Highspot jobs

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe are seeking a strategic and globally minded operations leader to support and connect the work of our Global Diversity, Equity, Inclusion & Belonging (DEI&B) team. This role is ideal for someone who brings structure, clarity, and alignment to a dynamic, fast-moving environment. As our Senior Global Operations Manager, you will guide and coordinate the operational systems that support our global DEI&B strategy. You will lead the planning and management of the global operational calendar, ensure collaboration across regions, and help partners stay aligned with shared goals throughout the fiscal year. You will also represent the DEI&B team in key forums by sharing updates, delivering presentations, and facilitating discussions with executives, people managers, employee resource group leaders, and teams across the organization. You will adapt communication to meet the needs of different audiences and build alignment through clarity and partnership. A core part of this role includes leading the team's data and insights function: identifying meaningful datasets, establishing success metrics, assessing program effectiveness, and summarizing insights that support informed decision-making. You bring the ability to translate data into clear and useful information for leaders and teams. You are experienced in guiding global processes, improving systems, strengthening operational efficiency, and supporting large-scale initiatives from concept through execution. You are comfortable learning and using new technologies, including AI tools such as ChatGPT, to support communication, analysis, and workflow improvements.What You'll Do Global Operations Management Own and manage the annual global operational calendar, planning key workflows each fiscal year and aligning stakeholders to deliver operational excellence. Drive accountability across teams, ensuring clarity of expectations, timelines, and deliverables. Coordinate global DEI&B processes to ensure consistency, alignment, and scalability across regions. Influence without authority to drive partnership, adoption, and shared ownership in matrixed environments. Data Analytics, Measurement & Insights Identify and manage datasets that evaluate the effectiveness of DEI&B programs, communications, and stakeholder experiences. Develop success metrics and evaluation frameworks for global initiatives. Analyze data, identify trends, and summarize insights for executives and cross-functional partners. Build clear, actionable dashboards, summaries, and reports to guide decision-making. Leverage AI tools (e.g., ChatGPT) to enhance analysis, reporting, and operational efficiency. Global Process Optimization Assess and refine global processes to improve efficiency, consistency, and scalability. Implement standardized workflows across regions and establish clear operating practices. Use insights and automation to strengthen global operations. Global IT Systems ManagementPartner with IT and operational teams to maintain and optimize technology systems supporting global DEI&B operations and analytics. Ensure systems meet process, workflow, and reporting needs across regions. Change Management Develop and execute change management plans for new processes, tools, and ways of working. Tailor communication and training to executives, people managers, and individual contributors. Support adoption through clarity, resources, and ongoing engagement. Global Training CoordinationSupport the Global VP of DEI&B in rolling out and evaluating global training programs. Monitor participation, effectiveness, and alignment to DEI&B learning objectives. Global Communication Coordination Develop communication strategies that support alignment, transparency, and global readiness. Tailor communications for different levels of the organization. Act as a spokesperson for the DEI&B team, presenting updates and program information to key stakeholder groups. Ensure intranet, SmartPages, and external channels are accurate and updated. Vendor & Contractor Relationship Management Manage relationships with external DEI&B vendors and contractors. Oversee contracts, deliverables, communication, and performance. Ensure external partners align with DEI&B values, goals, and standards. Rhythms of the Business Lead the planning and execution of QBRs, Quarterly DEI&B Meetings, Board updates, All Hands, and other operational rhythms. Manage scopes, plans, schedules, KPIs, and cross-functional coordination. Track and manage the global DEI&B budget and operational timelines. Your Background 7+ years of experience in operations, program management, HR operations, business management operations, or a related field. Proven ability to take a concept through full execution, including scoping, planning, stakeholder management, delivery, and measurement. Experience leading or supporting global, cross-functional programs. Strong analytical and problem-solving skills, including experience interpreting data and presenting insights tailored to executives. Experience managing operational calendars, timelines, and cross-functional workflows. Proficiency with project management and workflow tools (e.g., Asana, Monday.com, Airtable, Smartsheet, Notion). Project management certification (PMP, CAPM, Agile/Scrum, or equivalent) is required. Ability to partner and communicate effectively across all organizational levels and global regions. Comfort navigating ambiguity and creating structure in fast-paced environments. Experience using or implementing emerging technologies, including AI tools, to improve operational efficiency. Preferred Qualifications Proven ability to translate ideas into structured plans and drive them through end-to-end execution with clarity, accountability, and measurable outcomes. Experience supporting or scaling global operating models across regions and stakeholder groups. Strong program and project management capabilities with the ability to design, maintain, and execute detailed plans. Demonstrated ability to translate complex information into clear, tailored communication for executives, managers, and individual contributors. Experience identifying datasets, establishing success metrics, analyzing trends, and summarizing insights to guide decisions. Proven ability to influence without authority and build strong, trust-based partnerships across a variety of roles and levels. Experience coordinating or supporting global events, trainings, or business rhythms. Comfort learning and using new technologies, including AI tools such as ChatGPT, to support analysis, communication, and workflow improvements. Understanding of DEI&B concepts or a demonstrated commitment to learning in this area. Ability to manage multiple priorities with clarity, structure, and attention to detail. Base salary range: $109,000 - $177,000 USDEmployees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-JL1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

We are hiring multiple Software Developers and QA engineers that will be part of the next wave of Digital Transformation. You will get to work in a fast-paced, collaborative development environment architecting, designing, developing and testing solutions that enable and leverage the Internet of Things. You will be part of a cross-functional team, collaborating closely with member of different functions to deliver high quality features. You will be challenged technically and expected to engage and thrive in an environment full of learning opportunities. As a Software Development Engineer you will be responsible for architecting, designing, & implementing our IoT (Internet of Things) Products. The Engineering team utilizes a highly collaborative development model that requires deep involvement from start to finish of each project. You need to have: Experience developing cutting-edge solutions A genuine passion for engineering high-quality solutions Advanced problem solving skills Ability to work seamlessly across multiple programming languages Excellent verbal and written communication skills Relevant formal education, including BSCS or MSCS Primary Qualifications: Hands-on contribution in Software Engineering or related field AWS, Java and Python required Experience in designing solutions from scratch Ability to convey complex technical information in a clear and concise manner Strong interpersonal communication skills Strong knowledge of Object Oriented development and design principles Tech savvy, detail oriented, and highly driven Manish Shamlani P : ************ 1248, Reamwood Ave, Sunnyvale, CA 94089 ********************** Disclaimer: This is not meant to be an unsolicited email. If you do not want to hear from us again, please reply with REMOVE in the Subject Line and I will promptly remove your email address upon receipt* Additional Information All your information will be kept confidential according to EEO guidelines.