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Hershey Jobs jobs in Hershey, PA - 175 jobs

  • MEP Engineer

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. The MEP Engineer plans, designs, and oversees the installation, operation, maintenance, and repair of functional equipment, infrastructure, and machines. This role applies theory and principles of mechanical engineering to troubleshoot, modify, develop, test, and adjust relevant equipment at Hershey Entertainment & Resorts. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Coordinate all design elements of a project including coordination of in-house efforts as well as consultants. Assign project personnel to specific phases or aspects of the project. Review design for compliance with engineering principles, company standards, and customer requirements.* Use CAD software and other design and modeling tools to plan, develop, and improve MEP components and communicate conceptual designs and specifications to project stakeholders.* Translate conceptual designs and specifications into precise drawings that can be used for construction and maintenance projects.* Identify, apply for, and obtain all permits and approvals for a project in support of the project schedule.* Perform various engineering studies as needed, including feasibility studies, concept design studies, code compliance reviews, special projects, and Land Development Plan studies. Analyze and troubleshoot MEP issues or failures to identify root causes and develop solutions that prioritize safety and compliance.* Coordinate service schedules for preventative maintenance and construction projects and assist with budget planning by providing supply cost estimates for necessary parts and other materials.* Maintain organized records of engineering drawings, documents, and files. Ensure all documentation is updated, accurate, and accessible.* Stay informed with industry trends and standard practices. Identify, evaluate, and assess opportunities for improving operational efficiency and guest experiences from an engineering perspective. Ensure adherence to all safety procedures and local, state, and federal regulations.* Perform other duties as assigned Qualifications: 18 years of age or older. Minimum 5 years of related experience in a corporate construction setting. Bachelor's Degree in Mechanical, Electrical, Architectural, or other relevant Engineering degree. Must have a valid driver's license. Must have a PA Professional Engineer (PE) License. Knowledge, Skills, and Abilities: Proficient working with details on a daily basis for prolonged periods of time. Knowledge of engineering, architecture, design, or related disciplines, with the ability to interpret technical drawings and specifications. Strong written and verbal communication skills and ability to build interpersonal relationships with project stakeholders. Working knowledge of relevant building codes such as NEC, NFPA, ASHRAE, IBC, and ASTM. Working knowledge of all government regulations, requirements, and OSHA regulations as they relate to areas of responsibility. Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word. Skilled in the use of computer aided drafting software, Autodesk, Microstation or similar. Skilled in the use of Bluebeam. Ability to manage multiple concurrent engineering or construction projects. Job Demands: While performing the duties of this job, the employee is required to: Walking Frequent (34-66%) Standing Occasional ( Sitting Frequent (34-66%) Bending Occasional ( Stooping Occasional ( Climbing Ladders Occasional ( Climbing Stairs Occasional ( Lifting Occasional ( This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places (up to 200 ft), exposure to high heat or exposure to chemicals. The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. The position is subject to both environmental conditions. Activities occur inside and outside. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $77k-103k yearly est. 5d ago
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  • General Cook - Banquets

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner. Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Produce consistent food projects while following recipes with reduced supervision and direction from the chef's, while maintaining quality standards. Exhibits an advanced knowledge, understanding and application of knife skills and cooking techniques. Identify and safely use all kitchen equipment. Properly label, date and rotate all products to ensure safe keeping and sanitation. Maintain an organized, clean and sanitary/work area in accordance with Health Department/ ServSafe standards. Assist, train and guide culinary interns and general cooks in daily tasks. Able to work multiple stations in your designated area, on your designated shift to include but not limited to Garde Manager, A la Carte Hot Line, Banquets, etc. Basic understanding and knowledge of inventory control, requisitions, and par levels. Performs other job related duties as required, to include nightly food requisitions from the butcher/storeroom and prep lists, etc. Qualifications: Must be 18 years of age or older Must have a minimum of 1 year of cooking experience OR currently hold a culinary position in a similar restaurant, hotel or private club setting. High school diploma or equivalent Complete a mystery basket cooking test to include 3 courses in 4 hours. Must obtain ServSafe certification. Knowledge, Skills, and Abilities: Knowledgeable of kitchen equipment, good knife skills, and possess a full tool kit. Knowledgeable of weights and measures, as well as basic math applications. Must be able to assist, train and direct culinary interns and general cooks in daily tasks. Proficient in speaking, reading, and writing in English. Skilled with a minimum of two cuisines. Examples may include but not limited to Asian, Italian, Classical, New American, and Mexican. Job Demands: While performing the duties of this job, the employee is required to: Reaching Forward Constant (>67%) Lifting Frequent (34-66%) (50lbs maximum weight) Reaching Overhead Occasional ( Finger Dexterity Constant (>67%) Hand/Eye Coordination Constant (>67%) Stooping Occasional ( Bending Occasional ( Standing Constant (>67%) Walking Frequent (34-66%) Additional physical requirements include repetitive elbow motions for chopping, repetitive wrist motions for stirring and chopping. Must have ability of taste buds to distinguish between and among flavors, spices, temperature, and mouth feel (smoothness, pungency, etc.) of food, and beverage. Must have ability of olfactory nerves to distinguish between and among odors and scents as to their appeal and level of intensity. Must be able to work in extreme temperatures. This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $24k-29k yearly est. 17h ago
  • Banquets Chef de Cuisine - Hotel

