Hersha Hospitality jobs in New York, NY - 84 jobs

Chef Concierge (Concierge Manager) Provide elite level of service and the leadership and training required to maintain a staff committed to providing personalized service to all guests. Responsbilities Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Manage staff and organize department functions in accordance with company guidelines. Delegate tasks and department assignments or projects, meeting deadlines related to those assignments. Provide information about local attractions and events. Make travel arrangements. Make dining and other reservations, and obtain tickets for events. Focus on achieving the goals or objectives of the department using available resources. Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality. Encourages team participation and promotes enthusiasm. Carry out unusual requests, such as searching for hard-to-find items or services. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Requirements High School diploma or equivalent. Previous customer service experience required or equivalent training. Minimum 3 to 5 years previous experience in a supervisory/management position at a high-end, luxury resort property. Knowledge of the local community, attractions and events. Work Environment Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. Minimum USD $105,000.00/Yr. Maximum USD $11,000.00/Yr.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the housekeeping, front desk, food service and administration of the business. The Operations Manager is responsible for preparing the hotel for the day's business. The Operations Manager's focus is on guest and associate satisfaction, expense control and product and service quality and will lead to their contribution to the overall goals of the hotel. Job Description DUTIES AND RESPONSIBILITIES: · Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. · Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. · Manage the front office and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information. · Responsible to manage all approvals, billing, and collections of hotel's Accounts Receivables. · Prepare Month End Reporting for the preparation of hotel financial reports. · Manage all housekeeping and laundry functions to ensure compliance with quality and brand standards in all areas of the hotel. Establish, implement, and inspect that procedures to ensure all guest rooms and public areas are clean and in proper condition to meet guest expectations and brand standards. · Provide regular direction and manage hotel operations to establish and implement procedures to ensure routine inspections of all guest rooms/suites and public areas to ensure all are clean and/or in good repair. · Manage both the daily execution of the breakfast, evening social and the pour food and beverage operation, to ensure standards of operation and quality and guest satisfaction are maintained. Ensure the shoppe convenience store is stocked and maintained in an orderly and appealing manner. Monitor inventory and order replenishments in a timely and efficient manner. · Ensure the proper process is in place to manage and report on department expenses. Work with the General Manager on the identification of budget variances within the Housekeeping, Front Desk, and Food and Beverage and departments. · Purchase and/or requisition for the inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment. · Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. · Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Housekeeping, Front Desk, and Food and Beverage departments. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the three departments. · Ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the Housekeeping, Front Desk, and Food and Beverage departments. · Ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. · Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. · Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. · Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. · Enforce hotel standards, policies, and procedures are in place within the operations departments. · Act as “Manager on duty” as required. · Regularly sell hotel rooms through direct client contact. · Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. · Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: · Bachelor's degree in Hotel Administration, Business Administration or related field preferred. · Two years of previous supervisory experience preferred. · Previous background from the extended stay industry preferred. · Ability to speak, read, and write fluent English, other languages beneficial. · Professional verbal and written communication skills. · Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. · Problem solving, reasoning, motivating, organizational and training abilities. · Ability to prioritize and organize work assignments. · Experience with Microsoft Office and Opera systems preferred. · Ability to travel including some overnight travel is required. · Valid driver's license required. · Frequently standing up, bending, climbing, kneeling, and moving about the facility Additional Job Information/Anticipated Pay Range Salary Compensation Range is $70,000 - $74,500 annually. o Must be flexible to work variable shifts (days and nights) of the week to include weekends and holidays. o Long hours are sometimes required. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

