Hersha Hospitality jobs in Boston, MA - 79 jobs

Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. Perform bookkeeping activities such as balancing accounts and conducting audits. Make and confirm reservations. Promote Hersha Hospitality and brand-specific marketing programs. Greet guests immediately upon arrival; register and assign guests to hotel rooms. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Compute bills, collect payments, handle cash, and make change for guests. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills Associate's or Bachelor's degree preferred. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on all shifts, holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Director of Sales page is loaded## Director of Salesremote type: On-Sitelocations: Hyatt Regency Boston Harbor - Boston, MAtime type: Full timeposted on: Posted Todayjob requisition id: JR112223Feel inspired when you work at Hyatt Regency Boston Harbor, a distinctive full-service waterfront hotel offering stunning views of the harbor and the downtown skyline. Our unique, up-scale 270-room property has been honored as a 2024 TripAdvisor Travelers' Choice Award recipient and has earned several Best of Weddings Awards from The Knot. Our team has consistently excelled in key performance metrics recognized by Hyatt, including Cleanliness, Working Order, and Customer Service. We pride ourselves in creating an inclusive and supportive environment, providing associates with a wealth of opportunities to help advance their careers and are proud to share our 95% Associate Satisfaction score! When you join our team, you'll enjoy a free hot meal during your shift and a comprehensive, competitive benefit program for the physical, mental and financial wellness of you and your family including: -Benefit eligibility within first 30 days -Health plans for medical, dental & vision -Generous 401k match -Paid time off including vacation, sick time and flexible holidays -Tuition reimbursement -Hotel stay discounts and more! Our location is convenient for commuters with free on-site parking and MBTA stations close by.We value U.S. military experience and invite all qualified military candidates to apply.**Overview**Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.### # **Essential Duties and Responsibilities*** Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.* Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.* Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement.* Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.* Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.* Develop and conduct persuasive verbal sales presentations to prospective clients.* Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining, and adjusting as deemed necessary by current market conditions.* Organize and/or attend scheduled sales department, executive committee, and related meetings.* Knowledge of travel industry, current market trends and economic factors.* Ability to access, understand and accurately input information using a moderately complex computer system.* Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.* Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required.* Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.* Professionally represent the hotel in community and industry organizations and events.* Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.# **Qualifications and Skills**Education and Experience* Bachelor's degree preferred.* 5+ years of sales leadership in similar sized operation preferred.Knowledge, Skills and Abilities* Proficiency in Microsoft Word, Excel, and Delphi.* Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.* Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.* Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.* Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation.* Effective verbal and written communication skills.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.**Compensation**Salary Range: $125,000.00 - $150,000.00 Annually### ### ## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.### Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we're able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today. #J-18808-Ljbffr

The Purchasing Supervisor is responsible for overseeing the operation in the Receiving and Storeroom areas, procurement, receipt, storage and distribution of all operating, guest and F&B supplies. The ideal candidate has a passion for hospitality and providing exceptional guest service. Job Description Principle Duties and Responsibilities (Essential Functions) include: * Purchase all food, beverage, and controllable items for the Hotel. * Prepare and organize all Purchase Orders and other related paperwork * Help managers negotiate prices with vendors as part of the competitive bid process * Supervise Receiving and Storeroom including hiring, scheduling, and discipline of employees * Maintain PAR-Stock's and advise Controller of increases and/or decreases deemed necessary * Supervise and participate in monthly inventories of all food, beverage and controllable items, in coordination with kitchen staff, housekeeping staff, and the Controller * Coordinate and assist in special projects relating to Purchasing * Work closely with F&B Management and Controller in an effort to maintain or lower Food & Beverage costs through Purchasing * Research new products and vendors * Work with managers in setting standards for goods required and assuring goods received meet standards * Attend department meetings * Perform other duties or projects as requested by management. Additional Job Information/Anticipated Pay Range Pay Range $31.23 - $34.70/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience / overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