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. The Banquets Chef de Cuisine is responsible for food quality and presentation within the banquet (primary) and restaurant (secondary) facilities at The Hotel Hershey. This position will primarily work within the Banquet Operations of the culinary team and may be exposed to cross-functional experiences overseeing any of our three full-service restaurants within the Hotel Hershey. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Items marked with an asterisk are essential functions of this position): Train kitchen staff regarding food preparation, presentation, sanitation, and safety practices. Order supplies and take inventory of food items in order to maintain adequate supply levels at all times. Verify that supplies are received in the correct amounts and that they are stored correctly. Establish and maintain a regular cleaning and maintenance schedule for all kitchen areas. Maintain equipment in good working order and submit regular service and repair requests. Organize, schedule, and direct the work of kitchen staff to ensure that all kitchen functions are carried out accurately, efficiently, and safely. Work on the line during service and assist as needed. Develop menus for the catering guide and custom menus as requested. Maintain updated specifications and recipes. Supervise and lead banquet culinary staff. Hire, train, and evaluate staff to meet expectations and for professional development. Attend management meetings regarding banquets and events to discuss planning and execution and communicate updates to all production areas. Monitor safety and sanitary practices and ensure adherence at all times for the safety of guests and employees. Demonstrate and enforce proper food handling, preparation, and storage methods at all times. Maintain equipment in good working order and submit regular service repair requests. Coordinate food orders, direct supplies, small wares, and other needed orders to ensure no disruption to our business and guest experience. Perform other duties as assigned. Qualifications: 18 years of age or older. Minimum of 5 years of related experience. Industry Experience - Food & Beverage, Hospitality/Tourism Minimum of 2 years supervisory experience. Must have a valid Driver's License Post-Employment - ServSafe Manager Certification Associate's degree - Culinary Arts or Certificate of Completion - Culinary Arts highly preferred Relevant work experience can be substituted for education - 3 years Knowledge, Skills, and Abilities: Strong communication and interpersonal skills. Proficient in working with details on a daily basis for prolonged periods of time. Proven experience in weekly forecasting of production schedules, ordering, organizing, and executing multiple large banquets and off-site events simultaneously for a high-volume hotel, club, or catering company. Demonstrated leadership skills in order to provide coaching and counseling to team members. Able to utilize computer systems. Ability to create alignment, unified thinking, and common purpose among team members. Proven experience in menu development for fine dining, wine tasting, buffet, action stations, breakfasts, lunches, dinners, and hors d'oeuvres receptions. Job Demands: While performing the duties of this job, the employee is required to: Reaching Forward Frequent (34-66%) Climbing Stairs Frequent (34-66%) (ft maximum height) Lifting Occasional ( Reaching Overhead Frequent (34-66%) Finger Dexterity Constant (>67%) Hand/Eye Coordination Constant (>67%) Stooping Occasional ( Bending Frequent (34-66%) Sitting Occasional ( Standing Frequent (34-66%) Walking Frequent (34-66%) This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc. This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery). This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). The position is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. Must be able to work a schedule based on the operational needs of the restaurant, which will include mornings, evenings, weekends, and holidays. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment & Resorts is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $41k-57k yearly est. 17h ago
  • Google Looker Modeler-Developer

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Harrisburg, PA

    Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. This role is critical for leveraging the power of Google Looker to provide valuable data insights and drive data-informed decision-making within the organization. This role will be crucial in building and maintaining data models in Looker, developing insightful reports and dashboards in Looker Studio, and ensuring the security and governance of data assets. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Design, develop, and maintain robust and scalable data models using LookML. Define dimensions, measures, calculated fields, and aggregates to support business requirements. Establish relationships between different data sources and ensure data integrity within the Looker model. Utilize Looker's semantic layer to create a single source of truth for data analysis. Design and develop interactive and user-friendly reports and dashboards in Looker Studio. Ensure reports and dashboards adhere to data governance and security policies. Create compelling visualizations to effectively communicate data insights. Implement filtering, parameters, and drill-down capabilities to enhance user interaction. Collaborate with stakeholders to understand reporting requirements and translate them into effective Looker Studio solutions Administer the Looker application, including user management, roles, and permissions by managing data access and sharing within the Looker environment. Implement and maintain security protocols to ensure data confidentiality and integrity. Work closely with data analysts and business stakeholders to understand their data needs and translate them into technical solutions. Provide guidance and support to end-users on how to effectively use Looker and Looker Studio. Contribute to the development of data-driven insights and recommendations. Participate in data governance initiatives to ensure data quality and consistency. Perform other duties as assigned. Qualifications: Bachelor's degree in computer science, Data Science, Business Analytics, or a related field. Minimum of 5 years of experience in data analytics. Minimum of 2-3 years of hands-on experience with Google Looker, including LookML. development and Looker Studio report and dashboard creation. This position does not offer visa sponsorship. Knowledge, Skills, and Abilities: Experience with data security and access control implementation. Excellent analytical and problem-solving skills. Familiarity with ETL processes and tools. Experience with other BI and data visualization tools. Experience with data governance principles and practices. Job Demands: While performing the duties of this job, the employee is required to: Sitting Constant ( >67%) Finger Dexterity Frequent (34-66%) This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). Substantial movements of the wrists, hands, and/or fingers (Repetitive motion). This job regularly requires verbal communication of detailed information to others either by phone or in person. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $15k-22k yearly est. 17h ago
  • Event Staff

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park. As a part-time member of the Event Staff Team, you will be expected to ensure the safety of all guests and employees and provide assistance to ensure that guests enjoy their time at any Hershey Entertainment Complex facility. You'll also carry out exceptional customer service, follow proper uniform standards, maintain a clean work environment, and gain knowledge specific to your job duties. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID! Job Duties (Duties marked with an asterisk are essential functions of this job): * Monitor all vehicles and employees entering and exiting venues according to company standard to ensure all are authorized* * Inspect bags to prevent the introduction of prohibited items into the venues* * Complete general security tasks* * Be familiar with an assigned section of a facility in order to assist guests* * Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting, and reporting of unsafe situations* * Monitor guest behavior for compliance with event and facility policies* * Assist with post-event clean up and duties including lifting and moving items* * Perform other duties as assigned Qualifications: * Must be at least 18 years of age or older Knowledge, Skills, and Abilities: * Must work well with other employees and be able to interact with guests * Must be able to work with large crowds in a fast-paced environment * Must be detail oriented and have clear written and verbal communication skills * Must be able to successfully complete all legal, company, and department training requirements to include, but are not limited to, passing required tests and certifications within established timelines * Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines Job Demands: * This is a part-time, year-round position which may include days, evenings, weekends & holidays based on operating hours of the Safety & Security Department for Hershey Entertainment Complex. * Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. * Must be able to stand and walk unassisted for up to 8 hours * Physical requirements include minimal sitting and lifting a minimum of 50 pounds * Work environment is often extremely noisy with loud volume music during many events Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $26k-33k yearly est. 60d+ ago
  • Houseperson

