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Guest Service Representative jobs at The High Companies

- 234 jobs
  • Showroom Representative

    Watsco, Inc. 4.4company rating

    Catskill, NY jobs

    N&S Supply is hiring a Showroom Sales Representative for our Fishkill location. Join our team and be part of a growing company that offers competitive pay, great benefits, and room for advancement. Saturdays mandatory. Benefits include: * Company subsidized Medical plans * Health Savings Account * Dental and Vision * Pre-tax & Roth 401k with Company Match * Paid time off * Paid Holidays * Company paid Life Insurance & AD&D * Wellness Incentives * Voluntary Benefits with SunLife * Employee Stock Purchase Program * Full benefits guide provides details and eligibility for programs* $22-$25/hr. with very competitive commission program. Responsibilities include greeting and assisting customers, writing, tracking, and scheduling orders, set up deliveries, obtaining product knowledge of plumbing fixtures, faucets and accessories, respond to calling queues, emails, and phone calls daily. Showroom experience preferred. Responsibilities include greeting and assisting customers, writing, tracking, and scheduling orders, set up deliveries, obtaining product knowledge of plumbing fixtures, faucets and accessories, respond to calling queues, emails, and phone calls daily. Showroom experience preferred. Experience in plumbing Showroom sales necessary. Must have excellent customer service skills with attention to detail, be able to multi-task, work as part of a team, have basic computer skills, and able to read blueprints. Some bending, lifting and climbing, standing for long periods will be required.
    $22-25 hourly 12d ago
  • Guest Service Representative

    Cumming 4.8company rating

    Georgia jobs

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $10.00 - $12.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $10-12 hourly Auto-Apply 60d+ ago
  • Guest Service Representative

    Philadelphia/Mt Laurel 4.1company rating

    Mount Laurel, NJ jobs

    The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Check guests in and out of the property Handle guest inquiries and provide information about the local area Assist with resolving guest complaints and issues Process payments and maintain accurate records Collaborate with other team members to ensure guest satisfaction Requirements: Excellent customer service skills Strong communication and interpersonal abilities Attention to detail and problem-solving skills Ability to work in a fast-paced environment Previous experience in a customer-facing role is a plus Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Guest Service Representative

    The Kinley Cincinnati 3.3company rating

    Cincinnati, OH jobs

    Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines Complete all tasks described on the relevant shift check list during shift Have knowledge of fire alarm system and Emergency/evacuation procedures Check the credit of guest accounts daily and follow up if action is required Have knowledge of surrounding area Be responsible for security of guests, fellow employees, and hotel assets Keep cash drawer secure and in balance throughout the shift Communicate with housekeeping department in order to ensure an ample supply of clean rooms Sell and up-sell rooms to walk-ins and phone reservations Have general knowledge of housekeeping, bed making, vacuuming, etc. Strive for the consistent goal of 100% occupancy and 100% guest satisfaction Have professional telephone & communication skills Have patience and understanding for every person encountered Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person. Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle and work well under pressure Have finger dexterity for operating equipment such as computers Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $22k-28k yearly est. 60d+ ago
  • CSR

    Handyman Connection 4.5company rating

    Hanover, MA jobs

    Replies within 24 hours Benefits: Flexible part-time schedule (no nights or weekends) Mentorship from the business owner - get hands-on insight & coaching Annual performance review with potential base increase Listed pay of $18 to $21.50 depending on experience Paid time off (including your birthday) 401(k) 401(k) matching What You'll DoAs our Customer Service Representative (CSR), you'll be the go-to connection point between homeowners and our skilled team of 15-20 craftsmen. You'll manage job scheduling, customer communication, and day-to-day office operations-all while helping us grow our brand through creative marketing support. Responsibilities Coordinate home improvement projects from start to finish Manage scheduling, phone calls, job tracking, and billing Serve as the communication hub between clients and craftsmen Support marketing initiatives (social media, promotions, local outreach) Help manage CRM tools and maintain accurate digital records Provide a welcoming and professional voice for our customers Ensure the office environment runs smoothly and efficiently Qualifications No degree required, we are looking for dependable candidates with admin or customer service experience Natural communicator with strong written and phone skills Microsoft Office tools (Outlook, Excel, Word, PowerPoint) Who We Are At Handyman Connection of South Shore, we've spent 7 years delivering top-quality craftsmanship and personalized service across the South Shore. As a locally owned and operated business, we're proud of our 4.8-star Google rating and loyal customer base-over half of our work comes from repeat clients. Apply today! We respond to all candidates within 24 hours. Compensation: $21.50 per hour Your locally owned Handyman Connection works with talented craftsmen like you to deliver quality workmanship and professional service for our customers. If you're interested in: high earnings potential a flexible schedule that you control using your skills to help improve other's lives We might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
    $21.5 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Logan A/C & Heat Services 3.8company rating

