Vice President & General Manager jobs at Highlights for Children

CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** **Head of North America** to drive growth, lead the sales strategy, and expand market presence. This leader will be the catalyst for success in the region, combining the innovative mindset of a startup entrepreneur with the resources and stability of a global organization. The ideal candidate will have a proven track record of growing enterprise software businesses, a passion for building high-performance teams, and the ability to navigate a global company with diverse stakeholders. This is a high-impact role that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with a preference for East Coast or Midwest locations.** **Key Responsibilities** **Sales & Growth Leadership** + **Own the growth agenda** for NA focusing on new business acquisition, customer and partner expansion, and revenue acceleration. + Act as a **sales strategist** , setting ambitious targets and ensuring the execution of go-to-market plans across all product lines. + Foster a strong sales culture that values accountability, innovation, and customer centricity, while driving results. + Invest in customer relationships, securing ongoing revenue and customer satisfaction + Build and maintain relationships with **C-suite stakeholders** , particularly CFOs and CIOs, to position CCH Tagetik as a trusted advisor and solution leader. + Actively participate in **strategic sales engagements** , providing executive leadership to secure key deals and drive confidence with customers. + Focus on revenue growth both from the existing customer base as well as new logos. + Deliver on GTM plans specific to region of responsibility. **Entrepreneurial Leadership** + Serve as an **instigator and innovator** , challenging the status quo and driving creative solutions to capture market opportunities. + Operate with the passion of a startup leader, taking ownership of challenges and pushing for bold initiatives that propel the business forward. + Balance entrepreneurial drive with the ability to **leverage the resources and expertise** of a well-established global organization. + Identify and capitalize on growth opportunities by developing and executing a **scalable strategy** for the region. **Culture & Team Building** + Build a **high-performance team** , fostering a culture of collaboration, accountability, and continuous improvement. + Lead by example, serving as a **mentor and coach** to employees while inspiring them to align with the company's vision and mission. + Effectively work within a local **matrixed organization** to drive a harmonious leadership team to grow the region. + Promote inclusivity and the ability to collaborate across a global, matrixed organization, working effectively with teams from diverse cultural and professional backgrounds. **Management & Operational Excellence** + Take **ownership** ensuring the achievement of sales, revenue and operational efficiency targets. + Works closely with all other departments to leverage the total capabilities of the company in creating a winning go-to-market strategy and drives flawless execution. + Establish and monitor **key performance indicators (KPIs)** to measure success and maintain accountability across the organization. + Collaborate with global functional leaders (e.g., sales ops, marketing, finance, HR) to align (REGION) operations with corporate strategies. + Optimize resources and prioritize initiatives that maximize ROI and deliver long-term value. + Ensure rules of engagement between all stakeholders in the region as well followed for optimized productivity **Global Collaboration & Stakeholder Management** + Work effectively within a **global, matrixed organization** , balancing regional needs with global priorities. + Serve as a key voice for (REGION), advocating for the region's needs and opportunities within the broader organization. + Build strong relationships across functional and geographic boundaries to ensure alignment and shared success. + Bring forward new, innovative ideas to help the organization take that next step to scale. + Collaborates with product management and marketing to provide insights on unmet needs of the market. **Qualifications** + **Proven track record of driving growth** in enterprise software, with experience scaling businesses in competitive markets. + More than 15 years of experience handling on Sales leadership positions + Strong sales acumen and a deep understanding of the **CFO and CIO buyer personas** in the enterprise software ecosystem. + Experience working in a **global organization** , with the ability to navigate and collaborate across diverse cultural and professional backgrounds. + Demonstrated entrepreneurial mindset, with a history of **challenging the status quo** and delivering innovative solutions. + Financial acumen with P&L responsibility and the ability to set and achieve ambitious operational and revenue goals. + Exceptional leadership and team-building skills, with the ability to inspire, coach, and empower employees. + Strategic thinker with the ability to execute tactically and **deliver results in both the short and long term** . + Excellent communication and interpersonal skills, with the ability to engage and influence internal and external stakeholders. \#LI-Remote _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $189,950 - $268,900 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About the Columbus Symphony The Columbus Symphony is in a period of dynamic growth renewed artistic ambition and deepened community engagement As one of the citys cultural anchors and poised to celebrate our 75th Anniversary season we are shaping a future that honors our artistic legacy while embracing innovation inclusivity and the evolving expectations of our audiences Under new executive leadership the Symphony is strengthening organizational culture building on a sustainable operating model expanding educational and community impact and planning a state of the art new concert hall that will elevate not only the Symphony but the entire region This is an exciting moment to join a forward looking organization poised for transformation The Opportunity Are you excited about shaping the artistic future of an orchestra at a pivotal moment of organizational growth and renewed ambition Can you translate big artistic ideas into practical well run programs that delight audiences and honor the institutions fiscal realities Are you motivated by connecting great art to real community needs in ways that are inclusive innovative and sustainable Primary Function The Vice President for Artistic Planning and Programs serves as the organizations chief artistic strategist Guided by CSOs strategic plan and the artistic vision of the Music Director they oversee the planning and implementation of all artistic programming across classical pops education and special projects The VP collaborates closely with the Music Director Principal Pops Conductor Chorus Director GM and external partners to shape a coherent and compelling artistic and educational portfolio that grows audiences deepens impact positions the orchestra as a cultural leader in the region and beyond and supports revenue goals Duties and Responsibilities Serve as a member of the senior leadership team in establishing organizational strategy priorities goals and budget and fostering a positive and inclusive organizational culture Lead the multi year artistic planning process in collaboration with the Music Director Principal Pops Conductor Chorus Director Artistic Administrator Artistic Advisory Committee and Community Engagement & Belonging Committee developing and planning innovative and inclusive artistic and educational programs and concert experiences that attract and educate audiences and support revenue goals including selection of themes repertoire and guest artists Ensure programming reflects artistic excellence a broad range of voices and perspectives and relevance to the community Align repertoire and projects with budget parameters revenue goals and organizational capacity Cultivate a network of professional contacts in classical music and pops including conductors soloists composers artist managers agents designers directors etc Invite schedule negotiate with contract and engage guest artists including conductors soloists composers dancers stage directors guest designers and other collaborators Manage commissioning and contracting of works of music and music related works of video and projection design choreography theatrical productions Establish artistic partnerships to collaborate on co commissions content creation etc Collaborate with the Music Director General Manager VP of Marketing and other pertinent staff in developing each seasons calendar including schedule of rehearsals concerts and other activities Attend rehearsals and concerts ensuring high quality productions and artistaudience experiences Develop and oversee the Artistic Programs and Education budgets Provide leadership and vision for Education and Community Engagement including CSOs four youth symphonies youth concerts in school programs family events adult learning