Service Delivery Manager
Hexaware Technologies job in Chicago, IL
The Account Service Delivery Manager is responsible for managing and delivering high-quality services to clients while ensuring alignment with business objectives. This role involves overseeing end-to-end service delivery, maintaining strong client relationships, driving operational excellence, and ensuring customer satisfaction.
Key Responsibilities:
Client Relationship Management:
Act as the primary point of contact for clients, ensuring their needs are met and expectations are exceeded.
Build and maintain strong, long-term relationships with stakeholders.
Regularly engage with clients to understand their evolving requirements and provide tailored solutions.
Service Delivery Management:
Oversee the end-to-end delivery of services, ensuring adherence to SLAs and KPIs.
Monitor and improve service quality, ensuring operational efficiency and excellence.
Proactively identify and address potential risks or issues in service delivery.
Team Leadership:
Lead and mentor the delivery team, fostering a culture of collaboration and performance excellence.
Ensure the team is equipped with the necessary skills and resources to meet client requirements.
Conduct regular performance reviews and provide constructive feedback.
Operational Excellence:
Develop and implement strategies to optimize service delivery processes.
Drive continuous improvement initiatives to enhance efficiency and effectiveness.
Ensure compliance with organizational policies, standards, and regulatory requirements.
Financial Management:
Manage budgets, ensuring cost-effective delivery of services.
Monitor financial performance and profitability of accounts.
Identify opportunities for upselling or cross-selling additional services to clients.
Reporting and Communication:
Prepare and present regular reports on service performance, client satisfaction, and operational metrics.
Communicate effectively with internal and external stakeholders.
Key Skills and Competencies:
Strong client relationship management and communication skills.
Proven ability to manage and deliver services in a fast-paced environment.
Excellent problem-solving and decision-making abilities.
Strong leadership and team management skills.
Knowledge of service delivery frameworks (e.g., ITIL, Agile).
Financial acumen and ability to manage budgets.
Analytical mindset with attention to detail.
Qualifications and Experience:
Bachelor's degree in business administration, IT or a related field (master's degree preferred).
10+ years of experience in service delivery, account management, or a similar role.
Experience in managing large-scale accounts or projects.
Familiarity with industry-specific tools and technologies.
Audio Visual Specialist
Hexaware Technologies job in Chicago, IL
The Unified Communications (UC) Audio Video (AV) Specialist is responsible for maintaining and supporting AV technology in shared spaces, conference rooms, and offices. The role focuses on delivering exceptional meeting services with a white-glove approach, including troubleshooting video endpoints, projectors, connection cables, phones, and third-party conferencing solutions. The specialist will maintain accurate inventory records, update room signage and user instructions, and provide user training and support. Strong customer service skills and a focus on simplifying the meeting experience are essential.
Key Responsibilities
Understand AV systems integration with network components (wired and wireless) and collaboration platforms such as Microsoft Teams, Zoom, and Webex.
Conduct regular room checks to ensure all AV equipment is fully operational.
Troubleshoot audio and video conferencing systems including Crestron, Polycom, Mersive Solstice, projectors, screens, touch panels, and cables.
Deliver excellent customer service, maintaining professionalism and calmness in all interactions.
Possess deep knowledge of Microsoft Teams meetings, including settings, configurations, and troubleshooting.
Develop and provide clear end-user documentation and instructions for equipment use in shared spaces.
Identify defective or failed equipment and escalate issues to advanced AV support as needed.
Maintain and update in-room instructions and service desk documentation.
Qualifications
1-4 years of experience in AV support with a focus on white-glove service and basic troubleshooting of conference room equipment.
Experience supporting and documenting third-party conferencing solutions such as Microsoft Teams and Cisco.
Strong presentation and customer service skills with the ability to remain composed and helpful under pressure.
Commitment to following established standards, policies, and procedures.
Eagerness to learn new skills and technologies.
Excellent oral and written communication skills.
Strong organizational skills and attention to detail.
Good interpersonal skills to effectively collaborate with users and team members.
Program Manager
Chicago, IL job
About the Role
We are seeking an experienced Senior Program Manager to lead a complex SAP S/4HANA Financials Greenfield implementation. The program will be delivered using a hybrid agile approach grounded in SAP Activate. You will own end‑to‑end delivery-governance, planning and stakeholder alignment-while navigating tense client-system integrator dynamics with calm, credibility, and results.