    Dayton, OH jobs

    Call Center Representative - On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $17 an hour - Full-time Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Call Center Representative to provide fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive growth-oriented environment? WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. A DAY IN THE LIFE OF A CALL CENTER REPRESENATATIVE What I Do As A Customer Experience Specialist The Customer Service Representative provides excellent customer service by answering phones, scheduling services, assisting, and directing customers to ensure a positive experience. Essential Duties and Responsibilities: Answer incoming calls for all markets Schedule service calls efficiently and profitably Make outbound calls to schedule maintenance for customers Maintain customer records by updating account information Respond promptly to customer inquiries Follow up on unscheduled service leads Communicate with customers through email, text, and/or phone Maintain professionalism, courtesy, and empathy with customers, establishing a positive rapport Resolve product or service problems by clarifying complaints, determining the cause, and providing the best solution, with follow-up to ensure resolution Work and communicate professionally with peers, other departments, and markets Meet call metrics, maintenance plan goals, and evaluation expectations Ability to work a rotating schedule, including evenings, weekends, and holidays Perform additional duties as assigned Competencies: Active Listening: Focuses on understanding customers and asking appropriate questions Communication: Timely and appropriate responses, demonstrating a quick grasp of information Composure: Remains poised under pressure and does not become defensive Courtesy: Demonstrates politeness and respect in interactions with others Patience: Tolerant and thorough, ensuring customer concerns are fully addressed before acting Experience and Requirements: Bachelor's Degree or Associate's Degree with 1-3 years of related experience 1-3 years of experience in customer service Experience with customer database systems Proficiency in Microsoft Word, Excel, and Outlook Strong written and oral communication skills Ability to adapt to changes in a fast-paced work environment QUALIFICATIONS Strong verbal and written communication Ability to work independently and with a team Excellent organizational skills Strong problem-solving skills Computer skills Experience talking over the phone 1-3 years customer service experience Ability to pass a background check Valid driver's license WORK SCHEDULE 9:00 AM-5:30 PM Monday-Thursday & 8:30 AM-5:00 PM on Friday. This position also has a requirement for holidays and Saturdays, working at least one holiday a year and one Saturday a month with holiday and Saturday hours being 7:30 AM-12:00 PM. Benefits: Eligibility for benefits begins after a 90-day probationary period. We offer a comprehensive benefits package, including: Medical, Dental, and Vision Insurance Health Savings Account (HSA) Short and Long-Term Disability Insurance Life Insurance Paid Vacation, Sick Time, and Holiday Pay 401(k) Plan and Profit Sharing (eligible after 1 year of employment) To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $17 hourly 60d+ ago
  • Customer Service Representative A

    Handyman Connection 4.5company rating

    Hanover, MA jobs

    Replies within 24 hours Benefits: 401(k) matching Bonus based on performance Competitive salary Fast-paced local office of a Home-Improvement Franchise has an opening for a part-time Customer Service Representative. We are growing rapidly, so we're looking for additional office support to take us to the next level. A bit about us...our customers love us! We have 4.7-star Google rating and over 50% repeat customer base. Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship. In this role, you'd be responsible for coordinating home improvement projects with a team of 15-20 craftsmen and customers throughout the South Shore. Its a fast-paced, dynamic role that will require you to think on your feet and multi-task. The work is based in the office in Hanover, but it is a clean, comfortable work area that enables social distancing. Be sure to visit our website and Google our business to see what our customers say about our work. What You Will Receive Earn competitive pay depending on your skills, experience and availability Part-time to start, with the option to go full-time in the future. Work during traditional business hours with flexibility on start time & days - and no nights! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling a plus Experience working in a Customer Service Role or Telemarketing Role preferred Check us out on the web at: *************************************** #ZR Compensation: $18.50 per hour Your locally owned Handyman Connection works with talented craftsmen like you to deliver quality workmanship and professional service for our customers. If you're interested in: high earnings potential a flexible schedule that you control using your skills to help improve other's lives We might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
    $18.5 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Handyman Connection of Indianapolis, In 4.5company rating