and community partnerships Integrate education and engagement programs with the broader artistic strategy ensuring clear throughlines between the stage the classroom and the community Support the Education team in curriculum development teacher partnerships and program evaluation balancing quality scale and impact Champion access inclusion and equity through program design partnerships and pricing strategies Represent artistic and educational needs in planning for CSOs new building including stage configuration acoustics technology rehearsaleducation spaces and flexible venues Collaborate on digital strategy including live streams recordings and media projects that extend the reach of artistic and educational work Identify and pilot additional ways to monetize CSOs artistic expertise and assets Participate in the identification cultivation solicitation and stewardship of donors and prospective donors interested in funding artistic and education programs initiatives or collaborations; ensure programming is aligned with donorsponsor values Stay abreast of emerging artists composers visual content creators and artistic activities in the classical music field and recommend new activities and models to advance the organizations priorities and drive the future of the art form This job description is not designed to cover or contain an exhaustive listing of duties responsibilities and key performance objectives that are expected of the employee These items may change or new job related items may be assigned from time to time Key Performance Objectives Manager effectiveness rating is acceptable from CEOs perspective showing clear attention to team performance and engagement Deliver a fully programmed season Classical pops special projects at least 12 18 months in advance aligned with strategic goals budget parameters and community impact objectives Maintain

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building and executing the go-to-market strategy that connects our product innovation to measurable revenue and customer impact, and drives adoption, utilization, and ultimately, customer success. The Segment Management Director will work cross-functionally to ensure seamless execution across product, sales, marketing, and customer success, while also shaping long-term growth plans for the business. Responsibilities Product & Market Alignment * Partner with Product Management to shape the product roadmap with market and customer insights. * Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success. * Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy. Customer Lifecycle & Growth * Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal. * Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty. * Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact. Sales Enablement & Revenue Support * Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks. * Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance. * Translate product capabilities into customer-centric value propositions that accelerate revenue growth. Customer Voice & Feedback * Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements. * Act as a customer advocate in internal decision-making, championing customer needs in strategic planning. Cross-Functional Leadership * Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations. * Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal. People & Organizational Development * Define and execute talent acquisition and development strategy to build a high-performing team. * Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals. * Build a culture of performance, customer focus, and cross-functional collaboration. Requirements * Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries. * Proven success in product launches, adoption/retention programs, and customer success strategy. * Strong background in sales enablement and close alignment with revenue teams. * Experience with market/competitive intelligence and lifecycle marketing. * Demonstrated ability to lead cross-functional teams in a matrixed organization. * Track record of talent leadership: hiring, developing, and retaining high-performing teams. * Analytical mindset with expertise in KPO/OKR planning and operational rigor. * Solid communication skills and executive presence; ability to influence at all levels. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building and executing the go-to-market strategy that connects our product innovation to measurable revenue and customer impact, and drives adoption, utilization, and ultimately, customer success. The Segment Management Director will work cross-functionally to ensure seamless execution across product, sales, marketing, and customer success, while also shaping long-term growth plans for the business. Responsibilities Product & Market Alignment + Partner with Product Management to shape the product roadmap with market and customer insights. + Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success. + Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy. Customer Lifecycle & Growth + Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal. + Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty. + Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact. Sales Enablement & Revenue Support + Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks. + Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance. + Translate product capabilities into customer-centric value propositions that accelerate revenue growth. Customer Voice & Feedback + Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements. + Act as a customer advocate in internal decision-making, championing customer needs in strategic planning. Cross-Functional Leadership + Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations. + Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal. People & Organizational Development + Define and execute talent acquisition and development strategy to build a high-performing team. + Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals. + Build a culture of performance, customer focus, and cross-functional collaboration. Requirements + Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries. + Proven success in product launches, adoption/retention programs, and customer success strategy. + Strong background in sales enablement and close alignment with revenue teams. + Experience with market/competitive intelligence and lifecycle marketing. + Demonstrated ability to lead cross-functional teams in a matrixed organization. + Track record of talent leadership: hiring, developing, and retaining high-performing teams. + Analytical mindset with expertise in KPO/OKR planning and operational rigor. + Solid communication skills and executive presence; ability to influence at all levels. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job Opportunity: Chief Executive Officer with Sleepy Bee Café in Cincinnati, OH Are you a visionary leader with a passion for operational excellence and strategic growth? Have you successfully led organizations through expansion, innovation, or transformation in the restaurant or hospitality industry? Sleepy Bee Cafe is seeking a dynamic Chief Executive Officer to guide our multi-location restaurant group into its next phase of success. If you are driven to make a lasting impact, foster a culture of continuous improvement, and champion the development of high-performing teams, we invite you to apply and help shape the future of Sleepy Bee Cafe. As the Chief Executive Officer with Sleepy Bee Cafe, you will provide strategic leadership and direction for all aspects of the restaurant group's operations, financial management, and growth. The CEO will drive long-term goals, oversee financial health, and ensure operational excellence, adapting as the organization grows. The ideal candidate is an energetic, hands-on leader who can work with management to drive product growth at each location. Responsibilities: Oversees the ongoing operations of all restaurant locations. Manages and directs the company toward its primary goals and objectives. Supervises managers of all restaurant locations. Leads personnel decisions at the executive and management levels. Hires, trains, and evaluates managers; handles discipline and termination as needed. Executive Leadership Works with the ownership team to establish current objectives, long-range goals, and related plans and policies. Leads major decisions, including expansion, acquisitions, and strategic partnerships. Promotes communication and cooperation among locations to foster unity and shared purpose. Represents the company to the employees, customers, government, and the public. Financial Management Directs the preparation of all financial statements, including income statements, balance sheets, tax returns, and regulatory reports. Oversees budget preparation, financial forecasting, and audit functions. Compares sales and profit projections to actual figures; adjusts future projections and budgets as needed. Reviews and improves financial planning processes and methods. Analyzes operations to identify areas for reorganization, cost savings, or expansion. Oversees investment of funds and works with