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Hetrick-Martin Institute jobs - 131 jobs

  • Intake Coordinator

    Hetrick-Martin Institute 4.1company rating

    Hetrick-Martin Institute job in New York, NY

    Job Description INTAKE Coordinator Unit: Programs Department: Counseling & Case Management Reports to: Assistant Director of Counseling and Case Management Services Classifications: Exempt, F.T. (Administrative) Essential Functions: % Time Role Description 60% Clinical Responsibilities Coordinate and oversee the clinical process for intakes, screening and assessment for youth members, in collaboration with the management team. Conduct membership intake assessments as needed to determine immediate safety concerns, presenting issues and facilitate necessary referrals for in-house and external follow-up services. Provide individual-level clinical support to youth members, including: a. Weekly supportive counseling for a caseload of 15-20 youth members and their families b. Creating youth re-entry plans related to behavior change/disciplinary action in collaboration with the Director of Counseling and Case Management c. On-call counseling d. Crisis intervention e. Escort youth to Pantry and conduct needs assessment for potential referrals to services. Conduct assessment, problem definition, treatment planning and case coordination of youth to support stabilization and participation in HMI programs and in school. Facilitate groups during YSD program hours as needed. Provide necessary referrals for HMI members to access additional services. Accompany youth members to external organizations to provide advocacy support. Facilitate supported referral services with external providers to HMI services. Collaborate with program staff and partner organizations toward the comprehensive care of youth members. 30% Administrative Duties Plans and conducts all training for staff and interns in how to administer intakes. Collaborates with all stakeholder (consultants and team members) to ensure the intake process on Salesforce is running smoothly and helps to problem-solve any issues that arise or changes needed. Develop program designs as determined by clinical trends, community needs, and contractual requirements. Support in monitoring and meeting all contractual requirements within Counseling and Case Management department to meet compliance standards. Collaborate with other HMI departments and outside agencies to ensure continuity of care. Develop individual and group programming that utilize Liberation-focused, anti-oppressive, harm reduction and trauma-informed care models. Collect data and participate in program evaluation activities as linked to interventions. Complete electronic data reporting immediately following service provision into Salesforce, including individual counseling progress notes, group notes, referral documentation, and other service documentation as directed. Meet and exceed all compliance standards for HMI and contracts by meeting deadlines, meeting outcomes and maintaining best practices in the delivery of service. 10% Programmatic Direct Service When not in session (group or individual), work closely with other HMI departments and staff to support operation of the HMI programmatic and community milieu. Duties include: a. Outreach and engage youth members during Program Common Hours (3:15pm - 7:30pm). b. Assist in the facilitation of special events and Community Meetings. c. Perform general staff duties, such as Café duty, train-pass, event set-up/breakdown, etc. As needed Other duties as assigned by supervisor.
    $38k-49k yearly est. 31d ago
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  • Educational Specialist, Training and Capacity Building

    Hetrick-Martin Institute 4.1company rating

    Hetrick-Martin Institute job in New York, NY

    Unit: Programs Department: Youth Services Reports to: Coordinator, Training and Capacity Building Classifications: Exempt, F.T. (YSD) The Training and Capacity Building Specialist is responsible for developing, facilitating, and assessing internal and external trainings that promote cultural humility, trauma-informed care, and best practices to inform professional development opportunities for supporting LGBTQIA+ youth by HMI staff and community partners. Essential Functions: % Time Role Description 65% Training and Capacity Building Services · Workshop development and facilitation, including: · Design and deliver dynamic, interactive training modules for youth-serving professionals, educators, healthcare workers, and institutional partners. · Facilitate workshops on topics such as LGBTQIA+ cultural competency, trauma-informed care, anti-racist practices, harm reduction, and inclusive youth engagement. · Assess training impact using feedback surveys, pre/post-tests, and outcome assessments to continuously improve effectiveness. · Support onboarding of new HMI staff through culturally relevant and equity-centered orientation sessions. · Conduct training coordination and logistics, including: · Securing and procuring in-person training spaces or setting up virtual sessions using the agency's meeting software · Managing pre and post-training material distribution · Tracking and recording attendance data in Salesforce and sharing reports with the data team · Maintaining an organized database of training participants for funding compliance and future communications · Engage in outreach and engagement efforts, including: · Conduct continuous outreach to expand training participation, engaging with Community-Based Organizations (CBOs), NYC Department of Education, Licensed Masters/Clinical Social Workers (for NYSED CEU trainings), and other adult learners. · Conduct and share consistent, monthly training and capacity building communication, such as a newsletter · Promote training opportunities through social media and interagency communications · Stay current with trends in public health, adolescent development, and LGBTQIA+ best practices. 10% Programmatic Direct Service Work closely with other HMI departments and staff to support ongoing programs and services 1. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm). 2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed. 3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc. 4. Participate and assist with general HMI agency-wide events. 15% Administrative & Other Duties Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders. 1. Maintain client-level data, including follow-up notes and referral logs. 2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce 3. Document, code, and enter data for program analysis. 4. Submit all necessary documentation to Data Coordinator(s). Participate in professional development trainings As needed Other duties as assigned by supervisor. Knowledge, Skills, and Abilities Required: Bachelor's degree in education, health education, public health, or related human services field. Experience navigating community networks and engaging in partner efforts to expand profewsional development opportunities for adult learners. Experience facilitating group discussions and managing a variety of small and large group dynamics. Experience planning and implementing workshops and trainings. At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds. Ability to exercise independent judgment when appropriate; strong decision-making skills. Strong oral and written communication skills. Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications. Bi-lingual (Spanish-English) skills a plus. Working Conditions: Work at 2 Astor Place, NYC Standard Hours are Mon - Fri, 12:00 PM - 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.
    $37k-44k yearly est. 60d+ ago
  • Maintenance Worker - Temporary

    The Door-A Center of Alternatives, Inc. 4.2company rating

    New York, NY job

    We are looking for a Temporary - Maintenance Worker who is able to dedicate 20 hours a week to work and support our agency maintenance team. Overview: Founded in 1972, The Door empowers educationally and economically disadvantaged youth to reach their potential by providing a complete range of services all under one roof. Each year over 11,500 young people from all five New York City boroughs come to The Door for primary health care, reproductive care and health education, mental health counseling, legal services, supportive housing, HSE, ESL, tutoring and homework help, college preparation and computer classes, career & education services, job placement, daily meals, cultural arts and services. Responsibilities: Clean rooms and common areas including but not limited to: Classrooms, Offices, Restrooms, Meeting Rooms, Gymnasiums, Corridors, Basement and Storage areas etc. Empty trash receptacles and ensure all garbage is taken out at the end of each respective shift Use brooms, mops, vacuum cleaners and various other floor equipment to maintain all floor surfaces Follow recycling schedule and dispose of cardboard boxes, paper and all other recyclable materials Replenish restroom supplies as needed Maintain cleaning and other maintenance supplies and keep running inventory Inform supervisor of needed supplies in a timely manner Report to work location for snow or other emergency situations Clears snow and ice from entrances and walkways as needed Strip / Wax floors and Shampoo carpets Clean hard to reach places and completes high dusting Cleans refrigerators and other Kitchen equipment Report any needed repairs to the supervisor in a timely manner Maintain good working relationship with supervisor and co-workers. Set up and dismantle chairs, tables and equipment based on program needs and according to daily schedule Perform other duties as assigned by supervisor Qualifications High School diploma or HSE required Must possess a strong work ethic and be reliable Must have good communication skills and be able to read and write in English Must be able to lift at least 75 lbs. Work Schedule: Part time/Temporary, Monday - Friday, 4:00 p.m. - 8:00 p.m. COVID -19 POLICY The Door and Broome Street Academy follow the CDC and NYS recommendations to prevent the spread of COVID-19. The Door and Broome Street Academy are now requiring all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Bookkeeper

