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Highgate Hotels jobs in San Jose, CA - 171 jobs

  • Hotel Operations Director - Luxury Property & Growth

    Highgate Hotels L.P 4.5company rating

    Highgate Hotels L.P job in San Francisco, CA

    A leading hospitality company is seeking a Director of Operations in San Francisco. The role requires overseeing hotel profitability, managing staff, and ensuring exceptional guest satisfaction. This position demands strong leadership skills and at least 6 years of experience in a hotel or related field. The Director will coordinate operations, train employees, and ensure compliance with standards, contributing to the hotel's success in a luxury environment. #J-18808-Ljbffr
    $101k-162k yearly est. 3d ago
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  • Director Sales & Marketing Four Points by Sheraton Pleasanton

    Highgate Hotels L.P 4.5company rating

    Highgate Hotels L.P job in Pleasanton, CA

    Compensation TypeYearlyHighgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. LocationOverview The Director of Sales & Marketingis primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded.The Director of Sales & Marketingis also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. Responsibilities Responsible for leading & driving top line revenue for traditional sales segments to include group, volume transient & catering. Assesses & reacts to market trends, market share & the competitive hotel environment. Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives. Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization. Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting. Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance. Conduct comprehensive competitive set reviews, SWOT analysis & keep tabs on new supply. Understand GEO source & ability to develop a plan to penetrate the primary markets. Develop/implement key segment strategy & managing key accounts (both existing & target). Design effective sales deployment schemes & market assignments. Develop sales goals designed to achieve budget & market share targets. Manage group pace measurement and set sales production goals. Manage sales activity & travel schedule. Qualifications Bachelor's degree preferred in Marketing At least 3 years' experience as a sales leader, with prior hotel sales experience. Experience dealing with/communicating with ownership groups and asset management. Proficient in managing/using sales automation (DELPHI) & PMS systems. Experience working collaboratively with revenue management. Well rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each. Excellent communication and presentation skills. Strong interpersonal skills and ability to work in a team environment. Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude. Must be proficient in MS Office including Word, Excel, and Power Point. Must be able to multitask and prioritize departmental functions to meet deadlines #J-18808-Ljbffr
    $72k-107k yearly est. 5d ago
  • Recreations Attendant

    HEI Hotels & Resorts 4.3company rating

    Berkeley, CA job

    About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Essential Duties and Responsibilities * Host and participate in all recreation activities including but not limited to: Outdoor sports games, arts and crafts, line dancing, themed parties, rainy day activities, private parties, group activities and holiday games. * Assure cleanliness and organize all areas within the recreation centers * Provide enthusiastic customer service. This includes and is not limited to: welcoming guests, taking reservations for programs, answering phone calls, providing resort information, making room and credit card charges, etc. * Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and tables. * Monitor and address regulations and safety concerns at all recreation centers. * Set up and provide cabana service for guests. * Issuing and inventorying pool towels. * Required to work holidays, weekend, day and night shifts as needed. Qualifications and Skills * High School Diploma or equivalent. * Hotel recreation, camp or other related hospitality experience of at least 1 year * Applicants should be capable of bending, kneeling, climbing, and lifting up to 50lbs. * Must have excellent interpersonal skills when dealing with guests, associates, and the general public. * Should have knowledge of the local areas attractions and entertainment. * Must be able to learn and adapt to a fast paced environment. * Must be able to work independently and in a fast paced environment. * Must be able to interact with a wide range of people. * Extremely customer-service orientated and have multi-tasking * Be able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook. * Experience working with inclusive programming preferred but not required. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Working conditions The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain. Compensation Salary Range: $25.68 - $25.68 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $25.7-25.7 hourly Auto-Apply 24d ago
  • Dishwasher (part-time) - Kimpton Pacific Grove Restaurant