financial partners to raise capital for growth. Ensures sound financial structure and funding for the company's mission and goals. Operations Management Oversees day-to-day activities, ensuring efficient and effective management of all locations. Establishes metrics, guidelines, and standards for evaluating efficiency and effectiveness; identifies opportunities for improvement. Reviews, analyzes, and evaluates business procedures; implements policies to improve operations. Ensures work environments are safe and adequate. Oversees purchasing, sales, and service departments, ensuring goals are met. Plans, directs, controls, and monitors budgets and costs to achieve financial objectives. Communicates new directives, policies, or procedures to managers and staff. Improves customer service and satisfaction through policy and procedural changes. Leads coordination among operations, technology, and customer service to optimize workflow and cost-effectiveness. Compliance and Reporting Ensures compliance with all applicable laws, rules, regulations, and standards. Presents regular reports on company operations and financial status to the ownership. Performs other related duties to benefit the organization's mission. Requirements: Master's degree in business administration, Finance, Accounting, or related field; required. At least 8-10 years' experience in leadership, finance, and operations; required. Experience in the restaurant, hospitality, or multi-location business preferred. Excellent managerial, financial, and supervisory skills. Superior communication and interpersonal skills. Strong analytical, organizational, and decision-making abilities. Proficient in accounting and database systems, Microsoft Office Suite, and related software. Thorough understanding of business, finance, and operational practices. Ability to lead and inspire teams across multiple locations. Our Story Sleepy Bee is a breakfast and brunch restaurant rooted in Cincinnati, inspired by a love of local food and the small things that make a big impact. Our story began over 30 years ago, when founder Sandy Gross started raising her family and became passionate about sourcing food close to home. Wherever she traveled, she sought out farm-to-table restaurants and always returned wishing Cincinnati had one of its own. Evenings at home often ended in her garden, where bees gently tucked beneath leaves captured her attention. Their quiet strength, collaborative spirit, and essential role in pollination became a powerful symbol and the inspiration for Sleepy Bee. In 2013, Sandy partnered with renowned Chef Frances Kroner to bring that vision to life. Together, they built a restaurant that nourishes guests while benefiting the environment and the community. By sourcing from local farms, cooking with seasonal ingredients, and designing with care, Sleepy Bee celebrates sustainability, hospitality, creativity, and community. Today, Sleepy Bee remains locally owned and proudly rooted in Cincinnati, where families and friends gather daily to enjoy thoughtful food, inspired design, and a shared sense of purpose. Apply online today to join a great team! #ZR

About the Columbus Symphony The Columbus Symphony is in a period of dynamic growth renewed artistic ambition and deepened community engagement As one of the citys cultural anchors and poised to celebrate our 75th Anniversary season we are shaping a future that honors our artistic legacy while embracing innovation inclusivity and the evolving expectations of our audiences Under new executive leadership the Symphony is strengthening organizational culture building on a sustaining operating model expanding educational and community impact and planning a state of the art new concert hall that will elevate not only the Symphony but the entire region This is an exciting moment to join a forward looking organization poised for transformation The Opportunity Do you excel at turning artistic vision into seamless world class execution leading teams systems and workflows that make performances shine Are you a strategic problem solver who thrives in fast paced environments managing complex logistics budgets labor relationships and cross departmental coordination with confidence and clarity Are you energized by the chance to help shape a transformational new concert hall and build the operational foundation for a growing ambitious orchestra Primary Function The General Manager is a key strategic and operational leader at the symphony overseeing the systems people and process that bring performances and events to life A member of the senior leadership team the GM reports to the CEO and works in close partnership with the VP of Artistic Planning & Programs CFO Music Director Principal Pops Conductor and senior leadership colleagues The GM ensures the smooth efficient and high quality execution of all orchestra operations manages critical relationships with musicians venues unions and partners; and plays a vital role as we plan and build our future home This is a role for a collaborative solutions oriented professional who thrives in complex environments builds strong cross departmental relationships and can translate vision into reality Duties and Responsibilities Organizational Leadership & Collaboration Serve as a member of the senior leadership team in establishing organizational strategy priorities goals and budget and fostering a positive and inclusive organizational culture Collaborate closely with the CEO VP of Artistic Planning & Programs and other department heads to ensure cohesive planning across artistic operational and administrative functions Provide regular updates and analyses to the CEO and when requested Board of Trustees Model a collaborative solutions oriented approach that reinforces a positive and high performing organizational culture Operations Management Lead all aspects of concert and event operations including scheduling technical production stage management and front of house coordination Supervise production and operations staff stage crew and venue management personnel Work with CFO and finance team to develop and monitor the production and facilities budgets; Identify and implement cost saving initiatives without compromising artistic quality or mission Oversee maintenance and capital needs related to production equipment and infrastructure Manage relationships and logistics related to touring run outs and community engagement performances Partner with the VP of Artistic Planning & Programs to align production logistics with artistic intent and programming strategy Manage the organizational use of file sharing and calendar management platforms and serve as the main point of contact for IT resources Orchestra Personnel Management & Labor Relations Oversee orchestra personnel management including auditions hiring contracting visa and work authorization policies and procedures working with HR to ensure timeliness accuracy compliance and service objectives are met Administer the Collective Bargaining Agreement CBA in partnership with the CEO CFO and HR; Maintain accurate records of CBA compliance and provide guidance to staff and musicians on contractual matters Serve as principal member of the management negotiating team for musician and stage employee contract negotiations with AFM and IATSE preparing analyses data and scenario planning to inform discussions Foster positive transparent working relationships with musicians and union representatives built on trust and collaboration including maintaining regular communication with the Orchestra Committee Facilities & Venue Management Oversee all Symphony facilities and manage relationships with external venues and partners including administrative offices rehearsal spaces and performance venues ensuring compliance with union agreements safety codes and insurance requirements Manage venue scheduling maintenance and vendor relationships Lead development of long term facility plans and capital maintenance budgets New Building Planning Design Construction & Launch Serve as core member of the project leadership team for the Symphonys new concert hall development Coordinate day to day planning efforts among the Symphony architect acoustician owners rep andor other key consultants Translate artistic technical education and guest experience needs into operational design requirements for all performance rehearsal education backstage and public spaces Collaborate with artistic production education and front of house teams to ensure the facility supports current and future programming models Provide data operational insight and financial modeling to inform design decisions and business planning Partner with CEO board and city stakeholders to align the buildings design with the organizations long term strategic and community goals Duties during the construction phase to include liaising with construction management team managing owners repproject manager and relationships city partners; monitoring design and construction progress to ensure adherence to budget timeline and functional needs; leading operational readiness planning; and contributing to the development of detailed operating budgets staffing models and transition plans