    The Ali Forney Center 4.2company rating

    New York, NY job

    Department Finance Reports To Director of Finance Education Requirement High School Diploma or Equivalent (bachelor's degree in accountant or related field preferred) FLSA Exempt Salary $55,000- $70,000 Annually Schedule Monday- Friday (hybrid: 4 days in office 1 day remote) ORGANIZATION OVERVIEW The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive. POSITION Overview The Bookkeeper will play a key role in supporting AFC's finance department, ensuring the smooth processing of financial transactions, maintaining accurate financial records, and assisting in budget tracking. This role will involve working closely with the agency's outsourced finance firm, and various departments to support accounts payable, accounts receivable, cash flow management, metro card distribution and tracking, expense tracking, financial coding, audit preparation, and budget monitoring. KEY RESPONSIBILITIES Accounts Payable & Accounts Receivable Process invoices and payments in a timely manner, ensuring accuracy and proper documentation, utilizing a digital bill pay system. Maintain records of vendor payments and reconcile accounts payable transactions. Track incoming payments and assist in accounts receivable reconciliation. Expedite AP for clients and staff check requests. Onboard new vendors including data entry, W-9 collection and contract filing. Cash Flow Management Support Monitor cash balances and provide reports to ensure sufficient cash flow for operational needs. Assist in preparing weekly and monthly cash flow projections. Metro Card Distribution & Tracking Distribute, track, and reconcile Metro Cards provided to staff and program participants. Ensure proper documentation and reporting for Metro Card usage. Receipt & Expense Tracking, Coding, and Input Collect, verify, and process receipts and expense reports from various departments. Ensure accurate coding of expenses and input financial data into accounting systems. Maintain organized records of financial transactions and supporting documentation. Credit & Debit Card Management Distribute and track agency credit cards by user. Collect, verify, and process receipts and expense reports from various departments. Ensure accurate coding of expenses and input financial data into accounting systems. Maintain organized records of financial transactions and supporting documentation. Budget Tracking & Departmental Meetings Attend all department budget meetings, taking notes and tracking financial discussions. Assist in monitoring budgets and expenditures across departments. Assist with regular reports to department heads on financial performance and budget variances. Participate in Development/Revenue Meetings. File Management & Audit Preparation Organize and maintain hard copy and digital financial records, ensuring compliance with recordkeeping policies. Assist in audit preparation, including gathering documentation and ensuring readiness for external reviews. Support the Finance Manager and auditors in responding to audit inquiries. Qualifications QUALIFICATIONS Competencies Strong organizational skills and attention to detail, with a commitment to accuracy. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Excellent communication and interpersonal skills. Commitment to AFC's mission and working with LGBTQ+ homeless youth. Qualifications Experience with Sage Intacct and Bill.com is preferred. Proficiency in Microsoft Office applications such as Outlook and Excel. Experience with nonprofit bookkeeping and financial reporting. Skills Strong analytical skills and attention to detail Excellent organizational and time management skills. Strong analytical skills and attention to detail. Excellent organizational and time management skills. Ability to work independently and collaboratively in a fast-paced environment. Commitment to AFC's mission and values, particularly in supporting LGBTQ+ homeless youth. FULL-TIME BENEFITS & PTO Paid sick, vacation, personal, 12 holidays Medical Dental Vision 4O1k (matching) EAP program Bilingual (Spanish) speaking candidates are encouraged to apply. Transgender and gender non-conforming people are encouraged to apply. The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.
    $55k-70k yearly 7d ago
  • 2023-2024 High School Arts Elective Teacher

    The Door-A Center of Alternatives, Inc. 4.2company rating

    New York, NY job

    Broome Street Academy Charter High School is currently accepting applications for Arts Elective Teachers for the following disciplines; Art, Music & Theater for our 2023-2024 school year. We are looking for teachers who are passionate about their academic discipline and personally driven by the academic achievements of their students. Come and share your passion with our students while continuously deepening your knowledge of the subject/s you teach. Overview: Broome Street Academy Charter High School (BSA) is a tuition-free public charter high school located in SoHo, educating students from all five boroughs, and devoted to providing students the necessary skills and support to graduate prepared for a successful future beyond high school. Our equitable, holistic, and student-centered approach will provide students with access to a rigorous, standards-based curriculum that will equip our graduates with the skills they need to make a positive impact on their communities and the broader world. Uniquely, BSA is the only charter school in the NYCDOE Community Schools portfolio because of our long-standing partnership with The Door, a revered non-profit organization celebrating 50 years of serving New York City's young people in 2022. Our partnership allows us to serve the whole student and meet a variety of non-academic needs that clear the path for student learning. We are an inclusive school community that values academic rigor, trauma informed practice, and student voice. Our Advanced Placement classes, Athletics program, and extracurricular offerings give our students the full high school experience in a small, one-of-a-kind environment. Our admissions policy gives preference to siblings and students who are homeless, in foster care, or from low performing schools, though all students, regardless of their background, circumstance, race, gender or ethnicity are welcome, and encouraged to apply. A Broome Street Academy teacher is unwavering in their commitment to our mission and values, shows grit when faced with challenges, and wants to contribute to a positive academic community. Our teachers are encouraged to let their voices be heard, and to not be okay with the status quo in education. They meet students where they are academically, and socio-emotionally, push them forward when they need just a little nudge, or lift them up when more is necessary. Student achievement is the north star for a teacher at BSA, and they know that success can look different for every student. BSA teachers collaborate regularly with other teachers, social workers, and the student life team to ensure all students have the support they need to succeed and to continue their own learning and growth as educators. Responsibilities: Teach up to five classes and/or the equivalent responsibilities where needed. Serve as an advisor to small group of students. Develop and implement NY State and Common Core Standards-aligned units and lessons. Differentiate instruction to meet the needs of all students (especially those with ELL and IEP designations) Prepare students for all required assessments (Regents, NWEA, PSAT, SAT, AP, etc.) where applicable. Ensure students achieve goals set forth in the SUNY Accountability Plan. Record proper attendance for every class assigned in real-time. Update gradebook weekly at minimum. Attend all scheduled prep time with co-teachers/team members and all scheduled meetings (grade team, subject area department, etc.). Actively collaborate with colleagues to support student success. Participate in all required School professional development. Actively pursue professional development and professional certification if necessary. Communicate regularly with parents/caregivers. Maintain a welcoming and safe classroom environment. Engage in effective and appropriate classroom management. Maintain clean and clutter free room spaces for all students' and teachers' use. Qualifications: Bachelor's degree in a relevant school content area required, Master's degree in Education, Teaching, or relevant content area preferred NYS Teaching Certification preferred Demonstrated expertise in subject area as shown by significant undergraduate or graduate coursework in content area or teaching certification. Dual-certification and/or experience with Special Education highly preferred. Demonstrated ability in, or potential and willingness to learn, effective lesson planning, instruction, classroom management, and effective assessment strategies. Familiarity with trauma informed practice a plus. Effective work ethic as a team member. Personable, outgoing and an appropriate sense of humor for a high school environment is always welcome. Full-time teaching positions are paid over 12 months (with summers off). Complete benefit package offered to all full-time faculty. Salary is based on experience and credentials/certifications. COVID -19 POLICY The Door and Broome Street Academy follow the CDC and NYS recommendations to prevent the spread of COVID-19. The Door and Broome Street Academy are now requiring all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
    $53k-65k yearly est. Auto-Apply 60d+ ago
  • Activity Specialist

