Hersha Hospitality jobs in Houston, TX

Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent - Restaurant Supervisor or Front Desk Manager. Your Focus Carry food, dishes, trays, or silverware from pantry to serving counters. Set up attractive food displays and maintain cleanliness to ensure food safety. Wipe tables or seats with dampened cloths. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food, drink or broken dishes and remove trash. Maintain adequate supplies of items such as clean glassware, dishes, or trays. Fill beverage and ice dispensers. Stock cabinets or serving areas with condiments and refill condiment containers. Locate and provide items requested by guests. Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program Practice safe work habits and use required safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Food sanitation certification a plus and required within 90 days of employment. Previous food and beverage experience preferred or equivalent training. HHM Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

About Us The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel. Essential Duties and Responsibilities Operate washing and drying equipment, load, and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. Set the proper drying and cooling times for different types of linen. Clean up machines and surrounding areas. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Working knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen. Ability to prioritize and organize work. Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time with or without reasonable accommodation. Requires lifting bundles of linen weighing up to 75 lbs. Ability to push and/or pull wheeled carts weighing up to 100 pounds with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Why us? Taking its inspiration from her-story, C. Baldwin honors Charlotte Baldwin Allen, wife of Augustus Chapman Allen who co-founded Houston with his brother John Kirby Allen in 1836. The soul of the hotel acknowledges her pioneering role as “Mother of Houston” and lauds her hands-on 19th c. presence as a pivotal businesswoman, cattle rancher, philanthropist, and trailblazer. The property, in all ways, celebrates the trailblazing spirit of women in Texas. This stunning 354-room hotel boasts 14,000 square feet of meeting space, a hidden speakeasy, a local Grab and go concept, Good2GO, abundant green space. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes. Responsibilities Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals. Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals. Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction. Prepare status and period end reports. Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals. Professional and positive communication to both guests and fellow associates. Qualifications Education/Formal Training More than two years of post -high school education Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing. Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Ability to drive to outside sales calls. Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent hearing required for verbal interaction with guests and associates. Excellent vision required for viewing set-ups. Excellent speech communication skills required for verbal interaction with guests and associates. Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally. Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours. Driving - distance varies for sales calls (approximately 20%). Environment Work inside 70% of 10 hour day; outside 30% of 10 hour day.

