Heritage Oaks Ban jobs - 28 jobs

**Come join our amazing team and work a remote schedule!** The Vendor Management QA Analyst I will be responsible for monitoring the activities of the Vendor Management Operations to ensure accuracy, timeliness, and quality of vendor profiles and its compliance with company, investors, and regulatory requirements. Assist with the establishment and enforcement of quality assurance standards and compliance measures for vendor management. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal laws and regulations wherein the company operates. The approved Target Pay range for this position is $26.00 - $28.00. **What you'll do:** + Review and audit all department activities, including vendor profile quality, documents provided and process for submittal to ensure compliance with quality assurance standards. + Responsible for running and distributing monthly department exception reports to Vendor Management leadership and internal stakeholders in a timely manner and report any anomalies. + Conduct first level review and evaluation of various vendor compliance documents throughout vendor oversight lifecycle (i.e., new vendor documents, annual re-certification, and vendor status change documents) to ensure compliance with all company policies and procedures. + Review all vendor compliance documents processed by team in system of record and report any inconsistencies to senior management for coaching opportunities and/or make recommendations of system or process modifications. + Review and process vendors' contracts/SLAs/SOWs to ensure compliance with related key performance indicators as established for the vendor. + Responsible for preparing and submitting necessary documentation to automate department reports and vendors' scorecards. + Lead the end-to-end process of developing reports and scorecards with internal support teams (i.e., IT, Business Intelligence, etc.) and business unit leaders. + Review and respond to internal and external audit requests received by the department as needed. + Evaluate monthly published scorecards and prepare Monthly Vendors' Oversight Executive Summary. + Process vendor communication requests, including tracking acknowledgements as required. + Oversee the process of reviewing vendors' on-site audit reports provided by Risk Management to ensure proper notification to internal stakeholders and tracking of any vendor remediation plans. + Assist management with the review of department's processes, policies, procedures and reports for accuracy and completeness to identify opportunities for associate training or process improvements. + Perform other duties and special projects as assigned. **What you'll need:** + High school diploma/GED or equivalent work experience. Bachelor's degree preferred. + One (1) or more years of experience in the financial services industry; mortgage servicing, auditing, finance, compliance or vendor management work experience. + A minimum one (1) year experience in CMS vendor management operations. + Management reporting experience is preferred. + Motivated, enthusiastic, self-starter willing to take-on tasks with minimal supervision and deliver results. + Ability to work independently and collaborate effectively with the team in a complex environment and regulatory conditions. + Proficient in MS office, in particular word, outlook, Excel and Visio. + Strong analytical and problem-solving skills. + Excellent verbal and written communication skills. + Ability to prioritize and multi-task in a fast pace ever changing environment. + Ability to organize and meet deadlines. + Excellent document interpretive and comprehension skills. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** **\#LI-AE1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home! Must be able to work PST business hours.** The Mortgage Customer Service Advocate will be responsible for resolving and responding to escalated or complex customer complaints from various channels, including internal departments or executives, attorneys, regulators, political officials, and the Consumer Financial Protection Bureau. Assist in remediation efforts to prevent repeat complaints and reduce overall complaint volume. Perform all duties according to all company guidelines and applicable federal, state, and local regulations wherein the company operates. The target pay range for this position is $35.00-$40.00 an hour + Annual Bonus. **What you'll do:** + Research, resolve and respond to complaints received by phone, mail, email, fax, social media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next steps. + Track and research customer complaints. + Provide clear, complete, timely and professional written responses to customer complaints. + Engage internal and external resources as needed to support complaint resolution. + Maintain accurate and complete records for documentation. + Partner with inside and outside litigation counsel and provide required documentation as needed. **What you'll need:** + Excellent analytical, verbal, and written communication skills; ability to communicate across multiple business areas and management levels. + Outstanding attention to detail and strong organizational skills. + Proficient with Microsoft 365 (Word, Outlook, and Excel). + Ability to communicate with irate customers in a calm and professional manner. + Ability to multi-task and work in a fast-paced environment. + Ability to understand, remember, and apply oral and/or written instructions or other information. + Ability to understand complex issues and to collaborate and explore alternative solutions. + Ability to make decisions that have moderate to high impact on the immediate work unit. + Ability to organize thoughts and ideas into understandable terminology. + Ability to organize and prioritize own work schedule on a short-term basis (longer than one month). + Ability to count, add, subtract, multiply, divide, record, balance, and check results for accuracy. + Ability to compose letters, timelines, summaries, memoranda, and basic reports and communicate technical information orally. + Ability to communicate with individuals utilizing a softphone; requires ability to hear and speak effectively. + Ability to express or exchange ideas using the spoken word, communicating orally with others accurately, audibly, and quickly. + High school diploma required, Bachelor's degree or equivalent work experience preferred. + **Please only apply if you have three (3) to five (5) years' related work experience in a legal customer complaint environment plus residential mortgage servicing experience. This is required.** + **Must be able to work Pacific Standard business hours from 8:00am to 5:00pm PST.** **Our Company:** Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ******************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **\# LI-GV1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** The Sr Claims &Recovery Analysis Loss Specialist is responsible for ensuring the proper incurred losses were identified and the financial reconciliation is accurately completed on all liquidated loans. Key reviewer of loss analysis decisions which include validating the determined responsibility and root cause for avoidable losses, ensuring they meet quality expectations and reflect proper decision rationale and supporting evidence and identify any bill back opportunities. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $23.00/hr - $26.50/hr. **What you'll do:** Review reconciliation of all loan advances once the GSE or Government Mortgage Insured "expense" claim has been paid. + Confirm all prior tasking in LoanServ has been completed as well as update approval tasks as required per job aid upon the date the action occurs. + Issue corrections identified during the Quality Review Process, communicating findings to Loss Specialist for remediation. Ensure Loss Specialist provides corrections as needed. + Responsible for learning new skills and expand job knowledge to better perform assigned duties. + Maintain monthly performance in alignment with quality expectations. + Analyze multiple data elements in order to confirm the proper decision rationale and approve evidentiary support is included and written summaries are accurate. + Validate research on incurred losses, using analytical skills and subject matter knowledge to confirm responsibility and bill back opportunities. + Responsible for staying abreast of relevant changes to GSE or Government Mortgage Insured guidelines, industry standards and client expectations. + Ensure timely completion of projects and tasks when assigned. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date. + Look for opportunities to improve the department's processes and procedures, to reduce costs and eliminate non-essential and manual processes and activities. + Keep Team Lead and Supervisor informed of all trends and problems including, but not limited to, exceptions identified in review of Loss Analysis processes. + Moderate working knowledge of all Default Servicing processes up to and including Loss Mitigation, Bankruptcy, Foreclosure, Conveyance and Claims in addition to mortgage servicing state, federal and agency guidelines and timelines. + Moderate background in financial and loss analysis including ability to determine: all funds/advances due CMS have been recovered. + Moderate ability to conduct quality assurance reviews. + Preferred Accounting Background--Must possess the ability to complete financial reconciliations. + Moderate computer skills with MS Word, Excel. + Strong attention to details and excellent time management and organizational skills. + Comprehensive writing skills, including proper punctuation and grammar, organization, and formatting. + Ability to work under general direction to accomplish department goals and reduce/mitigate financial loss to CMS and its Clients. + Ability to substantiate facts and properly document them. + Ability to work effectively and develop rapport with all levels of staff, management, Investors/Insurers and 3rd parties. + Ability to make decisions that have moderate impact to immediate work unit. + Ability to identify urgent matters requiring immediate action and properly escalating them. + Ability to handle multiple tasks under pressure and changing priorities. **What you'll need:** + High School diploma required; Associate/Bachelor Degree in accounting or other related field preferred. + Two (2) or more years' quality assurance experience. + Three (3) or more years' Loan Servicing platform experience for all default related activities such as Foreclosure, Bankruptcy, Default MI Claims, Loss Mitigation, etc. + Previous FHA, VA, USDA and PMI claims experience preferred **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work from home!** The Loss Mitigation Underwriting Quality Control Specialist primary responsibilities consist of reviewing the accuracy of work performed by the Loss Mitigation Underwriters including the review of approvals, denials, income calculations and final conversion calculations. Incumbent will review Underwriter documentation to determine if borrower applications and/or final calculations were reviewed and computed correctly, ensure required tasking is performed, that all required documentation is saved for future audit reviews. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $29.00 - $31.00 per hour. **What you do:** + Review decisions and final modification calculations completed by Underwriters. + Check files for completeness and accuracy. + Ensure files are structured and saved based on company policies and procedures. + Ensure Fiserv tasks are completed correctly. + Track errors and/or issues to identify trends and training opportunities. + Provide error reporting to management to assess potential process changes to streamline and improve results. + Provide training to incoming new hires. + Serve as a leader to peers and assist supervisor and manager on special projects. **What you'll need:** + High school diploma or equivalent required + **Four (4) plus years of loss mitigation experience in either Underwriting, QC, HRD or Auditing required!** **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get the opportunity to work with friends (and get some extra cash in your pocket!). + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **\#Carrington** **\#LI-GV1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work Remote !** Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $55,000.00 to $65,000.00. **What you'll do:** + Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, includes but not limited to Account Executive(s), Underwriting, Quality Control, Docs and Funding. + Is responsible for excellent customer service. + Pulls or verifies credit reports, flood certs and review appraisals as needed. + Ensures compliance deadlines are met with regards to pre-disclosures, approval letters, cancellation and declinations. + Monitors incoming documents from Broker verifying the data collected and submitted by brokers. + Obtains necessary stipulations from brokers and clears any stipulations prior to funding as required by underwriting. + Proactively monitors pipeline to ensure timely funding of loans. + Meets with Account Executives regarding their pipelines and updates the Account Executive daily. + Communicates with the Broker at a minimum of every other day and updates all necessary parties . + Enters required data in computer system and maintains the accuracy of the data. + Informs the Broker and Account Executive about any discrepancies in the title, appraisals, credit, employment, income and other related items in the loan file. + Orders Verifications of Employment and Deposit to assist with the prefunding QC process. + Assists departmental support staff when necessary. **What you'll need:** + Maintains highly confidential information concerning loan applicants + FHA & VA background + Full knowledge of RESPA regulations as it pertains to the GFE + Requires high level of organizational skills and ability to work on several files simultaneously + Constant contact with borrowers, brokers, agent, loan officers and internal office staff + Significant coordination of various duties required. Office machines such as computer, copiers, fax machines. Sitting for extended time periods. Hearing and vision within normal range + Ability to communicate effectively both verbally and in writing + Excellent computer skills and working knowledge of Microsoft Office products + Calyx Point, DataTrac experience preferred + Ability to organize, prioritize workload, meet deadlines and handle detailed assignments + Strong customer service skills + A combination of education and experience equivalent to an associate's degree + Two to five years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors and loan products. + Must demonstrate thorough knowledge of all aspects of wholesale loan production and mortgage loan processing. **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team!