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe are looking for an experienced Account Executive (AE) for our Enterprise business who lives on the East Coast. The AE will develop, manage and close sales opportunities. The AE will have the opportunity to overachieve and earn uncapped commissions with accelerators based on performance. The AE must meet or exceed sales targets, manage deals, forecast accurately, and manage evaluation projects with customers and the Highspot team. The AE has experience selling to Sales and Marketing organizations. As a key member of our sales team, the AE must thrive in an environment that is highly collaborative and ever-evolving.What You'll Do Develop and execute against qualified, but often early stage leads to achieve and exceed individual software quota responsibility Consistently build and deliver an accurate pipeline and forecast visibility via Salesforce.com and/or available forecasting tools Lead multiple customer sales cycles and close effectively - candidate is a hunter Quickly learn new software product(s) and clearly communicate the value proposition and differentiation Manage effective internal working relationships with Sales Engineers, Professional Services, and Account Development Teams Develop strong relationships with key decision makers, influencers and partners within assigned opportunities Understand and document corporate budget, decision-making timeframe, customer goals, and key decision makers within the prospect's organization Be a conscientious team member that actively contributes to our positive work environment, which is anchored in our guiding principles and Diversity, Equity & Inclusion Your Background Proven track record of successfully selling complex enterprise platform solutions (preferably sales and marketing solutions) and driving revenue primarily through new customer acquisition Strong understanding of and experience selling to qualified, early-stage leads Demonstrated ability to sell to Sales, Sales Enablement, and Marketing teams at the corporate level, successfully emphasizing business value and product differentiation, and expanding conversations to include multiple stakeholder groups. Has operated in a fast-moving, entrepreneurial environment with limited overhead, but deep support Consistently demonstrated ability to garner commitment at every step of sales process, and a proven closer Success in a highly driven landscape selling premium-priced offerings 5+ years of successful software sales experience with a focus on value-based solution selling of CRM, Sales Enablement, Marketing Automation, or other complex long-cycle business solutions into enterprise accounts Ability to creatively question and actively listen to uncover the customers' high impact, critical business needs Consistent track record of surpassing sales targets Excellent written and verbal communication skills combined with very strong presentation skills Travel within North America required Strong team player with a positive growth mindset Proficient using SFDC, Clari, Gong, Linkedin, Tableau This position is available either in-office or remote, as applicable, at the following locations: Arizona - Remote Arkansas - Remote California - Remote Connecticut - Remote Florida - Remote Georgia - Remote Idaho - Remote Illinois - Remote Maryland - Remote Massachusetts - Remote Michigan - Remote Minnesota - Remote Missouri - Remote Montana - Remote Nevada - Remote New Hampshire - Remote New Jersey - Remote New York - Remote North Carolina - Remote Ohio - Remote Oregon - Remote Pennsylvania - Remote South Carolina- Remote Tennessee - Remote Texas - Remote Utah - Remote Virginia - Remote Washington - Remote Washington - Seattle Washington, D.C. Wisconsin - Remote #BI-Remote Base salary range: $122,500 - $167,500. On Target Earnings (OTE) range: $245,000 - $335,000, 50.00% base/50.00% variable target OTE split. Employees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits LI-JB1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleOur Machine Learning Team is developing next-generation AI capabilities for Highspot's leading sales enablement platform. We stay at the forefront of machine learning research, continuously improving our models and algorithms through collaboration with product and data science teams. Our mission is to help our customers unlock the power of machine learning to improve productivities, sales performance, and achieve their business goals. We are looking for a Senior Machine Learning Engineer to join us in this effort.What You'll Do Collaborate with product and data science teams to identify opportunities that drive customer values, and define machine learning requirements, lead the development and deployment of machine learning solutions and applications, while ensuring scalability, reliability, and maintainability. Develop and maintain a robust machine learning platform that enables the efficient deployment and management of machine learning models across our product offerings. Stay up-to-date with the latest machine learning research and trends, and apply them to our product offerings, while mentoring and collaborating with junior team members to improve their technical skills Partner cross-functionally across all of Highspot's feature engineering crews, as well as with QA/DevOps/Site-Reliability. Your Background Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field 5+ years of experience in developing and deploying machine learning models and systems Strong proficiency in at least one programming language (Python, Java, C++, etc.) and experience with machine learning libraries (TensorFlow, Keras, PyTorch, etc.) In-depth understanding of machine learning concepts, such as supervised and unsupervised learning, deep learning, and natural language processing Experience with data processing tools and technologies, such as Spark, Flink, Hadoop, and SQL databases Strong problem-solving skills and ability to analyze complex data sets. Excellent communication skills and ability to articulate complex technical concepts to non-technical stakeholders An entrepreneurial spirit: you're agile, creative, resourceful, and tenacious as you solve problems and achieve team and company goals. Comfortable with modern open source technologies and tools. Passion to learn new technologies and infrastructure. Base salary range: $171,000 - $254,100 USDEmployees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-NT1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleThe Senior Director of Professional Services is responsible for leading Highspot's global post-sales delivery organization across Engagement Management (EM), Implementation (IM), Advisory Services, and Technical Account Management (TAM). This leader will own the strategy, execution, and evolution of Professional Services as a scalable, profitable, and customer-impacting business function. The role requires a seasoned, hands-on executive who can operate at both strategic and executional levels - driving delivery excellence, financial performance, and cross-functional alignment with Sales, Customer Success, Product, and GTM Operations.What You'll Do Strategic Leadership & Vision Define and execute the global Professional Services strategy aligned to Highspot's imperatives Build a unified, scalable services operating model across EM, IM, Advisory, and TAM - balancing delivery quality, efficiency, and profitability. Partner with Sales and CSS leadership to evolve service offerings that accelerate time-to-value, adoption, and expansion within the customer base. Champion a culture of operational simplicity, accountability, and readiness - ensuring the organization delivers at the “last mile” with precision and speed. Delivery & Customer Impact Lead all service delivery motions, from initial implementation to ongoing advisory and technical enablement. Establish clear success metrics for project quality, time-to-value, and customer satisfaction. Standardize implementation methodologies and governance frameworks to ensure consistent, high-quality outcomes globally. Scale the TAM function to deliver proactive technical guidance, integration success, and early risk detection across the customer lifecycle. Drive continuous improvement in delivery tools, playbooks, and knowledge management. Financial Management & Scale Forecast and manage capacity planning, balancing global demand and delivery efficiency. Partner with Finance and Sales to improve services forecasting, attach rates, and backlog management. Cross-Functional Partnership Collaborate closely with CSS, Product, and GTM teams to ensure product readiness, seamless customer handoffs, and feedback loops for continuous improvement. Act as a strategic advisor to Product and Engineering on customer implementation and adoption patterns. Partner with Enablement and Operations to uplevel technical and consulting skills across the organization. Serve as executive sponsor for strategic implementations and escalations. People Leadership & Development Lead, mentor, and grow a diverse, high-performing global team of Engagement Managers, Implementation Consultants, Advisory Leads, and TAMs. Build leadership bench strength, ensuring clear career paths and succession planning across functions. Instill a culture of excellence, inclusion, and accountability focused on customer value and team performance. Base salary range: $240,800-315,200 USDOn Target Earnings (OTE) range: $301,000-394,000 USD, 80.00% base/20.00% variable target OTE split. Employees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-JL1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals. Our customers are our greatest asset. Syndio partners with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes. Join us in our mission to help companies make smarter pay decisions they can trust! About the role Syndio is redefining how compensation decisions are made - embedding intelligence, equity, and speed into every step. We are seeking a hands-on Technology & Product Architect to partner with our engineering teams on converging multiple product swimlanes into a cohesive, scalable, and AI-native platform that accelerates delivery of customer value. This is a rare opportunity to shape the architecture of a product at the intersection of AI, compensation intelligence, and compliance, helping us transition from compliance-led to AI-native decision platforms. You will guide the journey from “here and now” pragmatic execution to a resilient and extensible long-term architecture. Why this job is exciting Architect the convergence of disparate systems and swimlanes into a unified, composable powering AI-native platform. Guide technical integration of modern agentic patterns with