    Kimpton Hotels & Restaurants 4.4company rating

    Pacific Grove, CA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way. **Some of your responsibilities include:** + Operate all kitchen and dishwashing equipment safely. + Wash dishes, glassware, equipment, and silverware by hand when necessary. + Keep area in kitchen clean and free of debris and water. + Restock all supplies and stock any deliveries received in a timely and safe manner. + Remove all trash and debris from restaurant routinely. + Assist other restaurant personnel with tasks. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **What You Bring** + Prior experience is preferred. + Food Handler Certification (if applicable). + Dedicated and hardworking. + Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. + Flexible schedule and are able to work evenings, weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $35k-42k yearly est. 12d ago
  • Front Office Manager (Opera PMS knowledge helpful)

    Warwick Hotel 4.0company rating

    San Francisco, CA job

    S AND RESORTS Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world - from New York to Paris, Geneva to Bali, and Barcelona to Bangkok. All of our sumptuous hotels can be found in prime locations in some of the world's finest business and leisure destinations. Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out-of-this-world travel experiences the perfect balance of quality, authenticity, luxury standards, and prime location. We are proud of our passion, our people, and our commitment of delivering the ultimate hotel experience. The Warwick Hotel in San Francisco is seeking an energetic individual who is goal-oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence. POSITION PURPOSE Oversee the daily operations of the front office. Ensure that the front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments. Opera PMS knowledge helpful! ESSENTIAL FUNCTIONS Ensure efficient guest registration, check out, and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements, and deposits are handled correctly. Observe front desk and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled courteously and professionally, and ensure follow through. Direct and train front desk staff and operators. Assist in new-hire and ongoing training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Arrive at the workplace on time in full uniform, prepared with tools and all equipment needed for service. Review the current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly, and that other departments are notified of room assignment. Review the daily room availability and inform staff. Check the status of departures daily. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Ensure all necessary reports and forms are completed daily. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist Guest Relations/Receivables as necessary. Assist in the selection, training, and development of the personal Any other duties as assigned by the Rooms Division Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computational ability. Must possess basic computer skills. Must have excellent leadership capability and customer relations skills.
    $49k-62k yearly est. 19d ago
  • Tennis Professional

    HEI Hotels & Resorts 4.3company rating

    Berkeley, CA job

    About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Assistant Tennis Professional is responsible for assisting in the execution of the club's tennis programs, including lessons, clinics, tournaments, and events. This individual will provide high-quality instruction to players of all ages and skill levels, contribute to member engagement, and support the overall growth and success of the tennis program within the semi-private club and resort setting. Essential Duties and Responsibilities: Instruction & Coaching: * Provide private and group tennis lessons to members, guests, and junior players. * Assist in organizing and running clinics, camps, and special events. * Offer guidance and skill development tailored to players of various levels. * Promote a fun, engaging, and professional atmosphere on the courts. Member Engagement & Program Development: * Foster strong relationships with members to enhance participation and retention. * Assist in the development and implementation of innovative tennis programs to attract new members. * Support competitive and social events, including leagues, tournaments, and mixers. * Encourage junior player development and participation in club events. Operational Support: * Maintain and ensure the proper use of tennis equipment, pickle equipment, including ball machines, nets, and racquets. * Assist in court maintenance and scheduling to ensure an optimal playing experience. * Provide excellent customer service and serve as a club ambassador. * Collaborate with resort staff to integrate tennis offerings for hotel guests. Qualifications: * USPTA or PTR certification (or willingness to obtain within six months). * Previous coaching or playing experience at the club, collegiate, or professional level preferred. * Strong knowledge of tennis techniques, strategies, and teaching methodologies. * Excellent communication and interpersonal skills. * Ability to work flexible hours, including weekends and holidays. * CPR and First Aid certification preferred * Must be able to lift tennis equipment or other materials up to 30 pounds. * Stand, sit, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time. * Manage the time you have with your clients/group to deliver an effective product in the time provided. Efficiently manage the time you have on assigned tasks. * Clearly communicate with managers, supervisors, and colleagues. Clearly communicate with clients to produce a great product and experience. Compensation Salary Range: $50.00 - $55.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $50-55 hourly Auto-Apply 60d+ ago
  • Director of Housekeeping