    Grand St. Settlement Inc. 4.2company rating

    New York, NY job

    Activity Specialist DEPARTMENT: Youth Services REPORTS TO: Program Director/Assistant Director SALARY RANGE: $25/hour START DATE: January 2026 SCHEDULE: 4hrs/week JOB SUMMARY: An Activity Specialist will work with Middle and High school youths and will facilitate curriculum as dictated by program leadership. An Activity Specialist will also promote self-esteem and confidence and build healthy rapports with teens. EDUCATION, EXPERIENCE, AND REQUIREMENTS: High School Diploma required, some college or college degree preferred At least 1 year of youth development related experience that must include development of lesson plans, facilitation of classroom activities and classroom management. Valid CPR/AED and First Aid certification through recognized accrediting body preferred Ideal candidate must have the ability to build rapport with youths and create a positive, inclusive environment. PRE-EMPLOYMENT REQUIREMENTS: Candidate must successfully complete the following: NYSDOH Fingerprinting Screening, NYS Clearance Review Background Check, SEL, 3 Reference Checks, Physical w/updated TB test ESSENTIAL DUTIES AND RESPONSIBILITIES: Create a culture of positive group cohesiveness and problem solve directly with youth in groups. Provide competent supervision of a group of children and participate in activities and trips; provide and maintain a safe and professional working environment. Design and implement curriculum and facilitate activities based on the given themes. Work collaboratively with co-workers and cultivate a culture of professionalism and act as a role model for youth participants. Come ready to work with a positive attitude and provide support and encouragement to youths. Attend professional developments and training as assigned by supervisors. Know and follow daily schedules, protocols and procedures, safety drills and safety plans. Maintain adequate supplies in first aid and safety kits on a daily basis. Responsible for documenting incidents and communicating incidents with supervisors and/or parents and guardians. Coordinate community relations efforts and participate in outreach activities. Assist in the planning, organization and execution of community events. Maintain accurate records of youth participation, progress and other relevant information. Supervise and evaluate youth workers, SYEP, WLG, Americorps and interns. Clean, organize and maintain workspace and shared spaces throughout the facility. Other assignments as required by the program director. HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least one (1) professional reference should be from a former supervisor). Please click on the link provided below, or use the link in a search bar, and apply online through our career center. ********************************************************************** Id=19000101_000001&type=MP&lang=en_US No phone calls, please! Please be advised that job offers can only be made once your clearances come through! Equal Opportunity Employer
    $25 hourly Auto-Apply 4d ago
  • Housing Director

    The Ali Forney Center 4.2company rating

    New York, NY job

    Department Housing Reports To Senior Director of Housing Programs Education Requirement High School Diploma or Equivalent FLSA Exempt Salary $75,600 Annually Schedule TBD ORGANIZATION OVERVIEW The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive. POSITION Overview This Housing Program Director is responsible for meeting the administrative and operational needs of the program related to their site(s). The Housing Program Director provides daily programmatic support and directly supervises the Overnight Supervisor, Daytime Youth Counselors, and Senior Youth Counselor. They ensure the daily needs of residents, staff, and sites are met by maintaining a physically and psychologically safe and affirming environment. KEY RESPONSIBILITIES Key Responsibilities Provide daytime supervisory support and conduct regular supervision with Youth Counselors and Senior Youth Counselor. Conduct weekly supervision with the Overnight Supervisor. Conduct weekly supervision with Daytime Senior Youth Counselors. Conduct weekly or bi-weekly supervision with full-time and part-time daytime staff as needed. Serve as on-call support twice per month as needed. Develop systems to respond to the needs of the site. Manage site staffing needs including recruitment, hiring, and training of Youth Counselors. Monitor site census and coordinate resident bed placements with the Senior Director of Housing. Facilitate and attend weekly staff meetings including Resident Treatment Planning, Resident Clinical Treatment Meetings, Resident Advisory Board, Staff Trainings, Teambuilding, and Team Operation Meetings. Provide follow-up and support post-crisis and emergencies. Oversee monthly audits. Preside over a resident's Initial Discharge Meeting with housing leadership. Attend resident's DYCD Discharge Appeal Meeting with program leadership. Develop learning objectives to guide the development of groups and other onsite resident activities. Facilitate day-to-day crisis management and de-escalation among residents. Attend weekly supervision. Qualifications QUALIFICATIONS Competencies Leadership: Ability to lead and mentor Youth Counselors, providing guidance and support as needed. Communication: Strong verbal and written communication skills to effectively interact with residents, colleagues, and supervisors. Organizational Skills: Excellent organizational skills to manage inventory, maintain accurate records, and handle multiple tasks efficiently. Problem-Solving: Proficiency in identifying problems and developing effective solutions independently. Teamwork: Ability to work collaboratively with the housing leadership, care team, and other departments. Crisis Management: Skill in handling emergencies and managing crises with calmness and efficiency. Empathy: Ability to understand and share the feelings of others, providing compassionate support to residents. Cultural Competency: Awareness and understanding of the cultural and social issues affecting LGBTQ+ and homeless youth. Adaptability: Flexibility to adapt to changing priorities and handle various tasks within the housing environment. Training and Development: Capability to conduct training sessions and support the professional development of Youth Counselors. Professionalism: Maintain a respectful, hospitable, and professional atmosphere at all times. Strategic Planning: Ability to develop and implement effective systems to meet the needs of the housing site. Conflict Resolution: Skill in addressing and resolving grievances from staff and residents efficiently. Qualifications & Skills Must be highly organized and have the ability to work independently and across teams. Experience working with adolescent/young adult populations, especially within LGBTQ+ and homeless communities. Knowledge of psychosocial needs and challenges faced by LGBTQ+ and homeless youth. Strong leadership skills, previous supervisory experience preferred. Excellent interpersonal skills and the ability to provide empathetic support. Ability to handle crises calmly and effectively, utilizing appropriate de-escalation techniques. Willingness and ability to work flexible hours, including weekends and holidays. Willingness to travel between sites. Six months to one year of housing experience preferred. Technical Skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace. Ability to navigate and utilize online ordering systems for supplies and food. Strong written communication skills for documentation and report writing. Basic knowledge of IT troubleshooting and the ability to submit and follow up on work orders. Familiarity with crisis management tools and de-escalation techniques. FULL-TIME BENEFITS & PTO Paid sick, vacation, personal, 12 holidays Medical Dental Vision 4O1k (matching) EAP program Multilanguage speaking candidates are encouraged to apply (Spanish, French, etc.). Transgender and gender non-conforming people are encouraged to apply. People with lived experience of homelessness encouraged to apply. Black, Indigenous, and People of Color encouraged to apply. Emerging managers with experience seeking director leadership role are encouraged to apply. The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.
    $75.6k yearly 2d ago
  • Support Services Specialist

