Hexaware Technologies jobs in Reston, VA

Service Delivery Manager is the interface between the offshore team and Client leadership. Responsible for managing the team of testers and leads, provides oversight on test practices, and suggests methods to optimize the organization's process Responsibilities - Serve as the main point of contact for the Program Manager - Host a weekly 1:1 meeting with the Client Program Manager - Serve as the first escalation point of contact for program execution - Report and mitigate blockages, delays and complications - Communicate plan/updates/status to Client stakeholders - Perform postmortem failure analysis and build a process of improvement - Demonstrate ability for independent problem solving and self-learning Qualifications - 20+ years of overall experience with 10+ years in Leading Testing projects - Experience with a track record of managing large programs involving globally distributed team - High knowledge of all QA methodologies and standards - Excellent numerical skills and understanding of data analysis/statistical methods - Excellent people management skills while managing large globally distributed teams - Possess qualities like great attention to detail and ability to define, experience in tracking KPIs and SLAs - Excellent report the same back to client - Have excellent organizational and leadership abilities in addition to experience of interfacing with third party vendors - Ability to work in a fast-paced environment involving multiple stakeholders based in different locations

Imagine being at the heart of cloud infrastructure strategy, where your analytical insights and collaborative approach directly shape the future of global technology infrastructure. The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS. Key job responsibilities • Plan data center capacity for the 0-24-month horizon. • Plan for rack retirements and migrations based on infra needs. • Plan for network requirements per site for order plan and network reserve. • Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values. • Intercept builds for emerging customer requirements and communicate changes per established process. • Resolve racks on hold blockers to meet the org goals. • Resolve blocked order blockers to meet the org goals. • Resolve position usability defects to meet the org goals. • Initiate and manage projects to meet power usage targets. • Perform customer impact analysis as needed. • Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings. • Deep dive and communicate supply changes (WoW, MoM). • Perform position inventory and build updates as needed. • Work with brick planners and network TPMs on resolving position constraints. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. #DCPD_Delivery BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $205,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is looking for a dynamic Commissioning Engineer. It is the responsibility of all Amazonians to have alignment with our leadership principles and demonstrate these at the highest level. The responsibilities of the ACx Commissioning Engineer (CxE) include, but are not limited to, oversight and coordination of multi-discipline division of work related to design review and commissioning of Amazon critical infrastructure for new construction and special projects. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems including medium and low voltage power systems, Generators, UPS, HVAC, Chilled Water, BMS, and EPMS systems. They shall provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the CxE will be required to develop and review electrical and mechanical component and integrated systems testing along with other commissioning documents to ensure they are compliant with the basis of design, specification, industry standards and sequence of operations. It is the CxE responsibility to ensure that all commissioning procedures follow the appropriate safety practices and policies. CxE is responsible for auditing commissioning activities continuously to ensure compliance with environmental, quality, and safety requirements. The CxE proactively communicates with the ACx Regional Manager and the ACx team to ensure that the applicable test documents are created and executed in accordance with all commissioning requirements. This individual will be responsible for comprehensive weekly reporting of status of all ongoing projects, lessons learned, and program improvements to continually improve the quality of our program. This position will include coverage of multiple inflight projects and tight schedules. Key job responsibilities Physical Requirements • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl • Lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Carry objects weighing up to 49 pounds for short distances • Work shifts longer than eight hours in duration with potential for night and weekends • Perform physical tasks throughout the day without becoming overly tired • Ability to manipulate small wires and objects easily • Work in a noisy environment • Work in environments that are colder or hotter than a normal office environment Additional Job Requirements • Ability to relocate to Northern Virginia / Greater DC area • Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 20%. • Required to provide personal transportation for meetings and job visits away from the office; reimbursed. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER BASIC QUALIFICATIONS• 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems • Bachelor's degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience • High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others • Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design • Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements PREFERRED QUALIFICATIONS• Advanced knowledge Microsoft Office Suite - Word, Excel, Outlook required; advanced knowledge of SharePoint (or similar) preferred • Strong communication skills, detail oriented, highly organized, and able to work in high stress environments to maintain calm and respectful interaction with multiple teams • Advance knowledge of mechanical, electrical, and controls systems for critical infrastructures • Ability to read and edit construction documents (design drawings, control diagrams, specifications, etc.) • Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submittals Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments. You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules. The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management. Key job responsibilities - Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments. - Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes. - Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies - Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities. - Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. #DCPD_Delivery BASIC QUALIFICATIONS- 5+ years of technical program or project management experience - Bachelor's degree in an engineering or scientific discipline, or equivalent experience - Multidisciplinary concept/preliminary design experience - Background in civil engineering, architecture, environmental sciences, or similar technical disciplines PREFERRED QUALIFICATIONS- Experience leading technical workstreams for infrastructure projects - Licensed professional engineer/Architect with accredited institute, or equivalent technical certification - Master's degree in an engineering or scientific discipline, or equivalent experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

