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Hersha Hospitality jobs in Rockville, MD - 195 jobs

  • Regional Sales Director - Growth & Travel Perks

    HHM Hospitality 4.5company rating

    HHM Hospitality job in Alexandria, VA

    A leading hospitality management company in Alexandria, Virginia, seeks an Area Director of Sales. This role involves leading sales initiatives, developing strategic plans, and enhancing customer relationships to optimize revenue. Candidates should possess strong sales experience in hotel operations, a four-year degree, and proficiency in tools like Excel and Delphi. The company offers various benefits including medical insurance and travel discounts. #J-18808-Ljbffr
    $101k-132k yearly est. 4d ago
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  • Bus Person

    Hersha Hospitality Management LP 4.5company rating

    Hersha Hospitality Management LP job in Washington, DC

    Opportunity: Bus Person Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards. Potential Career Path Food Runner - Restaurant Server- Restaurant Floor Manager Essential Job Functions Clear dirty table settings and prepare table for resetting. Maintain stock and cleanliness of stations for all meal periods. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High School diploma or equivalent. Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
    $28k-36k yearly est. Auto-Apply 49d ago
  • Room Attendant

    Sage Hospitality 3.9company rating

    Baltimore, MD job

    Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it's not just about the work you do, but it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes-both personally and professionally. Job Overview Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Responsibilities Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms. Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests. Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs. Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed. Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows. Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas. Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees. Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management Qualifications Education/Formal Training No formal education or training Experience None Knowledge/Skills Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50lbs. continually throughout a shift. Must be able to push, pull and move levers, equipment and furniture throughout a shift. Must be able to work with arms raised above head throughout a shift. Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day. Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs. Environment Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. Salary USD $16.00 - USD $18.00 /Hr.
    $18 hourly Auto-Apply 16d ago
  • Front Office Supervisor

    Kimpton Hotels & Restaurants 4.4company rating

    Washington, DC job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration. Some of your responsibilities include: Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook. Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary. Make sure all shifts are covered as scheduled, cover as necessary. Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures. Ensure the completion of the desk agents' AM/PM checklist. Handle guest situations as they arise in a calm and professional manner. Be an expert in all employee duties to ensure you are "leading by example" in all that you do. Maintain professional contact via telephone with all other hotel departments. Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc. Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies. Counsel and coach employees when necessary, using accurate documentation and techniques. Ensure all employees complete their duties before departing, that they are posted at their stations on time. Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards. Accountable for meeting or coming in under payroll and expense budgets. What You Bring 2 years of related experience in hospitality or similar industry. High School Diploma is preferred. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $44k-54k yearly est. 1d ago
  • Valet Attendant

    Sage Hospitality 3.9company rating

    Baltimore, MD job

    Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it's not just about the work you do, but it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes-both personally and professionally. Job Overview Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures. Responsibilities Meet and greet all guests in all forms of transportation arriving at the hotel. Assist guests with retrieving their luggage from vehicles. Point out to guest and note existing vehicle damage on key tags in the appropriate space provided. Assist Doorman in escorting guests and luggage into the lobby for registration. Explain valet parking procedures and fees. Give proper directions to registration area for check-in. Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto. Drive vehicles in a safe and efficient manner. Give general directions and information. Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities. Professionalism and courtesy are to be extended at all times to guests, associates and vendors. Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High School diploma or equivalent Experience None Knowledge/Skills Must have general knowledge of basic customer service skills and be fluent in oral and written English. Must have knowledge of local establishments, businesses and the surrounding community in general. Must be able to drive automatic and manual vehicles. Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see objects and people up close and at a distance. Must be able to grasp handles, carry bundles and lift packages. Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift. Environment Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position. Salary USD $16.00 - USD $17.00 /Hr.
    $17 hourly Auto-Apply 15d ago
  • F & B Supervisor

    Sage Hospitality 3.9company rating

    Bethesda, MD job

    Why us? Sage Hospitality Group is in search of a F&B Supervior to join the Food & Beverage Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview The F&B Supervisor will oversee all phases of restaurant operations and banquet functions. Responsible for setup of in-house meeting room, catering and banquet facilities. Responsibilities Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor side-work duty completion. Maintain bank to SOP, keep it balanced and secure at all times. Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant managers in conducting menu classes and taste panels. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen Benefits Full Time Hourly Roles Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Salary USD $25.00 - USD $27.00 /Hr.
    $27 hourly Auto-Apply 14d ago
  • Maintenance Eng - On Duty

