Patient Coordinator
Patient coordinator job at Hero Practice Services
Pay Range: From $16.00 per Hour for "entry Level" and up to $23.00 per Hour for Very Experienced, Well Qualified Professionals. Job Profile: Patient Coordinator Hero Dental, Vision, and Orthodontics (DVO), LLC, is part of the Hero Practice Services group. Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped over a million children, ages six months through 20 years, gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO!
Outcome of the Role
* Distribute and collect appropriate patient paperwork during the check-in and check-out process
* Verify insurance benefits eligibility
* Collect and process payments
* Maximizing the appointment schedule
* Maintain a clean, sterile, and patient-centric working environment.
* Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).
* Ensuring practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
* Other Duties as assigned
The Patient Coordinators role is to ensure a positive first impression by efficiently executing front office processes, including answering the phone, scheduling appointments, and collecting payment within the practice.
The outcome of this role is achieved by following Hero Core Values:
Integrity - Doing what is right for our patients, our teammates, and our company. Upholding moral principles and trustworthy actions.
* Be in compliance with all laws governing our company (e.g., HIPAA, OSHA Standards)
* Maintain patient confidentiality, always do right by the patient.
* Demonstrates high integrity in all activities; does not cut corners to achieve goals.
* Strives to meet or exceed the expectations of both internal and external customers.
* Support the organization's goals and values, support affirmative action, respect diversity, and adhere to state and federal guidelines
Mission Driven - Focused on delivering high quality, compassionate healthcare through your daily activities in efforts to better the community we service.
* Reports to work on time as scheduled, actively participate in team huddles/meetings, and demonstrates a sense of optimism and passion for the mission
* Delivers a red-carpet experience to all patients and parent by greeting patients upon arrival, ensuring intake information is accurate and complete and that the patient is set up for a successful visit.
* Call patients regarding appointment confirmations, reminders, and cancellations
* Adhering to scheduling best practices to ensure the patient is being optimized to provide high quality, compassionate care to patients in need
* Being an advocate for the patient ensuring each patient is offered all lines of care during their visit.
Patient First - Evaluating our level of service and quality to the people we serve, putting what's best for our patients above all else.
* Review patient and family health needs to ensure all needs are met
* Coordinate patient flow by keeping the appointment schedule organized and full
* Distribute and collect appropriate patient paperwork during check-in and check-out
* Collaborate with others to provide high-quality care and experience for our patients and their families
Accountability - Taking responsibility for meeting our commitment and taking ownership of our results.
* Complete all required tasks accurately and on time
* Possess the ability to work on multiple projects, problems or tasks at once
* Use research, facts, and analysis to inform decisions and continually improve outcomes
* Understand, monitor and ensure effective execution of all policies and procedures by completing administrative tasks correctly and on time
Compassion - Having the insight and vision to see others and help them along the journey of awareness, courage, confidence, and joy. Seeing people as humans and assuming positive intent.
* Support a non-judgmental environment for patients and their families
* Place team above self, doing whatever it takes to make the broader team win
* Proactively addresses practice delays with patients/caregivers
* Work well with members of Hero's leadership team in pursuit of the company's goals
* Collaborate with others to provide and understand vision and inspiration to peers by displaying passion and optimism and remaining open to others' ideas
Teamwork - Acting as a contributing teammate to those you work with, striving for common culture and goals. Supporting one another to achieve the mission and seeing opportunity in yourself and others to develop and grow.
* Anticipates the needs of others before and during appointments and proactively collects needed information and/or communicates appropriate steps.
* Demonstrate a sense of cohesion within the practice that fosters teammate dependability and support by reporting to work as scheduled, listening carefully to others and encouraging teammates' growth.
* Be able to work in a fast-paced environment with different personalities
Minimum Qualifications
* Highschool diploma or GED
* One year of administrative experience
* Previous experience with customer service in a medical establishment is a plus
* Strong interpersonal and communication skills and the desire for professional growth
* Possess a strong commitment to elevating the patient's experience
* Commitment to support the mission of the organization and culture of the practice
Desired Qualifications
* Bilingual desired, but not required
* Exhibit strong interpersonal skills, listen to patients' needs, and possess a friendly and outgoing demeanor
* Preferred knowledge of Microsoft Office, including Word and Excel, eCW, and UKG software.
