Highgate Hotels jobs in San Francisco, CA - 163 jobs

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer. Overview A Career-Defining Opportunity: The Huntington - San Francisco's Living Legacy and Urban Estate on Nob Hill The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. For the elite leader, this is a singular invitation to set the global standard for luxury and shape the future of hospitality in one of the world's most storied destinations. At The Huntington, nearly a century of heritage and modern elegance converge in a reimagined urban estate envisioned by a world-class designer. The hotel will stand as San Francisco's cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city's most luxurious spa. To join this landmark opening is to take part in a milestone moment: setting the standard for ultra-luxury hospitality in San Francisco for a new generation. This project is being realized through a partnership between Highgate, a global leader in hospitality management and real estate investment, and Flynn Properties, one of San Francisco's most respected developers. The Door & Bell person is responsible for welcoming guests in an attentive, courteous and efficient manner and providing the guest with a positive first impression. He/she is also responsible for providing assistance into and out of the hotel as well as assisting with transportation needs and assist guests with the transportation of their luggage. Responsibilities * Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage. * Assist guests with cabs and other transportation requirements. * Call the garage for valet cars, if applicable. * Open vehicle and hotel doors and greet arriving and departing guests. * Respond to guest questions and answer information on local attractions, events and daily activities in the hotel. * Be aware of VIP and repeat guests; greet them by name. * Announce departing shuttles. * Maintain cleanliness of motor entrance and front door. Qualifications * High School diploma or equivalent required. * Experience in a hotel or a related field preferred. * Must have a valid driver's license for the applicable state. * Flexible and long hours sometimes required. * Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. * Ability to stand during entire shift. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.**Overview**The Temporary Task Force Director of Human Resources will provide interim leadership and oversight of the HR function at the Claremont Resort & Club. The temporary assignment is expected to last 5-6 months. This role ensures continuity in human resources operations including supporting associates, maintaining compliance and ensuring effective management of the Human Resources function. This will include recruiting, training, compliance with statutory requirements and the execution of associates relations activities, in order to provide associates with the guidance, and support necessary to achieve their guest service and business objectives.### **Essential Duties and Responsibilities****Job Responsibilities:*** Provide assistance, guidance and counseling to the General Manager, management staff and associates at assigned hotel in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.* Assists in the development, implementation and administration of all Human Resource functions, including recruitment, training and development, payroll and associate relations activities, relating to all hotel personnel.* Ensure that associates are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.* Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Conduct interviews for all management positions. Ensure all other pre-selection activities are completed, including reference checks, background checks, etc. Ensure all new hires and existing associates possess proper employment eligibility verifications.* Ensure compliance with all Company policies and procedures and Federal, State and Local laws and regulations which pertain to Human Resources. Implement new procedures and communicate verbally and in writing any new requirements.* Direct and administer associates relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate. Monitor the associate performance appraisal programs. Analyze evaluations to ensure appraisal comments are appropriate and verify goals are measurable and achievable.* Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.* Coordinates managing all labor relations activities by administering union contracts and ensuring compliance. Responds to all grievances in writing, negotiates settlements and acts as the hotel representative at all arbitrations, where applicable.* Performs any other job related duties as assigned.**Qualifications and Skills*** Previous hotel experience as a Human Resources Manager or Director within the state of California is required.* HRIS experience with Workday is strongly preferred.* Ability to deal effectively with all applicants and associates with tact and diplomacy, to diffuse anger and collect accurate information and resolve conflicts.* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.* Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.* Ability to prepare correspondence and meet deadlines.* Ability to prepare office memorandum and correspondence as well as provide clear and meaningful instructions, guidance, and counseling to all associates.* Ability to observe associates in the workplace, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale.* Ability to work effectively under time constraints and deadlines.* Ability to stand, walk and sit and continuously perform essential job functions for an eight-plus hour shift with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.**Compensation**Salary Range: $155,000.00 - $165,000.00 Annually### ### ## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.### Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.We value U.S. military experience and invite all qualified military candidates to apply.Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, #J-18808-Ljbffr