** Responsible for developing and maintaining broker/seller relationships to sell wholesale and correspondent mortgage loan products. Calls on potential or existing brokers/sellers as assigned to develop new business or retain existing business. Acts as liaison between brokers/sellers and loan operations to facilitate the closing of wholesale loans and the purchase of correspondent loans. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $120,000 to $500,000. **What you'll do:** + Responsible for identifying, contacting, and gaining approval for new mortgage brokers and sellers. + Establishes and continues the broker/seller relationship and ensure a steady flow of loan applications and purchases for existing and newly approved Carrington customers. + Advises brokers/sellers of Company programs, pricing and submission policies and procedures. + Advises brokers/sellers of any changes to Company's policies or procedures + Assists brokers/sellers in loan submission process. + Trains brokers/sellers on use of available online systems for loan submissions, automated underwriting, rate sheets and loan lock procedures. + Acts as liaison with outside broker, and internal broker coordinator, processor, processing, underwriting, and closing to ensure timely loan closings. + Ensures compliance deadlines are met with regards to pre-disclosures, approval letters and denial notices. + Work, maintain and update contacts in the CRM system. + Maintain all customer confidential information in accordance with all company policies and all laws. + Acts as liaison with Sellers, and internal correspondent coordinator, relationship manager, underwriting, and funding to ensure timely purchase of a loan. + Manages loan pipeline to achieve departmental goals and objectives. + Provide a high level of customer service to brokers/sellers during the loan process. **What you'll need:** + Demonstrated sales performance with a concentration developing and maintaining broker/seller relationships + Proven ability to set and reach sales goals + Knowledge of state and federal lending regulations + Knowledge of FHA, FNMA, FHLMC, VA, USDA and non-agency loan products + Knowledge of purchase transactions + Knowledge of Carrington policies, procedures, guidelines and organization structure + Knowledge of Carrington's underwriting guidelines and investor requirements + Ability to learn quickly and retain information about Carrington, its sales process flow, its products and the specialty lending industry + Ability to understand complex problems and to collaborate and explore alternative solutions + Excellent verbal, written and presentation communications skills + High school diploma or equivalent required. + 1 - 5 years of experience as a wholesale and/or correspondent account executive with multiple brokers, investors and loan products preferred. + Previous experience selling agency and non-agency loan products preferred. + Previous experience as a sales representative required, preferably in the mortgage industry. **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What is the value proposition to joining the team?** + Increased earning capacity due to access to our 48 state territory. + Ability to market faster and more efficiently inside the operation. + Superior service levels offered to the broker as you're inside presence ensures every step of the loan process is handled in the most efficient manner possible. + Professional account manager's partner with you and your brokers to add value every step of the way. + Base pay plus an industry leading commission plan. + Take over existing accounts. **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** **What you'll do:** mortgage workflows and ensure regulatory compliance. Configures business rules, develops custom plugins, and integrate third-party systems to enhance operational efficiency for the mortgage lending division (MLD). Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards. Serve as the requirements subject matter expert throughout the solution development lifecycle and take responsibility and ownership for the requirements artifacts produced. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $100,000.00 to $130,000.00. **What you'll need:** Develop and maintain Encompass platform features, including business rules, input forms, custom fields, and workflow automation. - Build custom plugins and console application solutions using Encompass API's and object-oriented programming languages such as VB.NET and C#. - Implement API integrations with third-party services (e.g., credit, title, VOE/VOI) and other mortgagerelated tools. - Ensure system configuration and updates align with evolving regulatory requirements in the mortgage industry. - Gather and document business requirements, formulate use cases, track requirements, provide status and ensure quality solution throughout the project. - Work closely with business analysts, loan officers, and other stakeholders to understand business needs and deliver effective solutions. - Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards - Responsible for monthly review of system performance metrics as they relate to Encompass Connects. - Coordinate with Carrington business partners for updates and customizations. - Responsible for Encompass system configuration to ensure system performs as required. Verify, manage, administer, communicate, and resolve Tier-3 system issues. - Serve as the requirements subject matter expert throughout the solution development lifecycle and take responsibility and ownership for the requirements artifacts produced. - Responsible for all administrative functions such as maintenance, data templates, document sets, fee tables, user hierarchy/access rights, and software upgrades. - Analyze software upgrades and what effects they have on the department prior to implementation. - Address system changes and procedure changes with the Operations and Product teams. - Build and maintain technical relationships with internal and external teams. - Effectively communicate technical proposals to team members and management. - Develop and maintain documentation for development standards, processes and procedures. - Perform system maintenance to ensure system is always available. - Provide end-user support, troubleshoot system issues, and manage system updates and version control. - Perform administrative functions for Encompass360 while following best practices for security and system