* One year of administrative experience and/or previous experience in dental practice is a plus
Physical Requirements
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds, occasionally 50.
Salary and Benefits
Full-time exempt position. Competitive compensation and benefits package.
In addition to the Job Description, you will be asked to perform other duties that support the business and our Mission.
MEDICAID BILLER
Owings Mills, MD jobs
MEDICAID BILLER
Owings Mills, MD
SINAI CORPORATE
Full-time - Day shift - 8:00am-4:30pm
Professional
92200
$19.75-$30.09 Experience based
Posted: October 21, 2025
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Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
About the Role: Edits all healthcare claims for accurate submission according to local and federal regulations. Meets individual quality and quantity performance goals and expectations. Assists the department in meeting performance goals. Imports, edits, corrects and transmits claims to third party payers on a daily basis. Prepares daily claims submission tracking and error reports. Assists in implementing billing system upgrades. Information and claim resolution and correction. Key Responsibilities:
Edits all healthcare claims
Investigates and/or refers to management systemic issues that cause delays in reimbursement.
Manages billing compliance.
Requirements:
Education: HS Diploma/GED preferred
Experience: 1 to 3 years of experience of account follow up experience in multi-payer hospital setting. Prefer inpatient medicaid experience. Prefer experience with Telligen and 3808 process.
Once training is successfully completed, opportunity to work remotely 3 days per week!!
KEY WORDS: Medicaid Biller
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapbnsta"; var cslocations = $cs.parse JSON('[{\"id\":\"2093718\",\"title\":\"MEDICAID BILLER\",\"permalink\":\"medicaid-biller\",\"geography\":{\"lat\":\"39.4011979\",\"lng\":\"-76.7788563\"},\"location_string\":\"10090 Red Run Blvd, Owings Mills, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
Patient Care Coordinator - Parker Square
Parker, CO jobs
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at OnPoint Family Medicine: Parker Square! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents• Dental, and Vision, for you and your qualified dependents• Company Paid life insurance• Voluntary options for short-term disability, and long-term disability coverage• AFLAC Plans• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Compensation details: 20-24 Hourly Wage
PIb41b1bc13a48-37***********8
Insurance Eligibility Coordinator
Washington, DC jobs
The Insurance Eligibility Coordinator is responsible for verifying patient insurance coverage, ensuring accurate benefit information, and supporting efficient revenue cycle operations. This role works closely with patients, insurance carriers, clinical staff, and billing teams to confirm eligibility, resolve coverage discrepancies, and help prevent claims denials.
Essential Functions:
Verify patient insurance eligibility and benefits using electronic systems, payer portals, and direct insurance carrier communication.
Accurate document coverage details, copayments, deductibles, prior authorization requirements, and plan limitations. Prepare and submit claims in a timely and accurate manner.
Obtain Authorizations as required.
Identify and correct rejected claims for prompt resubmission
Submit and follow up on authorization requests.
Follow up on denied or unpaid claims and work to resolve discrepancies.
Post payments and adjustments to patient accounts in a timely manner.
Communicate with insurance companies and internal staff regarding billing inquiries or issues.
Maintain up-to-date knowledge of payer rules, policy changes, and medical coverage guidelines.
Protect patient privacy and maintain compliance with HIPAA and organizational standards.
Support revenue cycle improvement initiatives related to eligibility and insurance workflows.
Participate in team meetings and contribute to quality improvement initiatives.
Adhere to practice policies, procedures, and protocols including confidentiality.
Other tasks as assigned.
Travel: 100% Remote
Supervisory Responsibilities:
N/A
Qualities & Skills:
Strong understanding of insurance plans, terminology, HMOs, PPOs, Medicare/Medicaid and commercial payer policies in NJ, NY, & PA.
Excellent communication, customer service, and problem-solving skills.
Proficiency with medical practice management software, EHR systems, and payer portals.
