ASL Fluent Provider (Advanced Practice Provider or MD)
High Country Community Health 3.9
High Country Community Health job in North Carolina
- Alder Springs Collaboration The Alder Springs Community is a uniquely designed community to meet the needs of the Deaf, DeafBlind, Blind, and Hard of Hearing community. Located within a residential setting that includes advanced sensory technologies, communication-accessible design, and dedicated communal spaces, Alder Springs provides culturally and linguistically accessible care for residents and community members.
We are seeking a mission-driven Medical Provider, Physician, Nurse Practitioner (NP) or Physician Assistant (PA) with advanced communication skills, including American Sign Language (ASL) fluency, and a passion for providing equitable, inclusive care for this underserved population.
Requirements
Position Summary
This Medical Provider will deliver comprehensive primary care services to patients across the lifespan, with a special focus on individuals who are Deaf, DeafBlind, Blind, or Hard of Hearing. This role emphasizes accessible communication, trauma-informed care, disability cultural competence, and collaboration within a multidisciplinary team. The provider will work within a patient-centered medical home model, integrating clinical excellence with community engagement. The provider will provide general primary care and Medication Assisted Treatment services for all.
Clinical Care
* Provide high-quality primary care services, including assessment, diagnosis, treatment, chronic disease management, and preventive care.
* Use ASL, tactile sign, written communication, adaptive technologies, and other appropriate modalities to ensure accessible communication for all patients.
* Develop individualized care plans while addressing social, sensory, and accessibility needs.
* Coordinate care with specialists, audiologists, vision rehabilitation services, behavioral health providers, and other community resources.
* Maintain culturally competent, trauma-informed practice tailored to Deaf, DeafBlind, Blind, and Hard of Hearing populations.
Collaboration & Care Coordination
* Work closely with the Alder Springs and High Country Community Health teams, including resident support staff, care coordinators, and disability-access specialists.
* Participate in interdisciplinary case reviews and quality improvement initiatives.
* Collaborate with interpreters, support service providers (SSPs), and Certified Deaf Interpreters (CDIs) when appropriate.
Patient & Community Engagement
* Promote health literacy within the Deaf, DeafBlind, Blind, and Hard of Hearing community.
* Support outreach, education, and wellness initiatives within the Alder Springs community and the broader Morganton area.
Administrative & Compliance Responsibilities
* Document all encounters accurately in the electronic health record.
* Adhere to federal, state, and organizational policies, including ADA requirements and accessible-care best practices.
* Participate in staff training on communication accessibility and inclusive practices.
Qualifications:
Required:
* Current licensure as a Medical Provider - Physician, Nurse Practitioner (FNP/ANP) or Physician Assistant in North Carolina.
Board certification in applicable discipline.
* Fluency in American Sign Language (ASL).
* Experience working with Deaf, DeafBlind, Blind, or Hard of Hearing individuals OR demonstrated commitment to learning best practices.
* Strong communication, adaptability, and cultural humility.
Preferred:
* Experience in community health, primary care, and/or underserved populations.
* Familiarity with DeafBlind communication methods (e.g., tactile sign, ProTactile).
* Knowledge of sensory-access technologies, low-vision supports, or disability-informed care models.
* Bilingual in English/ASL; additional languages beneficial.
Work Environment and Benefits
* Innovative, accessible clinic for the aforementioned population at the Alder Springs residential community and surrounding area.
* Supportive organizational culture focused on equity and inclusion.
* Competitive salary and benefits package, including health insurance, PTO, continuing education, and retirement contributions options.
* Opportunities for professional development in Deaf and DeafBlind cultural competency.
$36k-65k yearly est. 7d ago
Looking for a job?
Let Zippia find it for you.
School Based Mental Health Specialist/LCSW, LCMHC, LPA
High Country Community Health 3.9
High Country Community Health job in Boone, NC
HCCH clinics participate in the National Health Service Corps loan repayment program Our clinics are located in the mountains of western North Carolina. All of our clinics are within two hours of Charlotte and minutes away from the Blue Ridge Parkway. This area offers ample opportunities for snow skiing and snowboarding, hiking, biking, fishing and kayaking. This position may have the option of being hired as an 10-month or 11-month employee. Details to be discussed during the interview process.
Job Summary and Responsibilities:
The School-Based Behavioral Health Specialist (SBBHS) is responsible for providing and coordinating behavioral health care for patients at High Country Community Health (HCCH), a fully integrated primary care setting. Services may be provided in a clinic or in a school-based setting. This clinician provides evidence-based behavioral health assessment and treatment services to referred patients, predominantly children and adolescents. The clinician monitors symptoms and response to treatment, and works closely/collaborates with the primary care provider, educational system, school staff, consulting psychiatrist/PMHNP, and resource specialist. There is also the opportunity to supervise graduate-level trainees, including doctoral students from the local university.
Primary Job Responsibilities:
* Assess strengths, weaknesses, and presenting problems through completion of assessment tools and intake screening interview
* Uses assessment information to formulate a diagnosis and treatment plan
* Provide individual and family therapy, as well as consultation with caregivers and teachers related to patients' needs
* Collaborate with supervisor, school staff, medical provider and other treatment staff regarding observations and treatment interventions
* Complete necessary documentation in accordance with service records requirements, Medicaid guidelines, and other insurance requirements
* Creates, reviews, and modifies crisis plan as needed
* Monitors, evaluates and records clients progress according to treatment plan
Requirements
Requirements/Qualifications/Skills/Experience
Independently licensed psychological associate, clinical social worker or clinical mental health counselor. Applicants should have experience treating children and adolescents. The candidate will possess experience working within a team-based, interdisciplinary treatment environment.