    Sage Hospitality 3.9company rating

    Alexandria, VA job

    Por qué nosotros? Sage Hotel Management is currently seeking an experienced Maintenance Engineer for the historic Alexandrian Hotel, in Alexandria, VA. At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!
    $33k-42k yearly est. Auto-Apply 28d ago
  • House person

    Sage Hospitality 3.9company rating

    Baltimore, MD job

    Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it's not just about the work you do, but it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes-both personally and professionally. Job Overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Qualifications Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Salary USD $16.00 - USD $18.00 /Hr.
    $18 hourly Auto-Apply 16d ago
  • PM Server

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel ( 940 Rose Avenue, Bethesda ) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $4.00 - USD $4.00 /Hr.
    $22k-31k yearly est. Auto-Apply 48d ago
  • Mgr Banquet/Restaurant

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe that it's not just about the work you do - it's about who you are! We support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes - both personally and professionally. If you are someone who: Wants to rise to the top Follow their own path Is hungry to learn and love their community Does not sit around and wait, YOU BELONG HERE!! Job Overview The Banquet Manager is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. Responsibilities Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality. Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product. Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department. Monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service. Analyze banquet event orders, read BEO and know how to complete a set-up. Set tables in assigned area correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays. Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis. Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality. Qualifications Education/Formal Training One to two years of post high school education. Experience Two to three years in a related position with this company or other organization(s). Knowledge/Skills Advanced knowledge of the principles and practices within catering and food and beverage. Experiential knowledge of management of people, complex problems, efficient sales activities and food and beverages management. Requires ability to investigate and analyze current activites and/or information involving readily available data and indicating logical conclusions and recommendations. Excellent hearing necessary for verbal interaction with guests and associates. Excellent vision necessary to view set-ups. Excellent speech communication skills required for verbal interaction with guests and associates. Excellent literacy necessary to read BEOs, process gratuities and payroll, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally. Mobility -ability to service clients on a moments notice, variable distances, 100%. Continuous standing -function observation, client site inspections (one hour minimum to four hours maximum). Climbing stairs up to approximately 55 steps 3-5% of 10 hours. Driving -distance varies (20% used for sales calls). Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Inside 70% of 10 hour shift. Outside 30% of 10 hour shift. Abnormal temperatures -extreme summer heat of 95 degrees and above and winter cold. Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $65,000.00 - USD $70,000.00 /Hr.
    $65k-70k yearly Auto-Apply 42d ago
  • Steward

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel ( 940 Rose Avenue, Bethesda ) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats. Job Overview Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Responsibilities Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training None Experience None Knowledge/Skills Must have basic knowledge of dishwashing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see minute objects at arm's length, to read meters and controls. Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. Must be able to understand and follow verbal/written instructions and able to communicate. Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $18.00 - USD $18.25 /Hr.
    $18.3 hourly Auto-Apply 48d ago
  • Night Auditor

    Sage Hospitality 3.9company rating

    Washington, DC job

    Why us? Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community! Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood Suites by Hilton™ Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all- suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark and is proud to be an official partner and passionate supporter of the Nationals. With many new restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will find it's easy to ‘Be At Home' during their stay. Featuring a modern glass facade and contemporary décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows and Washington Nationals memorabilia along with all the other amenities of the Homewood Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol and the Washington Monument. Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits 2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date. Dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Salary USD $20.00 - USD $21.00 /Hr.
    $21 hourly Auto-Apply 60d+ ago
  • Accepting Applications - Hourly Hotel Positions

    Hersha Hospitality Management LP 4.5company rating

    Hersha Hospitality Management LP job in Washington, DC

    Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us The Fairfield Inn and Suites Washington, DC Downtown is located in the heart downtown DC next to Capital One Arena. Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation's capital has to offer. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
    $22k-39k yearly est. Auto-Apply 60d+ ago
  • PM Line Cook