Duties during pre opening and launch phase to include leading the development and implementation of new operational systems policies and workflows for the new facility; managing move in logistics; ensuring readiness across safety security accessibility and sustainability standards and developing post opening evaluation processes to ensure continuous improvement and operational excellence This job description is not designed to cover or contain an exhaustive listing of duties responsibilities and key performance objectives that are expected of the employee These items may change or new job related items may be assigned from time to time Key Performance Objectives Manager effectiveness rating is acceptable from CEOs perspective showing clear attention to team performance and engagement Rehearsals concerts and events start and end on schedule with no preventable disruptions Published season schedule is accurate with minimal changes or conflicts Operations and production budgets are maintained within 2 of approved levels CBA is adhered to with timely resolution of concerns from the perspective of the union local president Internal partners report clear timely communication and effective collaboration with rare escalation to the CEO New concert hall operational requirements and user needs delivered by agreed upon milestones Quarterly identification and proactive management of operational risks schedule conflicts technical issues staffing gaps Demonstrated improvements in scheduling communication or production efficiency measured through time savings reduced errors or fewer reworks Positive relationships with musicians are built leading to successful negotiation process 306090 First 30 Get to know musicians staff union leadership and key partners Observe rehearsals concerts and production workflows Review current schedules budgets systems and CBA provisions Identify immediate operational needs and quick wins First 60 Implement improved processes for scheduling communication and production planning Deepen collaboration with Artistic Planning Production Marketing Development and FOH teams Begin meaningful engagement in new concert hall planning and user requirements Address early staffing workflow or resource gaps First 90 Establish multi season planning tools and clear operational procedures Provide operational input into hall design and long term infrastructure needs Align operations with strategic and budgetary goals Deliver a forward looking 12 month roadmap for operational excellence Knowledge Skills and Abilities Significant experience in orchestra or performing arts operations Sophisticated understanding of production venue management technical operations and workplace safety Experience with union environments and collective bargaining Calm decisive leadership in fast paced high stakes environments Strong budgeting project management and organizational capabilities Commitment to creating a respectful equitable workplace for all staff and musicians Ability to work productively under pressure maintain a positive attitude and prioritize and manage multiple projects simultaneously A passion for live symphonic music and the role it plays in community life Experience with facility management building planning design and construction preferred Knowledge of ArtsVision software a plus Credentials and Experience Bachelors degree Typically 7 years of experience in operational role within a performing arts environment including five or more years of experience in a senior level position are needed to have sufficient experience and judgement to perform a role of this size and complexity Base pay for this role is 110000 120000 Special Requirements Successful background check The majority of CSOs public events take place at night and on weekends This position requires the ability to have reliable transportation frequently working evenings and weekends when theatre activity is required

GENERAL PURPOSE OF JOB: The General Manager is responsible for ensuring that the center is run according to the required K1 standards. The General Manager also holds their Salaried and Hourly Staff accountable along with developing them to the next levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and terminating * Ensure facility complies with all OSHA guidelines as required in their location (varies from state to state) * Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits * Ensure State Health inspection guidelines are completed, and in compliance with state regulations * Ensure all State and Federal Permits and Licenses for the facility are up to date and in compliance * Ensure Alcohol ordinance for your state is followed, to include retention of staff permits in accordance with State and Federal regulations. * Complete monthly retention of all work-related documentation * Provide Corporate with all company invoices, to include all vendors * Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively * Ensuring that track personnel run races safely, efficiently and professionally * Complete Manager Objectives each day as required in the companies Intranet * Ensuring that mechanic personnel maintain our karts in peak working condition * Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service * Corresponding with and providing regular reports to corporate office personnel * Expanding the marketing and promotional presence of K1 Speed * Maintaining the effective operational feasibility of the center * Maintaining the highest standard of facility appearance * Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed. * Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard * Ensures that their location has the proper staffing level to maximize the employee and guest experience. * Over sees weekly inventories of each location per company standards. * Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards. * Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards. * Ensures their location is consistently following the guidelines for private party events * Provide timely information to sales team and Director or sales in-order to help book parties. * Understands and makes sure that each management team member follows all cash handling procedures including safe maintenance, deposits and all banking functions. * Responds to customer service needs to provide the highest standards of service within 24hours. * Executes weekly and monthly Marketing promotions to build the brand and generate revenue. * Works with their Team to review scheduling and effectiveness of all Marketing promotional hours and outings SKILLS AND ABILITIES: * Job Knowledge - Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities. * Initiative - Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude. * Professionalism - Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs. * Planning and Organizing - Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies. * Team Work/Cooperation - Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded. * Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems. * Productivity - Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures. * Active Learning - Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure. * Communication - Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times * Customer Orientation - Listens, identifies, and responds, quickly and effectively to internal and external customers' needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction. * Work Quality - Demonstrates accuracy, thoroughness, and attention to detail. * Decision Making - Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made. * Adaptability/Flexibility - Demonstrates judgment and willingness to make exceptions. Initiates or accepts changes in the process, while maintaining focus on the task/issue. Transitions effectively between multiple tasks on priorities. Meeting the needs of each customer without compromising the brand/business. EDUCATION and/or EXPERIENCE: High school diploma required Associates in Business or Hospitality preferred. Must be at least 21 years of age. Must have 5 plus years of Food and Beverage experience unless internal candidate Must have 7 years previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. PHYSICAL DEMANDS: This position requires that weight be lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT: The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES: Responsible for managing several salaried and hourly employees. EQUAL OPPORTUNITY STATEMENT: K1 Speed is an equal employment opportunity employer and is committed to providing equal employment opportunity for all applicants and employees. K1 Speed does not unlawfully discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, denial of medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. K1 Speed prohibits harassment of any individual on any of the bases listed above. Benefits: * Medical, dental and vision benefits. * Paid vacation and sick time * 401k * Bonus

