Hersha Hospitality jobs in Washington, DC - 164 jobs
Regional Sales Director - Growth & Travel Perks
HHM Hospitality 4.5
HHM Hospitality job in Alexandria, VA
A leading hospitality management company in Alexandria, Virginia, seeks an Area Director of Sales. This role involves leading sales initiatives, developing strategic plans, and enhancing customer relationships to optimize revenue. Candidates should possess strong sales experience in hotel operations, a four-year degree, and proficiency in tools like Excel and Delphi. The company offers various benefits including medical insurance and travel discounts.
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$101k-132k yearly est. 1d ago
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Bus Person
HHM Hotels 4.5
HHM Hotels job in Washington, DC
Opportunity: Bus Person Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards. Potential Career Path Food Runner - Restaurant Server- Restaurant Floor Manager
Essential Job Functions
* Clear dirty table settings and prepare table for resetting.
* Maintain stock and cleanliness of stations for all meal periods.
* Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
* Transport all dirty tableware from dining room to dishwashing area.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Position Requirements
* High School diploma or equivalent.
Work Environment and Context
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$28k-36k yearly est. Auto-Apply 14d ago
Room Attendant (Part-Time)
Sage Hospitality 3.9
North Bethesda, MD job
Why us?
Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe that it's not just about the work you do - it's about who you are! We support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes - both personally and professionally. If you are someone who:
Wants to rise to the top
Follow their own path
Is hungry to learn and love their community
Does not sit around and wait,
YOU BELONG HERE!!
Job Overview
Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Responsibilities
Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
Lifts mattresses to check for soil between mattresses and under bed.
Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management
Qualifications
Education/Formal Training
No formal education or training
Experience
None
Knowledge/Skills
Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 50lbs. continually throughout a shift.
Must be able to push, pull and move levers, equipment and furniture throughout a shift.
Must be able to work with arms raised above head throughout a shift.
Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
Environment
Prolonged strenuous physical activity in indoor climate-controlled environment.
Excessive heat and humidity in laundry. Inside 95% of shift.
Benefits
- Hotel Room and Restaurant Discounts
- 401(k) with a company match after 60 days of employment
Salary USD $18.15 - USD $18.15 /Hr.
$18.2 hourly Auto-Apply 60d+ ago
Front Desk Agent
Sage Hospitality 3.9
Washington, DC job
Why us?
Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton WashingtonDC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel
and community!
Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood
Suites by Hilton™ WashingtonDC Capitol Navy Yard is the premier choice for your getaway. Our all-
suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark
and is proud to be an official partner and passionate supporter of the Nationals. With many new
restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will
find it's easy to ‘Be At Home' during their stay. Featuring a modern glass facade and contemporary
décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows
and Washington Nationals memorabilia along with all the other amenities of the Homewood
Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up
bar, and panoramic views of WashingtonDC, including historic attractions such as the U.S. Capitol
and the Washington Monument.
Feel at home at the Homewood Suites WashingtonDC Capitol- Navy Yard
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date.
Dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid time off for vacation, sick time, and holidays
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Salary USD $19.00 - USD $20.00 /Hr.
$20 hourly Auto-Apply 60d+ ago
Steward / Dishwasher
Sage Hospitality 3.9
Bethesda, MD job
Why us?
Sage Hospitality Group is in search of a Steward/Dishwasher to join the Food & Beverage Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality!
This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda WashingtonDC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team!
At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.
Job Overview
Under general supervision, provides the restaurant and kitchen with clean and sanitary ware.
Responsibilities
Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing.
Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed.
Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.
Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff.
Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places.
Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners.
Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations.
Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements.
Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens.
Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor.
Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.
Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
None
Experience
None
Knowledge/Skills
Must have basic knowledge of dishwashing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to see minute objects at arm's length, to read meters and controls.
Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head.
Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Must be able to travel up to 300 feet and standing on a regular basis throughout the shift.
Must be able to understand and follow verbal/written instructions and able to communicate.
Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations
Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.