Location : Chicago, IL / New York, NY / Atlanta, GA
Responsibilities
Own program governance & delivery across the Activate phases (Discover (phase is complete), Prepare (phase is complete), Explore (Kicks off on December 8th), Realize, Deploy, Run) with lean stage gates, ensuring scope integrity, value realization, and controlled risk burn‑down.
Lead hybrid agile execution (sprint‑based backlog, cadence, demos) while preserving enterprise controls (RAID, decision logs, release management) consistent with our FS methodology.
Drive Finance workstreams (Record‑to‑Report, Accounts Payable/Receivable, Asset Accounting, Controlling/Profitability, Indirect Procurement, Reporting and Analytics) including fit‑to‑standard, configuration oversight, and cross‑functional design integration.
Orchestrate integrations across SAP/non‑SAP applications, middleware, data, and reporting-coordinating with multiple SIs and vendors; resolve cross‑team blockers decisively.
Testing leadership: own E2E test strategy (SIT, UAT, regression, performance); codify entry/exit criteria and defect triage.
Stakeholder management: build trust with senior business, finance controllers, and technology leaders; provide transparent executive reporting (status, risk, financials, Steering Committee updates).
Change & adoption: partner with OCM to drive communications, training, and adoption metrics; safeguard business continuity.
Financial stewardship: manage budgets, forecasts, and commercial obligations; ensure delivery against milestones and contractual KPIs.
Quality & compliance: enforce traceability, controls, and audit readiness; align with Financial Services risk/compliance needs (SOX, data privacy).
Qualifications
12+ years of program/project leadership; 5+ years leading large multi‑workstream ERP programs.
2+ end‑to‑end SAP S/4HANA Financials Greenfield programs (from Discover through Run), including cutover/go‑live ownership.
Demonstrated expertise with SAP Activate (methodology, accelerators, fit‑to‑standard workshops, backlog management).
Proven success delivering through a hybrid agile model-balancing sprints with stage gates and enterprise governance (RAID, Q‑gates, release mgmt.).
Exceptional communication and diplomacy-able to de‑escalate and problem‑solve in high‑tension client/system‑integration relationships.
Strong integration leadership across SAP FI/CO and adjacent domains (MM Procurement and OpenText VIM, Treasury, tax, reporting/analytics and Snowflake).
USA‑based, with ability to be on‑site in the Denver metro as needed. (Keep location confidential and do not post location externally)
Bachelor's degree (Business, Finance, Engineering, or related).
Required Skills
Experience in Financial Services (banking, insurance, asset management) and related controls/regulatory environments.
Certifications: SAP Activate, PMP/PgMP, SAFe/Scrum/Agile leadership.
Exposure to RISE with SAP, SAP Cloud ALM / Solution Manager, and cloud infrastructure coordination.
Vendor/SI orchestration experience in programs with complex contractual frameworks.
Preferred Skills
On‑time, in‑budget delivery of scope per signed releases.
Positive stakeholder sentiment, sustained sprint velocity, and stable release quality (defect escape rate below target).
Successful E2E integration test pass rate and first‑month hypercare stability (incident MTTR and SLA attainment).
Business adoption targets achieved (role‑based training completion, process adherence, and finance close performance).
Pay range and compensation package
The base salary range for the tagged location is $170,000 to 200,000 /yearly. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Equal Opportunity Statement
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant ***************************************************************************
Senior Dotnet Developer
Hexaware Technologies job in Chicago, IL
Required Skills & Experience
Strong and practical expertise in .NET development.
Solid experience with Microsoft Azure and AI Foundry/AI-related solutions.
Strong Python programming skills.
Proficiency with low-code/no-code platforms, especially Retool.
Ability to quickly prototype, iterate, and convert ideas into workable models.
Strong debugging skills with a proactive attitude toward fixing code and optimizing performance.
Personal Attributes
Must be a “vibe coder”-creative, curious, and passionate about building cool things.
A true self-starter who can work independently with minimal supervision.
A go-getter who thrives in fast-paced environments.
High energy, enthusiasm, and a strong sense of ownership in getting work done.
Customer Service Remote Role
Remote or Cincinnati, OH job
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at ****************** People matter, results count
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant -http\://*******************************************************************
Email resume to ***************************
Profile: Customer Service Remote
Salary\: $11.10/hr
Interview Process\: 1 Telephonic / Video Interview.
Duration \: 18 months position ( with benefits) with a 40hrs / week schedule ideally from Mon- Fri.