    Indianapolis, IN jobs

    Job DescriptionBenefits: Competitive salary Paid time off Training & development What You Will Receive Please be aware this job is not remote you would need to report to the office in Speedway every day Earn competitive pay depending on your skills, experience and availability Work during traditional business hours M-F 8-5 No Weekends Professional small office with a friendly touch Paid training on working software Business casual attire atmosphere Paid vacation, paid personal days for family needs and holidays. Owner very flexable to suit candidates needs Very small two person office does not provide insurance Bonus potential based on performance Advancement potential to assistant office manager, office manager and general manager Yearly pay increases Responsibilities Dedication to excellent customer service Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Experience handling projects to completion Ability to multi-task in a high stress environment Qualifications Strong telephone and written communication skills. Strong Computer skills Outgoing personality; enjoys working with people Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc. (1+) years experience working in a Call Center or Customer Service Role preferred Knowledge of home repair and light remodeling a plus Handyman Connection of Indianapolis is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business. We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Indianapolis to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Indianapolis
    $26k-34k yearly est. 5d ago
  • Guest Service Supervisor

    The Kinley Cincinnati 3.3company rating

    Cincinnati, OH jobs

    Guest Services / Front Desk Supervisor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Services / Front Desk Supervisor assists the Front Office Manager/Operations Manager in overseeing the Front Office Team, which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Have proven advanced knowledge and skills related to guest services, PMS systems and basic supervisory skills Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Assist in overseeing the Front Office and maintains a high standard Monitor and evaluate guest satisfaction Recognize regular and VIP Guests promoting Brand loyalty program Maximize room occupancy at best rates Promote other services and facilities of the hotel through up-selling techniques Assist with other departments when necessary Comply with hotel security, fire regulations, and all health/safety regulation and legislation Have knowledge of all hotel systems including phone PBX system, key system, PMS systems, and company programs Have knowledge of surrounding area Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle escalated issues within the brand and company guidelines and is able to deescalate any issues to ensure guest satisfaction and company values are demonstrated Have finger dexterity for operating equipment such as PMS systems and computers. Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate guest needs and operational items for team. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $30k-38k yearly est. 12d ago
  • Guest Service Supervisor

    The Kinley Cincinnati 3.3company rating

    Cincinnati, OH jobs

    Guest Services / Front Desk Supervisor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Services / Front Desk Supervisor assists the Front Office Manager/Operations Manager in overseeing the Front Office Team, which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Have proven advanced knowledge and skills related to guest services, PMS systems and basic supervisory skills Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Assist in overseeing the Front Office and maintains a high standard Monitor and evaluate guest satisfaction Recognize regular and VIP Guests promoting Brand loyalty program Maximize room occupancy at best rates Promote other services and facilities of the hotel through up-selling techniques Assist with other departments when necessary Comply with hotel security, fire regulations, and all health/safety regulation and legislation Have knowledge of all hotel systems including phone PBX system, key system, PMS systems, and company programs Have knowledge of surrounding area Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle escalated issues within the brand and company guidelines and is able to deescalate any issues to ensure guest satisfaction and company values are demonstrated Have finger dexterity for operating equipment such as PMS systems and computers. Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate guest needs and operational items for team. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $30k-38k yearly est. 60d+ ago
  • Customer Service Representative

    Precision Garage Door of North Jersey 4.0company rating

    Plainsboro, NJ jobs

    Job Description Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? We are looking for a talented Customer Service Representative to join our team. This is an incredible opportunity to be the voice and face of our brand, providing top-notch service to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Full-time Customer Service Representative Description: Interact with customers in response to inquiries, concerns, and requests about our products and services Deal directly with customers either by phone or electronically Become proficient with software - Service Titan, Trello, SendHub, Google Mail, Dialpad (training provided) Respond to and resolve customer issue(s) Keep records of customer interactions and transactions Communicate and coordinate with internal departments Dispatch Technicians Schedule door estimates Demonstrate product knowledge, problem solving and documentation skills Manage business reviews both orally and electronically via the internal and external channels Ensure timely arrival to work in order to facilitate calls Participate in ongoing training Willingness to cross-train in other areas Other duties as assigned $20.00-$25.00/ hourly depending on experience Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Full-time Customer Service Representative Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent is required; some college a plus 0-3 years in a previous, heavy volume customer service role preferred Must have relevant computer skills (e-mail, Microsoft applications); proficient in using a tablet is a plus Must demonstrate proficient phone skills and attention to detail Must be available to work at least one of the weekend days (Saturday or Sunday) after probationary period is over
    $20-25 hourly 28d ago
  • Customer Service Representative

    The Overhead Door 3.8company rating

    Lithia Springs, GA jobs

    Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes. Education High School Diploma or GED Physical / Work Environment Requirements Ability to stand for long periods of time in a non-climate controlled environment. Ability to lift up to 50 pounds. DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not crate an employment contract, implied or otherwise, other than an “at will” employment relationship. Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep

    Specialty Building Products 3.6company rating

    La Porte, IN jobs

    We are currently looking for a Customer Service Rep / Inside Sales Support for 1st Shift, Monday - Friday, 7:30 am to 4:30 pm, to join our VALUES-based organization. In this role you will focus on: Responsibilities: * Receive incoming calls related to sales inquiries for new and established customers; provide simple pricing and availability, as well as information about our products and distribution services * Respond to customer inquiries promptly by clarifying desired information; researching, locating, and providing desired information; and providing excellent customer service * Resolve product or service problems by clarifying the customer's complaint and/or issues; determining the cause of the problem; researching and exploring answers and alternative solutions; expediting correction or adjustment; following up to ensure resolution; escalating unresolved problems * Maintain detailed records of interactions with the customers in an orderly manner * Posting Orders * Print Pick and Pack * Invoicing * Other duties, as assigned and requested by supervisor Qualifications: * Minimum of 1-2 years of customer service experience * Prior wholesale lumber product experience, a bonus * Must be computer literate, and proficient in Microsoft Outlook, Word, and Excel Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products! Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include: * Medical, Dental, Vision given on the 1st of the month following 30 days of employment * Company-Paid Life Insurance & Disability * 401(k) with Company Match * Company-Paid Time Off * Paid Holidays & Floating Holidays * PLUS ADDITIONAL PERKS! Serving our communities: We are also committed to our core value of "using our influence to have a uniquely positive impact" on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence. We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees. Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.
    $28k-36k yearly est. 38d ago
  • Customer Service Rep

    Specialty Building Products 3.6company rating

    Branchburg, NJ jobs

    U.S. LUMBER GROUP, an SBP brand is currently looking for a Customer Service Rep who will be responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. Essential Functions Customer Service * Manages product pricing with customers to maximize company profitability. * Manages orders taken by phone, fax, and email, ensuring accurate entry into the order management system * Processes customer orders in a courteous, efficient, and timely manner * Organizes workflow to meet customer deadlines * Presents and discusses the products and services of the company in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs * Manages inbound and outbound phone calls professionally, efficiently and with good communication skills * Attends to customer questions, complaints, and concerns immediately, and facilitates satisfactory resolution * Understands and appropriately uses corporate pricing systems to create profitable sales * Reviews quotes and orders for accuracy * Confirms all costs with vendors in the case of special orders Sales and Marketing * Supports customer sales through service, education, and effective problem solving. * Makes outbound calls to fill truck routes as requested. General/Administrative * Supports the company vision and mission and demonstrates the corporate core values in all professional activities. * Complies with all OSHA safety requirements, work rules and regulations. * Compiles and maintain all required paperwork, records, documents, etc. * Follows systems and procedures outlined in company manuals. * Maintains departmental housekeeping standards. * All other duties as requested by management. Qualifications Formal Education and Certification * Associates degree required; 3 years of inside sales experience may be substituted for education requirement Knowledge and Experience * 3 years of inside sales experience preferred * Experience in a call center environment is highly preferable * Knowledge of the building supply and millwork industry is highly preferable * Computer skills and experience in utilizing order management programs is required 2 Personal Attributes * Exceptional written, verbal, and interpersonal communication skills * Ability to work under pressure and with shifting priorities * Desire to serve Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products! Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include: * Medical, Dental, Vision given on the 1st of the month following 30 days of employment * Company-Paid Life Insurance & Disability * 401(k) with Company Match * Company-Paid Time Off * Paid Holidays & Floating Holidays * PLUS, ADDITIONAL PERKS! Serving our communities: We are also committed to our core value of "using our influence to have a uniquely positive impact" on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence. We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees. Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.
    $30k-39k yearly est. 38d ago
  • Front Desk Associate (Part Time)

    Firstservice Corporation 3.9company rating

    Sandy Springs, GA jobs

    The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. and provide quality service to our customers. Your Responsibilities: * Greeting and directing residents, guests, and invitees * Monitoring and controlling access to the building * Handling deliveries and packages * Stands, greets, and engages residents; checks guests and service providers in/out * Monitoring the fire alarm emergency response system * Resolving and following up on all complaints/issues * Maintaining daily records and forms * Follows safety procedures and strives to maintain a safe work environment * Other duties as needed. Skills & Qualifications: * Critical thinking, problem solving, judgement and decision-making abilities are necessary. * Ability to maintain positivity and diplomacy in a fast-paced environment. * Excellent organization, motivation and interpersonal skills. * Critical thinking, complex problem solving, judgment and decision-making ability. * Excellent customer service skills * Ability to communicate and provide guidance. * Ability to read, analyze and interpret technical procedures, leases and/or regulations Physical Requirements: * Ability to work under usual office conditions. * Ability to work at a personal computer as well as be on the phone for extended periods of time. * Must be able to stand, sit, walk and occasionally climb. * The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed. * Physical demands include ability to lift up to 50 lbs. * Ability to detect auditory and/or visual emergency alarms. What We Offer: As a part-time non-exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision. Compensation: $18.00 Hourly paid bi-weekly Schedule: Saturday & Sunday (8:00AM - 9:00PM) Disclaimer Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
    $18 hourly 56d ago
  • Front Desk Associate

    Firstservice Corporation 3.9company rating

    Atlanta, GA jobs

    As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $18.50 - $19.50 Hourly paid bi-weekly Schedule: Wednesday - Sunday (11pm to 7am) Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
    $18.5-19.5 hourly 28d ago
  • Front Desk Associate (Overnight)

    Firstservice Corporation 3.9company rating

    Atlanta, GA jobs

    As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $19.50 Hourly paid bi-weekly Schedule: Thursday - Sunday (11PM-7AM) Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
    $19.5 hourly 32d ago
  • Front Desk Associate

    Firstservice Corporation 3.9company rating

    Atlanta, GA jobs

    As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $18.00 Hourly paid bi-weekly Schedule: Sunday - Wednesday 11PM - 7AM Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
    $18 hourly 28d ago
  • Front Desk Associate (Part Time)

    Firstservice Corporation 3.9company rating

    Atlanta, GA jobs

    The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. and provide quality service to our customers. Your Responsibilities: * Greeting and directing residents, guests, and invitees * Monitoring and controlling access to the building * Handling deliveries and packages * Stands, greets, and engages residents; checks guests and service providers in/out * Monitoring the fire alarm emergency response system * Resolving and following up on all complaints/issues * Maintaining daily records and forms * Follows safety procedures and strives to maintain a safe work environment * Other duties as needed. Skills & Qualifications: * Critical thinking, problem solving, judgement and decision-making abilities are necessary. * Ability to maintain positivity and diplomacy in a fast-paced environment. * Excellent organization, motivation and interpersonal skills. * Critical thinking, complex problem solving, judgment and decision-making ability. * Excellent customer service skills * Ability to communicate and provide guidance. * Ability to read, analyze and interpret technical procedures, leases and/or regulations Physical Requirements: * Ability to work under usual office conditions. * Ability to work at a personal computer as well as be on the phone for extended periods of time. * Must be able to stand, sit, walk and occasionally climb. * The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed. * Physical demands include ability to lift up to 50 lbs. * Ability to detect auditory and/or visual emergency alarms. What We Offer: As a part-time non-exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision. Compensation: $17 Hourly paid bi-weekly Schedule: Friday - Sunday (3pm-11pm) Disclaimer Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
    $17 hourly 6d ago
  • Night Auditor

    The Kinley Cincinnati 3.3company rating

    Cincinnati, OH jobs

    Part Time Night Auditor NOTE: This is a part time Night Audit. Shift is generally Wed, Thurs & Fri - 11pm - 7am Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $24k-30k yearly est. 3d ago

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