A prestigious hotel management company in Boston is seeking an experienced Director of Sales to lead revenue generation efforts across various segments. This role requires strong sales leadership, 5+ years in a similar position, and proficiency in Microsoft Office. Responsibilities include directing sales initiatives, managing staff, and developing strategies to increase bookings and revenue. Competitive compensation and a comprehensive benefits package are offered, ensuring physical, mental, and financial wellness for employees. #J-18808-Ljbffr

About Us Only 15 miles from downtown Boston, The Westin Waltham Boston provides easy access to Concord, Lexington, and Cambridge. Our associates can enjoy a list of excellent benefits, which include free onsite parking, complimentary lunch or dinner meals and free uniform dry cleaning for hourly associates. Monthly employee appreciation celebrations, family holiday gatherings, incentives for excellent customer service and discounted hotel stay rates. For those looking to stay fit, you can take advantage of our complimentary access to our WestinWORKOUT Fitness Studio. At the Westin Waltham, we take care of you so that you can take care of our guests! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner. Essential Duties and Responsibilities Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site. Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle. Move from door post to and from other areas throughout the hotel in response to customer needs. Greet guests immediately with a friendly and sincere welcome. Open car doors for arriving and departing hotel customers. Respond immediately to customer inquiries regarding hotel features, services, and assistance. •Provide clear and understandable directions to hotel facilities and nearby attractions. Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading. Listen, understand, and respond immediately to guest and associate inquiries and requests for assistance. Lift luggage, packages and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles. Clearly communicate the features and services of the hotel facilities. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage. Sufficient manual dexterity in one hand to be able to load and unload luggage with or without reasonable accommodation. Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation. Perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property with or without reasonable accommodation. Excellent driving record as verified by Motor Vehicle Report. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $18.00 - $18.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. * Greet and welcome our guests and promptly attend to tables. * Receive and take guest orders, process in POS system quickly and accurately. * Prepare and serve meal accompaniments to guests. * Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. * Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. * Perform sidework. * Open bottled wine for guests (wine service). * Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). * Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. * Attend all company and restaurant required trainings and meetings. * Maintain constant communication with support staff and management. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring * 1 year of experience in a similar or supportive role is preferred. * Food Handler and Alcohol Awareness Certifications (if applicable). * Able to prioritize multiple tasks in a dynamic environment. * Able to learn, retain, and present product, menu, and allergy information to guests. * Knowledge of or ability to learn the restaurant POS system is required. * Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. * Excellent communication and presentation skills. * Passion for crafting and personalizing guest experiences. * Highly motivated and flexible with the ability to take initiative. * Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.

Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. Change bed linens and replace towels and other amenities. Clean and polish furniture and fixtures; dust furniture, walls or equipment. Notify managers concerning the need for repairs in guest rooms. Process guest items left in rooms according to lost and found policy. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform house person and lobby attendant duties when short staffed or during peak periods. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma preferred. Previous housekeeping experience required or equivalent training. Understand and communicate in English. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Now Hiring - Chief Engineer Great Opportunity to bring your engineering career of experiences to one of North America's fastest growing hospitality companies - Concord Hospitality Enterprises. This position of hotel Chief Engineer will provide you the venue to utilize all your expertise in property engineering, leadership, and preventative and reactive maintenance. This is a great opportunity to put your stamp on this busy property. Some Key Responsibilities: Providing the highest quality of service to the customers at all times Training, motivational development, and review of all engineering staff Provide accommodations that are safe for our guests and a work environment equally as safe for our associates. Repairs and Routine Maintenance of all operating systems Oversee inventory management, department budgeting, safety controls, annual certifications/licenses Meet all Concord Hospitality and Hotel Brand compliance standards and operating controls Provide great communication to General Manager, Concord and ownership on concern areas. Why Concord? At Concord Hospitality, our Chief Engineers earn competitive wages with annual increases, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as an annual bonus plans with a quarterly payout, 401K options, tuition assistance plus training & development and career advancement opportunities. Concord Hospitality offers an attractive internal complimentary room program to our associates as well as offering brand discounts. Our “medical concierge” service is an option to save our associates during times of advanced medical attention up to an including complimentary surgeries and other medical attention. Training is key at Concord! Our Chief Engineers participate in our Leadership Development Training within their first 6-8 months on the job for added immersion in our company culture. With our growing portfolio across North America, we offer great growth opportunities for candidates to build their career and reach long term career goals. Each of our new management new hires receive a career mentor that assists for your first 12 months in the leadership role. This Mentorship Program is one of our distinguishable differences as an employer in this industry. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.