existing systems, including monolithic legacy services and micro frontends. Lead design and application of graph-based data models and graph databases to power contextual, explainable, and interconnected compensation intelligence workflows. Serve as a bridge between present-day constraints and future-state goals, helping teams move fast today without sacrificing tomorrow. Work with Product leadership to anticipate roadmap needs and ensure platform capabilities scale with Syndio's product evolution. Lead cross-functional technical design reviews, aligning engineers, product, and design on implementation strategies that balance speed, scalability, and customer value. Help shape a headless architecture that powers flexible user experiences, including embeddable workflows across platforms like Slack, Teams, and HRIS tools. Provide hands-on technical leadership - pairing with teams, writing proofs of concept, and refactoring key components when needed. Model and promote a crawl-walk-run approach, enabling fast iteration and progressive investment in architecture and testing. Act as a technical steward and mentor, helping to raise the bar on architectural thinking, system design, and engineering maturity across the org. Translate complex technical concepts into clear narratives for product, customer success, sales, and leadership. Partner with security, data, and AI teams to ensure the platform is scalable, secure, and explainable. Define logging, observability, and auditability frameworks across agent workflows to meet EU AI Act and pay transparency compliance requirements. About You Proven track record building and scaling multi-tenant SaaS applications on major cloud platforms (AWS, GCP, or Azure), including designing for elasticity, high availability, and global performance. Deep understanding of agentic systems, LLM integration patterns, and AI-native design principles. Practical experience designing and using graph databases (e.g., Neo4j, Amazon Neptune, ArangoDB) in production environments - especially to model relationships between data entities for context-aware reasoning or recommendation systems. Hands-on experience with headless frontend architectures, including GraphQL, BFF patterns, and composable UI. Familiarity with legacy system integration, monolith decomposition, and pragmatic trade-offs. Experience building with AI development tools (e.g., Github Copilot, Cursor, etc.). Pragmatic problem solver who knows when to take risks and when to invest deeply - especially when navigating from MVP to scale. Background in API lifecycle management (design, governance, versioning, deprecation strategies). Familiarity with compensation, HR tech, or other highly regulated domains where explainability and compliance are critical. Track record of designing secure, privacy-preserving architectures that handle sensitive/PII data. Comfort building cross-functional alignment between product, data science, Engineering and platform teams in ambiguous environments. How We Work We believe in start simple, soon - progress over perfection. We value architectural clarity and execution speed. You'll be joining a team that's small, ambitious, and committed to high trust and low ego collaboration. We empower engineers to make bold moves and back it up with a culture that supports learning through iteration. Applicants must currently reside within commuting distance of Seattle, WA or San Francisco, CA. Relocation is not currently offered. Kindly note, employees must be eligible to work in the US indefinitely for any employer, as Syndio is NOT able to provide visa support or assistance. Why you'll love it here 💰 Competitive Compensation. For this role our base salary is targeted at $200-240k USD. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. 🏆 Syndio Equity. So you can share in Syndio's success. 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave. Paid parental leave 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents. 🏥 Life Insurance & Disability. Syndio covers the full premium. 🏦 401(k). To help you save for your future 📍Remote-first work model - #LI-Remote Role progression: In the First Month: You will focus on understanding Syndio's existing architecture, key product swimlanes, and immediate technical challenges, while beginning to build relationships with engineering and product leadership. In the Second Month: You will actively contribute to technical design reviews, propose initial architectural convergence strategies, and start providing hands-on technical mentorship by pairing with teams on critical path items. By the Third Month: You will lead the design and application of specific architectural initiatives, such as graph-based data models or headless frontend architectures, and begin mentoring engineers to raise the bar on architectural thinking across the organization. The Interview Overview: Below you'll find an outline of the interview plan for our Principal Software Architect position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. 30 min phone call with a member of our Talent Team 45 min Zoom interview with the Hiring Manager 4 video interviews with several key members - 45 min each At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us. Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe're looking for a Principal Engineer to lead Highspot's Analytics Platform capability within our Data & Analytics Pillar. This role is responsible for our in-app analytics experience, empowering customers with real-time insights into their go-to-market performance. As a key technical leader, you will shape the architecture, scalability, and long-term vision of our custom-built data visualization & reporting framework. You will drive frontend and backend innovations, evolving our Typescript/React-based framework to provide robust, composable analytics components, while also ensuring query performance in our In-Memory OLAP database and scalability of our backend API and transpiler. Partnering across teams, you will enhance system reliability, drive best practices, and mentor engineers in building high-performance, interactive analytics experiences that enable our customers to make data-driven decisions with confidence.What You'll Do Architect and Scale the Analytics Platform - Design and evolve the key parts of our system including database/query optimizations, backend scalability, and frontend framework improvements to support self-serve analytics and real-time insights. Lead Frontend and Backend Analytics Excellence - Ensure the Analytics Platform provides a scalable, efficient, and well-governed foundation for serving analytical queries and reports while advancing the frontend component architecture to support interactive analytics experiences. Own End-to-End Analytics Flow - Guide the transformation, querying, and visualization of analytics data, optimizing for performance, usability, and seamless integration across backend and frontend systems. Evolve Role-Based Access Control (RBAC) for Data Governance - Enhance our RBAC framework to ensure the right people have access to the data they need while maintaining security, compliance, and performance across the Analytics Platform. Enable Advanced Visualization & Reporting - Partner with Product and Engineering teams to evolve and optimize our ad-hoc data visualization and reporting framework, ensuring robust composable components with efficient state management and interaction logic. Drive Best Practices and Technical Standards - Establish and evangelize patterns for query optimization, schema evolution, frontend component reusability, and analytics-driven UI design. Lead and Mentor - Act as a technical leader and mentor for engineers across the team, providing deep technical guidance on analytics, query performance, frontend development, and reporting challenges. Cross-Team Collaboration - Partner with engineering teams across product, backend, frontend, Data-Platform and AI/ML to ensure a seamless, high-performing analytics experience. Operational Excellence - Define and drive SLA, availability, and performance objectives, ensuring the Analytics Platform meets the needs of our Analytics and Insights vision. Your Background Proven Experience - 10+ years in software engineering with deep experience in analytics platforms, query engines, OLAP databases, and frontend analytics frameworks. Expertise in Analytics & Query Processing - Strong hands-on knowledge of OLAP databases, query transpilation, analytics frameworks, and frontend-driven analytics experiences. Expertise in Frontend Analytics & Component Architecture - Experience designing and developing reusable, performant, and scalable frontend components for interactive analytics experiences. Deep understanding of modern frontend frameworks, component-based architecture, and state management patterns to enable dynamic, data-rich visualizations. Architectural Leadership - Experience designing and implementing scalable analytics-serving platforms and interactive query experiences with frontend and backend considerations. Strong Programming and Data Skills - Proficiency in SQL, TypeScript, React, and modern transpilation techniques, with a solid understanding of query optimization, frontend component reusability, and performance tuning. Cloud-Native & Infrastructure Knowledge - Familiarity with AWS, Kubernetes, and Terraform/Pulumi, with a focus on analytics services and frontend scalability. Technical Leadership - Proven ability to drive cross-functional technical initiatives and influence platform decisions across both backend and frontend architectures. Analytical Mindset - Passion for solving complex problems in interactive analytics, frontend visualization, query processing, and composable reporting frameworks. High Standards for Reliability and Performance - Commitment to ensuring