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  • Region Sales Manager Orthopedics/Limb Reconstruction.- Pacific

    Orthofix 4.8company rating

    Remote job

    Why Orthofix? Guided by our organizational values - Take Ownership | Innovate Boldly | Win Together - we collaborate closely with world-class surgeons and other partners to improve people's quality of life. At Orthofix, we want team members who build relationships and share knowledge, challenge the status quo, and deliver results every day to help us achieve our vision to be the unrivaled partner in Med Tech. Our global team of over 1,600 employees brings to market highly innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal pathologies for patients and the healthcare professionals who treat them. Looking to change people's lives? Look no further. POSITION SUMMARY The Region Sales Manager (RSM), Limb Reconstruction serves as the strategic and operational leader for Orthofix's Limb Reconstruction business within a designated U.S. territory. Reporting to the Area Vice President (AVP), this role is accountable for driving revenue growth, expanding market share, and elevating clinical adoption of Orthofix's external fixation, deformity correction, and limb lengthening technologies. The RSM is responsible for distributor performance, surgeon engagement, hospital and GPO strategy, and cross-functional collaboration to achieve aggressive sales targets and deliver superior patient outcomes. Operating as a field-based commercial leader, the RSM combines orthopedic expertise, consultative selling, and business acumen to influence surgeon preference, optimize territory coverage, and execute regional sales strategies. This role requires a high degree of autonomy, strategic thinking, and clinical credibility to succeed in a competitive and dynamic market. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The following are the essential functions of this position. The RSM may be responsible for additional duties and tasks assigned. 1. Territory Strategy & Business Planning Develop and execute comprehensive territory business plans aligned with national sales objectives and regional priorities. Conduct market analysis to identify growth opportunities, competitive threats, and unmet clinical needs. Forecast sales performance, set quarterly goals, and implement tactical initiatives to drive revenue acceleration. 2. Distributor Network Leadership Recruit, onboard, and manage independent distributor partners to ensure optimal territory coverage and sales execution. Conduct regular performance reviews, enforce accountability metrics, and provide coaching to improve sales effectiveness. Implement distributor optimization strategies, including territory realignment, resource deployment, and succession planning. 3. Surgeon Engagement & Clinical Conversion Build and sustain high-impact relationships with orthopedic and trauma surgeons through in-person case support, clinical education, and strategic consultation. Lead product evaluations, conversions, and long-term adoption initiatives for Orthofix's Limb Reconstruction portfolio. Facilitate peer-to-peer education, clinical workshops, and regional society events to deepen surgeon loyalty and expand utilization. 4. Hospital & GPO Strategy Navigate hospital procurement processes, value analysis committees, and GPO contracts to secure pricing approvals and formulary access. Collaborate with internal teams to support RFP responses, contract negotiations, and strategic account development. Maintain strong relationships with supply chain leaders, OR managers, and administrative stakeholders. 5. Sales Enablement & Training Partner with Sales Enablement and Medical Education teams to deliver targeted training programs for distributor reps and surgeons. Conduct in-services, evening education events, Grand Rounds, and Journal Clubs to reinforce product knowledge and clinical confidence. Serve as a clinical resource for complex cases, product troubleshooting, and surgical technique optimization. 6. Cross-Functional Collaboration Align with Marketing, Medical Education, and Field Sales leadership to execute integrated commercial strategies. Provide market feedback to inform product development, messaging, and promotional campaigns. Participate in national sales meetings, trade shows, and company events to represent the Limb Reconstruction business. 7. Compliance & Documentation Ensure all business activities adhere to Orthofix Integrity Advantage guidelines, FDA regulations, and industry standards. Maintain accurate CRM documentation, expense reports, and training records in accordance with company policy. Champion a culture of compliance, professionalism, and continuous improvement across the territory. MINIMUM QUALIFICATIONS Minimum 5 years of successful medical device sales experience, preferably in orthopedics, trauma, or limb reconstruction. Proven track record of exceeding sales quotas and leading distributor or regional growth. Bachelor's degree required; MBA or advanced clinical training preferred. Accredited sales training and clinical acumen in orthopedic fixation strongly preferred. Demonstrated ability to develop and execute strategic territory plans that drive growth and market share. Deep understanding of orthopedic anatomy, fixation principles, and surgical workflows, with the ability to deliver clinical education and support. Proven success in coaching, motivating, and holding distributor partners accountable for performance. Skilled in building trusted relationships with surgeons, hospital stakeholders, and internal teams through professionalism and responsiveness. Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Proficient in analyzing sales data to guide strategy, forecast performance, and identify growth opportunities. Effective collaborator across departments to align strategy and execute integrated commercial initiatives. High integrity and commitment to ethical conduct, regulatory compliance, and continuous learning. Strong presentation and communication skills with the ability to engage both small and large audiences. Proficient in Microsoft Office applications (PowerPoint, Excel, Outlook) and CRM platforms. Field-based role requiring frequent travel by car or plane to hospitals, clinics, and surgical centers. Regular presence in operating rooms and clinical environments to support cases and surgeon engagement. Must hold a valid driver's license and insurance. SUPERVISORY RESPONSIBILITIES Oversees and supports distributor sales representatives within the assigned region. No direct Orthofix employee reports; indirect leadership responsibilities only. PHYSICAL REQUIREMENTS / ADVERSE WORKING CONDITIONS The physical requirements listed in this section include, but are not limited to, the motor/physical abilities, skills, and/or demands required of the position in order to successfully perform its essential duties. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to allow qualified individuals with a disability to perform the essential functions of the position. No additional physical requirements or essential functions for this position. The anticipated salary for this position is $120,000 per year, (plus commissions based on performance) and benefits. DISCLAIMER The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee's at-will employment status. We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
    $120k yearly Auto-Apply 2d ago
  • Research & Development Clinical Pathologist