    Hershey Entertainment and Resorts 4.1company rating

    Hershey Entertainment and Resorts job in Hershey, PA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Responsible for performing daily routine cleaning in guest areas at The Hotel Hershey and The Villas at the Hotel Hershey. Cleaning sundecks and porches. Vacuuming and shampooing carpets and corridors. Scrubbing and waxing floors. Cleaning elevators and restrooms. Collecting trash. Stocking closets including linens and room amenity supplies Delivering and removing cots, cribs, or other special guest needs. Cleaning air vents/ lights in out-of-reach areas. Making minor repairs. Moving furniture. Unloading delivery trucks. Transporting items around property as needed. Performing all other duties as assigned. Qualifications: Must be at least 18 years of age or older. Must have a valid driver's license. This position requires successful completion and passing of the post-offer employment physical exam. Knowledge, Skills, and Abilities: Professional guest service attitude, well-groomed, professional appearance, and self-confidence. Self-motivated and capable of working alone. Ability to handle multiple tasks at once. Ability to understand and communicate instructions, both written and verbal. Ability to operate standard cleaning equipment; carpet shampoo machine, floor scrubber, vacuum cleaner, high-pressure power washer, etc. Must have the visual ability to meet our very high cleaning standards. Job Demands: Proper footwear to be provided by employee. Considerable walking and pushing/ pulling of heavy carts involved. Ability to safely use chemicals in and around the workplace meeting OSHA standards. Ability to lift a maximum of 50 lbs. Ability to operate a vehicle to transport trash to designated areas on property. Standing, walking, bending, kneeling, handling, stooping, reaching, lifting and repetitive motions. This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $23k-30k yearly est. 1d ago
  • Assistant Area Manager - Chick-Fil-A

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park. This position is responsible for the operational and managerial duties of Chick-fil-A across the Hersheypark Entertainment Complex, as well as assisting the Concessions Area Manager with any additional needs. This position will lead an operating staff of over 50 team members while monitoring financial performance, ensuring sweet service for our guests, and adhering to federal and state compliance regulations for food safety. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): * Supervise and facilitate concessions operations at assigned outlets. Identify potential issues relating to food safety, customer service, staffing, wait times, and more. Resolve issues through allocating staffing and resources in order to prevent problems from growing and spreading.* * Identify training opportunities and make recommendations to F&B management and training teams in order to improve employee performance and engagement.* * Monitor employee work and provide on the spot training, coaching, leadership, and instruction to F&B team members. Consistently model and demonstrate proper attitude and behavior to team members. Ensure that the team is properly coached on how to do their job.* * Provide formal leadership to a large team through effective direction, support, development, coaching, and evaluation. As needed, discipline employees while following all company protocols and disciplinary action plans, up to and including termination.* * Monitor financial results for area(s) of responsibility and take corrective action as necessary. Review labor and other expenses to identify potential issues. Control expenses through effective staffing, waste monitoring, and resource management.* * Understand menu offerings, presentations, and brand standards for Chick-fil-A. Be an expert on all areas of food service within the assigned area in order to demonstrate and coach employees to uphold company and brand standards. As needed, fill in to assist with food preparation and service.* * Respond to and resolve customer complaints and issues. Ensure proper resolution in line with guest experience standards.* * Evaluate food and beverage mix, monitor guest satisfaction and trends, adjust and implement operating standards that support the Hersheypark vision and mission. Make recommendations to improve product offerings. * Perform other duties as assigned. Qualifications: * Minimum of 1 year of related Food & Beverage experience. * Minimum of 1 year supervisory experience. * 18 years of age or older * Post-Employment - Ramp Certification, ServSafe Manager, Certified Chick-fil-A Team Leadership Training * Must have a valid Drivers' License * Completion of high school or GED Knowledge, Skills, and Abilities: * Effective communication, connection, and employee relations skills * Must be friendly, upbeat, and work well with other employees and be able to interact with guests * Experience working in fast paced food and beverage environment * Familiarity with monitoring financial information including financial performance and revenue/expense management * Must have the ability to safeguard confidential information * Must be self-motivated to complete tasks and be able to multitask while prioritizing job tasks and assignments Job Demands: While performing the duties of this job, the employee is required to: * Reaching Forward Frequent (34-66%) * Climbing Stairs Occasional ( * Lifting Frequent (34-66%) (25lbs maximum weight) * Reaching Overhead Frequent (34-66%) * Finger Dexterity Frequent (34-66%) * Hand/Eye Coordination Frequent (34-66%) * Stooping Frequent (34-66%) * Bending Frequent (34-66%) * Sitting Occasional ( * Standing Constant (>67%) * Walking Constant (>67%) * This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery). * This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). * Must be able to speak and read the English language. * Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). * The position is subject to both environmental conditions. Activities occur inside and outside. * The position is subject to outside environmental conditions. No effective protection from the weather. * Schedule will vary according to operating needs, but will include days, evenings, weekends, and holidays Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $45k-63k yearly est. 3d ago
  • Reservations Intern

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. As a reservations intern at Hershey Entertainment & Resorts, you will gain real-world experience working in a fast-paced, detail-oriented environment. Through work experience and personalized coaching, you will gain experience and build skills in multiple areas that can be applied to a variety of career paths. These skills include analytical thinking, problem-solving, sales techniques, coaching, and professional written and verbal communication. As a Hershey Entertainment & Resorts Intern, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID! Job Duties (Duties marked with an asterisk are essential functions of this job): * Providing information concerning the Hershey destination including resort availability, rates, package plans, events, promotions, and attractions* * Think analytically to seek alternatives and resolve guest opportunities and requests* * Build rapport and gain trust over the phone to enhance the guest experience* * Develop sales techniques with the objective of revenue maximization* * Complete daily reports and assist in the quality assurance review process to ensure agents are providing a high level of guest service* * Develop technical skills with Agilysys, Revinate, and Google Workspace, Gmail, and other reservation systems* * Attend regular professional development series sessions throughout the summer* * Networking with members of the sales and groups teams through shadowing experiences and meetings* * Opportunity to assist in development of training materials * Develop incentive programs for agents * Assist in creating team engagement activities * Perform duties as assigned Qualifications: * Must be at least 18 years of age or older * Must have a high school diploma or equivalent * Must be enrolled in an undergraduate education or a Spring 2026 college graduate Knowledge, Skills, and Abilities: * Strong written and oral communication skills in English * Detail-oriented with organization and planning skills * Must pass typing test to demonstrate ability to serve guests quickly and accurately (minimum 32 words per minute) * Self-motivated with personal drive for success * Must display professionalism and a positive demeanor * Desire and willingness to learn and grow Job Demands: * Must be able to work a minimum of 32 hours per week through duration of internship * Must be able to work a flexible schedule including weekends, evenings, and holidays, based on business needs * Interns will be required to work within a hybrid model of in-office and at-home time * When working from home, please note: * Work must be completed within the state of Pennsylvania * Employees must have a quiet place to conduct work, free from distractions and background noise * Hershey Entertainment & Resorts will provide the necessary computer, monitors, and equipment, however the agent is responsible for providing high speed/broadband internet * Housing is available with this internship through our housing partner at Campus Heights, Penn State Harrisburg, for the cost of a payroll deduction of $160 per week. * Interns will be required to report to the office, on average, one day per week for the duration of their internship. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $21k-29k yearly est. 40d ago
  • Shift Coordinator