GENERAL PURPOSE OF JOB : The General Manager is responsible for ensuring that the center is run according to the required K1 standards. The General Manager also holds their Salaried and Hourly Staff accountable along with developing them to the next levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and terminating • Ensure facility complies with all OSHA guidelines as required in their location (varies from state to state) • Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits • Ensure State Health inspection guidelines are completed, and in compliance with state regulations • Ensure all State and Federal Permits and Licenses for the facility are up to date and in compliance • Ensure Alcohol ordinance for your state is followed, to include retention of staff permits in accordance with State and Federal regulations. • Complete monthly retention of all work-related documentation • Provide Corporate with all company invoices, to include all vendors • Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively • Ensuring that track personnel run races safely, efficiently and professionally • Complete Manager Objectives each day as required in the companies Intranet • Ensuring that mechanic personnel maintain our karts in peak working condition • Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service • Corresponding with and providing regular reports to corporate office personnel • Expanding the marketing and promotional presence of K1 Speed • Maintaining the effective operational feasibility of the center • Maintaining the highest standard of facility appearance • Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed. • Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard • Ensures that their location has the proper staffing level to maximize the employee and guest experience. • Over sees weekly inventories of each location per company standards. • Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards. • Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards. • Ensures their location is consistently following the guidelines for private party events • Provide timely information to sales team and Director or sales in-order to help book parties. • Understands and makes sure that each management team member follows all cash handling procedures including safe maintenance, deposits and all banking functions. • Responds to customer service needs to provide the highest standards of service within 24hours. • Executes weekly and monthly Marketing promotions to build the brand and generate revenue. • Works with their Team to review scheduling and effectiveness of all Marketing promotional hours and outings SKILLS AND ABILITIES: • Job Knowledge - Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities. • Initiative - Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude. • Professionalism - Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs. • Planning and Organizing - Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies. • Team Work/Cooperation - Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded. • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems. • Productivity - Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures. • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure. • Communication - Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times • Customer Orientation - Listens, identifies, and responds, quickly and effectively to internal and external customers' needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction. • Work Quality - Demonstrates accuracy, thoroughness, and attention to detail. • Decision Making - Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made. • Adaptability/Flexibility - Demonstrates judgment and willingness to make exceptions. Initiates or accepts changes in the process, while maintaining focus on the task/issue. Transitions effectively between multiple tasks on priorities. Meeting the needs of each customer without compromising the brand/business. EDUCATION and/or EXPERIENCE : High school diploma required Associates in Business or Hospitality preferred. Must be at least 21 years of age. Must have 5 plus years of Food and Beverage experience unless internal candidate Must have 7 years previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. PHYSICAL DEMANDS : This position requires that weight be lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT : The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES : Responsible for managing several salaried and hourly employees. EQUAL OPPORTUNITY STATEMENT : K1 Speed is an equal employment opportunity employer and is committed to providing equal employment opportunity for all applicants and employees. K1 Speed does not unlawfully discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, denial of medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. K1 Speed prohibits harassment of any individual on any of the bases listed above.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development The Assistant General Manager will report directly to the General Manager. Currently, there is no Assistant General Manager position. He/she will be a leader of the entire staff of approximately thirty, mostly part-time, service employees who are mainly high school and college students...........he/she will supervise them as well as work alongside them in a team format. The culture of the Magic Castle employees is very positive and supportive and the new Assistant General Manager must also possess these attitudes along with the qualifications listed below: a minimum of one years experience in Leadership or Supervising employees a basic understanding of technology and social media marketing career focused and oriented organizational skills very supportive and positive personality Responsibilities for this position include: Assisting in the hiring of the service staff Leading the service staff in satisfying the needs of our customers and in keeping the Magic Castle clean and safe. Assisting in the formulation of and contributing to our social media marketing campaigns and all other marketing endeavors Planning and organizing events and parties for groups and companies. Also, birthday party planning. For the ideal candidate the primary employment goal is career oriented and ultimately becoming the General Manager. There is a broad range of compensation available for this position as well as being paid by salary or hourly. This flexibility will allow us to hire someone who is a full time college student as long as they can work full time during our summer season and work part-time during the school year. To this candidate we will make accommodations to pay them hourly and then when they can come aboard full - time year round they would become salaried. For the individual not in this circumstance he/she would be full time year round and be salaried from the start. The compensation range is $21. to $28. per hour and the salary range is $45,000. - $60,000. Additionally, there will be a $4,000. bonus potential annually.

The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results. RESPONSIBILITIES * Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level * Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs * Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience * Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity * Select, develop staff and trainers for more responsibility or internal promotability into a leadership program * Ensure execution of all employee recognition and incentive programs as directed * Assist with inventory and controlling expenses * Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections * Maintain a safe, clean and secure environment for all guests and staff * Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies * Other duties as assigned QUALIFICATIONS * Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants) * 3+ years' supervisory or management experience required * Ability to pass a thorough background check * CPR/First Aid Certification is preferred * Brand Ambassador and Culture Champion! * Demonstrated ability of developing team members in areas of responsibility * Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude! * Computer skills essential - Microsoft Office (Excel, Word, PowerPoint) * Professional grooming and conduct must be constantly displayed to set an example for staff * Ability to enthusiastically interact with others * Adaptability, flexibility, general enthusiasm for the business * Strong communication skills; ability to write and verbally communicate in a clear and concise manner * Willing to learn and adapt to changes or challenges * Ability to establish working relationships with all employees, management, and vendors * Exercise good judgment in decision-making * Appreciation of diversity (thought, ethnic, gender, etc.) * We work when others play! Must be able and willing to work weekends, evenings and holidays ADDITIONAL REQUIREMENTS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to: * Work days, nights, and/or weekends as required * Work in noisy, fast-paced environment with distracting conditions * Move about facility and stand for long periods of time * Read and write handwritten notes * Lift and carry up to 30 pounds * Must have regular and predictable attendance If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the indoor adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air North Canton is an equal opportunity employer.

ASSISTANT GENERAL MANAGER JOB SUMMARY The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results. RESPONSIBILITIES Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity Select, develop staff and trainers for more responsibility or internal promotability into a leadership program Ensure execution of all employee recognition and incentive programs as directed Assist with inventory and controlling expenses Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections Maintain a safe, clean and secure environment for all guests and staff Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies Other duties as assigned QUALIFICATIONS Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants) 3+ years' supervisory or management experience required Ability to pass a thorough background check CPR/First Aid Certification is preferred Brand Ambassador and Culture Champion! Demonstrated ability of developing team members in areas of responsibility Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude! Computer skills essential - Microsoft Office (Excel, Word, PowerPoint) Professional grooming and conduct must be constantly displayed to set an example for staff Ability to enthusiastically interact with others Adaptability, flexibility, general enthusiasm for the business Strong communication skills; ability to write and verbally communicate in a clear and concise manner Willing to learn and adapt to changes or challenges Ability to establish working relationships with all employees, management, and vendors Exercise good judgment in decision-making Appreciation of diversity (thought, ethnic, gender, etc.) We work when others play! Must be able and willing to work weekends, evenings and holidays ADDITIONAL REQUIREMENTS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to: Work days, nights, and/or weekends as required Work in noisy, fast-paced environment with distracting conditions Move about facility and stand for long periods of time Read and write handwritten notes Lift and carry up to 30 pounds Must have regular and predictable attendance If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the indoor adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air North Canton is an equal opportunity employer.

ASSISTANT GENERAL MANAGER JOB SUMMARY The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results. RESPONSIBILITIES Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity Select, develop staff and trainers for more responsibility or internal promotability into a leadership program Ensure execution of all employee recognition and incentive programs as directed Assist with inventory and controlling expenses Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections Maintain a safe, clean and secure environment for all guests and staff Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies Other duties as assigned QUALIFICATIONS Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants) 3+ years' supervisory or management experience required Ability to pass a thorough background check CPR/First Aid Certification is preferred Brand Ambassador and Culture Champion! Demonstrated ability of developing team members in areas of responsibility Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude! Computer skills essential - Microsoft Office (Excel, Word, PowerPoint) Professional grooming and conduct must be constantly displayed to set an example for staff Ability to enthusiastically interact with others Adaptability, flexibility, general enthusiasm for the business Strong communication skills; ability to write and verbally communicate in a clear and concise manner Willing to learn and adapt to changes or challenges Ability to establish working relationships with all employees, management, and vendors Exercise good judgment in decision-making Appreciation of diversity (thought, ethnic, gender, etc.) We work when others play! Must be able and willing to work weekends, evenings and holidays ADDITIONAL REQUIREMENTS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to: Work days, nights, and/or weekends as required Work in noisy, fast-paced environment with distracting conditions Move about facility and stand for long periods of time Read and write handwritten notes Lift and carry up to 30 pounds Must have regular and predictable attendance If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the indoor adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air North Canton is an equal opportunity employer.

GENERAL MANAGER JOB SUMMARY Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff. RESPONSIBILITIES PEOPLE Hire, train, and provide mentorship to the staff to further develop their skills Cultivate a team environment that provides exceptional customer service Implement and execute all staff training programs Assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability Lead and influence managerial staff through effective motivation, leveraging individual strengths to ensure maximum productivity Ensure execution of all employee recognition and incentive programs as documented Maintain a strong community presence through partnership with community and business organizations OPERATIONS Maintain a safe, clean, and secure environment for all guests and staff Responsible for all aspects of the operation including entertainment, food, beverage, attractions, and property to facilitate the fulfillment of financial goals and company initiatives Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies Provide direction to the management team and ensure all staff members perform at a consistently high level Promote positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operational standards Assist franchise owner(s) in holding manager(s) accountable for setting and meeting departmental goals Monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience FINANCIALS Capitalize business opportunities in the market area by executing company marketing strategies to drive sales Maintain systems that ensure overall fiscal responsibility for inventory control, including pars and proper ordering Assure staffing levels and management coverage is appropriate to maximize the customer experience while maintaining the labor budget for the business Analyze financial reports and develops action plans to grow revenue and control expenses to meet or exceed annual budgets QUALIFICATIONS Ability to enthusiastically interact with others Strong character and exercises good judgment in decision-making Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants 3+ years of experience in Facility Operations & Management required Demonstrated ability in developing team members in areas of responsibility Demonstrated ability to achieve expected store financial results in areas of responsibility Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint) Professional grooming and conduct must be constantly displayed Adaptability, flexibility, and general enthusiasm for the business Strong communication skills; ability to write and verbally communicate in a clear and concise manner Ability to establish working relationships with all employees, management, and vendors Ability to maintain and project professionalism, internally and externally, at all times Ability to establish and communicate a vision for the park Flexible in approach; can readily adapt to business and team needs and changes Ability to hold oneself accountable for high personal standards of conduct and professionalism Appreciation of diversity (thought, ethnic, gender, etc.) Innovative and strategic thinker WHO WILL SUCCEED IN THIS ROLE Our staff and guests are important to us and should be to you as well. For many of our staff, this is their first job. We are looking for a strong, vibrant leader who can set an example by providing guidance and direction to a majority of younger staff. Encouraging and helping them grow professionally and personally as they enter the workforce. Teaching them positive guest service skills to provide a fun, safe experience for our guests all while ensuring the GM tasks are being completed to control costs and drive revenue. If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air North Canton is an equal opportunity employer.