Email resume to ***************************
Roles & Responsibilities:
•Receive inbound phone calls from our prescribers and members
•Utilizing multiple software systems to create Prescription cases and determine coverage, determination and appeals process
•Good written and verbal communication skills
•The ability to display soft skills while moving the call forward
•Meeting or exceeding government mandated timelines
•Complying with turnaround time, productivity, and quality standards
•Conveying resolution to beneficiary or provider via direct communication and professional correspondence
•Acquiring and maintaining basic knowledge of relevant and changing Clients guidance
•Research, troubleshoot and resolve client application discrepancies using computer system
•Meet daily tasks through various forms and mediums of communication - written, verbal and/or by phone
Requirements
•Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
•Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min
•Highspeed and reliable Internet connection
•Quiet and focused work environment
Required Qualifications\:
•Ability to effectively communicate with members and prescribers while managing multiple software systems
•Accountable and results driven
•Critical thinker/problem solver
•Receptive to constructive feedback and flexible in adapting to change
•Ability to effectively plan, prioritize, and organize time and workload
•Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment
•Proficient in navigation of multiple computer applications
•Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors
•Able to multi task efficiently in order to complete each call within the AHT targets designated by the Client
•Ability to type more than 30 WPM
Preferred Qualifications\:
•At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service
•Six months of PBM/pharmaceutical related work strongly desired
•1+ years of call center experience
•1+ years of healthcare background
•Team player with excellent communication skills both verbal and written
•Exposure to business domain is an added advantage
•Organizational skills including the ability to multi-task, set priorities, and follow up promptly
•Ability to work a flexible work schedule
Education:
•High School Diploma, GED or equivalent required
•Bachelor's degree in related field or equivalent work experience preferred
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
Email resume to ***************************
Auto-ApplyECS ITIL Process Lead
Remote Hexaware Technologies job
Role
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Availability
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-
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operations relating to Availability & Capacity Management processes Maintain in-depth understanding of overall IT environment of customer as well as services provided by respective internal/external service providers with good command over various technology areas from functionality perspective Develop, maintain, review and distribute the Capacity plan in accordance with the Capacity requirement projections, Policies and Procedures Identify and implement process improvements and integration enhancements Convert current usage trends and forecast usage into capacity requirements Consolidate inputs/reports from different technical teams to develop end-end Service Capacity & Availability reports Monitor and manage compliance to the Capacity targets and inform technical teams of any material non-compliance with the Capacity Management targets Receive notification of new/amended availability requirements and initiate impact assessment
Auto-ApplyDigital Marketing & Content Platform Consultant
Remote Hexaware Technologies job
" DEPT TSR : Digital Marketing & Content Platform Consultant (G6) Role : CMS Content Developer Job Description: CMS Content Developer Aka Content Producer About the Role We are looking for a detail-oriented, self-directed Content Developer who can work within an existing CMS to create, clean up, and manage content pages.
You'll be working inside a templated CMS, configuring, editing, and troubleshooting a mix of templates.
This role requires someone comfortable wrangling inconsistently structured content (often with embedded HTML) and turning it into clean, coherent, well-structured pages within the CMS.
Responsibilities ● Build, edit, and maintain CMS content pages using existing site templates.
● Interpret and reorganize existing CMS content to fit new CMS templates to match visual designs.
● Clean up inline HTML when necessary for formatting or compatibility with templates and visual designs.
● Configure CMS templates by hand to match visual designs.
● Troubleshoot content layout issues within the CMS authoring interface.
● Work independently with minimal day-to-day oversight while maintaining high quality and accuracy.
Required Skills & Experience ● Working knowledge of HTML and CSS.
● Experience creating content in Content Management Systems (Drupal is a plus).
● Proven ability to clean up, reorganize, and normalize messy or inconsistently formatted content.
● Ability to learn and navigate unfamiliar, sometimes unintuitive CMS templates.
● Strong attention to detail-especially with layout, formatting, and content structure.
● Excellent communication and client-facing collaboration skills.
● Highly self-directed, organized, and capable of working independently.
"
Auto-ApplyJava Full Stack Engineer - Professional
Remote Hexaware Technologies job
Senior Full Stack Engineer with expertise in Java, Spring Batch Senior Full Stack Engineer with expertise in Java, Spring Batch, Spring, Spring Batch, and Hibernate. • Proficient in Angular 17+, JavaScript/TypeScript. • Experienced with AWS services including ECS, Lambda, AWS Batch, S3, SQS/SNS, EC2, Oracle RDS, and Aurora Postgres.
• Strong skills in DB/SQL, capable of writing complex queries.
• Adept at unit testing and test automation.