high query performance, frontend responsiveness, availability, and data accuracy. Why You'll Love Highspot Make an Impact - Own and drive the Analytics Platform powering insights for thousands of customers. Innovate at Scale - Work on cutting-edge analytics-serving technologies, frontend frameworks, and interactive query experiences. Collaborate with the Best - Be part of a world-class engineering culture that values craftsmanship, ownership, and innovation. Grow with Us - Access strong mentorship, leadership opportunities, and career growth in an environment that invests in your development. Base salary range: $277,391 - $342,391 USD. Employees may also be eligible for bonuses, stock options, and other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-NT1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleAs Highspot continues to scale rapidly, building a robust and efficient platform is critical to our success. We're looking for an experienced engineer to lead the design, development, and evolution of our cloud-based infrastructure and developer platform. This role focuses on enabling product teams through well-designed, scalable, and secure platform capabilities. You'll be responsible for abstracting away cloud complexity, improving developer workflows, and driving the adoption of modern infrastructure practices. You have deep experience with public clouds (AWS and/or Azure), are an expert in Kubernetes, and have a strong understanding of how to build self-service infrastructure that balances speed with safety.What You'll Do Design and build scalable platform capabilities that empower engineering teams to ship features reliably, securely, and quickly. Create and maintain developer-facing tools and paved paths (e.g., CI/CD pipelines, Kubernetes platforms, observability stacks, secrets management). Implement Infrastructure-as-Code and GitOps patterns to promote consistency, automation, and compliance across environments. Collaborate with product, security, and compliance stakeholders to build platform services that meet SLAs and governance standards. Drive efforts to standardize and simplify infrastructure across cloud environments (AWS, Azure), enabling secure multi-cloud operation. Lead incident response, reliability engineering, and observability improvements that ensure platform uptime and performance. Act as a technical mentor and thought leader, guiding teams on infrastructure architecture, platform adoption, and best practices. Define and execute on a strategic roadmap to evolve the internal platform in line with company growth and technology direction. Your Background 15+ years of experience in software or infrastructure engineering, with at least 5 years focused on platform engineering or cloud infrastructure at scale. Proven success designing and operating internal developer platforms in AWS environments. Expert-level experience with Kubernetes, including provisioning, cluster lifecycle management, workload orchestration, and multi-tenant design. Strong expertise in Terraform, GitOps tools (e.g., ArgoCD), and CI/CD systems (e.g., GitHub Actions, Spinnaker). Deep understanding of cloud networking, IAM, service meshes, and container orchestration at scale. Familiar with the CNCF landscape and how to leverage open-source tools to solve platform problems. Passion for developer experience. You think about tooling, abstraction, reliability, and feedback loops as core parts of platform success. Track record of technical leadership, mentoring, and influencing engineering culture at a large scale. Bachelor's or Master's in Computer Science or related discipline, or equivalent practical experience. Nice to Have Experience designing and operating Developer Platforms or building platform-as-a-service abstractions. Exposure to multi-cloud or hybrid-cloud environments and associated design trade-offs. Strong cost optimization and cloud governance expertise. Base salary range: $188,696 - $258,391 USD. Employees may also be eligible for bonuses, stock options, and other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #L1-DL1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe are looking for an experienced Account Executive (AE) for our mid market business. The AE will develop, manage and close sales opportunities. The AE will have the opportunity to overachieve and earn uncapped commissions with accelerators based on performance. The AE must meet or exceed sales targets, manage deals, forecast accurately, and project manage evaluations with customers and the Highspot team. The AE has experience with Sales and Marketing professionals. As a key member of our sales team, the AE must thrive in an environment that is highly collaborative and ever-evolving. What You'll Do Develop, manage, and close a pipeline of qualified, often early-stage leads to achieve and exceed individual software quota targets. Own the full sales cycle-from initial outreach, qualification, discovery, demo, proposal, to negotiation and close-while consistently driving new ARR. Build deep account insights to identify pain points, goals, and expansion opportunities within existing customer organizations. Partner closely with Customer Success, Services, Sales Engineers, and Account Development teams to ensure value realization and to uncover additional revenue pathways. Meet regularly with customers and prospects, providing value at every interaction while managing both net-new and expansion motions. Drive and execute expansion discussions and agreements while maintaining high customer satisfaction. Maintain accurate account, opportunity, and forecast data within Salesforce and other internal forecasting tools. Quickly learn new products and clearly communicate differentiated value propositions to executives and key stakeholders. Develop strong, multi-threaded relationships with decision makers, influencers, and partners across assigned accounts. Understand and document customer goals, decision-making processes, budgets, and timelines to support both new business and expansion opportunities. Contribute positively to a collaborative team environment grounded in guiding principles and Diversity, Equity & Inclusion. Your Background 4+ years of successful software sales experience with a focus on value-based solution selling of CRM, Sales Enablement, Marketing Automation, or similarly complex, long-cycle business solutions. Proven ability to generate pipeline through an omni-channel, multi-threaded approach and consistently exceed sales targets. Experience driving expansion conversations and demonstrated ability to grow underutilized customers. Strong customer-facing presence with the ability to negotiate effectively across Mid Market and Enterprise accounts. Skilled at mapping complex business requirements to product use cases and articulating clear value to prospects and customers Strong understanding and experience leveraging MEDDPICC framework as a sales qualification tool to assess opportunities Able to work independently and as part of a team in a fast-paced, rapidly changing environment with a strong sense of urgency. Excellent verbal, written, and presentation skills with the ability to lead compelling product and value discussions. Proficient with Salesforce and experienced using modern sales tools such as Clari, Gong, LinkedIn, Salesloft, or ZoomInfo. A positive growth mindset and desire to improve both organizational outcomes and those around you. This position is available either in-office or remote, as applicable, at the following locations: Arizona - Remote Arkansas - Remote California - Remote Connecticut - Remote Florida - Remote Georgia - Remote Idaho - Remote Illinois - Remote Maryland - Remote Massachusetts - Remote Michigan - Remote Minnesota - Remote Missouri - Remote Montana - Remote Nevada - Remote New Hampshire - Remote New Jersey - Remote New York - Remote North Carolina - Remote Ohio - Remote Oregon - Remote Pennsylvania - Remote South Carolina - Remote Tennessee - Remote Texas - Remote Utah - Remote Virginia - Remote Washington - Remote Washington - Seattle Washington, D.C. - Remote Wisconsin - Remote #BI-Remote Base salary range: $95,000 - $130,000. On Target Earnings (OTE) range: $190,000 - $260,000, 50.00% base/50.00% variable target OTE split. Employees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-KT1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are seeking a Senior Director to lead the strategy, innovation, and development for our Training and Coaching pillar. In this role, you will own the product vision for a complete, AI-driven learning ecosystem that transforms how revenue teams develop and master critical skills. You will guide your teams in building a continuous feedback loop-one that starts with personalized training paths and AI-graded practice, extends to analyzing real-world performance with conversational intelligence, and culminates in data-driven coaching that demonstrably improves outcomes. Your leadership will be instrumental in empowering sales managers to become world-class coaches and enabling every seller to bridge the gap between learning and execution. As a key member of the Product leadership team, you will bring your technical expertise and people management skills to foster a culture of innovation and deliver a unified solution that directly connects enablement efforts to quota attainment, win rates, and predictable revenue growth.What You'll Do Lead, mentor, and inspire a high-performing organization of engineers and managers, setting the technical vision and execution strategy for our AI-driven Training and Coaching products. Effectively collaborate with key partners in your product area, including Designers, Product Managers, and TPMs Uphold and build upon Highspot's culture, ensuring that Engineering is a welcoming, inclusive place, and that we not