    Harlem United Community AIDS Center Inc. 4.2company rating

    New York, NY job

    The Support Services Specialist is responsible for providing guidance and assistance for clients and volunteers of Harlem United's Drop-In Program shower services in the Integrated Harm Reduction department. They will oversee the flow of people through the shower area, engage with shower guests, and report on the daily operations to the Program Director, Support Services. The Support Services Specialist works closely with staff of the department to ensure clients are engaged through the lens of harm reduction and with a trauma-informed approach. Currently, this position operates out of our Drop-In Center in Harlem, as well as providing shower services at a community partner location in Ridgewood, Queens one day per week. Locations in the future may adjust with program changes. Essential Job Functions The following duties are mandatory requirements of the job: Operations Set up shower area and welcome area at the beginning of service and break down at the end of the day. Ensure cleanliness of shower area and other areas used by the program prior to program start, throughout the day, and at the close of service delivery. Ensure shower stalls are prepared and sanitized before each shower guest. Maintain and track inventory of essential service items, such as cleaning products and equipment. Client Engagement and Reporting Work with drop-in staff to ensure clients are signed in according to distribute toiletries and clothing items, etc. Explain procedures and expectations of shower program to clients, ensuring that they are following established guidelines and using shower area safely. Engage with clients receiving services, assisting them with referrals to additional services as needed. Work with other staff in following safety and de-escalation protocols in working with clients. Track shower services and client engagement using data tracking process created by Program Director, ensure documentation is up to date and accurate. Enter service delivery details into online client tracking systems and/or funder databases as required by program. Assist Program Director with overall program reporting to ensure compliance with funder and executive management requirements. Engagement with Peers and Volunteers Orient new volunteers, explain procedures, model appropriate interaction with guests. Oversee assigned peers and volunteers, providing support and direction to ensure that they are guided by program policies and procedures. Other Responsibilities The following duties are to be performed as assigned by the supervisor: Attend data driven and clinical supervision, as well as departmental, divisional and staff meetings. Participate in internal and external trainings as assigned by manager and clinical director, as well as required by Human Resources. Other duties as assigned. Education and Certification This position requires a high school diploma and two years' experience in services for individuals experiencing unstable housing or with people who use drugs. Candidate should be familiar with housing services, substance use services, and social services agencies within New York City. Valid New York State driver's license preferred. Special Skills and Knowledge Excellent interpersonal skills, including clear communication with clients and colleagues Effectiveness in prioritizing tasks, delegating them where appropriate Able to provide culturally competent services and demonstrate respect for the community to be served by our program, including people who use drugs, people experiencing unstable housing or homelessness, and LGBTQIA+ individuals Knowledge of and respect for the harm reduction model and its principals Bilingual English/Spanish a plus Must be able to lift up to 40 pounds Must be able to bend, scrub, mop, etc., for extended periods
    $31k-44k yearly est. 6d ago
  • Resident Life Coach

    The Door-A Center of Alternatives, Inc. 4.2company rating

    New York, NY job

    Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 10,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals - all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. The Door's Supportive Housing Program provides 95 units of permanent supported housing at two residential locations in the Lower East Side of Manhattan. Residents of The Door's Supportive Housing are young adults aged 18 - 26 at risk of homelessness, young people aging out of foster care, young people with mental illness, and young parents. The Resident Life Coach will assist Residents in their successful navigation of independent young-adult life, specifically, personal and educational/job-related concerns. Responsibilities: Act as primary contact person for approximately 15 tenants for their full length of stay. This will include completing ongoing needs assessments and collaborative work plans to help determine the needs, interests, and goals of each resident Work with residents and their previous case managers (if applicable) to develop suggested individual service plans to help young people meet initial and intermediate goals toward establishing and maintaining successful transitions to independence and stabilization Be available (with emergency backup) to the assigned residents for any needs ranging from crisis resolution to daily life skills management help Be available for evening and weekend shifts with advance notice. Connect young people with any services/support that they might need and serve as liaison to those resources Motivate each young person to strive for independence through the completion of all educational/career/mental healthcare goals Complete all reporting requirements Escort tenants to appointments Facilitate groups and workshops Demonstrate ability to work effectively and creatively as part of an interdisciplinary treatment team Represent The Door at outside events and functions Perform other duties as defined by Assistant Program Director Qualifications: Bachelor's degree required, Masters in Social Work or related field preferred Minimum of 3 years of experience in case management with adolescents, utilizing positive youth development and harm reduction principles, including working with diverse at-risk youth populations such as LGBTQ, homeless and mentally ill Knowledge of and ability to apply positive youth development principles to working with young people Prior supportive housing experience and working with youth with significant mental illness, is strongly preferred Knowledge of social service systems and resources as they relate to The Door's urban youth population Excellent oral and written communication skills Demonstrated ability in developing innovative adolescent treatment modalities and group facilitation skills Proficiency in Spanish, French, or Mandarin preferred Work Schedule: Full time, Monday - Friday, 35 hours per week COVID -19 POLICY The Door and Broome Street Academy follow the CDC and NYS recommendations to prevent the spread of COVID-19. The Door and Broome Street Academy are now requiring all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
    $38k-47k yearly est. Auto-Apply 60d+ ago
  • Member Navigator

    Hetrick-Martin Institute 4.1company rating

    Hetrick-Martin Institute job in New York, NY

    Job Description MEMBER NAVIGATOR Unit: Youth Services Department Department: Member Engagement Reports to: Director, Community Engagement & Program Operations Classifications: Non-Exempt, Full Time (Administrative) Essential Functions: % Time Role Description 80% Contractual Obligations 1. Creates a welcoming, youth-friendly, client-centered and inclusive environment in the central lobby, responsive to the needs of vulnerable youth and supportive of the agency mission. a. Utilize video monitors, manage door buzzers to ensure a smooth flow of youth throughout the central lobby, and effectively communicate youth issues to Admin on Call (AOC), Counselor On-Call (COC) and School Safety Agents (SSAs). b. Answer general youth member questions about programming and schedules. c. Support programmatic adherence to safety policies and procedures and assist with the management of security of the site d. Navigate youth through program space to assist young people with goals and program plans and coordination between programs/services. e. Assist program staff in ensuring behavioral plans are monitored and enforced. 2. Manage the programmatic aspects of the lobby as a "Front Desk - Welcome Center" for clients: a. Provide triage and appointment coordination of services for youth seeking services and supports. b. Assist in identifying presenting needs of youth including case management, pantry services, mental health counseling, legal support, health concerns, HIV testing, etc. c. Ensure accurate and robust communication of agency guidelines, staff and program schedule changes, closings, special event information, and community resources to all program participants, d. Prepare materials for daily circle meetings and manage on-call, intake, pantry & appointment boards e. Act as a liaison to other program staff and on-call counselors for youth with appointments. 3. Assist Directors with providing support to program and administrative volunteers and guest facilitators. 4. Manage all aspects of the Front Desk Administrative Reception duties a. Maintain order, structure and cleanliness of the front desk area space b. Answer phones and greet clients and visitors to the Harvey Milk High School and Hetrick-Martin Institute; direct callers and guests to the appropriate staff person as needed. c. Open and distribute mail, UPS & FedEx deliveries; meter and send all outgoing mail. d. Order administrative supplies for general programs space. 10% Programmatic Direct Service Work closely with other HMI departments and staff to support ongoing programs and services. a. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm). b. Perform general staff duties, such as Café duty, metro card distribution, general event setup/breakdown, etc. c. Participate and assist with general HMI agency-wide events. 10% Administrative Duties Track youth member enrollment/activities, and prepare reports and paperwork requested as needed by agency. Assist with tracking daily client attendance and data collection efforts. b. Maintain client level data, including follow-up notes and referral logs. c. Document, code and enter data for program analysis. d. Submit all necessary documentation to Data Coordinator(s). As needed Other duties as assigned by supervisor. Knowledge, Skills and Abilities Required: Experience as a Receptionist in a fast-paced, high-energy adolescent-serving environment Knowledge of lesbian, gay, bisexual and transgender youth issues as well as multicultural competence. Strong interpersonal and communication skills, including conflict mediation and public speaking. Experience working with diverse communities of adolescents; committed to delivering services that are culturally competent. Detail-oriented, professional and attention to detail. Multi-task oriented. Flexibility regarding hours and work schedule. Excellent Time Management/Customer Service skills. Ability to exercise independent judgment when appropriate; strong decision-making skills. Language Skills: Bi-lingual (Spanish-English) skills preferred. Computer Skills: Intermediate-level proficiency in Salesforce, Microsoft Word, Excel and Outlook. Knowledge, Skills and Abilities Preferred: Language Skills: Bi-lingual (Spanish-English) skills preferred. Working Conditions: Work primarily in 2 Astor Place, NYC, Work schedule: Onsite Monday - Friday, 12:00 pm to 8:00 p.m.; flexibility required at times to support agency needs. Be available for Saturday & Sunday work schedules during the June Pride Month annually Job Posted by ApplicantPro
    $40k-50k yearly est. 17d ago
  • Law Student Intern - Summer 2026