The ideal candidate will have experience working within integrated primary care and/or school- based treatment settings.
Effective written and verbal communication skills. Demonstrated ability to establish rapport quickly with a wide range of patients.
Ability to work under supervision and collaboratively in an inter-disciplinary team setting. Possess a pleasant, open attitude and a professional awareness of boundaries with patients, co-workers, and supervisors.
Seek supervision and consultation as needed with peers and supervisors.
Demonstrate an ongoing interest in learning. Competent computer usage. Desire to work with an ethnically and culturally diverse population.
Excellent working knowledge of DSM-5-TR diagnoses and evidence-based treatments for mental health conditions, behavioral and relationship challenges.
$46k-77k yearly est. 40d ago
English and Spanish Speaking Medical Interpreter (Part-Time)
High Country Community Health 3.9
High Country Community Health job in Boone, NC
Interpreter assists in BHI tasks (front desk check-in/appointments, BH service visits, case management needs) as translator between Spanish-speaking consumers and clinicians. Additionally, interpreter helps transport uninsured, Spanish-speaking consumers to HCCH appointments as needed and as available. Interpreter assists clinicians and staff to engage in culturally informed care through discussing cultural norms, experiences, and expectations of the area's Latino population. Additional responsibilities as qualified include patient health education and related documentation, representing HCCH at community events, outreach, networking with community leaders and other duties as determined by supervising and leadership staff.
Requirements
Native Spanish-speaking proficiency. At least 2 years experience interpreting between Spanish and English in a health care setting. Demonstrated ability to collaborate effectively in a team setting. Valid NC driver's license and good driving record. Cultural understanding of the local Latino population. Bachelor's degree and nursing background preferred.
$29k-53k yearly est. 60d+ ago
General Dentist
High Country Community Health 3.9
High Country Community Health job in Morganton, NC
High Country Community Health offers General Dentists sign-on bonuses, competitive salaries, and assistance in student debt loan repayment through the National Health Service Corp. High Country Community Health integrated care services expand over four counties in the Blue Ridge Mountains and the foothills. These areas are rich with natural beauty, close community, and opportunities for healthy living. Outdoor recreational activities are endless; hiking in the spring, rafting in the summer, or winter skiing are examples of how each season contributes its own unique possibilities. The High Country is surrounded with vibrancy and HCCH is proud to call this area our home.
POSITION TITLE: Staff Dentist
REPORTS TO: COO
A full time exempt position responsible for providing clinical dental services and preventive dental care in a community health center setting.
Essential Functions:
* Examines individuals requesting care, diagnoses their dental/oral conditions, prescribes and carries out, or directs others in carrying out, appropriate dental/oral treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines.
* Records patient-dentist transactions as they occur in the patient's electronic dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient and the care or treatment provided. In addition the Staff Dentist shall complete referrals, data collections instruments and other records or paper works as shall be required from time to time by the organization.
* Supervises the clinical work of the dental assistants and hygienists
* Works collaboratively with the Dental Office Manager to maintain a full schedule
* Educates individuals in the nature of oral health related conditions and in the general promotion of oral health related disease prevention.
* Serves on the dental staff and other center committees as assigned.
* Assists in the provision of continuing education, on-the-job training, and the orientation of community health center staff as requested.
* Assists with designing, developing, and implementing appropriate Dental Department policies, protocols and procedures in partnership with the Dental Office Manager which are in compliance with the most current accepted professional standards.
* Assists in the provision of technical assistance and health education to the community as requested.
* Participates in short and long term program planning for the Dental Department and the agency, including development of goals and objectives.
* Travels when necessary to fulfill the corporations needs and attends meetings as necessary to represent the corporation and/or the Dental Department.
* Responsible for personal full compliance with all applicable federal, state, local and center rules, regulations, protocols and procedures governing the practice of dentistry and the clinical provision of dental care as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality.
Requirements
Education and Training:
* Graduation from an accredited dental school
* Completion of an accredited general practice residency program is preferred
* Knowledge of community health principles and practices preferred
* Excellent interpersonal and written communication skills required
* Ability to maintain appropriate clinical privileges required, hospital privileges preferred
* FTCA coverage or private professional malpractice insurance obtainable
Licensure and Credentials:
* Unrestricted license to practice dentistry in the State of North Carolina
* Current CPR (BLS) certifications. ACLS preferred
* North Carolina DEA registration
* Medicare and Medicaid provider numbers
Skills and Abilities:
Requires a comprehensive knowledge of primary dental care in outpatient settings. Knowledge of the principles and practice of modern dentistry as related to community health organizations
Typical Physical Demands:
Prolonged sitting or standing may be required. Those physical movements and the degree of mobility normally associated with the practice of primary care dentistry will be performed on a repetitive basis. The ability to distinguish letters and symbols, as well as the ability to utilize telephones, computer terminals, and copiers is required. Work under stressful conditions as well as irregular hours may be required. Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation and other conditions common to a clinical environment may routinely be encountered.
OSHA Blood Borne Pathogen Exposure Classification:
Category I
Job Class and Step Range:
The center reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.
$123k-178k yearly est. 60d+ ago
Call Center Representative
High Country Community Health 3.9
High Country Community Health job in Boone, NC
Full-time Description
Department: Clinical Services
We are looking for a Call Center Representative that will be the liaison between the clinic staff and our current and potential patients. The successful candidate will be able to accept ownership for effectively solving
patient issues
, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior.
Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Communicate directly with providers and clinic staff in order to facilitate resolutions for our patients
Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage patients by taking the extra mile
Meet personal/team qualitative and quantitative targets
Track and identify barriers and issues as they arise
Other duties as assigned
Requirements
Previous experience in a customer support role, preferred
Strong phone and verbal communication skills along with active listening
Patient focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
*HCCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HCCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HCCH conducts background checks on all final candidates. Employment is contingent upon a clear background check or approval of the CEO.
Salary Description $15-$18
$24k-31k yearly est. 60d+ ago
Financial Controller
High Country Community Health 3.9
High Country Community Health job in Boone, NC
NATURE OF POSITION: Directs, coordinates and administers all financial transactions for High Country Community Health, Inc. in such a manner that ensures the integrity, accuracy and transparency of the financial reporting and security of the assets of the organization.
On-site work. Hybrid possibility after probationary period of 120 days minimum.
I. QUALIFICATIONS
A. Graduate of accredited college or university with an appropriate degree in accounting and finance. CPA preferred.
B. Three to five years of experience as a finance manager or accountant.
C. Experience in a Non-Profit environment with public and private funding.
D. Healthcare experience
E. Knowledge and experience with establishment and maintenance of computer programs related to collection of financial data.
F. Strong organizational and communication skills.
II. RESPONSIBLE TO: Chief Financial Officer
Requirements
III. RESPONSIBILITIES:
A. Prepares and manages the monthly close, reconciliations and preparation of financial reporting including board reports, grant reconciliation and reporting and audit preparation.
B. Assists in the preparation of the budget, forecasts, inventory control, insurance and the supervision of Payroll, Accounts Payable and Accounts Receivable.
C. Optimizes cash flow through aggressive management of payables and receivables and other fund sources.
D. Analyzes and interprets financial data and develops reports to reflect internal economic conditions and trends.
E. Direction and control of comprehensive budget preparations and effective revenue and cost forecasts.
F. Preparation of accurate and understandable financial statements quarterly including balance sheets, statements of revenue and expenditures; total operating costs by funding sources and unexpected revenues and donations as well as statement of expenditures by cost centers.
G. Coordinates materials for annual audit and preparation of all tax returns, as well as Form 990. Completes year-end IRS reports.
H. Reviews and approves all cash disbursements.
I. Responsibility for accurate maintenance of records of all fixed assets and depreciation schedule. Acts as liaison with all departments to ensure equipment control.
J. Responsibility for supervision of general ledger preparation and coordination of material for computer service center.
K. Interpretation of regulations applicable to health care financing.
L. Participates in designated Performance Improvement Programs and attends all meetings.
M. Performs other related duties incidental to the work described herein.
VI. Employment Status: Full time/Exempt
$78k-122k yearly est. 60d+ ago
Medical Office Assistant Triage
High Country Community Health 3.9
High Country Community Health job in Morganton, NC
Supervisor: Site Leader or QI Specialist Through tactful communication, symptom assessment, and clinical knowledge, Triage MOA's ensure an efficient workflow is maintained each day in their site. Duties include but are not limited to: * Administer telephone triage for patients.
* Complete pre-authorization forms and call pharmacies to make sure patients can pick up medications.
* Answer phone calls and refill medications that are not controlled if the patient has been seen in the last 6 months.
* Call or send RX clarification if needed.
* Performs nurse visits including giving injections, vaccines and walk-in triage.
* Administer appropriate screening tests for any in-house test needed for walk-in patients.
* Make sure lab orders are put in before patients come in for lab appointments.
* Scans documents and reviews fax inbox.
* Administers and properly logs vaccinations.
* Maintain exam rooms with adequate supplies and clean rooms following patient exams.
* Assist medical providers in procedures, patient questions and concerns and maintain efficient patient flow.
* Reviews vaccine refrigerators and freezers weekly to monitor the proper storage of vaccines and research material.
Requirements
Requirements/Qualifications/Skills/Experience
Minimum of 2 years experience as a medical assistant in a primary care setting. CMA, MOA, or LPN
licensure preferred.
$29k-34k yearly est. 13d ago
Staff Pharmacist
High Country Community Health 3.9
High Country Community Health job in Mount Airy, NC
Under the supervision of the CEO, the Pharmacist Staff ensures accuracy during the prescription filling process. Staff Pharmacist duties include but are not limited to: * -Work closely with the Pharmacy Manager to assist with overseeing daily pharmacy
* operations in alignment with FQHC policies, HRSA expectations, and applicable
* state/federal laws.
* -Maintain efficient workflows for prescription processing, clinical services, and 340B
* pharmacy inventory.
* -Ensure proper segregation of 340B, and non-340B transactions to prevent diversion and
* duplicate discounts.
* -Collaborate with FQHC medical, behavioral health, and dental providers to support
* integrated, team-based care.
* -Ensure proper documentation for UDS reporting, quality metrics, and value-based care
* programs.
* -Work closely with the Pharmacy Manager to ensure adherence to all HRSA, 340B, Board
* of Pharmacy, DEA, FDA, CMS, Medicaid, OSHA, and HIPAA requirements.
* -Maintain accurate and complete records for controlled substances, temperature logs,
* recalls, waste, and inventory documentation.
* -Oversee compliance with USP standards when applicable.
* -Stay current with changes to 340B regulations, and covered entity requirements.
* -Maintain adherence to approved company policies and procedures in compliance with
* state and federal guidelines.
* -Ensure accurate third-party billing, resolution of rejections, and compliance with
* Medicaid carve-in/carve-out policies.
* -Work closely with the Pharmacy manager to assist with purchasing, inventory returns,
* shrinkage control, and cost-effective procurement using 340B, and WAC accounts.
* -Ensure ethical and secure handling of controlled substances and 340B inventory.
