Associate Project Administrative Coordinator
High Rise Fire Protection Corp job in New York, NY
Job Description
High Rise Fire and Security, affectionately known as High Rise, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of products and services including, but not limited to, the design, installation, service and maintenance of Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom and Intrusion Systems. High Rise is an Edwards Systems Technology (EST) Strategic Partner and a multi-year winner of “Strategic Partner of the Year Award” for the Northeast Region.
We are the first North American member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic security, cyber security and defense security with an Artificial Intelligence (AI) platform.
At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City Metro Area. We are currently looking for an Associate Project Administrative Coordinator to provide exceptional preventive and maintenance service for the organization's clients, while providing exceptional client customer service, helping to achieve the company's vision, mission and culture. With a solid reputation in the market, ever so growing client base, cutting edge products and services, now is a great time to join our team.
Required Education and Experience
High School Diploma or equivalent; 2-year experience in project coordination and Fire Department & Department of Building filing experience or 4 years combination of higher education & related experience and/or training.
Essential Duties and Responsibilities
Liaison between HRFS Project Managers, HRFS Executive, all other HRFS departments, HRFS clients, and Local Authorities (FDNY/DOB, etc.).
Maintain accurate records of all work performed, and address any problem encountered or identified with the project.
Conduct regular Project Review appropriately to provide quality assurance and support to client and HRFS Project Mangers.
Review project status with HRFS client and project managers.
Communicate and coordinate with HRFS Project Engineers and Project Managers on job scope and report on progress on a regular basis.
Manage and maintain smooth working relationships with contractors, clients, architects, 3rd party vendors, and engineers, HRFS Project Managers and Project Engineers.
Coordinate and schedule meetings, attend meetings, note key action items, and send out meeting summaries. Maintain heavy calendar management for the Project Management Office (PMO)
Maintain consistent follow up with the Project Manager on status of current assigned project tasks
Handle incoming calls, take messages and promote effective interoffice communication.
Prepare written communications such as letters, memos, e-mail, agendas for meetings etc.
Support the Project Operations team with account management and client relationship, including consultant.
Coordinate NYC Department of Buildings (DOB) Plan Examinations & NYC Fire Department (FD) Inspection.
Review Project Blue Prints to ensure it meets local authority and agency requirements, and Identify code issues and non-conformance issues, and make recommendations on alternative solutions to client/office.
Maintain accurate records of all work performed, and address any problem encountered or identified with the project.
Additional Duties and Responsibilities
Weekly meeting with PACs to game plan for the coming week and review previous week's progress
Quality Assurance / Control all filing documents prior to submission to FDNY/DOB/AHJ
Lock and Unlock BOMs as per HRF process when needed
Work with PMs on stall projects to move project forward. Review all stall 4.0 project
Review Daily project manager schedule and distribute next day's PM schedule before 9AM.
When new project are assigned to project operations
Review to ensure all collaterals are provided from sales
Review and ensure there are no budget mismatch
Once all collaterals are received enter engineering start date
Send Team Introduction email to our client
Update and maintain project operations reports and projections
HRF electrical installation reports
HRF Programming projections report
Project operations billing projects report
Cover for PAC when on vacations/leave
Review projects when ready to close to ensure all closeouts and necessary documents are collected and delivered
Review all project in 4.1 (sign-off) phase regularly with PAC to ensure timely sign-off with DOB.
Skills and Knowledge
Ability to execute the Department of Project Operations SOP as written and implied
Progressive knowledge of fire alarm systems operation and functions
Quickly obtain knowledge of current existing processes; identify success factors, strengths and weaknesses and opportunities
Juggle multiple projects and priorities simultaneously in a fast-paced environment
Excellent communication (written and verbal) skills in English
Ability to read and review blueprints
Strong computer skills including Microsoft Office Suite , and other relevant applications
Ability to work on multiple projects in different phases simultaneously
Must be a self-starter and be able to work both independently and in a team environment
Must be able to work well under pressure while preparing multiple projects
Ability to work flexible hours to ensure client expectations are met
Ability to communicate effectively, in writing and verbally, with clients, peers, and management
Good problem-solving/decision-making, negotiation, and persuasion skills
Good time management skills
Ability to effectively demonstrate and integrate the HRF client service model when working with clients
Identify opportunities for automation / improving current processes
Develop trend analysis based off of system monitoring report
Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Must be comfortable with working at unfinished high rise buildings.
Company-Sponsored Certifications and Trainings
30-Hour OSHA Construction Safety Certification
4-Hour DOB Scaffolding Safety Certification
HRFS Standard Operating Procedure Training Program
High Rise Fire Project Management Software (System Manager)
Client Service Training Program
Time to Service Training Program
Communicate to Service Training Program
NICET Certification
DOB Expediting License
NYC Fire Department Filing & Expediting, Process License
Lean Six Sigma Certification
Benefits Offered:
High Rise offers a highly competitive compensation and a generous benefits package, including medical, dental, vision, prescription plans for employees and their families, company paid life insurance, 401k/Profit Sharing contributions.
High Rise offers variety of exciting career development opportunities within the organization. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.
Our organization is dynamic, and we pride ourselves on providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service.
Come explore the possibilities at High Rise.
Outside Fire Alarm Sales Representative - Service
High Rise Fire Protection Corp job in New York, NY
High Rise Fire and Security, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of fire alarm, life safety, security products and services including, but not limited to, the design, installation, service and maintenance of fire alarm, Auxiliary Radio Communication Systems (ARCS), card access, camera surveillance and intrusion systems. High Rise is a member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic, cyber and defense security with an Artificial Intelligence (AI) platform.
At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City and the surrounding areas. We are currently looking for an Account Representative. This role is ideal for goal-oriented, self-motivated and entrepreneurial minded professionals with a passion for success. With a solid reputation in the market, ever so growing Client base, cutting edge products and services, now is a great time to join our team.
Required Education and Experience
Two Year Business or Related Degree or an equivalent of industry experience in life safety and/or electronic security systems required
Essential Duties and Responsibilities
Develop and build a book of business using appropriate prospecting strategies with Property & Portfolio Managers, Building Owners, Government Agencies and National Account Companies.
Actively pursue fire alarm, security system, central station and Auxiliary Radio Communication Systems (ARCS) service contracts from potential Clients in the Hospitality, Residential, and Assisted Living, small to mid-size Commercial Buildings, Hospital and mixed buildings market sectors to meet appropriate Grade Level sales targets.