    Lambda Legal 4.2company rating

    New York job

    Who We Are Lambda Legal is a national organization committed to achieving full recognition of the civil rights of lesbians, gay men, bisexuals, transgender people and everyone living with HIV through impact litigation, education and public policy work. Since 1973, Lambda Legal has used impact litigation and other advocacy tools to decriminalize same-sex relationships; challenge discrimination against LGBTQ+ people and people living with HIV in the workplace, in the home, in schools, in health care, and in the military; and protect LGBTQ+ families, including by winning and defending marriage equality. Clients are not charged for legal representation or advocacy and Lambda Legal receives no government funding. Headquartered in New York City, Lambda Legal has regional offices in Los Angeles, Chicago, Atlanta, Dallas, and Washington, DC. We believe that serving the full breadth of the LGBTQ+ and HIV communities requires cultural competency and enthusiasm for diversity of all kinds. To be successful, we must approach our work with an understanding that discrimination based on sexual orientation or gender identity is not the only obstacle to achieving full formal and lived equality for LGBTQ+ people and everyone living with HIV; rather, we recognize the intersectional nature of discrimination, specifically including biases based on race, religion, national origin, gender, disability, education, and class. In light of this reality, we prioritize awareness and proactive commitment to counteracting these biases and their compounding effects. Internship Locations Washington, DC Chicago, IL Atlanta, GA Responsibilities Summer interns primarily assist attorneys with litigation and policy tasks. This may include legislative research and tracking, investigation, research and drafting in ongoing cases, prospective cases, and amicus curiae briefs, in all areas of sexual orientation, gender identity, and HIV discrimination. Interns may also research, draft, and/or edit publications on these issues for public education and may assist in maintenance and expansion of resources for our national legal Help Desk. Qualifications Successful candidates will welcome the opportunity to work in a racially- and gender-diverse environment and to contribute to a positive and inclusive atmosphere. Interning at Lambda Legal requires a demonstrated awareness of and commitment to the concerns of the breadth of the communities that Lambda Legal serves. Due to the focused and challenging nature of the work Lambda Legal does, we prefer to hire law students who have some experience with issues relating to our mission. Thus, a background in or familiarity with issues important to lesbians, gay men, bisexuals, transgender people, and those living with HIV will greatly strengthen an application. Commitment to public interest law also greatly strengthens an application. Considering the amount of independent work required, second- and third-year students are preferred. Lambda Legal encourages applications from people of color and people with disabilities, including HIV. Compensation Because we have limited resources, Lambda Legal requires applicants to make diligent efforts to secure summer funding from their law schools. However, to ensure that economic barriers do not dissuade talented applicants, Lambda Legal is prepared to provide compensation for students for whom funding is not available. If you are not able to get funding from your school, or your school provides funding at a lesser amount, we will provide you with summer funding or will supplement your school's funding. Selected students will receive more information about this process after receiving notice of their acceptance. Application Students interested in summer internships should apply beginning in the Fall. We begin hiring as the applicant pool allows and continue until all spaces are filled. ________ Read more about Lambda Legal's work on our blog and Instagram. Lambda Legal believes in creating a more equitable playing field for applicants and values the depth of relevant skills built through successful education, work, and life experiences. If your background and skills are a close match for this position, you are strongly encouraged to apply. Lambda Legal is committed to further building and maintaining a staff that reflects the full range of LGBTQ+, HIV-affected and allied communities, and is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Lambda Legal encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship or immigration status, disability, veteran status, record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color, lesbian, gay, bisexual, queer, transgender and gender-diverse people, women, people with abilities in multiple languages, immigrants, people living with disabilities, protected veterans, and formerly incarcerated individuals and individuals living with HIV are all encouraged to apply.
    $40k-51k yearly est. Auto-Apply 60d+ ago
  • Social Worker, RHY

    The Door-A Center of Alternatives, Inc. 4.2company rating

    New York, NY job

    Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals - all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. The Counselor will provide direct crisis intervention and short-term counseling for Runaway and Homeless Youth through our Drop-In services, new members through Membership Services, and crisis youth through our counseling department. Responsibilities: Asses young people (through our Drop-In-Services, Member Services, and Counseling Department) who are in crisis to provide support, information, and referrals. Perform CS mandated reporting duties as needed. Provide suicide/homicidal assessments and appropriate follow-up with young people in collaboration with Supervisor. Meet with Door members who are experiencing serious mental illness and coordinate a treatment plan with them. Provide short-term counseling for Runaway and Homeless youth. Follow-up on referrals to Door case management, Care Coordination, and/or counseling services. Document all crisis and clinical work including any safety plans and referrals. Provide supportive groupwork for Runaway and Homeless Youth around transitioning into independent living and/or managing mental illness symptoms. Develop linkages with outside organizations and maintain accurate and detailed up-to-date referral resources within the five boroughs. Participate in program and departmental meetings. Provide oversight of the drop-in space and provision of basic needs services. Other functions and responsibilities as assigned by RHY Clinical Supervisor. Qualifications: LMSW/LCSW/LMFC/LMHC required. Master's degree in related field with two years relevant professional experience. Demonstrated ability to engage hard-to-reach populations. Familiarity and experience with trauma-informed approaches to service coordination and delivery Experience and/or knowledge working with street-involved youth Knowledgeable of and ability to apply positive youth development principles to working with young people Understanding of adolescent development, assessment, counseling, and/or crisis management Excellent oral and written communication skills required Proficiency in Spanish, French or Mandarin strongly preferred Ability to work effectively and creatively as part of an interdisciplinary team Work Schedule: Full time, Full time, Monday - Friday, 35 hours a week, some evening hours required Salary: Commensurate with experience, plus a generous benefits package Benefits Offered: Comprehensive Medical, Dental, and Vision 403(b) pension with up to 6% match Life Insurance (employee & family options) Short & Long Term Disability Flexible Spending Accounts Pre -Tax Commuter Benefits COVID -19 POLICY The Door and Broome Street Academy follow the CDC and NYS recommendations to prevent the spread of COVID-19. The Door and Broome Street Academy require all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
    $43k-52k yearly est. Auto-Apply 60d+ ago
  • Teacher Aide