Why us? Taking its inspiration from her-story, C. Baldwin honors Charlotte Baldwin Allen, wife of Augustus Chapman Allen who co-founded Houston with his brother John Kirby Allen in 1836. The soul of the hotel acknowledges her pioneering role as “Mother of Houston” and lauds her hands-on 19th c. presence as a pivotal businesswoman, cattle rancher, philanthropist, and trailblazer. The property, in all ways, celebrates the trailblazing spirit of women in Texas. This stunning 354-room hotel boasts 14,000 square feet of meeting space, a signature restaurant, Rosalie, a hidden speakeasy, a local Grab and go concept, Good2GO, abundant green space. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience 1 or more full years employment experience in a related position with this company or other organization(s). Knowledge/Skills Requires understanding of all hotel front office procedures. Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to communicate information and hotel services to management and guests. Second language may be required. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate in person and on telephone frequently. Ability to read written communiqués, analyzing reports and seeing monochrome computer screen. Excellent speech communication skills required for continual interaction with guests. Frequent use of phone. Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence. Continuous standing 90% of time -communicating with guests. No climbing required. No driving required. Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited. Continuous standing -80% of shift. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Seeking a Part-Time Bell Attendant/Driver who will be responsible for greeting guests and handles luggage in a courteous and efficient manner upon check-in and check-out. Delivers guest mail, messages, packages, etc. Pick up and deliver guest laundry. Drives the hotel shuttle to transport guests to and from the hotel within a three (3) mile radius. Job Description Qualifications and Requirements: High school education or equivalent Must speak fluent English Excellent communication skills Must have six months guest service experience or hotel experience preferred Valid driver's license required with a good driving record, which will be updated every 6 months Ability to stand and walk for prolonged periods of time Ability to bend, squat, kneel, climb, and reach daily Ability to lift, carry and store in overhead areas approximately 50 pounds and push and/or pull a luggage cart weighing approximately 200 pounds Ability to work in extreme temperatures Ability to read and write Ability to comply with van driver and/or valet parker requirements Flexibility for both AM/PM shifts, and may be required to work nights, weekend, and/or holidays Duties and Responsibilities: Promptly greet, welcome, and assist guests upon arrival Assist guests to load and unload luggage from the vehicle Inform guests of parking options Safely handle luggage to and from guest rooms. May secure, tag, and store luggage at guest's request Deliver guest mail, messages, packages, etc. at guest's request Pick up and deliver guest laundry Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities Perform any other duties as assigned by management Perform a daily vehicle inspection of the shuttle at the start of the shift Always maintain hotel shuttle clean Transport guests to and from the hotel within a 3-mile radius Always remain on the scheduled route Ensure the safety of all passengers and their belongings Load/unload guest luggage Perform any other tasks as assigned by management Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Royal Sonesta Houston is looking for a Director of Housekeeping to join our fun team! The Director of Housekeeping will be responsible for managing all facets of the housekeeping department/laundry/dry-cleaning/uniform room and public areas. The candidate will also be responsible for inventory control, budgeting, associate development and training, staffing and maintaining the quality of cleanliness of rooms product and overall hotel based on hotel standards and objectives. Job Description Special Qualifications, Education, or Licenses: High school diploma or equivalent vocational training certificate Associate's degree or the related equivalent number of years of experience Five (5+) years of housekeeping experience in a similar position in an upscale Hotel Three (3) to Five (5) years of experience in a managerial / capacity Ability to communicate in English both verbally and in writing Compute basic arithmetic to include percentages Knowledge of proper cleaning techniques and chemical handling, requirements, and use of equipment Knowledge of the state's Unit of Health regulations Certification in CPR and First Aid Job Tasks: Directs Housekeeping staff assignments within budget with quality and on schedule. Maintains the care and use of supplies, equipment, etc., and the appearance of Housekeeping areas and performs regular inspections of areas and rooms for sanitation, order, safety, and proper performance of assigned duties. Assures that housekeeping staff follows established safety regulations in the use of equipment and supplies at all times. Provides departmental training needs and provides such training. Directs the development and performance of staff; and handles disciplinary problems and counsel associates according to Hotel standards. Works well under pressure of organizing and attaining production schedules and timelines. Prepares and administers timely Performance Evaluations according to hotel standards. Ability to comprehend P & L statements, budget reports, and write the commentary. Maintains complete knowledge of and complies with all departmental, divisional, and hotel policies, procedures, and standards. Oversees/Leads/Participates in the Rooms Preventive Maintenance Program. Anticipates guests' needs and responds promptly to guests' requests. Maintains positive guest relations at all times. Resolves guest complaints ensuring guest satisfaction. Is familiar with all Hotel services/features and relevant local attractions/activities to respond to guest inquiries accurately. Monitors and maintains cleanliness, sanitation, and organization of assigned work areas. Reviews the daily activities, such as: House count Forecasted covers for each outlet Catering activity Purchases Meetings Appointments VIPs/special guests Monitors the performance of staff and ensures all procedures are completed to the department standards; rectify deficiencies with respective personnel. Completes work orders for maintenance repairs and submit to Engineering. Contacts Engineering directly for urgent repairs. Fosters and promotes a cooperative working climate, maximizing productivity and associate morale. Interviews and hires new personnel according to Hotel policies and standards. Prepares daily/weekly payroll reports. Documents pertinent information in the logbook and follows up on items notated during other shifts in a timely fashion Inputs and accesses information in the computer and/or point of sales system. Plans and conducts monthly departmental meetings and Daily Shift Meetings (DSM). Maintains complete knowledge at all times of status of hotel room count, group arrival, VIPs, special events and knowledge of job responsibility of staff. Assigns designated keys, radios and beepers to assigned staff. Maintains an accurate record of such and ensures the security of keys. Inspects guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom, storage area, and dry-cleaning and laundry areas. Inspects public areas/bathrooms, restaurants, spa, pool area, offices and service areas after being cleaned by respective personnel, using designated checklists. Directly contacts respective personnel and relays any deficiencies to be corrected. Enforces safety standards, including blood-borne pathogens training and immunizations, MSDS training and proper lifting techniques. Stocks all housekeeping areas with supplies. Contacts outside services if necessary. Operates within budget guidelines. Coordinates special projects in a timely fashion. Reviews all out of order rooms daily with respective departments to determine the most current status and re-confirms the estimated date of return to inventory. Attends designated meetings. Knowledgeable of the BBP Exposure Control Plan and makes recommendations when necessary. Maintains and follows OSHA regulations/MSDS. Responsible for overseeing the implementation of hotel-wide standards. Prepares weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjusts schedules as needed throughout the week to meet the business demands. Trains and enforces standards in accordance with Standards Manual. Performs other job duties and projects as directed by the Director of Operations. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