Environment
Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
Benefits
Full Time Hourly Roles
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company's 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
$27k-34k yearly est. Auto-Apply 10d ago
F & B Supervisor
Sage Hospitality 3.9
Bethesda, MD job
Why us?
Sage Hospitality Group is in search of a F&B Supervior to join the Food & Beverage Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality!
This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda WashingtonDC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team!
At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.
Job Overview
The F&B Supervisor will oversee all phases of restaurant operations and banquet functions. Responsible for setup of in-house meeting room, catering and banquet facilities.
Responsibilities
Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
Supervise service of guests, being watchful of signals from guests in need of service.
Assist manager to establish and monitor side-work duty completion.
Maintain bank to SOP, keep it balanced and secure at all times.
Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.
Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist restaurant managers in conducting menu classes and taste panels.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
No kneeling required.
Mobility -95% of shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location.
No driving required.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen
Benefits
Full Time Hourly Roles
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company's 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Salary USD $25.00 - USD $27.00 /Hr.
$27 hourly Auto-Apply 12d ago
Maintenance Eng - On Duty
Sage Hospitality 3.9
Alexandria, VA job
Por qué nosotros?
Sage Hotel Management is currently seeking an experienced Maintenance Engineer for the historic Alexandrian Hotel, in Alexandria, VA.
At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.
Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!
$33k-42k yearly est. Auto-Apply 26d ago
General Manager - Hotel
Kimpton Hotels & Restaurants 4.4
Washington, DC job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance!
Some of your responsibilities include:
Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel.
Works directly with the ownership group to strategize and implement projects that will assist with the business growth.
Coordinate and assist with guest satisfaction and guest resolutions.
Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property.
Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process.
Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.
Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.
Review and approve all operating expenses.
Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations
Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems.
What You Bring
2 to 4 years of upper-level management experience in hospitality.
Bachelor's degree preferred.
Ability to encourage, lead and manage a team by example.
High level of creativity, enthusiasm and flexibility!
Strong computer skills including Word and Excel.
Must possess excellent interpersonal skills both internally and externally.
Ability to convert vision into specific and tangible actions to benefit the property.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$101k-128k yearly est. 3d ago
Front Office Supervisor
Kimpton Hotels 4.4
Washington, DC job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration.
Some of your responsibilities include:
* Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.
* Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
* Make sure all shifts are covered as scheduled, cover as necessary.
* Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.
* Ensure the completion of the desk agents' AM/PM checklist.
* Handle guest situations as they arise in a calm and professional manner.
* Be an expert in all employee duties to ensure you are "leading by example" in all that you do.
* Maintain professional contact via telephone with all other hotel departments.
* Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
* Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.
* Counsel and coach employees when necessary, using accurate documentation and techniques.
* Ensure all employees complete their duties before departing, that they are posted at their stations on time.
* Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
* Accountable for meeting or coming in under payroll and expense budgets.
What You Bring
* 2 years of related experience in hospitality or similar industry.
* High School Diploma is preferred.
* Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$44k-54k yearly est. 2d ago
PM Server
Sage Hospitality 3.9
North Bethesda, MD job
Why us?
HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people.
The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel (
940 Rose Avenue, Bethesda
) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats.
Job Overview
Under general supervision, provides prompt and courteous food service to restaurant customers.
Responsibilities
Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
Presents a clean and professional appearance at all times.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Previous experience in similar position of 3 months or longer.
Knowledge/Skills
Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
Must know standard cash-handling procedures.
Must be fluent in oral and written English.
Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Continuous standing -during preparation, during service hours or during expediting.
Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Environment
Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
Benefits
Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following:
- Two (2) medical plan options
- Dental
- Vision
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Critical Illness
- Vacation
- Ten (10) Holidays
- Adoption Assistance
- Educational Assistance
- Hotel Room and Restaurant Discounts
- 401(k) with a company match (after 60 days)
Salary USD $4.00 - USD $4.00 /Hr.
$22k-31k yearly est. Auto-Apply 46d ago
Accepting Applications - Hourly Hotel Positions
Hersha Hospitality Management LP 4.5
Hersha Hospitality Management LP job in Washington, DC
Accepting Applications for Hourly Hotel Positions.