only meet our DE&I goals but lead Seattle's tech industry with our commitment to diversity Bring your technical expertise to bear as you work to manage the evolution of Highspot's software; ensure that our architecture and stack are optimized to keep pace with the demands of hyper-growth; position your product area (and support adjacent product areas) for continued high-availability, security and reliability across multiple worldwide data centers Deeply understand the strategic value and the market opportunity of your product area; leverage your expertise to define KPIs and growth plans for your organization Create a collaborative environment where all levels of engineers can contribute in meaningful ways Partner with the Services team to understand what drives customer joy in your product area and ensure your team works to address customer concerns in a timely manner Advocate for the tools, process, and resources the core dev team needs to enable their ongoing success and unlock their ability to innovate Mentor and guide the professional and technical development of the managers and engineers on your team Define clear roles and responsibilities that ensure efficient decision-making, careful analysis of trade-offs, and a responsible balance of strategic business objectives, unique customer needs, operational necessities, and product quality Ensure architects, stakeholders, and SMEs are appropriately involved in decisions Ensure decisions are communicated within and outside team Enforce accountability through empathetic, relevant, and objective performance targets and timely feedback and coaching Advise the broader Product leadership team on the relative costs and benefits of various projects competing for Engineering resources Your Background Minimum of 10 years in senior engineering leadership roles, including managing engineering managers, and recent experience in the B2B SaaS industry An academic background in Computer Science or related discipline, or equivalent experience Extensive experience developing and scaling cloud-native applications and infrastructure Experience in product domains related to AI/ML, learning management systems, data analytics platforms, or conversational intelligence is a significant plus. Proven success in attracting and retaining top engineering talent from diverse backgrounds Proven success as a partner and collaborator who prioritizes the success of the team over individual aspirations Entrepreneurial spirit, priding yourself on getting things done with a high level of quality Previous experience designing and building software products at scale Deep understanding of the SDLC for SaaS applications Working knowledge of modern object-oriented and functional programming languages Experience building software in languages such as TypeScript, Python, Ruby, Java and Clojure Base salary range: $216,522 - $297,652. Employees may also be eligible for bonuses, stock options, and other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-DL1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

We are seeking an experienced Technical Project Manager with 5+ years of IT project management experience to lead the delivery of complex, high-impact initiatives including AI implementations. This role requires a strong foundation in Agile project management, technical acumen, and the ability to adapt across diverse project types. You will partner closely with cross-functional teams, technical leads, and business stakeholders to ensure projects are delivered on time, within scope, and aligned with organizational goals. An engineering or technical background is highly desirable, and familiarity with Generative AI, LLMs, or Agentic AI will be a strong advantage. Over time, this role will expand to manage a variety of technical and business-driven projects across the organization. Key Responsibilities Project Delivery & Planning Define and maintain project plans including timelines, resource allocations, milestones, forecasts, and status reports. Drive end-to-end project execution, from initiation through delivery, ensuring scope, quality, and deadlines are met. Oversee project risks, dependencies, and change management to ensure successful outcomes. Agile & Team Facilitation Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives). Support backlog grooming, sprint goal clarity, and velocity tracking in collaboration with Product Managers and Delivery Leads. Identify and remove blockers to maintain team momentum. Foster a high-performing, self-organizing team culture. Cross-Functional Collaboration Coordinate technical discussions and decisions with engineering leads and architects. Align delivery with both technical and business objectives. Facilitate effective communication between cross-functional stakeholders. Support dependencies across teams and, where needed, contribute to Scrum of Scrums activities. Monitoring & Reporting Track progress using tools like Azure DevOps and Jira; ensure accurate documentation of sprint artifacts, burndown charts, and dashboards. Provide clear and consistent updates to leadership, stakeholders, and clients. Leverage automation to streamline reporting and workflows where possible. Continuous Improvement Lead retrospectives to generate actionable improvements. Promote Agile maturity through coaching and tailored growth plans for teams. Continuously assess and refine processes for efficiency and effectiveness. Qualifications 4+ years of project management experience in IT, with a track record of delivering technical solutions. Strong understanding of Agile methodologies (Scrum, Kanban, or hybrid approaches); Scrum Master certification is a plus. Experience managing projects in cloud-native or engineering environments; exposure to Generative AI, LLMs, or Agentic AI is highly desirable. Proficiency with project management tools (Azure DevOps, Jira, Microsoft Office Suite). Excellent problem-solving, organizational, and communication skills with the ability to convey complex technical concepts clearly. Strong stakeholder management, risk management, and change management skills. Ability to work independently and adapt quickly to evolving requirements. Excellent written and verbal English communication skills. Complete alignment with Dura Digital's values. Why join our team We provide a competitive salary and group benefits for employees working in Canada, US, or Uruguay. We ensure extensive training is provided to help you continuously level-up. We'll provide the tools and equipment to enable you to do your best work. We constantly pursue and deliver on challenging and engaging projects. We are building an incredibly diverse and international team that you will be proud of. We continue to build on our amazing culture and would love for you to be part of it. Dura Digital is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, color, religion, citizenship, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, veteran status, family care status, sex, or any other basis protected by federal, state, or local law. The estimated salary range for this position is $120,000 - $140,000 annually. Actual compensation may vary based on factors such as location, experience, and qualifications. Employees are also eligible for health, dental, and vision insurance, and paid time off.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe are seeking a dynamic and strategic leader to join our team as the Senior Director, Strategic Alliances. This player-coach role entails hands-on management of our Salesforce partnership while leading a small team focused on expanding and nurturing strategic alliances with key technology partners such as ServiceNow, Adobe, Workday, and SAP.What You'll Do Strategic Alliance Management: Own and manage the Salesforce partnership, including overseeing the customer relationship and global go-to-market (GTM) alliance strategies. Team Leadership: Lead and mentor a small team responsible for field operations related to Salesforce and other strategic alliances. Partnership Development: Identify, recruit, and build out 1-2 additional strategic alliances with companies like ServiceNow, Adobe, Workday, and SAP, transforming them into global partnerships. Program Execution: Develop and execute comprehensive strategic plans with select partners to drive business objectives, including co-selling, co-marketing, and product integration initiatives. Collaboration and Enablement: Work closely with marketing and enablement teams to educate and equip the Highspot field team on joint GTM strategies. Your Background Experience: At least 10 years in business development and/or strategic alliances, with a proven track record in similar roles. Leadership: Demonstrated ability to lead and develop high-performing teams in a dynamic environment. Strategic Acumen: Strong analytical and strategic thinking skills, with the ability to develop and execute complex partnership strategies. Communication: Exceptional interpersonal and communication skills, capable of influencing stakeholders at all organizational levels. Industry Knowledge: In-depth understanding of the Salesforce ecosystem and familiarity with other enterprise platforms such as ServiceNow, Adobe, Workday, and SAP. Base salary range: $206,500 - $297,500 On Target Earnings (OTE) range: $295,000 - $425,000, 70.00% base/30.00% variable target OTE split. Employees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-JL1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe are looking for a Principal Software Engineer to join our growing Applied AI team. In this Age of AI, this is a rare opportunity to work at the cutting edge of Generative AI, Context Engineering and Agentic business capabilities. As the Principal Software Engineer on the Applied AI team, you will be responsible for applying Generative AI to