* -Assist Pharmacy Manager with maintenance of the physical security of the pharmacy,
* including alarms, safes, cameras, and secure storage.
* -Assist other pharmacy staff regarding emergency procedures and hazardous drug
* handling.
* -Provide excellent patient service, resolve escalated concerns, and promote health equity
* aligned with FQHC mission.
* -Educate patients on affordable medication access programs, including 340B pricing
* options when appropriate.
* -Build strong relationships with pharmacy staff and provide guidance and mentorship as
* needed.
Requirements
Education, Experience, and Licensing Requirements:
* -College degree from an accredited college of pharmacy.
* -Must have and maintain a current license from the State Board of Pharmacy.
* -Previous pharmacy experience preferred but not required.
Knowledge:
* -Thorough knowledge and application of the state and federal laws that govern
* the use of prescriptions and controlled substances.
* -Working knowledge of the 340B drug program and how it relates to patients who
* have financial difficulty in regards to medication.
* -Excellent customer service skills including a positive attitude, friendly demeanor,
* calm voice, and patience.
* -Organized and able to organize work areas so others can find necessary
* documents.
* -Respects the confidentiality of information obtained through the position.
* -Working knowledge of company safety procedures.
* -Willingly assists with special projects and other duties as assigned.
Physical Requirements:
* Lifting, carrying, pushing, and/or pulling; some stooping, kneeling,
* crouching, and/or crawling; and significant fine finger dexterity.
* Specific vision abilities required by the job include close vision and the ability to
* adjust focus.
* Generally, the job requires prolonged periods of standing or walking, some
* periods of being seated.
$87k-112k yearly est. 48d ago
Clinical Site Lead
High Country Community Health 3.9
High Country Community Health job in Elkin, NC
Full-time Description
Supervisor: Clinical Director
Clinical Site Lead duties include but are not limited to (all duties as assigned to the clinical
staff as listed below):
Obtain patient history including chief complaint, social history, history of present illness, AUDIT, DAST, PHQ 9 and other pertinent information to both new and established patients
Take vital signs, measurements, vision and hearing screens
Perform procedures ordered by physicians including but not limited to tympanometry, pulse oximetry, nebulizer treatments, EKG's, spirometry, and dental varnishing
Administer appropriate screening tests based on patient's reason for visit
Administer and properly log vaccinations
Send any prescription via E-Rx as directed by the physician
Administer telephone triage for patients with assistance from provider
Assist medical provider in procedures, patient questions and concerns and maintain efficient patient flow
Stock rooms with needed supplies
Maintain infection control by cleaning rooms in between patient care
Check voice messages and respond accordingly through telephone encounters
Call patients with lab results and document completely
Complete incoming forms/faxes
Available to travel to other HCCH facilities in the event of an employee absence or need
Additional tasks as assigned:
Supervise clinical staff within work facility
Oversee daily running of the site clinic
Review vaccine refrigerators and freezers daily while maintaining temperature logs
Weekly review of vaccines and stocked medication inventory with inventory controls and audits
Manage clinical staff schedules and coverage for facility
Manage Paylocity for all employees supervised
Share leadership role in weekly/daily treatment team meetings
Train new clinical staff within the facility and help with remediation as needed
Hire new clinical staff alongside Clinical Director as requested
Manage vaccine inventory in NCIR
Report all infections disease notifications to the county/state
Review provider labs at your facility to be reconciled in EMR
Work with Administrative Site Lead to address concerns within the facility
Implement new workflows in the clinic as needed
Meet at least weekly with Administrative Site Lead to coordinate site needs
eCW superuser in the clinic and assist with eCW issue correction
Other duties as assigned
Quality Control clinical equipment/maintenance autoclave
Clinical inventory ordering with communication with the Administrative Site Lead
Maintain maintenance logs/AED
Requirements
Minimum of at least 2 years experience in a primary medical care setting.
Salary Description $20-$23
$54k-104k yearly est. 1d ago
Dental Centralized Scheduler
High Country Community Health 3.9
High Country Community Health job in Boone, NC
We are looking for a Centralized Scheduler that will be the liaison between the clinic staff and our current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior.
Responsibilities:
* Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion
* Prepare, maintain and monitor schedule for multiple providers
* Fill cancelled/rescheduled appointments assuring schedule is full
* Understand dental procedures and dental terminology for proper scheduling and treatment coordinating
* Schedule and confirm patient appointments
* Coordinate daily schedule with patient treatment needs and available treatment times
* Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up
* Work closely with clinical staff and other front office staff to assure smooth flow of patient care
* Provide excellent customer service 100% of the time.
* Determine type of service caller is seeking.
* Verify dental insurance information
* Understand insurance benefits to effectively educate patients on their dental benefits and communicate with Practice Manager.
* Collect full and complete insurance information from caller utilizing the form provided by the dental billing manager.
* Route all private insurance information to the dental billing specilist for verification indicating the date of the appointment.
* Verify address, phone number, and potential need for updating annual registration paperwork, and schedule the paperwork appointment as needed.
* Coordinate and schedule an interpreter if needed with follow-up notification to all appropriate staff.
* Verify eligibility for a 6 month checkup (recall) prior to scheduling that type of appointment.
* Be knowledgeable of the sliding fee schedule and acceptable proof of income.
* Accurately inform callers without insurance or with limited Medicaid information on the slide and what is required for acceptable proof of income.
* Be able to estimate dental fees for copay and treatment.
* Repeating the phrase "this is only an estimate and may change based upon proof of income that is provide" is required during call.
* Schedule the dental appointment with the dentist of record.
* Repeat appointment date, time and location to caller 100% of the time.