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Be part of the opening team at Hershey Social Restaurant + Bar, downtown Hershey's newest restaurant and bar. Located near the iconic intersection of Cocoa and Chocolate Avenue, Hershey Social features bold flavors, signature cocktails, and over-the-top desserts inspired by Hershey's chocolate roots. This position is responsible for supporting restaurant management and coordinating shifts. Additionally, it is responsible for directing and assisting the front of house team, maintaining communication between the front of house and the back of house, taking care of any employee and guest issues, customer interactions, enforcing brand standards, and financial accountability. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID! Job Duties (Items marked with an asterisk are essential functions of this position): * Supervise, train, and motivate employees. Assign work in order to uphold customer service standards. Make corrections as necessary.* * Supervise and coordinate employee shifts. Manage employee breaks and shift changes, complete summary reports, assign work, and ensure completion of all prep or closing work.* * Perform all opening and/or closing duties. Complete opening/closing walk-throughs and oversee cash-out and other cash closing procedures.* * Maintain presence on floor to observe processes and make recommendations on process improvements to enhance efficiency, safety, productivity, and profitability.* * Maintain fast, accurate, and outstanding service, ensure an excellent customer experience, respond to guest concerns, and make sure all products are consistent with company standards.* * Draft and write weekly schedules based on direction from management, staffing needs, and employee availability.* * Provide backup to manager and act as team player to support other employees in completing tasks.* * Oversee and ensure proper cash handling, cleaning, sanitation, service, and food preparation.* * Maintain knowledge of restaurant offerings and promotions. Assist guests by answering questions and making recommendations.* * Perform other duties as assigned Qualifications: * Minimum of 1 years of related experience. * Industry Experience - Hospitality/Tourism, Food & Beverage * 18 years of age or older. * Post-Employment - RAMP and ServSafe Manager Certifications Knowledge, Skills, and Abilities: * Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word. Job Demands: While performing the duties of this job, the employee is required to: * Climbing Ladders Occasional ( * Reaching Forward Occasional ( * Climbing Stairs Occasional ( * Lifting Occasional ( * Reaching Overhead Occasional ( * Finger Dexterity Occasional ( * Hand/Eye Coordination Frequent (34-66%) * Stooping Occasional ( * Bending Occasional ( * Sitting Frequent (34-66%) * Standing Frequent (34-66%) * Walking Frequent (34-66%) Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer.
    $24k-29k yearly est. 3d ago
  • Lifeguard - Hershey Country Club

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Join the team at Hershey Country Club, a private, premier golf and recreation club. The club's rich history of accolades, success, and chocolate combine to form a one-of-a-kind experience for individuals and families of all ages, and features 45 holes of golf on the championship East & West courses. Pool lifeguards ensure the safety of our guests at the Hershey Country Club while providing courteous, friendly, and professional assistance. This summer position is responsible for providing our guests with exceptional customer service, following proper uniform standards, maintaining cleanliness of work environment, and gaining knowledge of specific job duties. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID! Job Duties (Duties marked with an asterisk are essential functions of this job): * Overseeing and enforcing swimming pool and attraction rules and safety regulations.* * Anticipating, recognizing, and responding to aquatic emergencies.* * Monitoring equipment and supplies.* * Maintaining work area and surrounding environment.* * Lifeguards must maintain lifeguard and first aid skills at "test ready" level at all times.* * Participate in weekly lifeguard in-service training.* * Other job related duties as assigned. Qualifications: * Must be at least 16 years of age or older * Applicants must attend and complete the Ellis & Assoc. International Pool and Lifeguard Training Program provided and paid for by the Hershey Entertainment and Resorts properties. Knowledge, Skills, and Abilities: * Must be able to swim 100 yards using crawl or breaststroke without resting. * Must be able to feet first surface dive and retrieve a 10 lb. brick from a minimum depth of 8 ft. (or deepest depth of the facility) and bring it to the surface. * Must be able to tread water without using arms for 1 minute. * Must be able to safely exit pool without use of stairs, ladders, or zero depth. * Ability to handle stressful working conditions, emergencies, and to accept a high degree of accountability. * Must be in good physical condition. * Must have normal vision (20/25 or 20/25 corrected). * Prior lifeguarding experience a plus, but not required. * Must be friendly, upbeat, and work well with other employees and be able to interact with our guests. * Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts. * Must have the ability to safeguard confidential information. Job Demands: * Must be able to work flexible hours including days, evenings, weekends, and holidays. * Must be able to work in combination of indoor and outdoor weather conditions. * Schedule varies according to operational needs, but includes evenings, weekends, and holidays. Early shift may begin at 5:30 AM or 6:00 AM and the closing shift may end at 9:00 PM to 10:30 PM. * Shifts for this position may begin as early as April and will run into September with the possibility of continued employment throughout the year for indoor pool shifts through Fall/Winter. * Physical requirements include standing, bending, sitting, walking, and communicating. * Additional physical requirements include complete mobility and good physical conditioning, good hearing and vision, and ability to tolerate heat and sunlight. * Must be able to push, pull, and lift a minimum of 75 lbs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $20k-25k yearly est. 5d ago
  • Esthetician Apprentice

