Banquet Server jobs at Highgate Hotels

Pay: $11.00 per hour The Cabana Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests. Essential Duties & Responsibilities Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keeps kitchen staff informed by noting timing of meal progression Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested Responds to additional patron requirements by inquiring of needs; observing dining process Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous server experience Prior experience with Point-of-Sale (POS) technology Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

Manage the daily operations of a food & beverage unit by analyzing our elements of success: service, production, labor and revenue Ensure that all unit paperwork is completed and submitted by required deadlines Provide a positive work environment for your staff and guests Train and mentor team members on front and back of house operations Create opportunities of professional development for all team members Uphold standards and guidelines set by department, park, company and public health, and implement additional training and corrective action as needed in a fair and timely manner. May also be asked to manage a combination of smaller food units and/or carts Demonstrate strong work ethic and commitment to the Six Flags mantra, vision, and goals. Have a passion for delicious food and providing great guest service. Minimum Requirements: Must be 18 years or older (exceptions may be considered) Ability to work in an environment as fast-paced as our coasters. Complete and maintain Food Handlers Certificate and other required leadership training Basic computer literacy Basic knowledge of operating and trouble-shooting various food equipment. Must be able to stand, walk, bend, stoop and reach throughout your shift. Excellent verbal communication skills Able to work a flexible schedule, including weekends and holidays Friendly, outgoing personality inviting guests to your food unit Ability to work with a team to make the business flow smoothly Working Conditions: Work is performed primarily outdoors in all weather conditions. Lighting is both natural and artificial. Equipment used includes radios, tablets, cleaning tools. Physical demands include standing, walking, bending, working with ovens, grills, and other kitchen equipment. Days and hours will vary and will include weekends, evenings and holidays. Position will require close contact with Park Guests. Certain duties cannot be performed by individuals under the 18 and 15 years old. If you are able to answer “YES” to all of the following questions, please continue the application process by clicking “Apply” Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.

Six Flags Discovery Kingdom is seeking a dynamic and innovative leader to join our Food & Beverage Operations team. This person will be required to create and drive Guest and speed of service initiatives to increase revenues and guest satisfaction scores. This indiviual is also directly responsible for the daily operation of the Catering & Special Event Division. Responsibilities: As a Food & Beverage Catering & Special Events Supervisor, you'll lead daily operations, ensuring food safety, presentation, and guest service standards. You'll manage inventory, control costs, oversee cash handling, and guide seasonal staff. Your role supports compliance, team development, and long-term planning to enhance guest experiences and department growth. Qualifications: We're looking for a passionate and innovative leader to join our Food & Beverage Operations team. The ideal candidate will drive revenue growth, improve service speed and quality, and elevate guest satisfaction across catering and special events. If you thrive in a fast-paced environment and enjoy leading teams to deliver unforgettable guest experiences, we want to hear from you. Skills and Qualifications: At least three years management and/or senior supervisory experience in theme park Food & Beverage Operations, restaurant management, or experience in multi-unit Food & Beverage related field is required. Experience supervising large teams and interfacing with all levels of management. Certified in Safe Food Handling and responsible alcohol service (TIPS) or obtain certification within 60-days. Strong organizational skills and ability to manage multiple operations with minimal supervision. Must be able to demonstrate excellent written and oral communication and interpersonal skills. Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude. Strong teamwork skills and ability to work productively across various departments. Ability to multi-task and have a keen eye for detail and follow-up. Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.

A Food & Beverage Operations Supervisor is responsible for the day-to-day operations of multiple food and beverage locations within the park. The individual is responsible for meeting all financial expectations of an assigned area within the department to include inventory & non-inventory control, as well as labor control while making sure all company, state, and local policies are being fully implemented and executed. Guest Service focus should always be a top priority to meet our business needs. Responsibilities: Key Duties and Responsibilities: Oversees daily operation of locations to maintain compliance with all Six Flags, Food & Beverage Operations, local County Health Department and FDA policies and procedures. Ensures compliance of all Federal, State, and Local liquor laws. Works toward reaching profit goals in assigned area by closely monitoring sales, cost of goods, and inventory. Assists with hiring, training, developing, and scheduling department staff. Monitors labor expenses in assigned area and department as necessary. Training, following up and evaluation of staff on all levels is expected to ensure the team is being set up for success. Provides on-going training and supervision for seasonal staff for future development. Develop and promote an entrepreneurial spirit by making recommendations targeting increased sales and profits Ensuring the team has all the tools necessary to functionally operate their locations. Provides a hospitable and welcoming environment for both guests and team members. Ensures all Team Members are aware of and adhere to the company Mantra of Friendly, Clean, Fast and Safe Service by meeting all Guest First standards and principles Ensuring all patrons are receiving the highest quality of product and service. Adheres to all department and company safety policies by maintaining a safe work environment and aid in the elimination of hazards. Act as Manager on Duty as assigned. Qualifications: Skills and Qualifications: Outstanding leadership, team building and motivational skills. Excellent Communication skills, able to communicate using different avenues. Ability to work in a fast paced environment and adapt to change on a moment's notice. Recognizing quality employees and develop future leadership. The Ideal Candidate Will Meet These Minimum Requirements: Certified in Safe Food Handling or obtain certification within 60 days Two or more years of restaurant management experience, preferably in a multi-unit setting Valid driver's license Must have the ability to work up to 6 days a week including nights, weekends and holidays as business needs dictate in all types of weather conditions