* Inform parent or legal guardian that they must be present at the first appointment or if annual registration is due.
* Inform caller they will need to bring a list of their medications.
* Place a note in the note box of the appointment regarding slide and insurance information.
* Other duties as assigned.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
* Strong phone and verbal communication skills along with active listening.
* Be customer service oriented and able to communicate with a pleasant demeanor at all times.
* Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
* Must have computer skills; be proficient with Microsoft office software. Experience with Dentrix or similar dental software desired.
* Is team oriented and values diversity.
* Dental experience preferred.
* Has a commitment to personal excellence and customer service.
* High School Diploma
$23k-30k yearly est. 48d ago
Front Desk Receptionist
High Country Community Health 3.9
High Country Community Health job in Morganton, NC
Duties Include: * Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit * Scan Insurance card and link insurance in patient's chart * Update new paperwork yearly * Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification
* Capture picture of the patient if not already done
* Distribute patient questionnaires when necessary
* Answer telephones courteously and send patient messages to appropriate staff
* Schedule appointments
* Call and remind patients of their upcoming appointments
* Collect co-pays, deductibles and outstanding balances on patient accounts
* Post co-pays and SFS payments as pre-payments
* Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins
* Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit
* Scan paper documents into patients chart when completed
* Must be able to perform check out duties as well on days covering both positions
* Ensure daily workflow is maintained
* Other duties as assigned
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in a medical setting, preferably in a scheduling role.
Other requirements: Proficient medical terminology skills,
Performance Requirements:
Knowledge:
* Knowledge of medical practice protocols related to scheduling appointments.
* Knowledge of manual/computerized scheduling systems.
* Knowledge of customer service principles and techniques.
Skills:
* Skill in communicating effectively with providers and Medical Assistants about scheduling preferences.
* Skill in maintaining master appointment schedule via manual or computerized means.
* Skill in producing reports about appointment patterns as needed.
Abilities:
* Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
$27k-34k yearly est. 60d+ ago
Physician/MD
High Country Community Health 3.9
High Country Community Health job in Newland, NC
Full-time Description
High Country Community Health (HCCH) is a federally funded Community and Migrant Health Center with medical locations in Watauga, Avery, Burke, and Surry Counties. The mission of HCCH is to provide comprehensive and culturally sensitive primary health care services that may include dental, mental and substance abuse services to the medically under-served populations.
This position requires medical training for family practice, general practice or other primary care practice orientation,
with understanding and interest in preventive and community health.
II. RESPONSIBILITIES:
A. Examine and treat patients in the office.
B. Refer patients for specialist services, as required.
C. Provider will answer telephone calls from HCCH's Nurse Triage when scheduled.
D. Maintain electronic medical records.
E. Review lab, x-ray, and emergency reports daily and supervise medical support personnel.
F. Provide back-up, supervision and development of standing orders for provider extender.
G. Participate in special screening, training, and community outreach activities as determined.
H. Develop cooperative arrangements with other health providers in the area.
I. Participate in the drafting of medical policies in conjunction with HCCH Medical Director, C.E.O., and board representatives.
J. Ensure appropriate coding for billing purposes
K. Perform all other medically related assigned duties.
L. Maintain ability to order testing with a local hospital.
M. Promote goodwill among and between HCCH employees
N. Maintain respectful and open dialogue with HCCH leadership
Role on Care Team: The physician oversees all aspects of patient care. They will work closely with the other members of the care team to ensure the best care possible. The physician will complete health assessments, make and/or confirm diagnoses, provide referrals to specialists as necessary and may write or refill prescriptions for medications. The physician works closely with
the Patient Health Specialist, Patient Resource Specialist and other support and nursing staff to stay informed about your treatment progress and collaborate on care.
SUPERVISORY RELATIONSHIPS:
Responsible for medical support personnel (NP and PA) regarding patient care.
Responsible to HCCH's Medical Director
Requirements
PROFESSIONAL STANDARDS: The Provider shall devote their best professional skill and services in practicing medicine in accordance with the customary rules of ethics and conduct set forth by the North Carolina Board of Medical Examiners. The Provider will comply with the bylaws, rules, and regulations of HCCH.
Mental Requirements: Must be able to make sound judgment based on assessment and data available and act accordingly. Must be able to be flexible, innovative, and work independently. Must possess good interpersonal skills and ability to prioritize multiple functions or tasks.
Hours: Must be able to work a flexible work schedule including week days, some weekends, evenings, and holidays if needed.
Physical Requirements: Requires considerable physical effort most of the day. Requires squatting, kneeling, reaching, twisting, walking, and sitting for long periods of time.
Salary Description Negotiable
$191k-322k yearly est. 60d+ ago
Dental Sterilization Technician
High Country Community Health 3.9
High Country Community Health job in Newland, NC
Job Title: Dental Sterilization Technician Department: Dental Immediate Supervisor: Dental Site Lead (site specific) A nonexempt position responsible for a variety of duties in relation to the decontamination, preparation, sterilization and distribution of dental instruments
utilizing infection control and safety practices during all phases of the process.
Duties and Responsibilities of a Dental Sterilization Technician
* Collect used and contaminated equipment, instruments, and supplies for sorting and decontamination.
* Clean equipment, instruments, and supplies of contaminants by removing waste matter
* Prepare and package decontaminated instruments for sterilization
* Operate, monitor, and maintain sterilization equipment accurately and safely.
* Ensure the sterilization of instruments and supplies are in accordance with the standards of regulatory agencies, including OSHA and the CDC
* Maintain appropriate records/logs, and monitor quality control and infection control standards.
* Properly dispose of all biohazardous material
* Assist in cleaning and disinfecting dental operatories as needed.