Actively pursue diverse revenue channels from existing Client base and develop new territories.
Build trust and rapport with existing and potential clients.
Identify, qualify and assess Client needs to determine suitable products and services.
Conduct building surveys to support the development of estimates to provide integrated solutions to help organizations manage their life safety, ARCS and security needs.
Prepare quote packages and collaterals for Tenant Alteration and Retrofit projects.
Develop, and implement sales strategies; negotiate and close profitable service contracts.
Monitor Client communication and promptly responding to calls and emails.
Coordinate with a variety of different departments, such as the Accounting, Service and Project Operations departments and/or stakeholders to better serve the Clients' needs.
Prepare bi-weekly sales activity report, semi-annual and annual goal plans.
Skills and Knowledge
Advance knowledge of High Rise Fire (HRF) organizational structure and all department functionalities and workflow
Advance knowledge of EST fire alarm and central station systems products, operation, and functionality
Good knowledge of other over-the-counter and other proprietary fire alarm systems products, operation, and functionality
Advance knowledge of the whole life safety service market
Ability to read, interpret and strategically use life safety system blueprints and schematics to close sales
Advance understanding and application of NYC Building codes and NFPA fire alarm codes
Ability to prospect, assess needs, articulate solutions, negotiate and persuade
Advance proficiency in computer office applications including System Manager, MS Word, Excel, PowerPoint and Outlook
Must be a self-starter and be able to work both independently and in a team environment
Ability to work well under pressure while preparing multiple projects and meeting deadlines
Advance problem-solving and decision-making skills
Advance verbal and written communication skills
Advance presentation skills
Advance interpersonal, organizational and time management skills
Advance knowledge of the PARTNER Selling sales process
Core Competencies
Job Knowledge
Accountability and Dependability
Results Focus and Initiative
Client Service Focus and Effective Communication
Relationship Building and Collaboration
Judgment and Decision Making
Ethics and Integrity
Company-Sponsored Certifications and Trainings
HRFS Sales Training Program
PARTNER Selling Training Program
Time to Sell Training Program
Communicate to Sell Training Program
High Rise offers a highly competitive compensation (salary, commission plus bonus) and a generous benefits package, including medical, dental, vision, prescription plans for employees and their families, company paid life insurance, 401k match and Profit-Sharing contributions.
High Rise offers variety of exciting career development opportunities within the organization. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.
Our organization is dynamic, and we pride ourselves on providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service.
Come explore the possibilities at High Rise.
Auto-ApplyAssociate Teacher
Hempstead, NY job
At Sage Alliance, we support students in grades 5-12 through rigorous academics paired with therapeutic services. Guided by care, resilience, and community, we prepare students to thrive inside and outside the classroom. Join our team and empower students to succeed.
As an Associate Teacher at Sage Alliance, you will help create a safe, engaging learning environment that supports students' academic and emotional growth. You'll work alongside lead teachers, gaining hands-on classroom experience while making a meaningful difference in students' lives.
What You'll Need
Bachelor's degree
Experience working with children or in an educational setting
Ability to support instruction and lead lessons when needed
Strong communication and collaboration skills
Understanding of diverse learning needs and special education practices
What You'll Do
Support teachers in planning and delivering instruction tailored to student needs
Provide small-group and one-on-one academic and behavioral support
Supervise students during arrival, dismissal, lunch, and activities
Take on lead teaching responsibilities when the classroom teacher is absent
Assist with classroom organization, materials, and progress documentation
Why You'll Love Working Here
Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
Wellness perks including gym discounts, mindfulness apps, and prescription savings
Tuition reimbursement, career development programs, and leadership training
401(k) retirement savings with a 4% company match and immediate vesting
Health, dental, and vision insurance
Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
Sage Alliance is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.
Therapist
Garden City, NY job
At Sage Alliance, we're committed to your growth. We encourage you to explore roles that align with your skills and career goals. Selection is based on qualifications, performance, and readiness to succeed.
As a Therapist at Sage Alliance, you will support students' emotional, social, and academic growth through counseling, collaboration, and crisis intervention. You'll work closely with educators and families to help students gain insight, build resilience, and develop the skills needed to succeed in both school and life.
What You'll Need
Master's degree in social work or counseling
Valid School Social Work or School Counselor certification
Experience providing individual, group, and family therapy
Strong communication and collaboration skills
Ability to respond calmly and effectively in crisis situations
What You'll Do
Provide individual, group, and family counseling to assigned students
Offer crisis intervention support during the school day as needed
Maintain accurate clinical documentation and student records
Collaborate with teachers and staff to support student growth and emotional well-being
Participate in supervision and contribute to staff development through clinical insights and presentations
Why You'll Love Working Here
Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
Wellness perks including gym discounts, mindfulness apps, and prescription savings
Tuition reimbursement, career development programs, and leadership training
401(k) retirement savings with a 4% company match and immediate vesting
Health, dental, and vision insurance
Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
Sage Alliance is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.
Account Director - fashion & beauty
New York, NY job
The Account Director oversees the account and as well as other projects for our clients. The Account Director is the senior person on an account and oversees the creative, strategic and operational direction in order to deliver excellence. The Account Director is responsible for gaining a clear understanding of the existing client needs, developing and implementing relationships and strategies to increase the company's service offerings to the client. Additionally, the Account Director is responsible for the overall financial performance of the account(s) and ensuring the achievement of budgeted profit. The Account Director is responsible for savings delivery and service delivery.
We are looking for someone who is immediately available and has experience working extensively with client in the fashion & beauty industry.
JOB DUTIES
(* denotes an "essential function")
* Oversee one or more account teams
* Manage the team to ensure the delivery of BAU operational excellence
* Manage the day to day client relationship
* Identify opportunities to develop the account
* Ensure the achievement of budgeted profit
* Provide leadership for an individual or team
* Directly responsible for account P&L. Analyze on a line by line where time is being spent on the account.
* *Conduct diagnostic meetings with existing clients for process audits along with issue tracking and resolution
* *Provide support in crafting responses to RFIs/RFPs and SOW's
* *Provide quotes. Build and expand client pricing schedules to align with client support requirements
* *Seek opportunities to expand service offerings
* *Conduct budget review meetings with the client as needed
* Ensure regular communication with clients and manage client expectations
* Be the senior point of contact for the client. Be the client escalation point at a senior leadership
* *Plan yearly scope of work/budget with the client to discuss client relationship, performance, budget, forecasting and new strategic initiatives.