    Hershey Entertainment and Resorts 4.1company rating

    Hershey Entertainment and Resorts job in Hershey, PA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amentities. The Spa At The Hotel Hershey, affectionately known as the Chocolate Spa because of its signature chocolate treatments, is a full-service European-style spa. The Spa At The Hotel Hershey features 30,000 Sq. Ft of relaxation space, including 55 treatment rooms, and breathtaking views of the majestic gardens. This position assists estheticians with daily tasks and activities. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID! Job Duties (Duties marked with an asterisk are essential functions of this job): Keeping work areas stocked with sufficient supplies and products through a full day of operation Learning techniques and protocols for spa facials and treatments, as trained by the Spa Services Manager to Five Star/Five Diamond standards Providing facials to spa staff in order to perfect techniques and skills during the apprentice period Cleaning equipment and common areas used after performing services Maintaining neatness of service waiting areas Folding towels and linens for use in the service areas Attending all training sessions to learn new techniques to be used in the performance of the job Performing tasks assigned by supervisor or manager, including retail operations Assisting with inventory counts and maintaining par levels in treatment rooms and supply closet Qualifications: Must be at least 18 years of age Current Pennsylvania Cosmetology or Esthetic License in progress or obtained, i.e. must be a student at a recognized Cosmetology and/or Esthetics school with graduation expected within 1 month of hire Or be a licensed Esthetician with 6 months or less experience working as an Esthetician. Knowledge, Skills, and Abilities: Must be well spoken, polite and able to communicate clearly Job Demands: Physical requirements include bending, stooping and lifting up to 20 lbs Schedule will vary according to business needs, but includes 8 hour shifts, weekends, and holidays This is a union position and the working schedule will be based on union seniority. Candidates must be able to meet scheduled requirements which will most likely include weekends and evenings Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $22k-31k yearly est. 20d ago
  • Assistant Executive Housekeeper

    Hershey Entertainment and Resorts 4.1company rating

    Hershey Entertainment and Resorts job in Hershey, PA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. This position supervises and coordinates the daily operations of the Housekeeping Department. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Perform routine quality inspections of all Hotel public areas and guest rooms to ensure departmental standards and performance standards are met. Focus on our Perfect Room Program including a weekly walk thru.* Respond to guest questions and concerns. Resolve complaints in order to maintain guest satisfaction.* Assist with the creation and implementation of systems for inspecting and managing the quality of housekeeping services. Ensure consistently high standards in all areas of Housekeeping.* Assist with hiring, training, and providing career development for housekeeping staff. Conduct performance evaluations and provide feedback to employees. Manage staff performance to ensure it is in line with the Forbes standards.* Maintain good communication and working relationships with the Front Desk and Engineering. Effectively connect housekeeping staff to other Hotel departments to provide resolutions to issues.* Assist with the morning line ups, quarterly department meetings, team building activities, and extended learning opportunities.* Order and receive supplies to maintain appropriate inventory levels of cleaning supplies for Hotel operations. Assume functions of a Housekeeper as necessary. Clean Hotel guest rooms and public spaces.* Perform other duties as assigned, including Manager on Duty rotation. Qualifications: Minimum of 3 years of related experience. Industry Experience - Hospitality/Tourism Minimum of 1 year supervisory experience. 18 years of age or older. Associate's degree - Hotel Restaurant Management Relevant work experience can be substituted for education - 5 years Knowledge, Skills, and Abilities: Skilled in the use of Microsoft Office applications, including Excel and Word. Job Demands: While performing the duties of this job, the employee is required to: Reaching Forward Frequent (34-66%) Climbing Stairs Frequent (34-66%) (8ft maximum height) Lifting Frequent (34-66%) (25lbs maximum weight) Reaching Overhead Frequent (34-66%) Finger Dexterity Occasional ( Hand/Eye Coordination Frequent (34-66%) Stooping Occasional ( Bending Frequent (34-66%) Sitting Occasional ( Standing Frequent (34-66%) Walking Constant (>67%) This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc. This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. Must be able to speak and read the English language. Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-37k yearly est. 35d ago
  • Manager of FP&A

    Hershey Entertainment and Resorts 4.1company rating

    Hershey Entertainment and Resorts job in Hershey, PA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. The Manager is responsible for championing budget planning and production, providing reporting and analyses on financial activities and special projects, generating forecasts and projections, implementing and enforcing internal controls, and collaborating closely with HE&R senior leadership. Additionally, the Manager is responsible for the development and implementation of new technology resources such as dashboards and other analytical tools to drive efficiencies in data presentation and consistency across HE&R. This role may lead and develop a team of financial analysts. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Participate in the development of the property's plans and programs. Aggregate, review and analyze financial and statistical data to provide information and decision support to management. Partner with management in identifying opportunities for revenue growth, cost reduction, and improvement of performance metrics. * Oversee and manage all aspects of fundamental financial planning and analysis, such as budgeting, expense monitoring, forecasting, report generation, and other tasks.* Review and analyze contracts and operational initiatives.* Capital planning, tracking and development of ROI analysis.* Conduct data analyses, reporting, and the preparation of forecast projections as well as monthly, quarterly, and annual budget tracking and variance analyses.* Review and monitor operational activity for trends and/or anomalies.* Optimize efficiency of finance procedures and processes through automation, standardization and documentation. * Oversee data integrity, governance, and architecture in relation to report production and financial data analysis, ensuring data quality for internal stakeholder reporting. * Utilize project management, data analysis and programming tools in conjunction with financial business acumen to deliver information that will assist management in meeting budgeted expectations.* Coach and develop a team of financial professionals, providing the support necessary to achieve goals at expected standards and investing in the growth of each team member.* Assist with other projects as assigned. Qualifications: 18 years of age or older. Minimum of 8 years of related FP&A experience. Minimum of 2 years of supervisory experience. Must have a valid Driver's License. Bachelor's degree - Business Administration, Finance, Hospitality Management. Knowledge, Skills, and Abilities: Comprehensive knowledge/experience working with advanced functions of Excel and Google Sheets, as well as other Microsoft Office and Google Suite applications, including data warehouse and SQL. Demonstrated ability as a leader and team developer. Able to forge strong working relationships across functions. Excellent analytical skills. Detail oriented and organized. Strong interpersonal skills, including written and oral communication skills. Demonstrated ability to work in a dynamic, fast-paced environment and effectively manage multiple priorities with competing deadlines. Must embody HE&R Core Values (Devoted to the Legacy, Selfless Spirit of Service, Team Focused, Respectful of Others) Job Demands: While performing the duties of this job, the employee is required to: Reaching Forward Frequent (34-66%) Climbing Stairs Frequent (34-66%) (ft maximum height) Lifting Occasional ( Reaching Overhead Occasional ( Finger Dexterity Constant (>67%) Hand/Eye Coordination Constant (>67%) Stooping Occasional ( Bending Occasional ( Sitting Frequent (34-66%) Standing Frequent (34-66%) Walking Frequent (34-66%) This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). May include working on evenings/holidays/weekends as business level/job responsibility dictates. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $33k-61k yearly est. 33d ago
  • Spa Reception