* May be required on occasion to assist chairside for charting/recording patient information for certain provider types or when short staffed.
* This position requires the employee to be on their feet for several hours while tasks are being completed.
* Perform other related activities, as required, to assure safe patient care and to maintain the highest standards of infection control.
Requirements
Preferred Qualifications:
* Education/Certification/Licensure:
* High school diploma or equivalent.
* CPR certification for Health Care Providers, required.
* Current vaccination record meeting ACIP Healthcare Workers Recommendations.
* Must have strong time-management skills
* Be able to travel to off-site meetings
$32k-37k yearly est. 27d ago
Family Medicine/Primary Care Physician
High Country Community Health 3.9
High Country Community Health job in Elkin, NC
Full-time Description
High Country Community Health (HCCH) is a federally funded Community and Migrant Health Center with medical locations in Watauga, Avery, Burke, and Surry Counties. The mission of HCCH is to provide comprehensive and culturally sensitive primary health care services that may include dental, mental and substance abuse services to the medically under-served populations.
This position requires medical training for family practice, general practice or other primary care practice orientation,
with understanding and interest in preventive and community health.
II. RESPONSIBILITIES:
A. Examine and treat patients in the office.
B. Refer patients for specialist services, as required.
C. Provider will answer telephone calls from HCCH's Nurse Triage when scheduled.
D. Maintain electronic medical records.
E. Review lab, x-ray, and emergency reports daily and supervise medical support personnel.
F. Provide back-up, supervision and development of standing orders for provider extender.
G. Participate in special screening, training, and community outreach activities as determined.
H. Develop cooperative arrangements with other health providers in the area.
I. Participate in the drafting of medical policies in conjunction with HCCH Medical Director, C.E.O., and board representatives.
J. Ensure appropriate coding for billing purposes
K. Perform all other medically related assigned duties.
L. Maintain ability to order testing with a local hospital.
M. Promote goodwill among and between HCCH employees
N. Maintain respectful and open dialogue with HCCH leadership
Role on Care Team: The physician oversees all aspects of patient care. They will work closely with the other members of the care team to ensure the best care possible. The physician will complete health assessments, make and/or confirm diagnoses, provide referrals to specialists as necessary and may write or refill prescriptions for medications. The physician works closely with
the Patient Health Specialist, Patient Resource Specialist and other support and nursing staff to stay informed about your treatment progress and collaborate on care.
SUPERVISORY RELATIONSHIPS:
Responsible for medical support personnel (NP and PA) regarding patient care.
Responsible to HCCH's Medical Director
Requirements
PROFESSIONAL STANDARDS: The Provider shall devote their best professional skill and services in practicing medicine in accordance with the customary rules of ethics and conduct set forth by the North Carolina Board of Medical Examiners. The Provider will comply with the bylaws, rules, and regulations of HCCH.
Mental Requirements: Must be able to make sound judgment based on assessment and data available and act accordingly. Must be able to be flexible, innovative, and work independently. Must possess good interpersonal skills and ability to prioritize multiple functions or tasks.
Hours: Must be able to work a flexible work schedule including week days, some weekends, evenings, and holidays if needed.
Physical Requirements: Requires considerable physical effort most of the day. Requires squatting, kneeling, reaching, twisting, walking, and sitting for long periods of time.
Salary Description Negotiable
$143k-225k yearly est. 60d+ ago
School Based Mental Health Specialist/LCSW, LCMHC, LPA
High Country Community Health 3.9
High Country Community Health job in Boone, NC
Full-time Description
HCCH clinics participate in the National Health Service Corps loan repayment program Our clinics are located in the mountains of western North Carolina. All of our clinics are within two hours of Charlotte and minutes away from the Blue Ridge Parkway. This area offers ample opportunities for snow skiing and snowboarding, hiking, biking, fishing and kayaking. This position may have the option of being hired as an 10-month or 11-month employee. Details to be discussed during the interview process.
Job Summary and Responsibilities:
The School-Based Behavioral Health Specialist (SBBHS) is responsible for providing and coordinating behavioral health care for patients at High Country Community Health (HCCH), a fully integrated primary care setting. Services may be provided in a clinic or in a school-based setting. This clinician provides evidence-based behavioral health assessment and treatment services to referred patients, predominantly children and adolescents. The clinician monitors symptoms and response to treatment, and works closely/collaborates with the primary care provider, educational system, school staff, consulting psychiatrist/PMHNP, and resource specialist. There is also the opportunity to supervise graduate-level trainees, including doctoral students from the local university.
Primary Job Responsibilities:
Assess strengths, weaknesses, and presenting problems through completion of assessment tools and intake screening interview
Uses assessment information to formulate a diagnosis and treatment plan
Provide individual and family therapy, as well as consultation with caregivers and teachers related to patients' needs
Collaborate with supervisor, school staff, medical provider and other treatment staff regarding observations and treatment interventions
Complete necessary documentation in accordance with service records requirements, Medicaid guidelines, and other insurance requirements
Creates, reviews, and modifies crisis plan as needed
Monitors, evaluates and records clients progress according to treatment plan
Requirements
Requirements/Qualifications/Skills/Experience
Independently licensed psychological associate, clinical social worker or clinical mental health counselor. Applicants should have experience treating children and adolescents. The candidate will possess experience working within a team-based, interdisciplinary treatment environment.
The ideal candidate will have experience working within integrated primary care and/or school- based treatment settings.
Effective written and verbal communication skills. Demonstrated ability to establish rapport quickly with a wide range of patients.
Ability to work under supervision and collaboratively in an inter-disciplinary team setting. Possess a pleasant, open attitude and a professional awareness of boundaries with patients, co-workers, and supervisors.
