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Working At HGS

Zippia Score 3.8

HGS overview

HGS (USA), LLC provides business process management services worldwide. Its services include marketing and digital enablement; consumer interaction; and business services ranging from analytics and insight to claims processing, investigations, staffing, and reporting. The company serves consumer electronics and technology, telecommunications and media, retail, consumer packaged goods, banking, healthcare, insurance, and public sector industries. HGS (USA), LLC was formerly known as AFFINA, LLC and changed its name to HGS (USA), LLC in 2011. The company was founded in 1973 and is based in Peoria, Illinois. As of January 9, 2007, HGS (USA), LLC operates as a subsidiary of Hinduja Global Solutions Limited.
HGS is a well-established company. It was founded way back in 1973. This time-proven company loves to hire graduates from Illinois Central College, with 29.8% of its employees having attended Illinois Central College. Want to explore some other great places to work in the United States? You can check out our full list of Best Companies to Work For in the United States. The average employee at HGS makes $29,712 per year. Pay at HGS is significantly lower than some of its highest paying competitors, like WORLDNET SERV, IVANS PANDC BUSINESS, and CROSSFIRE ENERGY SERV, which pay $91,217, $86,321, and $83,104, respectively.
A large technology company with 2,500 employees and an annual revenue of $193.9M, HGS is headquartered in the United States.

The Organization’s Mission

Make our clients more competitive.


IT Services





Founded in






Organization Type


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HGS Salaries

How much does HGS pay?
The national average salary for an HGS employee in the United States is $29,712 per year. Employees in the top 10 percent can make over $64,000 per year, while employees at the bottom 10 percent earn less than $13,000 per year.
Salary Score
Average Employee Earnings

HGS Salaries By Job Title

The average employee at HGS earns a yearly salary of $29,712 per year, but different jobs can earn drastically different salaries. The higher paying positions at HGS include Call Center Representative, Customer Service Representative, Call Center Agent, and Customer Service Agent. A typical Call Center Representative salary at HGS is $28,053.

HGS careers

On average, employees at HGS stay with the company for 1.5 years. Employees most commonly join HGS after leaving McDonald's. When they leave HGS, they most frequently get their next job at Walmart.

Average Length of Employment
AFFINA2.1 years
Vangent1.7 years


1.5 years
Top Employers Before HGS
Walmart12.1 %
Alorica10.0 %
Afni9.8 %
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Top Employers After HGS
Walmart11.5 %
Alorica9.5 %
Show More

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HGS Financial Performance

Performance Score
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$100M - $1B

Founded in


Organization type


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HGS Competitors

Based on our research, similar companies to HGS are WORLDNET SERV, IVANS PANDC BUSINESS, and CROSSFIRE ENERGY SERV. Employees at WORLDNET SERV earn more than most of the competition, with an average yearly salary of $91,217. The employees at IVANS PANDC BUSINESS earn an average yearly salary of $86,321 per year, and the salaries at CROSSFIRE ENERGY SERV average $83,104 per year.

Avg: $91,217


Avg: $86,321


Avg: $83,104

PurvisIT Services

Avg: $79,801

One Source TechnologySoftware

Avg: $77,712

Frequently Asked Questions about HGS

When was HGS founded?

HGS was founded in 1973.

How many Employees does HGS have?

HGS has 2,500 employees.

How much money does HGS make?

HGS generates $193.9M in revenue.

What industry is HGS in?

HGS is in the it services industry.

What is HGS's mission?

HGS's mission statement is "Make our clients more competitive."

Who are HGS's competitors?

HGS competitors include AFFINA, Vangent, Aegis Communications Group Inc., Synergy Solutions, West Services Inc., Stream International, Customer Elation, Gateway, PIC, Purvis, TRX Inc., Affinitas, USA800 Inc., Advanced Data Systems, Inc., WORLDNET SERV, CROSSFIRE ENERGY SERV, ACORN RES, One Source Technology, IVANS PANDC BUSINESS, Paradox.

What is HGS's website?

You can find the HGS website at

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You can find out what it is like to work at HGS, also known as HGS, HGS (USA), LLC and HGS USA LLC.

Zippia gives an in-depth look into the details of HGS, including salaries, political affiliations, employee data, and more, in order to inform job seekers about HGS. The employee data is based on information from people who have self-reported their past or current employments at HGS. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of HGS and its employees or that of Zippia.