Explore opportunities in the following areas:
Engineering
Food and Beverage
Front Office
Housekeeping
About Us
One of the closest hotels near Capitol Hill, the National Mall, Union Station, the Supreme Court, and the Library of Congress, Capitol Hill Hotel boasts a superior location matched by distinct style and impeccable service. Offering some of the largest guest suites in Washington D.C., Capitol Hill Hotel makes any trip-whether leisure or business, a quick getaway or an extended stay-feel like home.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
$22k-39k yearly est. Auto-Apply 60d+ ago
Mgr Banquet/Restaurant
Sage Hospitality 3.9
North Bethesda, MD job
Why us?
Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe that it's not just about the work you do - it's about who you are! We support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes - both personally and professionally. If you are someone who:
Wants to rise to the top
Follow their own path
Is hungry to learn and love their community
Does not sit around and wait,
YOU BELONG HERE!!
Job Overview
The Banquet Manager is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Responsibilities
Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department.
Monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service.
Analyze banquet event orders, read BEO and know how to complete a set-up.
Set tables in assigned area correctly and uniformly.
Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis.
Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality.
Qualifications
Education/Formal Training
One to two years of post high school education.
Experience
Two to three years in a related position with this company or other organization(s).
Knowledge/Skills
Advanced knowledge of the principles and practices within catering and food and beverage.
Experiential knowledge of management of people, complex problems, efficient sales activities and food and beverages management.
Requires ability to investigate and analyze current activites and/or information involving readily available data and indicating logical conclusions and recommendations.
Excellent hearing necessary for verbal interaction with guests and associates.
Excellent vision necessary to view set-ups. Excellent speech communication skills required for verbal interaction with guests and associates.
Excellent literacy necessary to read BEOs, process gratuities and payroll, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally.
Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally.
Mobility -ability to service clients on a moments notice, variable distances, 100%.
Continuous standing -function observation, client site inspections (one hour minimum to four hours maximum).
Climbing stairs up to approximately 55 steps 3-5% of 10 hours.
Driving -distance varies (20% used for sales calls).
Environment
Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
Inside 70% of 10 hour shift.
Outside 30% of 10 hour shift. Abnormal temperatures -extreme summer heat of 95 degrees and above and winter cold.
Benefits
Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following:
- Two (2) medical plan options
- Dental
- Vision
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Critical Illness
- Vacation
- Ten (10) Holidays
- Adoption Assistance
- Educational Assistance
- Hotel Room and Restaurant Discounts
- 401(k) with a company match (after 60 days)
Salary USD $65,000.00 - USD $70,000.00 /Hr.
$65k-70k yearly Auto-Apply 40d ago
Line Cook (PM)
Sage Hospitality 3.9
North Bethesda, MD job
Why us?
HELLO BETTY Bethesda is anchored at Pike and Rose. At Sage Restaurant Concepts, we impact lives through hospitality. Our vision is to be a restaurant company with a soul. We consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people.
The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel (
940 Rose Avenue, Bethesda
) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats.
Job Overview
To ensure proper service from the front line through quality control, training of line cooks and ensure proper sanitation levels.
Responsibilities
Check all items against the recipe cards, verify that use records are followed for all items served and that food is presented in an efficient, quality manner.
Monitor the line set up prior to all meal functions to ensure maximum efficiency during meal periods.
Monitor the equipment maintenance and kitchen "clean as you go" policy to ensure strict adherence.
Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.
Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs.
Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.
Check pars for shift use, determine necessary preparation, freezer pull and line set up.
Note any out-of-stock items or possible shortages.
Assist in keeping buffet stocked.
Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables.
Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time.
Periodic climbing required.
Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day.
Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
Continuous standing -during preparation, during service hours or during expediting, usually all day.
Must be able to hear equipment timers and communicate with other staff.
Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying.
Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Environment
Inside 95% of 8 hours. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.
Benefits
Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following:
- Two (2) medical plan options
- Dental
- Vision
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Critical Illness
- Vacation
- Ten (10) Holidays
- Adoption Assistance
- Educational Assistance
- Hotel Room and Restaurant Discounts
- 401(k) with a company match (after 60 days)
Salary USD $19.00 - USD $22.00 /Hr.