deliver Agentic capabilities in Highspot, growing and scaling the AI expertise on the team, setting the direction for Generative AI work, coordinating across multiple engineering teams, and coaching team members. You will work with machine learning experts, data scientists, the leadership team, and product managers to drive the team's technical direction with planned AI engineering investments, to prioritize high-impact business outcomes and to deliver on new opportunities. You will be the leader for Generative AI and Agentic solutions on the team, solving hard technical problems to achieve business outcomes.What You'll Do Apply Generative AI to solve hard unsolved challenges in the application of Agentic AI to real-world business challenges Work with a team of Applied AI engineers that works at the bleeding edge of Generative AI to solve high-impact business challenges. Grow, coach, build and scale talent on the Applied AI team Drive operational excellence to achieve enterprise-grade scale, reliability, security, cost-efficiency and performance. Drive technical direction for building a safe, scalable and reliable Agentic AI platform for all of Highspot Communicate complex concepts and the results of analyses in a clear and effective manner to technical and non-technical audiences. Collaborate with other team members and cross-functionally to share knowledge and discuss initiatives. Your Background 2+ years of experience in Generative AI and Agentic AI systems, including LLMs, context engineering, and modern vector-based retrieval systems. 8+ years working as a professional software developer A great understanding of Generative AI systems, best practices and experience in shipping Agentic AI into distributed, data-intensive production systems Experience developing and operating Cloud services at enterprise scale Strong programming skills in Java, Python, C#, Typescript or equivalent programming languages Great collaboration with teams with different backgrounds/expertise/functions. Expertise in full product lifecycle; technical designs, fast shipping, iterative implementation, and successful product launches. Experience and passion for mentoring and encouraging collaborative teams. Experience in cultivating a strong engineering culture in an agile environment. Base salary range: $277,391- $342,391 USDEmployees may also be eligible for bonuses, stock options, and other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. “Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-NT1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About The RoleIn this role, you will be joining the Product Management team reporting to the Director of Product Management in our AI Platform Pillar. The Product Management function at Highspot is an integral part of the company. You will be jumping into many different projects and features, and will be very hands-on. You will be working very closely with a senior engineering team and experienced design partners. Over time, you will have the opportunity to help shape and grow not just the product, but also the team. We're hiring a Principal Product Manager to lead the strategy, execution, and evangelism of AI-first product initiatives that deliver clear customer value at scale. You'll define the vision and roadmap for a major AI capability - from model selection and data strategy to product UX, and additional platform capabilities- and partner closely with engineering, research, design, GTM and legal to ship safe, reliable, and differentiated AI experiences. This role carries the Principal PM level of ownership: you'll set strategy across an area of the product portfolio, lead cross-functional feature crews, and raise the bar for product craft and technical rigor. Our ideal candidate is someone who enjoys understanding a broad set of customer requirements, digging into technical constraints, and using their expertise to deliver an elegantly simple customer experience. This person will benefit from being a skilled communicator, who can drive enterprise-level customer conversations, collaborate effectively with other disciplines, and land proposals with stakeholders.What You'll Do Define vision & strategy. Set the long-term product vision and multi-quarter roadmap for Highspot AI capabilities (e.g., model evaluation/monitoring, orchestration, entity detection, recommendation systems, observability, etc.). Translate company goals and customer needs into prioritized opportunities and measurable outcomes. Lead execution end-to-end. Drive discovery, product design, technical scoping, and delivery with a feature crew of engineers and designers. Make trade-offs to ensure speed and quality while keeping long-term platform health in mind. Own model + product success. Define model and product metrics, experimentation strategy, and SLA/quality targets. Partner with engineers and research to evaluate architectures (LLMs, RAG, retrieval, embeddings), set up model evaluation pipelines, and operationalize model monitoring and feedback loops. Drive platform & scale thinking. Design solutions that are performant, cost-aware, secure, and easy for other product teams to adopt. Where relevant, define APIs and tools, data contracts, and telemetry to support product and model lifecycle management. Champion safety, fairness & compliance. Establish guardrails, prompt / output validation, content filters, and incident playbooks. Work with Legal and Security to ensure data privacy and regulatory compliance. Be the cross-functional glue. Work closely with design, research, engineering, SRE, data science, analytics, sales engineering, and GTM to launch and scale features. Translate technical tradeoffs into business tradeoffs for executives and stakeholders. Mentor & raise the bar. Coach other PMs, participate in hiring, and help define best practices for ML product management and technical specwriting. Your Background This is a principal-level position. You have been building software products for some time and have 8+ years of experience shipping products as a PM. You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there. You are able to consider and balance the many different data points and opinions about your area of ownership. You can communicate and articulate the strategy and roadmap to execs, team members and customers. This is a technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs. You are able to comfortably handle many concurrent projects and todo's, and instinctively re-prioritize often without needing guidance. Highspot is in a high growth stage and you will be comfortable with the level of ambiguity and workload that entails. You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products. You have the ability to roll up your sleeves and pick up work outside of your role definition when you need to. You are a strong communicator and can lead teams through difficult decisions. You have strong data skills in quantitative analytics and qualitative user research. Minimum Qualifications 8+ years product management experience building B2B SaaS products; 4+ years working directly with ML/AI products or platforms. Demonstrated technical fluency with modern generative AI / ML concepts (LLMs, RAG, embeddings, vector DBs, fine-tuning, prompt engineering, evaluation metrics, model ops). You don't have to be an ML engineer, but you must confidently discuss architectures, tradeoffs, and productionization. Proven record of shipping complex, cross-functional AI products or platforms to production and driving measurable business impact. Strong quantitative and analytical skills - comfortable defining metrics, designing experiments, and using data to validate hypotheses. Exceptional communication skills: you can write crisp specs, present tradeoffs to executives, and explain technical topics to non-technical audiences. Experience mentoring PMs and participating in hiring; a track record of raising the bar for product craft. Preferred Qualifications Background building platform or infrastructure used by other product teams (e.g., model-serving, feature stores, observability, inference cost management). Experience with search & recommendation systems or agents/assistants at scale. (Experience here is especially valuable if the role sits on Agents or Search teams.) Experience with enterprise customers, sales enablement workflows, and integrating AI into product flows that serve customer-facing teams. Familiarity with safety, policy, and compliance workstreams (content policies, PII handling, incident response). Base salary range: $167,000 - $258,391 USD. Employees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-DL1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe are looking for a Principal Engineering Manager to join our growing Applied AI team. In this Age of AI, this is a rare opportunity to work at the cutting edge of Generative AI, Context Engineering and Agentic business capabilities. As the Principal Engineering Manager of the Applied AI team, you will be responsible for applying Generative AI to deliver Agentic capabilities in Highspot, growing and scaling the AI team, managing the planning and prioritization of upcoming Generative AI work, coordinating across multiple engineering teams, and coaching team members. You will work with machine learning experts, data scientists, the leadership team, and product managers to drive the team's technical direction with planned AI engineering investments, to prioritize high-impact business outcomes and to deliver on new opportunities. You will know when to lean in and work hands-on with your team and when to step out and direct the team to solve hard technical problems and to achieve business outcomes.What You'll Do Lead a team of Applied AI engineers that works at the bleeding edge of Generative AI to solve high-impact business challenges. Apply Generative AI to solve hard unsolved challenges in the application of Agentic AI to real-world business challenges Grow, coach, build and scale the Applied AI team Drive operational excellence to achieve enterprise-grade scale, reliability, security, cost-efficiency and performance. Drive technical direction for building a safe, scalable and reliable Agentic AI platform for all of Highspot Communicate complex concepts and the results of analyses in a clear and effective manner to technical and non-technical audiences. Collaborate with other team members and cross-functionally to share knowledge and discuss initiatives. Your Background 2+ years of experience in Generative AI and Agentic AI systems, including LLMs, context engineering, and modern vector-based retrieval systems. 