About Us It's Your Moment to Rise. Start Your Journey with us at the The Westin New York Grand Central and discover a place where you're given a choice to not just get up and go to work, but rise. To feel empowered by career growth opportunities in a people-first environment. And to work together to enhance the well-being of our guests, our communities and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner. If you're someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. ESSENTIAL DUTIES AND RESPONSIBILITIES · Complete daily income journal reconciling all revenues in PMS and POS systems. Update promo worksheet and follow up on discrepancies with department heads. All three weekend days must be completed by Monday. · Add detailed adjustment descriptions in income journal for GL visibility. Email DOF, ADOF, and Accounting Manager regarding adjustments or transactions requiring reclassification. · Notify DOF/ADOF when income journal is ready for posting. · Distribute Daily Revenue Report (DRR) via email to appropriate associates after income journal upload. Must be completed daily. · Send promo worksheets via email to appropriate associates daily. · Prepare daily tax reconciliation after income journal completion. Update tax reconciliation files ensuring all reconciliations remain current for monthly tax filing (due 22nd of each month). · Complete four-way credit card reconciliation by recording PMS and POS settlements and reconciling to Freedom Pay and bank statements. Document and resolve discrepancies within the week. Notify DOF, ADOF, and Accounting Manager of month-end timing issues. · Balance and verify figures against individual department reports. Audit previous day postings for accuracy and ensure support documentation ties to postings. · Ensure General Ledger, Advanced Deposit Ledger, City Ledger, and Guest Ledger are in balance daily. · Reconcile all hotel over/short accounts and occurrences. Prepare income breakdowns for each hotel outlet. · Handle chargebacks and respond to disputes in a timely manner. · Reconcile event-related revenue and payments on daily basis. Follow up with sales team on open items. · Submit Employee Financial Tips report to HR Manager first thing each Monday morning for payroll processing. · Save month-end guest ledger, advance deposit, and city ledger reports on first day of new month in appropriate folder. · Assist with processing incoming payments and ensure proper application to guest, events, and group accounts. · Prepare and finalize customer invoices with signed supporting documentation. Attach copies of folios, F&B checks, and miscellaneous vouchers as needed. · Process guest ledger transfers to City Ledger accurately and in a timely manner. Monitor aging of accounts and follow up on overdue balances. · Provide accounting assistance and guidance to department heads and administrative staff. Interpret and ensure consistent application of organization policies. · Prepare and finalize customer invoices with signed supporting documentation. Attach copies of folios, F&B checks, and miscellaneous vouchers as needed. · Process guest ledger transfers to City Ledger accurately and in a timely manner. Monitor aging of accounts and follow up on overdue balances. · Post payments received to aging reports and reconcile to open invoices. Send statements to guests and corporate accounts with recent activity, including pertinent backup. · Respond to and follow up on all email inquiries daily before end of day. Handle unusual or difficult customer service inquiries through direct action or referral. · Comply with attendance rules and be available to work on a regular basis. · Perform any other job-related duties as assigned. Knowledge, Skills and Abilities · Excellent problem-solving skills with ability to work independently to resolve issues before escalation. · Assess priorities, and at times work well under pressure while maintaining accuracy. · Effective verbal and written communication skills to clearly explain findings and variances to department heads. · Professional demeanor with ability to challenge and question transactions diplomatically. · Strong knowledge of accounting principles and hotel revenue cycle with ability to identify discrepancies and anomalies. · Advanced analytical skills to investigate variances, trace transaction sources, and determine root causes of errors. · Ability to critically evaluate revenue postings, detect patterns in discrepancies, and recommend corrective actions. · Working knowledge of banking, credit cards, accounts payable, and transaction-based general ledger processes. · Proficiency with PMS (Property Management Systems) and POS (Point of Sale) systems with ability to drill down into transaction details. · Advanced skills in Microsoft Excel (pivot tables, VLOOKUPs, complex formulas) and Word preferred. · Ability to document audit trails and maintain detailed records of adjustments and their justifications. · Familiarity with fraud detection principles and ability to spot red flags in revenue patterns. Qualifications and Skills Bachelor's Degree in Accounting preferred. Accounting and Hotel experience preferred. Strong organizational skills with attention to detail. Ability to compile facts and figures. Ability to operate personal computer and calculator. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $30.00 - $35.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel. Who wouldn't want to be part of it? Immerse yourself in Times Square, heart of New York City. Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity. Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let's discuss how to make you part of our team! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Renaissance Times Square is searching for a talented and driven Executive Sous Chef to join the exclusive Bowtie Bar and Market. Located at the epicenter of New York City, this reimagined food and beverage experience is one of the most anticipated launches in Times Square-so new, the name hasn't even been announced. As Executive Sous Chef, you'll play a vital role in supporting the Director of Restaurants and Bars in the daily operations of all culinary outlets. You'll help lead kitchen operations with precision and creativity, ensuring a consistently high-quality dining experience across breakfast, lunch, dinner, and grab n' go service. This is an exciting opportunity for a passionate culinary professional who thrives in fast-paced environments and is eager to help shape a new chapter in New York hospitality. The compensation for this position ranges from $85,000-$95,000 annually based on experience. Essential Duties and Responsibilities Manage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all HEI Franchise standards. Manage Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication vehicles, recommend discipline and termination, as appropriate. Schedule and manage the maintenance/sanitation of the kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved. Promote the Accident Prevention Program to minimize liabilities and related expenses. Manage shipping and receiving for all food products. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Two+ years of post high school education, culinary education is desirable. Five+ years of employment in a related position. Hotel experience preferred. Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $85,000.00 - $95,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers! Responsibilities: * Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. * Keeping an organized linen cart that is neat, well stocked and organized. * Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. * Maintaining security of your equipment, key and supplies issued to you. * Reporting lost and found articles to your supervisor. * Respond to guest requests in a friendly and timely manner. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits, Salary rage based on prior experience, $17.00 to $18.50 per hour, determined on experience. Estás listo para comenzar un camino con Concord? Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti! Concord Hospitality está contratando amas de llaves! Responsabilidades: * Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel. * Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado. * Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc. * Mantener la seguridad de su equipo, llaves y suministros que se le entreguen. * Informar artículos perdidos y encontrados a su supervisor. * Responda a las solicitudes de los huéspedes de manera amistosa y oportuna. Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios. Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Complex Assistant Director of Finance is responsible for assisting the Complex Director of Finance in overseeing and maintaining Hotel accounting systems, financial statements, forecasts, and budgets, ensuring that generally accepted accounting principles and practices, as well as Sonesta Collection policies are followed. Job Description Job Tasks: Prepare daily income audit reports and cash/tax reconciliations Review the daily activities, such as House count, Forecasted covers for outlets, Catering activity, Purchases, Meetings, Appointments, and VIPs/special guests. Assist Complex DOF with providing the accurate and timely preparation, review, and distribution of monthly financial statements, forecasts, budgets, and annual audits. Input and access information in the computer and point of sales system. Plan and conduct monthly departmental meetings and Daily Shift Meetings (DSM). Maintain complete knowledge of and comply with all Sonesta Hotel Group accounting and hotel policies/service procedures/standards. Ensure Accounting business ethics are adhered to. Maintain contract files and trace system of expirations. Participates in the Executive Committee in the absence of the Complex Director of Finance Management and security of hotel balance sheet assets Maintain complete knowledge of financial software. Periodically review and enhance the system of internal revenue and cost controls throughout the hotel. Under the guidance of the Complex Director of Finance, responsible for overseeing the implementation of hotel wide standards. Monitor the performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. Maintain complete knowledge of and comply with all departmental, divisional, and Hotel policies, procedures, and standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain positive guest relations at all times. Any other duties reasonably assigned by the Complex Director of Finance. Special Qualifications, Education, or Licenses: Bachelor's degree in accounting/finance or equivalent required. 5+ years' experience in a similar position in a hotel environment. Experience with spreadsheets and hospitality related financial software. Previous guest relations training and experience. Additional Job Information/Anticipated Pay Range Additional Job Information/Anticipated Pay Range Salary Compensation Range is $100,000 - $120,000 annually. Must be flexible to work variable shifts (days and nights) of the week to include weekends and holidays. Long hours are sometimes required. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Opportunity: Driver Safely transport guests between the hotel and various locations, providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience for guests. Your Growth Path Bell Person/Door Person/Guest Service Agent - Guest Service Supervisor Your Focus * Greet guests in a warm and friendly manner immediately upon interaction. * Transport guests safely to and from airport or other locations by driving shuttle vans or other vehicles. * Provide information regarding the localcommunity upon request. * Load and unload guest luggage and other materials. * Complete required transportation logs. * Report vehicle mechanical problems immediately. * Obey traffic laws and follow established traffic and transportation procedures. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Work as a Bell Attendant during staffing shortages or peak check/in out periods. * Follow sustainability guidelines and practices related to HHM Hotels' EarthView program. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * This position will also include driving the hotel shuttle within the local area. A current & valid driver's license is required, with no moving violations on your driving record. * High School diploma preferred. * Driving record free of serious infractions. Work Context Requires sitting for extended periods, driving using hands and feet, pushing, lifting up to 50 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Now Hiring Hotel Maintenance Technician, Part Time, Weekends and Evenings Great Opportunity to bring your engineering career to our hotel where you can make a difference in our guest experience daily. Our hotel will provide you the venue to utilize all your expertise in property engineering, hands on repairs, and preventative maintenance. Our environment provides great opportunities to grow. Many of the engineering team members in Concord have been on board for over 5 years and are now advancing to become Chief Engineers to lead their own team! This is your opportunity to put your stamp on these great property and set your pace for your future career. Why Concord? Our associates enjoy competitive pay, great benefits including health/vision/dental, bonus plan, 401K program as well as tuition reimbursement, our Concord hotel complimentary room program and Brand discounted room policy and more. Enjoy a culture where associates are valued and our Associate First policy is a way of life. Utilize your talents with a Company that cares about You! Our company focuses on the things you care about: sustainability, community and wellness. We have been in business over 30 years with 125+ hotels and many more coming. Our company focuses on training and development, reward and recognition and overall fun working environment for all team members. Key Role Responsibilities: As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide professional courteous service to our guests and be accommodating to various requests Be a team player and assist in other departments when help is needed Must be knowledgeable of all emergency procedures and aware of all Job Safety Analysis guides Our Environment Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. Your Career Starts Here! Looking for a rewarding career where you have opportunities to advance? Concord is recognized as one of the Great Places to Work in the United States. Apply today and see why our associates are finding their careers growing. With over 36 new hotels coming in the next 3 years we need talent that is willing to learn and lead. Start today as a technician and prepare your future for tomorrow to be a Chief Engineer. Hourly rate $22.00 - $25.00 range, higher if job related certifications and prior experience are provided.

Opportunity: Sales Coordinator Performs administrative functions in support of property sales leaders. Your Growth Path Sales Manager or Front Office Manager - Director of Sales or General Manager Your Focus Promptly answer telephone calls and communicate relevant account information to managers and departments. Type and process correspondence, proposals and contracts. Distribute memos, contracts, resumes, room requests and amenities to relevant departments. Politely and professionally converse with clients and respond to all inquiries. File and organize copies of contracts and correspondence ensuring records are up to date. Reserve and confirm rooms, meeting space, and banquet space when necessary. Follow sustainability guidelines and practices related to HHM's EarthView program. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous hotel or sales experience preferred, but not required. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include occasionally working on holidays, weekends. Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate the keyboard. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Now Hiring: Room Inspector / Housekeeping Supervisor You are part of the Housekeeping team. As the Housekeeping Room Inspector, you ensures the cleanliness and attractive appearance in the guest accommodations and public spaces in accordance with hotel standards. Inspects all rooms and ensures deficiencies are reported and corrected. Must have basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment. Must be able to work weekends and holidays You work with your team members and the other departments to not only meet the properties high cleanliness and productivity standards but to make sure everything is kept in proper working order and drive guest service levels. As an inspector, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest's needs while staying calm and focused during busy and stressful periods is critical. You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Ideal candidates: • You have experience in working in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality • You are outgoing, friendly and can communicate professionally with our guests, your manager and your colleagues. • You take pride in your work. • You like being in the driver's seat and leading others to success • You are actively engaged and passionate about where you work • You work with professionalism and integrity. A full job description is available at the time of interview. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Salary range $20-$22.50 per hour

Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent - Restaurant Supervisor or Front Desk Manager. Your Focus Carry food, dishes, trays, or silverware from pantry to serving counters. Set up attractive food displays and maintain cleanliness to ensure food safety. Wipe tables or seats with dampened cloths. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food, drink or broken dishes and remove trash. Maintain adequate supplies of items such as clean glassware, dishes, or trays. Fill beverage and ice dispensers. Stock cabinets or serving areas with condiments and refill condiment containers. Locate and provide items requested by guests. Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program Practice safe work habits and use required safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Food sanitation certification a plus and required within 90 days of employment. Previous food and beverage experience preferred or equivalent training. HHM Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Engineer Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. Your Growth Path Engineering Supervisor - Chief Engineer - Area Chief Engineer Your Focus Conduct room inspections and identify repair needs. Install or repair sheetrock and other wall coverings. Paint designated areas and items. Install and replace basic electrical fixtures, replace light switches, receptacles, light bulbs and fixtures. Repair furniture. Install, replace and program televisions. Perform minor plumbing functions. Replace and repair heating and cooling pumps as well as preventative maintenance on units. Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and Federal codes. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Work as a bell attendant in the event of staffing shortages or during peak check in/out periods. Follow Service Recovery Guidelines. Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma and Trade school course work in related field preferred. Previous engineer/maintenance experience or equivalent training required. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Context Work schedule varies and may include working on holidays and weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

About Us It's Your Moment to Rise. Start Your Journey with us at the The Westin New York Grand Central and discover a place where you're given a choice to not just get up and go to work, but rise. To feel empowered by career growth opportunities in a people-first environment. And to work together to enhance the well-being of our guests, our communities and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner. If you're someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide strategic leadership for the Catering Sales team to drive revenue, maximize profitability, and deliver exceptional client experience. Responsible for developing and executing sales strategies, building strong client relationships, and ensuring catering events meet hotel standards and financial goals. Essential Duties and Responsibilities Lead, mentor, and manage the Catering Sales team, including recruiting, training, coaching, and performance management. Develop and implement strategies to achieve or exceed catering revenue goals, with a strong focus on forecasting, budgeting, and optimizing catering mix. Maximize profitability through effective yield management, evaluation of business opportunities, and optimization of catering mix and room rental contributions. Build and maintain strong client relationships, ensuring repeat and referral business by consistently delivering exceptional service and experiences. Partner with culinary and operations teams to create innovative, customized menus and event solutions that meet client needs while maximizing revenue. Oversee contracted services to ensure proper contribution to profits. Monitor catering sales performance, coach team members toward success, and maintain ongoing training programs. Collaborate with Marketing to develop targeted strategies for catering business generation. Identify and analyze market trends, competitive offerings, and client feedback to adjust strategies and maintain a competitive edge. Represent the hotel in industry organizations, community/civic activities, trade shows, and client events to build brand presence and generate leads. Ensure consistent use of hotel sales system to track activity, maintain accountability. Active participation in professional and industry organizations. Perform other job-related duties as assigned. Qualifications and Skills Minimum 5 years of progressive leadership experience in Catering Sales at a comparable size and quality hotel or resort. Proven track record of driving catering revenues, managing client relationships, and leading high-performing teams. Strong financial acumen with expertise in forecasting, budgeting, and revenue/yield management. In-depth knowledge of catering sales processes, including contracting, event planning, and execution. Exceptional leadership and team development skills, with the ability to motivate, coach, and inspire. Excellent relationship management skills, with a history of