    Sage Hospitality 3.9company rating

    Bethesda, MD job

    Why us? Sage Hospitality Group is in search of a PM Line Cook to join the Food & beverage Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview To ensure proper service from the front line through quality control, training of line cooks and ensure proper sanitation levels. Responsibilities Check all items against the recipe cards, verify that use records are followed for all items served and that food is presented in an efficient, quality manner. Monitor the line set up prior to all meal functions to ensure maximum efficiency during meal periods. Monitor the equipment maintenance and kitchen "clean as you go" policy to ensure strict adherence. Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers. Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs. Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time. Periodic climbing required. Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. Continuous standing -during preparation, during service hours or during expediting, usually all day. Must be able to hear equipment timers and communicate with other staff. Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Environment Inside 95% of 8 hours. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Benefits Full Time Hourly Roles Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Salary USD $21.00 - USD $22.00 /Hr.
    $22 hourly Auto-Apply 12d ago
  • Area Corporate Sales Manager - Group & Business

    Sage Hospitality 3.9company rating

    Alexandria, VA job

    Why us? Sage Hotel Management is currently seeking an experienced Corporate Sales Manager for Group and Business Travel at the historic Alexandrian Hotel, in Alexandria, VA. At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today! Job Overview Meets and exceeds revenue goals by developing new group accounts and growing current hotel accounts in a profitable and win-win selling approach. Responsibilities Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls. Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels. Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. Continually targets and prospects for new business through telemarketing, individual creativity and innovation. Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner. Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities. Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs. Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times. Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. Displays a neat, clean, and business-like appearance at all times. Qualifications Education/Formal Training Minimum of high school diploma or equivalent. College degree preferred. Experience Six months minimum in sales, customer service related position or hotel experience preferred. Knowledge/Skills Requires knowledge of general sales techniques. Requires yield management experience. Requires highly developed customer service skills. Requires ability to hear, speak, read and write English fluently. Requires 12th grade level mathematics, spelling and reading skills. Requires effective business writing skills. Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment. Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions. Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions. Respond to coaching, feedback and training. Strong and effective sales skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bending/kneeling - repeated bending and kneeling required while filing Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment General office and hotel environment
    $65k-85k yearly est. Auto-Apply 14d ago
  • Supervisor Restaurant

    Sage Hospitality 3.9company rating

    North Bethesda, MD job

    Why us? HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel ( 940 Rose Avenue, Bethesda ) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats. Job Overview Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager. Responsibilities Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, and general appearance standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor side-work duty completion. Maintain bank to SOP, keep it balanced and secure at all times. Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage. Ensure servers, runners and bartenders are on the floor at all times and checking on observing their guests unless approved to leave the area. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant managers in conducting menu classes and taste panels. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from two - three full years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining/bar and when assisting in kitchen Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) Salary USD $20.00 - USD $22.00 /Hr.
    $22 hourly Auto-Apply 6d ago
  • Area Director of Engineering

    HHM Hotels 4.5company rating

    HHM Hotels job in Washington, DC

    Opportunity: Area Director of Engineering Provide leadership and guidance to aide field personnel in maintenance of all equipment, systems and building components, including but not limited to mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks and other equipment/work for a cluster of hotels. Potential Career Path Regional Director of Engineering - Corporate Director of Engineering Essential Job Functions * Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Assist Regional VP of Operations and Hotel General Managers with the annual property level staffing and budgeting to ensure proper maintenance of hotel assets. * Assist with the interviewing and selection of Property Level Chief Engineers, ensuring they meet the requirements with established brand or hotel standards and consistent with HHM core values. * Assist with the training of Property Level Chief Engineers in order to carry out duties effectively. * Educate and train property level Engineers on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. * Monitor the execution and achievement of the hotel's preventative maintenance program goals. * Provide guidelines and assistance on reduction in energy usage through training and focusing on best practice directives. * Assist in setting procedures to ensure the security of inventory and assets such as tools, basic supplies, TV's, and standard FF&E within hotels. * Establish guidelines for the replenishment of necessary basic engineering supplies in an efficient manner. * Promote and enforce organized paperwork management by property engineering staff. Ensure all PM logs are kept current. * Follow up on life safety tests to track that they are kept current with proper documentation readily available. * Provide operations teams with front line support in times of emergency mechanical or natural disaster situations. * Ensure properties have written guidelines detailing the procedures that staff will implement during times of emergency situations. * Perform two property engineering audits per hotel annually. * Lead the management of special capital projects such as major mechanical replacements. * Report on all relevant property issues and projects bi-weekly to a number of various corporate level stakeholders. * Assist properties in securing and reviewing competitive bids for capital projects through preferred vendors and local vendors. * Assist staff to properly catalog all property mechanical equipment with location, origination date, make, model and known repairs. * Assist staff to compile property folder of equipment and building system warranties. * Inform senior leadership of recommendations for asset preservation of major mechanical repair/replacement during budget process. Assist in the annual review/creation of 5yr CapEx plan. * Provide input to General Managers on performance of engineering staff during property visits. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Position Requirements * High School diploma and/or trade school course work in related field required. College Education preferred. * Five years of Chief Engineer or management level engineering and maintenance experience in a related field (i.e. Residential or Health Care). * Exceptional Leadership Skills. * Superior written and verbal communication skills. * Valid Driver's License. Work Environment and Context * Extensive travel is required. * Hospitality industry standards for employee/guest interaction and professionalism are expected. * Work schedule varies and may include working on holidays and weekends or alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $77k-128k yearly est. Auto-Apply 5d ago
  • Front Desk Supervisor