4+ years working as an engineering manager 8+ years working as a professional software developer A great understanding of Generative AI systems, best practices and experience in shipping Agentic AI into distributed, data-intensive production systems Experience developing and operating Cloud services at enterprise scale Strong programming skills in Java, Python, C#, Typescript or equivalent programming language Substantial depth and breadth of management experience to lead and grow an Applied AI team Great collaboration with teams with different backgrounds/expertise/functions. Expertise in full product lifecycle; technical designs, project planning, iterative implementation, and successful product launches. Experience and passion for mentoring and encouraging collaborative teams. Experience in cultivating a strong engineering culture in an agile environment. Base salary range: $240,870 -$297,652Employees may also be eligible for bonuses, stock options, and other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-NT1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe are looking for a Senior Engineering Manager, App Platform to lead a critical engineering function at Highspot. This team is responsible for delivering high-impact investments across the application stack designed to mitigate critical business risks, enhance engineering productivity, and ensure the long-term scalability, security, and maintainability of the Highspot platform. As a Senior Engineering Manager, you will play a key role in driving Highspot's long-term technology vision and platform strategy, while also ensuring day-to-day operational excellence. You will lead a team of highly-skilled engineers, provide technical direction, collaborate across Engineering and Product, and ensure our core platform enables our team to deliver quickly and at high quality.What You'll Do Lead and grow the App Platform team Drive the technical roadmap and vision for the platform, providing a robust front-end and back-end foundation and tools to accelerate delivery and improve developer experience. Lead initiatives to evolve our architecture towards a highly distributed, service-oriented model, including strategic refactoring of existing monolithic components. Partner closely with Infrastructure teams to drive end-to-end developer experience improvements from local development through production deployment Define standards, patterns, and practices for software development across Highspot Contribute to architectural decisions that shape the long-term direction of Highspot's SaaS platform, with a focus on designing and implementing scalable, decoupled services. Attract, retain, and develop top engineering talent, building a high-performing and inclusive team culture. Communicate effectively with senior leadership, providing visibility into roadmap progress, technical trade-offs, and organizational needs. Your Background 10+ years of software engineering experience with 4+ years in engineering leadership roles. Strong full-stack engineering background involving SPA web application development, distributed systems, relational and non-relational databases, and cloud infrastructure, with specific expertise in designing and evolving service-oriented architectures. Demonstrated success in leading and executing complex refactoring efforts to decompose monolithic applications into microservices or other distributed patterns A results-driven approach to removing friction from software development processes through platform developer experience, and tooling investments. Proven track record of scaling SaaS platforms and leading teams responsible for mission-critical backend systems. Ability to influence without authority with past experience successfully driving cross-functional engineering efforts. Excellent communication, collaboration, and executive stakeholder management skills. Passion for developing people and building strong, healthy engineering teams. Highly Desired Recent hands-on experience developing in Ruby and TypeScript. Past experience directly leading internal-facing developer experience or platform teams. Why Highspot A fast-growing SaaS company with market leadership and world-class customers. An opportunity to shape the core technology foundation for Highspot's next stage of growth. A highly collaborative and supportive leadership team that values technical excellence and strong management. Competitive compensation, benefits, and career growth opportunities. Base salary range: $240,000 - $297,150. Employees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-DL1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals. Our customers are our greatest asset. Syndio partners with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes. Join us in our mission to help companies make smarter pay decisions they can trust! About the role Syndio is redefining how compensation decisions are made - embedding intelligence, equity, and speed into every step. We are seeking a hands-on Technology & Product Architect to partner with our engineering teams on converging multiple product swimlanes into a cohesive, scalable, and AI-native platform that accelerates delivery of customer value. This is a rare opportunity to shape the architecture of a product at the intersection of AI, compensation intelligence, and compliance, helping us transition from compliance-led to AI-native decision platforms. You will guide the journey from “here and now” pragmatic execution to a resilient and extensible long-term architecture. Why this job is exciting Architect the convergence of disparate systems and swimlanes into a unified, composable powering AI-native platform. Guide technical integration of modern agentic patterns with existing systems, including monolithic legacy services and micro frontends. Lead design and application of graph-based data models and graph databases to power contextual, explainable, and interconnected compensation intelligence workflows. Serve as a bridge between present-day constraints and future-state goals, helping teams move fast today without sacrificing tomorrow. Work with Product leadership to anticipate roadmap needs and ensure platform capabilities scale with Syndio's product evolution. Lead cross-functional technical design reviews, aligning engineers, product, and design on implementation strategies that balance speed, scalability, and customer value. Help shape a headless architecture that powers flexible user experiences, including embeddable workflows across platforms like Slack, Teams, and HRIS tools. Provide hands-on technical leadership - pairing with teams, writing proofs of concept, and refactoring key components when needed. Model and promote a crawl-walk-run approach, enabling fast iteration and progressive investment in architecture and testing. Act as a technical steward and mentor, helping to raise the bar on architectural thinking, system design, and engineering maturity across the org. Translate complex technical concepts into clear narratives for product, customer success, sales, and leadership. Partner with security, data, and AI teams to ensure the platform is scalable, secure, and explainable. Define logging, observability, and auditability frameworks across agent workflows to meet EU AI Act and pay transparency compliance requirements. About You Proven track record building and scaling multi-tenant SaaS applications on major cloud platforms (AWS, GCP, or Azure), including designing for elasticity, high availability, and global performance. Deep understanding of agentic systems, LLM integration patterns, and AI-native design principles. Practical experience designing and using graph databases (e.g., Neo4j, Amazon Neptune, ArangoDB) in production environments - especially to model relationships between data entities for context-aware reasoning or recommendation systems. Hands-on experience with headless frontend architectures, including GraphQL, BFF patterns, and composable UI. Familiarity with legacy system integration, monolith decomposition, and pragmatic trade-offs. Experience building with AI development tools (e.g., Github Copilot, Cursor, etc.). Pragmatic problem solver who knows when to take risks and when to invest deeply - especially when navigating from MVP to scale. Background in API lifecycle management (design, governance, versioning, deprecation strategies). Familiarity with compensation, HR tech, or other highly regulated domains where explainability and compliance are critical. Track record of designing secure, privacy-preserving architectures that handle sensitive/PII data. Comfort building cross-functional alignment between product, data science, Engineering and platform teams in ambiguous environments. How We Work We believe in start simple, soon - progress over perfection. We value architectural clarity and execution speed. You'll be joining a team that's small, ambitious, and committed to high trust and low ego collaboration. We empower engineers to make bold moves and back it up with a culture that supports learning through iteration. Applicants must currently reside within commuting distance of Seattle, WA or San Francisco, CA. Relocation is not currently offered. Kindly note, employees must be eligible to work in the US indefinitely for any employer, as Syndio is NOT able to provide visa support or assistance. Why you'll love it here 💰 Competitive Compensation. For this role our base salary is targeted at $200-240k USD. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. 🏆 Syndio Equity. So you can share in Syndio's success. 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave. Paid parental leave 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents. 🏥 Life Insurance & Disability. Syndio covers the full premium. 🏦 401(k). To help you save for your future 📍Remote-first work model - #LI-Remote Role progression: In the First Month: You will focus on understanding Syndio's existing architecture, key product swimlanes, and immediate technical challenges, while beginning to build relationships with engineering and product leadership. In the Second Month: You will actively contribute to technical design reviews, propose initial architectural convergence strategies, and start providing hands-on technical mentorship by pairing with teams on critical path items. By the Third Month: You will lead the design and application of specific architectural initiatives, such as graph-based data models or headless frontend architectures, and begin mentoring engineers to raise the bar on architectural thinking across the organization. The Interview Overview: Below you'll find an outline of the interview plan for our Principal Software Architect position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. 30 min phone call with a member of our Talent Team 45 min Zoom interview with the Hiring Manager 4 video interviews with several key members - 45 min each At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us. Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role The Coaching team builds Highspot's personalized coaching capabilities. We deliver an AI-enhanced platform that integrates multiple data points to create differentiated value for our customers. We are looking for a Senior Software Engineer to bring their creativity and experience to help us build software with a spark of magic. As a senior engineer, you will lead the design and development of core coaching features, working closely with Product Management and Design. Our ideal candidate has experience building and maintaining large-scale web applications, strong communication skills, and a proven ability to mentor and guide other engineers through complex, impactful technology changes.What You'll Do Design, develop, and maintain high-quality, scalable, and user-centric web applications using modern front-end technologies. Recommend and drive frontend infrastructure improvements. Partner effectively with Product Management and UX design teams to translate ideas, specifications, and comps into fully functional, accessible, and high-quality user experiences. Architect and build the front-end infrastructure for our products, ensuring a seamless, responsive, and intuitive user experience. Mentor and guide team members through constructive code reviews and by championing software development best practices. You will take on the role of a technology leader, guiding our most challenging cross-functional projects to success. Resolve major customer technical issues in production, and contribute to comprehensive documentation. Your Background Bachelor's degrees or equivalent practical experience. 8 years of experience in front end software development building and maintaining large-scale web applications serving users globally, ideally leveraging React and TypeScript. 5 years of experience architecting, building, and deploying mid-to-large size web applications Deep expertise in core web technologies (HTML, CSS, JS, HTTP) and the broader web platform, including performance, security, and accessibility. Proven ability to deconstruct complex problems and drive solutions that balance customer needs with technical constraints. Strong communication skills with a track record of influencing key technology decisions across a large organization. Demonstrated ability to effectively collaborate with cross-functional teams, including designers, product managers, and other developers, to develop and deliver high-quality applications An entrepreneurial spirit: you're agile, creative, resourceful, and tenacious as you solve problems and achieve team and company goals. Base salary range: $171,000 - $254,100 USDEmployees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleAs Head of Customer Success, you will lead Highspot's Customer Success organization, shaping the vision, strategy, and execution that ensures our customers achieve maximum value from our platform. This high-impact, executive role spans all customer segments-from SMB to Strategic and Enterprise-owning the global CSM team and driving our post-sales engagement, adoption, and expansion strategy. You will be responsible for scaling and developing a world-class Customer Success organization, fostering strong customer partnerships, and ensuring our customers realize the full benefits of Highspot. You will work closely with leaders across Services, Sales, Renewals, Product, and Marketing to define and implement customer strategy, and you will serve as the executive voice of the customer, championing their success at the highest levels of the company. What You'll DoDrive Customer Value & Growth- Ensure every customer experiences a consistent, high-quality engagement throughout their lifecycle.- Partner with Sales, Renewals, and Services leadership to drive adoption, retention, and expansion across the customer base.- Provide executive sponsorship for strategic accounts and serve as a trusted advisor to C-level customer stakeholders.Cultivate Deep Product Expertise- Uphold one of the hallmarks of Highspot's Customer Success team by developing and maintaining deep knowledge of our platform and its integrations within customer environments.- Ensure the CSM organization is equipped to provide best practices, training, and guidance that maximize customer value and adoption.- Champion product expertise as a differentiator for our team, reinforcing credibility and trust with customers at every level.Foster a High-Performance Culture- Hire, coach, and develop top talent at every level of the CSM org.- Set and uphold high performance and engagement standards, balancing accountability with empathy.- Cultivate a culture that embodies Highspot's guiding principles, especially “Enjoy the Ride.”Collaborate Cross-Functionally- Partner with Product leadership to channel customer insights into product strategy and innovation.- Work with Marketing and Sales to align on customer advocacy, reference-ability, and expansion opportunities.- Collaborate with Operations and Analytics to ensure data-driven decision-making across the CSM function.Lead & Scale the Organization- Build and inspire a Customer Success organization that sets the standard for excellence and drives outcomes across all segments. - Implement scalable processes, tools, and metrics that drive efficiency, consistency, and predictable outcomes.- Develop the leadership bench within the CSM org, ensuring succession planning and long-term organizational strength. Your Background 12+ years of experience leading high-performing Customer Success or post-sales organizations in a SaaS environment, with proven success at scale. 7+ years of direct client management experience with enterprise-level customers. Demonstrated ability to design, build, and scale global organizations and processes. Track record of owning retention, growth, and customer satisfaction metrics across a large customer base. Proven executive leadership and decision-making capabilities with strong operational rigor. Strong communication and storytelling skills, with the ability to influence internal stakeholders and engage externally with C-level executives. Deep familiarity with SaaS businesses, including metrics, challenges, and lifecycle dynamics. Experience working cross-functionally with Product, Sales, Services, and Marketing to deliver seamless customer outcomes. Successful history of hiring, developing, and retaining world-class talent across leadership and frontline roles. Strong technical and product acumen, with the ability to translate customer needs into product strategy. Experience with enterprise SaaS technologies (CMS/DMS, CRM platforms such as Salesforce/Dynamics 365). Entrepreneurial mindset, adaptable to change, with a focus on solutions and opportunities. Proven track record of defining and optimizing customer success processes to drive scale and impact. This position is available either in-office or remote, as applicable, at the following locations: Arizona - Remote Arkansas - Remote California - Remote Connecticut - Remote Florida - Remote Georgia - Remote Idaho - Remote Illinois - Remote Maryland - Remote Massachusetts - Remote Michigan - Remote Minnesota - Remote Missouri - Remote Montana - Remote Nevada - Remote New Hampshire - Remote New Jersey - Remote New York - Remote North Carolina - Remote 7 Ohio - Remote Oregon - Remote Pennsylvania - Remote South Carolina - Remote Tennessee - Remote Texas - Remote Utah - Remote Virginia - Remote Washington - Remote Washington - Seattle Washington, D.C. - Remote Wisconsin - Remote #BI-Remote Base salary range: $176,400 - $265,300. On Target Earnings (OTE) range: $252,000 - $379,000, 70.00% base/30.00% variable target OTE split. Employees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications. Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits #LI-JB1 Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply' button.