Hersha Hospitality jobs in Anaheim, CA

Opportunity: Housekeeping Supervisor Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path Executive Housekeeper - Front Office Manager - Assistant General Manager - General Manager Your Focus * Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) * Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly. * Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. * Issue cleaning supplies and equipment to associates. * On occasion, clean rooms or assist staff with cleaning rooms. * Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. * Supervise laundry employees, if applicable. * Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Practice safe work habits and wear protective safety equipment. * Assist in the breakfast area as needed. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma preferred. * Previous housekeeping experience or equivalent training required. * Previous supervisory responsibility preferred. HHM Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Greet and welcome our guests. + Check the service stations and tables to ensure accurate set-up and cleanliness. + Assist the restaurant dining services (if necessary), when and where appropriate. + Perform all necessary sidework, setup, and breakdown of the bar. + Follow uniform and grooming specifications. + Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages. + Clean shelving, stainless steel, mixers, cups, blenders and soda guns. + Unpack deliveries, stock bar and change beer kegs. + Notify a manager if a guest is becoming intoxicated or rude to other guests. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **What You Bring** + 1 year of experience in a similar or supportive role is preferred. + Food Handler and Alcohol Awareness Certification (if applicable). + Able to prioritize multiple tasks in a dynamic environment. + Able to learn, retain, and present product, menu, and allergy information to guests. + Knowledge or ability to learn the restaurant point-of-sale system. + Restaurant inventory and invoicing software proficiency is preferred. + Hardworking, dedicated, with a real passion for hospitality. + Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Why us? Sage Hospitaity Group is set to hire a service-focused Front Desk Agent to join our Front Office team in providing exceptional guest experiences at The Pierside Santa Monica. Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier, our Santa Monica Beach hotel is an inviting destination for your Southern California getaways. Guests feel at home in beautifully decorated rooms and suites with ocean views and modern amenities and can soak up the SoCal sunshine with a cocktail by the outdoor heated pool, or get energized in our well appointed fitness center. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. **Some of your responsibilities include:** + Build, repairs, and paints all parts of the hotel. + Install and replaces lighting fixtures and bulbs. + Clean carpets and rugs. + Visually inspect and test machinery and equipment. + Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. + Dismantle defective machines and equipment and installs new or repaired parts. + Repair and maintain physical structure of establishment. + Fabricate and repairs furniture and fixtures. + Attend all scheduled training classes and meetings. + Paint corridors, hotel rooms, and lobby areas when necessary. + Transport heavy boxes and packages within the hotel for maintenance and repairs. + Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. + Communicate with Maintenance Supervisor on projects as assigned. + Respond to all customer requests in a timely and personable manner. **What You Bring** + Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. + Ability to be yourself, lead yourself, make it count! + Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve guests in hospitable manner to ensure positive guest experience during arrival and departure. Essential Duties and Responsibilities Show guests to room assisting with their luggage. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions. Check luggage for hotel guests both for day and overnight. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts. Open doors and greet guests in a friendly and courteous manner. Maintain the cleanliness of the bell stand, lobby, and baggage room. Keep lobby door and windows clean when not busy with guests. Post the daily events board and entertainment board in the lobby. Maintain an open communication line through all shifts by proper use of intershift log. Deliver messages and valet to guest rooms. Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles. May perform the duties of a valet as required. Assist front desk with key inventory twice weekly. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills High school diploma or equivalent required. Hotel experience preferred. Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities. Ability to drive vans, limousines, and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation. Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation. Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $20.60 - $20.60 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. This part-time role consists of shifts on Fridays and Saturdays only. **Some of your responsibilities include:** + Clean and set tables to restaurant standards. + Deposit dishes appropriately in the dish-room or specified area. + Pull dirty plates from tables while guests are still seated. + Serve beverages promptly. + Stock bussing stations. + Clean stations, including sweeping floor using the tools provided. + Perform buffet set-up and refill if needed. + Assist other restaurant personnel with tasks when necessary such as expediting food to tables. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **What You Bring** + 1 year of experience in a similar or supportive role is preferred. + Food Handler Certification (if applicable). + Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment. + Hardworking, dedicated, with a real passion for hospitality. + Flexible schedule and are able to work mornings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Opportunity: Laundry Attendant Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction. Your Growth Path Room Attendant - Housekeeping Supervisor - Executive Housekeeper Your Focus Sort, count, and pre-treat soiled linen in preparation for laundering. Load and unload washers and dryers. Maintain equipment as trained. Fold, store and distribute towels and linens. Practice safe work habits and wear protective safety equipment. Assist with other housekeeping tasks in the event of staffing shortages. Maintain clean work areas. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills Prior housekeeping experience is desirable. HHM Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends or alternate shifts. Requires standing for extended periods, walking, pushing, pulling, bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending. Operate heavy machinery and use cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** You're an ambitious individual with a passion for sales and customer service as well as outstanding organization, computer, and property systems management skills. You value customer service and have a genuine approach to helping guests! **Some of your responsibilities include:** + Complete contracts and proposals with accuracy, and communicate timely and professionally with clients. + Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator. + Set up accurate billing for each individual group. + Enter pertinent information into Sales, POS and Event Management systems. + Regularly assist in booking individual reservations that fall into special rate categories. + Run group reports through our sales system and continually maintain group bookings in property systems. + Type, answer telephones, send correspondence, etc. (as required) + Take leads both over the phone and email, then process in our sales system. **What You Bring** + 2 years of experience in hospitality industry. + Bachelor's degree in hospitality preferred. + Flexible schedule, able to work evenings, weekends and holidays. + Strong understanding of customer and market dynamics and requirements. + Strong computer skills and proficient in MS Office. + Well organized, detail oriented with excellent follow-up skills. + Excellent communication skills and passion for creating ridiculously personable experiences for guests! Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Opportunity: Steward / Dishwasher Perform dishwashing and kitchen cleaning functions. Your Growth Path Cook or Stewarding Supervisor - Executive Steward or Sous Chef Your Focus * Wash dishes, glassware, flatware, pots and pans. * Operate dishwashing and other kitchen cleaning equipment. * Place clean dishes, utensils, or cooking equipment in storage areas. * Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. * Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. * Sweep and wash floors and clean trash cans. * Sort and remove trash, placing it in designated pickup areas. * Perform food preparation functions in the event of staffing shortages or during peak periods. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * HighSchool diploma or equivalent preferred. * Previous stewarding experience required or equivalent training. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends, etc. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Opportunity: Chief Engineer Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure. Potential Career Path Area Chief Engineer - Regional Director of Engineering Essential Job Functions * Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Maintain the hotel R&M budget. * Conduct room inspections, and identify repair needs. * Manage and coordinate bids, quotes and contracts for 3rdparty vendors. * Oversee small projects, or PIPS, and manage and report on the work progress. * Install or repair sheet rock and other wall coverings. * Paint designated areas and items. * Install and replace basic electrical fixtures. Replace light switches, receptacles, light bulbs, and fixtures. * Install, replace, and program televisions. * Perform minor plumbing functions. * Replace and repair heating and cooling pumps as well as preventative maintenance on units. * Troubleshoot and repair kitchen equipment. * Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PMs on all rooms and equipment. * Maintain the building exterior and "curb appeal" of entire hotel grounds * Refurbish, paint and finish furniture and fixtures as needed. * Test, examine, and maintain hotel's life safety systems to ensure they are 100% operational at all times. * Maintain repair and preventive maintenance records and coordinate compliance of service contracts. * Perform and maintain work to local, state and Federal codes. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. * Provide weekly updates to the Corporate or Regional Director of Engineering. Position Requirements * High School diploma and/or trade school course work in related field preferred. * Previous supervisory engineer/maintenance experience required or equivalent training. * Certifications may be required. Work Environment and Context * Work schedule varies and may include working on holidays and weekends or alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Why us? Hotel Per LA, is seeking a Food & Beverage Manager for our independent, luxury lifestyle property located in Downtown Los Angeles. Sage Hospitality Group company, is currently seeking a passionate, enthusiastic and purpose driven manager to deliver artful hospitality at a newly rebranded and repositioned luxury lifestyle flagship hotel and restaurant,formally The NoMad Hotel Downtown Los Angeles. The hotel is an independent, luxury lifestyle property located in Downtown Los Angeles. The property is housed in a gorgeously restored historic building and a quick walk from the Museum of Contemporary Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many