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. + Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. + Provide necessary linen and amenities to guests in accordance with the guest room legend. + Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. + Report any damage, hazards, repairs, and strangers in assigned areas. + Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. + Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. + Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. + Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. + Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. + Perform other duties as directed, developed, or assigned. **What You Bring** + High School Diploma or General Education Degree (GED) is preferred. + 1 year of experience in customer service or similar role. + Excellent problem solver with great intuition. + You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Compensation: $70,000 to $75,000 Annually DOE S AND RESORTS Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world - from New York to Paris, Geneva to Bali, and Barcelona to Bangkok. All of our sumptuous hotels can be found in prime locations in some of the world's finest business and leisure destinations. Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out-of-this-world travel experiences the perfect balance of quality, authenticity, luxury standards, and prime location. We are proud of our passion, our people, and our commitment of delivering the ultimate hotel experience. The Warwick Hotel in San Francisco is seeking an energetic individual who is goal-oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence. POSITION PURPOSE Oversee the daily operations of the front office. Ensure that the front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments. Opera PMS knowledge helpful! E SSENTIAL FUNCTIONS Ensure efficient guest registration, check out, and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements, and deposits are handled correctly. Observe front desk and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled courteously and professionally, and ensure follow through. Direct and train front desk staff and operators. Assist in new-hire and ongoing training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Arrive at the workplace on time in full uniform, prepared with tools and all equipment needed for service. Review the current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly, and that other departments are notified of room assignment. Review the daily room availability and inform staff. Check the status of departures daily. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. \ Ensure all necessary reports and forms are completed daily. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist Guest Relations/Receivables as necessary. Assist in the selection, training, and development of the personal Any other duties as assigned by the Rooms Division Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computational ability. Must possess basic computer skills. Must have excellent leadership capability and customer relations skills.

A prestigious hotel chain is seeking a Temporary Task Force Director of Human Resources to provide leadership for 5-6 months. The role includes overseeing HR operations, recruiting, training, and maintaining compliance. Candidates must have hotel experience as an HR Manager or Director in California, with strong leadership and communication skills. Offering competitive compensation ranging from $155,000 to $165,000 annually, this position supports a dynamic and inclusive work environment. #J-18808-Ljbffr

S AND RESORTS Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world - from New York to Paris, Geneva to Bali, and Barcelona to Bangkok. All of our sumptuous hotels can be found in prime locations in some of the world's finest business and leisure destinations. Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out of this world travel experiences, the perfect balance of quality, authenticity, luxury standards, and prime location. We are proud of our passion, our people, and our commitment to delivering the ultimate hotel experience Job description Warwick Hotel is looking for someone to join our Maintenance and Engineering Department. Below are the hours/schedule for this position and salary. If you are not able to work the hours or the salary range is not with-in what you are comfortable with, please do not apply . Thank you for your consideration. Hours/Schedule: Subject to change based on Occupancy Levels and covering other maintenance technician. 32-40 hrs per week. Sun/Mon: OFF Tue/Wed : 8am - 4:30pm (16 hrs) Thu - Sat : 2pm - 10:30pm (20-24 hrs) Salary Range : $25 - $28/hr (Not flexible and unable to offer more at this time.) We have a great team, varied work, and are conveniently located near Union Square and multiple transportation lines. This position responsible for assisting the Engineering Department with work orders, routine maintenance and repairs, inspections, and other tasks required to keep the building in good functioning condition. There are many systems needed to keep the hotel and restaurant in working order, and every day will be a little different. Expectations Respond to requests (work orders) for all guest rooms. Respond to repairs including restaurant, kitchen, meeting rooms, lobby, public restrooms, hallways, administrative offices, and building exterior. Follow weekly schedule of preventative maintenance Inspect and service all machinery according to requirements Perform touch-ups and repaint all areas as required - keep records of color and paint needs Patch wallboard as needed to repair and maintain a finished appearance. Track and schedule required service procedures for safety and security equipment such as hold up and alarm door, fire extinguishers and range guard (kitchen) systems, and fire alarm and fire safety equipment Perform repair and preventative maintenance of kitchen equipment --stoves, broilers, refrigeration, dishwasher, water heater, drains & water fixtures. HVAC-As part of preventative maintenance program, change air filters throughout building. Repair heaters and boilers, fans and ventilators.(3rd party Vendor will make major repairs) Requirements : 1+ years maintenance/repair/engineering experience Preferred - experience with electrical, HVAC, restaurant machinery, carpentry, painting, repair or similar Written and verbal communication skills Sound judgment Schedule : This position is Full-Time and requires and may require some weekend shifts. Schedules are subject to change pending occupancy levels. Compensation and Benefits: We offer an attractive wage scale, employee discounts, excellent medical and dental benefits, and a 401 (k) program. Regular review schedule with the opportunity for promotion and/or to grow with the company. Job Type: Full-time Pay: $25 to $28 per hour DOE

About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Assistant Tennis Professional is responsible for assisting in the execution of the club's tennis programs, including lessons, clinics, tournaments, and events. This individual will provide high-quality instruction to players of all ages and skill levels, contribute to member engagement, and support the overall growth and success of the tennis program within the semi-private club and resort setting. Essential Duties and Responsibilities: Instruction & Coaching: * Provide private and group tennis lessons to members, guests, and junior players. * Assist in organizing and running clinics, camps, and special events. * Offer guidance and skill development tailored to players of various levels. * Promote a fun, engaging, and professional atmosphere on the courts. Member Engagement & Program Development: * Foster strong relationships with members to enhance participation and retention. * Assist in the development and implementation of innovative tennis programs to attract new members. * Support competitive and social events, including leagues, tournaments, and mixers. * Encourage junior player development and participation in club events. Operational Support: * Maintain and ensure the proper use of tennis equipment, pickle equipment, including ball machines, nets, and racquets. * Assist in court maintenance and scheduling to ensure an optimal playing experience. * Provide excellent customer service and serve as a club ambassador. * Collaborate with resort staff to integrate tennis offerings for hotel guests. Qualifications: * USPTA or PTR certification (or willingness to obtain within six months). * Previous coaching or playing experience at the club, collegiate, or professional level preferred. * Strong knowledge of tennis techniques, strategies, and teaching methodologies. * Excellent communication and interpersonal skills. * Ability to work flexible hours, including weekends and holidays. * CPR and First Aid certification preferred * Must be able to lift tennis equipment or other materials up to 30 pounds. * Stand, sit, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time. * Manage the time you have with your clients/group to deliver an effective product in the time provided. Efficiently manage the time you have on assigned tasks. * Clearly communicate with managers, supervisors, and colleagues. Clearly communicate with clients to produce a great product and experience. Compensation Salary Range: $50.00 - $55.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

About Us The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word "Jay" in Latin means "to celebrate", hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it's neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a "friend-in-the-know" when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco's Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel's history - you should be part of it! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Welcome to The Jay, Autograph Collection - a modern luxury hotel in the heart of San Francisco's Embarcadero and Jackson Square districts. Designed as a gathering place for the city's innovators, makers, and culinary visionaries, The Jay is redefining the art of hospitality. Here, creativity, connection, and culture come together - and we're looking for a rising star to join our Sales & Marketing team. As the Sales & Marketing Coordinator, you'll be at the center of the action - supporting our dynamic sales and marketing leaders while learning the business of luxury hospitality from the inside out. You'll help bring our brand to life, connect with clients, and play a key role in creating unforgettable guest experiences. This is the perfect opportunity for a motivated, detail-oriented, and creative individual ready to launch their career in the luxury hotel world. Essential Duties and Responsibilities * Be the go-to connection between our Sales Managers and clients - assisting with inquiries, proposals, and events. * Support marketing initiatives and social media activations that showcase The Jay's vibrant personality. * Coordinate VIP guest experiences, amenities, and special touches that leave lasting impressions. * Assist with site visits, client presentations, and community partnership events. * Maintain organized systems for contracts, reports, and correspondence. * Prepare professional documents using Microsoft Office and hotel systems. * Keep the team on track by managing reports, event orders, and lead assignments. * Jump in wherever needed - we're a collaborative team that makes things happen together. Qualifications and Skills * * A new or experienced professional eager to grow in luxury hospitality. * Strong communicator with exceptional organization and attention to detail. * Confident using Microsoft Office (Word, Excel, PowerPoint, Outlook). * Friendly, polished, and professional - someone who thrives in a fast-paced, team-oriented environment. * Passionate about San Francisco, travel, and creating memorable guest experiences. * Prior hotel or hospitality experience is a plus, but not required - we'll teach you everything you need to know. * College degree preferred Compensation Salary Range: $35.54 - $35.54 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Essential Duties and Responsibilities * Greet guests and members in a professional, friendly manner. * Select the appropriate spa treatments based on the client's needs after reviewing the client intake form with each guest. * Perform spa treatments within the scope of training and utilizing draping protocols. * Complete accurate and legible client intake notes. * Create an excellent experience for guests and members through a therapeutic touch and friendly attitude. * Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services. * Safeguard client information and confidentiality. * Execute professional boundaries and do not engage in dual relationships with clients. * Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and draping protocols, and keeping the therapy room clean. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Current state cosmetology or Esthetician's license. * High school diploma or equivalent. * Minimum of two years' experience in esthetics. * In-depth knowledge of the latest esthetic industry techniques, equipment, services, and products. * Willing to maintain the highest levels of confidentiality regarding guests and staff. * Customer service oriented and able to communicate effectively with clients, clinic management, fellow therapists, and sales staff. * Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation. * Good dexterity in fingers, wrists, and hands with or without reasonable accommodation. * Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $16.75 - $16.75 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Essential Duties and Responsibilities * Host and participate in all recreation activities including but not limited to: Outdoor sports games, arts and crafts, line dancing, themed parties, rainy day activities, private parties, group activities and holiday games. * Assure cleanliness and organize all areas within the recreation centers * Provide enthusiastic customer service. This includes and is not limited to: welcoming guests, taking reservations for programs, answering phone calls, providing resort information, making room and credit card charges, etc. * Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and tables. * Monitor and address regulations and safety concerns at all recreation centers. * Set up and provide cabana service for guests. * Issuing and inventorying pool towels. * Required to work holidays, weekend, day and night shifts as needed. Qualifications and Skills * High School Diploma or equivalent. * Hotel recreation, camp or other related hospitality experience of at least 1 year * Applicants should be capable of bending, kneeling, climbing, and lifting up to 50lbs. * Must have excellent interpersonal skills when dealing with guests, associates, and the general public. * Should have knowledge of the local areas attractions and entertainment. * Must be able to learn and adapt to a fast paced environment. * Must be able to work independently and in a fast paced environment. * Must be able to interact with a wide range of people. * Extremely customer-service orientated and have multi-tasking * Be able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook. * Experience working with inclusive programming preferred but not required. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Working conditions The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain. Compensation Salary Range: $25.68 - $25.68 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions. Essential Duties and Responsibilities * Responds to emergency situations in the assigned zone. * Assists in communicating emergency situations outside of the assigned zone. * Administers and coordinates emergency first aid as necessary. * Enforces the rules and regulations of the waterpark. * Advises aquatics management of unsafe and unsanitary conditions. * Provides superior customer service to all guests by assisting all in a polite and expedient manner. * Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets. * Must be open to new training and experiences. * Provides information on park and resort activities and policies. * Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance. * Uses appropriate PPE when handling/cleaning up/disposing of all biohazards both in the water or on the pool deck. * Advises Aquatics management of unsafe and unsanitary conditions. * Performing within Ellis and Associates Certification standards. * Must be well groomed, with nametag on always while working on the property. * Must follow all uniform guidelines that are outlined in the employee handbook. * Performs any other job related duties as assigned. Qualifications and Skills * Must have availability of 4 days a week, with 3 shifts being 4 hours. One shift must be a full (6-8 hours) weekend day, or both days. * Sit or stand for extended periods of time * Capable of prolonged exposure to hot and humid environments * Ability to climb multiple flights of stairs Compensation Salary Range: $23.18 - $23.18 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 686 guestrooms. Overview The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation. Responsibilities * Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas. * Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment. * Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation, and Vacuum carpeted areas through the food and beverage outlets. * Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area. * Keep management informed of shortage of equipment and supplies. * Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. * Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. * Knowledge of proper safe handling techniques for all chemicals used. * Report any faulty equipment to management immediately. * Empty garbage from the Food and Beverage areas into the hotel dumpster. * Know the location and operation of all fire extinguishing equipment. * Practice safe work habits at all times to avoid possible injury to self or other employees. * Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed. * Follow all sanitation standards. * Assist in the set up and breakdown of the restaurant buffet as required. * Assist Banquets by supplying china, glass, and silver as required by business demand Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Flexible and long hours sometimes required. * Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Ability to withstand temperature variations, both hot and cold. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: * Select, staff, recruit, hire, and train qualified housekeeping candidates. * In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. * Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. * Review MOD report for room moves, guest issues and special requests * Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. * Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. * Assist with guest requests as required. * Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. * Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. * Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. * Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. * Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. * Prepare annual housekeeping budget. * Manages all employees in the Housekeeping Department. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. * Act as Manager on Duty when needed. What You Bring * Bachelor's degree in hospitality or similar industry preferred. * 3+ years management experience in boutique hotel industry. * Basic knowledge of MS Office. * Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Overview The Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel's food production, while maintaining profitable F&B operations and high quality products and service levels. They are expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction. Responsibilities * Work with Executive Chef and other F&B managers and keep them informed of F&B issues as they arise. * Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. * Coordinate and monitor all phases of Loss Prevention in kitchen areas. * Prepare and submit required reports in a timely manner. * Monitor quality of all food product and presentation. * Assist in preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. * Oversee all aspects of the daily operation of the kitchen and food production areas. * Respond to guest complaints in a timely manner. * Ensure compliance with SOP's in all outlets. * Ensure compliance with requisition procedures. * Conduct staff performance reviews in accordance with Highgate Hotel standards. * Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards. * Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items. * Know and enforce all local health department sanitation laws. * Schedule culinary staff so that proper coverage is maintained while keeping payroll costs in line * Work with the Executive Chef and the Director of F&B to create and implement menus. * Design and implement employee cafeteria rotating menu and oversee cafeteria operations. * Assist in coordinating, supervising and directing the Stewarding Department. * Assist in computing daily food cost. * Monitor to ensure proper receiving, storage (including temperature setting) and rotation of food products so as to comply with Health Department regulations, including coverage, labeling, dating, and placing items in proper containers of kitchen and service. * Assist in proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc. * Understand daily forecasts and customer counts. * Coordinate all par stock levels, observe production flow and makes adjustments in order to adhere to control procedures for cost and quality. * Assess food portion size, visual appeal, taste and temperature of items served. * Assist in the direction and training of all chefs to ensure adequate operation in all outlets. * Assist in creating menus for prospective clients. * Review and approve weekly payroll. * Check food purchases for proper ordering, quality and price structure. * Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report. * Communicate to engineering department any physical maintenance problems. * Assist catering sales on all special menus and price structures. Qualifications * A 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. * Previous supervisor responsibility is required. * Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. * Long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer. Overview A Career-Defining Opportunity: The Huntington - San Francisco's Living Legacy and Urban Estate on Nob Hill The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. For the elite leader, this is a singular invitation to set the global standard for luxury and shape the future of hospitality in one of the world's most storied destinations. At The Huntington, nearly a century of heritage and modern elegance converge in a reimagined urban estate envisioned by a world-class designer. The hotel will stand as San Francisco's cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city's most luxurious spa. To join this landmark opening is to take part in a milestone moment: setting the standard for ultra-luxury hospitality in San Francisco for a new generation. This project is being realized through a partnership between Highgate, a global leader in hospitality management and real estate investment, and Flynn Properties, one of San Francisco's most respected developers. Arabella's at The Huntington Arabella's is The Huntington Hotel's jewel-box bar - a nightly salon and closed-door cocktail affair for just twenty-five guests, shaped as much by energy and chance encounters as by what's in the glass. Curator of the Evening - Guest Relations - Cocktail Salonniere, The Guest Curator and Concierge is the living expression of that idea. This is not a transactional hosting role. This role is center stage-the curator, connector, and main character of the room-bringing Arabella's to life each evening with personality and panache. Every arrival is treated as a personal greeting into a chic cocktail party. Every seating shapes the chemistry of the night. Inspired by the spirit and story of Arabella Huntington, the Curator and Concierge embodies elegance, sophistication, and social fluency. Authority is felt, never announced. Timing is everything. Responsibilities * The Role: Hosting as Performance This position calls for exceptional presence, charisma, and intuition. Many who excel here come from acting, performance, or other disciplines where awareness, voice, and physicality matter as much as words. * Personally welcome each guest as an invited individual * Shape the energy of the room by managing arrivals, pauses, and transitions * Deliver Arabella's narrative and introduce guests to the experience * Shape the mood and intimacy of Arabella's as a nightly cocktail party-never overexposing, overselling, or overcrowding * Offer subtle check-ins without interrupting conversation * Serve as a trusted, composed point of contact for high-profile and repeat guests The Social Engine of the Salon The Salon Host orchestrates the evening, reading the room and guiding its energy. * Manage door control, pacing, seating flow, and waitlists to preserve intimacy * Read guest energy, body language, and social cues to guide seating decisions * Facilitate organic introductions between compatible guests when appropriate * Orchestrate moments of delight and shared rituals * Maintain constant awareness of VIPs, regulars, hotel guests, and priority patrons * Discreetly manage expectations around access, timing, and availability * Maintain guest notes, preferences, and return-visit awareness to deepen continuity Hospitality, Operations & Collaboration The Guest Curator and Concierge works in close coordination with the broader Huntington team to ensure seamless service and impeccable standards. * Coordinate VIP arrivals with Front Desk, Hotel Concierge, Valet, F&B Guest Experience Manager, and hotel leadership * Communicate clearly with bartenders and management throughout service * Uphold brand standards related to presentation, language, and guest engagement * Assist with opening and closing procedures specific to Arabella's * Support food and beverage service as needed, ensuring grace and flow at all times Qualifications * High School diploma and/or experience in a hotel or a related field preferred. * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. * Maintain a friendly and warm demeanor at all times.

Job Description: Part-Time Night Auditor - Warwick San Francisco (Union Square) Position Title: Part-Time Night Auditor Reports To: Front Office / Night Manager Type: Part-Time, Overnight Shift (typically late evening through early morning) About the Warwick Hotel The Warwick San Francisco is a historic boutique hotel in downtown San Francisco, established in 1913 in a classic Beaux-Arts building designed by notable architect Arthur Brown Jr. and located just steps from Union Square, the Theatre District, premier shopping, and dining. The property blends old-world elegance with modern hospitality standards and offers guests a warm, personalized experience in a storied setting. (Warwick Corporate) Position Overview As a Part-Time Night Auditor, you will be a key member of the Front Office team responsible for overnight front desk operations, financial reconciliation, and delivering excellent guest service during overnight hours. You'll serve as a primary contact for guests arriving or departing late and help ensure the hotel's nightly accounts are accurately balanced. (Glassdoor) Key Responsibilities Night Audit & Financial Duties Perform nightly financial audit and reconciliation of daily transactions across hotel departments (rooms, food & beverage, incidentals). Run the night audit process in the property management system (PMS), ensuring accuracy and readiness for the next business day. Balance cash drawer, verify credit transactions, prepare revenue and occupancy reports. (Quileute Nation) Front Desk & Guest Services Greet and assist guests during overnight shift with check-ins, check-outs, and reservation adjustments. Answer phones, respond to guest inquiries, and resolve guest requests or issues with professionalism and hospitality. Input reservations and guest information accurately into the PMS. (Glassdoor) Operational Support Maintain user knowledge of available rooms, rates, promotions, and local amenity information to assist guests. Communicate relevant information from previous shifts and assist other departments as needed. Uphold hotel safety, security, and confidentiality standards throughout the shift. (WHG SOHO) Preferred Experience & Skills Required Previous customer service experience, preferably in hospitality or front desk operations. Strong communication, multitasking, and problem-solving skills. Basic computer proficiency and comfort learning hotel property management systems. (Glassdoor) Preferred Experience using Opera PMS (Opera Property Management System) or similar hotel software (preferred but not required). Night audit and cash handling experience. Ability to work independently during overnight hours. (tealhq.com) Qualifications High school diploma or equivalent (preferred). Professional demeanor and a guest-focused attitude, especially overnight. Ability to remain alert and handle multiple priorities during quiet and busy periods. (WHG SOHO) What You'll Gain Hands-on experience in hospitality and revenue operations at a historic Union Square hotel. Exposure to core front desk and night audit processes - great for advancing in hotel operations or revenue management. Part-time schedule that suits students or hospitality professionals seeking flexible hours. (Glassdoor) Physical & Work Conditions Overnight shift work, including weekends and holidays as needed. Ability to remain on feet and at the front desk station for extended periods during peak arrival/departure times. (WHG SOHO)

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Overview Come join Highgate for the summer in one of our dynamic, paid internships! We are currently seeking over 10 Revenue Management Interns to support our San Francisco properties. This is a 10-week immersive program designed to provide hands-on exposure to hotel revenue management and operations, all while working in a fun and fast-paced hospitality environment. Specific property placement will be discussed once an internship offer is extended. Responsibilities Exposure to support hotel's yield efforts, via analysis and reporting that ensure that all segments and distribution channels are mined for revenue opportunities based on budget, forecast, pace and market demand. Assist the Revenue team in preparing short and long-term reports and forecasts. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Opportunity to learn from the best in the revenue management field and embark on an exciting experience with Highgate. Qualifications Currently studying for Bachelor ‘s degree, Graduate degree, or equivalent in Hotel Management or a related field. Coursework in hotel revenue management concepts and tools is preferred. Strong interest in Hospitality Revenue management. We are only considering juniors and seniors at this time. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. Strong communication skills are required. Applicants must also have the ability to multi-task in a fast-paced environment. Demonstrated aptitude for problem-solving and problem identification. Ability to collect, analyze, and interpret revenue performance data. Extensive proficiency in Excel, Word, and PowerPoint required and the ability to manipulate data essential.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location La Quinta Fremont / Silicon Valley 46200 Landing ParkwayFremont, CA 94538 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities * Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. * Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working * Greet and seat guests at appropriate tables in a timely manner * Ensure quality control of menus with regard to cleanliness and appearance * Clear clean and reset tables/hotel spaces per client request or management instruction * Ensure all service areas are stocked organized clean and neat and all side work is complete each shift * Accommodate any special requests made by a guest and offer appropriate alternatives when necessary * Communicate with all departments regarding in house VIPs * Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas * Have a complete knowledge of standards of service for receiving a room service order * Have a thorough knowledge of menus and current specials in all applicable departments * Carry out cashiering functions in closing checks and end of shift paperwork * Perform opening and closing procedures and side work duties according to station rotation assignment * Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do * Perform any other duties or attend meetings as requested by management * Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications * Ability to perform job function with attention to detail speed and accuracy * High School diploma or equivalent and/or experience in a hotel or a related field preferred * Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays * Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property * Must be able to obtain and provide Food Handlers card as required by city/county/state * Must be able to evaluate and select among alternative courses of action quickly and accurately * Ability to handle stressful situations in a calm professional manner * Understanding of hotel products and guest services * Ability to communicate professionally when answering phones and speaking with guests and team members * Demonstrates a positive attitude and a desire to be of service to others * Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette * Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing * Ability to read comprehend and write simple instructions and/or short correspondence and memos * Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy * Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner

A leading hospitality management firm is seeking a Director of Sales & Marketing in San Francisco. This role is responsible for driving revenue strategy and market positioning of the hotel. Candidates should have at least 3 years of hotel sales experience, a Bachelor's degree in Marketing, and proficient communication skills. The position requires strategic planning and collaboration with revenue management teams. This is a full-time role focused on maximizing performance and achieving budget goals. #J-18808-Ljbffr