* *Oversee the management of project/campaign details & coordination from start to completion
* Train the client on how to use internal Tag systems as required
* Identify opportunities to expand the business to other areas of the company
* Succession planning- Oversee the growth and management of staff
* Oversee the creation of Management Information (MI) on a regular basis, i.e. weekly, monthly and quarterly, which must include metrics for Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
* Monthly reporting
* Provide input, along with manager's support, for Quarterly Business Review (QBR) content
* Take part in the Client Feedback Program to monitor client satisfaction levels
* May manage more than one account
* Recruit for new staff
JOB QUALIFICATIONS
* Bachelor's Degree in Marketing or related field. A combination or work experience and education can be substituted.
* 5+ years of experience in Account Management
* 4-7 years sales background or project management background
* Minimum 3 years experience in marketing production service delivery or a sourcing role
* Strong subject matter expertise in Creative Production or Sourcing
* Working knowledge of campaign management and content production across all media channels
* Understanding production and versioning of TVC elements, digital and social exection, print (including direct mail, literature), Press and Out of Home (OOH)
* Experience with leveraging Project Management, Workflow and Digital Asset Management technology
* Experience with the billing cycle from invoice generation to accounts receivables
* Experience in more than 1 more media type
* Demonstrate ownership and management of one or more P&Ls
* Superior customer service skills
* Excellent written and verbal communication skills
* Ability to multitask, prioritize workload and must be extremely detail oriented
* Polished presentation skills
* Highly organized
* Motivate and lead a team
WORKING CONDITIONS
* Office Environment
The salary range for this position is $100k minimum - $125k maximum per annum. Compensation varies depending on location, job-related factors such as experience, responsibilities, and business needs.
This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.
As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
#LI-Hybrid
#LI-AG1
Auto-ApplyField Service Technician
New York, NY job
We're not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking a highly motivated Field Service Technician in our New York City, New York market to perform various technical duties in support of education and healthcare communications systems. In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment while delivering high-quality customer service promptly.
Accountabilities:
Troubleshoot, repair, along with coordinating changes in programming and maintenance of PA, education, and healthcare communication systems.
Effectively work with customer's IT staff to troubleshoot network-integrated systems.
Professionally interface with customers to convey system status information.
Effectively work with Maintenance Agreement customers to ensure the continued health of existing system deployments.
Responsible for performing agreed-upon preventive maintenance on systems.
Provide effective "on-call" support.
Acquire technical certifications as needed for the job.
Requirements for Success:
Associate's degree or equivalent relevant work experience.
Minimum of 2 years of related low-voltage work experience.
Functional understanding of IT-related technologies, including switching, routing, networking, and server knowledge.
Experience using basic hand tools and multi-meters.
Ability to read schematics and interpret signal flow through circuits.
Willingness to obtain and maintain company-sponsored credentials and certifications.
Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
Excellent written and verbal communication skills to effectively express ideas and information.
Ability to thrive both independently and in a team environment.
A high level of commitment to customer satisfaction.
Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
Ability to follow policies, processes and procedures.
Effective use of Microsoft 365 suite of products.
Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
Maintain a clean driving record.
What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net - Our Solutions - Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. The expected hourly pay rate for this position ranges from $24.13 to $44.81 per hour. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer.
Staff Fullstack Engineer, Detect
New York, NY job
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
As a fullstack engineer on Detect, you'll be at the forefront of bringing AI-powered insights to life for caregivers and facility staff. You'll build the critical user experiences in our Care App that transform AI detection events into actionable workflows that save lives - creating intuitive interfaces for reviewing and escalating fall events, building sophisticated alerting and notification systems, and developing tools that help caregivers respond faster and more effectively. This is an opportunity to shape how thousands of caregivers interact with cutting-edge AI technology, making it accessible, understandable, and actionable. You'll work across the full stack, from crafting responsive React interfaces to building robust backend services, bridging the gap between our AI capabilities and the caregivers who depend on them every day.
Responsibilities
Build simple, intuitive status indicators and operational dashboards that give facility managers and caregivers real-time visibility into resident activity and safety events
Develop sophisticated post-detection workflows in the Care App that enable caregivers to quickly triage AI-detected events, escalate true emergencies, and coordinate team responses
Create flexible alerting and notification systems that allow communities to configure custom rules for resident behaviors like bed exits, unit departures, or balance concerns
Enhance video review capabilities to improve how authorized staff access, annotate, and share fall events while maintaining privacy and security
Implement performant full-stack features using React, TypeScript, and Java/Kotlin, ensuring seamless data flow from backend AI services to user-facing applications
Collaborate with design and product teams to create interfaces that make complex AI capabilities approachable for non-technical users
Minimum Qualifications
5+ years of professional fullstack development experience
Strong proficiency in modern JavaScript/TypeScript and React
Experience with backend development in Java, Kotlin, or similar languages
Track record of building responsive, accessible web applications
Experience with RESTful API design and integration
Demonstrated ability to work across the full stack and ship complete features
Preferred Qualifications
Experience translating complex data or AI-generated insights into intuitive, user-friendly interfaces
Background in building workflow management or escalation systems
Experience with Dropwizard, Spring Boot, or similar JVM frameworks
Track record of building mobile-responsive web applications for non-technical users
Experience working with healthcare, senior care, or other mission-critical applications
Familiarity with privacy and security best practices for sensitive data
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $190,000-245,000 USD, depending upon the job level, which will depend on your level of expertise, your experience, and your qualifications. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Auto-ApplyClient Success Associate
New York, NY job
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
As part of our Client Success team, you'll play a critical role in supporting and nurturing the adoption of Sage among our end user community. You'll use data to identify key trends, challenges, and opportunities, working closely with clients to foster a positive user experience and ensure our product helps them achieve their goals.
We're seeking a Client Success Associate who is passionate about user engagement and data analysis. In this role, you will focus on driving the adoption of Sage's Care Platform offerings: Sage Core, Sage Detect, and Sage Insight. Your responsibilities will include providing proactive support, monitoring user engagement, and using data-driven insights to help communities maximize the value of Sage. You'll work closely with community management to build relationships, encourage best practices, and enable action upon data-driven recommendations to support their operational efficiency.
This is a dynamic, fast-paced, and data-focused role ideal for someone who is both customer-oriented and comfortable working with metrics and analytics to improve client outcomes
Responsibilities
Client Management:
Act as a primary point of contact for clients at the community level; regularly checking in with community leadership to ensure they are satisfied with the product and offer support or training as needed.