hidden corners for guests to explore, the property showcases the glamor of LA without losing sight of its playful side. The hotel's public areas will serve as ‘the locals' living room' and be popular with local creatives, as well as guests seeking access to the city's cultural institutions, the buzzing culinary scene or the city's arena. The property features chic guestrooms with a vintage feel and custom furniture; an exciting new restaurant concept - Per L'Ora, a café - Cafe Ora and downtown LA's most stunning rooftop pool terrace and lounge- Bar Clara. Job Overview Plan and manage the Restaurant, Room Service, Bar, and catering in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and managing the operations of the Restaurant, Room Service, Bar and catering. Recommends promotional ideas and procedural changes. Prepares forecasts, implements, monitors and controls the budgets for the various outlets. Responsibilities Manage the human resources within the department. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate. Develop, recommend, implement and manage the department's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations. Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest. Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives. Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Qualifications Education/Formal Training More than two years of post high school education. Experience One to two years of employment in a related position with this company or other organization(s). Knowledge/Skills Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from customers, associates, and managers. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. Must have knowledge of food safety and chemicals/agents for training purposes. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required. Environment Inside 95% of shift. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen. Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $75,000.00 - USD $80,000.00 /Yr.

Opportunity: Engineer Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. Your Growth Path Engineering Supervisor - Chief Engineer - Area Chief Engineer Your Focus Conduct room inspections and identify repair needs. Install or repair sheetrock and other wall coverings. Paint designated areas and items. Install and replace basic electrical fixtures, replace light switches, receptacles, light bulbs and fixtures. Repair furniture. Install, replace and program televisions. Perform minor plumbing functions. Replace and repair heating and cooling pumps as well as preventative maintenance on units. Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and Federal codes. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Work as a bell attendant in the event of staffing shortages or during peak check in/out periods. Follow Service Recovery Guidelines. Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma and Trade school course work in related field preferred. Previous engineer/maintenance experience or equivalent training required. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Context Work schedule varies and may include working on holidays and weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us The Ambrose Hotel proves that luxury lifestyle can be completely sustainable. The intimate character, boutique style and award-winning, eco-friendly innovations of this uniquely crafted Santa Monica hotel sets The Ambrose Hotel as the perfect option to cookie-cutter chain hotels. This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

The Barista will prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas, and other specialty beverages. This also includes serving, taking orders for baked goods and sandwiches. The Barista will also describe menu items to guests or suggest products that might appeal to them. Order, receive, or stock supplies or retail products and provide room service for the guests. Job Description Special Qualifications, Education or Licenses: High School Diploma or equivalent Food Handler Certificate required Minimum one year of experience as a cashier, prior experience in customer service preferred Must speak, read, and understand English fluently and clearly Must be able to work nights, weekends and holidays Essential Elements: Ability to lift and move approximately 15 pounds, including setting and storing in overhead areas Ability to carry out all safety and emergency procedures, (for example fire, crowd control, inclement weather, and bomb threats) Ability to bend, squat, kneel, climb, and reach daily Ability to effectively utilize point of sale equipment Ability to perform tasks requiring sustained repetitive motion and/or fine motor skills, (for example: answering phones, using calculators, etc.) Ability to work in extreme temperature Ability to communicate clearly and effectively with guests regarding menu items, (including beverages, delivery times, etc.) Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the hotel Ability to perform basic arithmetic, including the use of percentages. Ability to read and write effectively Ability to read or understand diagrams and count Ability to sustain direct contact with the public; must establish a high degree of customer service and a high volume of interaction with guests and staff Service Responsibilities: Upselling and suggestive selling techniques Present a positive image of PJ's and Royal Sonesta Houston guests Be affable and accommodating when serving guests and offer excellent customer service Be aware of PJ's service objectives and work to fulfill those Ensure that the store offers excellent customer service as it pertains to the operation of the staff and physical upkeep of the store Operate in such a manner that aids in achieving the goal of increased sales and lowered operational costs Product Knowledge and Quality: Accurately prepare and serve PJ's and Royal Sonesta Houston beverages and food products Command an understanding of our products and use this knowledge to answer customers' questions and to educate the customer about our products Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to counter serving operations Assist on-the-job training of new employees Assist retail customers by offering information and suggestions as well as help in selecting purchases Presentation of the Store: Brew beverages to ensure that customers always receive fresh products, quickly served Replenish the pastry case in an attractive manner and store all back stock of food to ensure freshness Throughout a shift, be aware of on-hand levels of pastry, coffee, tea, and needs such as keeping condiment stand stocked, and general cleanliness of the store Maintain a clean counter area for sanitary and safety reasons and present a pleasing work area to guests. Execute the indoor and outdoor cleaning responsibilities as assigned by the manager Ensure the quality of the brewed beverages by regularly cleaning brewing equipment Restock all food products, serving supplies, condiments, and paper products Follow proper opening, closing, and shift-change procedures Ideas and Information Responsibilities: Alert management to operational needs, equipment failure, and necessary improvements that are needed Be informed of store issues and command an understanding of the services offered by the company Assist in the organization and physical improvement of the store Enforce and abide by company policies, procedures, and safety rules Additional Job Information/Anticipated Pay Range $26 to $26 based pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Opportunity: Accounting Clerk Verify, obtain approvals and pay invoices; bill and collect outstanding revenue in a timely, accurate manner in accordance with accounting policies and procedures. Your Growth Path Staff Accountant/Guest Service Agent - Regional Accountant - Controller Your Focus * Prepare cash discrepancy reports. * Retrieve and process deposits in accordance with hotel standards. * Maintain house bank and conduct transactions according to established processes and policies. * Issue and redeem cashier banks and conduct audits as needed. * Process petty cash receipts and reimbursements. * Assist with credit-related activities, including processing of credit applications. * Provide customers with accurate and timely invoices, statements, and schedules. * Maintain an efficient collection process to include an organized filing and tracing system. * Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits to ensure safety. * Perform other duties as requested by management. Your Background and Skills * High School diploma required. * Previous accounting experience or equivalent training required. * Proficient in using Excel. * Knowledge of PMS/accounting systems preferred. HHM Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include occasionally working on holidays, weekends. * Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide guidance and leadership to The Spa, ensuring consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits. Essential Duties and Responsibilities Implement and manage spa's daily quality process including goal communication, associate improvement, and compliance with HEI Hotels and Resorts' standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, motivate, conduct performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate for spa associates including, but not limited to Manager(s), Supervisor(s), Therapists, Front Desk and Attendants. Maintain accurate and up to date records regarding required licensing of spa staff. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Spa Therapists and Associates in details of work. Observe performance and encourage improvement. Monitor business levels and hotel occupancy and make staffing adjustments accordingly. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Supervise the budgeting, forecasting, cost, and inventory controls. Prepare Forecast expenses and actual results for the spa revenue and expenses. Provide expertise with regard to the spa's core business vis-à-vis company meetings and activities. Be available and able to assist in all aspects of operations as needed based on business needs. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large-scale work projects. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Complex mathematical skills and considerable skills in the use of a calculator to prepare complex mathematical calculations without error, i.e. budgets, forecasting. Ability to be mobile for significant distances between and within buildings on the property. Ability to observe performance and detect signs of emergency situations and respond with proper action with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $90,000.00 - $100,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Why us? Embassy Suites Irvine is part of the amazing Sage Hospitality portfolio where we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our associates. We believe in being true to ourselves and employing our passions. We are not just looking for associates; we are looking for, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving our guests from all walks of life. We are an energetic, diverse and close nit team that has a blast creating extraordinary experiences for our guests and fellow associates. The Perks: Hilton Hotel discounts world wide Medical, vision, and dental insurance (full time employees only) 401(k) (full time employees only) Lunch daily At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Develop, implement and manage emergency programs for the operation and maintenance of all equipment and physical structures and landscaping in compliance with corporate/franchise standards, local, state and national codes and regulations to protect the asset, guests and employees, to ensure optimum operations, minimize expenses and maximize customer satisfaction. Position is responsible for the short and long term planning and day-to-day operations of the engineering division. Recommends the department's budget and capital expenditures