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. This position is responsible for scheduling all spa services according to The Hotel Hershey standards. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): * Answer questions about the spa and services * Promote and sell spa services * Book spa reservations * Greet guests as they enter the spa * Settle guest accounts as they depart * Provide an overall relaxing, courteous, and professional atmosphere for all guests * Perform other duties as assigned Qualifications: * Must be at least 18 years of age or older. * A minimum of 6 months prior experience in a guest oriented atmosphere, preferably in the hospitality field. Knowledge, Skills, and Abilities: * Basic knowledge of computers. * Strong organizational skills with the ability to multitask. * Good communication skills. Job Demands: * Physical requirements include finger dexterity, hand/eye coordination and ability to bend, stoop, and lift up to 15 lbs. * Work schedule is flexible, based on business needs during operating hours of 8:00 a.m.to 8:00 p.m. Weekends and holidays are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $22k-28k yearly est. 21d ago
  • Resort Sales Coordinator

    Hershey Entertainment and Resorts 4.1company rating

    Hershey Entertainment and Resorts job in Hershey, PA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. This position is responsible for supporting a team of Resorts Sales managers in order to generate group revenue for Hershey Resorts, including the Hershey Lodge, The Hotel Hershey, and the Hershey Country Club. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Items marked with an asterisk are essential functions of this position): Assist Resorts Sales managers with the creation and distribution of sales documentation including function agreements, addendums, proposals, and invoices.* Assist Resorts Sales managers with prospecting, including organizing and conducting outreach efforts by phone and email.* Assist Resorts Sales managers with client relations and customer service throughout the selling process.* Communicate with internal and external partners to ensure all customer needs are met.* Fulfill administrative duties for Resorts Sales department including handling inbound calls, monitoring a group email inbox, filing, and other general administrative duties.* Order and manage inventory for the office, including office supplies, promotional products, and computer equipment.* Organize and coordinate special events for the department, client events, and Familiarization weekends (FAMs).* Assist Resorts Sales managers with capturing, logging and documenting sales inquiries and customer data. Follow up with potential clients.* Assist with on-site clients when a Resorts Sales manager is unavailable. Conduct property tours for prospective clients. Coordinate with Marketing to maintain accurate and up-to-date information for Hershey Resorts. Assist with updates to The Hershey Meetings website. Perform other duties as assigned. Qualifications: Minimum of 4 years of related experience. Industry Experience - Sales/Marketing/Public Relations 18 years of age or older. Must have a valid Drivers' License Completion of high school or GED Knowledge, Skills, and Abilities: Proficient use of Excel, Word, PowerPoint, and Delphi. Effective guest relations, communication, time management, and organizational skills. Ability to multi-task. Ability to work efficiently in a very high-volume, fast-paced environment. Job Demands: While performing the duties of this job, the employee is required to: Reaching Forward Occasional ( Climbing Stairs Occasional ( Lifting Occasional ( Reaching Overhead Occasional ( Finger Dexterity Constant (>67%) Hand/Eye Coordination Constant (>67%) Bending Occasional ( Sitting Frequent (34-66%) Standing Frequent (34-66%) Walking Frequent (34-66%) This job requires minimal visual requirements. Able to distinguish unlike items, detect motion, and distinguish color. This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc. This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery). This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment & Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28k-34k yearly est. 3d ago
  • Manager of FP&A - Entertainment

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. The Manager is responsible for championing budget planning and production, providing reporting and analyses on financial activities and special projects, generating forecasts and projections, implementing and enforcing internal controls, and collaborating closely with HE&R senior leadership. Additionally, the Manager is responsible for the development and implementation of new technology resources such as dashboards and other analytical tools to drive efficiencies in data presentation and consistency across HE&R. This role may lead and develop a team of financial analysts. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): * Participate in the development of the property's plans and programs. Aggregate, review and analyze financial and statistical data to provide information and decision support to management. Partner with management in identifying opportunities for revenue growth, cost reduction, and improvement of performance metrics. * * Oversee and manage all aspects of fundamental financial planning and analysis, such as budgeting, expense monitoring, forecasting, report generation, and other tasks.* * Review and analyze contracts and operational initiatives.* * Capital planning, tracking and development of ROI analysis.* * Conduct data analyses, reporting, and the preparation of forecast projections as well as monthly, quarterly, and annual budget tracking and variance analyses.* * Review and monitor operational activity for trends and/or anomalies.* * Optimize efficiency of finance procedures and processes through automation, standardization and documentation. * * Oversee data integrity, governance, and architecture in relation to report production and financial data analysis, ensuring data quality for internal stakeholder reporting. * * Utilize project management, data analysis and programming tools in conjunction with financial business acumen to deliver information that will assist management in meeting budgeted expectations.* * Coach and develop a team of financial professionals, providing the support necessary to achieve goals at expected standards and investing in the growth of each team member.* * Assist with other projects as assigned. Qualifications: * 18 years of age or older. * Minimum of 8 years of related FP&A experience. * Minimum of 2 years of supervisory experience. * Must have a valid Driver's License. * Bachelor's degree - Business Administration, Finance, Hospitality Management. Knowledge, Skills, and Abilities: * Comprehensive knowledge/experience working with advanced functions of Excel and Google Sheets, as well as other Microsoft Office and Google Suite applications, including data warehouse and SQL. * Demonstrated ability as a leader and team developer. * Able to forge strong working relationships across functions. * Excellent analytical skills. * Detail oriented and organized. * Strong interpersonal skills, including written and oral communication skills. * Demonstrated ability to work in a dynamic, fast-paced environment and effectively manage multiple priorities with competing deadlines. * Must embody HE&R Core Values (Devoted to the Legacy, Selfless Spirit of Service, Team Focused, Respectful of Others) Job Demands: While performing the duties of this job, the employee is required to: * Reaching Forward Frequent (34-66%) * Climbing Stairs Frequent (34-66%) (ft maximum height) * Lifting Occasional ( * Reaching Overhead Occasional ( * Finger Dexterity Constant (>67%) * Hand/Eye Coordination Constant (>67%) * Stooping Occasional ( * Bending Occasional ( * Sitting Frequent (34-66%) * Standing Frequent (34-66%) * Walking Frequent (34-66%) * This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). * This job regularly requires verbal communication of detailed information to others either by phone or in person. * Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). * May include working on evenings/holidays/weekends as business level/job responsibility dictates. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $21k-27k yearly est. 32d ago
  • Snack Bar Attendant