Pay: $16.50 per hour At Great Wolf, the Banquet Server exemplifies high dining standards of presentation,set up, and service. The Banquet Server interacts in a friendly and efficient manner with all guests while serving food and beverages. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Read, interpret and follow with Banquet Event Orders (BEOs) and follow instruction for service from Banquet Captain and/or Manager Participate in event setup including; moving and setting tables and chairs, buffet setup, side stations, etc. Prepare table settings, condiments, beverages, etc. for the function as dictated Communicate with Banquet Captain and/or Manager throughout the function to notify them of changes, special requests, or dietary restrictions to ensure guest satisfaction Interact in courteous and professional manner with all function guest to ensure exceptional dining experience Deliver food and beverages in a timely, efficient, and professional manner Ensure all assigned side-work and pre-work needed for future events is completed before leaving Participate in the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate Basic Qualifications & Skills Some High School education or equivalent Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous server experience Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Rodizio Grill is America's first Brazilian steakhouse, offering an authentic churrascaria dining experience with rotisserie-grilled meats carved tableside by Gauchos. Guests enjoy an unlimited gourmet salad bar, authentic hot side dishes, and fresh-pressed juices, alongside signature cocktails and homemade Brazilian desserts. Known for its high-quality dining at competitive prices, Rodizio Grill provides a welcoming atmosphere where families can come together to celebrate. Description We are looking for a Server to join our team at Rodizio Grill - Trolley Square. Previous serving experience is preferred, but we are open to training the right candidate who demonstrates great communication and teamwork skills. We're seeking someone who is: Communicative, respectful, and polite Attentive to details and focused on providing excellent customer service Organized and able to multitask in a fast-paced environment Team-oriented and eager to learn Responsibilities Greet guests and take drink and food orders accurately Ensure guests have a great dining experience through friendly and attentive service Communicate effectively with the kitchen and service staff Maintain a clean and organized section and follow all restaurant standards