Surface identified Sage super-users/champions to the Community and Marketing teams for potential involvement in various campaigns, webinars, training sessions, etc.
Identify at-risk communities and work proactively to address potential issues that could lead to churn or disengagement.
Data-Driven Value Creation & ROI Realization:
Ensure communities achieve measurable ROI by leveraging Sage data to make operational decisions.
Surface opportunities for communities to increase care revenue, reduce liability, and improve operational efficiencies,
and
ensure action is taken on such recommendations.
Train community management on the Sage Analytics platform, ensuring adoption and understanding of how to leverage the data to support their overall operations.
Proactively reach out to communities based on usage data to provide assistance, share best practices, or resolve any challenges preventing full product adoption.
Engagement and Adoption:
Drive user engagement and product adoption within client communities by building strong, trust-based relationships with users.
Monitor app usage patterns and identify areas where clients can improve their engagement with the platform.
Use data and client feedback to deliver personalized recommendations that increase adoption and ensure clients are realizing the full potential of the product.
Cross-Functional Collaboration:
Work closely with the broader Client Success team, Product, and Support teams to relay customer feedback, product challenges, and feature requests.
Share valuable insights and best practices with internal teams to enhance overall customer experience and improve the onboarding process.
Minimum Qualifications
2-4 years of experience in a customer-facing role (Customer Success, Account Management, or similar).
Proven experience building and maintaining client relationships
A customer-first mindset with a passion for helping others succeed through the use of technology.
Strong analytical and problem-solving skills, with the ability to analyze customer data and translate it into actionable insights.
Comfortable using data analytics and visualization tools (e.g., Google Analytics, Tableau, Excel, etc.) to track customer success metrics and create reports.
Excellent communication skills, both written and verbal, with the ability to engage and support clients effectively.
Familiarity with data-driven decision-making, customer success metrics, and tracking product usage.
Ability to collaborate across teams (Sales, Product, Marketing) and advocate for customer needs internally.
Preferred Qualifications
Healthcare or healthtech experience a plus.
Familiarity with customer success tools (e.g., Gainsight, HubSpot, Zendesk) and CRM platforms (e.g., Salesforce).
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $86,000-$120,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Auto-ApplyFileMaker Developer
High Rise Fire Protection Corp job in New York, NY
Job Description
High Rise Fire and Security, affectionately known as High Rise, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of products and services including, but not limited to, the design, installation, service and maintenance of Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom and Intrusion Systems.
We are the first North American member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic security, cyber security and defense security with an Artificial Intelligence (AI) platform.
High Rise Fire and Security is looking for an experienced FileMaker developer to manage and expand our proprietary ERP system. As an in-house developer, you will learn the business inside and out. Armed with that knowledge you'll optimize the existing code and build scalable solutions as the business grows.
Required Education and Experience
This role requires a wide variety of strengths and capabilities, including:
BSc/BA in Computer Science, Engineering or a related field Preferred
Advanced knowledge of application, data and infrastructure architecture disciplines
Working proficiency in developmental toolsets
Understanding of software skills such as business analysis, development, maintenance, and software improvement
1-3 years experience as a successful FileMaker Developer
Strong working knowledge of Agile development methodologies
Ability to work independently (self-driven, focused, and analytical)
Proficiency in FileMaker Pro, FileMaker Server, and FileMaker Go, including layout design, scripting, calculations, security, and reporting.
Excellent problem-solving skills and attention to detail
Strong project management and Agile development skills
Ability to work collaboratively in a team environment and effectively communicate ideas and solutions.
Responsibilities:
Design and implement new modules as business needs evolve.
Conduct quality assurance testing to ensure the accuracy and functionality of new and existing processes.
Perform administrative tasks, troubleshoot FileMaker-related incidents.
Document technical specifications and procedures for reference and knowledge sharing.
Manage and maintain related servers and client software.
Good to have:
FileMaker Certification
Familiar with ESS/SQL, JSON, HTML, PHP, and JavaScript
Familiar with Windows Server and Remote Desktop environments
Familiar with Microsoft Office, especially Outlook and Excel
High Rise offers a highly competitive compensation (salary, plus bonus) and a generous benefits package, including medical, dental, vision, prescription plans for employees and their families 401k match and Profit-Sharing contributions.
Our organization is dynamic, and we pride ourselves on providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service.
Come explore the possibilities at High Rise!
Guard Center Operator
High Rise Fire Protection Corp job in New York, NY
Job Description
Derived from the Latin word “scutum,” meaning “shield,” the Scutum Group provides products and services that protect lives, assets, and data, safeguarding the future of millions of people and thousands of businesses every day. Since its founding in 1989, Scutum has become a key international player in Safety, Security, and Fire Protection, with a strong presence in B2B and B2G markets. Through continuous investments in technology and unparalleled expertise, the Group has grown into a $300 million organization with over 2,000 employees worldwide, operating across 11 countries and over 70 offices.
The Scutum Group entered the North American market in 2020 with the formation of Scutum North America (SNA), beginning with the acquisition of High Rise Fire & Security in New York, the sister company whose platform is being used to post this ad. SNA is headquartered in New York City, and our objective is to expand Scutum's footprint in the U.S. through organic growth and acquisitions. Since 2020, SNA has strategically acquired ten companies across North America, strengthening our position as a leader in the electronic security industry. We are seeking a skilled and motivated Guard Center Operator to join Visentry, one of our entities currently relocating from Englewood, NJ, to Corporate Commons at 1 Teleport Drive, Staten Island, NY 10311. This role offers an exciting opportunity to contribute to our continued growth and success.
Visentry was founded by two security services experts with more than 50 years of combined experience addressing the needs of businesses and government for effective and cost-efficient services for perimeter, asset, data and critical infrastructure protection. With Visentry, they have introduced a unique and groundbreaking service, remote guarding, which delivers around-the-dock, real-time remote video monitoring and response. Visentry integrates 'intelligent ' digital video technology with the most comprehensive central monitoring software available today, delivered on an Application Service Provider (ASP) platform that is protected by redundancy and related fail-safe mechanisms.
The RGC Operator will be responsible for monitoring and responding to video alarm notifications in accordance with established procedures. This role requires attention to detail, clear communication with clients and emergency personnel, and the ability to manage a steady flow of calls while ensuring client service and safety remain top priorities.
In addition to the above, the following are the duties and responsibilities of the RGC Operator:
Essential Duties and Responsibilities
Monitor, review, and verify video alarm alerts received from client locations in real time.