GENERAL MANAGER JOB SUMMARY Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff. RESPONSIBILITIES PEOPLE Hire, train, and provide mentorship to the staff to further develop their skills Cultivate a team environment that provides exceptional customer service Implement and execute all staff training programs Assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability Lead and influence managerial staff through effective motivation, leveraging individual strengths to ensure maximum productivity Ensure execution of all employee recognition and incentive programs as documented Maintain a strong community presence through partnership with community and business organizations OPERATIONS Maintain a safe, clean, and secure environment for all guests and staff Responsible for all aspects of the operation including entertainment, food, beverage, attractions, and property to facilitate the fulfillment of financial goals and company initiatives Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies Provide direction to the management team and ensure all staff members perform at a consistently high level Promote positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operational standards Assist franchise owner(s) in holding manager(s) accountable for setting and meeting departmental goals Monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience FINANCIALS Capitalize business opportunities in the market area by executing company marketing strategies to drive sales Maintain systems that ensure overall fiscal responsibility for inventory control, including pars and proper ordering Assure staffing levels and management coverage is appropriate to maximize the customer experience while maintaining the labor budget for the business Analyze financial reports and develops action plans to grow revenue and control expenses to meet or exceed annual budgets QUALIFICATIONS Ability to enthusiastically interact with others Strong character and exercises good judgment in decision-making Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants 3+ years of experience in Facility Operations & Management required Demonstrated ability in developing team members in areas of responsibility Demonstrated ability to achieve expected store financial results in areas of responsibility Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint) Professional grooming and conduct must be constantly displayed Adaptability, flexibility, and general enthusiasm for the business Strong communication skills; ability to write and verbally communicate in a clear and concise manner Ability to establish working relationships with all employees, management, and vendors Ability to maintain and project professionalism, internally and externally, at all times Ability to establish and communicate a vision for the park Flexible in approach; can readily adapt to business and team needs and changes Ability to hold oneself accountable for high personal standards of conduct and professionalism Appreciation of diversity (thought, ethnic, gender, etc.) Innovative and strategic thinker WHO WILL SUCCEED IN THIS ROLE Our staff and guests are important to us and should be to you as well. For many of our staff, this is their first job. We are looking for a strong, vibrant leader who can set an example by providing guidance and direction to a majority of younger staff. Encouraging and helping them grow professionally and personally as they enter the workforce. Teaching them positive guest service skills to provide a fun, safe experience for our guests all while ensuring the GM tasks are being completed to control costs and drive revenue. If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Akron is an equal opportunity employer.

Urban Air Adventure Park is gearing up to ACTIVATE AWESOME. We are seeking a highly-motivated candidate to support our vision. In this role, the Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results. RESPONSIBILITIES Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity Select, develop staff and trainers for more responsibility or internal promotability into a leadership program Ensure execution of all employee recognition and incentive programs as directed. Assist with inventory and controlling expenses Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections Maintain a safe, clean and secure environment for all guests and staff Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies Other duties as assigned QUALIFICATIONS Experience in hospitality is preferred (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants) 1+ year supervisory or management experience required Ability to pass a thorough background check CPR/First Aid Certification is preferred Brand Ambassador and Culture Champion! Demonstrated ability in developing team members in areas of responsibility Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude! Computer skills essential - Microsoft Office (Excel, Word, PowerPoint) Professional grooming and conduct must be constantly displayed to set an example for staff Ability to enthusiastically interact with others Adaptability, flexibility, general enthusiasm for the business Strong communication skills; ability to write and verbally communicate in a clear and concise manner Willing to learn and adapt to changes or challenges Ability to establish working relationships with all employees, management, and vendors Exercise good judgment in decision making Appreciation of diversity (thought, ethnic, gender, etc.) We work when others play! Must be able and willing to work weekends, evenings and holidays ADDITIONAL REQUIREMENTS Ability to lead, motivate and empower Team Members Ability to align Team Members with Urban Air culture by balancing seriousness and having fun Ability to take initiative Excellent interpersonal and communication skills Ability to recognize problems and problem-solve Ability to set goals and convert plans into action Ability to see patterns in performance and strategize solutions Exercise good judgment in decision making Open to feedback and self-improvement Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism * Serve as a role model by demonstrating and upholding Urban Air policies and standards PHYSICAL REQUIREMENTS Work days, nights, and/or weekends as required Work in noisy, fast-paced environment with distracting conditions Move about facility and stand for long periods of time Lift and carry up to 30 pounds If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Cincinnati is an equal opportunity employer

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The General Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales, to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. Make no mistake: this is definitely NOT your typical job (spoiler alert: it's way better). ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a General Manager GENERATE & MONITOR CENTER REVENUE * Help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals, including driving food & beverage sales. Review and control labor costs and other expenses. BE AN OPERATIONAL PRO * Floor management is the name of the game; manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team. TRAIN YOUR TEAM * Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports which may include: Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers. REVIEW CENTER PERFORMANCE * Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly. RALLY THE TROOPS * Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise. MAKE GUESTS PRIORITY #1 * Achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied. DRIVE FOOD & BEVERAGE SALES * Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE * An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As a General Manager, you're a customer service pro who knows what it's like to work in a fast-paced environment and who thrives in that energy. You're highly attuned to the guest experience, accountable for your performance (and that of the teams you'll manage), and are a strong team player across the board. You're also an extraordinary problem-solver and trouble-shooter and have at least a few years of full service restaurant management experience under your belt. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team * 5+ Years of Management Experience related to full service kitchen, bar, restaurant, and food service operations * Bachelor's Degree * Basic business math, accounting skills, and strong analytical/decision-making skills * Strong Team Player * Exceptional "People Developer" * Customer Service Pro * Knowledge of POS register systems * Solid Communication Skills WORK ENVIRONMENT/ PHYSICAL DEMANDS: * Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************ #LI-MW1

Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff. RESPONSIBILITIES: PEOPLE Hire, train, and provide mentorship to the staff to further develop their skills Cultivate a team environment that provides exceptional customer service Implements and executes all staff training programs Assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability Leads and influences management staff through effective motivation, leveraging individual strengths to ensure maximum productivity Ensures execution of all employee recognition and incentive programs as documented Maintain a strong community presence through partnership with community and business organizations OPERATIONS Maintain a safe, clean, and secure environment for all guests and staff Responsible for all aspects of the operation including entertainment, food, beverage, attractions, and property to facilitate the fulfillment of financial goals and company initiatives Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies Provide direction to the management team and ensure all staff members perform at a consistently high level Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards Assist owners with setting goals and hold managers accountable for setting and meeting departmental goals Monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience FINANCIALS Capitalize business opportunities in the market area by executing company marketing strategies to drive sales Maintain systems which ensure overall fiscal responsibility for inventory control, including pars and proper ordering Assures staffing levels and management coverage is appropriate to maximize the customer experience while maintaining the labor budget for the business Analyze financial reports and develops action plans to grow revenue and control expenses to meet or exceed annual budgets QUALIFICATIONS: Ability to enthusiastically interact with others Strong character and exercises good judgement in decision making Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants 3+ years experience in Facility Operations & Management Required Demonstrated ability in developing team members in areas of responsibility Demonstrated ability to achieve expected store financial results in areas of responsibility Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint) Professional grooming and conduct must be constantly displayed Adaptability, flexibility, and general enthusiasm for the business Strong communication skills; ability to write and verbally communicate in a clear and concise manner Ability to establish working relationships with all employees, management, and vendors Ability to maintain and project professionalism, internally and externally, at all times Can create and communicate a vision for the park Flexible in approach; can readily adapt to business and team needs and changes Holds self-accountable for high personal standards of conduct and professionalism Appreciation of diversity (thought, ethnic, gender, etc.) Innovative and strategic thinker WHO WILL SUCCEED IN THIS ROLE: Our staff and guests are important to us and should be to you too. For many of our staff, this is their first job. We are looking for a strong, vibrant leader who can set an example by providing guidance and direction to a majority younger staff. Encouraging and helping them grow professionally and personally as they enter the work force. Teaching them positive guest service skills to provide a fun, safe experience for our guests all while ensuring the GM tasks are being completed to control costs and drive revenue. If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Adventure Parks is an equal opportunity employer.