    Idexx Laboratories 4.8company rating

    Remote job

    IDEXX is at the forefront of innovation in veterinary cytology, and we are seeking an additional Research & Development Clinical Pathologist to join our supportive and creative Cytology Diagnostics Team. This rare opportunity will provide a niche experience where pathologists support the merging of traditional pathology and modern technology. As a Research & Development Clinical Pathologist you will collaborate on a cross-functional, multidisciplinary team-spanning clinical pathology, machine learning, medical, software engineering, and product management to help design, validate, and refine innovative solutions. We are looking for positive, energetic, and open‑minded individuals who thrive in a highly collaborative environment and are passionate about shaping the future of veterinary medicine. What you can expect: Collaborate and communicate with internal stakeholders and medical partners to reach project objectives through effective exchange of information. Identify appropriate specimens for evaluation in R&D, including the identification and referencing of clinically significant samples for product development Drive cross line-of-business clinical pathology perspective to ensure a seamless customer experience between in-clinic and reference lab offerings Establish laboratory processes to support generation of samples for manual (microscopy) and automated reference techniques Support peer-reviewed publication and medical educational efforts across internal and external customers for paradigm-changing products and technology Assist in development of educational curriculum and case studies for internal community, identified stakeholders and the veterinary profession. Lead presentations and discussions with key opinion leaders Collaborate with partner universities for studies supporting new product development and validation This is a fully virtual role. To support collaboration, we ask team members to be generally available during core business hours (Monday-Friday, 8:00 AM-5:00 PM ET) What do you need to succeed in this role? Doctor of Veterinary Medicine Advanced training in veterinary clinical pathology required; PhD and/or ACVP (Clinical Pathology) or ECVCP board certification preferred, with >5 years' experience. Demonstrated understanding of current topics and issues in clinical veterinary medicine Excellent verbal and written communication skills Ability to organize, prioritize, and plan work at individual, team, and product levels Ability to leverage technology for data analysis is preferred Extensive sitting and computer use Occasional travel Benefits: Base salary: $140K-$150K (dependent on experience) Paid Time Off and competitive benefits 401K Matching Discounted Stock Purchasing Potential for Yearly Merit Increases & Bonus Lead meaningful projects that directly impact manufacturing innovation in the veterinary medical device field Grow your career at the intersection of automation, data, AI, and digital transformation Why IDEXX? We're proud of the work we do, because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 10,000 global team members, customers in over 175 countries, and a fast-growing industry - we're always looking for motivated and inspiring people to join us. We offer competitive compensation, incentives, and benefits. You'll be part of a double-digit growth company in a quickly growing market and we are leading the way forward with innovative products, services, and a strong focus on our customers. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-JH1
    $140k-150k yearly Auto-Apply 23d ago
  • Small Animal Internal Medicine Consultant