Community: Wesley Court Address: 2617 Antilley RoadAbilene, Texas 79606 Pay Range $11.87-$16.34+ Hourly🌟 New Management! 🌟💰 Starting pay: $15+ (based on experience) 🕒 Shifts available now!SIGN-ON BONUS of $800 for FT Positions - Offers Accepted between 11/13 and 12/19. Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented team of Culinary Servers today! A few details about the role: Greet residents and guests in a professional, courteous, and timely manner. Accurately take resident and guest orders, entering menu selections into a point-of-sale or similar tracking electronic system. Serve meals and beverages in a prompt and professional manner. Fill room service menu orders and expedite delivery and ensure all room service trays are retrieved at conclusion of dining time. Clear tables during and after residents and guests have concluded dining. Arrange table settings appropriately and efficiently. Stock pantry areas with adequate supplies, complete assigned side jobs and perform thorough cleaning of the culinary venues. And here's what you need to apply: No educational requirement. No experience required. A willingness to learn is needed. Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace. COMPANY OVERVIEW: Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations. Equal Opportunity Employer If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Greet and serve beverages to guests in lounges, restaurants or gaming areas in a friendly, courteous and timely manner. Circulate throughout assigned work station on a continuous basis, greeting guests in a friendly manner, taking beverage orders, and delivering beverages. Carry and balance full tray of beverages. Receive and understand beverage orders; relay drink orders to bartenders. Compute charges for orders and accept payment for same; maintain an accurate bank at all times. Provide complimentary beverages in accordance with company policy. Qualifications Must be at least 21 years of age. Six (6) months of related experience preferred. Must have excellent customer service skills. Must be able to walk for duration of shift. Must be able to carry and balance trays weighing up to 10 pounds. Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Receive and prepare beverage orders including mixing alcoholic and nonalcoholic drinks according to standard beverage recipes. Complete monetary transactions and maintain an accurate bank. Maintain the cleanliness of the bar area and equipment. Receive and prepare beverage orders from customers and cocktail servers. Mix alcoholic and non-alcoholic beverages according to memorized standard beverage recipes. Serve beverages, using repetitive motions, in accordance with established service procedures. Operate cash register, complete transactions according to procedures, and maintain accurate bank. Maintain cleanliness of bar area by removing used glasses, napkins, emptying ashtrays, and wiping bar top. Greet and communicate with guests in a friendly, courteous manner. Prepare written requisitions and orders for bar stock. Maintain and replenish ice supply. Qualifications Must be at least 21 years of age. Previous Experience As a Bartender Preferred. Must have excellent customer service and communication skills. Must be able to stand and walk for duration of shift. Must be able to lift, carry, and maneuver up to 25 pounds. Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Greet and serve beverages to guests in lounges, restaurants or gaming areas in a friendly, courteous and timely manner. Circulate throughout assigned work station on a continuous basis, greeting guests in a friendly manner, taking beverage orders, and delivering beverages. Carry and balance full tray of beverages. Receive and understand beverage orders; relay drink orders to bartenders. Compute charges for orders and accept payment for same; maintain an accurate bank at all times. Provide complimentary beverages in accordance with company policy. Qualifications Must be at least 21 years of age. Six (6) months of related experience preferred. Must have excellent customer service skills. Must be able to walk for duration of shift. Must be able to carry and balance trays weighing up to 10 pounds. Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description We are seeking a professional bartender to join our established bar team. The role focuses on delivering exceptional beverage service while maintaining operational excellence. Key Responsibilities Include Preparing and serving both alcoholic and non-alcoholic beverages according to established standards Executing precise drink preparation following standardized recipes and specifications Delivering professional customer service while maintaining efficient beverage service Managing financial transactions and maintaining accurate cash drawer records Maintaining bar cleanliness and sanitation standards in compliance with health regulations Developing and maintaining professional relationships with clientele Managing inventory levels and maintaining stock control procedures Ensuring proper ice supply and storage management for beverage service Qualifications Required Qualifications: Must be 21 years of age or older to comply with legal requirements Previous bartending experience preferred Exceptional interpersonal and customer service skills Demonstrated ability to multitask in a fast-paced environment Strong verbal and written communication skills Physical capability to stand for extended periods Ability to lift and move up to 25 pounds regularly Must obtain and maintain all required certifications and licenses Additional Requirements Proven track record of professional conduct and reliability Ability to work flexible hours including evenings, weekends, and holidays Knowledge of proper beverage preparation techniques and serving standards Commitment to maintaining high standards of cleanliness and organization Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Pay: $0 per hour At Great Wolf, the Cabana Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keeps kitchen staff informed by noting timing of meal progression Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested Responds to additional patron requirements by inquiring of needs; observing dining process Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous server experience Prior experience with Point-of-Sale (POS) technology Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guestrooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. This is a part-time position responsible for the professional and courteous serving of food and beverage to guests at an assigned F&B outlet within The Hotel Hershey. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID! Job Duties (Duties marked with an asterisk are essential functions of this job): Work as part of a team in an efficient, professional, and guest related manner to handle food and beverage service between 1933 and seasonal operating hours of Poolside.* Take orders, present orders, keep the guest table clean and orderly (including clearing and resetting tables and floor maintenance as needed), and ensure that all the opening, on-going, and closing side work is accomplished in an effective manner.* Restock all dining and service areas, clear and reset tables, complete daily and weekly cleaning sheets, ensure that condiments are amply supplied on the guest's table prior to the guests taking their seats, requisition supplies, and maintain a clean and orderly work area.* Maintain constant communication with the kitchen to meet the needs of the guests and provide maximum guest satisfaction.* Answer questions from guests, offer suggestions, and handle guest complaints. Perform other duties as assigned. Qualifications: Must be at least 18 years of age or older 2 years of high volume serving or bartending experience required Must be able to pass the accredited alcohol server test (RAMP) within the probation period. Knowledge, Skills, and Abilities: Must display a professional image in compliance with Hershey Entertainment & Resorts guidelines Must be able to work independently and be self-motivated to perform all aspects of the job at all times Must be friendly, upbeat, work well with other employees, and be able to interact with guests Must be able to multitask while prioritizing job tasks and assignments in a high stress environment Must be proficient in the knowledge of all food, food-related items, and beverage items (beverage items to include beer, wine cocktails, spirits, and cordials). Job Demands: While performing the duties of this job, the employee is required to: Reaching Forward Frequent (34%-66%) Reaching Overhead Frequent (34%-66%) Finger Dexterity Frequent (34%-66%) Hand/Eye Coordination Frequent (34-66%) Stooping Occasional ( Bending Occasional ( Standing Constant (>67%) Walking Constant (>67% Lifting Constant (>67%): up to 50 lbs. This is a union position, and the work schedule will be based on union seniority. Candidates must be able to meet schedule requirements, which will most likely require working flexible hours including days, evenings, weekends, and holidays to meet operational demands. Must be able to tolerate extreme temperatures, including hot and cold. This position will work in paired zones within 1933 to maintain high standards of service. All tip outs will occur in accordance with the CBA. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Pay: $6.50 per hour A Great Wolf, the Bartender provides friendly and responsive service to all guests, ensuring a fun and safe environment. The Bartender prepares cocktails and non-alcoholic beverages, has knowledge of common drinks, and makes suggestions to guests. The Bartender also monitors inventory and takes appropriate action to re-stock as necessary. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Serves customers alcoholic and non-alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards of cleanliness, presentation, and service Prepares, cleans, and maintains draught beer equipment; connects couplings to beer barrels and to faucet Responsible for ensuring a safe and secure bar area by enforcing standards and procedures for alcohol consumption; comply with all legal regulations Monitor customers' alcohol consumption and refuse service and/or call for alternate transportation as necessary Maintain supplies via ordering, requisitioning, or re-stocking snacks, liquors, beers, wines, and non-alcoholic beverages; replace kegs/beer barrels; prepare garnishes Enhance skillset and knowledge by participating in educational opportunities; stay abreast of industry trends; experiment with new cocktail recipes Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting Basic Qualifications & Skills Must be 21 years of age Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous bartending training and/or experience; demonstrated knowledge of beer, wine, cocktails and non-alcoholic beverages Understanding of sanitation-related issues and knowledge of precautions necessary to ensure clean beverage preparation environment Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $7 per hour At Great Wolf, the Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keeps kitchen staff informed by noting timing of meal progression Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested Responds to additional patron requirements by inquiring of needs; observing dining process Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous server experience Prior experience with Point-of-Sale (POS) technology Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