Respond to signals in accordance with standard operating procedures (SOPs).
Communicate effectively with law enforcement, emergency responders, and clients as situations require.
Maintain detailed and accurate records of incidents and responses.
Manage a medium to high volume of calls with professionalism and composure.
Deliver excellent client service by ensuring client satisfaction and safety remain the focus in every interaction.
Collaborate with team members and supervisors to ensure effective monitoring coverage and continuous improvement of response practices.
Required Education, Knowledge and Skills
Minimum two years of college or equivalent working experience.
Computer savvy (Google Docs, Microsoft Office; gamers welcome).
Strong verbal and written communication skills.
Excellent client service orientation.
Strong attention to detail with the ability to quickly analyze and act on information.
Problem-solving mindset and ability to remain calm under pressure.
Reliability and accountability in following procedures and meeting service expectations.
Flexibility and adaptability in responding to evolving situations or schedules.
Ability to work different shifts.
Compensation and Benefits
Competitive salary
Commuter Stipend
Full Medical and Dental coverage (Individual & Family)
Disability insurance
Paid Vacations and Holidays
401k plan with additional company contributions
Other Benefits
In-House skill development training
Access to industry training and tuition reimbursement
In summary, SNA offers competitive compensation with a comprehensive benefits package along with exciting career development opportunities within the organization. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization with the opportunity to work on diverse and exciting projects in the low-voltage and security systems industry. Our organization is growing, dynamic, and proud of our culture in providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service.
Come explore the possibilities at SNA!
Fire Alam Technician - Programmer
High Rise Fire Protection Corp job in New York, NY
Job Description
High Rise Fire and Security, affectionately known as High Rise, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of products and services including, but not limited to, the design, installation, service and maintenance of Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom and Intrusion Systems. High Rise is an Edwards Systems Technology (EST) Strategic Partner and a multi-year winner of “Strategic Partner of the Year Award” for the Northeast Region.
We are the first North American member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic security, cyber security and defense security with an Artificial Intelligence (AI) platform.
At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City Metro Area. We are currently looking for an Associate Programmer to provide exceptional preventive and maintenance service for the organization's clients, while providing exceptional client customer service, helping to achieve the company's vision, mission and culture. With a solid reputation in the market, ever so growing client base, cutting edge products and services, now is a great time to join our team.
Required Education and Experience
High School Diploma or GED equivalent / Some Trade School / 6 months to 2 years trade school certification
2 years fire alarm work experience with S-98 certification
OR
4+ years fire alarm work experience & then can possess S-98 certification within 3 months of hire
Essential Duties and Responsibilities
Perform the duties and responsibilities of an equivalent level Troubleshooter as needed
Program small- to medium-sized projects and corresponding fire alarm panels
Read blueprints and schematics
Identify components' functionality
Install components and prewire on fire alarm panels, ensure correct field and component wiring, and identify proper voltage output on all system components
Bootstrap the fire alarm panels
Troubleshoot field devices and circuits
Maintain accurate records of all work performed and materials used
Generate system status reports upon completion of troubleshooting work
Maintain positive client relations through professional interactions with clients
Skills and Knowledge
Knowledge of computers and software applications
Knowledge of fire alarm systems, operation, and functionality
Ability to read and interpret fire alarm blueprints and schematics, sequence of operation
Understanding and application of NYC Building codes and NFPA fire alarm codes
Knowledge of fire alarm products, and ability to learn EST fire alarm products
Proper use of hand tools (meter, toner, etc.)
Understanding of electronics theories and principles (Ohm's Law, AC/DC, etc.)
Proficiency in report-writing procedures
Ability to demonstrate the safe use of ladders, scaffolding, lifts, and related equipment required
Good listening, verbal, and written communication skills
Good time management skills
Understanding of all company policies and procedures
Ability to effectively demonstrate and integrate the HRF client service model after having completed the training
Certifications and Trainings
Ten-Hour OSHA Construction Safety Certification
Four-Hour DOB Scaffolding Certification within 3 months of hire
Completion of HRF Client Service and technical training within the first 3 months of hire
EST 3 certification within 6 months of appointment
Benefits Offered:
High Rise offers a highly competitive compensation and a generous benefits package, including medical, dental, vision, prescription plans for employees and their families, company paid life insurance, 401k/Profit Sharing contributions.
High Rise offers variety of exciting career development opportunities within the organization. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.
Our organization is dynamic, and we pride ourselves on providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service.
Come explore the possibilities at High Rise.
VP of Software Engineering
New York, NY job
Vice President of Software Engineering
Sage is on a mission to improve the quality of life for older adults, starting with those residing in senior living communities. Falls are the leading cause of injury-related deaths among adults over 65. At the same time, fall prevention and emergency response systems for older adults are archaic and ineffective. This issue is exacerbated by the inefficient procedures that operators of these communities are forced to use to provide care to their residents. Sage's integrated software aims to reinvent how we care for and respond to older adults in times of need. We aim to build a platform that gives caregivers the means to provide care for modern aging.
Sage is a growing team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly successful company, we need to treat our work as a marathon, and not a sprint. The journey matters. We know when to slow down, take breaks, and have fun.
About Us
We're looking for a VP of Software Engineering to lead our software engineering team into its next chapter. You'll be responsible for scaling our engineering organization, defining and executing our technical strategy, and serving as a critical thought partner to the executive team. As the team's most senior software engineering leader, your primary focus will be on building, developing, and supporting a world-class team of engineers - and fostering a culture that values excellence, pride in your work, and relentlessly focusing on our users.
This role requires someone who is strategic, inspirational, and operational. You should be a strong systems thinker who can decompose complex, ambiguous challenges into clear roadmaps and guide the team toward execution. You'll also be an active mentor, ensuring that Sage remains a place where engineers come to do the best work of their careers. While you won't be expected to ship code daily, you should have the technical depth and credibility to dive into the weeds when needed. This role reports to the CTO and will partner closely with Product, Design, and Operations.
Some examples of what you could be doing on any given day include the following:
Building, leading, mentoring, and growing a high-performing engineering team while acting from a place of kindness and humility.
Partnering with the CTO to define the future trajectory of the software engineering team.
Driving architectural and infrastructure decisions to ensure reliability, scalability, and speed.
Partnering closely with Product to define Sage's technical roadmap and align it with company goals.
Helping the team deconstruct large, ambiguous technical problems into a believable set of deliverables.