    Idexx 4.8company rating

    Remote job

    IDEXX is recruiting for Small Animal Internal Medicine Consultants! The Veterinary Professional in this position is responsible for providing phone consultations regarding laboratory results, diagnostic testing and treatment options to IDEXX customers. A high level of importance is placed on quality, service, and timeliness. What's in it for you? Are you a Board-Certified Small Animal Internist (DACVIM - SAIM) looking for a new opportunity and challenge? Would you enjoy working from home, providing phone-based consultations to veterinary peers across the US and Canada? If so, apply today, and come join our team! We are seeking both US and Canada-based candidates. This position requires a current DVM license and ACVIM (Small Animal Internal Medicine) or equivalent board-certification. Fluency in English and French is a plus. Consultative Responsibilities Primary job responsibility is live phone consultation. Responsible for knowing proper specimen handling techniques for laboratory specimens for lab processing and interferences in the sample that may affect the test results. Responsible for knowing tests offered by IDEXX Reference Laboratories, specimen requirements for each of these tests, clinical utility of each test and how to interpret results. Familiar with in-house diagnostic (IHD) tests offered by IDEXX (i.e., SNAP tests, VetTest, CatalystDX, Lasercyte, ProCyte, etc). Expected to meet caseload and turnaround expectations, and to be accessible for client consultations during regular working hours. Expected to maintain proficiency and continually develop medical knowledge base by attending at least one continuing education meeting per year and maintaining familiarity with current literature. Expected to maintain active Diplomate status and State/Provincial Veterinary Licensure. Required to participate in scheduled consulting service meetings via teleconference; and to participate in other IDEXX educational or organizational meetings as they arise. Schedule We are hiring full-time (5 days, 40 hours a week) Consultation service hours are Monday through Friday, 8am - 9pm EST, and Saturday 8:30 - 5 pm EST. A full-time Internal Medicine Consultant will work 5 days a week, 8-hour shifts within that time frame; scheduling flexibility is preferred. Saturday duties will be scheduled (typically 1 per month). You will receive a rotation day off during the week during a week where a Saturday shift is scheduled. Call Tracking Enter consultation information into the Customer Relationship Management System software per expectations. Virtual Work Environment Requirements: Dedicated quiet office space High speed internet service with minimum speeds of 30 Mb/s download and 5 Mb/s upload with hardwire access. Training Onboarding training will be completed virtually. Potential need to travel to Westbrook, ME for in person training events should they occur May be required to travel to a Reference Laboratory to become familiar with aspects of a commercial laboratory. Additional training on IHD products, reference lab diagnostics, and specialty tests offered by IDEXX will be provided as materials become available. Our Mission We're proud of the work we do, because our work matters. Every role at IDEXX contributes to enhancing the health and well-being of pets, people, and livestock. With over 10,000 global team members, customers in over 175 countries, and a fast-growing industry - we're always looking for motivated and inspiring people to join us. A significant portion of our growth is happening all across Europe and with growth comes opportunity! We offer competitive compensation, incentives, and benefits. Our company culture is built on our unified commitment to our mission and our offices are rich with a diversity of languages, cultures, and ways of working. Have we piqued your interest and are ready to learn more? Apply today so that we can connect with you. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
    $81k-107k yearly est. Auto-Apply 60d+ ago
  • Professional Services Veterinarian Detroit MI