About Us Only 15 miles from downtown Boston, The Westin Waltham Boston provides easy access to Concord, Lexington, and Cambridge. Our associates can enjoy a list of excellent benefits, which include free onsite parking, complimentary lunch or dinner meals and free uniform dry cleaning for hourly associates. Monthly employee appreciation celebrations, family holiday gatherings, incentives for excellent customer service and discounted hotel stay rates. For those looking to stay fit, you can take advantage of our complimentary access to our WestinWORKOUT Fitness Studio. At the Westin Waltham, we take care of you so that you can take care of our guests! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation. Essential Duties and Responsibilities * An understanding of both monthly forecasting and the annual budget process. * Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. * Optimize room rental charges. * Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships. * Actively participate in industry related organizations (NACE, MPI). * Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. * Comfortable with hotel site inspections and client presentations. * Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. * Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action. * Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. * Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. * Excellent knowledge of computers, specifically Delphi, Word, and Excel. * Monitor group room blocks and pick up, generate detailed resumes for the operating departments. * Ability to work with outside vendors to ensure client satisfaction for all events/groups. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Prior experience in the field of hospitality with specific experience in catering sales is essential. * 1+ year within the Hospitality Industry required. * Must have experience at a similar size and quality hotel. * Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. * Knowledge of sales skills, revenue management, training, and motivation of peers. * Knowledge of hotel features, benefits, and competing hotels within the market. * Ability to execute appropriate action plans. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $60,000.00 - $70,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way. Some of your responsibilities include: * Operate all kitchen and dishwashing equipment safely. * Wash dishes, glassware, equipment, and silverware by hand when necessary. * Keep area in kitchen clean and free of debris and water. * Restock all supplies and stock any deliveries received in a timely and safe manner. * Remove all trash and debris from restaurant routinely. * Assist other restaurant personnel with tasks. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring * Prior experience is preferred. * Food Handler Certification (if applicable). * Dedicated and hardworking. * Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. * Flexible schedule and are able to work evenings, weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Opportunity: Engineer Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. Your Growth Path Engineering Supervisor - Chief Engineer - Area Chief Engineer Your Focus Conduct room inspections and identify repair needs. Install or repair sheetrock and other wall coverings. Paint designated areas and items. Install and replace basic electrical fixtures, replace light switches, receptacles, light bulbs and fixtures. Repair furniture. Install, replace and program televisions. Perform minor plumbing functions. Replace and repair heating and cooling pumps as well as preventative maintenance on units. Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and Federal codes. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Work as a bell attendant in the event of staffing shortages or during peak check in/out periods. Follow Service Recovery Guidelines. Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma and Trade school course work in related field preferred. Previous engineer/maintenance experience or equivalent training required. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Context Work schedule varies and may include working on holidays and weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Accepting Applications for Managerial Hotel Positions. Explore opportunities in the following areas: General Manager Front Office Manager Chief Engineer Executive Chef Director of Food and Beverage Director of Sales and Marketing Catering Sales Manager Sales Manager About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