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role The General Manager (GM) of State Net will lead the strategic, financial, and operational performance of LexisNexis's State Net business - the leading online legislative and regulatory tracking and intelligence service. This executive will have full P&L ownership and be accountable for driving growth, profitability, and customer satisfaction across the business. The GM will oversee sales, customer success, and commercial strategy, and will set the product vision and guide the roadmap in partnership with product and technology leaders, ensuring that State Net continues to innovate and deliver superior value to its clients in government affairs, compliance, and policy analysis. Responsibilities Strategic Leadership * Develop and execute the long-term vision and strategy for the State Net business, aligned with LexisNexis's broader corporate goals. * Identify new market opportunities, partnerships, and innovations to expand market share. P&L and Financial Management * Own the State Net P&L, including responsibility to deliver revenue growth and profitability targets and guiding capital investment decisions. * Establish clear performance metrics and manage budgets, forecasts, and resource allocation to ensure financial success. Sales and Go-to-Market Leadership * Oversee the sales organization, defining market segmentation, pricing strategy, and customer acquisition plans. * Partner closely with marketing and customer success teams to align commercial execution with customer needs and market trends. Product and Segment Leadership * Define the overall product vision and strategic direction for State Net in alignment with market needs and business objectives. * Inform and guide the product development roadmap in partnership with product management and technology teams. * Secure internal capital investments to support roadmap execution and innovation priorities. * Ensure product initiatives align with commercial goals, customer outcomes, and LexisNexis's broader portfolio strategy. Team Development and Culture * Build, lead, and inspire a high-performing team across multiple disciplines. Foster a culture of accountability, collaboration, and inclusion that reflects LexisNexis's values. Stakeholder and Customer Engagement * Act as the face of the State Net business with key clients, industry partners, and internal stakeholders. Represent the business at conferences, customer events, and executive briefings. Requirements * 10+ years of progressive leadership experience, with at least 5 years in a general management, or senior strategy or commercial roles. * Proven track record of P&L management, strategic planning, and delivering sustainable revenue and profit growth. * Experience in information services, data analytics, SaaS, or legal/regulatory intelligence preferred. * Strong understanding of legislative and regulatory workflows, government affairs, and compliance markets a plus. * Demonstrated success leading sales and go-to-market functions. * Exceptional leadership, communication, and stakeholder management skills. * Bachelor's degree required; J.D., MBA, or other relevant advanced degree preferred. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role The General Manager (GM) of State Net will lead the strategic, financial, and operational performance of LexisNexis's State Net business - the leading online legislative and regulatory tracking and intelligence service. This executive will have full P&L ownership and be accountable for driving growth, profitability, and customer satisfaction across the business. The GM will oversee sales, customer success, and commercial strategy, and will set the product vision and guide the roadmap in partnership with product and technology leaders, ensuring that State Net continues to innovate and deliver superior value to its clients in government affairs, compliance, and policy analysis. Responsibilities Strategic Leadership + Develop and execute the long-term vision and strategy for the State Net business, aligned with LexisNexis's broader corporate goals. + Identify new market opportunities, partnerships, and innovations to expand market share. P&L and Financial Management + Own the State Net P&L, including responsibility to deliver revenue growth and profitability targets and guiding capital investment decisions. + Establish clear performance metrics and manage budgets, forecasts, and resource allocation to ensure financial success. Sales and Go-to-Market Leadership + Oversee the sales organization, defining market segmentation, pricing strategy, and customer acquisition plans. + Partner closely with marketing and customer success teams to align commercial execution with customer needs and market trends. Product and Segment Leadership + Define the overall product vision and strategic direction for State Net in alignment with market needs and business objectives. + Inform and guide the product development roadmap in partnership with product management and technology teams. + Secure internal capital investments to support roadmap execution and innovation priorities. + Ensure product initiatives align with commercial goals, customer outcomes, and LexisNexis's broader portfolio strategy. Team Development and Culture + Build, lead, and inspire a high-performing team across multiple disciplines. Foster a culture of accountability, collaboration, and inclusion that reflects LexisNexis's values. Stakeholder and Customer Engagement + Act as the face of the State Net business with key clients, industry partners, and internal stakeholders. Represent the business at conferences, customer events, and executive briefings. Requirements + 10+ years of progressive leadership experience, with at least 5 years in a general management, or senior strategy or commercial roles. + Proven track record of P&L management, strategic planning, and delivering sustainable revenue and profit growth. + Experience in information services, data analytics, SaaS, or legal/regulatory intelligence preferred. + Strong understanding of legislative and regulatory workflows, government affairs, and compliance markets a plus. + Demonstrated success leading sales and go-to-market functions. + Exceptional leadership, communication, and stakeholder management skills. + Bachelor's degree required; J.D., MBA, or other relevant advanced degree preferred. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.