Ability to multitask and work in a fast-paced environment.
Strong Knowledge of Microsoft Office Suite.
Comfortable working independently and collaboratively.
Outstanding problem solver and analytical thinking skills.
Attention to detail and ability to prioritize.
Ability to maintain confidentiality.
Experience in Behavioral health is preferred.
Education & Experience:
High School diploma or equivalent required.
1-2 years of experience in medical insurance verification, medical billing, or related roles
Compensation details: 20-24 Hourly Wage
PI44a29e7545d5-30***********3
Medical Biller (Home Infusion)
Torrance, CA jobs
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION: BILLER
Description of Responsibilities
Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing.
Reporting Relationship
Billing Manager
Scope of Supervision
None
Responsibilities include the following:
1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's
2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions.
3. Follows up on EOB's (explanation of benefits) which includes:
- Medicare denials
- Billing secondary insurance after Medicare's has denied claims.
4. Calling insurance companies for explanation of denials if questionable.
5. Making corrections on deny claims and re-bills insurance companies.
6. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed.
7. Patient calls for benefit, invoicing, and explanations as needed.
8. Resolves electronic (Office Ally, Novologix, or Emdeon clearing house) report matters.
Minimum Qualifications:
Effective interpersonal, time management and organizational skills.
Office experience preferred.
Computer skills that include word processing, and efficient use of the internet and e-mail.
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Must be detail oriented
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
At least 1 -2 years of medical or pharmaceutical billing experience or related A/R
Knowledge of insurance verification procedures.
Proficiency in 10-key preferred.
Prior experience in a pharmacy or home health company is of benefit.
Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Work Location: In person
Part Time Dental Receptionist / Front Desk - Concord, CA 94518
Concord, CA jobs
Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc.
Part Time Available!
3 Days A Week!
Open: Mon - Fri: 8:30am - 5pm
No Weekends.
Compensation: $25 - $30 per hour + Benefits!
Requirements:
Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office.
We prefer candidates that have previous experience with Dentrix software but it is not required.
Apply with a copy of your resume or CV for more info.
CA-6066-C
Part Time Dental Receptionist / Front Desk - Albany, CA 94706
Albany, CA jobs
Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc.
Part Time Available!
3 Days A Week!
Open: Mon - Fri: 8:30am - 5pm
No Weekends.
Compensation: $25 - $30 per hour + Benefits!
Requirements:
Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office.
We prefer candidates that have previous experience with Dentrix software but it is not required.
Apply with a copy of your resume or CV for more info.
CA-6066-A
Insurance Coordinator
Torrance, CA jobs
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION:
Description of Responsibilities
The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Insurance Manager
Responsibilities include the following:
Responsible for insurance verification and/or authorization on patients.
Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable).
Re-verification of verification and/or authorization and demographics on all patients.
Participate in surveys conducted by authorized inspection agencies.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Prior experience in a pharmacy or home health company is preferred.
Prior dental or home infusion experience a plus
Prior experience in a consumer related business is preferred
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
Insurance Coordinator (Specialty)
Torrance, CA jobs
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities
The Specialty Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Director of Operations
Scope of Supervision
None
Responsibilities include the following:
1. Responsible for insurance verification for new and existing specialty patients by phone or using pharmacy software or payer portals.
2. Responsible for insurance re-verification for all specialty restart patients
3. Responsible for insurance re-verification for all specialty patients at the beginning of each month and each new year.
4. Responsible for advanced monitoring expiring authorizations for existing specialty patients
5. Responsible for securing advanced re-authorization for existing specialty patients.
Participate in surveys conducted by authorized inspection agencies.
Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator.
Participate in pharmacy committees when requested.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Comply with and adhere to the standards of this role as required by ACHC, Board of Pharmacy, Board of Nursing, Home Health Guidelines (Title 22), Medicare, Infusion Nurses Society, NHIA and other regulatory agencies, as applicable.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Prior experience in a pharmacy or home health company is preferred.
Prior experience in a consumer related business is preferred.
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Work Location: In person
Medical Receptionist
Glendale, CA jobs
We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.