• Skilled in implementing integration solutions with Microservices and RESTful APIs.
• Experienced in working on large, complex systems handling large data volumes.
• Independent contributor with the ability to navigate and understand complex existing code.
• Experienced in batch processing and handling high data volumes with a focus on performance optimization.
• Experienced with build tools such as Maven and Gradle.
CI/CD processes using Jenkins and GitLab/Terraform
Auto-ApplyAssociate Scrum Master
Remote Hexaware Technologies job
Experience Required: 6-10 years of UX or related experience is preferred.
Key Responsibilities:
Organizes sprint planning sessions, breaks down tasks, tracks progress, and ensures each sprint delivers tangible results critical for MVP 1 & MVP releases.
Identifies and addresses obstacles, ensuring the team remains focused and avoids delays.
Ensures the team adheres to agile principles, manages work efficiently, and meets deadlines effectively.
This role is crucial in driving the success of sprints and ensuring the timely delivery of results aligned with project goals.
Auto-ApplyUnified Communication AV Specialist
Remote Hexaware Technologies job
What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles.
At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.
What would you do?
Position: Unified Communication AV Specialist
Location: Chicago, IL(Onsite)
Position Overview
The Unified Communications (UC) Audio Video (AV) Specialist is responsible for maintaining and supporting AV technology in shared spaces, conference rooms, and offices. The role focuses on delivering exceptional meeting services with a white-glove approach, including troubleshooting video endpoints, projectors, connection cables, phones, and third-party conferencing solutions. The specialist will maintain accurate inventory records, update room signage and user instructions, and provide user training and support. Strong customer service skills and a focus on simplifying the meeting experience are essential.
Key Responsibilities
• Understand AV systems integration with network components (wired and wireless) and collaboration platforms such as Microsoft Teams, Zoom, and Webex.
• Conduct regular room checks to ensure all AV equipment is fully operational.
• Troubleshoot audio and video conferencing systems including Crestron, Polycom, Mersive Solstice, projectors, screens, touch panels, and cables.
• Deliver excellent customer service, maintaining professionalism and calmness in all interactions.
• Possess deep knowledge of Microsoft Teams meetings, including settings, configurations, and troubleshooting.
• Develop and provide clear end-user documentation and instructions for equipment use in shared spaces.
• Identify defective or failed equipment and escalate issues to advanced AV support as needed.
• Maintain and update in-room instructions and service desk documentation.
Qualifications
• 1-4 years of experience in AV support with a focus on white-glove service and basic troubleshooting of conference room equipment.
• Experience supporting and documenting third-party conferencing solutions such as Microsoft Teams and Cisco.
• Strong presentation and customer service skills with the ability to remain composed and helpful under pressure.
• Commitment to following established standards, policies, and procedures.
• Eagerness to learn new skills and technologies.
• Excellent oral and written communication skills.
• Strong organizational skills and attention to detail.
• Good interpersonal skills to effectively collaborate with users and team members.
Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
Find out more at Hexaware.com.
Auto-ApplyIncident Response Subject Matter Expert (Work Remotely)
Remote or Texas job
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant - http\://*******************************************************************
About Capgemini A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion (about $14.4 billion USD at 2017 average rate). Visit us at ****************** People matter, results count.
***This position is 100% remote ***
This position is part of Capgemini's Delivery/Professional Services Group.
Responsibilities:
Perform reactive incident response functions including but not limited to\: host-based analysis functions through investigating Windows, Linux, and Mac OS X systems to identify Indicators of Compromise (IOCs).
Examine firewall, web, database, and other log sources to identify evidence of malicious activity.
Investigate data breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, etc.
Manage incident response engagements to scope work, guide clients through forensic investigations, contain security incidents, and provide guidance on longer term remediation recommendations.
Mentorship of team members in incident response and forensics best practices.
Requirements
10+ years of experience in professional services consultancy, commercial cyber security, information security or related industries.
Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cyber Security
8+ years of experience in an analytical role of either network forensics analyst, threat analyst, incident response or security engineer/consultant
Proficient with host-based forensics and data breach response
Experience with EnCase, FTK, X-Ways, SIFT, Splunk, Redline, Volatility, WireShark, TCPDump, and open source forensic tools
One or more of the following technical certifications\: GIAC Certified Incident Handler (GCIH), GIAC Certified Forensic Analyst (GCFA), GIAC Reverse Engineering Malware (GREM), EnCE or equivalent certifications in these areas
Demonstrated ability to make decisions on remediation and countermeasures for challenging information security threats
Ability to synthesize data from multiple sources and present concise, relevant information to a non-technical audience
Experience with advanced computer exploitation methodologies
Incident response consulting experience preferred
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployments.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Auto-ApplyCustomer Development, Integrated Operations Director (Remote)
Remote or York, NY job
As an integral part of Capgemini's Integrated Operations practice, you will be part of a team that will lead our Clients towards large-scale transformations applying an end to end integrated vision of process integration, automation and technology solutions at the very forefront of innovation to help our clients achieve a frictionless enterprise vision, roadmap and ecosystem for your assigned pillar of expertise or area of responsibility.