management. Proficiency in programming languages VB.Net, JavaScript, CSS, HTML and C#. - Strong understanding of the loan origination workflow and processes. - Familiarity with deploying code using Azure servers and tools. - Experience in building custom plugins and console applications according to business needs using the Encompass API and SDK. - Strong knowledge of Encompass Loan Origination System Encompass Parter Connect, Third Party Originator (TPO) Connect, Encompas Consumer Connect, and Encompass Web and Developer Connect. - Experience with tools such as Postman and Microsoft Visual Studio. - Knowledge of business analysis process and definition of software requirements; familiarity with relational database and client-server concepts - Familiarity with Encompass integrations to external systems - Intermediate Microsoft Office technical skills - Strong analytical and problem-solving skills, with the ability to perform complex business and product requirement analysis and then translate them into configuration specifications - Ability to understand complex problems and to collaborate and explore alternative solutions - Ability to make decisions that have significant impact on the department's credibility, operations, and services - Excellent communication, and project management skills. - Able to adapt to changing project requirements, new technologies, and evolving client needs. - Efficiently manages tasks, meets deadlines, and organizes work, Bachelor's degree in business, computer science, information systems or analytical techniques required: equivalent work experience may be substituted. - Two plus (2+) years of Encompass system experience required; other loan origination system experience may be considered for otherwise highly qualified candidates. - Encompass Certification preferred. - Experience must include working independently on large and complex projects that built or enhanced production systems. **Our Company:** Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ******************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work Remote !** Responsible for providing quality loan processing, reviewing files for adherence to underwriting standards and ensuring completeness of submission. Obtains necessary information (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $58,000.00 to $70,000.00. **What you'll do:** + Receives and review loans submissions, monitors incoming documents, and verifies data collected by Brokers. + Obtains necessary information (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. + Organizes and inputs loan information received into the company's Loan Origination System (LOS). + Maintains open files, orders appraisals, sends verifications, and acquires documentation related to Borrower and property. + Ensures the quality and compliance of work with Company policies, procedures, and investor guidelines. + Ensures that all loans are processed to meet Company and Investor guidelines + Communicates with Escrow Officer/Settlement Agent, Title Officer, Realtor, Closing Agent, and Appraisal Management Company, and other external parties as required to resolve outstanding issues. + Communicates with Sales Management, Account Executives, Operations Manager, Disclosure Department, Underwriting Department, Docs/Funding Department, and other internal staff as required to resolve outstanding issues. + Informs Account Executive, Broker, and/or borrower about discrepancies in title, appraisals, credit, employment, income and other file related items and status of the loan. + Reviews and evaluates credit information on mortgage loan documents to determine acceptability for loan programs. + Pulls or verifies credit reports and flood certificates as needed. + Submits completed file to Underwriting Department for approval. + Obtains necessary stipulations to clear stipulations prior to docs and funding as required by Underwriting. + Ensures compliance deadlines are met with regards to issuance of initial disclosures, approval letters and denial notices. + Process 4506T, lock confirmations and request Change of Circumstance (COC's) as needed. + Proactively monitors pipeline to ensure timely funding of loans. + Assists Post Closing Department as needed with making the loan whole for purchase into secondary market. **What you'll need:** + Maintains highly confidential information in accordance with Company's privacy policy concerning borrower's information (concerning borrower's confidential information) + Must demonstrate thorough knowledge of all aspects of mortgage loan processing function and underwriting guidelines. + Excellent computer skills and working knowledge of Microsoft Office products. + Strong skill in the use of office machines such as computer, copiers, fax machines. + Strong customer service skills. + Requires extremely high level of organizational skills and ability to work on several tasks simultaneously. + Ability to maintain constant contact with borrower and internal office staff. + Ability to communicate effectively both verbally and in writing. + Ability to handle detailed assignments. + Ability to organize and prioritize workload and meet deadlines. + Requires a High School diploma or equivalent work experience. + Three or more years Loan Processing work experience required. + Encompass/Empower experience preferred. + Desktop Underwriting ("DU"), Loan Prospector ("LP") and/or other Automated Underwriting Engines ("AUS") experience preferred. **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing Team & work remote:** The Intake-Mail Representative is responsible for providing support to the Loan Administration Support Department by reviewing, distributing, and processing incoming correspondence. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range is $19.00/hr to $20.50/hr. **What You'll Do:** + Sorts all incoming correspondence (hard copy mail and emails) received by internal and external customers and perform an initial review of the item to determine proper next steps for resolution. + Distribution of customer requests to appropriate internal business units for handling and resolution. + Completes a full review of Loan Admin Support requests received to determine the validity of the requests and if proper authorizations are included prior to handling. + Identifies and sets up Loan Admin Support requests within our workflow system for incoming customer complaints and disputes. + Responsible for rejecting requests that do not meet submission requirements within Carrington policies, state and/or federal guidelines. + Processes incoming and returned hard copy mail daily. + Performs other duties or special projects as assigned. **What You'll Need:** - Knowledge of Microsoft Office Suite required - Knowledge of relevant industry-specific software packages preferred - Outstanding attention to detail and strong organizational skills - Ability to interact with senior management - Ability to organize and prioritize own work schedule on short-term basis - Strong math skills, balance and check results for accuracy - Ability to compose letters - Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly - High school diploma or GED required. - One (1) to three (3) years' administrative experience in a professional environment, financial services industry preferred. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** **Responsible for ensuring the stability, performance, and reliability of key business applications by providing advanced technical and functional support, resolving complex issues, and performing root cause analysis to prevent recurrence. Collaborate with business users, developers, and vendors to maintain seamless system operations, implement process improvements, and optimize workflows. Leads efforts to enhance application monitoring, automation, and efficiency, requiring strong analytical skills, system expertise, and the ability to manage multiple priorities in a dynamic environment. The target pay range for this position is $140,000.00 to $150,000.00.** **What you'll do:** + Provide advanced technical and functional support for enterprise applications, ensuring high availability and performance. + Troubleshoot and resolve complex incidents, service requests, and system issues in a timely manner. + Perform root cause analysis and implement long-term solutions to prevent recurring problems. + Collaborate with business users, developers, infrastructure teams, and vendors to address application-related issues and enhancements. + Monitor application performance, perform regular health checks, and ensure compliance with service-level agreements (SLAs). + Document support procedures, configurations, and troubleshooting steps for knowledge sharing and process consistency. + Participate in application upgrades, patches, testing, and deployment activities. + Identify and drive opportunities for process improvement, automation, and operational efficiency. + Support change management, incident management, and release management activities in alignment with ITIL best practices. + **Technical Expertise:** Deep understanding of enterprise application architecture, integrations, databases, and APIs. + **Analytical Skills:** Strong ability to analyze complex issues, identify root causes, and develop effective solutions. + **Problem-Solving:** Proven capability to troubleshoot application and system performance issues under pressure. + **Business Acumen:** Understanding of business processes, workflows, and how applications support organizational objectives. + **Communication:** Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences. + **Collaboration:** Strong teamwork and interpersonal skills for working effectively with business users, developers, and vendors. + **Process Management:** Familiarity with ITIL practices, including incident, problem, and change management. + **Project Coordination:** Ability to manage multiple priorities, meet deadlines, and contribute to system enhancement projects. + **Documentation:** Skilled in creating and maintaining detailed technical documentation, knowledge base articles, and operational runbooks. **What you'll need:** + **Education:** Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent combination of education and experience may be considered. + **Experience:** Minimum of 5-7 years of experience in application support, systems analysis, or related IT roles, with at least 2 years in a senior or lead capacity. + **Technical Experience:** Hands-on experience with enterprise applications, system integrations, SQL or database querying, and incident management tools. + **Preferred Experience:** Familiarity with ITIL frameworks, cloud platforms (e.g., Azure, AWS), and automation or monitoring tools. + **Licenses/Certifications (Preferred):** ITIL Foundation, Microsoft Certified: Power Platform or Dynamics 365 Fundamentals, Oracle Certified Professional, or similar relevant certifications. **Our Company:** Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ******************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. California Privacy Notice: ******************************* **Notice to all applicants: Carrington does not do interviews or make offers via text or chat** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** The Loss Mitigation Underwriter II will be responsible for underwriting loss mitigation applications in accordance with Treasury, Company and Investor guidelines while following company's policies and procedures under general supervision. Makes sound underwriting decisions and ensures that all decisions meet legal and policy requirements. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Loss Mitigation Underwriter II level is the Intermediate level role in the job family and generally handles the moderately complex underwriting files while gaining additional knowledge and experience on the more complex files. The target pay range for this position is $25.00-$27.00 per hour. . **What you'll do:** + Perform a thorough analysis to ensure the quality of each loan and to determine compliance with Treasury, Company and Investor guidelines. + Conduct Verification of Income (VOI). + Calculate customer's front and back-end debt to income ratio. + Verify occupancy, hardship and income. + Apply payment waterfall to determine workout eligibility (repurchase plans, forbearances, modifications or liquidation options). + If applicable, identify the type(s) and amounts of liquid assets the borrower holds. + Determine and communicate needed conditions to properly document the file (reason for default letter, updated pay stubs, bankruptcy papers, etc.). + Complete system tasks as required to maintain compliance with Treasury, Company and Investor guidelines. + Document final decision and update system of record. + Perform other duties as assigned. **What you'll need:** + High school diploma or equivalent required. + Two (2) to three (3) years of underwriting background or servicing/loss mitigation experience **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **\#LI-GV1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work Remote !** Responsible for daily input of loan applications submissions from wholesale brokers into internal loan origination system. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $38,000.00 to $50,000.00. **What you'll do:** + Receives loan applications submissions from wholesale brokers either by electronic data file or hard copy file. + Enter or verifies information into loan origination system. + Reviews new loan documentation to assure accuracy. + Submits file to Wholesale Account Manager for processing. + Assists departmental support staff when necessary **What you'll need:** + Maintains moderate confidential information concerning loan applicants. + Requires some organizational skills and ability to work on several files simultaneously. + Requires some communication with internal office staff + Moderate coordination for various duties required. + Office machines such as computer, copiers, fax machines + Sitting for extended time periods. + Hearing and vision within normal range. + Ability to handle detailed assignments. + Ability to organize and prioritize workload and meet deadlines. + Moderate computer skills and working knowledge of Microsoft Office products + High school diploma or