Ensuring operational excellence through high standards of code quality, testing, and documentation.
Supporting team members' growth through thoughtful feedback, career development conversations, and hiring practices.
Creating systems for onboarding, recruiting, and team rituals that reinforce our values and culture within the engineering organization.
Being a steward of Sage's engineering brand - representing the company externally to attract top-tier talent.
Minimum Qualifications
10+ years of engineering experience, with 5+ years in an engineering leadership role.
Experience scaling an engineering team from early-stage through growth, ideally at a startup or in a fast-paced environment.
Demonstrated excellence in one or more technical domains (e.g., backend, infrastructure, data, frontend)-with enough range to credibly support engineers across the stack.
Proven ability to lead through influence and build trust across cross-functional teams.
Outstanding communicator, able to distill complex topics for a variety of technical and non-technical audiences.
Comfortable navigating between high-level strategy and low-level technical conversations.
Strong systems thinker with the ability to decompose complex problems into actionable plans.
Preferred Qualifications
Experience working in or building HealthTech products.
Experience with technical hiring and scaling teams during high-growth phases.
A track record of fostering team cultures grounded in trust, growth, and accountability.
Previous experience overseeing an entire Engineering department.
Benefits
Our headquarters are located near New York City's Union Square. We believe in cross-team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host off-sites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunches several days a week and a fully stocked snack bar.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary for this role is between $300,000 and $350,000, depending upon the job level, which will depend on your level of expertise, your experience, and your qualifications. We feel that you should be paid well for your contributions to our mission, and that you should stand to gain as we grow and succeed. We also provide fully-paid health insurance coverage for all of our employees.
Auto-ApplySecurity Alarm Technician - Programmer
High Rise Fire Protection Corp job in New York, NY
High Rise Fire and Security, affectionately known as High Rise, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of products and services including, but not limited to, the design, installation, service and maintenance of Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom and Intrusion Systems. High Rise is an Edwards Systems Technology (EST) Strategic Partner and a multi-year winner of “Strategic Partner of the Year Award” for the Northeast Region.
We are the first North American member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic security, cyber security and defense security with an Artificial Intelligence (AI) platform.
At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City Metro Area and the South Florida market. We are looking for a Systems Security Technician to Install, Service, Troubleshoot, Test, Program & Integrate systems with regard to Intrusion, Card Access, Surveillance CCTV, and Intercom products.
Required Education and Experience
High School Diploma or GED equivalent / Some Vocational School / 6 months to 2 years trade school certification and 2 years of alarm installation/service experience
Working knowledgeable in service, operation, and programming of Intrusion, Access Control & CCTV systems, including IP devices and network services
Experience in Honeywell, DMP, Keyscan, Brivo, Speco, Napco, Exacqvision, Avigilon- a plus.
Manufacturers Certification a plus
Essential Duties and Responsibilities
Perform Install-to-termination for Access Control; program and commission site systems
Mount and position CCTV cameras, integrate to NVR, and set up surveillance functions
Install, program, test, and demonstrate Intrusion and Intercom system operations
Configure IP network devices for interoperability of security devices
Troubleshoot systems and perform other duties as required to ensure systems are functioning properly and satisfy code as applicable
Establish and maintain effective working relationships with both internal and external clients
Complete miscellaneous tasks as assigned such as job-site clean-up
Work independently and/or as part of a team with Manager, Project Engineer, Electrical Installers to ensure best practices
Work overtime as required; participate in on-call rotation; maintain a clean and professional image
Skills and Knowledge
Understanding of Windows operating systems and overall IT network topology
Capable of working with LAN / WAN and network applications
Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications
Safe use of hand and power tools such as hammer drills, masonry saws, voltmeter, cable, tone generator, signal, soldering & RJ crimp terminations
Understanding of electronics theories and principles (Ohm's Law, AC/DC, etc.)
Proficiency in report-writing procedures
Capable of lifting up to 50lbs and climb ladders when required in an indoor and outdoor work environment
Basic project and time management skills
Good listening, verbal, and written communication skills
Understanding of all company policies and procedures
Ability to effectively demonstrate and integrate the company client service model after having completed the training
Compensation and Benefits
Competitive base salary plus bonus
Expense account
Full Medical and Dental coverage (Individual & Family)
Disability insurance
Paid Vacations and Holidays
401k plan with additional company contributions
Profit sharing
Life insurance
Other Benefits
Ongoing company sponsored certifications and technical training
Access to industry training and tuition reimbursement
Company laptop & iPad
Career Development Planner (CDP™)
High Rise offers variety of exciting career development opportunities within the organization which begins with the assignment of your own Career Development Planner (CDP)™. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.
Our organization is growing, dynamic, and proud of our culture in providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service. This is what makes us one of the best small companies to work for in New York, according to the New York State Society for Human Resource Management (NYS-SHRM).
Come explore the possibilities at High Rise
Auto-ApplyFounding Sales Development Representative
New York, NY job
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response. Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.
Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.
About this Role
We're building our Sales Development function from the ground up, and you will be one of the first two SDRs laying the foundation. This isn't just another prospecting role, it's a chance to help define the motion, shape the outbound engine, and influence how we scale a high-growth enterprise hardware + SaaS business in the senior living market. Your ideas, experiments, and playbook contributions will directly impact how our commercial team operates for years to come.
If you're ambitious, energized by building something new, and motivated to grow into a top-tier Account Executive or future SDR leader, this role is a true career accelerant. You'll gain high visibility to executives, direct mentorship, and the opportunity to advance quickly as we expand our sales organization.
Responsibilities
Contribute to building the Sales Development function from the ground up by defining processes, documenting best practices, and shaping the systems and playbooks that future SDRs will rely on.
Drive targeted outbound prospecting into enterprise and mid-market senior living organizations, tailoring messaging by role, regional structure, and operational need to open high-value conversations.
Respond to inbound leads from the website, webinars, and events with speed and precision - delivering timely, relevant outreach that converts interest into qualified meetings and early-stage pipeline.
Conduct concise discovery to validate fit, uncover pain points, and elevate meeting quality before handing opportunities to Account Executives.
Partner with AEs to support strategic account development-researching high-priority accounts, identifying key stakeholders, and coordinating multi-threaded outreach that accelerates deal progression.
Execute marketing campaign follow-up and event-related outreach, maximizing pre- and post-event engagement to turn campaign activity into measurable pipeline.