    Hershey Entertainment and Resorts 4.1company rating

    Hershey Entertainment and Resorts job in Hershey, PA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Join the team at Hershey Country Club, a private, premier golf and recreation club. The club's rich history of accolades, success, and chocolate combine to form a one-of-a-kind experience for individuals and families of all ages, and features 45 holes of golf on the championship East & West courses. This position is responsible for preparing and serving food and beverage orders at Splashes (poolside Restaurant) and at the Golf snack huts and running snack carts out on the golf courses at Hershey Country Club. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID! Job Duties (Duties marked with an asterisk are essential functions of this job): Monitoring and executing all food and beverage orders and ensuring the quality and appearance of the presentation. Providing quality service to our guests. Working cash registers and performing opening and closing operations. Properly using all machinery and equipment. Answering questions from guests and offering suggestions. Handling guest complaints. Maintaining a clean and orderly work area. Maintenance and sanitation of all food production areas. Maintaining cleanliness of huts and carts. Performing other duties as assigned Qualifications: Must be at least 18 years of age or older in order to serve alcoholic beverages. Valid driver's license Must successfully complete RAMP alcohol service class. Experience preferred. Knowledge, Skills, and Abilities: Must present an appropriate image including friendly attitude, good personal hygiene and professional appearance, and desire to serve the public. Job Demands: Must be able to stand and exert well-paced mobility for periods up to five hours in length. Must have the ability to lift fifty pounds in weight. Must be able to tolerate extremes of hot and cold temperatures. Must be able to maintain a professional attitude even during times of high stress. Flexible Schedule including weekends and holidays. This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $23k-28k yearly est. 4d ago
  • Assistant Manager of Catering Events

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Join the team at Hershey Country Club, a private, premier golf and recreation club. The club's rich history of accolades, success, and chocolate combine to form a one-of-a-kind experience for individuals and families of all ages, and features 45 holes of golf on the championship East & West courses. This position assists the Manager, Catering Events in the planning and execution of banquet catering events for the Hershey Country Club. This position will be tasked with leading the Coordinator, Set Up and Server staff to prepare and execute events for our Banquet clientele up to approximately 300 guests. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): * Create and detail Banquet Event Orders (BEO) for upcoming catered events to include advance planning meetings with clients. Maintain updated information to include head counts and special requests in advance of the function.* * Responsible for operational oversight of golf tournament catering to include on-course F&B needs, alcohol service requests and pre/post event catering.* * Direct and supervise Banquet servers to ensure proper reception and dining table set-ups and to provide our guests with the highest level of service through efficient planning and proper management of each banquet event.* * During events, collaborate with culinary staff to review pertinent details including guarantees, timing, and food preparation details. Coordinate the timing of courses with entertainers to ensure proper service to the clients' satisfaction.* * Direct the Set-up staff for appropriate buffet tables and room set-up. Ensure all banquets areas are always clean and free of furniture when not in use.* * Accurately complete bills & Banquet Manager Reports following each banquet event.* * Coach, council and discipline the staff as needed, providing proper documentation. Be familiar with rules and regulations of the employee handbook, HCC policies and procedures, and current Union contract.* * Assist with hiring, training, development, and performance of the staff.* * Establish and maintain a safe working environment for the staff and guests.* * Perform other duties as assigned. Qualifications: * Minimum of 2 years of related experience. * Industry Experience - Hospitality/Tourism, Food & Beverage, Sales/Marketing/Public Relations * Minimum of 1 year supervisory experience. * 18 years of age or older. * Post-Employment - ServSafe and RAMP Certifications * Must have a valid Drivers' License * Completion of high school or GED Job Demands: While performing the duties of this job, the employee is required to: * Climbing Ladders Occasional ( * Reaching Forward Occasional ( * Climbing Stairs Occasional ( * Lifting Occasional ( * Reaching Overhead Occasional ( * Finger Dexterity Frequent (34-66%) * Hand/Eye Coordination Frequent (34-66%) * Stooping Occasional ( * Bending Occasional ( * Sitting Frequent (34-66%) * Standing Frequent (34-66%) * Walking Frequent (34-66%) Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $23k-51k yearly est. 7d ago
  • Aquatics Senior Supervisor

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey Entertainment & Resorts Company job in Hershey, PA

    Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park. This role supervises both full-time attractions/aquatics training supervisors and part-time aquatics and attractions employees within the assigned area of responsibility in order to uphold safety and service standards and meet daily business needs. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): * Act in assigned Attraction operational position, depending on level of experience or operational need (i.e. ride operator, lifeguard, Team Leader, etc.)* * Lead and direct attractions team members within the assigned area. Ensure each ride group or attraction has proper staffing and that all employees have proper training and documentation each shift.* * Assist in onboarding of staff to ensure proper training and preparation for part-time workers and supervisors* * Assist with department administrative duties as needed such as: complete audits, checklists, inspections, and any supporting documentation in accordance with Hersheypark policies and procedures.* * Lead the safe and effective operation of their assigned attraction(s) or ride. Monitor employees and provide on the spot coaching and direction as needed. Monitor workflow and make work assignments to maintain operational capacity of the attraction.* * Provide first line support for guest issues and escalate advanced issues as needed.* * Respond to or assist with ride breakdowns and other service interruptions, seeing to guest and employee safety. Ensure adherence to company protocols and complete any necessary documentation.* * Communicate with the Area Manager on any staffing or other issues or any operational trends. Act as lead to attractions or aquatics training supervisors. Report trends, issues, or concerns.* * Participate in seasonal event set-ups and other themed projects as assigned. * Perform other duties as assigned. Qualifications: * 18 years of age or older. * Minimum of 2 years of related Amusement Park experience * Completion of high school or GED * Must have a valid Drivers' License * This position is designated as Safety Sensitive and requires successful completion and passing of a pre-employment drug test. * Post-Employment - Applicants must attend and complete Jeff Ellis & Associates International Lifeguard Shallow Water and Instructor Trainings within 12 months of onboarding. * Must obtain CPR/AED/First Aid certifications. Knowledge, Skills, and Abilities: * Must be able to swim 200 yards using crawl or breaststroke without resting. * Must be able complete a feet-first surface dive to retrieve a ten (10) pound brick to the surface. * Must be able to tread water without the use of arms for two (2) minutes. * Must be able to safely exit the pool without use of stairs, ladders, or zero-depth entry. * Must be comfortable with potential exposure to bodily fluids and other spills. * Ability to handle stressful working conditions, emergencies, and to accept a high degree of accountability. * Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios. * Must have the ability to effectively communicate nonverbally, including maintaining eye contact and giving/receiving safety hand signals. * Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information. * Must have the ability to remain alert and vigilant at all times. * Must be able to successfully attend and complete all department training requirements. * Must display a positive attitude, an eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines. * Must have the ability to safeguard confidential information. * Embody Hershey Entertainment & Resorts company core values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, Respectful of Others. Job Demands: While performing the duties of this job, the employee is required to: * Climbing Ladders Occasional ( * Reaching Forward Frequent (34-66%) * Climbing Stairs Occasional ( * Lifting Occasional ( * Reaching Overhead Frequent (34-66%) * Finger Dexterity Frequent (34-66%) * Hand/Eye Coordination Frequent (34-66%) * Stooping Frequent (34-66%) * Bending Frequent (34-66%) * Sitting Occasional ( * Standing Constant (>67%) * Walking Frequent (34-66%) * Physical requirements include ability to stand (for up to five hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, reach above shoulder level, and the ability to push, pull, and lift up to seventy-five (75) pounds without assistance. * This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc. * This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). * Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). * Employees are subject to a variety of weather conditions for more than one hour including, but not limited to: extreme heat, sun exposure, cold, wind, humidity, and inclement weather. * The position is subject to both environmental conditions. Activities occur inside and outside. Work is almost exclusively outdoors. * The position is subject to outside environmental conditions. No effective protection from the weather. * This position is subject to loud noises. * Occasional work in high places (up to 300 feet) and climbing stairs is required. * The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. * Must have normal vision (20/25 or 20/25 corrected) and be free of permanent abnormalities of either eye. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
    $21k-33k yearly est. 30d ago
  • Shift Supervisor

    Wendy's 4.3company rating

    York, PA job

    Why Wendy's Join the YCH Wendy's Team and Build a Career You'll Love! Are you ready to take the next step in your career? YCH Wendy's is a growing quick service restaurant franchise. We're committed to providing exceptional service and quality food to our customers and we're looking for motivated employees to help us grow. As a Shift Supervisor at YCH Wendy's, you'll play a key role in leading daily operations, ensuring smooth shifts, and supporting your team to deliver great food and exceptional customer experiences. ________________________________________ What You'll Do As a Shift Supervisor, you'll: * Train and Support Your Team: Reinforce food safety practices, coach crew members, and inspire a positive workplace. * Oversee Daily Operations: Handle key tasks like setting up registers, preparing for busy shifts, and ensuring the restaurant is ready to open or close. * Deliver Excellence: Work closely with restaurant management to meet quality, safety, and service standards. * Lead by Example: Supervise, coordinate, and delegate tasks while creating a supportive, efficient environment. * Solve Problems: Address customer feedback and operational challenges with professionalism and care. ________________________________________ Roles You May Take On Open/Close Shift Supervisor: * Oversee opening and closing duties, ensuring timely starts and smooth finishes. * Maintain cleanliness, food safety, and prep standards while mentoring crew members to succeed. * Foster a productive and positive work environment. Kitchen Shift Supervisor: * Lead kitchen operations to ensure top-notch quality and food safety. * Guide your team in preparing Wendy's iconic menu items to delight every customer. * Mentor and develop team members for long-term success. Customer Service Shift Supervisor: * Drive a service culture that exceeds customer expectations. * Plan daily operations and lead team huddles to align everyone with key priorities. * Inspire loyalty by creating memorable experiences for every guest. ________________________________________ We're also proud to be an equal opportunity employer, welcoming candidates of all backgrounds, including individuals with disabilities who may require reasonable accommodation. Apply today and let's get started! What you can expect Shift Supervisors can expect to work in a fast-paced environment that is family oriented and fun. * Competitive Pay * Bonus Opportunities * Free Meals * Daily Pay available * Benefits available after 60 days of Employment * 401K available after 6 months of Employment * Career advancement opportunities are available based on performance and desire for the business. What we expect from you What We're Looking For * Education: High school diploma or GED. * Experience: At least 1 year in a restaurant, retail, or customer service role (6+ months of supervisory experience preferred). * Leadership Skills: Ability to multitask, motivate your team, and resolve customer concerns with professionalism. * Physical Stamina: Be prepared for a fast-paced environment, standing for long periods, and lifting up to 50 lbs. * Flexibility: Availability to work various shifts, including weekends, and to travel to different locations as needed. * Certification: Willingness to complete ServSafe certification during training. * Transportation: Must have reliable transportation to and from work This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $25k-31k yearly est. 60d+ ago

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