    Idexx Laboratories 4.8company rating

    Remote job

    As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities. Position can be based in Detroit, MI or Pittsburgh, PA In this role you will: Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing. Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc. Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities. Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials. Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate. Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities. Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints. Adhere to and model the IDEXX Purpose & Guiding Principles. Perform other duties as assigned. What you will need to succeed: DVM degree or equivalent. Advanced degree or board certification preferred. Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice Licensed to practice in at least one state a plus. Solid knowledge of current topics and issues in clinical veterinary medicine. Strong business acumen, including specific knowledge of products and services sold. Seasoned business and medical professional. Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. Strong facilitator, able to resolve conflict through mutual understanding and respect. Excellent customer service and business relationship-building skills required. Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns. Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. High integrity and honesty to keep commitments to Employees, Customers, and the Company. Goal oriented, with drive, initiative and passion for business and team excellence. Ability to organize and prioritize. Have a service-oriented attitude. Computer proficiency in Microsoft PowerPoint, Excel, and Word Able to accommodate extensive travel up to 75% (four days in the field, one day work from home) Company vehicle provided Hold a valid driver's license Extended hours may be required. Position can be based in Detroit, MI or Pittsburgh, PA What you can expect from us: Annual Salary $140,000-160,000 based on experience Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. No unsolicited Employment Agency resumes are accepted. #LI-CFO #LI-REMOTE
    $140k-160k yearly Auto-Apply 17d ago
  • Temp Lab Assistant - Sample Management

    Idexx 4.8company rating

    Worthington, OH job

    As a temporary Laboratory Assistant at IDEXX, you will be assisting with some of the many tasks vital to the running of our network of Reference Labs. We receive thousands of clinical samples (blood, urine, fecal samples) every day from Veterinary Clinics, and we run tests on those samples to help veterinarians identify what might be wrong with someone's pet. In this role, you will be helping to sort, tag, and prepare veterinary samples for testing. Every sample you help to move along quickly and accurately in the process means we are one step closer to finding out how or why the pet might be sick. Thanks to you, someone's very beloved pet will get the treatment plan they need - how great is that? Want to learn more about temp positions in our Sample Management Department? Check out what our employees have to say: *************************** IDEXX Reference Laboratories are a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. In This Role: Currently our greatest need is in our Sample Management / Specimen Accessioning Department. This is the area of the lab where the samples first arrive. You might be unbagging, sorting, tagging, or moving clinical samples around the laboratory. You may be restocking supplies, such as chemicals or slide trays. You could be helping to load analyzers with slides of samples. You might be assisting with inventory counts. You will be asked to help in out many ways - and your help is needed! Pay & Schedule: Hourly rates targeting: $23.25/ hr (includes shift differential) This is a long-term temporary position where you will be working 40 hours/week. The scheduled shifts will likely have a start time of 1:00 am and the shift would end at 9:30, Tuesday - Saturday, with a rotating SUnday shift. Weekend Rotations are possible. So, one week, you could work Tuesday - Saturday and Sunday off; the next week, you'll work 4 days plus Sunday, and have Monday and one other day off during the week. Sunday hours are 2:00 am - 10:30 am. Sometimes during our busy season, we ask workers if they would be able to work overtime, and stay until the work is complete. The shifts and hours may vary slightly depending on business needs. Reliable and dependable attendance is an essential function of the position. What You'll Need to Succeed: You are able and willing to work 40 hours / week on the night shift. You are reliable - attendance is an essential function of the position. Data entry skills are a big plus. A willingness to work with and around veterinary samples, including blood, urine, fecal and biopsies. You are excited to work in a fast-paced, high volume busy work environment. You are able to sit or stand for long periods of time; you do not mind being on your feet and moving throughout the lab as needed. You can read and interpret documents such as safety rules, standard operating procedures (SOPs), material safety data sheets (MSDSs), operating and maintenance instructions, government rules, and technical procedures. You must have a demonstrated ability to prioritize and multi-task. You possess strong initiative and follow through with outstanding attention to detail. You are able to work independently and as a team contributor. You have demonstrated a high level of customer service. Able to meet the physical requirements that go with working in a lab - standing and sitting for extended periods of time, use of hands, fingers, and arms to handle tools and controls, occasional need to climb, balance, stoop, kneel, crouch, or crawl, lift up to 25lb, and specific vision ability - close, color, depth perception, and ability to adjust focus. This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. This temporary Laboratory Assistant position will be based out of our Worthington, OH location. Does this sound like the opportunity for you? Apply today! #LI-LR1
    $23.3 hourly Auto-Apply 54d ago
  • Senior ServiceNow Developer, ITOM, CMDB

    Idexx 4.8company rating

    Remote or Nebraska job

    Join our dynamic and forward-thinking team at IDEXX as a Senior ServiceNow Developer focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this role, you will be responsible for developing new and creative solutions that drive the evolution and maturity of our CMDB capabilities, ensuring the platform can meet ever-changing business needs and technology landscapes. Your expertise will help shape advanced features and tools that empower teams to utilize the CMDB to its fullest potential. As we continue our journey to advance CMDB maturity, you will help drive innovation, change, and operational excellence across our global organization. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together! In this role, you will… Design, develop, and implement robust ServiceNow integrations to expand and enrich our CMDB, ensuring data accuracy and reliability from multiple sources. Develop and enhance discovery patterns, custom probes, and sensors to improve automated CI population and reconciliation. Implement and optimize Service Mapping across all mapping approaches (top-down, traffic-based, tag-based, pattern-based) to ensure accurate visibility of business services and their dependencies. Maintain and optimize CMDB health through effective identification and remediation of data quality issues, regular audits, and ongoing improvements. Contribute to the governance and continual service improvement of CMDB processes and standards. Support the lifecycle management of CIs, including onboarding new CI classes, retiring obsolete data, and maintaining robust relationships and dependency mapping. Collaborate with cross-functional teams to capture requirements, define use cases, and translate business needs into technical CMDB solutions. Act as an escalation point for troubleshooting efforts, root cause analysis, and incident resolution related to CMDB integrations and data anomalies. Document solutions, create knowledge articles, and share best practices throughout the ServiceNow developer and user community within IDEXX. What You Will Need to Succeed… 5-7+ years of hands-on experience in ServiceNow development with a strong focus on CMDB and ITOM, including complex project delivery and platform integrations. Expertise in designing and building ServiceNow integrations using MID servers, REST/SOAP APIs, Discovery, and Service Mapping. Working knowledge of third-party platforms (Azure, AWS, GCP) and their integration with ServiceNow for CMDB enrichment and ITOM processes. Deep understanding of CMDB data models, CI lifecycle management, and data reconciliation strategies. Strong scripting skills (JavaScript, Glide, Flow Designer) to support custom development and automation. Track record of advancing CMDB maturity and health metrics, driving tangible improvements in IT operations. Experience collaborating with stakeholders across IT, Security, and Service Management teams. Relevant ServiceNow certifications (e.g., Certified Implementation Specialist - CMDB, Discovery, or ITOM) are highly preferred. Excellent analytical, troubleshooting, and communication skills. Location: this role is 100% remote with the preference of Eastern or Central time zones. What you can expect from us: Base annual salary target: $105000- $120000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $105k-120k yearly Auto-Apply 60d+ ago
  • Dermatology Consultant

    Idexx Laboratories 4.8company rating

    Remote job

    IDEXX Medical Consulting is recruiting for a Veterinary Dermatology Consultant. As a dermatology consultant, you will help customers with diagnostic test selection, laboratory result interpretation and treatment options. What's in it for you? Are you a Board-Certified Dermatologist (DACVD) and looking for a new opportunity and challenge? Would you enjoy working from home, providing phone-based consultations to veterinary peers? If so, apply today, and come join our team! This full-time position is open to a dermatologist based in the US or Canada. We are ideally targeting a start date in November or December of 2025. What You Will Need to Succeed: You have a current DVM/VMD license in good standing You are ACVD board-certified Fluency in English. Additional language skills are a plus. Consultative Responsibilities Provide telephone consultations to IDEXX customers on dermatology cases in dogs, cats and horses. Be knowledgeable about tests offered by IDEXX Laboratories with particular focus on testing related to dermatologic diseases including serum allergy tests, ear and skin cultures, skin biopsies and dermatopathology reports and be able to provide guidance to customers in appropriate sample collection, clinical utility and interpretation of each test. Meet caseload and turnaround expectations and be accessible for client consultations during open consultation service hours. Attend one continuing education meeting per year for personal professional development and maintain familiarity with current literature in field of veterinary dermatology. Expected to maintain active Diplomate status and State/Provincial Veterinary Licensure. Required to participate in scheduled consulting service meetings via teleconference, and to participate in other IDEXX educational or organizational meetings as they arise. Schedule Consultation service hours are Monday through Friday, 9am - 7pm EST. The Dermatology Consultant will need to be flexible within these service hours. Call Tracking Enter consultation information into the Customer Relationship Management System software per expectations. Virtual Work Environment Requirements: Dedicated quiet office space High speed internet service with minimum speeds of 120 Mb/s download and 10 Mb/s upload with hardwire access. Training Onboarding is currently scheduled to be virtual. May occasionally be required to travel to Westbrook, ME for training. Additional training on IHD products, reference lab diagnostics, and specialty tests offered by IDEXX will be provided as materials become available. Ability to travel and attend Medical Consulting Services training. Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-LAB
    $73k-99k yearly est. Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Alabama job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • Medical Laboratory Tech - nights

    Idexx 4.8company rating

    Worthington, OH job

    As a Medical Laboratory Technician (MLT) at IDEXX, you will be a key contributor at one of the largest veterinary diagnostic companies in the world. You will perform laboratory testing that helps veterinarians diagnose and treat pets. You will join a fast-paced work environment that encourages teamwork, quality, and offers opportunities for personal growth. This is a full-time role with competitive benefits. Want to see what it is like to work in our lab? Check out these videos from our lab employees talking about working at IDEXX: ****************************** *************************** Mallory Cormier *************************** Taylor Garner IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. In This Role: You will be using automated analyzers, microscopes, and other laboratory diagnostic tools to perform analyses and tests that diagnose animal illnesses, injuries and diseases in support of veterinarian animal treatment. You will be performing diagnostic tests on blood, urine, fecal or pet biopsy samples that we receive in our lab by the thousands, every day. You will be responsible for setting up and running lab tests and reading and releasing results according to SOPs (Standard Operating Procedures). You can expect to specialize in one or more of the following areas: Hematology: Testing cell-related components of blood samples to enumerate and identify their cellular components, including the microscopic evaluation of blood smears and the use of automated and manual counting techniques. Chemistry / Endocrinology: Testing blood and body fluids for various analytes, utilizing automated instrumentation. Urinalysis: Analysis and evaluation of chemical and microscopic components of urine samples, using automated instrumentation and manual techniques. Cytology: Processing blood and body fluids for microscopic examination by pathologists. Includes slide preparation and staining, utilizing manual and automated counting techniques. Immunology / Serology: Testing blood and other samples for the presence of viral and bacterial disease by detecting antibodies (AB) or antigens (AG). What You'll Need to Succeed: You are able to work the overnight shift You possess a High School diploma or equivalent combination of education and experience is required. A degree in a Science-related field is preferred. It is not required to work in our lab, but if you were a Veterinary Technician (RVT, LVT, CVT) or Medical Laboratory Technician (MLT or MT), this experience and education would be a plus. Ideally, you will have experience setting up, running, and reading lab tests, and operating laboratory equipment (microscopes, pipetting and / or clinical diagnostic analyzers). You have a positive attitude and love to bring that energy into the lab every day to support your colleagues You are looking forward to working in a team You concentrate on the details and can work reliably and precisely You have a great sense of team spirit and responsibility Able to meet the physical requirements that go with working in a lab - standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability - close, color, depth perception, and ability to adjust focus. This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals. What You Can Expect From Us: Hourly rates targeting: $28.00 / hr (includes shift differential) Opportunity for annual cash bonus and merit pay increase consideration Health / Dental / Vision Benefits Day - One 5% matching 401k On the job training and career advancement opportunities (experience NOT required) Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Opportunity to do meaningful work where you positively impact the lives of people and pets all over the world Schedule: You will be working 40 hours / week. We have 2 schedules available: Tues-Sat 12:00A-8:30A rotating Sundays Tues-Sat 2:00A-10:30A rotating Sundays Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. This Medical Laboratory Technician (MLT) position will be based out of our Worthington, OH location. Does this sound like the opportunity for you? Apply today! #LI-LR1
    $28 hourly Auto-Apply 54d ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or New York, NY job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • Lab Assistant - Temp

    Idexx 4.8company rating

    Worthington, OH job

    As a temporary Laboratory Assistant in the parasitology Dept. at IDEXX, you will be assisting with some of the many tasks vital to the running of our network of Reference Labs. We receive thousands of clinical samples (blood, urine, fecal samples) every day from Veterinary Clinics, and we run tests on those samples to help veterinarians identify what might be wrong with someone's pet. In this role, you will be helping to sort, tag, and prepare veterinary samples for testing. Every sample you help to move along quickly and accurately in the process means we are one step closer to finding out how or why the pet might be sick. Thanks to you, someone's very beloved pet will get the treatment plan they need - how great is that? Want to learn more about temp positions in our Sample Management Department? Check out what our employees have to say: *************************** *************************** Want to see more videos about working in our lab? Check out these videos: ****************************** IDEXX Reference Laboratories are a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. In This Role: Currently we need assistants in our Sample Management and Gen Lab Departments. This is the area of the lab where the samples first arrive. You might be unbagging, sorting, tagging, or moving clinical samples around the laboratory. You may be restocking supplies, such as chemicals or slide trays. You could be helping to load analyzers with slides of samples. You might be assisting with inventory counts. You will be asked to help in out many ways - and your help is needed! Pay & Schedule: Hourly rates targeting: $20.25 These are temporary position where you will be working 40 hours / week. The schedules shifts will likely be 6 am - 2:30 pm Tues - Sat, with a rotating Monday shift Sometimes during our busy season, we ask workers if they would be able to work overtime, and stay until the work is complete. The shifts and hours may vary slightly depending on business needs. Reliable and dependable attendance is an essential function of the position. What You Will Need to Succeed: You are able and willing to work the schedule above. You are reliable and flexible - attendance is an essential function of the position. A willingness to work with and around veterinary samples, including blood, urine, fecal and biopsies. You are excited to work in a fast-paced, high volume busy work environment. You can read and interpret documents such as safety rules, standard operating procedures (SOPs), material safety data sheets (MSDSs), operating and maintenance instructions, government rules, and technical procedures. You must have a demonstrated ability to prioritize and multi-task. You possess strong initiative and follow through with outstanding attention to detail. You are able to work independently and as a team contributor. You have demonstrated a high level of customer service. Able to meet the physical requirements that go with working in a lab - standing and sitting for extended periods of time, ability to move or maneuver through various departments around the lab, use of hands, fingers, and arms to handle microscopes, pipettes, lab instruments and controls, occasional need to climb, balance, stoop, kneel, crouch, or crawl, lift up to 25lb, and specific vision ability - close, color, depth perception, and ability to adjust focus. This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. This temporary Laboratory Assistant position will be based out of our Worthington, OH location. Does this sound like the opportunity for you? Apply today! #LI-LR1
    $20.3 hourly Auto-Apply 55d ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Louisiana job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Connecticut job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Florida job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Massachusetts job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Illinois job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Iowa job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Georgia job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Indiana job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago
  • ServiceNow Application Analyst, ITOM, CMDB

    Idexx Laboratories 4.8company rating

    Remote or Kentucky job

    Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE
    $90k-100k yearly Auto-Apply 60d+ ago

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