    Sage Hospitality 3.9company rating

    Baltimore, MD job

    Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it's not just about the work you do, but it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes-both personally and professionally. Job Overview Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience 1 or more full years employment experience in a related position with this company or other organization(s). Knowledge/Skills Requires understanding of all hotel front office procedures. Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to communicate information and hotel services to management and guests. Second language may be required. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate in person and on telephone frequently. Ability to read written communiqués, analyzing reports and seeing monochrome computer screen. Excellent speech communication skills required for continual interaction with guests. Frequent use of phone. Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence. Continuous standing 90% of time -communicating with guests. No climbing required. No driving required. Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited. Continuous standing -80% of shift. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Salary USD $21.00 - USD $24.00 /Hr.
    $24 hourly Auto-Apply 16d ago
  • Area Hotel Engineering Supervisor

    Sage Hospitality 3.9company rating

    Baltimore, MD job

    Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it's not just about the work you do, but it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes-both personally and professionally. Job Overview *** This role will support both Hyatt Place Baltimore and Homewood Suites DC/Navy Yard***The Maintenance Supervisor oversees department operations in the absence of department leadership. Responds to guest requests and insures the safety of associates and guests. Responsibilities May supervise, train, assign, delegate work orders or projects and inspect the work quality of maintenance teams. Makes suggestions regarding performance, talent, challenges, and process improvements. Carry a portable radio, staying in constant communication with the central base station and responding to all engineering service calls. Maintains hotel equipment in an efficient, safe, accident-free manner. Perform all essential functions of Maintenance Technician 1 and 2 plus possess special skills in a particular trade: plumbing, electrical, carpentry, or HVAC. Qualifications Education/Formal Training High school diploma, plus two years or its equivalent in trade school or training in building maintenance/construction Experience Minimum four years' experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance. Knowledge/Skills Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques, LED read-outs, meters, and computer screens. Must be able to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools. Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized. Must be able to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person. Must be able to lift 75lbs. throughout an 8-hour shift. Must be able to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs. May require ability to drive pick-up truck and snow removal equipment. Environment Indoor exposure to stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Benefits $100 monthly cell phone reimbursement + gas/travel reimbursement Salary USD $28.00 - USD $32.00 /Hr.
    $28 hourly Auto-Apply 60d+ ago
  • Barista

    HHM Hotels 4.5company rating

    HHM Hotels job in Washington, DC

    Opportunity: Barista Provide quality barista services in accordance with established guest service and sustainability standards. Your Growth Path Head Barista- Host or Hostess - Guest Service Agent Your Focus * Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders. * Bus coffee cart areas and tables. * Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. * Ensure that appliances are turned on/off at the appropriate times. * Stock and maintain work areas. * Take orders, input orders into POS system, collect payment and prepare orders. * Clean dishes, utensils, work areas, tables and equipment throughout the day. * Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank. * Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages. * Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent. * Customer service experience preferred. * Barista experience a plus. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $25k-30k yearly est. Auto-Apply 17d ago

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