    Kimpton Hotels & Restaurants 4.4company rating

    San Francisco, CA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: Select, staff, recruit, hire, and train qualified housekeeping candidates. In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. Review MOD report for room moves, guest issues and special requests Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. Assist with guest requests as required. Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. Prepare annual housekeeping budget. Manages all employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Act as Manager on Duty when needed. What You Bring Bachelor's degree in hospitality or similar industry preferred. 3+ years management experience in boutique hotel industry. Basic knowledge of MS Office. Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $67k-101k yearly est. 16h ago
  • Hotel Engineers / Maintenance FULL TIME

    Warwick Hotel 4.0company rating

    San Francisco, CA job

    S AND RESORTS Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world - from New York to Paris, Geneva to Bali, and Barcelona to Bangkok. All of our sumptuous hotels can be found in prime locations in some of the world's finest business and leisure destinations. Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out of this world travel experiences, the perfect balance of quality, authenticity, luxury standards, and prime location. We are proud of our passion, our people, and our commitment to delivering the ultimate hotel experience Job description Warwick Hotel is looking for someone to join our Maintenance and Engineering Department. Below are the hours/schedule for this position and salary. If you are not able to work the hours or the salary range is not with-in what you are comfortable with, please do not apply . Thank you for your consideration. Hours/Schedule: Subject to change based on Occupancy Levels and covering other maintenance technician. 32-40 hrs per week. Sun/Mon: OFF Tue/Wed: 8am - 4:30pm (16 hrs) Thu - Sat: 2pm - 10:30pm (20-24 hrs) Salary Range: $25 - $28/hr (Not flexible and unable to offer more at this time.) We have a great team, varied work, and are conveniently located near Union Square and multiple transportation lines. This position responsible for assisting the Engineering Department with work orders, routine maintenance and repairs, inspections, and other tasks required to keep the building in good functioning condition. There are many systems needed to keep the hotel and restaurant in working order, and every day will be a little different. Expectations Respond to requests (work orders) for all guest rooms. Respond to repairs including restaurant, kitchen, meeting rooms, lobby, public restrooms, hallways, administrative offices, and building exterior. Follow weekly schedule of preventative maintenance Inspect and service all machinery according to requirements Perform touch-ups and repaint all areas as required - keep records of color and paint needs Patch wallboard as needed to repair and maintain a finished appearance. Track and schedule required service procedures for safety and security equipment such as hold up and alarm door, fire extinguishers and range guard (kitchen) systems, and fire alarm and fire safety equipment Perform repair and preventative maintenance of kitchen equipment --stoves, broilers, refrigeration, dishwasher, water heater, drains & water fixtures. HVAC-As part of preventative maintenance program, change air filters throughout building. Repair heaters and boilers, fans and ventilators.(3rd party Vendor will make major repairs) Requirements : 1+ years maintenance/repair/engineering experience Preferred - experience with electrical, HVAC, restaurant machinery, carpentry, painting, repair or similar Written and verbal communication skills Sound judgment Schedule : This position is Full-Time and requires and may require some weekend shifts. Schedules are subject to change pending occupancy levels. Compensation and Benefits: We offer an attractive wage scale, employee discounts, excellent medical and dental benefits, and a 401 (k) program. Regular review schedule with the opportunity for promotion and/or to grow with the company. Job Type: Full-time Pay: $25 to $28 per hour DOE
    $25-28 hourly 27d ago
  • Sales Coordinator

