Highgate Hotels jobs in Philadelphia, PA - 58 jobs

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Residence Inn Cherry Hill 1821 Old Cuthbert RdCherry Hill, NJ 08034 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities * Must be able to work with and understand financial information and data, and basic arithmetic functions. * Must be willing to cross train in other accounting or hotel-related areas. * Must be able to prioritize job functions in order to meet deadlines. * Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). * Audit and reconcile financial and statistical reports. * Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. * Prepare and distribute month-end reports. * Audit and reconcile all Front Desk and Food & Beverage Cashier's work. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Prioritize job functions in order to meet deadlines. * Ensure accuracy of all numbers reported including statistics. * Input and update financial information into corporate communications network. * Perform daily, weekly, monthly and annual data processing system functions as required. * Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. * Ensure overall guest satisfaction. * Respond to governmental inquiries upon receipt. * Handle guest requests Qualifications * High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. * Guest Service Experience preferred. * Computer knowledge/skills required. * Flexible and long hours sometimes required. * Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Late/Overnight shift * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Clean, dust, wax, scrub, polish and service guest rooms in accordance with hotel procedures. Maintain equipment including, but not limited to: mechanical and electrical systems, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Get assignments and special projects from your supervisor at the beginning of your shift. Check and replenish your supplies and tools. Clean, dust, wax, scrub, polish and service guest rooms in accordance with hotel procedures Deep cleaning of assigned areas of the hotel including the shampooing of rooms, corridors, and public areas; hotel light fixtures; and guest elevators (including elevator tracks) Replace linens on beds and replenish guest room supplies. Rearrange furnishings, drapes, and room accessories Properly and safely use cleaning agents Install and replace lighting fixtures and bulbs. Visually inspect, test, repair, and maintain guest room equipment. Listen for unusual sounds from room equipment to detect malfunction and discuss machine operation variations with supervisors or other Engineering team members to diagnose problem or repair equipment Report any damage or hazards in assigned areas. Fabricate and repair furniture and fixtures. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Leave guest rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked Paint hotel rooms, corridors, and lobby areas when necessary Restock cart at end of shift and organize tools to prepare for the next day Respond to any projects or requests developed by the Housekeeping and Engineering management teams. Communicate with Supervisor on projects as assigned. Transport heavy boxes and packages within the hotel for maintenance and repairs Know and use reasonable care for the safety and security of fellow coworkers and guests Attend all scheduled training classes and meetings. Return lost items with proper documentation to the Housekeeping Department Perform other duties as directed, developed, or assigned. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. What You Bring High School Diploma is preferred. 1 year of experience in customer service or similar position. Previous housekeeping and/or maintenance experience is a plus. Passion for customer service. Good verbal communication and basic writing skills. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way. Some of your responsibilities include: Operate all kitchen and dishwashing equipment safely. Wash dishes, glassware, equipment, and silverware by hand when necessary. Keep area in kitchen clean and free of debris and water. Restock all supplies and stock any deliveries received in a timely and safe manner. Remove all trash and debris from restaurant routinely. Assist other restaurant personnel with tasks. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Prior experience is preferred. Food Handler Certification (if applicable). Dedicated and hardworking. Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. Flexible schedule and are able to work evenings, weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Our company provides professional window, exterior and interior cleaning services that enhance the appearance, safety, and longevity of commercial properties. From large-scale window cleaning to full facade washing and high-reach dusting, we help property owners and facility managers maintain their buildings year-round through scheduled maintenance programs and specialized cleaning solutions. We are seeking a Business Development Manager to expand our client base and strengthen relationships with existing customers. This role focuses on identifying new opportunities, cross-selling additional services, and helping clients maintain the professional look and performance of their buildings. You'll work closely with the Director of Operations and the operations team to ensure accurate proposals, seamless delivery, and long-term client satisfaction. Key Responsibilities: Business Development & Sales: Identify and secure new customers across commercial, institutional, and industrial markets. Build upon existing customer relationships to introduce complementary cleaning and maintenance services. Confidently communicate with facilities manages, property managers and decision-makers about ongoing building maintenance needs. Develop and deliver proposals that align with client goals and service requirements. Site Walks & Scoping Conduct on-site assessments to gather all information needed to prepare accurate scopes of work, pricing, and proposals. Perform detailed site walks that include taking counts, photographs, and notes to ensure complete understanding of each property. Evaluate access methods, equipment needs, and job site logistics in coordination with the operations team. Translate field observations into clear, detailed proposals that set proper expectations and build client confidence. Client Relationship Management Serve as the primary point of contact for key accounts, ensuring responsiveness and consistency of service. Conduct periodic property visits to assess ongoing needs and identify new opportunities. Partner with internal teams to schedule work efficiently and meet client timelines. Provide proactive recommendations to preserve the appearance and functionality of the building exterior. Collaboration & Growth Work closely with leadership and field teams to align business development efforts with operational capabilities. Support marketing and seasonal campaigns to promote routine cleaning and maintenance services. Contribute to the continued growth and structure of the division, with the opportunity for leadership advancement as business expands. Requirements Qualifications: 5-10 years of proven success in sales or business development, ideally within facility maintenance, building services, or commercial cleaning industries OR background in commercial property operations or related fields such as general contracting, estimating, property management. Strong understanding of how commercial properties operate and the importance of proactive exterior maintenance. Ability to evaluate sites, gather detailed field data, and translate observations into comprehensive scopes of work. Excellent communication and relationship-building skills, with the confidence to engage property managers, owners, and building engineers. Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Valid driver's license and willingness to travel locally to client sites. Additional Requirements: Valid driver's license and willingness to travel to project sites as needed. Flexibility to work evenings, weekends, or overtime as required by project demands. Commitment to upholding safety standards and promoting a culture of safety within the organization. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! #INT123

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, you're professional, and friendly. Assist with luggage and packages upon arrival and departure and arrange transportation when necessary. Some of your responsibilities include: Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift. Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure. Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation. Provide the guest(s) with information about their stay, the hotel, and answer questions. When the concierge is not available, book tours and assist with general information inquiries. Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas. Submit all found articles accompanied by a Lost & Found Report. Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency. Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request. Clean and set-up meeting room functions, direct guests to various meeting rooms. Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events. Turn in any keys to the proper department when your shift ends. What You Bring High School Diploma is preferred. 1 year of experience in customer service or similar role. You've got a flexible schedule, able to work evenings, weekends, and holidays when needed. Basic writing skills, professional communication skills. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable Custodian to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: Hours Vary, Second and Third Shifts Pay: $15.50-18.00/hour Job tasks include, but are not limited to: Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas. Responsible for the removal of trash and replacement of trash can linings. Responsible for satisfactory and timely completion of assigned cleaning area according to schedule. Responsible for the overall floor maintenance of hard surface and carpet (dust and wet mopping, stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells and other public areas. Perform other duties as assigned. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Prolonged periods of standing Requires frequent bending and reaching from waist. Candidate must have reliable transportation, be legally authorized to work in the United States, and be able to pass a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $15.50-18.00/hour

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean. Clean and set-up meeting room functions according to the function sheets. Deep cleaning of areas including the shampooing of rooms and public spaces as assigned. Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk. Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift. Check and replenish your supplies and cleaning tools. Quickly respond to guest requests in a friendly manner. Return lost items with proper documentation to the Housekeeping Department. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. What You Bring High School Diploma is preferred. 1 year of experience in customer service or similar position. Previous housekeeping experience is a plus. Passion for customer service and good verbal communication skills, basic writing skills. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide the guests, either on the phone or in person, with information and support in a professional and gracious manner. Receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet all restaurant guests, be knowledgeable about the area and provide information when asked. Provide fair and consistent seating of guests. Accurately handle paperwork, stock and tidy the host stand. Receive incoming calls, accurately book reservations for guests. Taking room service orders if applicable. Check floor and tables for accuracy and cleanliness, assist in bussing tables. Help servers by refilling beverages when needed. Perform other restaurant and customer service related requests for guests. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring Previous customer service or hospitality experience is preferred. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu and allergy information to guests. Knowledge of or ability to learn the restaurant point-of-sale system and reservation system. Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests. Food Handler Certification (if applicable). Flexible schedule and are able to work weekends, nights, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Interstate is a fast-growing, family-owned company specializing in janitorial services with operations throughout North America. We hire dedicated employees who are committed to making a difference. Every day we create opportunities that allow our team members to grow and reach their full potential. Come join the family & WORK HAPPY! Job Summary: Associate Director of National Operations is responsible for creating and maintaining positive internal team and client relationships and implementing and executing client-specific facility services programs within our diverse industry segments. This position helps support critical business functions including the achievement of budget and profitability goals, site-specific project scopes, customer retention, quality assurance and consistent client experience, in addition to onboarding and training of the operational leadership. The Associate Director will be responsible for overseeing senior operations leadership and assuring success across multiple teams across the country. This role shares home office and field responsibilities to ensure client satisfaction and preservation of Interstate's brand. Knowledge, Skills and Abilities: Extensive Management and Leadership Experience, Self-Motivated, Existing Industry Experience and Knowledge, Deep Understanding of Janitorial Processes and Core Operational Functions, Proven Ability to Make Business-Success Driven Decisions, Ability to effectively lead a team, Effective Communication Skills, Deep Retention Experience, Collaboration, Presentation Skills, Team Player, Ability to Problem Solve, Proven Client Management Responsibilities, Successful Experience in Managing Multiple Projects and Effectively Prioritizing. About You: You are a self-motivated, road warrior with a track record of successfully maintaining and growing a dispersed national team. You enjoy implementing and executing operational plans for facilities within the professional services industry. You understand the challenges of recruiting, hiring and retaining hourly labor associates. You know how to create a janitorial program effectively and efficiently for cross-segment industries and respond to highly critical and fast-paced environments. You have at least 10 years of janitorial and/or professional services industry experience - with at least five of those in leadership roles with budgetary responsibilities. You have managed a workforce comprised mostly of hourly associates. Requirements Duties and Responsibilities: Possess a deep knowledge of “BSCs” and the janitorial/facilities industry (i.e., building types and needs, client expectations, local market conditions/norms, industry trends, contract set ups, SOPs, traditional scopes of work, know-how to operate equipment, understanding of chemicals and suppliers). Responsible for overseeing a team of senior Operations Managers including routine support of collective portfolio needs. Creates and maintains strong internal team relationships with Regional Operations Managers and Operations Managers. Drive consistency, compliance, and accountability throughout the field organization by designing, implementing, and overseeing processes. Be a champion of policies that ensure the Company's ability to scale and achieve margin, growth and retention targets. Responsible for the delivery and successful execution of contracted janitorial services within portfolio. Deep understanding of various industry segments and how staffing models and productivity rates can be affected and refined. Work closely with Operations Managers and Regional Managers to develop their leadership skills, and management capabilities; recommend career advancements when applicable. Make sure all operations leadership is knowledgeable on the differences between job titles and have clear understanding of job assignments, roles and responsibilities to ensure team and individualized accountability. Ensure compliance of Company Policies and Procedures, Code of Conduct and team members exemplifying Interstate's Values. Build long-term, sustainable partnerships with key client personnel at each location. Work closely with Finance Manager to implement changes as advised by facilitating measures with operations teams to drive the growth of profitable accounts and lessen the loss of non-profitable accounts through productivity and revenue growth; Ensure budgetary goals are met throughout the portfolio at large. Consistently travel to and visit sites as required nationally; participate in various onsite meetings with the client and manager/site manager. Participate in Client quarterly reviews and presentations. Effectively address all client related and internal communications in real time with a sense of urgency (emails, phone calls, requests); be available around the clock as needed. Be a steward of Company assets including travel and other routine business expenses; lead by example and assure all team members throughout portfolio are adhering to policies. Properly escalate issues that could impact local or national perceptions of Interstate as a preferred facility services provider. Review budget performance each pay period to ensure all buildings are operating at or below their defined budget. Provide course correcting actions when necessary (including labor and supplies expenses) to avoid budget overages escalate when needed. Ensure cost control levers and metrics are in place to proactively monitor overall supply spend supporting their alignment with the monthly budget. Work directly with internal team when client is failing to adhere to timely payments. Define opportunities at client sites to expand Company's role and service offering by up-selling and cross-selling; work closely with Executive Director, Client Delivery & Field Support in expanding growth trajectory. Work with leadership to negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client-driven initiatives. Prepare and develop budget, performance and operational reports each month or as required; review reporting monthly with leadership. Review site specific performance standards and ensure portfolio-wide standards are being met; Create plan to correct locations where performance is not meeting or exceeding SOWs. Proactively create consistent and effective operational processes and manage them through implementation and ongoing review. Drive and promote a strong culture of safety and awareness; reinforce both Interstate's and client's safety programs. Review formal quality checks and inspections for each site according to plan; request reporting when failed to receive. Continuously monitor the overall performance of each site and make appropriate changes to improve performance. Leverage relationships with existing local partners and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, repairing, testing new products where applicable). Additional duties as defined. Qualifications: Minimum 10-15 years of experience in janitorial and/or professional services industry operational roles with significant leadership experience. Deep knowledge of the professional services industry. Experience leading and coaching teams across the nation. Proven record of leading high performing teams and achieving profitability goals. Strong familiarity with organizations whose workforce is primarily comprised of hourly associates and experience managing and retaining hourly associates. Ability to collect relevant data, form insights, create and implement strategies that have material impact on operations. Experience supporting both office and field teams. Microsoft Office Suite proficiency Willingness to travel Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy!

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Residence Inn Deptford 1154 North Hurffville RoadDeptford, NJ 08096 Overview The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees. Responsibilities * Make repairs to hotel air conditioning system: change filters, clean coils, replace motors. * Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.). * Take required readings on equipment. * Test cooling tower and record readings. * Replace and program televisions as needed. * Replace light switches, receptacles, light bulbs and fixtures. * Perform furniture repair. * Replace and repair pumps. * Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc). * Understand and be able to read blueprints and wiring diagrams. * Trace and repair all types of water lines. * Troubleshoot and repair kitchen equipment. * Maintain repair and preventive maintenance records. * Perform and maintain work to local, state and Federal codes. * Test, clean and repair swimming pools and spas. * Paint designated areas. * Repair and finish sheet rock. * Repair all types of wall coverings. * Repair and program hotel electronic lock system. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field required. * At least one year of progressive experience in a hotel or related field preferred. * Trade school and/or College course work in related field helpful. * Flexible and long hours sometimes required. * Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly courteouse and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Full-time Horsham, PA Interstate is a fast-growing, family-owned company specializing in janitorial services with operations throughout North America. We hire dedicated employees who are committed to making a difference. Every day we create opportunities that allow our team members to grow and reach their full potential. Come join the family & WORK HAPPY! We are looking for a Payroll Specialist to join our team at our Corporate Office. The Payroll Specialist will process payroll and maintain employee records. Our ideal candidate is highly motivated, organized, team-oriented, positive and talented. We truly embrace a "Work Happy" philosophy. Schedule: Monday through Friday 8:30AM to 5:00PM with occasional overtime Job is an in-person position Duties and Responsibilities: Work in a fast-paced environment with attention to detail Must be able to multitask and re-prioritize Onboard new hires / rehires into the payroll system Process employee changes and terminations Complete employment verification paperwork Process hours for payroll Process uniform requests, enter payroll deductions, and garnishments Filing, copying and able to answer phones Any other duties assigned Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post Requirements Requirements Three (3) to five (5) years of Payroll experience or related. Must have current payroll experience Must have multi state payroll experience. Must be willing to work in a fast paced environment. Must have experience working with multiple sites. Extensive knowledge of payroll functions including preparation, balancing, internal control and payroll taxes. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Proficient with or the ability to quickly learn payroll software. Bachelor's degree in Accounting, Business Administration, Human Resources, or related field preferred. Experience with Paylocity or related system preferred. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy!

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Use your experience and knowledge of food industry trends, classics, and seasonal ingredients to create an exciting, innovative, and delicious seasonal menu! Lead daily operations with efficiency, integrity, patience, awareness, and compassion. You'll own team leadership, communication, training, development, and problem resolution all the while providing outstanding service to our guests along the way. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Make sure all food products are consistently prepared and served according to recipes, portioning, and cooking standards. Fill in where needed to ensure guest service standards and efficient operations. Perform inventory and purchasing responsibilities daily. Receive all products in correct unit count and condition and ensure deliveries are performed in accordance with receiving policies and procedures. Responsible for the supervision of the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in, and downstairs prep area. Responsible for meeting financial targets while achieving food quality and service objectives. Ensure all equipment is kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. Foster opportunities for the team to learn, grow, and develop their abilities, collaborate with your staff to create a culture and work environment founded on respect. Continually strive to develop your staff in all areas of managerial and professional development as well as in food education. Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner. Fully understand and follow all regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests. Schedule labor while ensuring that all positions are staffed when needed while maintaining labor cost objectives. Lead and participate in ongoing service education through facilitating daily line-ups, quarterly menu meetings, and new back and front of house training programs. Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and offer positive solutions to issues. Be knowledgeable of restaurant policies regarding employees and together with the People + Culture Representative administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. What You Bring 2 or 4 year degree in Culinary Arts or Hospitality Management is preferred. Minimum 3 years of experience as an Executive Chef, preferably leading large, fast-paced, multi-outlet kitchens. Passionate about industry trends and techniques and knowledgeable of product, presentation, quality, and preparation, menu concept, design, food costing, and people management. Excellent interpersonal communication skills that foster positive working relationships with all teammates. Able to work with PR and Marketing in the creation of campaigns and budgets. Flexible schedule, available to work weekends, nights, mornings, and holidays when needed. Food Handler Certification, Alcohol Awareness Certification (if applicable). Knowledge of Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business & accounting software may be required. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You are hardworking with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide excellent quality and presentation of all food to the guests in a timely manner. Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. Item specifications, including preparation, execution, and presentation will be provided to you. Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. Maintain a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. Report any maintenance or repairs needed to the Executive Chef. Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. What You Bring 1 year of previous experience in restaurant and/or culinary experience in a high volume, full service restaurant is preferred. Time management and organizational ability required for high quality food production. Ability to work with minimal direction or supervision to complete assigned tasks. Food Handler Certification (if applicable). Trained in knife skills and basic kitchen equipment usage. Able to multitask in a dynamic, and fast paced environment. You're able to establish a positive rapport with many types of personalities. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable full-time Bookkeeper to work in our home office. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: Monday through Friday 8:30AM to 5:00PM Job tasks include, but are not limited to: Prepare monthly, quarterly and annual reports. Invoice monthly services and projects with QuickBooks and Microsoft Office. Pay Sales Tax for multi-states. Responsible for accounts payable and receivables. Make bank deposits and reconciliations. Must be able to multi-task with attention to details. Take on needs and requests as needed. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Must have minimum 1-2 years of experience. Strong knowledge of QuickBooks and Excel. Experience with bank reconciliations and paying state taxes. Proven ability to keep all matters highly confidential. Consistently professional, calm and positive demeanor. Proven ability to communicate articulately and interact effectively with all levels of professionals within the organization. Strong customer service skills. Must be authorized to work in the United States and ability to pass background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy!

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Overview The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group & volume transient. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms only) to ensure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. This position is a selling leader and covers a portion of the group market. Responsibilities * Responsible for leading & driving top line revenue for traditional sales segments to include group & volume transient. * Assesses & reacts to market trends, market share & the competitive hotel environment. * Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives. * Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization. * Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting. * Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. * Prepare correspondence to customers, internal booking reports and file maintenance. * Participate in daily business review meeting, training and other sales related meetings as required. * Ability to work with other departments within the hotel to provide quality service to customers. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction * Attend Industry Meetings and Tradeshows as requested in addition to Community Events * Develop and maintain knowledge of Local and Economic Market trends, Competition and Customers. Qualifications * Bachelor's degree preferred in Marketing * At least 3 years' experience as a sales leader, with prior hotel sales experience and progressive luxury hotel sales experience. * Deep understanding of Luxury guest expectations and 5-star service delivery. * Experience dealing with/communicating with ownership groups and asset management, and our Partner vendors. * Proficient in managing/using sales automation (ENVISION) & PMS systems. * Experience working collaboratively with revenue management. * Prior Hotel experience in Hospitality Sales, Conference Planning, and/or Convention skills. * Well-rounded knowledge of all market segments and channel sources, as well as the ability to develop a strategic plan for each. * Excellent communication and presentation skills. * Excellent relationship-building skills and able to effectively network.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Play a meaningful role in the overall success of events by providing assistance to the banquet department as well as aiding in set up and take down of all banquet and meeting events. Work closely with the Banquet Servers to ensure guest satisfaction. Some of your responsibilities include: Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management. Responsible for accurate cleaning and setting of banquet functions and meeting rooms. Care and storage of all equipment such as tables and chairs. Servicing meeting rooms. Provide outstanding service and ridiculously personable experiences! What You Bring Prior hospitality experience and/or experience in housekeeping/janitorial work preferred. The ideal candidate will be organized and ambitious (go-getter!) Strong work ethic, ability to read floor-plans, work independently and has a strong attention to detail. Flexible schedule, able to work evenings, weekends, and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $15.50-$16.50/hour

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** In this role, you will prepare and craft a variety of refreshing beverages for our guests. This position is ideal for someone who has worked previously in a juice bar or coffee house, as a barista or bartender preparing coffee drinks, fresh drinks, or cocktails. You'll act as an advocate for the hotel/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + You'll greet and serve drinks guests in a warm, approachable, and hospitable manner. + Manage cash and credit transactions accurately and with ease. + Operate standard bar, coffee, and juice equipment. + Take pride and be passionate about your product, upselling when possible. + You'll ensure that all health code standards are followed to prevent the spoiling of food and beverages. + Maintain clean and sanitary work area, including tables, barista equipment, refrigerators etc. + Unpack deliveries, stock items, and complete comprehensive inventory for juices, spices and fresh ingredients. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **What You Bring** + 1 year of experience in a similar or supportive role is preferred. + Food Handler Certificate (if applicable). + Able to prioritize multiple tasks in a dynamic environment. + Able to learn, retain, and present product, menu, and allergy information to guests. + Restaurant inventory and/or software proficiency is a plus. + You're hardworking and dedicated with a real passion for hospitality. + You've got a flexible schedule, able to work weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, you're professional, and friendly. Assist with luggage and packages upon arrival and departure and arrange transportation when necessary. **Some of your responsibilities include:** + Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift. + Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure. + Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation. + Provide the guest(s) with information about their stay, the hotel, and answer questions. + When the concierge is not available, book tours and assist with general information inquiries. + Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas. + Submit all found articles accompanied by a Lost & Found Report. + Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency. + Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request. + Clean and set-up meeting room functions, direct guests to various meeting rooms. + Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events. + Turn in any keys to the proper department when your shift ends. **What You Bring** + High School Diploma is preferred. + 1 year of experience in customer service or similar role. + You've got a flexible schedule, able to work evenings, weekends, and holidays when needed. + Basic writing skills, professional communication skills. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**