building long-term partnerships with clients and stakeholders. Skilled in negotiating, closing sales, and creating tailored solutions for diverse market segments. Proficient in Microsoft and hotel sales and event systems. Knowledge of hotel operations, including sales, marketing, revenue management, and service standards. Outstanding communication and presentation skills, with the ability to adapt style for different audiences. Strong organizational and problem-solving skills with the ability to perform under pressure and meet deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $120,000.00 - $130,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Title: Staff Accountant Department: Finance & Accounting Reports To: Director of Finance or Accounting Manager Job Type: Full-Time Summary Job Description: We are looking for a motivated and detail-oriented Staff Accountant to support key accounting functions within our Finance & Accounting department. This full-time position plays a crucial role in maintaining accurate financial records through tasks such as preparing journal entries, reconciling accounts, and assisting with month-end and year-end closing. The ideal candidate has a solid foundation in accounting principles, strong Excel skills, and a commitment to meeting deadlines. Key Responsibilities: Prepare and review account reconciliations and journal entries Ensure accurate financial transaction coding and compliance with internal controls Assist in monthly financial reporting and audit preparation Support revenue testing, bank reconciliations, and financial verifications Collaborate with cross-functional teams and meet critical reporting deadlines Qualifications: Education: Associate's or Bachelor's in Accounting or Business preferred Experience: 1-2 years in a similar accounting role; hospitality industry experience a plus Skills: Excel and accounting software proficiency, attention to detail, understanding of financial controls Minimum USD $70,000.00/Yr. Maximum USD $75,000.00/Yr.

Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Opportunity: Bell Person Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. Key Responsibilities Load and unload luggage carts. Tag and store luggage. Escort guest to hotel rooms. Provide an overview of guest room, hotel services and amenities. Make deliveries to guest rooms. Assist guest with room changes. Stock pantry when necessary. Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc. Perform house attendant functions when staff shortages occur. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Requirements High School diploma preferred. Previous customer experience required or equivalent training. May be required to work holidays, weekends, and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching. Maximum USD $30.00/Hr.

Opportunity: Host Act as host providing guests with a full range of individualized service during hotel stay. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Position Requirements Greet, register, and assign rooms to guests of the hotel. Verify customers' credit, and establish payment method. Make and confirm external reservations for dinner, entertainment, and transportation. Compute bills, collect payments, and make change for guests. Answer hotel phone and handle guest requests and inquiries. Transmit and receive messages, using telephones or PMS system. Deposit guests' valuables in hotel safes or safe-deposit boxes. Perform bookkeeping activities, such as balancing accounts. Serve food in guest rooms upon request, ensuring a positive in-room dining experience. Act as a private lounge host. Practice safe work habits and use required safety equipment. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Perform other duties as requested by management. Experience High School diploma or equivalent preferred. Previous customer service experience required or equivalent training. Dynamic, engaging and passionate personality with the ability to multi-task. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunties at this location, click here.

Opportunity: Revenue Manager Maximize room revenue and yield penetration through proper management of room inventories and using analytics and technical knowledge of hotel reservations and front office systems. Potential Career Path Area Director - Regional Director - VP Revenue Management Essential Job Functions Control room rates and availability in accordance with established guidelines to maximize occupancy and revenues. Develop, communicate and implement sales strategies, mix of business, channel management, pricing strategies, as well as reservations systems and related policies. Initiate short and long term revenue forecasts and generate weekly and monthly critiques, identifying areas of opportunity and strategies to improve revenue and overall profitability. Measure and analyze booking trends, pickup, no shows, and sources of business. Manage, produce and monitor rate strategy tiers, booking pace by Market Segment, GDS, inventory and monthly results. Work with the different departments to ensure similar goals, and implement action plans to achieve optimum revenue management. Communicate with hotel functional leaders to establish a collaborative approach to revenue management. Establish and maintain meaningful external and internal relationships Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits. Perform other duties as requested by management. Position Requirements College Degree in related discipline and/or prior revenue management experience. Work Environment and Context Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.