    HEI Hotels & Resorts 4.3company rating

    San Francisco, CA job

    About Us The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word "Jay" in Latin means "to celebrate", hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it's neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a "friend-in-the-know" when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco's Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel's history - you should be part of it! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Welcome to The Jay, Autograph Collection - a modern luxury hotel in the heart of San Francisco's Embarcadero and Jackson Square districts. Designed as a gathering place for the city's innovators, makers, and culinary visionaries, The Jay is redefining the art of hospitality. Here, creativity, connection, and culture come together - and we're looking for a rising star to join our Sales & Marketing team. As the Sales & Marketing Coordinator, you'll be at the center of the action - supporting our dynamic sales and marketing leaders while learning the business of luxury hospitality from the inside out. You'll help bring our brand to life, connect with clients, and play a key role in creating unforgettable guest experiences. This is the perfect opportunity for a motivated, detail-oriented, and creative individual ready to launch their career in the luxury hotel world. Essential Duties and Responsibilities * Be the go-to connection between our Sales Managers and clients - assisting with inquiries, proposals, and events. * Support marketing initiatives and social media activations that showcase The Jay's vibrant personality. * Coordinate VIP guest experiences, amenities, and special touches that leave lasting impressions. * Assist with site visits, client presentations, and community partnership events. * Maintain organized systems for contracts, reports, and correspondence. * Prepare professional documents using Microsoft Office and hotel systems. * Keep the team on track by managing reports, event orders, and lead assignments. * Jump in wherever needed - we're a collaborative team that makes things happen together. Qualifications and Skills * * A new or experienced professional eager to grow in luxury hospitality. * Strong communicator with exceptional organization and attention to detail. * Confident using Microsoft Office (Word, Excel, PowerPoint, Outlook). * Friendly, polished, and professional - someone who thrives in a fast-paced, team-oriented environment. * Passionate about San Francisco, travel, and creating memorable guest experiences. * Prior hotel or hospitality experience is a plus, but not required - we'll teach you everything you need to know. * College degree preferred Compensation Salary Range: $35.54 - $35.54 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $35.5-35.5 hourly Auto-Apply 13d ago
  • Senior Hotel Sales & Marketing Leader

    Highgate Hotels L.P 4.5company rating

    Highgate Hotels L.P job in Pleasanton, CA

    A leading hospitality management firm located in Pleasanton, CA, is seeking a Director of Sales & Marketing. The individual will lead revenue strategies across various sales segments, conduct market analysis, and manage the sales team. Candidates should have a Bachelor's degree in Marketing and at least 3 years of hotel sales leadership experience. Excellent communication skills and proficiency in sales automation systems are essential. #J-18808-Ljbffr
    $81k-115k yearly est. 5d ago
  • Chef de Cuisine - Kimpton Pacific Grove Restaurant

    Kimpton Hotels & Restaurants 4.4company rating

    Pacific Grove, CA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** You'll run both the commercial and private kitchens by leading all aspects of the daily operations and support the Executive Chef. In this position you'll use your managerial, communication, and leadership skills. **Some of your responsibilities include:** + Build menus, design corresponding recipes, coordinate the preparation of those recipes. + Lead all kitchen employees. + Plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve. + Participate in service education through line-ups, menu meetings, and new staff training programs. + Track the kitchen's inventory, place orders, monitor equipment maintenance and condition, and ensure that the kitchen operates alongside state and federal health and safety codes. + We all wear multiple hats here at Kimpton. You may have to take on responsibilities outside of this job post at times, as we all do. **What You Bring** + 2 years of previous experience in similar or supportive role in a high-volume, full-service restaurant. + 2 or 4-year degree in Culinary Arts or Hospitality Management is preferred. + Food Handler Certification, Alcohol Awareness Certification (if applicable). + Able to coordinate and manage a team while handling multiple priorities under tight timelines in a rapidly changing environment. + Able to learn, retain, and present product, menu, and allergy information to guests and staff. + Knowledge or ability to quickly learn financial and business metrics and their effect on the restaurant operation. + Advanced and adaptable knowledge of culinary arts, oenology, pastry, banquet, in-room dining, as well as management skills is preferred. + Knowledge of Microsoft Windows operating system, Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business and accounting software may be required. + Flexible schedule, able to work evenings, weekends, and holidays when needed. + Excellent knife skills and product knowledge. + Passion for the hospitality industry and a desire to build a healthy and collaborative team. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $54k-76k yearly est. 60d+ ago
  • Housekeeper - Room Attendant

    Highgate Hotels 4.5company rating

    Highgate Hotels job in Los Altos, CA

    Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands. Location Residence Inn Palo Alto, Los Altos CA Overview Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeper, your contribution helps ensure our guests have a comfortable, productive and memorable stay. We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily Responsibilities Wipe all surfaces, dust and vacuum each guest room adhering to our brand standards. Change linens, make beds and restock all guest room supplies. Clean bathrooms, remove trash and carry out green practices as trained by the hotel. Greet and assist guests that you encounter during your shift with a friendly smile. Clean multiple rooms each day. Support our maintenance team by reporting any broken, defective or missing items. Support the goals of the hotel through teamwork and collaboration with all departments. Qualifications Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Applicants must be available to work weekends and holidays.
    $34k-42k yearly est. Auto-Apply 50d ago
  • Front Office Night Auditor

    Warwick Hotel 4.0company rating

    San Francisco, CA job

    Job Description: Part-Time Night Auditor - Warwick San Francisco (Union Square) Position Title: Part-Time Night Auditor Reports To: Front Office / Night Manager Type: Part-Time, Overnight Shift (typically late evening through early morning) About the Warwick Hotel The Warwick San Francisco is a historic boutique hotel in downtown San Francisco, established in 1913 in a classic Beaux-Arts building designed by notable architect Arthur Brown Jr. and located just steps from Union Square, the Theatre District, premier shopping, and dining. The property blends old-world elegance with modern hospitality standards and offers guests a warm, personalized experience in a storied setting. (Warwick Corporate) Position Overview As a Part-Time Night Auditor, you will be a key member of the Front Office team responsible for overnight front desk operations, financial reconciliation, and delivering excellent guest service during overnight hours. You'll serve as a primary contact for guests arriving or departing late and help ensure the hotel's nightly accounts are accurately balanced. (Glassdoor) Key Responsibilities Night Audit & Financial Duties Perform nightly financial audit and reconciliation of daily transactions across hotel departments (rooms, food & beverage, incidentals). Run the night audit process in the property management system (PMS), ensuring accuracy and readiness for the next business day. Balance cash drawer, verify credit transactions, prepare revenue and occupancy reports. (Quileute Nation) Front Desk & Guest Services Greet and assist guests during overnight shift with check-ins, check-outs, and reservation adjustments. Answer phones, respond to guest inquiries, and resolve guest requests or issues with professionalism and hospitality. Input reservations and guest information accurately into the PMS. (Glassdoor) Operational Support Maintain user knowledge of available rooms, rates, promotions, and local amenity information to assist guests. Communicate relevant information from previous shifts and assist other departments as needed. Uphold hotel safety, security, and confidentiality standards throughout the shift. (WHG SOHO) Preferred Experience & Skills Required Previous customer service experience, preferably in hospitality or front desk operations. Strong communication, multitasking, and problem-solving skills. Basic computer proficiency and comfort learning hotel property management systems. (Glassdoor) Preferred Experience using Opera PMS (Opera Property Management System) or similar hotel software (preferred but not required). Night audit and cash handling experience. Ability to work independently during overnight hours. (tealhq.com) Qualifications High school diploma or equivalent (preferred). Professional demeanor and a guest-focused attitude, especially overnight. Ability to remain alert and handle multiple priorities during quiet and busy periods. (WHG SOHO) What You'll Gain Hands-on experience in hospitality and revenue operations at a historic Union Square hotel. Exposure to core front desk and night audit processes - great for advancing in hotel operations or revenue management. Part-time schedule that suits students or hospitality professionals seeking flexible hours. (Glassdoor) Physical & Work Conditions Overnight shift work, including weekends and holidays as needed. Ability to remain on feet and at the front desk station for extended periods during peak arrival/departure times. (WHG SOHO)
    $34k-41k yearly est. 19d ago
  • Lobby Ambassador

    Highgate Hotels 4.5company rating

    Highgate Hotels job in San Francisco, CA

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Hotel Caza ( formerly Holiday Inn Fisherman's Wharf) recently completed an expansive renovation - this family-friendly boutique-style hotel embodies the spirit of California and provides plenty of fun, warmth and authentic experiences. Centrally located in historic Fisherman's Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach's acclaimed dining and entertainment. Overview The Lobby Ambassador is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift.
    $30k-39k yearly est. Auto-Apply 45d ago
  • Banquet Server (on-call) - Kimpton Pacific Grove Hotel

    Kimpton Hotels & Restaurants 4.4company rating

    Pacific Grove, CA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Do you love banquets and catering? In this role, you'll provide timely and courteous service to all banquet guests, encouraging the guest to return again and facilitate outstanding banquet experiences. You'll serve food and beverages at banquet functions in a timely manner in a dynamic team-focused environment! **Some of your responsibilities include:** + Provide guests with excellent customer service, and accommodate any needs for reasonable special requests. + Bus and set tables, including condiments as needed. + Prepare room for events (set table cloths, dishes, silverware as needed). + Serve guests food and drinks during events as required. + Be able to answer questions related to buffet or menu. + Lead yourself based on the details and support given from Banquet Captain, Lead Server or Banquet Manager. + Other duties may be assigned by supervisor. **What You Bring** + Previous food & beverage, hospitality, restaurant, banquets or hotel experience is required. + Strong knowledge of food and wine. + Ability to get along with staff and guests. + Passion for creating ridiculously personable experiences! + Flexible schedule, able to work evenings, weekends and holidays. + Food Handler Certificate (if applicable) Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $38k-55k yearly est. 53d ago
  • Spa Receptionist

    Highgate Hotels 4.5company rating

    Highgate Hotels job in San Francisco, CA

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer. Overview The Spa Receptionist is the first point of contact for all spa guests and plays a key role in delivering an exceptional luxury experience. This role handles reservations, check-ins, check-outs, retail sales, and guest communication with grace, efficiency, and professionalism. The Spa Receptionist ensures a seamless and personalized spa journey while supporting overall spa operations. Responsibilities * Welcome guests warmly, providing an attentive and polished greeting upon arrival.• Escort or direct guests through their spa journey, ensuring comfort and clarity.• Anticipate guest needs and respond promptly to requests, preferences, and concerns.• Provide knowledgeable recommendations on treatments, spa experiences, memberships, and retail products.• Maintain a calm, luxurious atmosphere in the reception and retail areas.• Manage all spa bookings, confirmations, modifications, and cancellations with accuracy.• Maintain a deep understanding of treatment menu offerings, therapist specialties, and treatment durations.• Optimize the schedule to maximize therapist productivity and guest satisfaction.• Handle guest check-ins and check-outs efficiently, including payment processing and charges.• Answer emails, calls, and inquiries promptly and professionally.• Offer thoughtful product recommendations and assist guests in selecting retail items that suit their wellness needs.• Ensure retail displays are immaculate, fully stocked, and visually appealing.• Support monthly inventory counts, restocking, and reporting.• Promote spa promotions, special packages, and seasonal experiences.• Communicate guest information, preferences, or special requests to therapists and spa leadership.• Maintain cleanliness and presentation of the front desk, retail area, and relaxation spaces.• Assist with locker room or facility needs during peak times (as needed).• Participate in daily briefings and contribute to a collaborative team environment.• Handle sensitive guest information with confidentiality.• Follow all cash-handling policies and financial protocols.• Maintain knowledge of spa safety procedures and emergency protocols.• Ensure adherence to brand standards, SOPs, and service guidelines. Qualifications * Previous experience in luxury hospitality, retail, spa, front desk, or concierge roles strongly preferred.• Exceptional communication, interpersonal, and guest-service skills.• Strong multitasking abilities and comfort working in a fast-paced, serene environment.• Proficiency in spa software/POS systems (e.g., Book4Time, SpaSoft, Mindbody, etc.).• Professional appearance and polished demeanor.• Flexible availability, including weekends and holidays.• Warm, gracious, and naturally service-oriented.• Highly organized, detail-focused, and proactive.• Confident in recommending services and retail products.• Able to remain calm, composed, and guest-focused under pressure.• Team player with a positive, solution-oriented attitude.
    $30k-37k yearly est. Auto-Apply 26d ago
  • House Attendant - Kimpton Pacific Grove Hotel

    Kimpton Hotels & Restaurants 4.4company rating

    Pacific Grove, CA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean. + Clean and set-up meeting room functions according to the function sheets. + Deep cleaning of areas including the shampooing of rooms and public spaces as assigned. + Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. + Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk. + Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift. + Check and replenish your supplies and cleaning tools. + Quickly respond to guest requests in a friendly manner. + Return lost items with proper documentation to the Housekeeping Department. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. **What You Bring** + High School Diploma is preferred. + 1 year of experience in customer service or similar position. + Previous housekeeping experience is a plus. + Passion for customer service and good verbal communication skills, basic writing skills. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $37k-63k yearly est. 60d+ ago
  • Maintenance Worker

    Highgate Hotels 4.5company rating

    Highgate Hotels job in Los Altos, CA

    Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands. Location Residence Inn Palo Alto, Los Altos CA Overview When our guests arrive, we want everything to be in excellent condition. The goal of our Maintenance team is to help our guests feel safe and cared for! As a Maintenance Assistant, your attention to detail and hands on work ensures that our guests have a comfortable and problem-free stay. We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily Responsibilities Perform basic repairs and preventative maintenance on VTAC/HVAC equipment, furniture/cabinetry, appliances, light fixtures and plumbing. Perform interior and exterior painting, landscaping and parking lot repairs. Troubleshoot various technical devices such as key card systems, internet equipment, television equipment, etc. Execute routine safety inspections and report/repair issues with equipment or systems. Respond to all guest requests with a sense of urgency and service frame of mind. Support the goals of the hotel through teamwork and collaboration with all departments. Any other chores as directed by the Chief Of Maintenence Qualifications Previous maintenance experience in a hotel or property management setting is preferred. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, carrying, and moving up to 50 pounds. You must also be able to stand and walk for an entire shift. Previous technical training or job experience is a plus. Applicants must be available to work weekends and holidays.
    $37k-48k yearly est. Auto-Apply 60d+ ago
  • Steward (On-Call)

    Highgate Hotels 4.5company rating

    Highgate Hotels job in San Francisco, CA

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 686 guestrooms. Overview The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation. Responsibilities Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas. Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment. Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation, and Vacuum carpeted areas through the food and beverage outlets. Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area. Keep management informed of shortage of equipment and supplies. Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. Knowledge of proper safe handling techniques for all chemicals used. Report any faulty equipment to management immediately. Empty garbage from the Food and Beverage areas into the hotel dumpster. Know the location and operation of all fire extinguishing equipment. Practice safe work habits at all times to avoid possible injury to self or other employees. Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed. Follow all sanitation standards. Assist in the set up and breakdown of the restaurant buffet as required. Assist Banquets by supplying china, glass, and silver as required by business demand Qualifications High School diploma or equivalent and/or experience in a hotel or a related field preferred. Flexible and long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Ability to withstand temperature variations, both hot and cold. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
    $30k-38k yearly est. Auto-Apply 10d ago
  • Houseperson

    Highgate Hotels 4.5company rating

    Highgate Hotels job in Los Altos, CA

    Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands. Location Residence Inn Palo Alto, Los Altos CA Overview Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a House Person, your contribution helps ensure our guests have a comfortable, productive and memorable stay. We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily Responsibilities Clean public bathrooms, meeting rooms and other common areas of the hotel including removing trash, vacuuming, mopping and other necessary functions. Greet and assist guests that you encounter during your shift with a friendly smile. Receive and put away deliveries while maintaining organization and cleanliness of storage areas. Accommodate special requests by guests and other employees quickly and professionally. Assist with cleaning guest rooms, laundry, and kitchen duties as requested. Support our maintenance team by reporting any broken, defective or missing items. Support the goals of the hotel through teamwork and collaboration with all departments. Qualifications Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift. Applicants must be available to work evenings, weekends and holidays.
    $37k-47k yearly est. Auto-Apply 33d ago

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