You will have the opportunity to shape the future of business operations at large and will take responsibility for fine-tuning and orchestrating technology-enabled transformation projects. We seek experienced, focused and driven individuals who have the ability to design content, present content, influence, lead, design and deploy strategic, global and integrated operating model design, strategy transformation, transition execution and manage run projects and delivery as needed.
Must have executive presence, domain knowledge, ability to design a complex business case, translate the business case and solution to run, and support run operations as needed to deliver on committed value unlocks and said business case. Must have a strong understanding of industry and domain experience relating to your pillar including industry trends, best practices, process, technology and our Capgemini approach and assets. Must be versatile and support all facets of strategic consulting from design to deployment for the Integrated operations practice.
Understands leading and innovative technology for pillar such as tools focused around Trade Promotion Planning, Optimization and Management commercial activities, can translate Customer Development (CD) Insights and analytics, develop strategic growth plans, channel development, business plan development and execution, industry leading platforms, automation. Management/Optimization processes to address industry best practices associated with customer types (retail, wholesale, distributor, B2B, etc,.)
Industry domain experience in supply chain and CPG or Retail
You will need to demonstrate the ability to:
Create and communicate a transformation roadmap and vision around how organizations execute and manage go to market activities relating to category and channel performance tracking, customer business plan execution, promotional and in store execution activities
Have the ability to envision and craft a transformation plan and operating model for various clients that integrates customer development and promo execution plans with other supply chain, finance, data and analytics activities that would drive greater business outcomes and remove friction across the enterprise.
Play a key role in the sales and pursuit process to sell the pillar design and vision for integrated operations to prospective clients.
Lead and support projects spanning several practices/disciplines/geographies managing scope, risks, results, delays and profitability.
Ability to analyze existing client data, volumes, technology, operating models, process outcomes and design leading Integrated Operations solutions and pursuit content for prospective and existing clients.
Be an “Influencer” in the further development of your domain/specialism via technical knowledge, capabilities and attitude and domain/industry expertise. Works across functional teams to advise and direct
Understand concepts around Digital/online sales and marketing, understanding of different routes to market\: modern trade, traditional trade, ecom
Experience and exposure to Trade Promotion Management/Optimization processes to address industry best practices associated with customer types (retail, wholesale, distributor, B2B, etc,.)
Must have supply chain experience.
Focus on business results and higher profit margin, while organizing successful delivery
Be a confident, polished and fluent presenter frequently presenting to client management teams, to boards and to large audiences
Lead the development and extension of products and services and know how to communicate and market them
Drive process improvement through technology related tools within the given area of expertise
Strategically focuses people and resources to meet changing market requirements - Be an enabler of change.
Implements effective recruitment strategies to build the organization to meet business objectives
Have knowledge of and actively promote group wide knowledge management tools and learning. Can input to and design learning programs
General Responsibilities / Accountabilities:
As Execute Pillar Support, you will support the Pillar lead on solutioning and designing our transformation and product strategy for the Customer Development (Execute) pillar, and support associated programs. In addition, you will be responsible for managing pillar SMEs, associates, analysts and supporting roles for transformation and related projects. You will create a business platform from which you generate business volume and/or value and develop high-level business relations and high-impact projects.
Role involves Strategic Consulting, Solutions Design, Customer Development experience, Leadership skills. Must have experience in Operating model consulting, ability to generate an End to End vision across Supply chain to Pay Key processes. EG\: Annual planning, S&OP, Promotional planning and management, trade promo management.
Ensure compliance to pillar vision and solutions across the Integrated Operations landscape
Leverage your extensive process/domain knowledge to lead the development and extension of products and services and successfully communicate and market them.
Identify business transformation/business opportunities at a management level and drives proposals to win these
Drive and identify opportunities for the development of team offers, new tools, points of view and methodologies.
Have an excellent understanding of TIO concept and project and change mgt methodologies and can steer profound change and disrupt these frameworks and/ or methodologies
Drive DGEM development within the expert community
Successfully facilitates at board-level workshops involving multiple organizations
Maintain an established industry network
Run projects of significant size, complexity and risk
Drive own and team salability internally and externally with demonstrable experience for delivering sales of 1me+
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at ****************** People matter, results count.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant -http\://*******************************************************************
Auto-ApplyCall Center Rep/ Customer Support -Remote Job
Remote or El Paso, TX job
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at ****************** People matter, results count
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant -http\://*******************************************************************
Role\:: Call Center Rep/Customer Service(Remote)
Location:\: Remote Job / Work from Home
Duration\:: Fixed Term Employment( 18 months)
Rate \:\: $11/hr
Interview Process\:\:01 telephonic interview.
Job Description\:\:
• Should be able to meet daily task handling through various form & medium of communication, written and/or verbal or phone.
• Should be able to meet the quality, productivity targets & defined timelines to ensure Service Level Agreements (SLAs) and ensure there is no penalty due to miss in SLA's.
•S/he should ensure accuracy in the tasks completed.
•Demonstrate analytical capabilities while performing tasks.
•Should adhere to established policies, procedures, and compliance which result in a satisfactory audit rating
Specialized/Practical Knowledge\::
•Should have knowledge on ITES/BPO/KPO/Customer Service /Operations.
•Good proficiency on English language.
•1 to 1.5 years of experience in health care industry preferred.
•Exposure to business domain is an added advantage.
•Excellent grasping powers able to understand the various processes.
•Team player with excellent verbal and written communication skill.
•Should have working knowledge of Microsoft Office skills (excel in particular) and dual monitor handling.
•Willing to work in 24/7 environment and sign a service agreement as per company norms.
•Ability to work in flexible work schedule, including holidays & weekends.
If interested, send your resume to **************************
Auto-ApplyJava Full Stack Engineer - Associate
Remote Hexaware Technologies job
Desired Experiences: Bachelor's degree in computer science, Engineering, or related field. Experience with RESTful Services and Web APIs using back-end technologies using Java, and python. Proficiency in UI frameworks using Angular and Reach JS.
Experience with Redshift, Postgres, and Oracle.
Strong proficiency in HTML, CSS, JavaScript, and TypeScript.
Skilled in use of AWS technologies for building, deploying, and operating applications.
Proficiency with Continuous Integration/Continuous Delivery (Jenkins, GitLab) and experience with build tools such as Gradle, Maven, Nexus, etc.
Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information.
Good to have GitHub copilot knowledge.
Any working knowledge of R is preferred.
:"
Auto-ApplyES Workday Lead
Remote Hexaware Technologies job
Responsibilities
Provide
post-production
support
and
enhancement
services
in
multiple
areas
of
Workday
HCM
and
serve
as
the
subject
matter
expert
to
assist
fellow
team
members
and
clients
Participate
in
advisory,
planning
and
implementation
of
additional
Workday
HCM
modules
by
documenting
requirements, mapping processes, and implementing best-practice configuration Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services Lead sessions with clients and team members to analyze and scope complex business requirements Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability Provide guidance to and collaborate with team members to research and resolve complex client requests Provide Workday best practices and ensure high quality deliverables Communicate effectively with clients to convey project updates, configuration recommendations, and Workday best practices Prioritize client's interest and proactively listen to ensure that work exceeds their expectations Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice Take initiative to perform or delegate other related duties as needs are discovered, including internal projects
Auto-ApplyTEST Business Analyst 1
Chicago, IL job
Business Analysts enable the transformation and performance improvement of an enterprise or its parts, with respect to people, process and technology, by providing relevant capabilities, assets (human and non-human), processes and tools. Business Analysts structure, analyze and visualize an enterprise's current state. They design and visualize the future state. They also design and guide the change process from current to future state. Developing sector knowledge is extremely important for all Business Analysts. Functional analysts can specialize in Business, ERP, Application Management or Custom Software Development (CSD).
Required Skills and Experience:
You are learning and developing the knowledge, technical skills and core consulting behaviors required to succeed in Application Services. You learn an appropriate methodology and acquire knowledge of either a business domain; a Package Based Solution; or a technical tool / programming language. You demonstrate flexibility and versatility in meeting objectives, and should be able to manage your workload and update management on task progress.
• Qualification\: Minimum 2 years experience, Bachelor's Degree.
• As a Business Analyst 1 you should have baseline skills in Business Analysis, Business Knowledge, Software Engineering, Testing, Functional Architecture Design & Project Financials, KPI´s & Reporting.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - https\://*******************************************************************
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at ****************** People matter, results count.