    Grand St. Settlement Inc. 4.2company rating

    New York, NY job

    Head Start Teacher Aide
    $22k-26k yearly est. Auto-Apply 12d ago
  • Dietitian

    Harlem United Community Aids Center Inc. 4.2company rating

    New York, NY job

    The Dietitian has overall responsibility for the development and monitoring of all nutritional services of the ADHC. These services include menu preparation, consideration with food preparation staff, and the selection of client meals and snacks. This position functions in a primarily electronic environment and requires proficiency in ‘Windows” based technology. Additional responsibilities include providing nutritional/therapeutic counseling and ongoing nutritional education to participants of the ADHC within specified periods, supervising, and monitoring the nutritional status of clients through written assessments and facilitation of groups. Bilingual (English/Spanish) a plus. Essential Job Functions The following duties are mandatory requirements of the job: 1. Completes an initial client nutritional assessment within five (5) visits and in a period not to exceed thirty (30) days after admission on all new clients. Reevaluates nutritional status of all clients every 180 days and provide Medical Nutrition Therapy (MNT) as necessary. Complete and update care plans for all clients in the ADHC program. 3. Facilitate weekly nutrition group sessions covering a wide range of medical/nutrition related topics, including food insecurity and access, food safety, and healthy eating on a budget. 4. Supervises nutritional planning, food production/preparation, dietary modifications and make all necessary adjustments on weekly menu of the ADHC with food service staff. 5. Contributes to initial and ongoing comprehensive care planning and attends comprehensive care planning meetings, rounds when on site. 6. Provides in-service education to the program staff and volunteers on nutrition related topics and client care. 7. Acts as liaison to external care providers offering guidance on the impact of client's medical conditions and food-drug interactions to optimize nutritional care and outcomes. 8. Maintains client caseload for purpose of coordinating care both within program and with outside case management providers. 9. Ensure the integrity and confidentiality of all patient information in the EHR by not sharing personal username or password with other staff. 10. Ensure the integrity and confidentiality of all patient information in the EHR by exiting the application or locking the system when away from the computer 11. Update the allergy and food preference list monthly to ensure that food service staff is aware of clients' dietary restrictions and preferences. 12. Conduct monthly follow-up with clients seeking assistance in managing weight loss, type 2 diabetes, or other chronic conditions, including those on semaglutide to monitor progress and adjust dietary recommendations, as necessary. Education and Certification Must be registered as a Dietitian from a school accredited by the Academy of Nutrition and Dietetics. Must have Bachelor's Degree in Nutrition from an accredited college or university. Two years' clinical experience in a health setting preferred. Experience in working with populations with HIV/AIDS, mental health, and substance use is desirable. Special skills and knowledge Excellent computer skills necessary. Able to use word processing, spreadsheet, and database programs as required by the position. Excellent oral and written communication skills. Excellent people skills. Good problem-solving, decision-making, and judgment skills. Must read, write, and speak English to the extent required by the position.
    $52k-62k yearly est. Auto-Apply 11d ago
  • Floater/Substitute

    Grand St. Settlement Inc. 4.2company rating

    New York, NY job

    Job Description Floater/Substitute DEPARTMENT: Early Childhood PROGRAM: Fort Hamilton Child and Family Center; 928 55th St., Brooklyn, NY REPORTS TO: Center Director SALARY: $18.37 per hour SCHEDULE: Monday - Friday, 10am - 1pm, 11am - 2pm. Schedule may vary due to program needs. JOB SUMMARY: This position serves as a Substitute coverage in the classroom and kitchen as needed. Substitutes support the Lead Teacher in planning and supervising school children according to DOE policies, Head Start Performance Standards and DOHMH Article 47 regulations to implement classroom activities, work cooperatively, and support all program staff and with the general maintenance of the classroom to ensure the health and safety of the children in the program. Substitutes are placed in the kitchen under the supervision of a cook certified with Food Handlers Certificate License to help prepare and deliver meals. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: Minimum - High School Diploma or equivalence, some college credits preferred Experience working with young children Ability to work with children and families with special developmental, social or cultural needs Ability to interpret documents such as safety regulations, policies and procedures Ability to foster and maintain positive, professional relationships with staff and participants PRE- EMPLOYMENT REQUIREMENTS: Clearance through DOI Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, Tdap, MMR (fees may apply) Obtain Mandated Reporter training certificate (every 2 years) and comply with agency's policy and procedure regarding identification and reporting of child abuse and neglect Obtain First Aid/CPR and Preventive Infectious Diseases certificate within the first year of employment. Meet all employee health requirements in Article 47 (DOHMH) and Head Start Performance Standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the direct supervision of the Center Director, the Substitute shall be responsible for: Assisting in the maintenance of a safe and sanitary environment in accordance with Department of Health and Head Start requirements Assisting and supporting staff in the planning and implementation of programming that takes into account the emotional, social, physical, cognitive, and language developmental and health needs of the individual child as well as the group Working cooperatively with the teacher and coordinator to ensure the children's goals and objectives are met Maintaining confidentiality of family records, written and verbal information, including child behavior and parent communication Notifying the Lead Teacher of any concerns or observations of child health and behavior Participating in ongoing observation of children's health, behavior and development in keeping with identified Early Head Start and Grand Street Settlement policies and practices. Consulting with teacher prior to communicating information about individual children to parents Supporting kitchen coverage as needed, adhering to all health and safety requirements Participating in appropriate training and meetings as assigned Being able to lift up to 35 pounds Flexible schedule to cover for staff as needed Other duties and special projects as required EQUAL OPPORTUNITY EMPLOYER (EOE) HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. ********************************************************************** Id=19000101_000001 &type=MP&lang=en_US No phone calls, please Please be advised that job offers can only be made once your clearances come through!
    $18.4 hourly 28d ago
  • Assistant Program Director

