as sudden job loss, divorce or death of a spouse, can change the life of a family in a moments notice. Neighborhood House recognizes the basic needs of residents in crisis and responds with emotional and financial assistance. We believe that neighbors helping neighbors is the model of a strong community. Our key client services include food pantry, clothes closet, financial assistance, transportation, sustainability services and counseling.