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Managing Director jobs at Highgate Hotels - 2134 jobs

  • Global Group Sales Director - Accounts (Remote)

    Hilton 4.5company rating

    Urban Honolulu, HI jobs

    A global hospitality leader is seeking a Director, Sales Worldwide Accounts to drive market growth and expand corporate relationships. In this role, you will guide strategic account planning and collaborate with teams to enhance client solutions. Ideal candidates will possess 10 years of sales experience in the hotel or travel industry, strong analytical skills, and a Bachelor's Degree. Benefits include a comprehensive package and a salary range of $100,000-$145,000. #J-18808-Ljbffr
    $100k-145k yearly 20h ago
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  • Global Group Sales Director - Accounts (Remote)

    Hilton 4.5company rating

    Boston, MA jobs

    A leading global hospitality company is seeking a Director of Sales Worldwide Accounts to enhance their sales strategy and grow market share. The ideal candidate will have over 10 years of hotel/travel sales and account management experience, along with a solid understanding of the hospitality industry. Responsibilities include account planning and collaboration with cross-functional teams. This role presents a great opportunity to work in a dynamic environment with a prominent organization offering competitive compensation and extensive benefits, including remote work options. #J-18808-Ljbffr
    $87k-157k yearly est. 20h ago
  • Director of Asset Management

    Noble Investment Group 4.1company rating

    Atlanta, GA jobs

    With more than $6.0 billion invested in travel and hospitality real estate over the past three decades, Noble brings scale, consistency, and focus to one of the most dynamic sectors of the U.S. economy. As a fiduciary for globally recognized institutional investors, including pension plans, endowments, foundations, wealth managers, and insurance companies, Noble is entrusted to preserve and compound capital across cycles. Recognized among PERE's Top 200 Global Investment Managers and as a Best Place to Work by Pensions & Investments and the Atlanta Business Chronicle , Noble's track record reflects enduring performance, partnership, and purpose. Learn more at ************************ Opportunity Noble is seeking a Director of Asset Management to work with the asset management team and third-party managers to maximize the performance and value of our hotels and institutional real estate funds. The Director of Asset Management will lead a portfolio of select-service and extended-stay hotels based in the continental United States. The role is approximately 40% travel. Reporting Relationships The candidate will report to the Managing Principal and Head of Asset Management and work closely alongside a team of asset management professionals at the Noble headquarters in Atlanta, Georgia. Duties and Responsibilities The Director of Asset Management role will have primary responsibility for the following: • Accountable for working with third-party management companies on all aspects of each hotel's performance. • Performance tracking and ongoing review of all data and documents such as STR data, revenue management data, forecast, and financial statements. • Perform monthly reviews with all hotels to discuss monthly data and the strategies to improve performance. • Conduct regular visits to each property. • Assess, develop, and implement value enhancement opportunities for each hotel. • Evaluate the physical condition and anticipated capital requirements for each hotel. • Maintain a thorough understanding of all factors affecting hotel markets and submarkets associated with the portfolio. • Track occupancy and average rate trends for the sub-markets/competitive sets. • Track new properties being considered for development. • Monitor demand generators for significant increases/decreases. • Ensure legal compliance (health codes, life safety, employment, ADA, etc.) • Develop and implement short-term, intermediate, and long-term strategies to improve the value of the portfolio. • Maximize NOI through annual budgeting and business planning, financial and strategy reviews, planning and executing of capital projects, and executing agreed-upon strategies. • Provide performance reporting, including trip visits, internal communication and presentations, and external communication and follow up to management groups. • Monitor property and portfolio financial performance from an operational perspective. • Conduct monthly reviews with each property to discuss performance and strategies for improvement. • Review, evaluate, and approve annually prepared business plans/budgets, including capital budgets, for each property. Provide any cost reduction and revenue enhancement guidance. • Work with Noble's project development team to ensure that all capital projects are completed on time, and within budget, and evaluate all ROI projects. • Provide support in underwriting and due diligence of new acquisition opportunities. Qualifications The desired candidate should have 7+ years of experience in Hospitality Asset Management and/or related operation or finance. A track record of success, integrity, and academic achievement, supported by the strong recommendation of industry peers, is required. Other qualifications required are: • Undergraduate degree with a preferred course curriculum focus in finance, business, or hospitality. • Proven experience in operations, finance, accounting, budgeting, market monitoring, and monthly reporting. • Well organized, detail-oriented, flexible, confident, analytical, technical, and resourceful • Strong written and oral communication skills. • Effective interpersonal skills and ability to interact with diverse personality types. • Ability to work well under pressure with compressed project time frames. • Proactive, hardworking, dedicated, and a self-starter. • Willingness and capacity to travel. Compensation Total compensation will be commensurate with experience and include a base salary and bonus.
    $151k-282k yearly est. 20h ago
  • Regional Area Director, Extended Stay - Remote (70% Travel)

    Choice Hotels International, Inc. 4.6company rating

    Bethesda, MD jobs

    A major hotel franchisor is seeking a Regional Area Director for Extended Stay Brands to enhance revenue growth across franchise properties. This remote position involves extensive consulting, influencing operational excellence, and overseeing hotel openings. A Bachelor's degree and 8-10 years of leadership experience in hotel operations are required. Strong skills in communication, analytical problem solving, and revenue management are essential. The role involves significant travel (up to 70%) and offers a competitive salary of $114,907-$135,000 annually with performance-based bonuses. #J-18808-Ljbffr
    $114.9k-135k yearly 1d ago
  • Luxury Group & Buyout Sales Director

    Hyatt Hotels Corporation 4.6company rating

    Encinitas, CA jobs

    A leading global hospitality company is seeking a Director of Group Sales for their Encinitas location. This role focuses on driving sales performance for the resort primarily through group business with a strong emphasis on hotel-wide buyouts. The ideal candidate will have over 5 years of experience in luxury hospitality sales, a proven ability to achieve sales targets, and strong skills in account management and client engagement. This position offers a competitive salary in a prestigious environment. #J-18808-Ljbffr
    $127k-201k yearly est. 20h ago
  • Director Asset Management

    Morrow & Associates 4.2company rating

    Houston, TX jobs

    We're hiring a strategic and results-driven Director of Asset Management in Houston to lead performance and value creation across our client's U.S. multifamily portfolio. Since 2006, our client has acquired over $6 billion in assets across North America (21,000+ units) with a primary focus on multifamily residential properties. Due to continued growth and major expansion plans, our client is looking to add a Director of AM to their local team. Office is located in Sugar Land, TX. This Director of Asset Management is a newly created position that will be responsible for overseeing third-party property and construction management, implementing business plans, and driving operational excellence across the communities. This is a key leadership role that will play a major part of our client's continued expansion. What You'll Do Develop and execute annual business plans, budgets, and strategic initiatives for U.S. multifamily assets Play a major role as the portfolio grows via acquisitions Monitor financial performance and ensure alignment with investment proformas and NOI targets Oversee third-party property management, and capital projects Support underwriting and due diligence for new investment opportunities Report on market trends, portfolio performance, and strategic insights to investment leadership Mentor and develop junior team members What You Bring Bachelor's degree 8+ years of progressive experience in multifamily asset management Demonstrated ability to improve NOI, occupancy, and portfolio value Proficiency in financial modeling, underwriting, and capital planning Strong project management and leadership skills Experience with executive reporting and strategic presentations A proactive mindset with a strong sense of ownership and accountability Our client is in growth mode and rapidly expanding their US portfolio. They currently have a small team in Houston (Sugar Land) overseeing their US properties, and this Director role will be one of the leaders in this office. This is a terrific opportunity to play a major part in our client's expansion and there is plenty of growth potential!
    $102k-210k yearly est. 3d ago
  • Director of Revenue Management

    Viceroy Hotels and Resorts 4.3company rating

    Ketchum, ID jobs

    We are seeking an accomplished Director of Revenue Management to join our pre-opening team at Viceroy Sun Valley, a landmark luxury resort set to open in Summer 2026. Located at the southeast corner of Main Street and River Street East, the gateway to downtown Ketchum, and minutes from Bald Mountain's River Run base, the property will debut as Sun Valley's first luxury hotel and for-sale residence offering. As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues. The Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand. Key Responsibilities Pricing, Inventory, and Channel Management Establish pricing levels across all segments and room types; own daily pricing and inventory processes. Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels. Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels. Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends. Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices. Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms. Forecasting, Budgeting, and Performance Management Build and maintain accurate short- and long-term forecasts, including weekly forecasts, 30-60-90 day forecasts, in-month updates, and full-year outlooks. Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix. Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget. Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis. Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders. Group, Contract, and Sales Strategy Support Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability. Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments. Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools. Reporting, Meetings, and Stakeholder Communication Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making. Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums. Prepare monthly and or quarterly presentations for ownership and senior stakeholders. Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams. Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery. Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings. Team Leadership and Professional Standards Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement. Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through. Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset. Perform other duties as requested by management in support of business needs. Digital and Distribution Support Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable. Skills and Knowledge Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions. Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint. Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools. Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls. Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations. Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance. Systems Experience Synxis CRS required. Opera PMS required. IDeaS RMS preferred. Delphi FDC and Lanyon preferred. Qualification Standards Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred. Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred. Proven track record of delivering strong commercial results and innovative, market-leading strategies. Ability to work quickly and effectively in a high-pressure environment; excellent time management skills. Clear verbal and written communication skills, strong attention to detail, and consistent follow up. Physical Requirements Flexible schedule and extended hours may be required, including during peak business periods and pre-opening milestones. Light work: exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects. General Requirements Maintain regular attendance in compliance with property standards and scheduling needs. Maintain high standards of professional appearance and grooming, including wearing a name tag when required. Effectively listen to, understand, and clarify concerns raised by guests and colleagues. Multi-task and prioritize competing deadlines and departmental functions. Support safe and efficient hotel operations by complying with policies and procedures. About Viceroy Hotels and Resorts Viceroy Hotels and Resorts offers a modern luxury approach centered on rich experiences and cultural connection. Viceroy's portfolio spans distinctive destinations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington, D.C., St. Lucia, and Portugal's Algarve, with Sun Valley, Idaho joining the portfolio in Summer 2026.
    $64k-117k yearly est. 20h ago
  • President/CEO

    Salt Creek Capital 3.4company rating

    Charlotte, NC jobs

    Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors. Qualifications: At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards Proven ability to manage all aspects of a company Demonstrated ability to increase profitability through proactive business development efforts Excellent professional references and high integrity For more information about the Executive Partnership Program and to apply, please visit ********************************
    $156k-311k yearly est. 2d ago
  • President/CEO

    Salt Creek Capital 3.4company rating

    Boston, MA jobs

    Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors. Qualifications: At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards Proven ability to manage all aspects of a company Demonstrated ability to increase profitability through proactive business development efforts Excellent professional references and high integrity For more information about the Executive Partnership Program and to apply, please visit ********************************
    $168k-332k yearly est. 2d ago
  • Luxury Hospitality Commercial Strategy Director

    Halekulani Corp 4.7company rating

    Urban Honolulu, HI jobs

    A luxury hospitality brand in Honolulu seeks a Director of Commercial Strategy to lead the commercial agenda and drive revenue growth. The ideal candidate will strategize across Sales, Marketing, and Revenue Management to enhance brand loyalty and market position. Candidates should possess 10+ years in hospitality commercial strategy, showcasing a proven global leadership record. This role involves overseeing all commercial disciplines, ensuring cohesive strategies align with brand values and objectives. #J-18808-Ljbffr
    $83k-99k yearly est. 3d ago
  • Franchise Growth Director - Remote & Travel-Heavy

    Wyndham Hotels and Resorts, Inc. 4.4company rating

    Chicago, IL jobs

    A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network. #J-18808-Ljbffr
    $75k-143k yearly est. 20h ago
  • Director of Operations

    Cameron Smith & Associates, Inc. 4.1company rating

    Pittsburgh, PA jobs

    *THIS ROLE IS ON-SITE IN GREATER PITTSBURGH, PA" Our client, a rapidly expanding CPG food & beverage company, is seeking a Director of Operations to oversee end-to-end supply chain, production, and co-manufacturing operations from an office setting. This role will lead planning and execution across branded and private-label products, ensuring reliable production, efficient logistics, and cost optimization as the business scales across retail and e-commerce channels. Key Focus Areas: Manage and optimize relationships with multiple co-manufacturers and suppliers. Lead production scheduling, demand planning, and inventory management to meet forecast needs. Oversee procurement, logistics, and 3PL partnerships to ensure on-time fulfillment. Drive process efficiencies, cost savings, and operational excellence. Requirements: 5+ years in CPG operations or supply chain leadership, preferably within food & beverage. Proven experience managing co-manufacturing and vendor negotiations. Hands-on expertise in production and demand planning. Bachelor's degree in Supply Chain, Operations, or related field. If interested, please apply and include a PDF version of your resume titled as your name (ex: John Smith.pdf)
    $71k-123k yearly est. 3d ago
  • Vice President, Portfolio Operations

    Proper Hospitality 4.0company rating

    Los Angeles, CA jobs

    Proper Hospitality is seeking a Vice President, Portfolio Operations to join our corporate team in Los Angeles. The Vice President, Portfolio Operations is the senior operating leader accountable for portfolio wide hotel performance. This role has direct ownership of the Collective hotels and portfolio level operating authority across Proper and By Proper, ensuring consistent execution, strong GM performance, and disciplined delivery of results. This role owns operating outcomes, not operating infrastructure. Core Responsibilities Collective Hotels, Direct Ownership Directly manage and develop all Collective hotel General Managers Own Collective portfolio P&L performance and operating results Serve as primary owner facing executive for Collective assets Lead stabilization, turnaround, and recovery efforts Set expectations, enforce standards, and make GM and senior leadership changes decisively Portfolio Oversight, Proper and By Proper Hold portfolio level accountability for Proper and By Proper operating performance Ensure consistent execution of brand, guest experience, and operating standards Intervene directly when execution, culture, or results deteriorate Provide operating leadership during critical moments including openings, disruptions, or major initiatives GM Leadership and Talent Outcomes Own GM performance outcomes across the portfolio Coach, develop, and retain high performing operators Address underperformance quickly and decisively Build succession depth and reduce key person risk Cross Functional Operating Leadership Partner with Finance, Commercial, HR, Culinary, Brand, and the SVP of F&B to ensure operating plans are executable Align operational capacity with revenue, marketing, and growth initiatives Serve as final operational decision maker during escalations and crises Execution and Results Focus Translate enterprise priorities into clear operating expectations Ensure properties deliver results aligned with financial, guest experience, and brand objectives Hold leaders accountable for outcomes, not effort Outcome Accountability The Vice President, Portfolio Operations is accountable for: Portfolio operating performance and execution quality Collective hotel financial and operating results GM performance, retention, and succession readiness Owner confidence and credibility across the Collective Timely and effective response to operational risks and escalations Boundaries of the Role Does not own enterprise operating systems or SOP architecture Does not manage corporate process or cadence Does not serve as a staff or coordination role Authority is derived from ownership of outcomes Profile and Experience 12 to 15 plus years senior hotel operations experience Proven multi unit leadership with direct GM accountability Demonstrated P&L ownership Strong owner facing credibility Experience operating complex, mixed quality, or turnaround portfolios Decisive leadership style with low tolerance for sustained underperformance Comfortable operating as second in command without ego Reporting Line Reports to COO; direct reports include Collective Hotel General Managers Salary $250,000-275,000 base + bonus Proper Perks & Benefits Compensation & Recognition Competitive Salary + Bonus: Rewarding exceptional talent and performance across all levels. Recognition Programs: Celebrating achievements big and small through company-wide appreciation and milestone rewards. Annual Performance Reviews: Regular opportunities for feedback, growth, and advancement. Culture of Growth & Belonging Culture of Growth: A collaborative, design-forward environment that values creativity, intelligence, and curiosity - where learning and excellence are a daily practice. Guided Skills Development: Access to training, leadership programs, mentorship, and cross-property mobility to encourage achievement and discovery. Diversity, Equity, Inclusion & Belonging: We honor individuality while fostering a culture of respect and belonging across all teams. Community Engagement: Opportunities to give back through local volunteerism, sustainability, and charitable partnerships. Health & Wellness Comprehensive Health Coverage: Medical, dental, and vision plans through Aetna, designed to fit a range of personal and family needs. Wellness Access: Company-subsidized memberships with Equinox and ClassPass, plus wellbeing workshops and mental health resources. Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, and life management through Unum. Time Off & Flexibility Paid Time Off: Flexible PTO plus 11 paid holidays each year for corporate team members. Paid Parental Leave: Paid time off for eligible employees welcoming a new child through birth, adoption, or foster placement. Flexible Work Practices: Hybrid schedules for eligible roles and an emphasis on work-life balance. Financial Wellbeing & Core Protections 401(k) Program: Company match of 50% of employee deferrals, up to the first 4% of eligible compensation. Employer-Paid Life & Disability Insurance: Core protections with optional additional coverage. Financial Education: Access to planning tools and workshops to support long-term stability and growth. Lifestyle & Travel Perks Hotel Stay Benefits: 75% off BAR (floor of $100) across the Proper portfolio. Design Hotels Partnership: 50% off participating Marriott Design Hotels. Dining Discounts: 75% off food & beverage at all Proper Hospitality outlets. Lifestyle Perks: Complimentary or subsidized parking, cell phone reimbursement, and exclusive hospitality and retail discounts. Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity ( Care Proper ), strive for excellence in everything we do ( Achieve Proper ), think creatively and resourcefully ( Imagine Proper ), and take pride in the style and culture that make us who we are ( Present Proper ). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
    $250k-275k yearly 3d ago
  • Director, Operations Excellence

    Focus Brands, LLC 4.5company rating

    Philadelphia, PA jobs

    May be required to travel up to 50% of the time Operations, Director, Excel, Operation, Restaurant, Manufacturing
    $84k-135k yearly est. 2d ago
  • Vice President of Multi-Family Operations

    East West Hospitality 3.7company rating

    Avon, CO jobs

    East West Hospitality is building a new luxury multi-family operating platform and is seeking a senior leader to shape and lead this next phase of growth. The Vice President of Multi-Family Operations will establish, scale, and lead East West Hospitality's multi-family division as a distinct business vertical within our organization. This role goes well beyond traditional property management. It is an opportunity to build the strategy, operating model, and brand standards for a growing portfolio of high-end residential and mixed-use communities developed by East West Partners and other future partners. The VP will serve as the business leader for this platform, owning financial performance, shaping the resident experience, partnering closely with developers and investors, and positioning East West Hospitality as a best-in-class luxury multi-family operator. This position reports directly to the Chief Executive Officer of East West Hospitality. What You Will Do Build & Lead the Multi-Family Business Create and execute the long-term strategy for East West Hospitality's multi-family division. Design a scalable operating platform, including brand standards, service model, systems, and playbooks. Lead organizational design, staffing models, and leadership development across markets. Establish KPIs, performance benchmarks, and operational scorecards. Own Financial Performance Full divisional P&L ownership with accountability for NOI, margins, and operational efficiency. Oversee pricing strategy, rent structures, renewals, and expense management. Develop and manage financial models, budgets, and performance forecasts. Partner with ownership groups on capital planning, reinvestment strategies, and long-term value creation. Partner with Developers & Investors Serve as the primary operational partner to developers, asset managers, and capital partners. Provide operational input during design, programming, amenity planning, and technology selection. Support underwriting, operating proformas, and management agreement discussions. Represent East West Hospitality in investor and developer conversations and industry forums. Set the Standard for Resident Experience Establish a luxury, hospitality-infused resident experience that differentiates East West in the market. Ensure consistency in service delivery, communication, and community engagement across properties. Oversee resident satisfaction, reputation management, and retention strategies. Lead Operations at Scale Guide lease-up strategy for new developments and corrective action for underperforming assets. Oversee systems selection and implementation (property management platforms, pricing tools, resident apps, access control, emerging technologies). Ensure compliance with regulatory, safety, and insurance requirements. Location: This role is based in Colorado and may be located in the Denver/Front Range or Eagle County area. Regular travel to operating and development sites is expected Employment Type: Full Time, Year Round Pay Rate: $150 - $220k annually bonus eligible Closing: 01/31/2026 or until filed Who You Are You are a senior leader who has built or scaled a multi-family or residential platform, not just managed properties. You bring: A strategic mindset with the ability to translate vision into execution. Deep operational credibility in luxury or institutional multi-family. Comfort operating at the intersection of operations, development, finance, and brand. A leadership style that builds trust, accountability, and high-performing teams. A hospitality-driven approach to residential living. Qualifications 10+ years of progressive leadership experience in multi-family or mixed-use operations, including 5+ years at a senior or executive level. Demonstrated success launching or scaling a property management platform or business line. Experience leading lease-up and stabilized luxury communities across multiple markets. Proven P&L ownership and strong financial acumen. Experience collaborating closely with developers, GC teams, asset managers, or investors. Strong understanding of hospitality-driven service standards and high-end residential brands. Bachelor's degree in business, real estate, hospitality, or related field preferred. CPM, CAM, or similar professional designations preferred. Benefits & Perks Health Insurance: Medical, Dental, Vision Unlimited Time Off & Paid Sick Time $1000 Wellness Bonus/ Year 401(K) Plan with Discretionary Employer Match Discounts at Marriott properties worldwide Sabbatical Program $500 Referral Program Why East West Hospitality East West Hospitality is a values-driven organization with 40 years in luxury hospitality, resort operations, and residential communities. Our culture is defined by: Authentic hospitality Care for place and people Long-term partnerships Excellence without pretense This role offers the rare opportunity to build something enduring - a new business platform within a respected, established organization.
    $150k-220k yearly 2d ago
  • Director of Resort Operations

    Balboa Bay Resort 4.3company rating

    Newport Beach, CA jobs

    Balboa Bay Resort is seeking an experienced Director of Resort Operations with a strong Food & Beverage background to join our Executive Leadership team. This critical role is responsible for driving operational excellence, exceptional guest experiences, and strong financial performance across our luxury waterfront resort. The ideal candidate is a hands-on, strategic leader who thrives in a high-volume resort environment and brings deep expertise in Food & Beverage along with proven cross-departmental operational leadership. This position oversees all operational departments-including Rooms Division, Food & Beverage, Engineering, Security, and other assigned areas-ensuring the seamless execution of systems, standards, and services that support outstanding guest satisfaction, team member engagement, and sustained profitability. Key Responsibilities • Provide strategic leadership and oversight to department heads and managers across resort operations, with a strong focus on Food & Beverage excellence. • Drive revenue growth, profitability, service levels, and team member engagement across all operational departments. • Lead hiring, training, performance management, and development of management teams in alignment with company policies and labor regulations. • Prepare and manage annual operating budgets; analyze forecasts, P&Ls, and cost reports to maximize profitability and control expenses. • Optimize menu pricing, product mix, wine programs, and promotional strategies to enhance F&B financial performance. • Partner closely with department leaders to ensure seamless execution of operational strategies and day-to-day excellence. • Ensure F&B outlets, banquets, and catering operations deliver consistently high-quality products and elevated service standards. • Maintain a visible leadership presence throughout dining venues and public areas, proactively addressing guest feedback and service opportunities. • Ensure compliance with all food safety, sanitation, alcohol service (TIPS), health department, OSHA, and safety standards. • Present budgets, financial results, and operational strategies to the ownership group and executive leadership. Additional Responsibilities • Support and collaborate with the Executive Committee to achieve overall resort goals. • Approve labor decisions, merit increases, promotions, scheduling, and time-off requests within policy guidelines. • Resolve guest concerns professionally and effectively, escalating when appropriate. • Ensure responsible alcohol service and address safety or security incidents as needed. Qualifications • High school diploma or GED required; Bachelor's degree in Hospitality Management preferred. • 5+ years of progressive Food & Beverage leadership experience, including 2+ years in a management role within a resort or hotel environment. • Strong knowledge of restaurant, banquet, and catering operations; familiarity with Front Office operations strongly desired. • Proven ability to lead large teams in a fast-paced, high-volume, service-driven environment. • Demonstrated financial acumen, including budgeting, forecasting, labor management, and cost controls. • Excellent communication, leadership, and interpersonal skills with a strong guest-first mindset. • Ability to remain calm, decisive, and solutions-oriented during peak business periods or emergency situations. • Proficiency in MS Office and ability to learn hotel operating systems. • TIPS , Food Handler, and ServSafe certifications required (or ability to obtain within designated timeframes). • Bilingual Spanish a plus. • Flexible schedule required, including weekends, holidays, and varying shifts.
    $100k-158k yearly est. 4d ago
  • Area Director of Revenue Mgmt

    Sage Restaurant Group 4.5company rating

    Santa Monica, CA jobs

    Why us? As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! The Pierside Hotel inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing. You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the “Dog Town” days of Santa Monica from the 1970s. Job Overview The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering. Responsibilities Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels. Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned. Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach. Ensure sales training is provided to Front Office and Reservation associates. Continuous analysis of competitive set, price positioning, seasonality and mix. Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability. Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums). Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites. Develop monthly room's revenue forecast to be accurate within 5%. Review & analysis of Online Reputation management tool and online marketing analytics. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst. Qualifications Education/Formal Training Four year degree preferred. Experience 3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required. Knowledge/Skills Excellent knowledge of transient, group, and catering customer segments. Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills. Excellent understanding of total hotel revenue management concepts, processes, and systems. Understands both Brand strategies and cultures. Knowledge of advanced revenue management techniques. Must be extremely confidential and able to manage sensitive and confidential situations tactfully. Negotiate, convince, sell and influence professionals and or associates. Ability to work under pressure and have the ability to complete multiple tasks simultaneously. Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances Physical Demands Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback. Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews. Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5% Travel - 30-50% travel to hotel properties required. Environment Prolonged sitting throughout entire shift at computerized workstation in office environment. Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $130,000.00 - USD $140,000.00 /Yr. EOE Protected Veterans/Disability #J-18808-Ljbffr
    $130k-140k yearly 1d ago
  • Director, Workgroup Operations

    American Hotel & Lodging Association 3.7company rating

    Washington, DC jobs

    HTNG is AHLA's technology arm, and workgroups are an important driver of member value. Workgroups are formed to solve a specific problem or adapt new technologies to the hospitality industry. Workgroup deliverables include - technical specifications, best practices, white papers, buyer's guides, and webinars. This position is key to workgroup development, management, coordination, and facilitation, ensuring alignment with organizational objectives and effective project execution across diverse teams. Key responsibilities include providing leadership and guidance to workgroup leaders and members, managing multiple projects concurrently, and promoting a culture of collaboration and excellence. The Director leverages advanced project management skills, strong leadership capabilities, and effective communication to drive successful outcomes. Responsibilities: Workgroup and Project Management: Oversee the operation of multiple workgroups, ensuring that they are properly resourced, organized, and functioning effectively. Provide guidance and support to workgroup leaders and members to help them achieve their goals and deliverables in a timely manner and in accordance with quality standards. Monitor project milestones, risks, and dependencies to mitigate issues and drive successful outcomes. Documentation and Technical Standards: Lead the development and maintenance of documentation for workgroup initiatives, including technical standards, guidelines, and best practices. Ensure documentation is clear, accessible, and regularly updated to support consistent application across teams. Establish and promote technical standards to guide workgroup activities, ensuring alignment with organizational goals and industry best practices. Encourage knowledge sharing and transparency within and across workgroups to foster continuous learning. Leadership and Mentorship: Provide strong leadership and mentorship to workgroup leaders, helping them develop their skills, build cohesive teams, and drive successful outcomes. Foster a culture of accountability, excellence, and continuous improvement within the workgroups. Facilitation and Collaboration: Facilitate virtual and in-person meetings and collaborative sessions among workgroup members to drive progress on key initiatives, resolve conflicts, and make informed decisions. Promote open communication, active participation, and consensus-building across diverse teams. To ensure inclusion of global members, solicit feedback from interested parties offline if they are unable to join calls due to time zone differences. Stakeholder Engagement: Engage with internal and external stakeholders to understand their needs, priorities, and expectations related to workgroup initiatives. Build strong relationships, manage expectations, and ensure alignment between workgroup activities and organizational objectives. Performance Monitoring and Reporting: Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness and impact of workgroup activities. Prepare regular updates and presentations to communicate progress, achievements, and challenges to senior leadership and other stakeholders. Conference Programming and Execution: Assist the VP HTNG Operations and colleagues with the planning, programming, and execution of AHLA events, particularly the HTNG international conferences. Participate as a speaker and panel moderator as needed. Continuous Improvement: Drive a culture of continuous improvement within the workgroups, encouraging innovation, experimentation, and learning from both successes and failures. Identify opportunities to streamline processes, enhance collaboration, and optimize outcomes. Skills and Attributes: Strong understanding of hotel operations and technology stack that enables it. Proficiency in hotel network infrastructure, Wi-Fi, telecommunications, device management or software and integrations, including XML/JSON, object modeling, online documentation is a plus. Experience with technical aspects of projects, updating best practices, and facilitating communication with technical teams. Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and develop effective solutions. Strong interpersonal and communication skills, with the ability to build relationships, influence others, and facilitate productive discussions and decision-making. Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve excellence. Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement. Adaptability to navigate complex challenges and comfort with ambiguity Ability to work independently and collaboratively in a fast-paced, dynamic environment. Other: Hybrid / In-office position based in Washington, D.C. Moderate domestic and international travel is required. Target salary range for this position is between $110,000 - $130,000 annually AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $110k-130k yearly 3d ago
  • Director of People + Culture

    Aparium Hotel Group 3.9company rating

    Washington, DC jobs

    is exempt Accepting application through January 23, 2026, or until filled WHO WE ARE Hotels done differently. It is not just a slogan; it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. A littlebitrebel, a little bit refined, The Populus is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a social club can be, Populus thrives on the counterculture spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Populus believes the more interested you are, the more interesting you are! Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Populus, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create. WHO YOU ARE Your past experiences have led you to understand that there is an Art + Science to the how and what an HR professional is responsible for; not all remedies can be outlined in a policy or noted in a handbook. You are an advocate for the employees and, in return, understand the strategic direction of the business and how people drive the company's success. In the past, you have read those articles about why people dislike an HR department and said to yourself, “I agree - I too want to modernize the role and responsibilities of HR.” Your passion for your business has led you to interpret a P&L, understand the current marketing strategy, and challenge the status quo. You continually find ways to partner with your peers to identify a better way of doing things and have the grit and tenacity to see it through. THE ROLE As the Director of People & Culture, you are the guardian of the cultural pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all employees, implementing proven practices and programs in which employees feel recognized, valued, and supported. This position leads all facets of the function of the property, with one (1) direct report. If you only prefer to “see the forest” and are not willing to “plant the trees,” then this is not a role for you. WHAT YOU WILL DO Acts as guardian of the cultural pillars of People, Place, and Character that promotes an engaging, positive, and safe work environment for all employees; implements proven practices and programs in which employees feel recognized, valued, and supported; shows courage by addressing individuals who negatively impact our aspiring culture Knows the pulse of the local talent pool, can be seen connecting with potentials around town; does what it takes to attract like-minded individuals, aware of local market compensation offerings to ensure the hotel is competitive; creates a seamless interviewing process, efficient background check methodology and productive onboarding process for new associates Demonstrates subject matter expertise for their respective field by ensuring compliance to mandatory labor laws, acts, and fair practices; is always abreast and proactive to upcoming changes for city, state, and federal labor statutes or by laws that impact and protect our people and company; and “go-to” expert on associates benefits plans and enrollment by simplifying what may be complex information for others Fluent in people metrics and performance management practices that drive a high-performing culture, which includes owning the corrective action process, meaningful performance discussions, impactful training solutions, mature facilitation skills, and guiding career development progression that drives the company's people and business strategy Collaborative and strategic partner to the General Manager and the Executive Committee for planning the property goals, questioning existing practices, ensuring appropriate staffing levels, coaching for performance, and heightening service levels Practices sound financial decisions to ensure the appropriate budgets are in place and adhered to that provide the necessary resources, events, and programs for the recognition, rewards, and development of the people and celebrate the culture Demonstrates a passion for “being in the know” by spending time in departments, attending shift briefings or department meetings; exhibits servant leadership by lending a hand during “crunch” time Displays a collaborative spirit with peers and managers by exchanging ideas and valuing differing opinions; facilitates focus groups and identifies methods for employees to voice ideas or recommendations and ensures remedies are implemented Knows how to keep a secret, able to investigate matters confidentially, and be a confidant to all associates by maintaining discretion in sensitive manners; can take their “HR” hat off based on the situation and coach peers and managers to address performance concerns with their associates Use various communication channels to guarantee people are “in the know” by using traditional methods to modern practices; ensure messaging represents the brand and is meaningful to all associates. Ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible POSITION REQUIREMENTS Minimum of five (5) years as an HR Generalist within an upscale and people-focused environment Bachelor's degree in a related field of Human Resources Management, Business, or Psychology is respected, though not required SHRM Certification respected, though not required Adaptable interpersonal skills to communicate and address all employee levels of the hotel Professional proficiency in the English language in reading, writing, and verbal communication HOW YOU LEAD Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders Approach fact-finding and discovery missions in a collaborative effort; valuing the input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups, and knowing how to use discretion when appropriate, understanding the difference between transparency and confidentiality Be highly analytical in thought and recommendations; although never acting like the smartest person in the room; and continually seeking out the facts; able to express a point of view without it being driven by your ego SALARY $100,000 - $120,000 EEO Statement As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and where they come from and take pride in who we serve. #J-18808-Ljbffr
    $100k-120k yearly 3d ago
  • Director of Culinary

    Idle Hour Country Club 3.6company rating

    Lexington, KY jobs

    Executive Culinary Systems Leader Idle Hour Country Club - Lexington, Kentucky Reports to: Clubhouse Manager, General Manager / COO About Idle Hour- Founded in 1946, Idle Hour Country Club is a private, member-owned club defined by tradition, hospitality, and multi-generational community. As we enter an exciting new chapter - including a major kitchen renovation - we are seeking a senior culinary leader to help architect the next evolution of our dining experience. Position Overview- The Director of Culinary is Idle Hour's senior culinary authority and systems leader. This is an executive-level leadership role focused on building standards, mentoring culinary leadership, and designing the operating frameworks that deliver timing, quality, and consistency at scale across all culinary venues. This is not a daily line position. It is a leadership, architecture, and continuity role. The Director of Culinary partners closely with the Executive Chef, F&B leadership, and General Manager to ensure culinary excellence is not dependent on any one person - but built into the system itself. Core Responsibilities- Culinary Systems Leadership Serve as the Club's senior culinary authority and standards architect Design and maintain culinary operating systems that ensure consistency, accountability, and quality across all outlets Establish final quality control and substitution governance standards Build, document, and evolve operating frameworks that protect the member experience Leadership Development & Continuity Mentor the Executive Chef, Sous Chefs, and culinary leadership team Build succession pipelines and leadership bench strength Develop training frameworks, standards documentation, and accountability loops Serve as the continuity backstop - fully capable of stepping into kitchen leadership when required Renovation-Phase Architecture Design and oversee interim operating models during the renovation phase Architect temporary production, menu tiering, labor, and service continuity frameworks Partner with FOH leadership to control guest expectations and protect experience during construction Menu & Culinary Direction Partner with the Executive Chef to guide menu architecture, innovation, and seasonal planning Ensure recipe standardization, plating consistency, and production timing discipline Support signature dining experiences, tastings, and culinary programming Financial & Operational Stewardship Provide strategic oversight of food cost controls, labor architecture, and waste management Partner with Finance on budgeting, purchasing strategies, and inventory governance Protect operational efficiency and accountability across all culinary cost centers Cross-Departmental Partnership Partner with FOH, Events, and Membership leadership to align pacing, execution, and member recovery Monitor Dining Experience Survey feedback and ensure structural corrective action loops Support committee and Board communication as a culinary systems leader Success Profile- The ideal candidate is: A systems thinker who designs operations rather than merely managing shifts A leadership multiplier who develops people and protects standards Calm, structured, and decisive Comfortable in executive-level accountability environments Energized by building something lasting Qualifications- 10+ years of progressive culinary leadership experience in private clubs, luxury hospitality, or fine dining Demonstrated success in building culinary systems, mentoring leaders, and driving consistency at scale Strong financial acumen in food cost, labor architecture, and purchasing strategy Able to step into kitchen leadership when continuity requires ACF or comparable certification preferred Experience with Jonas or similar systems a plus Deep appreciation for tradition, hospitality, and member-first culture Compensation & Benefits- Competitive salary commensurate with experience Annual performance bonus tied to KPIs Full benefits package (health, dental, vision, 401(k)) Relocation assistance negotiable Continuing education and professional development support To Apply Interested candidates should submit a résumé and brief cover letter to: Chris Kennedy, CCM General Manager / COO ********************
    $69k-107k yearly est. 3d ago

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