About Us HEI Hotels and Resorts is excited to embark on a new chapter with the Houston Grand Hotel - River Oaks, transitioning into our portfolio as an independently affiliated hotel with Marriott in November of 2025. The Houston Grand Hotel places you in the heart of the city's prestigious Uptown district, just moments from the sophisticated River Oaks District and The Galleria. Discover the best address from our downtown Houston luxury hotel, where timeless elegance meets modern sophistication. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded. Essential Duties and Responsibilities Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication. Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets. Apply yield management techniques and analyze historical data to maximize revenue and profitability. Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability. Conduct market research on competitors' products, services, and pricing to inform strategic business plans. Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value. Build and maintain long-term client relationships, ensuring repeat business. Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities. Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments. Conduct hotel site inspections and client presentations with professionalism and confidence. Participate in trade shows, sales blitzes, and networking events to generate leads. Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution. Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction. Manage A/V equipment as a profit center when applicable. Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events. Monitor market trends, competitor activity, and key client accounts to identify growth opportunities. Perform any other job-related duties as assigned. Qualifications and Skills Prior hospitality experience with specific experience in catering sales is essential. Minimum 1+ year in catering sales required. Experience at a similar size and quality hotel preferred. Proficient in Microsoft Word, Excel, and hotel sales system. Strong sales and revenue management skills, with the ability to train and motivate peers. Knowledge of hotel features, benefits, and competitive landscape. Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences. Strong organizational, problem-solving, and client service skills. Compensation Salary Range: $55,000.00 - $60,000.00 AnnuallyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We are hiring a Houseperson to assist in our Housekeeping Department As the Houseperson, you will: * Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. * Coordinate and help housekeeping with heavy lifting and priority requests. * Use your watchfulness to report missing or found articles and any sign of damage or needed repair. * Be graciously attentive to guests, answering questions and getting additional help when it's needed. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider to be our foundation: Quality, Integrity, Profitability, Community and Fun. We are associate-focused, meaning that as we make decisions, we think about how these decisions will impact our associates. We realize the importance of work-life balance, we understand that transparency is key, giving back in the communities in which we live, means a great deal to us, and lastly…let's make sure we have FUN! We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great! Concord Hospitality has also earned the recognition of being a GREAT PLACE TO WORK for Millennials and Great Places to Work for Women! Pay: $16.00

Why us? Taking its inspiration from her-story, C. Baldwin honors Charlotte Baldwin Allen, wife of Augustus Chapman Allen who co-founded Houston with his brother John Kirby Allen in 1836. The soul of the hotel acknowledges her pioneering role as “Mother of Houston” and lauds her hands-on 19th c. presence as a pivotal businesswoman, cattle rancher, philanthropist, and trailblazer. The property, in all ways, celebrates the trailblazing spirit of women in Texas. This stunning 354-room hotel boasts 14,000 square feet of meeting space, a hidden speakeasy, a local Grab and go concept, Good2GO, abundant green space. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's whywe welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview The General Accountant maintains the property's Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records. Responsibilities Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily. Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging. Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements. Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate. Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports. Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained. Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information. Process payroll to meet compliance standards and deadlines. Input and reconcile daily tip reporting. Distribution of payroll to comply with standards and deadlines. Maintains a friendly, cheerful and courteous manner at all times. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training One to two years of post-high school education. Experience One year of experience in similar role. Accounting background preferred, but not required. Knowledge/Skills Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions. Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines. Ability to compile facts and figures. Prefer intermediate MicroSoft Office skills. Excel and Word. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Ability to make decisions based on general policies and procedures. Ability to operate a computer and calculator. Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized. Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, carrying of files/papers - typically 10-15 lbs. Bending/kneeling required for transporting documents and filing. Mobility - must be able to move between offices and hotel and help during an emergency situation. Environment Prolonged sitting at indoor, thermostatically climate-controlled work area under florescent lighting

About Us The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner. Essential Duties and Responsibilities * Promptly answer telephone calls, greet callers with a positive and clear voice. •Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions. * Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests. * Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest. * Page guests and patrons using the public address system in a courteous and clear manner. * Act as dispatcher for security, guest services and property operations associates. * Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc. * Briefly answer basic inquiries, time, extension numbers, outlet hours, etc. * Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. •Initiate emergency response as necessary and legibly document pertinent details. * Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Qualifications and Skills * Must communicate well with guests. * Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. * Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation. * Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Welcome to a reimagined and redesigned of The Moran Hotel, where our commitment is to craft extraordinary and indulgent experiences tailored for discerning business travelers, leisure aficionados, and cherished members of the vibrant Houston community. Our ethos is deeply entrenched in the principles of excellence and genuine hospitality, embodying a seamless blend of sophistication and warmth. Nestled in the pulsating heart of West Houston's one-square-mile CYTYCENTRE, The Moran stands as a beacon of contemporary luxury, offering a haven of refined elegance amidst the bustling cityscape. Our establishment proudly boasts the distinction of a AAA Four Diamond hotel, reflecting our unwavering dedication to providing unparalleled service and comfort to our esteemed guests. Step into our sleek and inviting environment, where every detail is meticulously curated to enhance your stay. From the moment you arrive, you'll be enveloped in an atmosphere of unparalleled sophistication and grace. Whether you're here for business or pleasure, our comprehensive array of amenities ensures that your every need is met with unparalleled attention and care. At The Moran, we understand that true luxury lies in the seamless fusion of comfort and opulence. Allow us to elevate your experience with our exquisite accommodations, delectable dining options, and personalized service that anticipates and exceeds your every expectation. Indulge in the quintessential Houston experience at The Moran Hotel, where luxury knows no bounds and hospitality reigns supreme. We look forward to welcoming you to a world of unparalleled refinement and relaxation. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve guests in hospitable manner to ensure positive guest experience. Essential Duties and Responsibilities Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money. Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Must communicate well with guests. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation. Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation. Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. Ability to establish and maintain effective working relationships with associates, customers, and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Why us? Taking its inspiration from her-story, C. Baldwin honors Charlotte Baldwin Allen, wife of Augustus Chapman Allen who co-founded Houston with his brother John Kirby Allen in 1836. The soul of the hotel acknowledges her pioneering role as “Mother of Houston” and lauds her hands-on 19th c. presence as a pivotal businesswoman, cattle rancher, philanthropist, and trailblazer. The property, in all ways, celebrates the trailblazing spirit of women in Texas. This stunning 354-room hotel boasts 14,000 square feet of meeting space, a signature restaurant, Rosalie, a hidden speakeasy, a local Grab and go concept, Good2GO, abundant green space. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's whywe welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview The Marketing Manager provides thought leadership on all aspects of marketing by remaining current on trends, our competitive landscape, and best practices. Responsible for developing and implementing a marketing strategy for C Baldwin Hotel including deployment of strategies and tactics across different platforms. Builds direct marketing plans, targeted campaigns, and activated channels to drive consumer awareness and preference, aggregate market share, and structure broader brand awareness. Responsibilities Manage the agencies for additional collateral design, printing, and any other promotional requirements. Organize special events that will generate great press and PR. Research and identify co-marketing companies that will complement the hotel brand and institute programs or events to generate buzz. Create and curate unique lifestyle programming in coordination with the hotel leadership team that can then be used in PR articles and social media activity. Manage the PR agencies ensuring objectives, strategies, and road maps are executed in a timely manner. Monitor hotel Marketing and Brand Standards to ensure compliance. Coordinate with Director of Sales and Marketing & DORM integrating branding efforts to e-Marketing and paid online advertising strategies (i.e. PPC keyword submissions, e-Blasts, e-Brochures/modules, e-Proposals) throughout all other communication vehicles (social media, PR, blog content, direct mail, etc.). Support website blogs and manage the content strategy in conjunction with the Director of Sales and Marketing. Develop relevant promotions and packages as a result of PR and other marketing initiatives. Manage marketing plans i.e. advertising (offline) and coordinate online marketing activity if required with the Director of Sales & Marketing. Oversee hotel photo shoots and manage photo libraries. Develop and implement property marketing partnership opportunities and continuously focus on marketing initiatives to create customer loyalty and increase market share. Monitor online reputation management and messaging on 3rd party sites to ensure communications are as per the brand and drive online content and social media opportunities. Provide support in strategic planning, market research, presentation development, and any other additional requests as per Senior Management. Create monthly reports to track the success of campaigns. Create all branded presentation documents, ensuring they are in the appropriate brand format. Qualifications Minimum 3 years of marketing experience in the hospitality industry both traditional media and eCommerce Ability to proactively project manage Digital marketing skills including analysis and execution Experience in developing zero-based marketing and media plans Experience in managing budgeted funding Ability to identify new targeted demographics and deploy strategies to shift market share Ability to identify and negotiate brand-aligned partnerships Experience in managing 3rd party firms such as public relations, social media, and creative Skilled in social media strategy Flexible, Strategic, and dynamic Thinker Excellent working knowledge of Microsoft Office, Excel, PowerPoint, InDesign, Photoshop, and Adobe Illustrator. Strong analytical skills, and ability to identify relevant data and leverage it to positively impact hotel revenues. Ability to effectively communicate and influence key leaders in the organization. Strong interpersonal/communication skills

Opportunity: Maintenance Technician Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. Your Growth Path Engineer - Engineering Supervisor - Chief Engineer Your Focus Assist with preventative maintenance and complete work orders related to replacing and repairing ceiling tiles, sheet-rock and wallpaper. Install or repair sheetrock and other wall coverings. Paint designated areas and items. Replace basic electrical fixtures, light switches, receptacles, light bulbs and fixtures. Perform minor plumbing functions. Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow Service Recovery Guidelines. Maintain the curb appeal including but not limited to snow removal, lawn care, gardening and trash removal. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma and Trade school course work in related field preferred. Previous maintenance experience or equivalent training required. Work Context Work schedule varies and may include working on holidays and weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Personal Trainer We're seeking a passionate and knowledgeable Personal Fitness Trainer to join our team and help clients achieve their health and wellness goals. The ideal candidate will design personalized fitness programs, provide nutritional guidance, and motivate clients to reach their full potential in a safe and supportive environment. Key Responsibilities * Assess clients' fitness levels, health conditions, and goals * Develop customized workout plans tailored to individual needs * Demonstrate proper exercise techniques and equipment usage * Monitor progress and adjust programs as needed * Provide guidance on nutrition, lifestyle, and wellness habits * Ensure safety and injury prevention during training sessions * Lead both one-on-one and group fitness sessions * Maintain accurate client records and schedules * Stay updated on fitness trends and certifications * Administer CPR or first aid when necessary Required Skills & Qualifications * Certification from a recognized fitness organization (e.g., NASM, ACE, ISSA) * Strong understanding of anatomy, physiology, and exercise science * Excellent communication and motivational skills * Ability to adapt programs for clients with varying fitness levels * CPR and First Aid certified (or willing to obtain) * Previous experience as a personal trainer or fitness coach preferred

Accepting Applications for Managerial Hotel Positions. Explore opportunities in the following areas: General Manager Front Office Manager Chief Engineer Executive Chef Director of Food and Beverage Director of Sales and Marketing Catering Sales Manager Sales Manager About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

About Us The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide superior customer service while maintaining a clean and attractive outlet for guests. Essential Duties and Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests. Prepare customers' orders as requested accurately and efficiently. Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge). Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution. Maintain the highest level of standards for all product preparation. Clean or sanitize work areas, utensils, equipment, service stations or seating areas. Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing. Ability to operate a keyboard and Point of Sale procedures. Ability to effectively deal with and resolve conflict situations, such as inaccurate check total. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Full-Time Men's Laundry Attendant Primary Responsibilities * Maintain cleanliness and hygiene of the Men's locker room, showers, toilets, sinks, and common areas. * Perform daily laundry duties: wash, dry, and fold towels. * Restock towels, toiletries, and other amenities. * Clean and disinfect steam rooms, saunas, Jacuzzis, and nap rooms. * Empty trash bins and mop/vacuum all floors. * Polish chrome fixtures and clean mirrors, countertops, and glass surfaces. * Support special events and promotions when needed. Skills & Qualifications * High school diploma or equivalent preferred. * Prior customer service or housekeeping experience is a plus. * Ability to lift up to 50 lbs and perform physical tasks like kneeling, reaching, and standing for long periods. * Strong attention to detail and time management. * Excellent communication and interpersonal skills. * Flexibility to work evenings, weekends, and holidays.

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: General Manager Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Your Growth Path Area General Manager - Regional Director of Operations - Vice President of Operations Your Focuses Leadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills Associate or Bachelor's Degree in Business, Hospitality or a related field. Previous hotel management experience required. HHM Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.