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Auto-ApplyCapgemini Invent - Business Technology - Director - Cloud Architecture
Chicago, IL job
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant\: http\://*******************************************************************
*****************
Who are we?
In today's technologically complex and highly competitive environment, many heritage brands and businesses are struggling to drive sustainable growth and vie with companies born in the digital age. Capgemini Invent designs advanced digital solutions and new business models that enable our clients to drive sustainable growth in today's complex business environment. We do this by combining our capabilities in strategy, technology, data science and creative design expertise with an inventive mindset.
The Opportunity
We are a team of innovative and fun consultants that come from all walks of life and from around the globe. We are looking for a Director of Cloud Architecture join our group with knowledge of the banking, wealth management and capital markets industries to help us advance conversations with CxOs.
For all companies, it is urgent to embrace and scale their journey to the cloud that drives the maximum business elasticity, that is the capability of a company to quickly adapt to market changes & competition moves, to early adopt new technologies to speed-up innovation and leverage opportunities. Far from being an only technical project, the “move-to-cloud” is an enterprise-wide transformation initiative. We are looking for a technologist with significant knowledge of cloud as the financial service industry starts to adapt more rapidly. We believe cloud helps with user experience and operations efficiency along with speed to market and operational resiliency.
Our ambition is to accelerate the digital transformation of clients by implementing new technology platforms to increase innovation capabilities (Artificial Intelligence, Big Data, Internet of Things), industrializing existing solutions (Application Rationalization, Move to Cloud, Self Service), and by setting up cloud native operating models and Agile organizations.
We refuse this future to be limited to « born in the cloud » companies; we are committed to accelerate this journey across all levels of the maturity horizon.
As an illustration, these recent missions have been successfully carried out by our consultants:
Defining and implementing the conditions for the development of connected objects (IOT cloud platform, analysis and prioritization of business needs, definition of product roadmap) for a major player in the industry
Defining and supporting the digital transformation of an international service group, creating a digital factory to accelerate innovative projects (Artificial Intelligence, Big Data, Internet of Things) based on native cloud technology platforms, enabling agile delivery and based on DevOps principles
Supporting the move to cloud of large international groups by defining the migration strategy and implementation of a new native cloud operating model for infrastructure and operations teams
Multi-cloud, edge, containers, serverless, the opportunities are immense. We are convinced there is an urgent need to help companies accelerate and go further in the adoption of public or hybrid cloud platforms, native cloud architectures and corresponding operating models. Organizations that have already begun the journey to the cloud also need to optimize their architectures, delivery processes and consumption of cloud services.
If you want to leverage your experience around defining cloud strategies, developing business cases and operating models, implementing a FinOps approach, structuring and piloting migration and transformation programs, setting up business models and cloud-ready delivery processes (based on DevOps/DevSecOps), Capgemini Invent is the place for you.
Our Ideal Candidate
You have experience in one of these areas:
tech lead, SRE or cloud operations experience native infra (K8's)
consultant cloud native apps, cloud data platform or cloud native infrastructure
cloud advisory (overall vision of transformation\: techno, business, people and organization)
You will have a key role in the sales and management of the projects (new business development, strategy, planning, budget; risk and customer satisfaction). You will be responsible for a team that you will need to supervise and develop professionally. You will carry out your missions in the business and IT departments of our clients.
#DigitalFactory #MultiCloud #Edge #FinOps #Techlead #SRE #DevSecOps #GitOps #containers #kubernetes #Agile #FinTech #WealthTech
You have 10 - 20 years of experience in consulting firms or the financial services industry focusing on organizational design, technology, strategy, and transformation.
You love to understand client's business challenges and help to design innovative solutions for them that will help them to leapfrog their competitors.
You are a master at strategy and next-generation technology thinking, analytical skills, ability to present stories around technology journeys and transformations in a very enticing way, with the speed of execution, with a sense of freedom.
You have skills in workshop facilitation and design thinking with the understanding of the importance that human center design has in technology implementations today.
You have the ability and interest to foster very close relationships with clients on both the technology and the business side.
You are enthusiastic with an entrepreneurial spirit and capable to engage with C-level executives to define and execute enterprise-wide transformation programs.
You have a strong intellectual curiosity, a great ability to adapt, you are open to the ecosystem of startups and curious about innovative approaches.
You want to integrate a motivating professional environment that will fully value your results, analytical skills, and team leadership.