and manages expenses within approved budget constraints. Participates in total hotel management as a member of the hotel Executive Committee. Responsibilities Supervise the Human Resources in the division to attract, retain and motivate the staff; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Develop, recommend, implement and manage the department's budget capital expenditure plan, forecasts and objectives consistent with maintaining a first class property and management's expectations. Develop, implement and manage a maintenance program and negotiate maintenance contracts for the hotel, the grounds and all of the equipment in compliance with corporate/franchise standards and local, state and national codes and regulations to ensure the safety, convenience and satisfaction of all guests, managers and employees to protect the asset and maintain the property in first class condition. Develop, implement and direct all Emergency Programs; ensure all equipment is maintained, conduct inspections and drills, ensure compliance with all codes and regulations, train all employees and maintain accurate records to ensure a safe environment which protects the asset, guests and employees. Develop, implement and manage energy conservation programs for the property to minimize expenses. Coordinate renovation bidding, define the cost and scope of the project and oversee the general contractor and subcontractors to ensure quality work is performed for minimal cost. Qualifications Education/Formal Training More than two years of post high school education Experience Experience required by position is from four to five years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires advanced knowledge of building management/engineering. May require advanced working knowledge of other major areas in the hotel and the skill to integrate and communicate that information. Requires advanced knowledge of building management/engineering and housekeeping operations. May require considerable working knowledge of other major areas in the hotel and the skill to integrate and communicate that information. Must have advanced working knowledge in the following areas: General plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures and tiling, painting - prep to finish, basic carpentry, groundskeeping. Requires advanced knowledge of building management/engineering. Requires analyzing activities and/or information involving some original data manipulation or interpretation to arrive at logical conclusions. Requires management skills. Ability to provide information and associated services to hotel management and guests. Excellent comprehension and literacy required for procedures, reports, budgets, instructions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate with management and staff. Ability check hotel premises. Ability to communicate with management and staff. Frequent lifting, pushing, pulling and carrying of weights up to 25 lbs. and occasionally greater, for all hotel equipment and machinery. 50-75% of job function. Frequent bending and/or kneeling throughout the day for repairs and maintenance of hotel property, equipment and machinery. 50% of job function. Mobility - throughout the hotel, all floors, varying heights and distances. Use of ladders and lifts required at times. Generally 75-80% of job function. Continuous standing required in varying degrees throughout the day. Climbing stairs up to approximately 210 steps 5% of each day. Driving - limited driving on an occasional basis for supplies, equipment, etc. Generally within 20 miles. Environment Work inside 95% of week; outside 5% of week. Abnormal temperatures - walk-in freezers - below 32 degrees, 1% of the time. Salary USD $120,000.00 - USD $125,000.00 /Yr.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet and welcome our guests. Check the service stations and tables to ensure accurate set-up and cleanliness. Assist the restaurant dining services (if necessary), when and where appropriate. Perform all necessary sidework, setup, and breakdown of the bar. Follow uniform and grooming specifications. Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages. Clean shelving, stainless steel, mixers, cups, blenders and soda guns. Unpack deliveries, stock bar and change beer kegs. Notify a manager if a guest is becoming intoxicated or rude to other guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certification (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge or ability to learn the restaurant point-of-sale system. Restaurant inventory and invoicing software proficiency is preferred. Hardworking, dedicated, with a real passion for hospitality. Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping

About Us Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality. Essential Duties and Responsibilities * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information. * Complete the check in process by inputting and retrieving information from a computer system, including type and length of treatment. Promote brand marketing programs. Make appropriate selection of treatments based on guest needs. * Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear communication. Retrieve messages and communicate the content to the guest. Retrieve mail from mailbox. * Close guest accounts at time of check out and ensure satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Remain calm and alert especially during emergency situations and heavy activity. Plan and implement detailed steps by using experienced judgment and discretion. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation. * Ability to access and accurately input information using a moderately complex computer system. * Ability to observe and detect signs of emergency situations. * Ability to establish and maintain effective working relationships with associates, customers, and patrons. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc Compensation Salary Range: $25.11 - $25.11 Hourly Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.