About Us The Liberty Hotel, a Marriott Luxury Collection Hotel, is rich with history and full of ornate architecture. A full-service property that is committed to turning moments into memories for our guests. We strive to offer competitive wages and benefits in comparison with other hotels in Boston. We foster an incredible service culture with our associates. We truly believe that by taking great care of our associates, in return, associates will take great care of our guests. We empower our associates to achieve their fullest potential, to learn and grow with us in an environment that values internal promotion and other growth opportunities. We are pleased to offer discounted commuter passes, incentive programs, pet insurance, Marriott room discounts for friends and family and many more. We are seeking self-motivated, people-oriented individuals who value guest services. We cherish people who are genuinely passionate about the true definition of hospitality. If this sounds like you, come join our team! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist Bartender in the serving of guests to ensure positive guest experience. Essential Duties and Responsibilities Retrieves orders from storeroom. Visually checks stock received against written requisition with storeroom personnel, to ensure order is accurate. Upon delivery to the bar, re-checks items with bartender for completeness. Cuts, slices and peels perishable garnishes and fruits, mixes and pours juices in sufficient amounts according to projected business. Stores back-up supplies needing refrigeration in prescribed containers for later use. Checks and assists bartender in maintaining adequate amounts of supplies, i.e., stir sticks, napkins, matches, etc., for both the immediate bar and extended service area. Maintains cleanliness of bar area, beer lockers, refrigeration, and storage areas to comply with health code standards. Scoops ice from ice bins, transports to service areas and replenishes ice containers for usage. Boxes and saves empty liquor bottles as they accumulate for later returns and requisitions. Transports taps, replaces, and performs routine maintenance requirements on heavy beer kegs. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Must communicate well with guests. Basic mathematical skills necessary to ensure proper delivery amounts and understand portion sizes. Sufficient manual dexterity of hands in order to use a knife, pick up glassware and bottles, scoop ice, tap kegs and extend arms overhead to stock items with or without reasonable accommodation. Ability to comprehend written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 150 lbs., at a continuous schedule with or without reasonable accommodation. Ability to perform duties within temperature ranges, from normal to refrigerated. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $23.66 - $23.66 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Assistant Director of Finance, you'll direct financial activities of a Kimpton property by performing the following duties personally or through leading an accounting staff. Some of your responsibilities include: * Prepare Daily Flash Report and distribute to GM, President, and Corp. Controller. * Ensure daily deposit of cash receipts and credit card receipts, along with issuing deposit slips for pick-up, prepare Change Fund for Front Desk and cashier banks. * Complete Income Audit checklist. * File documents, statements, letters, etc., and prepare responses. * Review guest requests, copies of folios, billing corrections, etc. * Process travel agent commission daily. * Bill to customer daily, process payment checks, make adjustments as necessary. * Supervise filing system for dead folios/reservations, registration slip and correspondence. * Issue emergency payment checks if necessary, process credit applications. * Prepare and distribute P/R analysis and semi-monthly flash report. * Tabulate multiple invoices and verify with statements. * Balance A/R aging reports, including trade-out. * Pay all taxes due. * Supervise inventory record keeping. * Calculate and pay rent and management fees where applicable. * Prepare group insurance eligibility list and calculate and pay premium. * Prepare G/L for financial reports, bank reconciliations, P/L variance analysis, and key indicators report. * Prepare bank reconciliations and supporting work sheets for assets and liabilities accounts. * Do cost efficiency analysis - make recommendations for improvement. * Assist in preparing coming year's operation budget (due in November). * Assist in preparation of the Capital Improvement Budget and schedules requested by outside auditors, evaluate current year performance and provide constructive suggestions. * Assist in leading the Accounting Department. * Assists in the overall direction, coordination, and evaluation of this unit. What You Bring * Bachelor's degree in Accounting or Business Studies is required, a Master's degree is a plus. * 2 years of accounting or finance management experience. * Well organized, detail-oriented with excellent follow-up. * Excellent communication skills both internally and externally. * Experience with PeopleSoft or similar accounting package is preferred. * Prior experience with Outlook soft/BPC preferred. * Proficiency in Microsoft Office Suite with an emphasis in Excel. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

We are hiring a Breakfast Attendant Greet customers as you see them, speak politely, and assist customers. Maintain personal grooming and uniform standards. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Follow safety procedures while using a sharp knife, toaster, ovens, and other food preparation tools and appliances. Remove and re-line trash cans, clean and wipe chairs, tables, beverage area, and the breakfast and condiment station. Sweep, vacuum or mop floors in the breakfast area and lobby. Know and follow all brand standards and keep informed of changes. Maintain a safe facility and use safety first practices to remain accident-free. Other duties as assigned by your manager.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You'll provide guests with excellent food quality and consistency, in an attractive environment, and with professional service. You are hardworking, with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. ESSENTIAL DUTIES AND RESPONSIBILITIES: Follow departmental policies as well as restaurant rules and regulations as set forth in the employee handbook and by management. Report any maintenance or repairs needed to the Executive Chef. Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. Maintain a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Provide excellent quality and presentation of all food to the guests. The demonstration, preparation and execution of each menu item and the item specifications and presentation will be agreed upon. Proper guest service requires that the food is produced on a timely basis and that employees are well educated regarding the menu. Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. SPECIFIC EXPERIENCE WE'RE SEEKING: 1 year of experience in related or supportive position preferred. Time management and organizational ability required for high quality food production. Must have experience and proficiency with cooking including garde manger, saute station, fry station, and grill station. Must have experience and familiarity to work at a high level of performance within all meal periods including breakfast, lunch, dinner, and brunch. Ability to work with minimal direction or supervision to complete assigned tasks. Food Handler Certification (If applicable). Trained in knife skills and basic kitchen equipment. Ability to multi-task under pressure. Flexible schedule, able to work evenings, weekends, and holidays when needed. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our hotels and restaurants operate 365 days a year, and scheduling requirements may be based on business needs. Education and/or Experience: 1 year of previous experience in a related or supportive role is preferred. Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. Physical Demands: While performing the duties of this job, the employee is constantly required to balance, reach, twist, stretch, push, pull, handle (hold, grasp, turn, or otherwise work with hand or hands), finger (picking, pinching, fine manipulation), stand, walk, see, hear, and speak. The employee is frequently required to bend and crouch. The employee is occasionally required to climb stairs, collate/file, and write. The employee is minimally required to kneel, crawl, squat, climb ladders, use a keyboard, dial, and sit. The employee is constantly required to lift and/or move 10-25lbs, frequently required to lift and/or move up to 50lbs, and minimally required to lift and/or move 75-100+lbs. Mental Demands: While performing the duties of this job, the employee is constantly required to produce detailed work, verbally communicate, handle multiple concurrent tasks, and constant interruptions. The employee is occasionally required to use math and reasoning skills. The employee is minimally required to use written communication, have contact with customers, and give presentations. Work Environment: While performing the duties of this job, the employee may be continuously exposed to heat, odor, fumes, dampness, oil, grease, noise, vibrations, and will continuously use tools and equipment including; knives and cutting instruments, equipment used for heating and chilling prepared foods and beverages including stoves, ovens, torches, fryers, grills, refrigerators, freezers, and scales. The employee may be moderately exposed to dirt. Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

Opportunity: Banquet Manager Manage banquet department operations in accordance with established guest service and sustainability standards. Potential Career Path Restaurant Manager - Director of Catering -Director of Food and Beverage Essential Job Functions * Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. * Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications. * Work closely with the catering department to address service deliver or communication gaps. * Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory. * Oversee serving staff to ensure that all federal, state, local and corporate regulations and policies are adhered to in the serving of alcoholic beverages. * Ensure that Hersha's cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all Hersha accounting policies and practices to ensure SOX compliance. * Enter billing information into point of sale system in order to generate a final guest check. * Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions. * Set and maintain service standards through continued training of core staff utilizing in service meetings. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Position Requirements * Bachelor's Degree preferred. * 3 to 5 years Banquet experience required. Work Environment and Context * Work schedule varies and may include working on holidays, alternate shifts and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels