Hersha Hospitality jobs - 664 jobs

Opportunity: Reservations Agent Respond to telephone, email, internet inquiries, and employ sales techniques in order to secure and process reservations for guest accommodations in accordance with established guest service and sustainability standards. Potential Career Path Reservations Manager - Front Office Supervisor - Front Office Manager Essential Job Functions Answer the telephone and greet prospective guests in a friendly manner. Respond to callers' inquiries and requests. Respond to email and internet inquiries promptly and accurately. Provide accurate information regarding availability, accommodation types, transportation to and from hotel, room rates, and hotel amenities. Assign reservations based on guest preferences and availability; provide confirmation number. Input and retrieve data using thecomputer reservation system utilizing codes for efficiency. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate applicable deposit and guarantee policies as requested. Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out. Promote hotel and brand-specific marketing programs. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High school Diploma or equivalent. Previous customer service experience preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us PARROT KEY HOTEL & VILLAS IS AN IDYLLIC KEY WEST HIDEAWAY OFFERING SIMPLE LUXURY, COMFORT AND STYLE IN A SERENE WATERFRONT OASIS. Five acres of award-winning tropical gardens surround Parrot Key, with pretty paths meandering through colorful foliage and beautiful landscaping. Four sparkling pools are nestled among their own private sculpture garden with The Grove Kitchen & Bar offering a range of refreshing drinks and delicious food. Each guestroom, suite and villa boasts spectacular views of either the calm ocean or the lush gardens. From your peaceful haven, it's hard to believe that the energetic and eclectic vibe of Old Town Key West, is just a 3 miles away. This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

General Hotels Corporation is seeking a skilled Housekeeper / Room Attendant to join our team! The ideal candidate will have experience in hotel housekeeping and be able to provide exceptional service to our guests. Responsibilities: Clean and maintain guest rooms and common areas Change linens and towels Restock supplies in guest rooms and common areas Report any maintenance issues to management Assist guests with any requests or needs Follow all safety and sanitation policies Keep work area clean and neat at all times Requirements: Previous experience as a hotel housekeeper is preferred Excellent attention to detail Ability to work independently and as part of a team Strong communication and customer service skills Ability to lift, push, and move heavy objects Flexibility to work weekends and holidays Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for a Breakfast Attendant to join our hotel team! The Breakfast Attendant is responsible for preparing and serving a fresh and inviting presentation of the daily complimentary breakfast, giving a friendly greeting to each guest at breakfast and providing superior service to all guests. This position is an early morning position. Must be able to work weekends and holidays. Responsibilities: Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation per brand and company standards. Prepare foods such as cut fruit, coffee and juices. Stock coffee, juice and milk. Set out cold food such as sweet rolls, muffins and cereal for self-service. Warm and set out hot foods such as hash browns, French toast, etc. Set up serving dishes, utensils, cups, and other paper/china products. Maintain cleanliness of breakfast area and kitchen during and after breakfast hours. Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders. Required Competencies: Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner. Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Periodically restock self-service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage. Quantity - Meet productivity standards and completes work within a timely manner. Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends. Initiative - Ask for and offer help when needed. Clear and clean tables as they are vacated; wipe up spills; sweep, mop, and vacuum kitchen and dining areas. Remove trash. Compliance - Comply with health department rules and regulations with respect to handling, preparing and storing food. Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package Qualifications High School diploma or equivalent is preferred. Should have basic knowledge of food and beverage preparation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

About Us HEI Hotels and Resorts is excited to welcome another luxury hotel into the portfolio! This sophisticated retreat is overlooking Biscayne Bay and is in walking distance of Brickell's business district. From expansive guest rooms and suites to premium services and amenities, this location offers the perfect destination for guests. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded. Essential Duties and Responsibilities Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication. Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets. Apply yield management techniques and analyze historical data to maximize revenue and profitability. Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability. Conduct market research on competitors' products, services, and pricing to inform strategic business plans. Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value. Build and maintain long-term client relationships, ensuring repeat business. Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities. Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments. Conduct hotel site inspections and client presentations with professionalism and confidence. Participate in trade shows, sales blitzes, and networking events to generate leads. Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution. Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction. Manage A/V equipment as a profit center when applicable. Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events. Monitor market trends, competitor activity, and key client accounts to identify growth opportunities. Perform any other job-related duties as assigned. Qualifications and Skills Prior hospitality experience with specific experience in catering sales is essential. Minimum 1+ year in catering sales required. Experience at a similar size and quality hotel preferred. Proficient in Microsoft Word, Excel, and hotel sales system. Strong sales and revenue management skills, with the ability to train and motivate peers. Knowledge of hotel features, benefits, and competitive landscape. Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences. Strong organizational, problem-solving, and client service skills. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Celebrate your style at Aloft Miami Airport, a hip new hotel that's only 15 minutes from Miami International Airport (MIA). We are different by design at the Aloft Miami Airport and it's all about fun at work in a relaxed environment with professionals constantly aspiring to exceed guest expectations. The Aloft brand is the perfect platform to enter the Hospitality industry with hands on exposure to Hotel Operations and a team that supports each other. We offer free parking for our associates, competitive pay and benefits in an environment that promotes growth and development. Are you ready to join our Vibrant Team? Let's have a chat to discuss how we can elevate your career. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Sales Team in the administrative functions required for effective hotel sales and management. Essential Duties and Responsibilities * Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. * Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents. * Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. * Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. * Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. * Answer incoming telephone calls, completing a lead form for all inquiries and assist guests with questions, changes and special requests. Ensure no leads are abandoned and all calls are returned promptly (generally within four hours). Communicate requests to appropriate departments. * Type all banquet event orders and convention resumes with appropriate cover letters. Type thank you letters and comment cards. * Maintain filing system according to HEI Hotels and Resorts standards. File contracts and correspondence daily. Daily pull of trace cards and files. * Optimize room rental charges. * Consistently participate in the re-booking of repeat business by having a track record of long term client relationships * Actively participate in industry related organizations (NACE, MPI). * Actively prospect and solicit local market for new business; to include direct phone calls and outside sales calls * Attend local networking event to increase awareness of the hotel and meet new clients * Organize in-house events for clients such as evening receptions to connect with corporate clients, etc. * Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. * Comfortable with hotel site inspections and client presentations. * Excellent creative skills to provide innovative set-ups and functions for groups. * Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. * Excellent knowledge of computers, specifically CI TY, Word and Excel. * Monitor group room blocks and pick up, generate detailed resumes for the operating departments. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic administrative knowledge such as business letters, formats, and telephone etiquette. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. * Ability to access and accurately input information into a computer using Microsoft Office Suite. * Ability to follow written and verbal instructions. * Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Ability to set-up and maintain filing systems. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Responsibilities Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. Performs other duties as assigned, requested or deemed necessary by management. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training None Experience None Knowledge/Skills Must have basic knowledge of dishwashing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see minute objects at arm's length, to read meters and controls. Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. Must be able to understand and follow verbal/written instructions and able to communicate. Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

Opportunity: DIRECTOR OF RECREATION Supervise all recreation department operations and personnel including pool attendants, beach attendants, and kid's club attendants. Create safe, fun, and diverse programs that will engage children and contribute to memorable vacations/resort stays. Essential Job Functions Administrative: Ensure the department checklist is being completed daily. Check for Cabana and Kids Club reservations on a daily basis Create, plan, organize and manage social/sports activities for children and guests. Interact with parents, ensuring their comfort level with the programs, the staff, and the safety and well-being of their children while in the resort-sponsored activities. Schedule and promote activities throughout the hotel to ensure guests know the options. Ensure a variety of programs are available to meet the needs of guests. Make sure recreation areas are set up to department standards. Must be approachable and have motivational skills for associates, guests, parents, and kid's club participants. Must be well organized, responsible, have great energy, be creative, and possess problem solving skills. Must be flexible and able to work in a team. Interview and assist in making hiring decisions. Manage all scheduling and training programs of recreation staff. Payroll administration for department personnel. Carry out all reasonable requests of which you are capable of performing. Familiar with all Standard Operating Procedures Financial: Comply with corporate accounting procedures. Assist AGM and/or GM in developing department budget. Utilize budgets to obtain financial objectives. Associate Relations: Create and nurture a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing service. Be readily available & approachable for all team members. Assist supervisors in understanding team members ever changing needs and expectations, and exceed them. Take proactive approaches when dealing with associate concerns. Extend professionalism and courtesy to team members at all times. Celebrate and foster decisions that result in successes as well as failures. Guest Relations: Be readily available/ approachable for all guests. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Ensure staffing levels allow team members to exceed guest needs. Extend professionalism and courtesy to guests at all times. Position Requirements In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM: The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work. Carry out all reasonable requests by leadership team. Comply with department uniform and appearance standards. Participate in Manager on Duty coverage program. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities Overnight shifts, typically from 10:30pm - 6:30am Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order, all doors secured and responds to guest incident as security as needed. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. Complete work order request forms on a daily and timely basis. Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. May require ability to drive pick-up truck and snow removal equipment. Ability to maintain logs and records. Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to hear portable radio, fire alarms, machinery, guests. Ability to inspect, maintain equipment. Ability to respond on portable radio to base station, guests. Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. Frequent bending and kneeling required to perform inspections and repairs. 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

Why us? Where Every Stay Becomes a Story Worth Retelling. The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces are crafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite guests to slow down and savor the moment. As part of our guest services team, you will help create the very first memories guests have of this new experience. From the moment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling of belonging. If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here. Job Overview The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. Responsibilities Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. Respond to guest requests, concerns and problems to ensure guest satisfaction. Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. Qualifications Education/Formal Training One to two years of post high school education. Experience Experience required by position is from two to three full years of employment in a related position with this company or other organization(s). 3-5 years of experience in housekeeping operations preferred. Previous experience in a full service Director of Housekeeping role preferred. Experience working in a union environment preferred. Knowledge/Skills Requires thorough knowledge of the Housekeeping field. Requires knowledge of our company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to compile facts and figures. Ability to analyze report data, prepare reports and initiate correspondence. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Bending -30% of shift touring property, checking rooms, etc. Kneeling -5% of shift checking rooms. Ability to communicate information and hotel services to management and guests. Second language may be required. Ability to communicate with guests. Ability to inspect guest rooms, public areas, and back of house, and review reports. Mobility -continuous movement throughout the hotel. Continuous standing -30% of shift. Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift. Environment Primarily housekeeping department environment. May include prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. Benefits Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit ▪ Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance ▪ Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period ▪ Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution ▪ Eligible to enroll in Health, Dependent and Commuter flexible spending accounts ▪ Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage ▪ Eligible to enroll for short-term and long-term disability insurance coverage ▪ Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance ▪ WINFertility guidance for those enrolled in Sage medical plan ▪ Calm Health Application Subscription ▪ Employee assistance program ▪ Paid time off for vacation, sick time, and holidays ▪ Tuition Reimbursement of up to $2,000 per calendar year ▪ Great discounts on Hotels, Restaurants, and much mor