Responsibilities:
· Greet patients and visitors in a warm, professional manner.
· Answer, screen, and route incoming phone calls.
· Schedule, confirm, and update patient appointments.
· Check patients in and out, ensuring all necessary forms and information are collected.
· Verify and update patient demographics.
· Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
· Collect co-pays, payments, and provide receipts.
· Coordinate with the back office staff for timely and effective patient care.
· Maintain the front desk area in a clean and organized manner.
· Assist with patient inquiries regarding office procedures, policies, and services.
· Communicate effectively with medical staff to ensure smooth patient flow.
· Handle sensitive patient information in compliance with HIPAA regulations.
· Perform general office duties including scanning, faxing, filing, and data entry.
· Maintain a clean, stocked, and safe clinical environment
· Other tasks as assigned
Qualifications:
· High school diploma or equivalent (required)
· Bachelor's degree (preferred)
· Minimum of 1 year experience in a clinical setting (preferred)
· Bilingual proficiency in English and Armenian or Spanish (preferred)
· Strong interpersonal, communication, and organizational skills
· Proficient typing and basic computer application skills
Compensation:
· Competitive hourly pay based on experience and skills.
· $21-$25/hr
Medical Receptionist at Baptist Health Urgent Care - PRN
Poteau, OK jobs
Baptist Health Urgent Care is looking for experienced Medical Receptionists to join our team in Fort Smith, AR.
The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.
KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures
WHAT'S THE SCHEDULE?
Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.
WHAT'S REQUIRED?
• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred
FULL-TIME BENEFITS INCLUDE:
• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!
PRN BENEFITS INCLUDE:
• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services
ABOUT BAPTIST HEALTH URGENT CARE:
Baptist Health Urgent Care, now with 23 locations in Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.
Baptist Health Urgent Care's convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Please note, our Fort Smith-Northside location is open on Saturday and Sunday from 12 p.m. to 7 p.m. Additionally, all Baptist Health Urgent Care centers are Accredited Care Centers - a designation from the Urgent Care Association which recognizes the company's commitment to safety, quality, and scope of services.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Outpatient Lactation Coordinator / Full-time
Santa Fe, NM jobs
Do you have the right skills and experience for this role Read on to find out, and make your application.
The Outpatient Lactation Coordinator is responsible for establishing and overseeing lactation consultation in the outpatient setting to CHRISTUS St. Vincent patients. The Outpatient Lactation Program is intended to provide safe, family-centered patient care by assessing, planning, implementing and evaluating lactation plans for the breastfeeding/chest-feeding dyad, as well as for the pumping parent. The program is fully collaborative with the patient, patient's family, significant others, and members of the health care team. The Lactation Coordinator demonstrates specialized knowledge and clinical expertise in breastfeeding/chest-feeding and human lactation. As an integral member of the Health Care Team, the Lactation Coordinator functions within the Scope of Practice as defined by the International Board of Lactation Consultant Examiners (IBLCE) and follows Standards of Practice as defined by the professional association, Internal Lactation Consultant Association, and adheres to policies, procedures and guidelines of care.
Requirements
MINIMUM QUALIFICATIONS:
EDUCATION: Graduation from an accredited school of nursing
CERTIFICATION/LICENSES: Current New Mexico RN license required. BLS Required. Completion of International Board Certified Lactation Consultant Course required.
SKILLS:
Understanding of best practices in newborn and infant feeding
Data informed program development, management, analysis and reporting
Ability to collaborate and coordinate with team members from inpatient and outpatient
Ability to coordinate care with local collaborative partners
Program development skills
Training, public speaking, and presentation skills
Word, Excel, Power Point proficient
Excellent written, verbal, and electronic communication skills
Cultural humility and understanding of intersectional factors of power and oppression
EXPERIENCE: 5 years' experience providing lactation support
NATURE OF SUPERVISION:
-Responsible to:
ENVIRONMENT:
-Bloodborne pathogen: B
Multiple simultaneous activities around patient care. Exposure to infectious diseases and intermittent exposure possible to blood, excrements, odors and noise. Work area has normal heat, light, and air.
PHYSICAL REQUIREMENTS: Working hours vary, with flexibility due to unexpected changes in schedule and emergencies. Must be able to handle emergency/crisis situations, prolonged, extensive or considerable standing/walking. xevrcyc Requires the ability to speak, listen, develop and communicate written materials.
Veterinary Triage Coordinator
Washington, DC jobs
Are you passionate about delivering exceptional service and making a real difference in the lives of pets and their families? Join East End Veterinary Center 's Emergency team located in Riverhead, NY as a Veterinary Triage Coordinator ( Client Liaison) - where compassion meets coordination. Compensation:
$22 - $25 based on knowledge & experience
Schedule:
Four 10-hour shifts (3 week days and one weekend)
What You'll Do:
As the face of EEVC, you'll provide concierge-level support for clients navigating emergency visits. You'll be a vital link between our client service and clinical teams, ensuring a seamless, compassionate experience. Daily responsibilities include:
Delivering warm, knowledgeable customer service in person and over the phone
Professionally documenting medical records
Assisting with estimates and invoices in collaboration with DVMs
Triage support and patient assessment upon arrival
Coordinating multiple priorities in high-stakes situations
Providing basic animal restraint and veterinary assistance
What You Can Expect:
At EEVC, we believe in taking care of you so you can provide the best care for our beloved pets.
We value your well-being: Enjoy flexible leave policies, mental health awareness support, and a unique team-oriented work culture that promotes happiness and health in body, mind, and spirit.
We value your professional growth: We are committed to mentoring our team to help you reach your full potential.
We have a friendly/inclusive culture: Step into an environment where
mutual respect and kindness
thrive. You'll work in a stimulating, high-volume environment alongside colleagues who are
eager to share their expertise
.
What We're Looking For:
1 year of veterinary experience required (CSR or VA); triage experience strongly preferred.
High school diploma or equivalent
A calm, caring demeanor and strong multitasking abilities
Someone who thrives in a fast-paced, emotionally rewarding environment
Basic veterinary knowledge is a plus!
Fluent English skills (speaking & reading) are required for the role.
Why Choose EEVC?
At EEVC,
we value autonomy
- we believe in
empowering our team members
to take ownership of their work and make meaningful contributions. From day one, our
onboarding process sets you up for success
. You'll receive continued support throughout your training as you navigate your role. Our
monthly team introductions
provide a unique opportunity to connect with your colleagues in a class setting,
fostering a sense of camaraderie and community
from the outset. While we strive for
a welcoming and inclusive atmosphere
, we are committed to ensuring that
everyone feels respected and valued
. We
encourage initiative
and
support your professional growth
every step of the way. Our structured
career path program
helps you chart your course within the company. Whether you aspire to transition to a different department or advance in your current role,
we're here to help you achieve your goals
.
We're excited to welcome individuals who are passionate about making a difference in the lives of animals and their owners. Full-time Benefits Include:
CE Allowance
Uniform Allowance
Paid Time Off
RECOVER Training
Holidays = 1.5x pay!
Medical/Dental/Vision
Short & Long-Term Disability
Life Insurance
401k with employer match
Employee Pet Discount
Access to VetBloom for RACE-approved continuing education and training
Access to VetGirl Subscription
Partnership with Penn Foster Veterinary Technology program, including scholarships
License application and renewal reimbursement for LVTs.
VTS Support
One-time VTNE Reimbursement
Fully stocked kitchen with snacks and beverages
Employee Pet Area - We have plenty of space for you to bring your own pets to work!
Ready to be the calm in the chaos and the kind voice that makes all the difference?
Apply today and join our incredible team at EEVC!For more information about our hospital, please visit .
PM19
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. RVT, Registered Veterinary
Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse
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Compensation details: 22-25 Hourly Wage
PIb19cb058b6fe-30***********2
Patient Rep Collector Full Time Days
Los Angeles, CA jobs
CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924.
Join our Global Network and be a CHA Global Ambassador
CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries.
Our New Facility is seeking for Top Talents
The best women's hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood.
Position Summary:
To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay.
Minimum Education:
High School Diploma.
Preferred Education:
N/A
Minimum Work Experience and Qualifications:
Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience.
Medical terminology, knowledge of payer requirements and programs which the patient may be eligible.
Excellent communication skills.
Ability to communicate effectively verbally and in writing.
Must be able to work in a union environment.
Preferred Work Experience and Qualifications:
N/A
Required Licensure, Certification, Registration or Designation:
Current Los Angeles County Fire Card required (within 30 days of employment).
Shift: Days
Hours: 8
Shift Hours: 8:00am - 4:30pm
Weekly Hours: 40
Type: Full-Time
FTE: 1.0
Auto-ApplyPatient Care Coordinator - Columbine Family Practice
Littleton, CO jobs
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Columbine Family Practice! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Compensation details: 20-24 Hourly Wage
PI340b445e1a05-26***********4
Easy ApplyPatient Care Coordinator - Lone Tree Family Practice
Lone Tree, CO jobs
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Lone Tree Family Practice! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Compensation details: 20-24 Hourly Wage
PI3611e0a54dee-26***********1
Easy ApplyPatient Intake Representative
Wichita, KS jobs
Hunter Health provides all-encompassing care for the Wichita community, including medical, dental, behavioral, vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their whole wellbeing. Our Hunter Health team is at the heart of our operations. From the initial interaction with a new patient to empowering individuals with the knowledge to manage their health - it begins with each member of our staff. Regardless of role or responsibility, every team member is a valuable part of living our mission and upholding our positive work environment with our Standards of Culture.
We exist to improve the health and wellbeing of everyone in our community.
Schedule: Monday through Friday, 40 hours per week
Full Time Benefits:
20 days of PTO per year, plus 10 paid holidays.
Employer-paid Benefits include:
* Basic life insurance
* Short-term disability
* Long term disability
* Employee Assistance Program with 12 free sessions per year
Optional Benefits include:
* Medical
* Dental
* Vision
* Supplemental life insurance
* Accident and critical illness insurance
* Identity Theft Insurance
* 401k with Safe Harbor Plan match
Summary: The Patient Intake Representative (PIR) is responsible for providing excellent customer service to our patients and to each person who enters the clinic. This position ensures accurate completion of patient documentation, determines patient payment details, collects and reconciles patient payments, and assists in scheduling for the clinic. The PIR functions in accordance with established federal, state, and clinic standards, while complying with all federal grants and Hunter Health Clinic (HHC) policies and procedures.
Essential Functions:
* Greets patients and visitors whether in-person or on the telephone, while answering inquiries or referring to other individuals for further information.
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, managing schedule in real time to optimize patient access and creating opportunities for patient engagement.
* Maintains patient accounts and records by obtaining, recording, documenting and updating personal and financial information.
* Screens and enrolls eligible patients into clinic's special population programs.
* Manages and records revenue by updating financial information, collecting patient charges, controlling credit extended to patients as well as filing and expediting third-party claims.
* Assists patients with registration forms, as needed
* Escalates patient concerns or complaints to leaders to address them, as needed.
* Maintains confidentiality with respect to proprietary information, patient information and employees as patients' information.
* Tracks internal and external Release of Information (ROI) requests.
* Provides feedback to Business Operations Manager to provide suggestions for enhancements to current processes, providing innovative and creative solutions supporting organizational benchmarks and departmental billing goals.
* Travels when necessary to meet operational needs.
* Performs all other duties as assigned.
Qualifications:
* High school diploma or GED is required.
* 1-2 years of experience in a prior customer service role is required.
* Experience in a clinic office setting is preferred.
* Bilingual abilities are preferred.
Skills:
* Listens, identifies, and responds quickly and effectively to internal and external needs.
* Communicates effectively with all patients.
* Displays organizational skills, abilities to multi-task, and uses time and resources effectively.
* Displays good judgment and decision-making skills.
* Effectively collaborates and seeks clarification and confirms accuracy as needed.
* Utilizes teamwork to achieve desired results and contributes to projects while developing positive working relationships.
* Pursues goals with commitment and takes initiative eagerly.
* Demonstrates accuracy, thoroughness, and reliability; manages time and priorities; develops and follows work procedures.
* Evaluates own performance and accepts constructive feedback to continue learning.
Physical and Mental Demands of the Job:
All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This essential functions document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
* Talking: The ability to speak clearly and effectively.
* Average Hearing: The ability to hear average conversations and respond accordingly.
* Repetitive Motion: The ability to sit, stand, walk and use hands to handle, feel and reach.
* Finger Dexterity: The ability to use fingers to make small movements such as typing, picking up objects and pinching fingers together.
* Average Visual Abilities: The ability to focus on items clearly, including close vision, color vision and the ability to adjust focus.
* Working Conditions: The ability to work in a well-lit, climate-controlled environment, with a noise level that is occasionally high. There is potential exposure to infectious diseases.
* Physical Strength: The ability to occasionally lift and/or move up to 10 pounds.
* Mathematical Ability: The ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not an exhaustive list of all duties and responsibilities associated with this job. Hunter Health Clinic Inc. reserves the right to amend and change responsibilities to meet business and organizational needs.
Hunter Health Clinic gives preference in employment opportunities to Native Americans who can perform required work regardless of age, sex, religion, or tribal affiliation.
Scheduling Specialist - OB/GYN - Oceanside
Oceanside, CA jobs
Scripps Coastal Medical Center makes it easy and convenient for our community to receive exceptional health care in San Diego. Our primary care physicians and their teams provide annual exams, preventive health screenings, wellness information and diagnostic services for you and your family.
With offices throughout San Diego County, our doctors specialize in family medicine, internal medicine, pediatrics, and obstetrics and gynecology. Some locations also provide rheumatology and orthopedics care. When further specialty care is needed, you have access to an extensive network of medical experts throughout the region. Scripps also provides health education resources, including weight management programs, nutrition and fitness classes, and programs for chronic conditions, such as diabetes.
This is a Full Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule, located at our Scripps 78/Jefferson clinic in Oceanside. Once training is complete, this position has a hybrid work schedule, with some days at home and some in-office. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join a caring team supporting Scripps 78/Jefferson Clinic as a Scheduling Specialist in the OB/GYN department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
* Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions.
* Responding to customer billing and payment inquires as needed.
* Mentoring and training staff on departmental procedures.
* Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors.
* Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
* Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns.
Required Qualifications:
* Must possess excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines.
* Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.
Preferred Qualifications:
* 2 or more years of experience in a customer service or healthcare/medical office environment.
* Previous scheduling experience.
* Experience with Epic.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $27.24-$35.88/hour
Scheduling Specialist - OB/GYN - Oceanside
Oceanside, CA jobs
This is a Full Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule, located at our Scripps 78/Jefferson clinic in Oceanside. Once training is complete, this position has a hybrid work schedule, with some days at home and some in-office. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
Nearly a quarter of our employees have been with Scripps Health for over 10 years.
Scripps is a Great Place to Work Certified company for 2025.
Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join a caring team supporting Scripps 78/Jefferson Clinic as a Scheduling Specialist in the OB/GYN department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions.
Responding to customer billing and payment inquires as needed.
Mentoring and training staff on departmental procedures.
Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors.
Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns.
Required Qualifications:
Must possess excellent mathematical skills and ability to handle monies.
Excellent communication and customer service skills.
Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines.
Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.
Preferred Qualifications:
2 or more years of experience in a customer service or healthcare/medical office environment.
Previous scheduling experience.
Experience with Epic.
Auto-ApplyIn Home Care Scheduling Specialist
Ellicott City, MD jobs
Job Description
Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth.
With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful.
What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist
As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection.
What you need to be successful
To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting.
Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position.
Knowledge and skills required for the position are:
Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas.
2 years high volume scheduling experience
Taking / Making 50+ calls and emails per day, great at multi-tasking
customer services
strategic thinking
solution driven
team player
adaptable
organized
detail oriented
fast paced environment
leader
empathetic
communication
Will you join our team?
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!