MANTECH seeks a motivated, career and customer-oriented Senior GEOINT Analyst to join our team in Springfield, VA Job duties include, but are not limited to: Conduct GEOINT analysis on national security issues using imagery, geospatial data, and multi-INT sources to identify trends, events, and relationships. Integrate and coordinate intelligence across agencies, mission partners, and regional/functional offices to support policy makers, the IC, DoD, NGA, ASG, and allied organizations. Research and apply structured observation management (SOM) and activity-based intelligence (ABI) techniques to enhance mission-specific analysis. Produce accurate, timely, and relevant GEOINT products, including reports, database remarks, baseline descriptions, graphics, maps, infographics, and briefings. Extract, acquire, and manage geospatial information (e.g., shapefiles, geo-databases) for visualization, modeling, and intelligence analysis. Communicate findings effectively in written, visual, and oral formats tailored to mission requirements. Prioritize and manage multiple tasks in dynamic environments while ensuring high analytical accuracy and relevance. Minimum Requirements: HS Diploma and 10+ years of GEOINT experience OR Associate's degree and 8+ years of experience OR Bachelor's degree and 6+ years of experience OR Master's degree + 6 years of experience Experience with commercial and NTM imagery sources, search missions with softcopy tools, IEC exploitation workstations, and military infrastructure/order of battle analysis. Experience conducting historical imagery research. Experience and proficiency with MS Word, PowerPoint, database entry, and graphic design principles. Desired Qualifications Regional expertise to AOR, expertise in photogrammetry, remote sensing, or image processing. Strong knowledge of the intelligence collection process to include NGA's relationships with other IC Agencies. MS Word, PowerPoint, database entry and graphic design principles skills. Security Clearance Requirements: Active TS/SCI with the ability to obtain & maintain a Poly Physical Requirements: Must be able to remain in a stationary position 50%. Must be able to communicate, converse, and exchange information with peers and senior personnel. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

MANTECH seeks a motivated, career and customer-oriented Counterintelligence Cyber Threat Technical Lead to join our team in Springfield, VA. Responsibilities include but are not limited to: Generate timely and actionable intelligence reports on technical counterintelligence (CI) and cyber threats . This includes producing 36 weekly status reports, 8 monthly threat reports, and 3 quarterly threat reports, incorporating threat data from Technical CI team, network security personnel, and fused all-source intelligence, including imagery, to inform security decisions. Contribute to the annual CI Cyber Branch Threat Assessment by providing comprehensive input derived from weekly, monthly, and quarterly reports, Intelligence Information Reports (IIRs), and raw and finished IC intelligence, presenting analytic judgments, identifying intelligence gaps, and outlining overall technical threats. Produce a minimum of nine high-quality Intelligence Information Reports (IIRs) annually based on data from the Technical CI team, cybersecurity personnel, or partner agencies. This involves coordinating with stakeholders for accuracy, cross-referencing information with IC reporting, clearly conveying threats, responding to IC priority collection requirements, and ensuring timeliness. Conduct inquiries into anomalous activity utilizing automated investigative tools such as M3, Palantir, TAC, ARCSIGHT, RSA Security Analytics, CCD, QLIX, TIDE, or Criss Cross. Provide expert Technical CI advice and support for inquiries, operations, and issues, acting as a liaison between the CI Office, Insider Threat, Cyber Security Operations Center (CSOC), and IC/DoD partners to ensure effective execution of the CI Cyber Mission. Minimum Qualifications: 7+ years Threat Analysis experience, of which at least 5+ of those years include Technical Threat Analysis experience or cyber investigations. Possess or obtain certification to comply with DoD 8570.01-M Information Assurance (IA) requirements within one calendar year of assignment. Shall possess or obtain and maintain IA II certification. Desired Qualifications: Credentialed graduate of an accredited federal or DoD CI training academy. Bachelor's degree in a Science, Technology, Engineering or Mathematics discipline. Possess post-graduate degree in Science, Technology, Engineering, or Mathematics disciplines. Possess knowledge and understanding of foreign adversaries' security and intelligence services, terrorist organizations, and threats posed to US Gov. Clearance Requirements: Must have a TS/SCI with the ability to pass a Poly Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