Seek supervision and consultation as needed with peers and supervisors.
Demonstrate an ongoing interest in learning. Competent computer usage. Desire to work with an ethnically and culturally diverse population.
Excellent working knowledge of DSM-5-TR diagnoses and evidence-based treatments for mental health conditions, behavioral and relationship challenges.
Salary Description $45,000-$60,000
$45k-60k yearly 41d ago
Financial Controller
High Country Community Health 3.9
High Country Community Health job in Boone, NC
NATURE OF POSITION: Directs, coordinates and administers all financial transactions for High Country Community Health, Inc. in such a manner that ensures the integrity, accuracy and transparency of the financial reporting and security of the assets of the organization.
On-site work. Hybrid possibility after probationary period of 120 days minimum.
I. QUALIFICATIONS
A. Graduate of accredited college or university with an appropriate degree in accounting and finance. CPA preferred.
B. Three to five years of experience as a finance manager or accountant.
C. Experience in a Non-Profit environment with public and private funding.
D. Healthcare experience
E. Knowledge and experience with establishment and maintenance of computer programs related to collection of financial data.
F. Strong organizational and communication skills.
II. RESPONSIBLE TO: Chief Financial Officer
Requirements
III. RESPONSIBILITIES:
A. Prepares and manages the monthly close, reconciliations and preparation of financial reporting including board reports, grant reconciliation and reporting and audit preparation.
B. Assists in the preparation of the budget, forecasts, inventory control, insurance and the supervision of Payroll, Accounts Payable and Accounts Receivable.
C. Optimizes cash flow through aggressive management of payables and receivables and other fund sources.
D. Analyzes and interprets financial data and develops reports to reflect internal economic conditions and trends.
E. Direction and control of comprehensive budget preparations and effective revenue and cost forecasts.
F. Preparation of accurate and understandable financial statements quarterly including balance sheets, statements of revenue and expenditures; total operating costs by funding sources and unexpected revenues and donations as well as statement of expenditures by cost centers.
G. Coordinates materials for annual audit and preparation of all tax returns, as well as Form 990. Completes year-end IRS reports.
H. Reviews and approves all cash disbursements.
I. Responsibility for accurate maintenance of records of all fixed assets and depreciation schedule. Acts as liaison with all departments to ensure equipment control.
J. Responsibility for supervision of general ledger preparation and coordination of material for computer service center.
K. Interpretation of regulations applicable to health care financing.
L. Participates in designated Performance Improvement Programs and attends all meetings.
M. Performs other related duties incidental to the work described herein.
VI. Employment Status: Full time/Exempt
Salary Description 100,000/yr
$78k-122k yearly est. 60d+ ago
English and Spanish Speaking Medical Interpreter
High Country Community Health 3.9
High Country Community Health job in Newland, NC
Interpreter assists in BHI tasks (front desk check-in/appointments, BH service visits, case management needs) as translator between Spanish-speaking consumers and clinicians. Additionally, interpreter helps transport uninsured, Spanish-speaking consumers to HCCH appointments as needed and as available. Interpreter assists clinicians and staff to engage in culturally informed care through discussing cultural norms, experiences, and expectations of the area's Latino population. Additional responsibilities as qualified include patient health education and related documentation, representing HCCH at community events, outreach, networking with community leaders and other duties as determined by supervising and leadership staff.
Requirements
Native Spanish-speaking proficiency. At least 2 years experience interpreting between Spanish and English in a health care setting. Demonstrated ability to collaborate effectively in a team setting. Valid NC driver's license and good driving record. Cultural understanding of the local Latino population. Bachelor's degree and nursing background preferred.
$29k-53k yearly est. 60d+ ago
Pediatric Advanced Practice Provider
High Country Community Health 3.9
High Country Community Health job in Elkin, NC
High Country Community Health integrated care services expand over four counties in the Blue Ridge Mountains and the foothills. These areas are rich with natural beauty, close community, and opportunities for healthy living. Outdoor recreational activities are endless; hiking in the spring, rafting in the summer, or winter skiing are examples of how each season contributes its own unique possibilities. The High Country is surrounded with vibrancy and HCCH is proud to call this area our home.
High Country Community Health offers sign-on bonuses, competitive salaries, and assistance in student debt loan repayment through the National Health Service Corp. HCCH Benefits include: medical, dental, vision, shortterm disability, longterm disability, group term life, paid holidays, paid time off and 401k match.
Job Supervisory Responsibilities: May share in the supervision of RNs, LPNs, and/or medical assistants, depending on departmental organization
General Summary: An exempt position responsible for providing primary care services, including assessing, diagnosing, prescribing, treating, and educating patients. Works closely with physicians and other clinicians in a team approach to patient care. May specialize in a specific type of clinical care, e.g., pediatrics, geriatrics.
Essential Job Responsibilities:
* Assesses patient status by obtaining health history through patient/family interviews and chart reviews; assessing presenting illness, risk factors, and family history, psychosocial situation, and cultural factors; and performing appropriate physical examination.
* Orders/performs appropriate laboratory diagnostic and other screening tests. Seeks other information as needed, including consultation with physicians and other clinicians, for evaluation of illness. Integrates data to determine diagnosis and therapeutic plan, including identification of any health risks.
* Develops and implements treatment plan by prescribing/dispensing medications and/or injections in compliance with medical practice guidelines and state laws. Handles minor lacerations. Instructs patient/family regarding medications and treatments. Educates patients regarding health promotion/illness prevention. Recommends appropriate community resources to meet patient/family needs. Communicates appropriate case management information to other professionals and community agencies. Prepares documentation for medical records including updating patient medical chart by posting examination and test results, diagnosis, medications, and treatment in written/computerized manner.