$22 hourly Auto-Apply 60d+ ago
Area Corporate Sales Manager - Group & Business
Sage Hospitality 3.9
Alexandria, VA job
Why us?
Sage Hotel Management is currently seeking an experienced Corporate Sales Manager for Group and Business Travel at the historic Alexandrian Hotel, in Alexandria, VA.
At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.
Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!
Job Overview
Meets and exceeds revenue goals by developing new group accounts and growing current hotel accounts in a profitable and win-win selling approach.
Responsibilities
Direct Sales:
Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
New Account Development:
Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management:
Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management:
Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge:
Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management:
Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.
Qualifications
Education/Formal Training
Minimum of high school diploma or equivalent. College degree preferred.
Experience
Six months minimum in sales, customer service related position or hotel experience preferred.
Knowledge/Skills
Requires knowledge of general sales techniques.
Requires yield management experience.
Requires highly developed customer service skills.
Requires ability to hear, speak, read and write English fluently.
Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
Understand and follow verbal/written instructions.
Work on more than one task at a time.
Develop strong internal and customer relationships.
Set and manage priorities and plan activities in advance.
Solve problems and make sound business decisions. Respond to coaching, feedback and training.
Strong and effective sales skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bending/kneeling - repeated bending and kneeling required while filing
Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
General office and hotel environment
$65k-85k yearly est. Auto-Apply 12d ago
Supervisor Restaurant
Sage Hospitality 3.9
North Bethesda, MD job
Why us?
HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people.
The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel (
940 Rose Avenue, Bethesda
) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats.
Job Overview
Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.
Responsibilities
Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, and general appearance standards.
Supervise service of guests, being watchful of signals from guests in need of service.
Assist manager to establish and monitor side-work duty completion.
Maintain bank to SOP, keep it balanced and secure at all times.
Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage.
Ensure servers, runners and bartenders are on the floor at all times and checking on observing their guests unless approved to leave the area.
Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist restaurant managers in conducting menu classes and taste panels.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
No kneeling required.
Mobility -95% of shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location.
No driving required.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining/bar and when assisting in kitchen
Benefits
Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following:
- Two (2) medical plan options
- Dental
- Vision
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Critical Illness
- Vacation
- Ten (10) Holidays
- Adoption Assistance
- Educational Assistance
- Hotel Room and Restaurant Discounts
- 401(k) with a company match (after 60 days)
Salary USD $20.00 - USD $22.00 /Hr.
$22 hourly Auto-Apply 4d ago
Gallery Host
Hersha Hospitality Management LP 4.5
Hersha Hospitality Management LP job in Washington, DC
Opportunity: Host
Act as host providing guests with a full range of individualized service during hotel stay.
Potential Career Path
Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Position Requirements
Greet, register, and assign rooms to guests of the hotel.
Verify customers' credit, and establish payment method.
Make and confirm external reservations for dinner, entertainment, and transportation.
Compute bills, collect payments, and make change for guests.
Answer hotel phone and handle guest requests and inquiries.
Transmit and receive messages, using telephones or PMS system.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Perform bookkeeping activities, such as balancing accounts.
Serve food in guest rooms upon request, ensuring a positive in-room dining experience.
Act as a private lounge host.
Practice safe work habits and use required safety equipment.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform other duties as requested by management.
Experience
High School diploma or equivalent preferred.
Previous customer service experience required or equivalent training.
Dynamic, engaging and passionate personality with the ability to multi-task.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
$25k-30k yearly est. Auto-Apply 60d+ ago
Area Director of Finance
HHM Hotels 4.5
HHM Hotels job in Washington, DC
Opportunity: Area Director of Finance Join HHM Hotels as Area Director of Finance to lead all accounting and financial efforts for two prominent hotels in the Greater DC area. This dual-property role oversees the AC Hotel Arlington National Landing and Hilton Garden Inn WashingtonDC Downtown. We are seeking a dynamic financial leader to supervise and direct all hotel financial activities, safeguard assets, and ensure the timely preparation of accurate financial reports, all while upholding our standards for exceptional guest service and sustainability.