MANTECH seeks a motivated, career and customer-oriented Counterintelligence Cyber Threat Technical Analyst to join our team in Springfield, VA or St. Louis, MO. Responsibilities include but are not limited to: Ensure Reporting Excellence & Process Adherence: Guarantee the completion of accurate and timely reports, ensuring all processes and activities align with established timeframes and standard operating procedures. Provide Comprehensive CI Cyber Support: Offer written and technical analysis to support teammates in completing forensic reports, CI Cyber inquiries, and all recurring monthly, quarterly, and annual CI Cyber Threat reports, contributing to a deeper understanding of specific threats. Conduct Threat Detection and Analysis: Detect anomalous network activity through data analysis, evaluate intrusion detection systems, incident tickets, event and log analysis, and security change tracking. Perform thorough threat analysis, generate forecasts and alerts, and recommend effective countermeasures. Investigate Malicious Code and Mitigate Risks: Investigate instances of malicious code to determine attack vectors, payloads, origins, and the extent of damage or data exfiltration. Identify risks to computer systems and propose corrective actions or software recommendations to mitigate malware intrusions. Develop Requirements and Document Best Practices: Identify, analyze, define, and coordinate user, customer, and stakeholder needs, translating them into technical requirements. Document best practices, lessons learned, processes, and procedures for quality assurance. Minimum Qualifications: 7+ years Network Analysis experience. Identify, decipher, and understand network artifacts. Possess or obtain certification to comply with DoD 8570.01-M Information Assurance (IA) requirements within one calendar year of assignment. Shall possess or obtain and maintain IA III certification. Desired Qualifications: Credentialed graduate of an accredited federal or DoD CI training academy. Bachelor's degree in a Science, Technology, Engineering or Mathematics discipline. Possess a DoD Cyber Crimes Investigator certification. Possess a post-graduate degree in a Science, Technology, Engineering or Mathematics discipline. Experience with malware analysis. Clearance Requirements: Must have a TS/SCI with the ability to pass a Poly Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

MANTECH is seeking a motivated, career and customer-oriented Network Engineer to join our team in Chantilly, VA. This is a position requiring onsite work at customer locations within the local area (up to 10% travel). Responsibilities include but are not limited to: Designing and integrating comprehensive network, VoIP, VTC, and data center solutions, adhering to security guidelines and customer specifications to ensure robust and secure communication infrastructures. Managing the end-to-end integration of black and red networks, overseeing design, installation, maintenance, and coordination of a growing network with multiple external services to support operational needs. Receives a moderate level of guidance and direction working with other network engineers to resolve problems. Helps in diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance Diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance. Developing and maintaining detailed documentation, diagrams, and standard operating procedures to facilitate knowledge sharing and efficient network management. Providing expert guidance, training, and support to network administrators, service desk personnel, and junior engineers to enhance team capabilities and operational effectiveness. Minimum Qualifications: Bachelor's degree in Computer Science, Network Engineering, or equivalent field, demonstrating a strong academic foundation in related disciplines. 1.5 years of experience is equivalent to 1 year of college. 3-4 years of experience in networking, including VoIP, VTC, data circuits, network encryption devices (e.g., General Dynamics TACLANE), and virtualization technologies. Proficiency in dynamic routing protocols such as OSPF and BGP, with a deep understanding of MPLS and DMVPN Hub and Spoke technology for efficient network routing. DoD 8140 IAT Level II certification: SecurityCE and Computing Environment (CE) certification in Cisco technology (CCNA Voice) required. Valid US Drivers License with the ability to travel up to 10% locally to customer sites. Preferred Qualifications: Cisco Collaboration, Data Center, or Security certifications, indicating advanced expertise and specialized knowledge in relevant Cisco technologies. Experience implementing or troubleshooting VMware NSX-T virtualized networking and security platform developed by VMware. It enables automated implementation of network policies, network objects, isolation, and micro-segmentation. Clearance Requirements: Must have an active DoD TS/SCI with the ability to obtain a CI polygraph. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations

Lifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life and the life of others. Invest in Sodexo. Sodexo is seeking a Financial Controller to oversee all accounting and financial matters located in Chicagoland, IL This role plays a critical part in ensuring financial accuracy, compliance, and performance, while supporting operational leaders in achieving business goals. The Controller will analyze financial data, prepare reports, conduct audits, and provide strategic recommendations to drive profitability and operational excellence. What You'll Do: Manage all accounting and financial functions for assigned accounts. Examine and verify unit financial records, ensuring accuracy of recorded transactions. Analyze and interpret budgeting trends, providing insights and recommendations to leadership. Assist with monthly, quarterly, and year-end close processes to ensure accurate and timely results. Support the planning and execution of annual budgets and project-specific budgets. Conduct unit audits and assist in developing and implementing corrective action plans. Generate special reports, respond to data requests, and prepare documentation for management. Provide training on internal controls, accounting procedures, contract interpretation, and system applications to accountants and field staff. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: Associate's Degree in Accounting, Finance, or related field required; Bachelor's Degree preferred. Minimum of 2 years of experience in accounting, finance, or a related field. Strong knowledge of financial reporting, budgeting, and auditing practices. Experience with financial systems, internal controls, and contract interpretation. Excellent analytical, problem-solving, and communication skills. Strong working knowledge of Microsoft tools (Outlook, Excel, Access, PowerPoint, etc.) Demonstrate strong Excel skills (VLOOKUP, Pivot Tables, modeling) required; Access database knowledge preferred. Accuracy and attention to detail. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Functional Experience - 3 years of experience in finance, accounting or related field

MANTECH seeks a motivated, career and customer-oriented Senior Technical Surveillance Countermeasures (TSCM) Lead to join our team in Springfield, VA. Responsibilities include but are not limited to: Ensure TSCM Program Compliance and Modernization: Guarantee the TSCM team's adherence to all policies, regulations, and timelines in conducting TSCM activities, technical operations, reporting, and training, aligning with TSCM program, TSSC modernization goals, and the Office of Counterintelligence Technical CI Division. Provide Operational TSCM Leadership and Support: Assist the TSCM Program Manager with personnel and operational oversight, ensuring all personnel are trained to national standards, and that operations meet customer needs, threat-based priorities, and established guidelines. Manage TSCM Team Training and Development: Oversee the team's training curriculum, identify candidates for advanced training, coordinate annual courses, and supervise the apprentice program, while ensuring team compliance with DoD network access training requirements (DoDD 8140.01). Advise on the development, maintenance, and implementation of SOPs for the TSCM team, ensuring knowledge of national, DoD, and agency regulations related to TSCM and CI. Ensure timely and accurate updating of designated National and DoD CI databases with mission reporting and verify the completeness and accuracy of agency-level mission support databases. Coordinate TSCM Cyber and IPMS missions for appropriate staffing, manage internal and external correspondence, allocate resources, control inventory, and oversee personnel management. Provide Technical Guidance and Foster Partnerships: Offer technical recommendations and guidance to NGA security elements and facilities, identify potential partnership opportunities across the agency, and lead liaison efforts to determine best practices for customer technical security. Coordinate TEMPEST issues with the CTTA. Respond to Threats and Document Findings: Provide comprehensive documentation of procedures, identified vulnerabilities, and recommended mitigation techniques. Respond to hostile technical surveillance penetrations in accordance with national procedures, ensuring TSCM program effectiveness against national, DoD, and agency objectives. Minimum Qualifications: 10+ years experience writing and editing of technical documents. Must have Interagency Training Center (ITC) TSCM Certification. Must complete at least 40 hours of discipline-specific development or refresher training every fiscal year. The NGA customer will sponsor Government-offered, discipline-specific development or refresher training IAW National and DoD standards. Must meet minimum training requirements, within one calendar year of assignment, for access to DoD networks in accordance with DoDD 8140.01, by attaining and maintaining at least baseline certification for DoD 8570.01-M Information Assurance Technician Level II (IAT2) compliance. Desired Qualifications: Must be a credentialed graduate of an accredited federal or DoD CI training academy. Bachelor's degree in a Computer Science, Engineering or a related technical discipline. Possess certification from TSCM for Information Systems. Experience with telephone security (i.e. with Telephone Security Group (TSG) requirements). Clearance Requirements: Must have a TS/SCI with the ability to pass a Poly Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights. Job Title - Customer Engagement Manager Type - Fulltime Location - Fremont, California, United States As a Customer Engagement Manager, you'll be the connective tissue between and our enterprise customers. You'll lead high-impact implementations - working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes. What You'll Do Lead customer engagements from discovery to realization of value. Translate complex application landscapes into actionable insight and clarity. Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives. Feed customer insights back into product evolution and roadmap. Who You Are 5-10 years of experience in consulting, enterprise transformation, or technology delivery. Strong problem-solving, client-leadership, and executive-communication skills. Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations, with the ability to translate technical detail into business impact for executive audiences. Experienced partnering closely with engineering teams during implementations, validating technical assumptions, troubleshooting issues, and ensuring data quality and platform readiness for end users. Bring a strong strategy and value-realization mindset, with the ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes. Thrive in fast-moving, high-context environments where your work drives visible impact. Join us in building one of the most consequential enterprise AI companies of this decade.

MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

Adobe's Digital Experience team is seeking a Digital Marketing Specialist (Product Strategist) to partner with B2B enterprise customers and internal B2B Marketing teams to shape customer experience transformation, maximize value from Adobe Product Suite, and define strategic roadmaps that link marketing technology to measurable business outcomes. This role sits at the intersection of business strategy, digital marketing, and product capability design, with a strong focus on Adobe's marketing products, process definition, and transformation blueprinting. Responsibilities Lead strategic engagements with B2B customers to uncover business objectives, current-state capabilities, and future-state experiences across the customer lifecycle. Define end-to-end digital marketing and customer experience strategies, leveraging Adobe Experience Cloud: AEP Adobe Experience Platform Adobe Target Adobe Real-Time CDP Adobe Campaign Conduct structured gap analysis between business goals, existing marketing processes, and Adobe product capabilities. Develop process and roadmap definitions that sequence people, process, data, and technology changes required to achieve target-state transformation. Create product capability frameworks, solution blueprints, and reference models mapping Adobe features to B2B use cases such as: Lead management ABM Pipeline acceleration Customer expansion Collaborate with Sales, Customer Success, Professional Services, and Product teams to ensure strategies are executable and aligned to Adobe offerings. Facilitate executive and senior stakeholder workshops, synthesizing inputs from marketing, sales, IT, data, and product leaders. Define KPIs and measurement frameworks linking Adobe adoption to revenue growth, pipeline health, customer engagement, and operational efficiency. Provide thought leadership on B2B digital marketing trends, data-driven decision-making, and real-time personalization. Represent Adobe's perspective with customers and at industry events. Required Skills & Qualifications Bachelor's degree in Business, Marketing, Information Systems, or related field; MBA or equivalent advanced degree preferred. Significant experience (typically 7+ years) in digital strategy, marketing strategy, or marketing technology consulting for B2B or enterprise organizations. Hands-on familiarity with Adobe's marketing product suite, including: Adobe Experience Platform (AEP) Adobe Analytics Adobe Target Adobe Campaign Real-Time CDP and how these products work together to enable end-to-end customer journeys. Proven track record of defining digital marketing transformation roadmaps, including: Current-state assessment Gap analysis Future-state blueprinting Strong understanding of B2B marketing motions, including: Demand generation Lead nurturing ABM Partner / channel marketing Lifecycle marketing Demonstrated ability to interact with and present to senior executives, synthesize complex information, and build clear strategic narratives and artifacts. Excellent analytical, problem-solving, and communication skills, with the ability to translate business requirements into structured frameworks and prioritized initiatives. Preferred Skills Experience in a strategy, consulting, or advisory role at a SaaS, martech, or digital transformation organization (ideally serving enterprise clients). Familiarity with CRM platforms (such as Salesforce or Microsoft Dynamics) and their integrations with Adobe Experience Cloud in B2B contexts. Experience designing operating models, RACI structures, and governance frameworks for data-driven, customer-centric marketing organizations. Comfort working in highly matrixed environments, collaborating with sales, product, engineering, and services teams. Role Within Adobe Acts as a trusted advisor for Adobe's CMO organization and B2B Marketing Team, helping them: Realize full value from Adobe investments Influence long-term account growth and adoption of Adobe's product suite Partners with Adobe Professional Services and Customer Success teams to translate strategy into implementation plans and ongoing value realization programs. Contributes to reusable templates, methodologies, and frameworks that improve how Adobe defines digital strategy and roadmaps for customers across industries.

MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree. 6 + years of related experience. 4 + years of relevant SCI experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed) Term: Full time and Permanent Working hours: 5am - 2pm (Weekend need to be available) Pay Ranges: $21.00/hr to $22.00/hr Benefit details 401K match is 4% after 6 months, PTO: 10 days per year, Sick Leave: 5 days, Medical/vision/dental insurance all provided with different plan options Benefits start 1st of month after 60 days. Overview We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success. Key Responsibilities: Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests. Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries. Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide. Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction. Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems. Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting. Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition. Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities. Qualifications & Skills: HS diploma or equivalent required; associate or bachelor's degree is a plus. Proven experience in a dispatch, logistics, or fleet coordination role. Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS). Ability to analyze data and driver metrics to identify trends and areas for improvement. Highly organized with the ability to manage multiple tasks and priorities simultaneously. Willingness to periodically conduct ride-alongs in the field. A valid driver's license is required.

Agilant Solutions is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional teams to help ensure successful project delivery. You will assist with coordinating project activities, communicating with stakeholders, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives. Job Requirements Assist the Project Manager with planning and executing projects using Agile methodologies. Coordinate project tasks, schedules, and cross-team handoffs. Communicate with team members, stakeholders, and clients to help ensure project requirements are clear and met. Monitor project timelines and budgets and flag potential delays or risks. Track project progress and provide regular updates to the project team and stakeholders. Ensure project documentation is accurate, organized, and maintained throughout the project lifecycle. Assist with identifying risks, managing issues, and documenting scope changes. Participate in project meetings and contribute input, next steps, and follow-up items. Help maintain project plans, timelines, and task boards (e.g., Jira, ADO, or similar tools). Support the project team with coordination, communication, and task management to help keep work moving forward smoothly. Personal Skills Strong communication and interpersonal skills with a proactive approach to sharing updates. Excellent organizational skills and high attention to detail. Ability to manage multiple tasks and prioritize effectively. Comfortable working independently and within a team environment. Willingness to learn, take direction, and expand responsibilities over time. Clear and concise verbal and written communication skills, especially when documenting tasks or project details. Positive attitude, accountability, and a problem-solving mindset. Professional Experience Bachelor's degree in a relevant field or equivalent experience. 1-2 years of project management or related experience. Familiarity with project management tools (e.g., Jira, ADO, Smartsheet, Trello, or similar). Basic understanding of Agile methodologies and software development lifecycles. Proficiency in Microsoft Office, especially Excel and PowerPoint. Compensation 45k-52k per year 16 paid days off and 10 paid holidays per year Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k) Paid training and advancement opportunities Equal Opportunity True Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Develop, enhance, and maintain applications using Groovy, Java, and related technologies. Write clean, reusable, and efficient Groovy scripts for automation and application logic. Work with frameworks such as Grails or Gradle (if applicable). Integrate applications with REST/SAOP APIs and backend systems. Troubleshoot, debug, and optimize application performance. Collaborate in code review and design discussions. Develop and maintain technical documentation. Required Skills: Strong hands-on experience with Groovy scripting, Experience with Java and JVM-based technologies Familiarity with Grails, Gradle, Spring or related frameworks. Solid understanding of object-oriented programming and design principles. Experience integrating with REST/SOAP web services. Knowledge of CI/CD tools (Jenkins, Git, Maven, etc..). Good understanding of SQL and relational databases. Strong analytical and problem-solving skills.