* Participates in peer reviews, chart reviews, staff education, clinical guideline development, and other continuing education and quality assurance activities to demonstrate compliance with standards, regulations, policies, and procedures. Acts as consultant/collaborator to clinical team on area of specialty. Complies with patient confidentiality requirements. Promotes patient advocacy.
* Collaborates with physicians in managing acute and long-term medical needs of patient. Provides monitoring and continuity of care between visits according to treatment plan including triaging patient calls/e-mails.
Requirements
Education: MSN/Master's in PA Studies. Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved nurse practitioner or physician assistant program.
Experience: Minimum three years of professional nursing/PA experience in a clinic setting.
Other Requirements: NC License to practice medicine/DEA REQUIRED. Current CPR certification.
Work Environment: Combination of exam rooms and medical offices. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental/Physical Requirements: Requires standing and walking for extensive periods of time. Occasionally requires lifting and carrying items weighing up to 10 pounds. Requires correct vision and hearing to normal range. Requires working under stress in emergency situations and occasionally may involve irregular working hours.
$36k-66k yearly est. 60d+ ago
Dental Centralized Scheduler
High Country Community Health 3.9
High Country Community Health job in Boone, NC
Full-time Description
We are looking for a Centralized Scheduler that will be the liaison between the clinic staff and our current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior.
Responsibilities:
Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion
Prepare, maintain and monitor schedule for multiple providers
Fill cancelled/rescheduled appointments assuring schedule is full
Understand dental procedures and dental terminology for proper scheduling and treatment coordinating
Schedule and confirm patient appointments
Coordinate daily schedule with patient treatment needs and available treatment times
Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up
Work closely with clinical staff and other front office staff to assure smooth flow of patient care
Provide excellent customer service 100% of the time.
Determine type of service caller is seeking.
Verify dental insurance information
Understand insurance benefits to effectively educate patients on their dental benefits and communicate with Practice Manager.
Collect full and complete insurance information from caller utilizing the form provided by the dental billing manager.
Route all private insurance information to the dental billing specilist for verification indicating the date of the appointment.
Verify address, phone number, and potential need for updating annual registration paperwork, and schedule the paperwork appointment as needed.
Coordinate and schedule an interpreter if needed with follow-up notification to all appropriate staff.
Verify eligibility for a 6 month checkup (recall) prior to scheduling that type of appointment.
Be knowledgeable of the sliding fee schedule and acceptable proof of income.
Accurately inform callers without insurance or with limited Medicaid information on the slide and what is required for acceptable proof of income.
Be able to estimate dental fees for copay and treatment.
Repeating the phrase "this is only an estimate and may change based upon proof of income that is provide" is required during call.
Schedule the dental appointment with the dentist of record.
Repeat appointment date, time and location to caller 100% of the time.
Inform parent or legal guardian that they must be present at the first appointment or if annual registration is due.
Inform caller they will need to bring a list of their medications.
Place a note in the note box of the appointment regarding slide and insurance information.
Other duties as assigned.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
Strong phone and verbal communication skills along with active listening.
Be customer service oriented and able to communicate with a pleasant demeanor at all times.
Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
Must have computer skills; be proficient with Microsoft office software. Experience with Dentrix or similar dental software desired.
Is team oriented and values diversity.
Dental experience preferred.
Has a commitment to personal excellence and customer service.
High School Diploma
Salary Description $16-$20
$23k-30k yearly est. 49d ago
Dental Sterilization Technician
High Country Community Health 3.9
High Country Community Health job in Newland, NC
Full-time Description
Job Title: Dental Sterilization Technician
Department: Dental
Immediate Supervisor: Dental Site Lead (site specific)
A nonexempt position responsible for a variety of duties in
relation to the decontamination, preparation, sterilization and distribution of dental instruments
utilizing infection control and safety practices during all phases of the process.
Duties and Responsibilities of a Dental Sterilization Technician
Collect used and contaminated equipment, instruments, and supplies for sorting and decontamination.
Clean equipment, instruments, and supplies of contaminants by removing waste matter
Prepare and package decontaminated instruments for sterilization
Operate, monitor, and maintain sterilization equipment accurately and safely.
Ensure the sterilization of instruments and supplies are in accordance with the standards of regulatory agencies, including OSHA and the CDC
Maintain appropriate records/logs, and monitor quality control and infection control standards.
Properly dispose of all biohazardous material
Assist in cleaning and disinfecting dental operatories as needed.
May be required on occasion to assist chairside for charting/recording patient information for certain provider types or when short staffed.
This position requires the employee to be on their feet for several hours while tasks are being completed.
Perform other related activities, as required, to assure safe patient care and to maintain the highest standards of infection control.
Requirements
Preferred Qualifications:
Education/Certification/Licensure:
High school diploma or equivalent.
CPR certification for Health Care Providers, required.
Current vaccination record meeting ACIP Healthcare Workers Recommendations.
Must have strong time-management skills
Be able to travel to off-site meetings
Salary Description $15-$17
$32k-37k yearly est. 27d ago
Learn more about High Country Community Health jobs
Zippia gives an in-depth look into the details of High Country Community Health, including salaries, political affiliations, employee data, and more, in order to inform job seekers about High Country Community Health. The employee data is based on information from people who have self-reported their past or current employments at High Country Community Health. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by High Country Community Health. The data presented on this page does not represent the view of High Country Community Health and its employees or that of Zippia.
High Country Community Health may also be known as or be related to HIGH COUNTRY COMMUNITY HEALTH INC and High Country Community Health.