Pay: $3.75 per hour At Great Wolf, the Server is responsible for taking food and beverage orders, servingfood and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keeps kitchen staff informed by noting timing of meal progression Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested Responds to additional patron requirements by inquiring of needs; observing dining process Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous server experience Prior experience with Point-of-Sale (POS) technology Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $9.25 per hour At Great Wolf, the Cabana Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keeps kitchen staff informed by noting timing of meal progression Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested Responds to additional patron requirements by inquiring of needs; observing dining process Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous server experience Prior experience with Point-of-Sale (POS) technology Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $11.00 per hour A Great Wolf, the Bartender provides friendly and responsive service to all guests, ensuring a fun and safe environment. The Bartender prepares cocktails and non-alcoholic beverages, has knowledge of common drinks, and makes suggestions to guests. The Bartender also monitors inventory and takes appropriate action to re-stock as necessary. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Serves customers alcoholic and non-alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards of cleanliness, presentation, and service Prepares, cleans, and maintains draught beer equipment; connects couplings to beer barrels and to faucet Responsible for ensuring a safe and secure bar area by enforcing standards and procedures for alcohol consumption; comply with all legal regulations Monitor customers' alcohol consumption and refuse service and/or call for alternate transportation as necessary Maintain supplies via ordering, requisitioning, or re-stocking snacks, liquors, beers, wines, and non-alcoholic beverages; replace kegs/beer barrels; prepare garnishes Enhance skillset and knowledge by participating in educational opportunities; stay abreast of industry trends; experiment with new cocktail recipes Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting Basic Qualifications & Skills Must be 18 years of age Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous bartending training and/or experience; demonstrated knowledge of beer, wine, cocktails and non-alcoholic beverages Understanding of sanitation-related issues and knowledge of precautions necessary to ensure clean beverage preparation environment Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location La Quinta Inn Cleveland - Airport North 4222 W. 150 StreetCleveland, OH 44135 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities * Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. * Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working * Greet and seat guests at appropriate tables in a timely manner * Ensure quality control of menus with regard to cleanliness and appearance * Clear clean and reset tables/hotel spaces per client request or management instruction * Ensure all service areas are stocked organized clean and neat and all side work is complete each shift * Accommodate any special requests made by a guest and offer appropriate alternatives when necessary * Communicate with all departments regarding in house VIPs * Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas * Have a complete knowledge of standards of service for receiving a room service order * Have a thorough knowledge of menus and current specials in all applicable departments * Carry out cashiering functions in closing checks and end of shift paperwork * Perform opening and closing procedures and side work duties according to station rotation assignment * Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do * Perform any other duties or attend meetings as requested by management * Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications * Ability to perform job function with attention to detail speed and accuracy * High School diploma or equivalent and/or experience in a hotel or a related field preferred * Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays * Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property * Must be able to obtain and provide Food Handlers card as required by city/county/state * Must be able to evaluate and select among alternative courses of action quickly and accurately * Ability to handle stressful situations in a calm professional manner * Understanding of hotel products and guest services * Ability to communicate professionally when answering phones and speaking with guests and team members * Demonstrates a positive attitude and a desire to be of service to others * Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette * Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing * Ability to read comprehend and write simple instructions and/or short correspondence and memos * Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy * Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner