Restaurant Manager jobs at Highgate Hotels - 60923 jobs

General Manager
Highgate Hotels 4.5
Restaurant manager job at Highgate Hotels
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Overview The posting is for a General Manager at our Homewood Suites in Erie, PA. General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division. Responsibilities * Tour the operating departments daily, making adjustments as needed via department heads. * Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. * Meet all financial review dates and corporate directed programs in a timely fashion. * Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. * Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. * Develop managers for future advancement through competency training and corporate sponsored training programs. * In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. * Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. * Participate in required M.O.D. coverage as scheduled. * Maintain direct contact with and monitor the development of management trainees. * Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. * Oversee and assist in the Highgate Hotel budget process as required. * Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. * Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. * Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. * Ensure complete processing of invoices daily by using the A/P process. * Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. * Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. * Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. * Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. * Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. * Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. * Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. * Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. * Perform any other duties as requested by the Vice President or Regional Director of Operations. * Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. * Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. * Be in the public areas during peak times, greeting guests and offering assistance as needed. * Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. * Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. * Complete required corporate training modules, and become certified to train those as required. * Ensure that all scheduled meetings take place on the property. Qualifications * At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management.
$46k-71k yearly est. Auto-Apply 12d ago

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Food and Beverage Unit Supervisor 19.50 / HR
Six Flags Discovery Kingdom 4.1
Vallejo, CA jobs
Six Flags employees are friendly, outgoing, professional, and responsible for creating amazing guest experiences every day. As the Food and Beverage Unit Supervisor, you play a vital role in ensuring the best service and highest quality product is provided to our guests in a daily basis. The Food and Beverage Unit Supervisor enthusiastically oversees culinary department staff and services to ensure revenue goals are met and guest experiences are memorable. Responsibilities: Job Duties: Manage the daily operations of a food & beverage unit by analyzing our elements of success: service, production, labor and revenue Ensure that all unit paperwork is completed and submitted by required deadlines Provide a positive work environment for your staff and guests Train and mentor team members on front and back of house operations Create opportunities of professional development for all team members Uphold standards and guidelines set by department, park, company and public health, and implement additional training and corrective action as needed in a fair and timely manner. May also be asked to manage a combination of smaller food units and/or carts Demonstrate strong work ethic and commitment to the Six Flags mantra, vision, and goals. Have a passion for delicious food and providing great guest service. Qualifications: Minimum Requirements: Must be 18 years or older (exceptions may be considered) Ability to work in an environment as fast-paced as our coasters. Complete and maintain Food Handlers Certificate and other required leadership training Basic computer literacy Basic knowledge of operating and trouble-shooting various food equipment. Must be able to stand, walk, bend, stoop and reach throughout your shift. Excellent verbal communication skills Able to work a flexible schedule, including weekends and holidays Friendly, outgoing personality inviting guests to your food unit Ability to work with a team to make the business flow smoothly
$37k-47k yearly est. Auto-Apply 15d ago
Senior Director of Dining Services
Compass Group USA 4.2
Edison, NJ jobs
🌟 Ready to Lead with Flavor and Purpose? Join Morrison Healthcare, where food meets mission in over 600 hospitals nationwide! We're not just serving meals, we're transforming the healthcare dining experience with wellness, sustainability, and heart. As a Senior Director of Dining Services Food & Nutrition, you'll be the driving force behind a dynamic team, crafting unforgettable dining moments while making a real impact on patients' lives. 🍽️ Sr. Director of Dining Services Food & Nutrition - Hospital- 📍 Location: Edison, New Jersey 🌟Relocation Assistance Provided 💰 Salary: $97,500 - $120,000 🎓 Bachelor's Degree Required 🎯 What You'll Do (and Love Doing!) Lead with strategy: Run the show with smart budgeting and high-value service. Serve excellence: Ensure every bite is top-tier in quality and presentation. Champion safety: Maintain clean, safe, and smooth operations. Build relationships: Be the go-to partner for clients and internal teams. Grow talent: Inspire and develop your team to reach new heights. Collaborate boldly: Integrate dining services into the heartbeat of the facility. 💼 What You Bring to the Table Bachelor's Degree (required) 5+ years of proven leadership experience 4 years of hands-on foodservice operations management Strong P&L and inventory control skills Deep knowledge of food safety, sanitation, and cost control ServSafe certification? That's a plus! Forward-thinking, proactive, and ready to be the face of Morrison 🎁 Perks That Nourish You Medical, Dental, Vision Life & Disability Insurance Health & Wellness Programs Pet Insurance Discount Marketplace & Shopping Program Commuter Benefits Paid Parental Leave Flexible Time Off & Holiday Leave FSAs & Retirement Plan Employee Assistance Program AND MUCH MORE!!
$97.5k-120k yearly 2d ago
Restaurant Supervisor - Urgently Hiring
Taco Bell-Marquette 4.2
Marquette, MI jobs
Taco Bell - Marquette is currently hiring a full time or part time Restaurant Supervisor for our Marquette, MI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Marquette in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. xevrcyc Taco Bell - Marquette is hiring immediately, so please apply today!
$28k-34k yearly est. 1d ago
Director of Food And Beverage
Compass Group USA 4.2
Chicago, IL jobs
✨ Step Into a World of Wonder - We're Hiring a Director of Food & Beverage! ✨ Imagine leading culinary and hospitality experiences in a venue where magic isn't just on stage-it's everywhere. At The Hand & The Eye, the world's largest magic venue set inside the historic McCormick Mansion, guests don't just watch the magic… they become part of i t . As our Director of Food & Beverage, you'll be the architect of unforgettable dining moments that complement awe-inspiring performances. From crafting premium service standards to inspiring innovation across front- and back-of-house teams, you'll set the tone for hospitality excellence in a space designed by the legendary David Rockwell. 📍 Location: Chicago, IL 💰 $120,000-$130,000 (*based on skills, background, and work history) This isn't your typical role-it's a chance to: ✅ Lead culinary strategy in a venue that redefines entertainment ✅ Elevate guest experiences with creativity and precision ✅ Collaborate with world-class talent in an environment full of mystery and spectacle What we're looking for: 🎓 Hospitality or Culinary Arts degree 📈 5+ years of Fine Dining, Upscale Dinner Clubs, and/ or Private Country Club food & beverage leadership experience ✅ Expertise in compliance, budgeting, and team development Why join us? Because at Levy, team = family. We offer incredible benefits like medical, dental, vision, flexible time off, parental leave, and more-plus the chance to work in a venue unlike any other.
$120k-130k yearly 3d ago
Food and Beverage Manager
The Savoy Hotel-South Beach 4.0
Miami Beach, FL jobs
FOOD & BEVERAGE MANAGER Full-Time | On-Site | Reports to: General Manager The Food & Beverage Manager oversees all food and beverage operations across the property-including restaurant service, bars, poolside, beach operations, and event service-ensuring an elevated, seamless, and consistent guest experience. This role drives service standards, operational efficiency, team development, and financial performance in a boutique environment where hands-on leadership and multi-faceted execution are essential. The F&B Manager partners closely with the General Manager to uphold brand vision, maintain profitability, and ensure the highest level of service across all outlets. KEY RESPONSIBILITIESService Excellence & Guest Experience Ensure all outlets deliver refined, warm, and efficient service aligned with luxury standards. Maintain consistent service quality across restaurant, pool, beach, and bar operations. Monitor guest feedback, resolve issues promptly, and lead all service recovery efforts. Oversee VIP amenities, special setups, and all property-wide F&B needs. Drive a culture of hospitality, ensuring every guest interaction reflects the brand. Operational Leadership Direct daily operations for restaurant, bar, pool, and beach service. Lead daily pre-shift meetings, product training, and service briefings. Develop and enforce SOPs, ensuring consistent execution and continuous improvement. Create and manage staff schedules, daily assignments, and labor alignment based on business needs. Oversee opening/closing procedures and ensure operational readiness across all venues. Pool & Beach Oversight Manage all pool and beach attendants and service staff. Ensure smooth operations: towel management, beach chairs, cabanas, and premium setups. Maintain vendor relationships tied to pool/beach service. Enforce safety standards, local compliance, and property guidelines. Staff Management & Development Recruit, hire, train, and develop high-performing F&B teams. Conduct evaluations, performance coaching, and corrective action as necessary. Foster a professional, motivated, service-driven team environment. Partner with HR to ensure compliance with all guidelines, documentation, and training requirements. Financial Management & Cost Control Review daily sales performance and identify revenue opportunities. Monitor beverage costs, inventory levels, and product utilization. Maintain accurate par levels, purchasing controls, and vendor coordination. Collaborate with the Executive Chef and GM on menu updates, pricing strategy, and product mix. Manage labor effectively to meet service expectations and financial targets. Events & Banquets Support planning and execution of private events, buyouts, and group functions. Coordinate staffing, bar setups, service flow, and event-specific requirements. Ensure all event spaces are staged, serviced, and executed according to standards. Leadership, Communication & Brand Standards Act as an influential leader who drives accountability, transparency, and operational ownership. Maintain open communication across departments to ensure cohesive service. Work collaboratively with stakeholders to develop menu concepts, trainings, and improvements. Identify guest needs proactively and implement structured action plans to elevate experience and mitigate risk. QUALIFICATIONS Minimum 3-5 years F&B leadership experience in hotels, resorts, or elevated lifestyle concepts. Strong background managing high-volume, fast-paced service with luxury standards. Experience with POS, OpenTable, Opera, and other hospitality technologies. Proven ability to lead diverse teams, manage budgets, and achieve revenue/expense targets. Knowledge of food and beverage trends, health and safety standards, and compliance requirements. Hands-on, guest-oriented, and solutions-driven approach. Bilingual (English/Spanish) preferred. Must be available to work evenings, weekends, and holidays as needed.
$41k-64k yearly est. 4d ago
Assistant Banquet Manager
Francis Marion Hotel 3.9
Charleston, SC jobs
Pay range: $60,000 - $62,000 plus Bonus Plan Who we are Steeped in fascinating history dating back to 1924, the Francis Marion Hotel heralded a new era of Charleston Hospitality amidst the Charleston Renaissance. Named for Revolutionary War Hero Francis Marion, the hotel became an iconic landmark recognized by Historic Hotels of America- featuring grand ballrooms, historic architecture and rich Charlestonian history. With its prime location across from Marion Square, the Francis Marion Hotel has been at the heart of the community as a major destination for weddings, galas, conferences and more. For nearly a century, the Francis Marion has been known for its exceptional hospitality and service. Why Work for Us? We practice daily core values of “Anticipate, Exceed, Empower, Teamwork, and Preservation”. Our employees take pride in the work they do, are valued, and celebrated for their contributions. One of the ways employees are appreciated is by offering an extensive benefits package, to include Medical Insurance, Ancillary Group Benefits, Paid Time Off, and Paid Holidays, in addition to an Inspiring Leadership Executive Team, that promotes multiple opportunities of excellence such as “The Keys to Success”. The Francis Marion Hotel values community relationships and engagement with involvement in various organizations: The Thanksgiving Food Drive, Back to School drive, philanthropic partnerships with local organizations such as the March of Dimes, Historic Preservation Society, East Cooper Community Outreach, Toys for Tots, Breast Cancer Awareness, the Good Catch Program, and more. The Assistant Banquet Manager is a hands-on leadership role that supports the Banquet Manager in actively leading a banquet team, maintaining organized work area, and executing all banquet functions. This position requires an enthusiastic, highly motivated, detail-oriented professional departmental leader who thrives in a high-volume environment and can actively lead a team of captains and banquet staff to successfully execute multiple events simultaneously. You will be responsible for overseeing a wide range of evening events, including cocktail receptions, weddings, debutant balls, military balls, buffet design, plated dinners, and synchronized service events, ensuring exceptional guest experiences at every touchpoint. A strong commitment to hands-on active leadership, motivating, teamwork, growth of mindset, and operational excellence is essential. Not an office job. Key Responsibilities Actively lead, supervise, and motivate banquet captains and service staff during evening events. Event sizes range from 10 to 500 with 3 ballrooms and 7 event rooms and 5 penthouse suites. Ensure smooth and synchronized execution of banquet services, including plated dinners, buffet setup and design, and cocktail receptions. Assist in overseeing staffing, and training banquet team members. Maintain high standards of service, cleanliness, and presentation at all times. Oversee the setup, breakdown, and transitions for multiple events. Communicate clearly with the culinary team, sales team, and event organizers. Ensure compliance with hotel policies, procedures, and safety regulations. Foster a positive team culture aligned with the hotel's core values: Anticipate, Exceed, Empower, Teamwork, and Preservation. Qualifications Minimum of 2 years' banquet experience, including 1+ year in a supervisory role. Experience with room setup and event staging. Degree in Hospitality Management or related field preferred. Must be available to work a flexible schedule that includes evenings (75%), days (25%), weekends, and holidays. Excellent interpersonal, communication, and leadership skills. Strong organizational skills with the ability to manage multiple events simultaneously. Physical Requirements Must be able to stand, walk, stoop, kneel, bend, crouch, and lift up to 25 pounds. Frequent use of hands and arms; must be able to talk and hear in person and over the phone. Active Hands-on position The Francis Marion Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Apply: ****************************************************************************************** or:
$60k-62k yearly 5d ago
Restaurant Assistant Manager
Pizza Hut 4.1
Austin, TX jobs
To eat. To laugh. To share. Thats why people come to Pizza Hut. Its the calling of our Assistant Restaurant Managers to make them feel like family with smiles, teamwork and dedication. If youre an experienced restaurant or retail assistant manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. Youre all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results. Youre all about creating a great place to work for your team. You want to make your customers day and it shows in the way you are a customer service maniac We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people. Youre up for a challenge. You love the excitement of the restaurant business and know every day is different. Youre at least 18 years old with a valid drivers license, reliable transportation (not public transportation you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. If you want a management career with an innovative company, look no further than Pizza Hut. Apply today! We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. Required Preferred Job Industries Food & Restaurant
$27k-36k yearly est. 1d ago
General Manager
Empowered Hospitality 4.2
Beverly Hills, CA jobs
Our client is opening a high-volume, full-service restaurant in Los Angeles and is seeking an experienced General Manager to lead the opening and oversee day-to-day operations. This role will work closely with a New York-based corporate team, with an Operating Partner on-site for the first six months to support the transition and ensure operational consistency. This is a flagship opening with significant volume, complexity, and visibility. Requirements Proven General Manager experience in high-volume, full-service restaurants Experience operating in a $100+ check average environment strongly preferred Strong knowledge of Los Angeles labor laws and compliance Comfortable partnering with a remote New York-based corporate team No specific cuisine background required If you think you are a good fit for this role and are interested in learning more, please apply.
$63k-123k yearly est. 1d ago
Food Champion
Taco Bell-B&G Food Enterprises 4.2
New Orleans, LA jobs
The Taco Bell Food Champion plays and important role in producing tasty food in a quick and efficient manner. YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. Your role as a Food Champion is to feed people's lives with Más. You'll feed customers with great tasting food and provide great service so our customers keep coming back! You're a representation of the brand in everything you do. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed! Food Champion Responsibilities: On the Line Prepare food ingredients Assemble food orders and check to make sure orders are correct Package products Maintain a clean, safe work environment Be knowledgeable about Menu Items and Promotions Training
$26k-32k yearly est. 8d ago
Beverage Manager
Monarch Casino Resort Spa-Black Hawk 4.1
Black Hawk, CO jobs
As the Beverage Manager you will oversee the operation of all beverage outlets to ensure compliance with all standards and procedures established by the Food and Beverage Manager in addition to company health and regulatory standards and procedures. Monitor administrative duties of supervisory staff for accuracy, timeliness and compliance with departmental policies and procedures. The Beverage Manager must have working knowledge of all outlet beverage portion control policies, i.e. jigger pours, carafes. Recruit, interview, and recommend for hire all beverage positions - Cocktail Server, Bartender, Bar Back, Liquor/Inventory Control. Coach and discipline Team Members as needed to develop optimal performance. Must be able to work all shifts and maintain a flexible work schedule to adjust to the demands of the beverage operation. Responsibilities: Maintain accurate and proper comp and cash handling procedures, use cash bank, cash register, cash drop, slot bank, and POS terminal functions in accordance with department policies. Proficiently operate Inventory system (Stratton Warren experience preferred). Interviewing, disciplining, developing/training and scheduling of staff. Lead team member shift meetings. Monitors and manages shift activities, opening and closing duties. Interacts with guests to resolve any guest issues. Works with other supervisors and line staff to facilitate a pleasurable dining experience for guests. Fills in for line staff when required. Demonstrates proactive leadership skills. Communicates well with guests and team members in a team environment. Must facilitate repeat business through pleasurable dining experiences. Other duties as assigned. Qualifications: Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License. Minimum 3-5 year previous Food and/or Beverage Management experience required in FOH operations or relevant degree in hospitality program. Ability to understand financial reports and apply the information in a timely and practical fashion to improve the operation. Problem Solving, Quality Control and Priority Assessment - Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the guests. Conflict management-An Assistant Manager must recognize a problem when it arises and be able to resolve it appropriately by using good judgment, tact and initiative according to company policy and procedure. Requires the often-unbiased mediation skills to handle all types of conflicts that will occur at all levels of supervision and the ability to negotiate effectively. Information Gathering-Must identify and utilize internal and external sources to improve and maintain the company's objectives. Sales Techniques and Guest Influence-Must understand products and services, develop new prospects for opportunity, and understand guest needs clearly. Must also possess substantial experience and remain current in state-of-the-art sales methods. Must set and meet sales goals. Understands measurements of liquid, weight, and temperatures Ability to work in high volume, ever changing and sometimes loud environment Basic to intermediate computer knowledge Must possess excellent guest service and communication skills with the ability to deal with guests. Ability to speak and write English. Ability to communicate information through spoken words and sentences that others will understand Ability to read and understand information and instructions presented in writing. Must be able to stand for duration of shift. Must be able to bend, stoop and continuously use hands. Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs Ability to work all shifts including weekends and holidays when needed.
$59k-79k yearly est. 1d ago
Director of Catering & Events
Futren Hospitality 2.6
Marietta, GA jobs
We are seeking an experienced Director of Catering & Events to lead all private events, weddings, and signature member functions at our private country club-Indian Hills Country Club located in Marietta, GA. This role is responsible for overseeing events from initial inquiry through execution, managing catering staff, collaborating with culinary and service leadership, and ensuring exceptional experiences for our members and guests. The ideal candidate is a polished hospitality professional with strong event management experience, excellent communication skills, and a passion for creating memorable experiences in a member-focused environment. Key Responsibilities Serve as the primary point of contact for private events and weddings Plan, coordinate, and execute member and private events, including holidays and themed functions Create and manage Banquet Event Orders (BEOs) and event calendars Collaborate closely with the Executive Chef, Director of Food & Beverage, and Service Managers Lead, coach, and develop catering staff, including the Assistant Director of Catering Coordinate vendors, room setups, billing, and post-event follow-up Participate in budgeting, forecasting, and department head meetings Support marketing efforts related to event promotion Qualifications Background in catering, events, or hospitality management Wedding and upscale event experience preferred Strong leadership, organizational, and interpersonal skills Knowledge of food, beverage, wine, and service standards Flexibility to work evenings, weekends, and holidays Why Join Us? At Indian Hills, we pride ourselves on fostering a welcoming, member-first environment. As part of our events & catering staff, you'll have the opportunity to grow your career, share your love for events, and contribute to one of the premier country clubs in the area.
$40k-48k yearly est. 1d ago
Assistant General Manager
Taco Bell 4.2
Dublin, OH jobs
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
$38k-48k yearly est. 1h ago
Shift Manager - Urgently Hiring
Taco Bell-Marquette 4.2
Marquette, MI jobs
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. xevrcyc Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
$12-24 hourly 1d ago
Restaurant Assistant Manager
Pizza Hut 4.1
Marble Falls, TX jobs
To eat. To laugh. To share. Thats why people come to Pizza Hut. Its the calling of our Assistant Restaurant Managers to make them feel like family with smiles, teamwork and dedication. If youre an experienced restaurant or retail assistant manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. Youre all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results. Youre all about creating a great place to work for your team. You want to make your customers day and it shows in the way you are a customer service maniac We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people. Youre up for a challenge. You love the excitement of the restaurant business and know every day is different. Youre at least 18 years old with a valid drivers license, reliable transportation (not public transportation you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. If you want a management career with an innovative company, look no further than Pizza Hut. Apply today! We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. Required Preferred Job Industries Food & Restaurant
$27k-36k yearly est. 1d ago
Assistant General Manager
Taco Bell 4.2
East Hartford, CT jobs
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
$47k-62k yearly est. 1h ago
Restaurant Supervisor - Urgently Hiring
Taco Bell-Las Vegas (7Th St. 4.2
Las Vegas, NM jobs
Taco Bell- Las Vegas (7th st) is currently hiring a full time or part time Restaurant Supervisor for our Las Vegas, NM location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell- Las Vegas (7th st) in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. xevrcyc Taco Bell- Las Vegas (7th st) is hiring immediately, so please apply today!
$25k-30k yearly est. 1d ago
Assistant General Manager
Fresh Kitchen 3.6
Winter Garden, FL jobs
At Fresh Kitchen, we're redefining what “fast food” can be. We're a quick-service restaurant serving real food, made from scratch, with ingredients and people you can feel good about. Every item is crafted with love and intention - antibiotic- and hormone-free meats, 100% pure olive oil (no seed oils), hand-cut veggies, no hidden sugars, and everything is 100% gluten-free. We call it 'Good Food Forever'. Our vision is big - 100 remarkable restaurants by 2034 - and we're looking for remarkable people to help us get there. OUR MANAGERS Our managers are the seeds of our culture - planting and growing the standards of excellence that make FK thrive. Every great shift grows our people, our guests, and our communities. We're looking for high-vibe, motivated, people-obsessed leaders who bring professionalism with a side of personality. If that's you, keep reading! THE ROLE The Assistant General Manager is the second level of salaried leadership at FK and the ‘right hand' to the Managing Partner. This role starts with a focus on the Back of House, but you'll also flex into the Front of House to ensure every shift runs smoothly and every guest and team member leaves happier than they arrived. You're just as comfortable in the kitchen as you are out front with guests - because at FK, great leadership lives in both spaces. You've mastered the fundamentals of running a great shift and are ready to lead at a higher level - balancing people, performance, and operations across the restaurant. While you support the Managing Partner in executing daily operations, you also take ownership in developing leaders, driving results, and creating remarkable guest and team experiences that bring FK's values to life every day. THE BASICS Here's how you'll make an impact as an Assistant General Manager: Run exceptional shifts every day by leading: Team check-ins and daily readiness MOD tasks and line checks Energizing pre-shifts and real-time coaching Smooth transitions and strong shift closes Own hiring, training, development, and retention for your team. Manage scheduling and daily operations in your Area of Responsibility (AOR). Maintain food safety, sanitation, and service standards that wow our guests. Build positive, high-performing teams through clear communication and accountability. Support the growth of future leaders - Certified Trainers and Hourly Shift Leaders. Keep your team informed, aligned, and inspired. RECIPE FOR SUCCESS 2+ years of people management experience in a high-volume restaurant. Passion for food and hospitality (culinary experience is ideal but not required). Comfort in the kitchen and with guest interaction. Intrinsic motivation and a high standard of excellence. Strong communication, organization, and problem-solving skills. Calm, professional presence under pressure. Coachable, curious, and eager to grow others. Proficiency with POS, scheduling, and reporting tools. ServSafe certification (or willingness to obtain) Successful background check (required). Must be able to stand and walk for extended periods of time (8-10 hours per shift) and work in a fast paced environment with varying temperatures. FRESHER THAN YOUR AVERAGE JOB (a.k.a. Benefits) GROWTH | 16 locations and counting…we are just getting this party started! FOOD | Free Shift Meals plus MGR Comp Program which can be used at other brands COOL SWAG | that you'll even want to wear on your day off CULTURE | that's fun and connected and gives back to the community HOLLA-DAYS | Closed for 9 holidays, so you can enjoy time with family and friends, 10 days of PTO your first year (after 90 days) + 4 wellness days per year BE YOURSELF | You are beautiful, and we celebrate your individuality WORK-LIFE BALANCE | Balanced schedules and our commitment to not exceed a 50-hour workweek. BENEFITS | Option to participate in Group Health, Vision and Dental Plans and 401(k) match PAYDAY | ‘Top in Class' compensation with Profit Sharing Programs SELF-DEVELOPMENT - Leadership Development Workshops, recognition and growth plans with clear expectations FOOD FIRST | KEEP IT REAL | EMBRACE THE HUSTLE | STAY FRESH | LOVE | PARTNERS
$33k-45k yearly est. 3d ago
General Manager (3120) Lake City FL
Domino's 4.3
Lake City, FL jobs
* $900/weekly base salary Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. * Benefits including Medical, Dental and Paid Vacation (subject to eligibility requirements) * Monthly Bonus based on Sales, Service, Profitability and Standards Compliance ARE YOU THE ONE FOR OUR TEAM? We are looking for experienced restaurant managers for our fast growing company. Are you looking for endless growth opportunities? Do you enjoy a high energy environment in which you have the opportunity to build your own team? Does the thought of mentoring and developing the managers and Domino's Franchisees of tomorrow excite you? Have you ever considered taking the path to being a Franchisee yourself? Then look no further we have got the job for YOU! (previous successful restaurant management experience may be considered for increased base salary) Our expectations of the General Manager role include: Recruiting, training and managing store employees Ensuring all operation standards are exceeded and that health and safety standards are upheld at all times Inventory control and food cost management Control labor costs as well as meet and exceed performance goals Review and complete all necessary paperwork in timely manner Excellent Customer Service and Service Recovery skills. Maintaining a fun and professional work environment General Manager Qualifications: Minimum of 1 years experience Outstanding interpersonal and communication skills (written and verbal) Outstanding motivational skills and positive attitude Strong leadership and problems solving skills Ability to empower team members Please apply to this job with your resume by hitting apply. xevrcyc JB.0.00.LN
$900 weekly 1d ago
General Manager
Taco Bell 4.2
New Haven, CT jobs
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
$50k-67k yearly est. 1h ago