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Plan, manage, and lead the kitchen team in the procurement, production, preparation, and presentation of all food for the restaurant. Responsible for the creative direction, operational execution, food quality, labor and food cost control, and development of a team-oriented, professional kitchen culture. Works closely with the Executive Chef and front-of-house leadership to ensure consistency, compliance, and guest satisfaction. Responsibilities Manage daily kitchen operations including prep, service, cleaning, scheduling, and compliance with food safety standards. Develop, maintain, and refine menus with a focus on seasonality, creativity, quality, and profitability. Oversee back-of-house financial performance: manage labor and food costs, track waste, control ordering, and conduct inventory procedures. Train and develop Sous Chefs, Line Cooks, and Prep Cooks in culinary techniques, organization, food safety, and efficiency. Monitor food preparation and taste dishes to ensure standards are met prior to service. Enforce sanitation, cleanliness, and proper food handling standards at all times. Support and model a positive, respectful, and collaborative work environment. Collaborate with Executive Chef and FOH leadership to ensure smooth service execution and extraordinary guest experiences. Assist with recruitment, hiring, onboarding, and performance evaluations for BOH associates. Respond promptly and professionally to staff concerns, guest feedback, and operational needs. Promote continuous improvement in efficiency, product quality, and service standards. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES 5 - 50 associates (varies by property, outlet size, and season) BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training High school diploma or equivalent required. A culinary degree or equivalent professional experience is preferred. ServSafe Manager certification required. Qualifications Minimum three years of experience as a Sous Chef or Chef de Cuisine in a high-volume or chef-driven kitchen. Demonstrated success in food and labor cost management, inventory control, and P&L performance. Must meet state and federal requirements for handling food and supervising kitchens. Knowledge/Skills Proficiency in a wide range of cooking techniques (e.g., sauté, grill, roasting, butchery, sauces). Ability to create prep lists, schedules, ordering systems, and cost analysis. Familiarity with kitchen inventory practices and ordering systems. Proficiency with spreadsheets and restaurant management software for labor and inventory. Ability to communicate clearly, respectfully, and effectively with staff and leadership. Strong leadership, training, and team development skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull, and carry up to 50 lbs. regularly. Frequent bending, kneeling, reaching, and handling during prep and service. Mobility - full range of mobility with ability to travel up to 300 feet regularly during the shift. Continuous standing and walking throughout the shift, particularly during service. Ability to hear and respond to staff and operational cues in a noisy kitchen environment. Ability to taste and evaluate food for quality standards. Ability to perform multiple tasks simultaneously, follow instructions, and remain organized in a high-pressure environment. Environment Physically strenuous - prolonged standing, walking, lifting, and carrying throughout the shift. Exposure to high heat from kitchen equipment and cold from refrigeration/freezer units. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

Now Hiring: Bellperson Are you passionate about serving others and creating memorable guest experiences? As a Bellperson, you'll be at the heart of the hotel's guest reception area, playing a key role in shaping each guest's stay. Your proactive, responsive, and caring nature will make all the difference. If you enjoy engaging with people, have a winning personality, and take pride in responsibility-this is the perfect role for you! At Concord Hospitality, we foster a culture where everyone is valued and treated with respect. Join a team that believes in quality, integrity, community, profitability, and having fun! Position Summary: The Bellperson is responsible for welcoming guests, assisting with luggage, and ensuring a smooth arrival and departure experience. You'll be the first and last impression for our guests, providing helpful information, personalized service, and a warm, professional demeanor throughout their stay. Key Responsibilities: Greet guests warmly upon arrival and departure. Assist with loading/unloading luggage and escort guests to their rooms. Explain room features, hotel amenities, and services. Organize and store luggage in designated areas. Read and match luggage tags, write claim tickets, and ensure proper handling. Respond promptly to guest requests and resolve issues or escalate as needed. Provide accurate information about hotel services and local attractions. Stay informed on current events and entertainment in the area. Coordinate with valet, front desk, and housekeeping for seamless service. Perform other job-related duties as assigned. Qualifications: High school diploma or equivalent preferred. Previous hospitality or customer service experience is a plus. Excellent communication and interpersonal skills. Ability to lift and carry heavy luggage and stand for extended periods. Professional appearance and positive attitude. Familiarity with the local area is helpful. Flexible availability including weekends and holidays. Why Join Concord Hospitality? Benefits for Full-Time Associates: Competitive Pay Medical, Dental & Vision Plans Prescription Discounts 401K Retirement Program with Company Contribution Complimentary Hotel Room Night Program (7 free nights/year) Group Life Insurance (equal to annual salary) Voluntary Short & Long-Term Disability Verizon Wireless Discount (up to 18%) Education Assistance Programs (University of Phoenix tuition discounts) Learning & Development through LMS and classroom training About Concord Hospitality: With over 100 hotels across North America and partnerships with major brands like Marriott, Hilton, Hyatt, and Choice, Concord is a growing company offering exciting career opportunities. We're expanding with 25 new hotel builds and additional acquisitions, creating room for advancement and development. Our foundation is built on 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We believe in hiring the best, creating a positive work environment, and celebrating our associates. If you're looking for a place to grow, be valued, and have fun-this is the opportunity for you.

Opportunity: Maintenance Manager Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure. Potential Career Path Chief Engineer - Area Chief Engineer - Regional Director of Engineering Essential Job Functions Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Conduct room inspections and identify repair needs. Manage and coordinate bids, quotes and contracts for 3 rd party vendors. Oversee small projects, or PIPS, and manage and report on the work progress. Install or repair sheet rock and other wall coverings. Paint designated areas and items. Install and replace basic electrical fixtures. Replace light switches, receptacles, light bulbs, and fixtures. Install, replace, and program televisions. Perform minor plumbing functions. Replace and repair heating and cooling pumps as well as preventative maintenance on units. Troubleshoot and repair kitchen equipment. Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PM's on all rooms and equipment. Maintain the building exterior and “curb appeal” of entire hotel grounds Refurbish, paint and finish furniture and fixtures as needed. Test, examine, and maintain hotel's life safety systems to ensure they are 100% operational at all times. Maintain repair and preventive maintenance records and coordinate compliance of service contracts. Perform and maintain work to local, state and Federal codes. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High School diploma and/or trade school course work in related field preferred. Previous supervisory engineer/maintenance experience required or equivalent training. Certifications may be required. HVAC certification preferred. Work Environment and Context Work schedule varies and may include working on holidays and weekends or alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do In this role, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton's short and long term goals. Direct and lead your team to achieve budgeted top-line revenues. Accountable for Sales and Marketing budget to assure appropriate spend. Act as the hotel ambassador by establishing relationships with the community to increase the hotel's exposure. Work tactically with the Director of Revenue Management (DORM), Digital Marketing, and Public Relations teams to ensure a strategically symbolic relationship between all disciplines. Some of your responsibilities include: * Provide coaching, mentoring, and training to the sales team, continually assessing their strengths and challenges. * Develop marketing and PR initiatives to support sales strategies and activities. * Establishes a sense of urgency with the team to understand and anticipate needs. * Responsible for working directly with the Regional Director of Sales + Marketing (RDSM) and General Manager in building a clear and credible vision for the hotel. * Handles specific accounts assigned by the RDSM. * Handles assigned market segment based upon experience and depth of contact base to benefit the hotel. * Knowledgeable of competitive set and recommends sales/pricing strategies, service, and product improvements to stay competitive. * Responsible for achieving the group rooms and catering revenue budget for hotel. * Align with the People & Culture Department (HR), structures, and systems to achieve strategic goals and maximize all revenues. * Consistently reviews shifts in market mix with revenue and operations teams and makes deployment/pricing recommendations. * Work with IHG Corporate Sellers to communicate specific account needs to impact revenues. * Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies. * Responsible for directing all Public Relations efforts including management of the Public Relations firm and collaboration with the Kimpton Home Office PR team. * Develop appropriate revenue/production goals with the RDSM's support and approval. * Works with DORM and Director of Catering on monthly, quarterly, and annual rooms, budgets, and forecasting. * Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L. * Pulls and analyzes relevant data to develop and recommend appropriate actions. * Assist with individual quarterly action plans and quarterly Kimpton Check-Ins for your team. * Ensure that accurate and detailed notes/traces of accounts are maintained via Opera and Delphi databases. What You Bring * Bachelor's degree in Hotel Administration or Business preferred. * 5 years of sales experience. * Excellent verbal and written communication skills, computer literacy, and working knowledge of Delphi sales software, Microsoft Office Suite, Tableau etc. * Ability to encourage, lead and develop a team by example. * Well organized, detail oriented with excellent follow-up and communication skills. * Ability to convert vision into specific and tangible actions. * Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. * Ability to adapt rapidly to evolving market dynamics and needs. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Opportunity: Host Brand Ambassador Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards. Your Growth Path Food Server or Guest Service Agent - Restaurant Supervisor or Front Office Supervisor Your Focus Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu. Read, maintain and make daily entries in the log book to coordinate communication between shifts and management. Maintain proper set-up of the dining room. Assist as needed or requested with service. Receive records and make any necessary arrangements for reservations and special functions in the restaurant. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High school diploma or equivalent . Previous customer service experience preferred. Work Environment and Context Work schedule varies and will include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Responsible for the reception area at the spa, including greeting guests in a professional and courteous manner. Responds to telephone and in-person inquiries regarding appointments, club information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied. Facilitates guest departure (check-out) on a daily basis by following established point of sale procedures in order to close guest account. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise spa charges upon check-out and maintain accurate guest files. Courteously answers inquiries and accepts appointments, both in person and by telephone, by accurately communicating service rates and information and by using suggestive selling techniques (internal promotion, programs and discounts) to sell products and services. Maintains a good customer relation by using guest name throughout interactions, keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone. Maintain clear and concise communication with leadership team and management regarding any occurrences involving associates or guests that require attention. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must have vision ability to read written communication, including computer screens. Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service issues, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing Bending/kneeling - repeated bending and kneeling required while filing Mobility - must be able to reach all areas of hotel to assist clients. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled workstation. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide guidance and leadership to The Spa, ensuring consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits. Essential Duties and Responsibilities Implement and manage spa's daily quality process including goal communication, associate improvement, and compliance with HEI Hotels and Resorts' standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, motivate, conduct performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate for spa associates including, but not limited to Manager(s), Supervisor(s), Therapists, Front Desk and Attendants. Maintain accurate and up to date records regarding required licensing of spa staff. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Spa Therapists and Associates in details of work. Observe performance and encourage improvement. Monitor business levels and hotel occupancy and make staffing adjustments accordingly. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Supervise the budgeting, forecasting, cost, and inventory controls. Prepare Forecast expenses and actual results for the spa revenue and expenses. Provide expertise with regard to the spa's core business vis-à-vis company meetings and activities. Be available and able to assist in all aspects of operations as needed based on business needs. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large-scale work projects. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Complex mathematical skills and considerable skills in the use of a calculator to prepare complex mathematical calculations without error, i.e. budgets, forecasting. Ability to be mobile for significant distances between and within buildings on the property. Ability to observe performance and detect signs of emergency situations and respond with proper action with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Opportunity: Grounds Person Clean and maintain public hotel areas and hotel grounds according to established brand/ hotel guest service and sustainability standards. Your Growth Path Engineer - Chief Engineer - Area Chief Engineer Your Focus Responsible for manually watering all plants and flowers located on hotel grounds, and the maintenance of plant life throughout the hotel. Responsible for weeding, mulching and tree trimming whenever necessary or as directed. (This will require the use of equipment such as sheers, blade saw and other gardening tools.) Cleans hotel grounds and removes litter and trash on a daily and consistent basis. Responsible for daily upkeep of the property buildings and grounds which includes removing, cleaning and replacement of trash bins, and upkeep of the hotel's trash room. Responsible for the care, maintenance and inventory of all grounds keeping supplies used as part of the grounds keeper role and ensures they are safe and in good working conditions. Responsible for cleaning and removing all accumulated debris and trash from the canal located adjacent to the hotel's restaurant. Sweeps or blows all hotel roadside entrances, walkways and hotel back areas. Performs daily walk-through of the hotel grounds and identifies, reports as well as addresses areas with immediate grounds keeping needs. Continually monitors all work areas for safety and sanitation. Ensures clean and clear sidewalks and driveways as needed in order to maintain a safe environment for all associates and hotel guests. Responsible for maintaining a clean, clear and presentable pool area which includes the organizing of pool chairs, tables as well as clearing of all trash and debris. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma and Trade school course work in related fields preferred. Previous engineer/maintenance experience or equivalent training required. Work Context Work schedule varies and may include working on holidays and weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us PARROT KEY HOTEL & VILLAS IS AN IDYLLIC KEY WEST HIDEAWAY OFFERING SIMPLE LUXURY, COMFORT AND STYLE IN A SERENE WATERFRONT OASIS. Five acres of award-winning tropical gardens surround Parrot Key, with pretty paths meandering through colorful foliage and beautiful landscaping. Four sparkling pools are nestled among their own private sculpture garden with The Grove Kitchen & Bar offering a range of refreshing drinks and delicious food. Each guestroom, suite and villa boasts spectacular views of either the calm ocean or the lush gardens. From your peaceful haven, it's hard to believe that the energetic and eclectic vibe of Old Town Key West, is just a 3 miles away. This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. Responsibilities Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards. Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures. Complete liquor requisitions and supply lists. Know and comply with state liquor laws. Ensure established pars are maintained. Perform all sidework duties according to sidework schedules. Qualifications Education/Formal Training Bartending training and certification, TIPS Certified Experience 6 months bartending Knowledge/Skills Must be 18 years of age to serve alcoholic beverages Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must be able to ruse records and all special requests. Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to accurately count cash. Ability to operate cash register. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

General Hotels Corporation is seeking a skilled Part-Time Night Auditor to join our team at the Homewood Suites Viera/Melbourne hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports. Responsibilities: Complete and transmit accounting reports and supporting documents Act as hotel system liaison during night hours Perform all guest service functions as required Assist in booking room reservations Answer hotel phone calls Qualifications: Previous customer service experience is required Previous experience in a similar position or within a hotel preferred Excellent communication skills, both verbal and non-verbal Hospitality-oriented demeanor is required Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude Excellent phone and computer skills Ability to work overnight on a full-time basis Ability to read and speak English Previous cash handling experience preferred Monday and Tuesday nights are required Benefits Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.