Your Growth Path
Regional Director of Finance - Corporate Director of Finance
Your Focus
* Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
* Analyze financial data of operations, in order to advise hotel management and to assist in maintaining an efficient operation.
* Monitor and approve all sales, purchases, salaries and expenses of the hotel.
* Prepare, review, and present the Monthly Report of Operations.
* Prepare forecasts and budgets as required (annual, revised annual, monthly, and/or at the Company's request).
* Ensure payroll practices meet Fair Labor Standards Act.
* Oversee contracts and legal agreements, and assist hotel management in maintaining licenses, permits, insurance and contracts.
* Establish and audit internal financial controls, including purchasing, cash handling and disbursements, inventories, hotel equipment, master keys, and associate time records.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Your Background and Skills
* Bachelor's Degree required, preferably in Accounting or Finance.
* 5 to 10 years of accounting experience in the hospitality industry.
HHM Benefits and Perks
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Free Basic Life Insurance
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Quarterly Bonuses and Incentives
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Technology Reimbursements
Work Environment and Context
* Work schedule varies and may include working on holidays and weekends.
* Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$77k-128k yearly est. Auto-Apply 14d ago
Night Auditor
Sage Hospitality 3.9
Washington, DC job
Why us?
Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton WashingtonDC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel
and community!
Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood
Suites by Hilton™ WashingtonDC Capitol Navy Yard is the premier choice for your getaway. Our all-
suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark
and is proud to be an official partner and passionate supporter of the Nationals. With many new
restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will
find it's easy to ‘Be At Home' during their stay. Featuring a modern glass facade and contemporary
décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows
and Washington Nationals memorabilia along with all the other amenities of the Homewood
Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up
bar, and panoramic views of WashingtonDC, including historic attractions such as the U.S. Capitol
and the Washington Monument.
Feel at home at the Homewood Suites WashingtonDC Capitol- Navy Yard
Job Overview
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Prolonged standing.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date.
Dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid time off for vacation, sick time, and holidays
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Salary USD $20.00 - USD $21.00 /Hr.
$21 hourly Auto-Apply 60d+ ago
Barista
HHM Hotels 4.5
HHM Hotels job in Washington, DC
Opportunity: Barista Provide quality barista services in accordance with established guest service and sustainability standards. Your Growth Path Head Barista- Host or Hostess - Guest Service Agent Your Focus * Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders.
* Bus coffee cart areas and tables.
* Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.
* Ensure that appliances are turned on/off at the appropriate times.
* Stock and maintain work areas.
* Take orders, input orders into POS system, collect payment and prepare orders.
* Clean dishes, utensils, work areas, tables and equipment throughout the day.
* Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank.
* Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages.
* Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Your Background and Skills
* High School diploma or equivalent.
* Customer service experience preferred.
* Barista experience a plus.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$25k-30k yearly est. Auto-Apply 14d ago
Steward
Sage Hospitality 3.9
North Bethesda, MD job
Why us?
HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people.
The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel (
940 Rose Avenue, Bethesda
) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats.
Job Overview
Under general supervision, provides the restaurant and kitchen with clean and sanitary ware.
Responsibilities
Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing.
Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed.
Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.
Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff.
Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places.
Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners.
Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations.
Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements.
Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens.
Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor.
Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.
Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
None
Experience
None
Knowledge/Skills
Must have basic knowledge of dishwashing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to see minute objects at arm's length, to read meters and controls.
Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head.
Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Must be able to travel up to 300 feet and standing on a regular basis throughout the shift.
Must be able to understand and follow verbal/written instructions and able to communicate.
Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations
Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.
Environment
Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
Benefits
Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following:
- Two (2) medical plan options
- Dental
- Vision
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Critical Illness
- Vacation
- Ten (10) Holidays
- Adoption Assistance
- Educational Assistance
- Hotel Room and Restaurant Discounts
- 401(k) with a company match (after 60 days)
Salary USD $18.00 - USD $18.25 /Hr.