Maintain CRM excellence by documenting interactions, qualification details, and account insights to improve forecasting accuracy and support long-cycle enterprise sales efforts.
Test new messaging, cadences, and prospecting tactics to continually refine outreach effectiveness and contribute to a scalable, repeatable SDR playbook.
Share field insights with Sales and Marketing to strengthen ICP definition, enhance outreach strategies, and increase conversion rates across the funnel.
Minimum Qualifications
1-3 years of experience in a Sales Development or Business Development role, ideally in B2B SaaS, hardware, or enterprise solutions.
Experience prospecting into multi-stakeholder environments or regulated/operationally complex industries (healthcare, education, logistics, etc.)
Strong written and verbal communication skills - you can craft clear, compelling messaging and hold confident conversations with director- and VP-level leaders.
Comfortable balancing both inbound and outbound workstreams.
Familiarity with CRM systems (Hubspot preferred) and sales engagement tools.
Benefits and Pay
Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues. We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.
Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $70,000-$90,000 USD base + commission, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers. We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.
EEO Statement
Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Auto-ApplyAssociate Teacher
Jericho, NY job
At Sage Alliance, we support students in grades 5-12 through rigorous academics paired with therapeutic services. Guided by care, resilience, and community, we prepare students to thrive inside and outside the classroom. Join our team and empower students to succeed.
As an Associate Teacher at Sage Alliance, you will help create a safe, engaging learning environment that supports students' academic and emotional growth. You'll work alongside lead teachers, gaining hands-on classroom experience while making a meaningful difference in students' lives.
What You'll Need
Bachelor's degree
Experience working with children or in an educational setting
Ability to support instruction and lead lessons when needed
Strong communication and collaboration skills
Understanding of diverse learning needs and special education practices
What You'll Do
Support teachers in planning and delivering instruction tailored to student needs
Provide small-group and one-on-one academic and behavioral support
Supervise students during arrival, dismissal, lunch, and activities
Take on lead teaching responsibilities when the classroom teacher is absent
Assist with classroom organization, materials, and progress documentation
Why You'll Love Working Here
Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
Wellness perks including gym discounts, mindfulness apps, and prescription savings
Tuition reimbursement, career development programs, and leadership training
401(k) retirement savings with a 4% company match and immediate vesting
Health, dental, and vision insurance
Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
Sage Alliance is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.
Therapist
Glen Cove, NY job
At Sage Alliance, we're committed to your growth. We encourage you to explore roles that align with your skills and career goals. Selection is based on qualifications, performance, and readiness to succeed.
As a Therapist at Sage Alliance, you will support students' emotional, social, and academic growth through counseling, collaboration, and crisis intervention. You'll work closely with educators and families to help students gain insight, build resilience, and develop the skills needed to succeed in both school and life.
What You'll Need
Master's degree in social work or counseling
Valid School Social Work or School Counselor certification
Experience providing individual, group, and family therapy
Strong communication and collaboration skills
Ability to respond calmly and effectively in crisis situations
What You'll Do
Provide individual, group, and family counseling to assigned students
Offer crisis intervention support during the school day as needed
Maintain accurate clinical documentation and student records
Collaborate with teachers and staff to support student growth and emotional well-being
Participate in supervision and contribute to staff development through clinical insights and presentations
Why You'll Love Working Here
Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
Wellness perks including gym discounts, mindfulness apps, and prescription savings
Tuition reimbursement, career development programs, and leadership training
401(k) retirement savings with a 4% company match and immediate vesting
Health, dental, and vision insurance
Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
Sage Alliance is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.
Security Alarm Technician - Programmer
High Rise Fire Protection Corp job in New York, NY
Job Description
High Rise Fire and Security, affectionately known as High Rise, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of products and services including, but not limited to, the design, installation, service and maintenance of Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom and Intrusion Systems. High Rise is an Edwards Systems Technology (EST) Strategic Partner and a multi-year winner of “Strategic Partner of the Year Award” for the Northeast Region.
We are the first North American member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic security, cyber security and defense security with an Artificial Intelligence (AI) platform.
At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City Metro Area and the South Florida market. We are looking for a Systems Security Technician to Install, Service, Troubleshoot, Test, Program & Integrate systems with regard to Intrusion, Card Access, Surveillance CCTV, and Intercom products.
Required Education and Experience
High School Diploma or GED equivalent / Some Vocational School / 6 months to 2 years trade school certification and 2 years of alarm installation/service experience
Working knowledgeable in service, operation, and programming of Intrusion, Access Control & CCTV systems, including IP devices and network services
Experience in Honeywell, DMP, Keyscan, Brivo, Speco, Napco, Exacqvision, Avigilon- a plus.
Manufacturers Certification a plus
Essential Duties and Responsibilities
Perform Install-to-termination for Access Control; program and commission site systems
Mount and position CCTV cameras, integrate to NVR, and set up surveillance functions
Install, program, test, and demonstrate Intrusion and Intercom system operations
Configure IP network devices for interoperability of security devices
Troubleshoot systems and perform other duties as required to ensure systems are functioning properly and satisfy code as applicable
Establish and maintain effective working relationships with both internal and external clients
Complete miscellaneous tasks as assigned such as job-site clean-up
Work independently and/or as part of a team with Manager, Project Engineer, Electrical Installers to ensure best practices
Work overtime as required; participate in on-call rotation; maintain a clean and professional image
Skills and Knowledge
Understanding of Windows operating systems and overall IT network topology
Capable of working with LAN / WAN and network applications
Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications
Safe use of hand and power tools such as hammer drills, masonry saws, voltmeter, cable, tone generator, signal, soldering & RJ crimp terminations
Understanding of electronics theories and principles (Ohm's Law, AC/DC, etc.)
Proficiency in report-writing procedures
Capable of lifting up to 50lbs and climb ladders when required in an indoor and outdoor work environment
Basic project and time management skills
Good listening, verbal, and written communication skills
Understanding of all company policies and procedures
Ability to effectively demonstrate and integrate the company client service model after having completed the training
Compensation and Benefits
Competitive base salary plus bonus
Expense account
Full Medical and Dental coverage (Individual & Family)
Disability insurance
Paid Vacations and Holidays
401k plan with additional company contributions
Profit sharing
Life insurance
Other Benefits
Ongoing company sponsored certifications and technical training
Access to industry training and tuition reimbursement
Company laptop & iPad
Career Development Planner (CDP™)
High Rise offers variety of exciting career development opportunities within the organization which begins with the assignment of your own Career Development Planner (CDP)™. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.