    Harlem United Community AIDS Center Inc. 4.2company rating

    New York, NY job

    Job DescriptionPosition Description Provided clinical assistance and leadership as needed for a Tier II shelter, directly supervising a team of 3 case managers. Ensure the effective implementation of motivational interviewing, client engagement, and case management skills, with a focus on supporting families experiencing homelessness. Collaborate closely with the Program Director, Clinical Director (CD), and the entire Housing Team to address programmatic needs and staff development. Essential Job Functions Key Responsibilities: Oversee 71 Tier II Family Shelter as directed by the Program Director Manage and supervise a team of 3 Case Managers, develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling, to achieve the objectives of both HU and Agency Funders. Guide case managers in the development, implementation, and achievement of program goals. Handle administrative, operational, and programmatic issues that might affect case management staff. Assign cases to case managers for newly admitted families to be assessed immediately upon admission and managed throughout shelter stay. Ensure the timely completion of assessment case manager intake for each family to understand strengths and service needs. Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service. Enhance the delivery and coordination of mental health and related services to families with children in shelter. Collaborate with the CD, the housing team, and ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of the family as needed. Ensure that client case managers provide families with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed. Serve as agency/program liaison between DHS, government agencies, community-based organizations, and/or groups. Ensure that case managers are completing all documentation on time. Participate in family meetings with case managers and the housing team to discuss planning efforts and progress. Network and establish successful linkages with government and community-based organizations to create resources for both families and staff. Work in collaboration with the Program Director and the housing team to ensure that all services lead to permanent housing placement. Complete special projects and assignments as needed or identified by the Program Director. Must work one late day a week from 11 am -7 pm to accommodate both staff and families. Provide on-call crisis intervention support to case managers. Perform other duties as assigned. Timely report of critical/priority one incidents to DHS Ability to respond and troubleshoot crises. Comply and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture. A weekend day is required. Client Charts / Staff Compliance Manages, reviews, and monitors case managers' maintenance of client records (paper and electronic) by conducting case audits to ensure both internal and external quality assurance standards are being met in accordance with HU and DHS standards. Provides training to new staff and existing New Broadway staff. Provide individual and group supervision to Case Managers, which includes coaching, guidance, support on service delivery, and work performance. Ensure that high-risk cases are monitored closely and serviced effectively. Assist the CD and Client Care Coordinators (CCC) with support and guidance on high-risk and challenging cases. Collects, analyzes data provided on client services to evaluate team success in service delivery. Education and Certification: Master's Degree, over three years of experience working with homeless populations, including substance use and chronic medical conditions, with two years of experience in supervising case management staff. Bachelor's degree in psychology, social work, etc., with over five years of experience working with homeless populations, including substance use and chronic medical conditions, with three years of experience in supervising case management staff. Special Skills & Knowledge Experience in the supervision of case managers. Experience in client assessment, service plan development, and case management. Child and adolescent development. Parent-child relationships, family dynamics, and diagnostic classifications. Mental Health and Emotional/Behavioral Health. Child Welfare policies and procedures. Government Entitlements: TANF, Social Security, Medicare, etc. Knowledge and experience working with diverse cultures and ethnicities. Expertise in strengths-based, solution-focused, and family-centered practice. Experience facilitating groups for adults. Proficiency in Spanish a plus. Excellent oral and written communication skills coupled with strong interpersonal skills. Must be proficient in CARES, MS Office, Outlook, Excel, PowerPoint, and Adobe.
    $56k-81k yearly est. 2d ago
  • Outreach Coordinator

    Grand St. Settlement Inc. 4.2company rating

    New York, NY job

    Job Description TITLE: Outreach Coordinator DEPARTMENT: Youth Services Department, Beacon PROGRAM: Beacon REPORTS TO: Program Director SALARY: $20 - $24 per hour, 20-25 hours a week DATE: September 2025 - June 2026 SCHEDULE: Mon - Sat; Scheduling may vary due to the needs of the program. JOB SUMMARY: The Outreach Coordinator will work closely with Beacon Program Director to support the program with partnerships. The outreach coordinator is responsible for: Bringing in partnerships to Beacon program Connecting the Lower East Side Community with programs at Beacon Act as a liaison between the Beacon program and outside organizations Correspond to emails and phone calls in regards to partnerships Organize meetings, events, and seek out opportunities to make our organization's presence known EDUCATION, EXPERIENCE AND SKILL REQUIREMENT: High school diploma required; Bachelor's degree preferred Two years or more experience in the field of youth development Excellent written and verbal communication skills Excellent documentation skills Facility to motivate others toward achieving goals Ability to develop alliances with high risk and difficult to engage youth and families Knowledge of community resources and counseling practices with high-risk populations Outstanding collaborative skills ESSENTIAL DUTIES AND RESPONSIBILITIES: Work with Beacon program team and community providers to conduct community outreach and promote the program Collaborate with hospitals, clinics and community service provides to engage families in community events Create and maintain a thorough written record of assessments, outreach efforts and all required documentation Work collaboratively with community resources to establish timely and effective referral processes Introduce and lead parent workshops that promote academic, social, and emotional development of both parents and students Work collaboratively with community resources and advocate for families when necessary Refer participants to a social worker for counseling to support with crisis intervention and safety planning Perform other duties as assigned by the Beacon Program Director HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. ********************************************************************** Id=19000101_000001&type=MP&lang=en_US No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)
    $20-24 hourly 30d ago
  • Law Student Intern - Summer 2026

    Lambda Legal 4.2company rating

    New York, NY job

    Job Description Who We Are Lambda Legal is a national organization committed to achieving full recognition of the civil rights of lesbians, gay men, bisexuals, transgender people and everyone living with HIV through impact litigation, education and public policy work. Since 1973, Lambda Legal has used impact litigation and other advocacy tools to decriminalize same-sex relationships; challenge discrimination against LGBTQ+ people and people living with HIV in the workplace, in the home, in schools, in health care, and in the military; and protect LGBTQ+ families, including by winning and defending marriage equality. Clients are not charged for legal representation or advocacy and Lambda Legal receives no government funding. Headquartered in New York City, Lambda Legal has regional offices in Los Angeles, Chicago, Atlanta, Dallas, and Washington, DC. We believe that serving the full breadth of the LGBTQ+ and HIV communities requires cultural competency and enthusiasm for diversity of all kinds. To be successful, we must approach our work with an understanding that discrimination based on sexual orientation or gender identity is not the only obstacle to achieving full formal and lived equality for LGBTQ+ people and everyone living with HIV; rather, we recognize the intersectional nature of discrimination, specifically including biases based on race, religion, national origin, gender, disability, education, and class. In light of this reality, we prioritize awareness and proactive commitment to counteracting these biases and their compounding effects. Internship Locations Washington, DC Chicago, IL Atlanta, GA Responsibilities Summer interns primarily assist attorneys with litigation and policy tasks. This may include legislative research and tracking, investigation, research and drafting in ongoing cases, prospective cases, and amicus curiae briefs, in all areas of sexual orientation, gender identity, and HIV discrimination. Interns may also research, draft, and/or edit publications on these issues for public education and may assist in maintenance and expansion of resources for our national legal Help Desk. Qualifications Successful candidates will welcome the opportunity to work in a racially- and gender-diverse environment and to contribute to a positive and inclusive atmosphere. Interning at Lambda Legal requires a demonstrated awareness of and commitment to the concerns of the breadth of the communities that Lambda Legal serves. Due to the focused and challenging nature of the work Lambda Legal does, we prefer to hire law students who have some experience with issues relating to our mission. Thus, a background in or familiarity with issues important to lesbians, gay men, bisexuals, transgender people, and those living with HIV will greatly strengthen an application. Commitment to public interest law also greatly strengthens an application. Considering the amount of independent work required, second- and third-year students are preferred. Lambda Legal encourages applications from people of color and people with disabilities, including HIV. Compensation Because we have limited resources, Lambda Legal requires applicants to make diligent efforts to secure summer funding from their law schools. However, to ensure that economic barriers do not dissuade talented applicants, Lambda Legal is prepared to provide compensation for students for whom funding is not available. If you are not able to get funding from your school, or your school provides funding at a lesser amount, we will provide you with summer funding or will supplement your school's funding. Selected students will receive more information about this process after receiving notice of their acceptance. Application Students interested in summer internships should apply beginning in the Fall. We begin hiring as the applicant pool allows and continue until all spaces are filled. ________ Read more about Lambda Legal's work on our blog and Instagram. Lambda Legal believes in creating a more equitable playing field for applicants and values the depth of relevant skills built through successful education, work, and life experiences. If your background and skills are a close match for this position, you are strongly encouraged to apply. Lambda Legal is committed to further building and maintaining a staff that reflects the full range of LGBTQ+, HIV-affected and allied communities, and is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Lambda Legal encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship or immigration status, disability, veteran status, record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color, lesbian, gay, bisexual, queer, transgender and gender-diverse people, women, people with abilities in multiple languages, immigrants, people living with disabilities, protected veterans, and formerly incarcerated individuals and individuals living with HIV are all encouraged to apply. Powered by JazzHR FtKaQjSXJ8
    $20k-30k yearly est. 14d ago
  • Educational Specialist, Training and Capacity Building

    Hetrick-Martin Institute 4.1company rating

    Hetrick-Martin Institute job in New York, NY

    Unit: Programs Department: Youth Services Reports to: Coordinator, Training and Capacity Building Classifications: Exempt, F.T. (YSD) The Training and Capacity Building Specialist is responsible for developing, facilitating, and assessing internal and external trainings that promote cultural humility, trauma-informed care, and best practices to inform professional development opportunities for supporting LGBTQIA+ youth by HMI staff and community partners. Essential Functions: % Time Role Description 65% Training and Capacity Building Services * Workshop development and facilitation, including: * Design and deliver dynamic, interactive training modules for youth-serving professionals, educators, healthcare workers, and institutional partners. * Facilitate workshops on topics such as LGBTQIA+ cultural competency, trauma-informed care, anti-racist practices, harm reduction, and inclusive youth engagement. * Assess training impact using feedback surveys, pre/post-tests, and outcome assessments to continuously improve effectiveness. * Support onboarding of new HMI staff through culturally relevant and equity-centered orientation sessions. * Conduct training coordination and logistics, including: * Securing and procuring in-person training spaces or setting up virtual sessions using the agency's meeting software * Managing pre and post-training material distribution * Tracking and recording attendance data in Salesforce and sharing reports with the data team * Maintaining an organized database of training participants for funding compliance and future communications * Engage in outreach and engagement efforts, including: * Conduct continuous outreach to expand training participation, engaging with Community-Based Organizations (CBOs), NYC Department of Education, Licensed Masters/Clinical Social Workers (for NYSED CEU trainings), and other adult learners. * Conduct and share consistent, monthly training and capacity building communication, such as a newsletter * Promote training opportunities through social media and interagency communications * Stay current with trends in public health, adolescent development, and LGBTQIA+ best practices. 10% Programmatic Direct Service Work closely with other HMI departments and staff to support ongoing programs and services 1. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm). 2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed. 3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc. 4. Participate and assist with general HMI agency-wide events. 15% Administrative & Other Duties Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders. 1. Maintain client-level data, including follow-up notes and referral logs. 2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce 3. Document, code, and enter data for program analysis. 4. Submit all necessary documentation to Data Coordinator(s). Participate in professional development trainings As needed Other duties as assigned by supervisor. Knowledge, Skills, and Abilities Required: * Bachelor's degree in education, health education, public health, or related human services field. * Experience navigating community networks and engaging in partner efforts to expand profewsional development opportunities for adult learners. * Experience facilitating group discussions and managing a variety of small and large group dynamics. * Experience planning and implementing workshops and trainings. * At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds. * Ability to exercise independent judgment when appropriate; strong decision-making skills. * Strong oral and written communication skills. * Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications. * Bi-lingual (Spanish-English) skills a plus. Working Conditions: * Work at 2 Astor Place, NYC * Standard Hours are Mon - Fri, 12:00 PM - 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.
    $37k-44k yearly est. 60d+ ago
  • Member Navigator

    Hetrick-Martin Institute 4.1company rating

    Hetrick-Martin Institute job in New York, NY

    Unit: Youth Services Department Department: Member Engagement Reports to: Director, Community Engagement & Program Operations Classifications: Non-Exempt, Full Time (Administrative) Essential Functions: % Time Role Description 80% Contractual Obligations 1. Creates a welcoming, youth-friendly, client-centered and inclusive environment in the central lobby, responsive to the needs of vulnerable youth and supportive of the agency mission. a. Utilize video monitors, manage door buzzers to ensure a smooth flow of youth throughout the central lobby, and effectively communicate youth issues to Admin on Call (AOC), Counselor On-Call (COC) and School Safety Agents (SSAs). b. Answer general youth member questions about programming and schedules. c. Support programmatic adherence to safety policies and procedures and assist with the management of security of the site d. Navigate youth through program space to assist young people with goals and program plans and coordination between programs/services. e. Assist program staff in ensuring behavioral plans are monitored and enforced. 2. Manage the programmatic aspects of the lobby as a "Front Desk - Welcome Center" for clients: a. Provide triage and appointment coordination of services for youth seeking services and supports. b. Assist in identifying presenting needs of youth including case management, pantry services, mental health counseling, legal support, health concerns, HIV testing, etc. c. Ensure accurate and robust communication of agency guidelines, staff and program schedule changes, closings, special event information, and community resources to all program participants, d. Prepare materials for daily circle meetings and manage on-call, intake, pantry & appointment boards e. Act as a liaison to other program staff and on-call counselors for youth with appointments. 3. Assist Directors with providing support to program and administrative volunteers and guest facilitators. 4. Manage all aspects of the Front Desk Administrative Reception duties a. Maintain order, structure and cleanliness of the front desk area space b. Answer phones and greet clients and visitors to the Harvey Milk High School and Hetrick-Martin Institute; direct callers and guests to the appropriate staff person as needed. c. Open and distribute mail, UPS & FedEx deliveries; meter and send all outgoing mail. d. Order administrative supplies for general programs space. 10% Programmatic Direct Service Work closely with other HMI departments and staff to support ongoing programs and services. a. Outreach and engage youth during Program Common Hours (3:30pm - 7:30pm). b. Perform general staff duties, such as Café duty, metro card distribution, general event setup/breakdown, etc. c. Participate and assist with general HMI agency-wide events. 10% Administrative Duties Track youth member enrollment/activities, and prepare reports and paperwork requested as needed by agency. Assist with tracking daily client attendance and data collection efforts. b. Maintain client level data, including follow-up notes and referral logs. c. Document, code and enter data for program analysis. d. Submit all necessary documentation to Data Coordinator(s). As needed Other duties as assigned by supervisor. Knowledge, Skills and Abilities Required: Experience as a Receptionist in a fast-paced, high-energy adolescent-serving environment Knowledge of lesbian, gay, bisexual and transgender youth issues as well as multicultural competence. Strong interpersonal and communication skills, including conflict mediation and public speaking. Experience working with diverse communities of adolescents; committed to delivering services that are culturally competent. Detail-oriented, professional and attention to detail. Multi-task oriented. Flexibility regarding hours and work schedule. Excellent Time Management/Customer Service skills. Ability to exercise independent judgment when appropriate; strong decision-making skills. Language Skills: Bi-lingual (Spanish-English) skills preferred. Computer Skills: Intermediate-level proficiency in Salesforce, Microsoft Word, Excel and Outlook. Knowledge, Skills and Abilities Preferred: Language Skills: Bi-lingual (Spanish-English) skills preferred. Working Conditions: Work primarily in 2 Astor Place, NYC, Work schedule: Onsite Monday - Friday, 12:00 pm to 8:00 p.m.; flexibility required at times to support agency needs. Be available for Saturday & Sunday work schedules during the June Pride Month annually
    $40k-50k yearly est. 60d+ ago

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Hetrick-Martin Institute may also be known as or be related to Hetrick-Martin Institute, Hetrick-Martin Institute Inc and Hetrick-martin Institute.