equivalent work experience. + Two to four years loan setup experience **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** The Service Release and Acquisition Specialist is responsible for interacting with Buyers and Servicers to coordinate acquisitions and service releases. Performs all duties in accordance with all company guidelines and applicable federal, state, and local regulations. The target pay range for this position is $21.00/hr - $22.00/hr. **What you'll do:** + Develops and maintains project schedules and task lists for loan acquisitions and servicing transfers. + Maintains/monitors acquisition project task lists and post conversion task lists. + Notifies and coordinates with servicing teams to complete tasks required for a service release. + Generates reports/lists required by new Servicer for servicing transfers. + Ensures data provided to new Servicer is complete and accurate. + Produces and maintains concise reporting on service release information. + Maintains appropriate files by transfer or acquisition, which contain relevant information relating to the sale and transfer. + Coordinates conference calls between all involved parties to ensure efficient acquisitions/releases. + Assists Management in developing and/or updating department procedures. + Prepares and/or reviews reports/data files received for acquisitions. + Assists Management with planning, distributing and monitoring post-acquisition tasks. + Tracks delivery of required acquisition reports and distributes to appropriate servicing teams. + Participates in acquisition data mapping sessions. **What you'll need:** + High school diploma or equivalent work experience, some college preferred. + A minimum of two years in mortgage banking experience + Skills in Microsoft Word and Excel required. Must be able to create spreadsheets for reporting. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** The Web Developer Responsible for developing, enhancing, and maintaining web and mobile applications using .NET technologies and Microsoft Azure. This role supports the ongoing development of multiple mobile applications originally created by external contractors, requiring the ability to understand existing codebases, fix issues, and implement new features using .NET MAUI. Work closely with senior developers to deliver secure, reliable, and scalable solutions that support business operations. Perform all duties in accordance with company policies, as well as applicable federal and state regulations.. The target pay range for this position is $95,000.00 to $130,000.00. **What you'll do:** + Develop and maintain web applications using ASP.NET Core and C#. + Support and enhance existing mobile applications using .NET MAUI. + Analyze and improve mobile app codebases delivered by third-party contractors. + Implement new features, bug fixes, and performance improvements. + Assist with developing RESTful APIs and integrating mobile and web clients. + Write and optimize SQL queries and stored procedures. + Deploy and manage applications using Azure App Services, Functions, and related cloud resources. + Use Git or Azure DevOps for source control and participate in code reviews. + Follow secure coding practices and assist in troubleshooting application issues. + Collaborate with senior developers, QA testers, and product stakeholders. + Prepare basic technical documentation and update existing documentation as needed. + Stay current with Microsoft technologies, especially .NET MAUI and cloud tooling. **What you'll need:** + Software and Web Development + Strong understanding of C#, .NET Core, MVC, Web API, and object-oriented programming. + Familiarity with HTML, CSS, JavaScript, and responsive design principles. + Ability to write clean, maintainable, and well-documented code. + Understanding of asynchronous programming and dependency injection. + Mobile Development + Hands-on experience or strong interest in .NET MAUI, Xamarin, or mobile application development. + Ability to maintain and enhance existing mobile apps created by contractors. + Knowledge of mobile UI patterns and app lifecycle management on iOS and Android. + Azure Cloud Development + Experience with Azure App Services, Azure Functions, Azure Storage, or SQL Database. + Understanding of cloud deployment processes and basic CI/CD workflows. + API Development and Integration + Knowledge of RESTful API design and integration practices. + Familiarity with Swagger/OpenAPI documentation. + Collaboration and Problem Solving + Ability to work in an Agile/Scrum team. + Strong communication skills and willingness to ask questions and learn from senior engineers. + Desire to grow into a more senior or mobile-focused engineering role. Bachelor's degree in Computer Science or related field, or equivalent professional experience. + Two to four (2 to 4) years of experience in .NET development. + Mobile development experience or demonstrated interest in .NET MAUI. + Experience with Azure cloud services is preferred. + Team player with strong communication and self-motivation. **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. We are an Equal Opportunity Employer Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work a remote schedule!** The Business Optimization Analyst position will be responsible for mapping processes, analyzing system and process efficacy, and developing reporting solutions that visualize performance and trends. Collaborate with stakeholders to design and implement business reporting and analytics solutions that align with organizational needs. Recommend and implement process improvements and system workflow solutions, while ensuring timely execution of project deliverables. Perform all duties in accordance with company policies and procedures, as well as applicable US state and federal laws and regulations. The approved Target Pay range for this position is $90,000 to $105,000. **What you'll do:** + Collaborate with stakeholders to gather and document business requirements and translate them into functional and technical specifications. + Support the development and implementation of solutions that address business needs and enhance operational efficiency. + Analyze and map current business processes to identify areas for improvement and optimization. + Provide business leaders with recommendations on system performance, utilization, process changes,and system enhancements or if a contract extension or new system/tool may be needed. + Create a variety of reporting solutions such as operational reports or dashboards to visualize business unit performance and trends. + Conduct data analysis to identify trends, patterns, and opportunities for growth. + Provide training and support to end-users on new systems and processes, also ensuring policies and procedures are updated and maintained. + Partner with stakeholders to drive consensus on project goals and objectives. + Assist in project management activities, including planning, execution, and monitoring of project deliverables. + Stay updated on industry trends and best practices to ensure the organization remains competitive. + Perform other duties as assigned. **What you'll need:** + Bachelor's degree in Information Technology, Business Administration, or related field or equivalent work experience. Master's degree is a plus. + Five plus (5+) years of experience in Business Analyst role analyzing and optimizing business processes, translating requirements into actionable solutions, and collaborating with cross-functional teams to drive project success. + Relevant certifications (e.g., Certified Business Analysis Professional, PMI-Professional in Business Analysis, Agile/ Lean Six Sigma) are a plus. + Proficiency in data analysis tools and business intelligence software (e.g., Excel, SQL, Power BI, Tableau). + Strong understanding of business processes, project management methodologies, and systems development lifecycle (SDLC). + Strong problem-solving skills and attention to detail. + Excellent verbal and written communication skills, with the ability to present complex information in a clear and concise manner. + Ability to work collaboratively in a team environment and manage multiple projects simultaneously. + Growth mindset focused on process adoption, human capital retention, and employee engagement. + Ability and desire to function in a high-paced, heavily regulated work environment. + Strong time management skills and delivers high-quality work within defined timelines. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work from home!** The ESR Quality Control Analyst will be responsible for ensuring the accuracy, completeness, and compliance of all data and financial reporting associated with excess servicing portfolios. Conducts detailed reviews of data tapes, remittance files, investor reports, bank reconciliations, and quarterly audits. Work closely with the ESR advance facility associates and Manager to validate information, identify discrepancies, and ensure timely resolution of issues. Perform all duties in accordance with the company's policies and procedures and all applicable US state and federal laws and regulations. The pay for this position is $28.00 - $33.00 an hour. **What you'll do:** - Review, validate, and approve data tapes to ensure accuracy of loan-level information and alignment with servicing system records. - Conduct monthly audits for various aspects of ESR reporting, including but not limited to loan level detail review, control testing, draft, and complete audit exception/citation detail. - Analyze and reconcile remittance files, ensuring proper reporting of cash activity, investor distributions, and servicing fee calculations. - Perform quality control review of monthly and quarterly bank reconciliations, verifying balances, deposits, withdrawals, and exception items. - Complete audit packages received from investors, accurately and in accordance with established audit timelines and standards while adhering to investor requirements. - Identify variances, data inconsistencies, or reporting gaps/trends, and work with internal teams and associates to research and resolve issues. - Supporting internal and external audits by providing required documentation, explanations, and trend analysis. - Maintain documentation of QC findings, approvals, and follow up items in accordance with internal policy and investor standards. - Maintain compliance with servicing agreements, regulatory standards, company policies, and procedures. - Conduct a first level review of Analysts to ensure accuracy and completeness. - Function as subject matter expert and back up to Supervisor as needed. - Assist in daily/weekly/monthly report preparation and distribution. - Escalate matters of continued non-compliance and/or recommendations for improvement to leadership team. - Participate in monthly compliance meetings and assist with special audits, as necessary. **What you'll need:** - High school diploma or equivalent work experience required, Bachelor's degree in related fields preferred. - Three (3) or more years' mortgage loan servicing reporting experience. - One plus (1+) year of quality control/quality assurance experience. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get the opportunity to work with friends (and get some extra cash in your pocket!). + Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. \#Carrington \#LI-GV1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team.** The Quantitative Analytics Lending Analyst will be responsible for helping to reshape and elevate the company's residential mortgage lending data analysis including marketing and customer engagement to pricing analytics, P&L, and market-trend insights, while modernizing the company's analytics toolkit. Leverage and bridge the company's investor-grade analytics platform with our lending affiliate: adapting Carrington Capital Management's proprietary models and tools for lending use cases, integrating lending performance back into the company's ecosystem, and driving actionable insights for capital-markets and investor initiatives. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, where in the company operates. The target pay for this position is $80,000 - $150,000 + Annual Bonus. Pay is based on job-related knowledge, skills, experience, and other relevant factors. **What you'll do:** + **End-to-end data ownership:** Clean, reorganize, and harmonize loan-origination, servicing, marketing, and customer datasets to extract actionable signals and performance metrics. + **Tool & model adaptation:** Write wrappers and interfaces to deploy CCM's existing pricing, prepayment, and credit-risk models within the lending platform. + **Analytics integration:** Feed lending performance and P&L results back into CCM's analytics ecosystem to close the loop and inform investor reporting. + **Reporting & dashboards:** Develop and maintain self-service dashboards and reports to track key lending metrics - recapture rates, marketing ROI, pricing variance, P&L attribution, and market trends. + **Performance reporting:** Prepare, present, and explain performance reports to senior lending management; gather and analyze feedback from loan officers to refine analytics and strategies. + **Strategic partnerships:** Collaborate with pricing, portfolio, investor-relations, and capital-markets teams to translate analytics into lending strategies and execute investor-driven initiatives. + **Ecosystem modernization:** Automate data pipelines, standardize definitions across CCM and lending systems, and deploy scalable analytics tools. + **Cross-functional liaison:** Work with IT, CRM, operations, and third-party vendors to ensure data quality and timely delivery of insights. + **Ad-hoc analysis:** Respond rapidly to one-off requests from senior management, investors, and affiliated divisions. + Perform other duties and projects as assigned. **What you'll need:** + Bachelor's or advanced degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Engineering, Finance). + A minimum of one year of hands-on experience in mortgage-lending analytics, capital-markets analytics, or a related role; exceptional analysts with strong programming skills will also be considered. + Strong Python and SQL skills for data extraction, transformation, and analysis; familiarity with machine-learning techniques is highly desirable. + Proven ability to adapt and deploy proprietary quantitative models-experience writing wrappers or APIs to integrate analytics pipelines. + Demonstrated aptitude for working with and organizing unstructured or messy marketing/customer data: data-cleaning, ETL, and signal-extraction expertise required. + Experience building self-service dashboards or reporting tools (e.g., Tableau or similar). + Solid working knowledge of loan-origination and servicing workflows, including mechanisms for recapturing existing customers. + Excellent communication skills: able to translate complex analytics into clear, actionable insights for non-technical stakeholders. + Highly organized, self-motivated, and adept at juggling multiple high-priority projects in a fast-paced environment + Excellent skills in mathematics and statistics. + Hands-on experience using Python and various statistical packages to process and analyze large data sets. + Ability to apply popular machine learning techniques with reasonable understanding of their underlying algorithms. + Strong SQL and Python skills for data extraction and analysis. + Experience with Linux environments is preferred. + Highly motivated, team-oriented, a quick learner with good communication skills. + Strong organizational skills and time management skills to perform multiple tasks within limited time frames. + Prefer to work near our office in Greenwich, CT! **Our Company:** Carrington Capital Management, LLC (CCM) is an alternative asset management firm focused on control-based investing in the U.S. real estate, mortgage and fixed income markets. Through the mortgage loan servicing and property management operating affiliates, CCM is uniquely positioned to offer investment products that benefit from the operational resources and knowledge capital that flow across the Carrington platform. We provide investment strategies where our portfolio management team maintains an identifiable competitive advantage created by the firms' resources, market expertise and local property market penetration. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: carringtoncap.com . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs it supports through specific fundraising efforts, please visit: carringtoncf.org. **\# LI-GV1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work Remote !** Provides Processing and Sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Manager(s) to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $50,000.00 to $55,000.00. **What you'll do:** + Functions as an additional point of contact and support between Broker Partners and the various departments and individuals within the company throughout the process of the loan; includes but not limited to Account Executive(s), Underwriting, Quality Control, Senior Account Manager and Funding. + Secures required documentation needed to satisfy the conditions of the loan. Items include but are not limited to WVOE, transcripts, gift donor verifications, CPA verification, VOM/VOR verifications, SSA certification procurement, etc. + Accurately reviews and understands documentation to ascertain if it will satisfy conditions. + Function as back up to Account Manager(s) by monitoring incoming documents from Broker via email and web platform to ensure premium customer service is received. + Proactively monitors and makes outbound calls on pipeline to ensure timely funding of loans. + Meets with Account Managers regarding their pipelines and updates the Account Manager daily as to outstanding items. + Informs the Account Manager and Account Executive about any discrepancies including but not limited to the title, appraisals, credit, employment, income and other related items in the loan file. + Proactively updates loan data accurately. + Ensures compliance deadlines are met with regards to pre-disclosures, approval letters, cancellations, NOIs and adverse actions. + Proactively updates loan data accurately. + Appropriately documents loan file as needed with communication to ensure all parties have a running history of events throughout the life of the loan. + Responsible for excellent customer service to internal and external customers. **What you'll need:** + Excellent computer skills and knowledge of Microsoft Office products + High attention to detail + Ability to maintain highly confidential information concerning loan applicants + Requires strong organizational skills and the ability to multitask. + Ability to communicate effectively both verbally and in writing + Ability to prioritize workload, meet deadlines and handle detailed assignments + Strong customer service skills + Knowledge of RESPA/TILA regulations as it pertains to TRID or ability to learn + Prior customer service in an office environment required. + Prior experience of at least one year in the mortgage industry preferred. + Experience working with NonQM, FHA, VA, USDA and Conventional loans preferred. + Loan origination system experience, particularly E360 preferred. **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

**Come join our amazing team and work remote from home!** The Loan Servicing Support Specialist is responsible for processing incoming correspondence for ACH enrollment, handling requests related to missing or misapplied payments and fee waivers. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $22.50/hr - $23.50/hr. **What You'll Do:** + Completes a daily review of assigned tasks and ensures completion within the designated turnaround times and compliant with company's policy and procedures. + Reviews all requests related to missing payments and/or misapplied payments prior to submitting to the cashiering team for appropriate reversal and reallocation of funds in question. + Reviews all payment refund related requests prior to submitting to the cashiering team for reversal and disbursement of funds. + Reviews all late fee waiver requests prior to submitting to the cashiering team for removal of the assessed fees. + Processes ACH (Auto Pay) enrollment, activation, changes, and cancelation requests. + Collaborates daily with multiple internal departments to resolve servicing issues pertaining to any type financial transactions on a loan. + Knowledge of Microsoft Office Suite required + Must be a team player with strong attention to detail and able to work independently. + Knowledge of relevant industry-specific software packages preferred + Analytical, Detail oriented + Ability to interact with senior management + Ability to make decisions that have significant impact on the department's credibility, operations, and services + Ability to organize and prioritize own work schedule on short-term basis + Strong math skills, balance and check results for accuracy + Ability to compose letters + Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly + Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints **What you'll need:** + High school diploma or GED required. College education preferred but not required. + Minimum of two (2) years related mortgage banking, and/or financial industry experience preferred. **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.