Our organization is growing, dynamic, and proud of our culture in providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service. This is what makes us one of the best small companies to work for in New York, according to the New York State Society for Human Resource Management (NYS-SHRM).
Come explore the possibilities at High Rise
Outside Fire Alarm Sales Representative - Service
High Rise Fire Protection Corp job in New York, NY
Job Description
High Rise Fire and Security, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of fire alarm, life safety, security products and services including, but not limited to, the design, installation, service and maintenance of fire alarm, Auxiliary Radio Communication Systems (ARCS), card access, camera surveillance and intrusion systems. High Rise is a member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic, cyber and defense security with an Artificial Intelligence (AI) platform.
At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City and the surrounding areas. We are currently looking for an Account Representative. This role is ideal for goal-oriented, self-motivated and entrepreneurial minded professionals with a passion for success. With a solid reputation in the market, ever so growing Client base, cutting edge products and services, now is a great time to join our team.
Required Education and Experience
Two Year Business or Related Degree or an equivalent of industry experience in life safety and/or electronic security systems required
Essential Duties and Responsibilities
Develop and build a book of business using appropriate prospecting strategies with Property & Portfolio Managers, Building Owners, Government Agencies and National Account Companies.
Actively pursue fire alarm, security system, central station and Auxiliary Radio Communication Systems (ARCS) service contracts from potential Clients in the Hospitality, Residential, and Assisted Living, small to mid-size Commercial Buildings, Hospital and mixed buildings market sectors to meet appropriate Grade Level sales targets.
Actively pursue diverse revenue channels from existing Client base and develop new territories.
Build trust and rapport with existing and potential clients.
Identify, qualify and assess Client needs to determine suitable products and services.
Conduct building surveys to support the development of estimates to provide integrated solutions to help organizations manage their life safety, ARCS and security needs.
Prepare quote packages and collaterals for Tenant Alteration and Retrofit projects.
Develop, and implement sales strategies; negotiate and close profitable service contracts.
Monitor Client communication and promptly responding to calls and emails.
Coordinate with a variety of different departments, such as the Accounting, Service and Project Operations departments and/or stakeholders to better serve the Clients' needs.
Prepare bi-weekly sales activity report, semi-annual and annual goal plans.
Skills and Knowledge
Advance knowledge of High Rise Fire (HRF) organizational structure and all department functionalities and workflow
Advance knowledge of EST fire alarm and central station systems products, operation, and functionality
Good knowledge of other over-the-counter and other proprietary fire alarm systems products, operation, and functionality
Advance knowledge of the whole life safety service market
Ability to read, interpret and strategically use life safety system blueprints and schematics to close sales
Advance understanding and application of NYC Building codes and NFPA fire alarm codes
Ability to prospect, assess needs, articulate solutions, negotiate and persuade
Advance proficiency in computer office applications including System Manager, MS Word, Excel, PowerPoint and Outlook
Must be a self-starter and be able to work both independently and in a team environment
Ability to work well under pressure while preparing multiple projects and meeting deadlines
Advance problem-solving and decision-making skills
Advance verbal and written communication skills
Advance presentation skills
Advance interpersonal, organizational and time management skills
Advance knowledge of the PARTNER Selling sales process
Core Competencies
Job Knowledge
Accountability and Dependability
Results Focus and Initiative
Client Service Focus and Effective Communication
Relationship Building and Collaboration
Judgment and Decision Making
Ethics and Integrity
Company-Sponsored Certifications and Trainings
HRFS Sales Training Program
PARTNER Selling Training Program
Time to Sell Training Program
Communicate to Sell Training Program
High Rise offers a highly competitive compensation (salary, commission plus bonus) and a generous benefits package, including medical, dental, vision, prescription plans for employees and their families, company paid life insurance, 401k match and Profit-Sharing contributions.
High Rise offers variety of exciting career development opportunities within the organization. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.
Our organization is dynamic, and we pride ourselves on providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service.
Come explore the possibilities at High Rise.
Associate Teacher
Franklin Square, NY job
At Sage Alliance, we support students in grades 5-12 through rigorous academics paired with therapeutic services. Guided by care, resilience, and community, we prepare students to thrive inside and outside the classroom. Join our team and empower students to succeed.
As an Associate Teacher at Sage Alliance, you will help create a safe, engaging learning environment that supports students' academic and emotional growth. You'll work alongside lead teachers, gaining hands-on classroom experience while making a meaningful difference in students' lives.
What You'll Need
Bachelor's degree
Experience working with children or in an educational setting
Ability to support instruction and lead lessons when needed
Strong communication and collaboration skills
Understanding of diverse learning needs and special education practices
What You'll Do
Support teachers in planning and delivering instruction tailored to student needs
Provide small-group and one-on-one academic and behavioral support
Supervise students during arrival, dismissal, lunch, and activities
Take on lead teaching responsibilities when the classroom teacher is absent
Assist with classroom organization, materials, and progress documentation
Why You'll Love Working Here
Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
Wellness perks including gym discounts, mindfulness apps, and prescription savings
Tuition reimbursement, career development programs, and leadership training
401(k) retirement savings with a 4% company match and immediate vesting
Health, dental, and vision insurance
Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
Sage Alliance is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.
Therapist
Glen Head, NY job
At Sage Alliance, we're committed to your growth. We encourage you to explore roles that align with your skills and career goals. Selection is based on qualifications, performance, and readiness to succeed.
As a Therapist at Sage Alliance, you will support students' emotional, social, and academic growth through counseling, collaboration, and crisis intervention. You'll work closely with educators and families to help students gain insight, build resilience, and develop the skills needed to succeed in both school and life.
What You'll Need
Master's degree in social work or counseling
Valid School Social Work or School Counselor certification
Experience providing individual, group, and family therapy
Strong communication and collaboration skills
Ability to respond calmly and effectively in crisis situations
What You'll Do
Provide individual, group, and family counseling to assigned students
Offer crisis intervention support during the school day as needed
Maintain accurate clinical documentation and student records
Collaborate with teachers and staff to support student growth and emotional well-being
Participate in supervision and contribute to staff development through clinical insights and presentations
Why You'll Love Working Here
Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
Wellness perks including gym discounts, mindfulness apps, and prescription savings
Tuition reimbursement, career development programs, and leadership training
401(k) retirement savings with a 4% company match and immediate vesting
Health, dental, and vision insurance
Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you
Sage Alliance is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.