Additional requirements:
Understanding of cloud related regulations and security requirements for the financial services industry
Experience on creating and executing organizational change management strategies as part of a larger transformation
Experience selling, delivering and adapting global offerings to local environment and market expectations
Strong collaborative skills (with internal stakeholders and partners)
Interest in growing and mentoring junior talent
Excellent written and spoken communication with strong command of the English language
Experience
Other Insights
Joining the Capgemini Invent family means joining a team that places innovation and new technologies at the heart of digital transformation to help our clients deliver better business outcomes quickly and successfully with an agile, iterative methodology.
Capgemini Invent positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.
#GetTheFutureYouWant
Auto-ApplyTechnical Architect (BIBA)
Remote Hexaware Technologies job
Responsibilities • Should have skills in SQL, advance SQL skills. Should have skills in developing DB procedural structure. Prefer Snowflake or Teradata or any one DB. • Proficient in cloud DB desirable: Snowflake • Experience in Business Objects and PowerBI • Experience with Azure Cloud • Python data engineering skills.
Knowledge on structured and semi structured data knowledge; Knowledge on ETL tools • Good to have Experience in at least one ETL tool, eg.
SAP BODS, ADF, etc.
• Expertise in Azure cloud architecture and hands-on experience with various azure services (data lake, event hub, key vaults, stream analytics) • Experience building and optimizing data sets.
• Strong analytic skills related to working with unstructured datasets.
• Knowledge of modern DevOps practices (Azure DevOps) • Communication and Leadership skills • Ability to interface with client stake holders.
• Minimum of10 years of related work experience.
• Bachelor's degree in a related field or equivalent experience.
Auto-ApplyProduct Manager.
Remote Hexaware Technologies job
We are seeking a strategic and detail-oriented Product Owner to lead the development and enhancement of our products. The ideal candidate will act as the bridge between business stakeholders and the development team, ensuring that product features align with customer needs and business goals.
Key Responsibilities:
Define and communicate the product vision and roadmap in alignment with business objectives.
Own and manage the product backlog, ensuring it is prioritized based on business value and customer impact.
Collaborate with cross-functional teams including engineering, design, marketing, and sales.
Translate business requirements into detailed user stories and acceptance criteria.
Lead sprint planning, reviews, and retrospectives with Agile teams.
Make data-driven decisions using customer feedback, analytics, and market research.
Ensure timely delivery of high-quality product features.
Act as the primary point of contact for product-related queries and decisions.
Monitor product performance and iterate based on KPIs and user feedback.
Qualifications:
Bachelor's degree in Business, Computer Science, or related field (MBA preferred).
At least minimum of 3+ years of experience as a Product Owner or in a similar role.
Strong understanding of Agile/Scrum methodologies.
Excellent communication, presentation, and stakeholder management skills.
Experience with product management tools (e.g., Jira, Confluence, Trello).
Analytical mindset with a passion for solving customer problems.
Preferred Skills:
Experience in Financial Domain/Collateral Management
Familiarity with UX/UI principles.
Certification in Product Ownership (e.g., CSPO, PSPO) is a plus.
Auto-ApplyService Management Consultant - ServiceNow Business Analyst
Illinois job
The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions.
Key Responsibilities :
Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements .
Translate complex technical specifications into business logic and vice versa.
Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements.
Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks.
Document enhancement requests and technical specifications.
Maintain clear communication with stakeholders regarding status updates and feasibility assessments.
Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives.
Support UAT sessions and training for various client personas.
Agile & Delivery Support Write user stories to be configured by technical developers.
Work within Agile frameworks to support sprint planning and execution.
Proactively identify risks, issues, and blockers and communicate through appropriate channels.
Ensure deliverables are complete, consistent, and aligned with customer expectations.
Required Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field.
3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments.
ITIL Foundation Certification (v4). Strong oral and written communication skills.
Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.
Preferred Qualifications:
Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC).
Familiarity with Common Services Data Model and Strategic Portfolio Management.
Ability to work independently and manage multiple priorities.
Key Competencies
Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
* Flexible work
* Healthcare including dental, vision, mental health, and well-being programs
* Financial well-being programs such as 401(k) and Employee Share Ownership Plan
* Paid time off and paid holidays
* Paid parental leave
* Family building benefits like adoption assistance, surrogacy, and cryopreservation
* Social well-being benefits like subsidized back-up child/elder care and tutoring
* Mentoring, coaching and learning programs
* Employee Resource Groups
* Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | *****************
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $59,976 - $130,000. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.